17 Princess Regal Princess First-Time Cruisers Cruise Reviews

Weather in Washington state has me wanting to go south every winter and this year was no different except my wife couldn't make the trip. This year my sister came along for her first cruise ever and I'm sure many more after the ... Read More
Weather in Washington state has me wanting to go south every winter and this year was no different except my wife couldn't make the trip. This year my sister came along for her first cruise ever and I'm sure many more after the trip we experienced. We flew into Ft Lauderdale and transferred to the ship about 11am and walked in, got checked in and walked aboard, it was that smooth. We took the self guided tour around and gave my sister the lay of the land. The Regal Princess is a beautiful and large ship but even for a first timer, my sister was able to navigate with very few issues. After the tour we had lunch in the Horizon court Buffet. Great layout to accommodate a large group and a variety of dishes to choose from much of which changed each day. The food itself was very good and hot dishes where hot and the cold dishes cold. Anyone who has cruised many times knows that isn't always the case. Service everywhere was outstanding. From the Horizon court to the servers out on deck to out amazing waiter and assistant in the Symphony dining room. We couldn't have asked for more polite and professional servers. We found Milan and Milos, our any time waiter and asst. on the first night and asked for their section each night when we came in. These two men made my sister feel so special from the attention, recommendations, running to gather out wine from vines and evert other small detail they attended to. They will be leaving Regal and going to the Island Princess so if you have the opportunity, ask for them. Our room was fine and pretty much just like all the others, small balcony. For the most part our room steward was fine but didn't see him much. He kept thing clean and beds made. We asked for thing and he got them. Laundry took a bit longer than we anticipated. The Cruise Director Dan is the BEST I have ever experienced. He does an amazing job of entertaining you and keeping you informed without coming across as selling anything but good times. We loved him. Princess Cays was another great day. The island is clean and well organized. Servers took care of your needs wherever you sat and the outdoor BBQ was nice. WE wondered outside the gates and did some shopping with locals and My sister found an Italian leather purse tucked away in the corner of this shop and got it for $20 a real deal. St Thomas is recovering and getting back to its old self but still has a way to go St Marteen has even further to go for recovery but they are working on it. So much damage it may take a couple years to fully recover. All in all it was an amazing vacation. My 17th with Princess and my sisters 1st and I'm sure its her first of many. Thanks so much to the Crew of the Regal princess, we will see you again. Read Less
Sail Date January 2018
This being our first cruise we were not sure what to expect. The question remained up until we sailed, what would our experience be like and is cruising for us. I will answer this question at the end of the review. We sailed out of Ft. ... Read More
This being our first cruise we were not sure what to expect. The question remained up until we sailed, what would our experience be like and is cruising for us. I will answer this question at the end of the review. We sailed out of Ft. Lauderdale arriving the day before. Transportation to the hotel was provided by the hotel. We had a great meal at a local seafood restaurant and transportation from the hotel to Port Everglades was seamless. Embarkation could have gone any smoother. From the time we arrived at Port Everglade until we walked onto the ship was 45 minutes. Princess has this process down pat. A note to the wise. Ensure you have everything you may initially need when you first board the ship (meds, sun screen, swimming suit, etc.) as it may be a couple of hours before your luggage is delivered to your stateroom. No big deal thought. This gives you time to grab something to eat and start exploring the ship. We entered the ship in the piazza. It was spectacular to say the least. Very clean and well put together. We made our way to the pool deck for a quick meal and to explore the amenities on that level. We were not let down. Several pools and places to sit. The giant screen TV is awesome. At 1:00 we were allowed to go to our stateroom. We had a balcony stateroom for this cruise on the Aloha Deck mid ship. It was very clean and tidy and offered all the space we needed for the cruise. Our cabin steward was the unsung hero of our cruise. He came in behind us virtually every time we left the room to tidy up. if we needed something it was there right away. Most of the time we had what we needed before we even asked. My wife and I considered upgrading to a mini suite for our next cruise but after thinking about it for no longer that we spent in the cabin we would not benefit from it. We were hardly in our room but I will say the balcony was great. A must have. The ship was very well maintained. We always sow several crew members cleaning and ensuring everything was presentable. The service on board is commendable. Even the high traffic areas such as the piazza and pool deck were always very clean. The staff could not have treated us any better. We saw four ports on this cruise. Princess Cays, Bahamas, Montego Bay, Jamaica, Georgetown, Grand Cayman and Cozumel, Mexico. We did on shore excursions at three of the ports. Chairlift/Bobsled/Duns River Falls in Jamaica, Swimming with dolphins and the sea turtle farm in Grand Cayman and zip lining in Cozumel. All three were a blast. I would suggest doing your research into the proximity of the excursion to the port. In Jamaica it was a 1.5 hour ride each way to our excursion in Ochoa Rios. that took up the entire day, This is not fault of Princess in my eyes but it did not leave time to take in more of the culture. More words to the wise. I would highly suggest booking all your on shore excursions through Princess just as we did. We were very well taken care of and not once did we feel unsafe at any point. If you think you can get off cheaper but booking with a local DO NOT be late for departure. The ship will leave you. If you book through Princess they will wait as we found out. Our group was late getting back from our excursion in Jamaica and the ship was there waiting. I can't say enough about the dining opportunities on the Regal. No matter what your taste is you will find it on board. Buffet, casual or formal all were great and the service spectacular. The only entertainment we took in was the tail end of the comedy show. Troy was so funny. Don't miss this show. There were a lot of other opportunities however we spent most of our time on the ship on the pool deck and exploring. The fitness center is well furnished and maintained. nothing like a view over the ocean while working out. Disembarkation is actually planned out very well but took a while. We had to vacate our room by 8:00 AM and it was not until 10:00 we were able to leave the ship and get our luggage. I understand the reasoning behind that though. As I mentioned earlier we were not sure what to expect or if we would even enjoy cruising. Those questions have been answered. This experience exceeded our expectations ten fold. The staff was great, food excellent, excursions a blast and time spent on board very relaxing. To us it beats flying to a resort and spending a week or more at one location. We saw four different countries and met a ton of wonderful people. We enjoyed this so much we have already booked our next cruise with Princess. BRAVO PRINCESS and thank you for such a memorable experience. See you next March. Read Less
