9 Regensburg Romantic Cruise Reviews

my husband and i chose this, our first river cruise, with some concern. u river cruises, a fairly new cruise line, targeting millennials, was initially restricted to passengers between 21 and 45 years of age. when the ship could not be ... Read More
my husband and i chose this, our first river cruise, with some concern. u river cruises, a fairly new cruise line, targeting millennials, was initially restricted to passengers between 21 and 45 years of age. when the ship could not be filled, the age restriction was lifted. and we booked, but we worried that, because of our age (we are both in our 60s), we might not fit in or feel welcomed on The A. that fear, thankfully, was unfounded. about half the passengers on the ship fell in the target age range, and the other half were older, like we are. regardless of age, passengers interacted with each other easily and comfortably. the ship has a youthful vibe. the experience, while high in quality, is not formal, but casual in dress and presentation dinners on our cruise were most often served buffet style at shared tables, but two nights of our 7-day itinerary, dinner was presented family-style. the food was varied, fresh, and quite good. the wine list, while short, offers a nice variety. having access to a free laundry room was great! staterooms are very small. unless you are booked in a suite, the stateroom is not a place in which you would choose to hang out. but, the rooms were attractive, clean, thoughtfully laid out and quiet. we had a french balcony, which really is not a balcony at all, but a full length window which opens, having a bar across the middle so you can stand IN your room and look out and feel the weather. something i did not know about river cruises, is that the river cruise ships park on the banks of the river, side by side, sometimes three-deep. it is a good thing that windows have privacy shutters, because when the ships are in port, your stateroom window can be only inches away from a neighboring ship's stateroom window. another thing that i did not know is that when you exit your ship, it may mean passing through several other ships as you make your way to shore. service at the dinner hour was always excellent! service at the U lounge, less so. the ice bar lounge was non-functional most of the cruise. stateroom attendants were efficient and always friendly. our september sailing of "the danube flow" did not get off to a good start. there was an accident on the danube between regensburg and passau, and all river traffic was shut down. we had only barely gotten underway, when the ship turned around and anchored in deggendorf, where we stayed for three days. this was, of course, extremely disappointing to passengers who had looked forward to scenic views while gliding on the river. this river accident was outside the control of U River Cruises, but i felt that communication during this event could have been better. and i also felt that a gesture of understanding, such as free drink, two-for-one drink, happy hours specials, would have helped to offset the disappointment. no such gesture was made. being stuck on the ship is not a good thing, because the ship offers little in the way of entertainment. there are board games, cards, and jigsaw puzzles in the u-lounge, but that is about it for entertainment. and while the online website for U River Cruises states that cruise fare includes three meals a day, it does not include lunch.---the three meals are 1)very limited continental breakfast for early risers. 2 breakfast. 3)dinner. a menu with very limited options is offered in the U Lounge for a fee...if you can find a server in the U Lounge! here is a day-by-day-rundown of our experience: september 7 - it was a rainy day. we had spent the previous two days in regensburg, a completely charming little town. between rain showers we walked our bags to the ship around 11:30am. our bags were marked with our stateroom number, and we were told to come back around 3:00pm when the staterooms would be ready, which is what we did. we unpacked in our tiny little stateroom and then headed to the U Lounge, eager to greet other passengers, expecting some sort of welcome aboard festivities. but NOTHING!. no bar server was in the lounge. just nothing. we sat awhile, just kind of this creepy quietness, so we decided to get off the ship and explore the gardens of regensburg near the port. reboarded the vessel a couple of hours later. welcome announcements and a glass of champagne were given in the U Lounge before we made our way downstairs to a buffet dinner. after dinner my husband and i went to regensburg after dark to go a local german festival called "dult", a suggestion made by U Host Boris. it was like a county fair with little oktoberfest-like tents of revelers. it was quite fun. september 8 - during the night, the ship had sailed, but by morning it had turned around and we were anchored at deggendorf because the river was closed because of accident. the scheduled tours had to be reworked. we were taken off the ship and brought by bus to passau, where we did the included excursion "scenic passau" with a hike up to the hilltop veste oberhaus fortress. the U Host led us through the town at a swift, but comfortable pace, pointing out possible spots in town where we could have