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6 Avalon Waterways Regensburg Cruise Reviews

Friends took this cruise last year and raved! They went above and beyond adding freebies when high water caused us to miss 2 ports. Avalon did not miss a beat. They offered a free concert and choice of excursions. They refunded anyone who ... Read More
Friends took this cruise last year and raved! They went above and beyond adding freebies when high water caused us to miss 2 ports. Avalon did not miss a beat. They offered a free concert and choice of excursions. They refunded anyone who had paid for the excursions. Our only disappointment was that we couldn’t take advantage of their generosity as we gad booked a private tour thinking it would be free time. Not Avalon’s fault, and after a horrible experience on a Baltic cruise where they canceled 3 out if 5 ports with ni compensation or substitutes, this was remarkable. The food was great. The chef met with anyone with special needs or restrictions when we boarded. Every dish was safe for-those who had allergies! This is a relaxing cruise- port intensive and busy during the day and leisurely in the evenings. There were performers from the local area, wine and schnapps tasting, captain ‘s welcome and gala farewell dinner. The buffets were plentiful and delicious. There were 2 cookouts on the skydeck. They need to better organize these as the lines were too long, but this is a new ship and I predict they will figure it out! The rooms were well appointed and the panoramic windows facing the bed were super! Our stewards were efficient and provided excellent service- we hardly saw them but every request was fulfilled! The nice thing about river cruises is that basic tours are included in each port. One guide was better than the next! One nice experience was top service from a front desk employee. The high water on the river changed our schedule and we went to Saltzberg and Linz on what turned out to be a holiday. My husband only wanted a Linzer torte ftom Linz, but alas, the bakeries were all closed. He mentioned it to the woman at the desk, and Surprise, when we returned to our cabin the next night, there was an entire torte with plates and flatware!! Shout out to Dayana for making this vacation fantasy a reality ! Precruise hotel was Prague Hilton. Great hotel, but the old town Hilton and Intercontinental were better located. Budapest was last minute swap to the Sofitel instead of the Intercontinental. Location next to the Chain Bridge was perfect, but not having the rooms available until later in the day was inconvenient. Avalon brought passengers for 50+ rooms and it would have been nice if they had rooms earlier. Breakfast at both hotels was amazing. We cannot wait to plan our next Avalon cruise Read Less
Sail Date May 2019
Going Places Travel agent Judy Bakanec suggested it. We did this for our 50th wedding anniversary coming up in June. We liked having the AvalonGo app to keep us up to date on any changes to flights and schedules. The ship was new, ... Read More
Going Places Travel agent Judy Bakanec suggested it. We did this for our 50th wedding anniversary coming up in June. We liked having the AvalonGo app to keep us up to date on any changes to flights and schedules. The ship was new, spotless, and had everything we needed, the perfect size to feel at home and well-taken care of. The staff was friendly and completely professional. We teamed up with 3 other couples for meals and shore excursions, making the experience even more meaningful. We will definitely recommend Avalon Cruises and book another one, The only thing that would have made the cruise better would have been if Globus had us actually visit sites and not just see sites. Most days were rainy with temperatures in the low 40s Fahrenheit. Too many Globus classic excursions consisted of bus or walking tours around squares and not actually going inside places escorted. Read Less
Sail Date May 2019
We traveled with another couple and chose December to experience Christmas Markets. Our vacation started with 3 days in Prague. The local tour guides were excellent. We joined the city tour, Terezin, and the Avalon-sponsored Czech dinner ... Read More
We traveled with another couple and chose December to experience Christmas Markets. Our vacation started with 3 days in Prague. The local tour guides were excellent. We joined the city tour, Terezin, and the Avalon-sponsored Czech dinner at a local hall. We toured on our own the last full day. We weren't able to embark at Nuremberg as planned because of low water. Instead we traveled to Nuremberg by coach, checked out the Christmas market for a couple hours, and then were bussed to Straubing for embarkation. The following day, the Illumination cruised back to Regensburg. That, and the additional stop at Linz, Austria were the only 2 changes on the entire cruise. We were relieved that low water didn't impact our trip significantly. We enjoyed wonderful local city tours at every port. Every guide was top-notch. The ship was beautiful, clean, and all staff were so friendly and accommodating. Sabine, the cruise director, was amazing! We can't say enough about how well we were treated. We met lots of fellow cruisers and enjoyed social time with them. We will definitely cruise with Avalon again! Read Less