Sail Date March 2017
My first cruise, I didn't have much time to research before booking, but I was very happy with the Regal. It's a nice ship, big but did not feel too big to me. Many of the other in-depth reviews on here about the boat, it's ... Read More
My first cruise, I didn't have much time to research before booking, but I was very happy with the Regal. It's a nice ship, big but did not feel too big to me. Many of the other in-depth reviews on here about the boat, it's layout etc are pretty accurate and helped with knowing the boat before I got on board and also in knowing some of it's hidden features. Some point form notes on things: - Enclave spa - first spa experience for me - was nice, clean and overall pretty good. I really don't think the dry sauna was working - despite the staff saying it was, it was cooler sometimes than the main area. On another day the pool was a bit cool, but could have been from high use as it was busy. The value is ok at $149, but to me it felt more like $99 would have been fair. - Crown grill - AWESOME - make sure you go if you like steak and seafood. One tip - it's all you can eat, so if you want 2 lobster tails, order two :) The food is really good, I did not try a dining room out, the Horizon Buffet, Alfredo's and Crown were all I needed and I enjoyed them all. At the buffet, walk all around both areas, and the hallway in between where they hide cheeses, shrimp cocktails and more. I was in cabin A732 on the Aloha deck (12) - Deluxe Balcony (DD) really nice room, the bed was comfortable, and bathroom were fine. Some people have complained about the shower size. I'm not a small guy at all and I thought it was fine. One note I do have about being at the back or Aft of the boat is the vibrations from the props - they really do move things - like someone shaking your bed a bit. Not noise so much as the physical movement. It was more than I expected (first time cruiser) and for the first couple nights I did not sleep well. Then I picked up some Advil PM and started taking that each night which helped me sleep through the night. So if you are a light sleeper or are not used to vibrations I would get a room mid-ship for sure. The "ocean" motion of the boat did not bug me in this room, but we had light seas in my opinion, but I can defiantly see how being higher up in bad seas would get things moving :) On the plus side, I really like the location of the room in relation to the elevators and stairs, it was a quiet area of the boat and very few people walking by as it's the back of the boat :) The internet speed was pretty good (for sea based internet) as there is a wifi repeater right at the door in the hallway. The in-room TV was great with good on-demand movies, handy for those lazy mornings. My room steward John was awesome. Room was always in great shape and was friendly. I was on the boat during Spring Break so there were a lot of people and kids (busiest the boat had ever been from what I heard). so it was a different crowd I think than what would normally be on the boat. I'm 40, and it felt like the boat was really built to cater to the 60+ crowd - from the decor, names, features etc. So as a single solo cruiser I would like to try it again in a not so busy time, but I do wonder if the crowd might be a bit older than I'm looking for. Getting on and off the boat was fine. Getting off, from the time I stepped onto the gangway to the time I got in a taxi to go to FLL airport (take a cab, skip the overpriced shuttle bus princess offers) it was only $13 from the docks to the airport. Was about 30 minute and about 10-15 minutes to get to the airport. So don't worry about being off the boat too early. I got off at 8AM for a 11:20 flight and was there with way too much extra time :) Value was good, other than Princess charges 200% for singles which is too high IMO. 150% would be more fair. For a couple the value for what I paid would be really good. I would cruise Princess again for sure, and from my experience I will be cruising again in the future. Read Less
Sail Date March 2016
This was our very first cruise, and we went as part of a family vacation with family members that are seasoned cruisers. We were quite impressed with the excellent service from all the hard working staff onboard. Embarkation went smoothly, ... Read More
This was our very first cruise, and we went as part of a family vacation with family members that are seasoned cruisers. We were quite impressed with the excellent service from all the hard working staff onboard. Embarkation went smoothly, and our cabin was ready shortly after we boarded. The ship is beautifully decorated, and we especially liked the grandeur of the piazza. We found the pools to be a tad small for the size of the ship though, especially the terrace pool. On embarkation day, we had lunch at Alfredo's. Excellent thin crust pizza, and you absolutely must try the veal agnolotti! Our group was signed up for traditional dining in Allegro. While the service was excellent, DH and I found the food to be underwhelming. Dishes came out quickly, but they were rather bland in terms of taste and appearance. Not to be mean, but it felt a bit like fancy retirement home food. The buffet at Horizon Court really exceeded our expectations though, so we ended up having the vast majority of our meals on the terrace. The selection was impressive, and the everything we had was fresh and flavourful. The pastry shop had a great selection of sugarless treats, and I liked that the portions were small, so you could sample a few different treats between a few people. We tried the afternoon tea in the Concerto dining room on our last sea day, and we really enjoyed the warm scones with cream and jam, various finger sandwiches and cakes, although the tea itself was kind of meh. We didn't really partake in any of the shows, casino, or onboard entertainment. It seemed geared towards an older crowd (for reference DH and I are in our early 30s) but Movies Under the Stars was a fun way to end the night, and there was a decent selection of movies and television shows on the tv in our cabin. Overall, we this first cruise was a very positive experience. Great itinerary, even though we missed out on Princess Cays because of the weather. Excellent service, mostly excellent food. Not sure if cruising is really for us. We prefer to travel for exploration and adventure, rather than leisure, and we like to experience a place in greater depth than a few hours in port allows for, but Princess Cruises did provide a wonderful first experience. Read Less
Sail Date March 2016
This cruise was top notch. Beautiful ship, wonderful staff, and excellent guests. Everyone was so nice and accommodating. The food was wonderful and endless and the variety was great. The staff was phenomenal and so were the shows and ... Read More
