"Unfortunately we had very few sunny days and very few enjoyable events. I wouldn’t recommend this cruise to a friend.
Starting at the Narita airport where we were rounded up like cattle, having to wait almost..."Read More
We've cruised more than 50 nights on Regent but this will be our last trip with them. It's obvious that their new owner NCL (Norwegian Cruise Lines) is more concerned about their bottom line than on providing guests with top-notch experiences.
The excursions were poor - whether one of the "free" ones or ones you pay extra to join. Group sizes are too large, which impacted the pace of the tour ...
Myself and my partner took a 21 day cruise from Singapore to Dubai in April/May 2016. We had not travelled on Regent Seven Seas previously, but have travelled several times on other cruise lines, such as Silversea, Seabourn and Crystal, so we were in a good position make the comparison.
In summary, if Silversea, Seabourn and Crystal are in the 9+ out of 10 category, Regent Seven Seas Voyager ...
This was our third, and last, cruise aboard the Voyager. It seems that new owner Norwegian is determined to bring Regent down to its level. While not terrible, dining room service was nowhere near the standard of other cruises. Two and a half hours for dinner with minimal wine! Thirty minutes for dessert when we told the waiter we wanted to get to the 9:30 show! Ten minutes to get a glass of iced ...
Had high hopes as many people have raved about Regent. Even those (titanium level) cruisers agreed that this was not anywhere near the service and quality they advertise.
There was a lot of talk that since Norwegian has taken over, Regent has tried to cut costs and service has gone downhill. I can't speak to this as it was our first cruise with them, but it was not worth the high price ...
"It's not my job" mentality
Waiters talking back to customers
Waiters not fully speaking English, although business conducted in English-a lot of pointing
Quality of food was terrible, lost weight
Disorganized, tedious and time consuming for bus tickets
Tours-free and inconsistent, much better options available