drink post-hike (because it was sunday, many places were not open) and then up the hill to the fortress. once we got to the top, he said we could go to the little museum there, or have a snack at the hilltop cafe, or head back down had visit a pub or cafe in town, but none of these things were included in the tour, but would be at our own expense.. we explored a bit at the hilltop, then headed down into the town and had a german beer and bavarian snacks at a little cafe. then we were bused back to the ship. dinner that night was served family style. very generous portions! we enjoyed the excursions and the dinner. september 9 - the ship is still not moving. all the regular tours were canceled. we were brought by bus to a schnapps factory for schnapps sampling and then taken to a national park for a hike in the rain. there was no charge for this tour. it was okay. the schnapps factory was generous with the samples. sales were brisk. the national park was just okay. there was the possibility of seeing some wildlife, but we saw none that day. prior to the cruise, we had booked "look at linz past" a U TIME tour for which we were charged. because i had bought the excursions from home, i could not receive credit for the cancelled tour onboard, but i was told that a credit would be issued to my credit card after sailing. so far, (6 weeks post sailing and three phone calls later) no credit has appeared. september 10 - the ship is finally moving! the ship was not going to stop at the places we missed, but head directly to durnstein. we were told to be on the top deck for the beautiful scenic views,and to wear the headsets because U Host would be offering commentary on the sights. this was an extremely disappointing experience. finally we are moving, and there is a reason to sit on the top deck and enjoy the scenery and the sunshine, and perhaps a drink? but no. the ice bar, which services the top deck is broken. it did not open the entire cruise! i went down the two flights of stairs to buy a drink at the U Lounge, and i suggested that a server come up top with a tray of drinks of the day, saying that sales would be brisk, but i was told that the ship did not have the personnel for that. the commentary coming through the headsets was complete static. the U Host offering the commentary was sitting right in the path of the wind, and that interfered with the reception in passengers' headsets. when made aware of the issue, the U Host seemed completely indifferent to the issue and did nothing to rectify. what should have been a great experience was a complete dud. in the afternoon, we were taken by bus from durnstein to melk, where we headed up the hill to melk abbey. this was an included tour. our time at the abbey was very short. once we got up the hill, we were told we would have to pay for a ticket to enter the abbey. there was a great deal of frustration with this. we were two busloads of people all entering the ticket queue at the same time. with so little time, and the long queue, it seemed like an ill thought-out plan. most of the people at the end of the line, abandoned the plan to enter the abbey and just walked around in the courtyard. there must be a better way to design this tour. in the evening we did U TIME excursions "wine through the wachua". i thought it was a very good tour. the town of durnstein is absolutely charming. september 11 - the ship was in vienna. we did U Time excursion "taste of vienna". the seven people who had signed up for the tour were taken with a local guide by huge full-size bus to the historic center of vienna for a walking tour. then we met another local guide, reboarded the bus and went up the hill into the vienna woods to a scenic overlook for photos, and then to a restaurant for an included lunch which featured austrian cuisine and wine. it was a well executed tour. in the evening we did another tour "after hours at schonbrunn palace". the palace and the grounds were not crowded and this tour was also very enjoyable. september 12 - in bratislava the A docked close to the "ufo bridge". we met our local tour guides for the U Time "retro-bratislava" right near the port. it was a most enjoyable and educational tour led by two very likeable young guys. they own the little tour company, and to lend authenticity to the experience, they insist on doing the tour with retro vehicles...our small group was divided between a VW van and an old Skoda car. we enjoyed the ordinary sights, because of the extraordinary history they hold. we enjoyed the communist era snacks that were offered. and the surprise picnic that was set up near an old german bunker at the old border between east and west. this was probably my favorite tour of the trip. we had another family style dinner on the ship that night, made a little more special because of the dessert demonstration or demolition. around midnight the ship was nearing budapest, with a full moon and the dazzling display of light, this arrival was absolutely stunning. september 13 - in budapest we took the included tour of the rock hospital. it also included a very informative walk through the old town with a local guide. the rock hospital tour was very interesting. later that day we took the U Time tour to the gellert baths. this, too, was great! in the evening the ship had to move to another dock. this was