This cruise was top notch. Beautiful ship, wonderful staff, and excellent guests. Everyone was so nice and accommodating. The food was wonderful and endless and the variety was great. The staff was phenomenal and so were the shows and entertainers. The entertainment on this ship was better than I ever expected - they were all perfect! And the balcony cabins were incredibly spacious. People made me nervous talking about cruise cabins but they were great! Also, the staff was actually really great at getting people to come and STAY at events which makes everything more fun! I was worried about cruising and went with my in-laws (who have all cruise multiple times before) and I can't wait to go back. I can't rave enough about the Regal Princess. What a perfect anniversary vacation. The ONE thing I will say was confusing was how some floors were not all the way through - if that makes sense. For instance, we had to go the the Allegro dining room on Deck 6 but you couldn't get to it strait from the elevator. You had to get off the elevator and walk down 1 flight of steps. Not a big deal, just confusing at first and that only happened with 2 decks I wanted to go on. Read Less
Sail Date March 2016
In case the title didn't give it away, this was the first cruise that my wife and I had ever taken. In fact, this was the first time we'd ever even been to the Caribbean. We had done months of research leading up to this. Where ... Read More
In case the title didn't give it away, this was the first cruise that my wife and I had ever taken. In fact, this was the first time we'd ever even been to the Caribbean. We had done months of research leading up to this. Where did we want to go? What activities were important to us? Compared cruise lines, and just about every other thing you can think of we looked into it. I had actually spent years looking into this stuff as I had spent the last two years trying to convince my wife this was something we should try. Once I finally convinced her, here is what we ended up doing. Against the better advice of most people, we flew down to Fort Lauderdale the morning of our cruise. Most would suggest you not do this, and I would have to agree. We did this simply because it saved $200CAD per person on the flight ($400CAD for both of us combined), but it was a relatively stressful way to start the trip and I suggest going down the night before if you can. After receiving some advice from a travel agent friend we opted not to take the airport transfers offered by Princess. By doing so, we saved ourselves about $50CAD on arrival and on departure. The cab driver on the way down was great and got us there is plenty of time, but the port is jam packed on weekends. The cab driver ensured us we had plenty of time, but as we sat behind hundreds of cars waiting we were somewhat concerned. When my wife and I talked about it afterwards we decided that the savings were great, but again, piece of mind may have been a better choice in the long run. When we arrived at our terminal things seemed a little busy, and at first we weren't quite sure where to go. In the end, we left our bags at the bag drop and then proceeded pretty quickly through the various aspect of checking in (going through security, filling in a short form, and then actually checking in at the registration desk). When you look at the number of people your first thought is that it will take forever, but in the end the whole process took us no more than 30 minutes. After that, it was off to the ship! When we got on board we went straight for our cabin. We obviously wanted to put down our bags and get settled in, but I was really interested in seeing what it looked like. I had heard they were very small, so to be prepared. Our room (Deck 9 Dolphin, D729) was amazing! Unlike what had been described to us, it really wasn't much smaller than a typical hotel room. We had two twins pushed together to make a king sized bed, a sitting area with a love seat and table, and finally a small desk that my wife used to get ready most of the week. The bathroom was the only part that was small, so this desk was handy for her. The room was aft facing with a larger than normal balcony, so if you plan to cruise on the Regal Princess book this cabin! We ate most of our meals at the buffet, though we did eat once in the main dining hall, once at the Crown Grill steakhouse and once at the Alfredo’s Pizzeria. I found the buffet to be hit and miss for dinner, but breakfast and lunch we always spot on. For dinner they had these great daily themes to the food like Asian, Italian and Mexican. Some were spot on, but I wasn't impressed by all. That being said, Alfredo’s and the Crown Grill were phenomenal! We paid a small up charge for the Crown Grill, but it was well worth it! We also spent an hour or two each night at Vines or Bellini’s, the two bars in the Piazza. The drink selections were quite good, and the live entertainment was incredibly relaxing. Just the right touch to get you settled for a nice evening. Our days were filled with various things depending on whether or not we were in port or at sea. In the Bahamas we booked an incredible dune buggy tour through Princess. I know you can save bundles by booking elsewhere, but this particular one was well worth the price! It was approximately two hours and we drove a few miles in the dune buggies. We were treated to parts of the island that you’d never see otherwise. And when they decided to give us an extra 15 minutes at the end because we were the final tour of the day it was nice to know the ship wasn’t going to leave without us because we were on an affiliated tour. I guess the last thing to talk about are the activities on the ship. We did everything from laying around by the pool, to interactive TV style shows, as well as comedy and magic shows. I have to say, I was beyond impressed with the entertainment on the ship. The people who were brought in like the magician and comedian were excellent, but the actual Princess staff that kept us entertained by the pool were equally good. I know this is quite a detailed review, but I hope it helps to serve another first time cruiser well. Read Less
Sail Date February 2016
Just got off the Regal Princess this morning after a week with DH. Embarkation: the “preferred” line at 11:00 to board the ship was at least 2x longer than the “regular” check in… Once the line started it proceeded ... Read More