Sail Date December 2018
We booked this trip over a year ago and then suddenly it was time to go. We were notified that the water on the Danube was low and it could adversley effect our itinerary but we decided to go ahead either way. We had added an extra night ... Read More
We booked this trip over a year ago and then suddenly it was time to go. We were notified that the water on the Danube was low and it could adversley effect our itinerary but we decided to go ahead either way. We had added an extra night in Prague before the cruise so we arrived on Monday morning at the Prague Hilton. The hotel is very large and extremely efficient, although the staff is far from warm and welcoming, with the exception of Tomas at the front desk. Having Eric, our Avalon tour director arrive on Tuesday gave us a connection and he was available most all day long to offer ideas and suggestions and helpful information about Prague. We had a quick welcome meeting on Tuesday night and our optional excursions began Wednesday night. We enjoyed our time in Prague and walked about 20,000 steps a day on our own, exploring so many wonderful areas, great food, and beautiful scenery. On Friday we boarded buses to Regensberg bypassing Nuremberg due to low water there. We were told that the decision would be made by the next Monday whether we would sail through to Budapest or be bused and stay in a hotel the last night. The ride was maybe 2-3 hours on coach buses through beautiful scenery in the Black Forest so no complaints. When we arrived at the ship, the staff was lined up to welcome us on board! They led us into the lounge where we were welcomed and then directed to our cabins assisted by staff to find our way and make us feel at home. Our cabin steward was Flory. Sweet and efficient and very professional. I have previously only been on ocean cruises and it is very hard to compare one to the other. There were about 150 guests on board and maybe 40 or so staff. The lounge and the dining room are both big enough to fit every guest at the same time, so no worries finding a table or a seat. Our cabin was on the 3rd floor. We had panorama doors that were floor to ceiling and could slide open to give an unobstructed view. The cabin was not huge, but was more than comfortable for 2. The bathroom was better than most hotels, with plenty of amenities and towels. As soon as we would leave for breakfast Flory would clean and restock our room. When we went to dinner she would do it all over again, we never once returned to an "unmade room"...she was amazing. Breakfast in the dining room was open seating, a delicious buffet with menu offerings also available. Lunch was regional depending where we were, with beer and wine readily available. Each evening we would all meet in the lounge for about 15 minutes for Eric to give us updates on the entertainment for the evening, weather reports, water level reports, and then he would send us off to dinner. Dinner was enjoyable as guests could sit where ever. Friendships were beginning and people were gravitating toward the same table area each night, which meant you tended to have the same wait staff. This became very beneficial as they started to know your likes and needs. Wine and beer were refilled often so pay attention to how much you drink! There was entertainment after dinner so people would wander back to the lounge to enjoy whatever was offered each night. We had pre booked our excursions and we also took advantage of the daily included walking tours to familiarize ourselves with the area before venturing off on our own. The tour guides employed by Avalon for these walking tours were local, and knew the areas well. Due to missing the Nuremberg embarkation, we were in Regensburg a day before our schedule. Some pre booked tours had to be changed or cancelled. Avalon really showed their professionalism in this area. I can say all of the rescheduling went as smoothly as if nothing had changed. We were barely aware that anything was disrupted as Avalon went WAY out of their way to compensate us. Cancelled rebooked excursions were quickly credited back to my credit card. A concert in Vienna that we had booked was now offered for free and our money was refunded. A walking tour of Regensburg was concluded with a certificate for lunch at the oldest sausage kitchen dating back to the 1100's. Then Avalon also gave each of us 15 Euros each to spend as a compensation (although we didn't feel we needed to be further compensated). Monday night came and it was time to hear the decision about our sailing future. Eric had good news and bad news. Bad news! Our hotel reservations in Budapest were cancelled....Good News...We would sail the entire way! The water had risen just enough so we could enjoy our entire