supposed to take about 45 minutes, but instead it took about two hours! i think that there were some angry passengers who had gone ashore and had to wait and wait to reboard the ship because the repositioning took so long. in summary, i would say that there were many things that i truly enjoyed about our first river cruise experience. but there also were significant issues. -communication prior to the cruise was poor. the website had lots of conflicting info regarding the different excursions in ports. there were two places on the site to access the information, and each place listed different options. prices for the U Time excursions are not listed on the website, and it is not possible to book the excursions on the website. -the ice bar was broken nearly the entire trip -service in the U Lounge was often poor, and sometimes not too friendly. servers do not come tableside to offer drinks, but most often you have to go to get yourself a drink. though the ship is paperless, all drinks require a signature on a receipt. it would be a big improvement to have the drinks charged by tapping the wristband that opens stateroom doors. -there is no way to access your shipboard account on your own. the only way is to ask at the reception desk. i think that many who had received shipboard credit as a booking perk, had no idea that it was there because of this. - because all announcements come to passengers via whatsapp, people were glued to their phones. face to face social interaction suffers in this arrangement. 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Sail Date September 2019
Friends took this cruise last year and raved! They went above and beyond adding freebies when high water caused us to miss 2 ports. Avalon did not miss a beat. They offered a free concert and choice of excursions. They refunded anyone who ... Read More
Friends took this cruise last year and raved! They went above and beyond adding freebies when high water caused us to miss 2 ports. Avalon did not miss a beat. They offered a free concert and choice of excursions. They refunded anyone who had paid for the excursions. Our only disappointment was that we couldn’t take advantage of their generosity as we gad booked a private tour thinking it would be free time. Not Avalon’s fault, and after a horrible experience on a Baltic cruise where they canceled 3 out if 5 ports with ni compensation or substitutes, this was remarkable. The food was great. The chef met with anyone with special needs or restrictions when we boarded. Every dish was safe for-those who had allergies! This is a relaxing cruise- port intensive and busy during the day and leisurely in the evenings. There were performers from the local area, wine and schnapps tasting, captain ‘s welcome and gala farewell dinner. The buffets were plentiful and delicious. There were 2 cookouts on the skydeck. They need to better organize these as the lines were too long, but this is a new ship and I predict they will figure it out! The rooms were well appointed and the panoramic windows facing the bed were super! Our stewards were efficient and provided excellent service- we hardly saw them but every request was fulfilled! The nice thing about river cruises is that basic tours are included in each port. One guide was better than the next! One nice experience was top service from a front desk employee. The high water on the river changed our schedule and we went to Saltzberg and Linz on what turned out to be a holiday. My husband only wanted a Linzer torte ftom Linz, but alas, the bakeries were all closed. He mentioned it to the woman at the desk, and Surprise, when we returned to our cabin the next night, there was an entire torte with plates and flatware!! Shout out to Dayana for making this vacation fantasy a reality ! Precruise hotel was Prague Hilton. Great hotel, but the old town Hilton and Intercontinental were better located. Budapest was last minute swap to the Sofitel instead of the Intercontinental. Location next to the Chain Bridge was perfect, but not having the rooms available until later in the day was inconvenient. Avalon brought passengers for 50+ rooms and it would have been nice if they had rooms earlier. Breakfast at both hotels was amazing. We cannot wait to plan our next Avalon cruise Read Less
Sail Date May 2019
We have wanted to go on a river cruise forever and finally booked with Gate 1. We are laid back people so wanted something exciting but not overly formal or stuffy. This cruise was so different than what we expected, starting off with ... Read More