Just got off the Regal Princess this morning after a week with DH. Embarkation: the “preferred” line at 11:00 to board the ship was at least 2x longer than the “regular” check in… Once the line started it proceeded quickly. Yes, the wine detail was out in full force and DH dutifully checked in his 2 bottles. Demographics: there could not have been more than 2 dozen folks under 18 on this cruise due to the timing of it. At the past pax events it was indicated that a majority of passengers were platinum or elite on the cruise with only a small percentage being first time Princess cruisers. Plenty of folks on B2Bs. Ship: she looks great with everything still having that “new ship smell.” In the “beaten to death category” of ship opportunities: 1. Lack of Mid Ship Stairs – oh my heavens, yes this really is a big design flaw as is the non-existent Promenade deck. 2. The sky walk protrusion – also a challenge if you are in a stateroom below. We were in a port side balcony on Baja deck and while sunbathing (in bikini) one afternoon a gent above on the sky walk decided to make a somewhat obscene gesture to me below. DH wasn’t amused. 3. Lack of seating for shows. It was standing room only for every show (except the “Art history seminar”) all week. Be prepared to arrive 30 minutes early or forgo the show. We chose the latter. Chair hogs – were alive and well. Quite possibly the worst I’ve ever seen. I even noted that there were NOT any signs about not saving chairs, or signs about personal items being removed, etc. There were literally chairs ‘hogged’ at 08:00am that were not visited until noon (or later). Food: the buffet is, as noted, EXTENSIVE. Definitely spend the extra few minutes walking around and taking in your options as there are many little nooks and crannies holding dishes that are not repeated elsewhere. (For example, there was spectacular Indian vegetarian dahls offered, but only in one section. At night there is a whole section devoted to just cheeses. Heaven.) Lots of healthy, as well as non healthy choices. Certainly you could take care of almost any dietary request or requirement easily at the buffet. DH enjoyed watching football on Movies under the Stars– and this one is a beautiful screen with good sound. The staterooms are well equipped and the in room flat screen tv offers a full range of movies that can be watched on-demand which was GREAT. Read Less
Sail Date January 2016
Positives: The Regal Princess is a beautiful ship. We had a Suite which was fabulous - lots of room, full size bathtub and shower, nice balcony, complimentary mini-bar, complimentary cover charge for Sabatini's restaurant on ... Read More
Positives: The Regal Princess is a beautiful ship. We had a Suite which was fabulous - lots of room, full size bathtub and shower, nice balcony, complimentary mini-bar, complimentary cover charge for Sabatini's restaurant on embarkation day, fresh orchids and fresh fruit delivered twice during the 7-day cruise, wonderful room steward, other perks, etc.. We were "living large" for first-timers! The many people we met were very friendly and had been on multiple cruises so they gave us the lowdown on all the questions we asked. There were very few "20 somethings" and very few families with small children - I would say 75% of the cruisers were over 60 years old. Perhaps it's because we sailed the second week of January after the school year had started (?) We were considered the young ones in our mid-fifties! Food is great - traditional dining and buffets were plentiful. Room service food (especially hot breakfast) could use some help. Don't get the $50 a day booze drink card unless you drink a lot - lesson learned for me as I thought it was a good value, but I ended up only drinking a glass of wine on four of the cruise days. I don't know why I thought I'd drink more than I normally do at home, but whatever. Entertainment is great - we saw traditional shows with orchestra, singing, some dancing and these artists are just as talented as shows we've seen in large city- based productions. On board activities - there is something for everyone to do or you can ignore all the hustle/bustle and lay on a deck chair or sit on your balcony with a book. Shore excursions - St. Thomas: We did Magen's Bay/Blackbeard's Castle tour which was fun. I wish I could have spent all day at Magen's Bay - it was so beautiful. St. Maarten: We did a snorkeling/island tour/beach stop excursion. Weather was a bust, and the snorkeling was weak/crowded, but the boat tour was fun as the captain and first mate had cocktails, music, and knew some history of the island - plus they had great personalities which made it fun. Negatives: Our prepaid airport to hotel transportation package on the night we arrived was messed up - we waited for (40) minutes after our luggage pickup and the Princess bus still wasn't there (even after the rep called them 3 times) so we hoofed it to the Taxi pick up zone and spent $20 to get us to our hotel. The other people waiting for the bus were much older than us and couldn't easily walk to the Taxi zone so I don't know how much longer they waited for the bus. Once on board my husband discussed transport issue with the Princess rep, but was told it was our problem to resolve with our travel agent. Not cool. The Princess Cays port day was a bust for us. The weather was rainy and there are a bazillion people laying right next to you, behind you and in front of you on the beach. I guess we are spoiled being San Diego area residents in that I need my "bubble of space" around me at the beach. If you like the people cluster - go for it. Next time I will skip that particular port day or find something less populated to do. Something went haywire with the ship's PA system at 4:45 am on disembarkation day so we were awakened to the full blast "ding-dong chiming sound" for about 15 minutes straight until the Captain's crew turned it off. We heard they were focused on getting the ship into Ft. Lauderdale's port at the time, so they couldn't respond to PA system failure. It woke everyone up and people were starting to worry if it was an emergency or not. I kept looking down the hallways to see all the other women with robes on asking each other what was going on. Shopping is really promoted on the ship and in the ports. If you aren't really a shopper, it can be overwhelming with the brochures, activities, and PA system announcements that you are bombarded with. Don't get me wrong though - if I had the resources to shop as a hobby - I would be right there in port with those ladies of leisure! All in all,our positive experiences outweighed the negatives. Overall it was a good experience and I think we will go on another cruise sometime in the future! Read Less
Sail Date January 2016
My husband and I took a cruise on Regal princess on December 6th, 2015. It was our first Princess cruise and it is the LAST one! We have been cruising for over 15 years and this is the worst cruise we have ever been on. The staff ... Read More
My husband and I took a cruise on Regal princess on December 6th, 2015. It was our first Princess cruise and it is the LAST one! We have been cruising for over 15 years and this is the worst cruise we have ever been on. The staff and customer: We came across a few that were decent, but many were rude, unprofessional, and lack language skills. Some couldn't understand or speak English well. The customer service should be called "you are on your own" service. We had miscommunication when we started booking the cruise. We were told that using the sauna and the steam room was "complimentary". After we booked the cruise, based on that information, I was told that we need to purchase a package to use the sauna and steam room. When we told them about the information given to us, their excuse was : "the agent made a mistake" and gave you the wrong information - no responsibility for giving misinformation! The head of the customer service on the ship was the worst of all; aside from being "very rude and defensive", we felt that his job was to say "no" to any request and the excuse was "it is company policy, sorry". The food: Horrible! We discovered the first day of the cruise that they use "margarine" - that was verified from the chefs and kitchen staff. When we tried to complain about that we could not eat the pastaries, muffins, cookies, etc. because of the margarine, there was a great confusion. It took several days to get to the right person - after the first week, we