week on the ship! YAY! Without going into details about each and every port I can just say we enjoyed every stop, although they started to blend together after 4 countries in 1 week. ABC... Another Beautiful Castle was a phrase we heard from our tour guides and they were correct. Take lots of pictures and save the daily itineraries that Avalon leaves in your stateroom by putting them into those complimentary folders they give you on your first day. You will need all the help you can to put your memories into order when you get home. We booked a few extra nights in Budapest after the cruise ended. We stayed at the Hilton Budapest on the Buda side. I cannot say enough nice things about the friendly, professional, and welcoming staff at this hotel. And the view........unbelievable! My overall opinion about river cruising...the small passenger numbers were great. Staff to guest ratio was very impressive. The ship was well appointed, extremely comfortable and well maintained. It was completely comfortable in every way ( the coffee tea and cookies in the rear lounge 24/7 were a delightful treat). Fellow passengers were fun and friendly and easy to talk to. We had an age spread of about 30-75. There were approximately 10 singles on board not traveling together who appeared to get along with every one and thoroughly enjoy themselves. There were 4 or 5 "30 somethings" traveling with their parents. They all seemed to be along to assist and enjoy their parents company. There were many couples in the 50-70 age range from many walks of life. Food was good, drinks were free at dinner and lunch and extremely low priced at happy hour. Tours were professional and informative. Scenery was gorgeous and plentiful. Would I recommend it? A most definite YES! A easy way to travel to 4 countries in a week and feel pretty spoiled by a wonderful staff along the way. Hats off to the Captain and his crew for safely navigating a very low Danube river! A big THANK YOU to Eric for being so good to all of us while maintaining his smile and professionalism as he went with the flow of a constanalty changing itinerary . " I will see you when I look at you" Bon Voyage! Read Less
Sail Date October 2018
The Legendary Danube from Prague to Budapest was our first river cruise. Avalon made everything easy and enjoyable. The food, entertainment, service and overall experience was outstanding. We have traveled on many luxury cruise ships, ... Read More
The Legendary Danube from Prague to Budapest was our first river cruise. Avalon made everything easy and enjoyable. The food, entertainment, service and overall experience was outstanding. We have traveled on many luxury cruise ships, but found Avalon on par in terms of what is offered from a river cruise. Avalon provided transportation for all of the excursions, and offered a guide to take the "gentle walkers" separately. The guides were great, and the fact that they accommodated people who had limited mobility was very nice. We spent 3 days in Prague on our own before taking the Avalon bus to embark in Regensburg. The water levels in Europe in September were extremely low, and many cruise ships could not navigate the low waters and had to stay in one location and bus their passengers to their destinations. What's nice about Avalon riverboats is that their design enables them to navigate in lowers waters in comparison to other cruise lines. We were lucky to be able to sail to destinations on the cruise. Our favorite places were Prague, Regensburg and Vienna. I recommend staying extra days in Budapest. The Avalon Passion is a beautiful boat, with comfortable beds and the ship is spotless. I cannot give enough praise to Avalon for their professionalism and service. Read Less
Sail Date September 2018
A long time grammar school friend invited me on this cruise. She had taken the Rhine River cruise and recommended it. I normally travel with an adventure company to unusual places, so this was different for me. I do love traveling by river ... Read More
A long time grammar school friend invited me on this cruise. She had taken the Rhine River cruise and recommended it. I normally travel with an adventure company to unusual places, so this was different for me. I do love traveling by river boats - I had done a much smaller cruise on the Amazon. What I enjoyed was the relaxing movement, the food, the crew, the dining staff, the people that I met, the accommodations and service. The ship was well maintained, the captain was friendly and very accessible. Everyone was helpful and friendly. I enjoyed seeing the various towns along the way, both from the top deck and from the tours. Because I am used to small groups, I struggled with the size of the tour groups as we went into the towns. I found it more enjoyable to explore on my own and I appreciated that there was almost always time to do that. Overall this trip provided wonderful memories and a good overview of the various towns and cities we visited. Read Less
Sail Date May 2018
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