We have wanted to go on a river cruise forever and finally booked with Gate 1. We are laid back people so wanted something exciting but not overly formal or stuffy. This cruise was so different than what we expected, starting off with guest introductions so everyone could get to know each other, all the way thru disembarkation support and local Budapest tips on what to do and see after we left the ship. It was well beyond our expectations and made for, by far, our best vacation ever. Our cruise director Krisztina A was absolutely amazing. So incredibly knowledgeable in the local areas and history. Beyond that, she was so charismatic and personable that we felt as if we had known her forever. Everything was perfectly planned and executed without a hitch, it was so easy going and laid back without us having to have a single worry the entire trip. She was there whenever we had questions but always treated us as friends rather than guests or just a job, which is what we had experienced previously on other cruises and just made our experience that much better. The activities host Armin was such fun. He was engaging and comical and drew quite the audience. There was morning stretching, technical details, all kinds of mid afternoon activities, and a ton of nightly fun and games. He was always around and even when we felt like it should’ve been time for him to take a break, he spent time with us and other guests. The trip includes local tours at every stop and the tour guides were fantastic. We learned so much and always had more than sufficient time to explore on our own as well. The food and drink each day was tailored to the country we were in which was great. We got to have local cuisine even if we didn’t choose to leave the ship. And who can complain about complementary beer and wine with dinner! The whole trip felt like we were at home with old friends but really were on an amazing adventure with people we had just met. Very highly recommended and we will be back! Read Less
Sail Date May 2019
Going Places Travel agent Judy Bakanec suggested it. We did this for our 50th wedding anniversary coming up in June. We liked having the AvalonGo app to keep us up to date on any changes to flights and schedules. The ship was new, ... Read More
Going Places Travel agent Judy Bakanec suggested it. We did this for our 50th wedding anniversary coming up in June. We liked having the AvalonGo app to keep us up to date on any changes to flights and schedules. The ship was new, spotless, and had everything we needed, the perfect size to feel at home and well-taken care of. The staff was friendly and completely professional. We teamed up with 3 other couples for meals and shore excursions, making the experience even more meaningful. We will definitely recommend Avalon Cruises and book another one, The only thing that would have made the cruise better would have been if Globus had us actually visit sites and not just see sites. Most days were rainy with temperatures in the low 40s Fahrenheit. Too many Globus classic excursions consisted of bus or walking tours around squares and not actually going inside places escorted. Read Less
Sail Date May 2019
We traveled with another couple and chose December to experience Christmas Markets. Our vacation started with 3 days in Prague. The local tour guides were excellent. We joined the city tour, Terezin, and the Avalon-sponsored Czech dinner ... Read More
We traveled with another couple and chose December to experience Christmas Markets. Our vacation started with 3 days in Prague. The local tour guides were excellent. We joined the city tour, Terezin, and the Avalon-sponsored Czech dinner at a local hall. We toured on our own the last full day. We weren't able to embark at Nuremberg as planned because of low water. Instead we traveled to Nuremberg by coach, checked out the Christmas market for a couple hours, and then were bussed to Straubing for embarkation. The following day, the Illumination cruised back to Regensburg. That, and the additional stop at Linz, Austria were the only 2 changes on the entire cruise. We were relieved that low water didn't impact our trip significantly. We enjoyed wonderful local city tours at every port. Every guide was top-notch. The ship was beautiful, clean, and all staff were so friendly and accommodating. Sabine, the cruise director, was amazing! We can't say enough about how well we were treated. We met lots of fellow cruisers and enjoyed social time with them. We will definitely cruise with Avalon again! Read Less
Sail Date December 2018
This was our second Amawaterways cruise. The entire staff from reservation, crew, tour guides were amazing. We had first class treatment from start to finish. Professional, efficient and even some humor from everyone we ... Read More
This was our second Amawaterways cruise. The entire staff from reservation, crew, tour guides were amazing. We had first class treatment from start to finish. Professional, efficient and even some humor from everyone we encountered. We had some weather problems and natural bumps, but they handled everything smoothly. If they were not transparent of what was going on we never would have been the wiser. Highly recommend Amawaterways for river cruising. Can’t wait to book our next cruise. Esperanza in office assisted us when our flight was canceled, efficiently and pleasantly. Nick our cruise director effectively knocked down all the road blocks with a smile, humor, and efficiency. Contain our server was absolutely amazing! Rooms and ship were immaculate. Our every need was met. One guest even requested to pet a dog and at one of the ports Nick found one for her to pet! The entertainment was exceptional as well as the detailed tours. Read Less
Sail Date July 2018
Without a doubt one of the best vacations we have ever been on. i was worried because we had taken the viking river cruise up the rhine and the bar was set pretty high. gate 1 met and at times exceeded the bar. the moment we entered the ... Read More