were offered a few things in the morning that were not made with margarine - but every morning we had to go in circles looking for the person who would get us that plate - it was totally frustrating. The food quality was very bad; and the way the food was displayed was bad: it looked like a trough! The dinner seating in the evening was a nightmare! We were told that they had "no tables" and we needed to come back later - many times! The dining waiters were rude and many of them did not understand or speak good English - it was very frustrating! There were two at each entrance of the free dining area/buffet - and every time we enter that area, there was a horrible smell coming from the bathroom - that was disgusting!! and that around the bathrooms, was dirty and there was water on the floor, etc. The Spa service and staff: The Spa, which cost us hundreds of dollars to use, was not in a proper shape or order or even clean most of the time. The dry sauna was not working and it took many people to complain to finally get someone -towards the end of the cruise-to take a look at it to say "there is nothing that could be done, it should be working the way it is: there was no "heat" to even warm one's body. The most outrageous thing we encountered at the spa is a guy who calls himself "an acupuncturist". DO NOT ever try to see this guy or get any service from him. In my opinion, he is "fake" and deceitful; his technique was to scare people during their consultation with him and convince them that they have "something seriously wrong" with them and that he could help them treat the problem if they buy his service - I believe that this guy should be reported!! The spa manager was too busy to worry about people's requests; she was unavailable most of the time. I was insulted by one of the spa staff members who was giving a free foot evaluation, of course, so that she could sell some shoe cushions that cost several hundreds of dollars at the end. That person made an ignorant comment about my feet in front of people that greatly embarrassed me, and when confronted later on, of course, she denied saying it, and her supervisor covered up for her - expected!! We feel that this cruise was the most "horrible" cruise we have been on so far, and we will "never" take a Princess cruise ever again - this company lacks integrity, and their service is way below poor. Read Less
Sail Date December 2015
We had a great cruise wonderful ship we were please the captain John foster took the alternative route to the Azores instead of Halifax were the storm was. We thought that the entertainment could have been better more production show would ... Read More
We had a great cruise wonderful ship we were please the captain John foster took the alternative route to the Azores instead of Halifax were the storm was. We thought that the entertainment could have been better more production show would have been nice. We had a bad experience in the crab shack with the lack of crab legs then were told there were no more available for our table after having only 4 medium legs each and it cost $20 a head. Yes we did complain but that was a waste of time (we will not go back again ) The main resturant was great Read Less
Sail Date April 2015
The regal princess is a beautiful ship. It has a lot of great amenities including movies under the stars, two seperate pools- one more child friendly than the other, and the food was incredible. We ran into a few issues however on this ... Read More
The regal princess is a beautiful ship. It has a lot of great amenities including movies under the stars, two seperate pools- one more child friendly than the other, and the food was incredible. We ran into a few issues however on this cruise line. The largest of the issues was the fact that this ship is NOT FAMILY FRIENDLY. There are no changing tables in ANY of the public bathrooms on this cruise line and there are very few childrens' activities for younger kids. Also, prior to booking this cruise, I made it very clear that we would need a crib for our daughter in our stateroom (she was 1 1/2 at the time) and when we arrived to our stateroom we were told they had no record of this and that cribs on the cruise ship were limited. I showed the concierge the paperwork showing that reservation and he had to make arrangements. What we ended up with was not a crib- but a playpen with no padding. We had to make due buy getting a comforter from the concierge to make for softer bedding for our daughter. This was truly disappointing. We felt that with the premium price paid for the cruise that we really should not had to have "made due" with the options we were given. Also, there are several crew members that are downright rude- especially the young woman that was handling the icecream station by the pools. While I understand working on a cruise ship cannot be an easy job- especially being away from their families for a long time, I at least expected the crew members to be cordial! All and all the destinations were beautiful and the cruise ship is decorated in a way that can really only be described as "regal". We did have a good experience, but I would not recommend this ship for families traveling with younger children. Read Less
Sail Date March 2015
I had avoided the cruise scene for many years but I took a cruise on the new Princess Regal and it changed my mind forever on cruising. Lovely experience on all fronts. The check-in process was a breeze and we were able to take a short ... Read More
I had avoided the cruise scene for many years but I took a cruise on the new Princess Regal and it changed my mind forever on cruising. Lovely experience on all fronts. The check-in process was a breeze and we were able to take a short 5 minute taxi ride to the port (FLL). My only bag was my carry-on and it was more than adequate for a 7 day trip. Getting on the ship in early afternoon for a 4pm departure took approximately 35 minutes from curb to our room on the Aloha deck. With over 3000 people on board, it was never noisy nor did the ship feel overwhelming in any way. When you hear that each day of the cruise is equal to gaining one pound, that is entirely possible! The types and varieties of food available well into the night is amazing. I loved the opportunity to experiment with different foods and the chefs and wait staff were always pleasant and easy to talk to. The late dinner option was our choice and our table guests were ready to share their latest adventure stories of the day. The late dinner time allowed us to take in the early entertainment in the beautiful theater which is not to be missed. The quality of talent aboard the Regal was top notch and very entertaining. We found that we enjoyed our evenings on the ship almost as much as our off shore destinations. It was great to participate in some of the other offerings on the ship such as cooking demonstrations, high teas, art auctions and of course, the spa. The ability to find quiet nooks and crannies was a big plus. Decks were furnished with different types of equipment - from teak and canvas to glass and stainless. It never felt boring since you could explore an endless variety of events and activities or choose to retreat to a familiar hangout. Another amenity that I loved was the gym. All new equipment and the views are unmatched. I've never had so much fun working out. I hated to leave at the end of our voyage. We visited lovely ports of St. Thomas, St. Martin and the Princess private island on the Bahamas and made friends and had adventures every day. Can't wait to go on my next Princess cruise. Read Less
Sail Date February 2015
We had a great time on the Regal Princess ship. The regal is an amazing ship new and elegant. From the moment you step on the ship you are blown away by its beauty and cleanliness. Our stateroom steward ( Florian) he was excellent working ... Read More
We had a great time on the Regal Princess ship. The regal is an amazing ship new and elegant. From the moment you step on the ship you are blown away by its beauty and cleanliness. Our stateroom steward ( Florian) he was excellent working very hard and attentive. He was very polite, and always checked that we were OK,his ship and excursion information was very good. However the entertainment team need learn a few customer skills, it appeared that it was all an effort to them, “ just a job”.. Come on you can do better! you could talk and intermingle with your guests. Massive embarkation issue's with a computer photographic issue, which caused delays within the port before we even got on board. All of the food sources were outstanding, every waiter, chief, and table cleaners were always very polite. Princess cruises failed to mention that thyey charge almost a dollar a minute for the wfii,,, its 2015 all wifi should be free or included in the base price of the cruise.   Read Less
Sail Date February 2015
Wedding review on the Regal I have been meaning to write this review for 6 months now. Darn it Krista, get on top of things. I’m going to provide two reviews, First for the wedding a second for the cruise. Scroll down if you just want ... Read More
Wedding review on the Regal I have been meaning to write this review for 6 months now. Darn it Krista, get on top of things. I’m going to provide two reviews, First for the wedding a second for the cruise. Scroll down if you just want to know about the cruise. Background information We decided in June/14 to get married aboard a princess cruise ship which we did on January 11, 2015. We would then have any/all bridal party members who wished to join us come on the cruise with us. We ended up with a party of 12 and 8 sailing, including us. The majority (6) of us were under 27 and the remaining two were in their late 50s. None of us had ever been on a cruise before. I had stalked these boards like crazy prior to our leave and found the information incredibly helpful so I wanted to write a review of my own. The wedding: If you are planning a wedding with the cruise, I would change mine from a docked-wedding to either an ashore wedding or an at-sea wedding. Ours was held in Port Everglades because of the 4 people not joining us. The upside- Once the wedding was over there were no more worries, we were able to enjoy our entire cruise with no hesitation and those who did not wish to cruise were able to come. Also, after 3-6 days of cruise food there would have been no promises of me fitting into my dress. Oh dear. Down side- you have to deal with Royal Ocean Events and the Princess Crew do not have much time to correct ROE’s mistakes (and there were so many) though they will try very hard given their extremely limited time to do so. I will detail each piece separately below. Wedding: I want to start off by saying that, because of the Regal Cruise Team, my wedding was perfect. I came away with amazing photos I was more than happy to hand over my money for, a wonderful video and would not change a single thing the Princess did. They are amazing and I am now a permanent and loyal princess customer because of my experience with them on my wedding day. I want to follow that by telling you the actual wedding planning company did everything they could to make my wedding day a disaster. I had the misfortune of dealing with Michelle Pyke of Royal Ocean Events prior to our cruise. She messed up every single thing she could. I was almost not legally married because of her paperwork error and I have found out from the Princess crew that she has done this to other brides as well, who did not catch the error and had to leave the ship not legally married (which is the whole point of a wedding!). I’m still mad. 6 months later and I’m still upset that these people are allowed to put their name next to Princess’ and call themselves an official business. What’s worse is that princess doesn’t seem to want to do anything about it. Letting them know, being told that others have complained, speaking to the help line afterwards, they denied having ever had a complaint against ROE when every single Regal Princess employee I spoke to said they had received numerous complaints and they weren’t surprised, they always have to scramble to fix the mistakes of ROE. That’s a real shame. To give you an idea of what I experienced I’ll list off a handful of the items I dealt with: -Michelle wouldn’t get back to me on things, I would send 4 emails and 2 phonecalls to get a response on ANYTHING I needed and it was a nightmare to get her to confirm anything in writing. -I am from Canada and explained that I did not know the marriage laws and want to ensure this is a legal wedding. On the DAY BEFORE I LEAVE FOR FLORIDA Michelle FINALLY sends me the final paperwork which has in the far right corner of the second (of six) pages “symbolic wedding” checked off with no explanation. I had to call the office 10 times that day to get a response. The receptionist just kept telling me michelle is busy and didn’t care that I had no way of fixing things if it wasn’t dealt with that day. I was leaving my country in 8 hours when I finally got a response from michelle. I HAPPENED to be lucky enough to have decided to go to florida 3 days early so she flippantly emails me “just go down to the courthouse, you’re there early, pick up the license. *gives address*” that’s it. No, I’m sorry, no wow I’m glad you caught that I’ll never make that mistake again. I almost wasn’t legally married, the whole point of this darn cruise, and she did not care in the least. Gosh I’m still mad. -I wasted an entire day going to the least appealing courthouse I’ve ever seen (who puts the wedding registry next to the mental facilities? Seriously.) and signed all the paperwork, was legally married earlier than expected, because I couldn’t trust these people to actually do what I needed them to. -The cruiseship wedding planner, Bobbi (still a ROE employee, but not the same one I had to deal with this entire time) was supposed to call me the evening before the wedding. Of course she didn’t. Of course not. I’m a first time cruiser AND this is my wedding, I have no idea what’s going on and, if it had been a big wedding and I hadn’t had my maid of honour to talk me off a ledge I would have lost it. So I look up the information Michelle gave me and call this planner at 11PM. Well. No surprises, Michelle gave me the wrong contact information and I called the Officiant. Let me tell you that Arlene saved me from losing all my hair from the stress. Our officiant and the Princess employees saved my wedding from ROE. Arlene could have said “wrong number, sorry.” And hung up (if she’d been employed by ROE I’m sure she would have) but she spent an hour listening to me freak out and explained everything to me. SHE met me and the whole wedding party the next day at the ship and she did everything for our “Coordinator” Bobbie -Bobbi, the ROE Coordinator on the ship (who is about my size and I’m a plus size girl), decided that it is appropriate to attend a wedding with skin tight leggings and a tshirt. Seeing her in our photos upsets me all over again. So, clearly, there were issues. Every single one of them with ROE. What a nightmare company they are. Hearing all that, believe me when I tell you princess pulled off a miracle. The Public Relations Officer was wonderful. My hubby mistakenly put all the champagne in one bag rather than separating it one per attendee, but she found it and had it all ready for us at the reception, no problem at all. And she made sure we were ushered onto the ship without a hitch, found our rooms and everything. The walk to the wedding location (we chose Club 6) was interesting. Everyone but Bobbi the “coordinator” left us and Bobbi got us lost on the ship. My maid of honour had to find us a map to get us where we needed to go. The flowers were stunning. I really didn’t expect much given what I paid for, but they were beautiful. My bouquet and maid of honour bouquet were beyond spectacular. Get the upgrade for the extra flowers, it’s so worth it. Arlene officiated amazingly, she let me read my vows first (I never would have made it through if Hubby had gone first) and (because ROE never provided her with the ceremony words I wanted said) she had to wing the whole ceremony and she did excellently. You would never have guessed we didn’t get to practice. Overall I would happily get married aboard a Princess ship again (though I never plan to get married again, but you know, vow renewal maybe), but I would always double check the paperwork, definitely minimize ROE contact and certainly book it later in the cruise so I had the opportunity to work with the on-board staff. Our photos were amazing, the cake was beautiful and stellar, we got the adorable bride and groom strawberries that everyone loved, the flowers were beyond anything I expected, The staffer with DJ equipment did a great job with songs and I have amazing memories. I just truly hope princess fires ROE because holymole, that’s an embarrassment for the princess name. Overview for the cruise: overall not a single one of us had any complaints. I feel like there are 2 types of people on cruises, those who want to have fun and those who want to nit-pick. After 7 days of living in what one can only describe as utter paradise, I can see how the nitpicking starts because you’re so used to perfection that waiting 2 minutes for a drink starts to feel like foreeeever. Nevertheless, it is, in fact, perfection. The ship is clean. And I don’t mean hotel clean, I mean surgical clean. I am a clean freak, I have at least 3 types of hand sanitizer on me at all times, so when I tell you it sparkles, I know what I’m talking about. I’ve never received exceptional service, ate delicious food, enjoyed entertainment that consistently and spectacularly before. The actual cruise and the Princess staff are amazing (Except maybe the front desk staff, but there’s that nitpicking I was referring to and there are many ways around dealing with them, especially if you have an on-board wedding!). Ship information Holymole that’s a big ship. I can’t believe they make them bigger. I have nothing to compare it to so take this with a grain of salt if you’re one of the complainers I mentioned in the overview. I read a lot of complaints about the ship design. It was challenging for the first 24-38 hours but then we figured it out and would whip around the ship no problem. Because of the (absolutely stunning) Piazza, I believe, the central ship elevators only go to certain levels. You have to go to the back/front of the ship to reach all levels. This didn’t matter to us too much. But I don’t have a walker, so maybe this becomes more of a struggle. Our rooms were in between the 2 elevators as well so we had access to both and had very few issues. Again, the ship sparkles with new-ness and cleanliness. I feel like after this I would be disappointed with the older ships based solely on how much I loved the cleanliness of the ship. Nevertheless it was a spectacular experience. I know the whole safety drill at the beginning was mandatory, but I wish they just had a mandatory video you could watch in your cabin, I imagine it gets very tedious to attend those after a certain point. Especially dragging the floaties around and all the halls being clogged with people. I don’t know. I wasn’t a fan. I imagine that isn’t in their control though and it’s important for those of us who are first time cruisers, but if you think I remembered anything other than “Life vest good, drowning bad, no elevators” after it was over, you’re kidding yourself. Activities Holy. Hooooly. This topic excites me all over again. Can I just tell you the fact that they host gameshows you get to be a part of made my life? My maid of honour, best man and myself won the Disney trivia session against someone who works for Disney and it’s one of the top 5 highlights of my cruise that I insist on telling everyone. I’m SO disappointed that the newlyweds gameshow coincided with our lobster night dinner (we picked the late shift) and I had to miss it. SO SAD. We will go back on an anniversary just so I can do that. They had everything. Everything. The groomsmen did steel drum lessons, my maid of honour and I did Zumba, we all enjoyed Movies under the stars where they BRING YOU COOKIES, MILK AND POPCORN WHAT? We missed all the big shows they on the second last day to opt for packing assuming the last day would be a big hurrah. We chose wrong. That’s my biggest regret, wasting the second last day on packing. I think the one strange thing I found is how everything absolutely shuts down at 10:30-11pm. The ship is dead. I’m a night owl so this wasn’t my favourite. There is only the little deli thing open for food (I don’t like sandwiches but of course these were magical delicious sandwiches so I can’t complain too much) and there were maybe 5 non-staffers awake aside from us. We learned to go to bed early. Honestly, if you’re a morning person it’s really not bad at all. I learned to be a morning person and I didn’t even mind. Next time I would bring a boardgame with us, though, for a late night activity. Service I really don’t have much to say on this other than it was what I imagine heaven is like. I could explain in details how amazing it was, but it would be superfluous. Just assume every service imaginable was perfect and you will be correct. But when they threaten all the employees by taking away their days off if they get any complaints at all against them, you can imagine that’s effective in ensuring exemplary service. Human rights issue? Possible, but I’ll figure that out when I’m not on vacation. But please consider what you are doing before you complain. Give the service employees a chance to correct anything you don’t like, it’s only fair. I watched a lady reduce the kitchen staff to tears because she had to build her own eggs benedict. I wish the service staff could rate the customers back and if you get enough dings, you aren’t able to go on that cruise line anymore. Cest la vie. Port & shore excursions First stop was princess Cays. I know a lot of people complain. This island is prettymuch consumerism made into a beach. But I truly don’t mind and absolutely loved it. The beach is stunning, the beach toys are very nifty