Without a doubt one of the best vacations we have ever been on. i was worried because we had taken the viking river cruise up the rhine and the bar was set pretty high. gate 1 met and at times exceeded the bar. the moment we entered the airport in prague to be transferred to the hotel until the moment we were transferred to the departure airport in budapest everyone and everything was fantastic. mari in prague was a great initial point of contact for gate 1 and gave us tips and suggestions that were perfect. she was there for us and any of the rest of the group 24/7. the imperial hotel was above and beyond our expectations, and for a first time gate 1 traveler, left an appetite for more. the transfers from the airport, hotel to the ship and the departing airport were coordinated perfectly. then there was the cruise. what a trip!!!!! the stops and tours were out of this world. gate 1 really stepped up the game and again we were pleasantly surprised at the quality of the tours and the tour guides. michael in regensburg, gerhardt in salzburg and nora in bratislava. the crew on the ship was without a doubt the best team we had ever cruised with. the following individuals need mentioning: captain peter, hotel manager cristian, 1st receptionist nicoleta, ex chef miro, maître d marcin, housekeeping samsudin, cruise director karol, activity host saber, room steward veri, head waitress baloga, 2nd waiter marius and richard the piano man. there were many more and they all deserve a big hand. the cabin we chose was comfortable and roomy, i stand 6'5" and the issue i have with these ships is the bathroom and shower. not this time!!! it was very efficient and the shower was the perfect fit. we were in room 215 and it wasn't a suite. the food was gourmet every night and the breakfast was as you want it. there was entertainment on the ship every night thanks to karol and saber. saber had nightly trivia contest and they were very entertaining, especially the battle of the sexes. karol arranged for local groups on the ship to sing and dance the local specialties along with a couple of nights of local refreshments. karol also narrated the wachau valley tour on the ship as we cruised down to vienna and spoke on the danube river and the locks. and cristina was always there to help with any request. the individual stops and tours at regensburg, melk abbey, salzburg, passau, vienna, bratislava and budapest were well organized and the quality of the tour guides were top notch. i always say that if you walk away learning more than you knew at the start you were doing good. i learned more than i ever expected. this was a very educational trip as well as an enjoyable learning experience. Everyone asks me what was my favorite part? the whole trip!!! i could go on and on but the only way anyone would understand is to experience it themselves. this is the first of gate 1 new ships with more to come. this is a must trip and this is the must company to use. thank you all for a great time. Read Less
Sail Date October 2017
We were not sure what to expect on this cruise but it turned out to be very good but we were very disappointed not to go to Nuremberg because of some technical problems with the boat and I think we should of still been taken there by bus ... Read More
We were not sure what to expect on this cruise but it turned out to be very good but we were very disappointed not to go to Nuremberg because of some technical problems with the boat and I think we should of still been taken there by bus to tour the city. One day we were docked next to another boat and they pumped out the sewage and this let an awful smell in our cabin Not good! We had a side trip booked in Prague that was canceled without any explanation and this was paid for through our booking. Having complained enough the rest of the cruise went extremely well and we met new friends and had a great time. The crew were very good and very entertaining the night time atmosphere was great The food was first rate with lots of choices. There was was a good selection of drinks on board both alcoholic and non alcoholic so the evenings were fun. We would recommend this to anybody Barrie and Lesley Steele Read Less
Sail Date September 2017
Excellent vacation. The ship's staff was always friendly, professional and accommodating taking care of every request. The food and restaurant staff were excellent and always had good recommendations for food and wine. The menu ... Read More
Excellent vacation. The ship's staff was always friendly, professional and accommodating taking care of every request. The food and restaurant staff were excellent and always had good recommendations for food and wine. The menu has good variety and the quality of the food is excellent. The staff made dining fun as well as tasty. I really appreciate the included tours in every port. These introduced us to the city, got us oriented and provided enough information to prepare us to go out and discover on our own afterwards. Tours were efficient and provided access to the important places in each port. The staterooms were well appointed, clean and comfortable. I really enjoyed the French Balcony, this is a great innovation. It provides a large picture window, fresh air and a great view of the world we passed through. Enjoyed it so much we have already signed up for another cruise next year! Read Less
Sail Date July 2016

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