and the people are super helpful and friendly. I got most of my souvenirs here, put them on my room card, and enjoyed the beach. They have big black butterflies on the island in January. They look like bats when they’re flying at you. If you scream and hide under a table for fear of rabies, people will laugh at you for the rest of the cruise. Everyone on the cruise knew me as either “The bride we saw on the first day” or “That girl who is terrified of butterflies” that’s all I’m going to say about that! Haha. Next stop St. Thomas. Uhm. Well. I don’t know. I wish I had stayed on the boat or just gone to the beach. I will probably stay on the boat because it’s so spectacular next time. The shopping areas are all grocery stores, the alcohol is the same price it is in Canada and the people are extremely rude. I had a lady tell me to get out of her store because I was too fat. (I mean, I’m not small but I’m not like 300lbs or something. Not that that is an excuse to throw someone out of your store). I went back to the boat after that pretty dejected and rather upset. Should have stuck to the beach. Oh well. Half of our cruisemates went to Black Beards Castle. I guess it’s not very castle, but not bad. They enjoyed it. It says you must be able to do 100 steps but they aren’t 100 steps at once, just over a period of a few hours. This would be an island I would suggest booking an excursion beforehand. They all filled up fast. The zipline wasn’t even available the first day aboard the ship. We saved the best for last with St. Martin. I don’t have words. It’s what I imagine heaven being. I still remember waking up in the morning, pulling open the blinds and seeing billions of these white butterflies flying over the crystal blue water. I’m not a romantic kind of person but staring at it actually made me tear up from the beauty of it. I would so very happily come here again. We took a cab tour of the island down to the airplane beach. We had a funny cab driver who gave us interesting details about the island and just enjoyed the ride. All of the people we met were much friendlier than St. Thomas and much less pushy. The island was beautiful. We ate jerk chicken for lunch. It was all and all a wonderful day. I wanted to mention Fort Lauderdale as well. There is a little known bar called the Pirate Republic. You can either take a water taxi or a regular taxi to it. It has the most amazing food and service you will find. I can’t say enough about this place. Mojitos for everyone!! Travel to embarkation Port I’m not sure what this is? We stayed at the Hyatt 66 and had the concierge book us a shuttle for the entire wedding party. The men were at the Pelican and they did the same. Cabin Posted below. Dining I think this is a dangerous category because I could go on for years about how amazing the food was. I’ve been to high end restaurants that weren’t as tasty. Their ability to put out perfect dishes both timely and consistently across the board is amazing. The most spectacular things we had were: The prawns on the first day. It was in a wine butter sauce and cooked til it was still translucent in the center. I imagine it was butter poached. It was, bar none, the best thing I ate. The escargot comes in at a close second. That was almost all we ate that night. This is followed closely by the nightly crème brulee. Our waiter would just bring me two and send 2 to me room because he knew. It was going to happen. I loved him too, haha. The fourth item was the breakfast bacon. Every single piece was crispy perfection. I can’t. I won’t. I am unable to use words to describe the perfection. And my final favourite is a tie between the lunch taco bar which I had every day and the tomato, mozzarella, basil bun panini they had available at the piazza. The only disappointment I had was the lobster. Shockingly, since this is my favourite food. It was overcooked, they only gave you the tail, you had to order red meat with it and it was maine lobster rather than the warm water spiney tail lobster I was looking forward to trying for the first time? I found that very, very strange. Overall, though, it was beyond superb. We never went to one of the cover charge restaurants because we didn’t need to. I would pick day 4 next time to try it out. That was the most lacklustre meal for me, it was a late shore day, but my parents refused to come and we wanted to have dinner with them so dining hall it is! I also tried to get us seats for the chef’s table but I never got a call back and have no idea what happened there. I still don’t know how to make that happen. Disembarkation Well. All the glory of the wedding embarkation was taken from us in disembarkation and we had to stand in line with the peons. I learned an extremely valuable lesson. Don’t bring dufflebags. Bring roller luggage. What a nightmare dragging the giant duffle bag and the big garment back containing my wedding dress everywhere. I went out and purchased spinner cases the next day. I don’t know, what can you expect? They have to get everyone off the ship. It was nice to have a chance to say goodbye to all the staff we met and enjoyed taking one last rip around the ship before leaving. Can’t complain, can’t congratulate. It was just a regular disembarkation. Read Less
Sail Date January 2015
Venice to Barcelona! Room was great! I hear complaints about the balcony size but it's fine for 2 adults. Your not having a party or entertaining. The room was plenty big and clean being a new ship. Lots of storage space. In ... Read More
Venice to Barcelona! Room was great! I hear complaints about the balcony size but it's fine for 2 adults. Your not having a party or entertaining. The room was plenty big and clean being a new ship. Lots of storage space. In almost 2 wks, I saw the steward 5x. Each time I needed something I had to call the desk including getting the water fixed in the shower. It was repaired very quickly. All said, the cabin steward did his job in cleaning. The bathroom is about what you would expect on a ship except I never got use to stepping up into it esp in the middle of the night. The location mid ship is great, no motion to speak however I wish there were stairs since the elevators were very slow. Service was great all around except for those up on the lido deck. I got the impression those were the least desirable places to work. I even over heard a waiter in buffet talking about that. Alfredos, crown grill, and IC were my fav places. The buffet was okay but loved the size of it and the themed nights. I didn't care much for the MDR since it took longer to eat and the food wasn't that great. Never used any of the excursions, we DYI or used a private company to minimize the number of people. Getting on/off was pretty smooth whether it was embark/disembark or just a port stop. There were some minor flaws but everything else made up for it and I've already booked another Regal cruise. Read Less
Sail Date September 2014
I went on my first cruise this year in September, aboard the Regal Princess on its Maiden season. It lived up (if not superseded) my high expectations! From the minute I stepped aboard I loved it. We were on the 14th deck (I think it’s ... Read More
I went on my first cruise this year in September, aboard the Regal Princess on its Maiden season. It lived up (if not superseded) my high expectations! From the minute I stepped aboard I loved it. We were on the 14th deck (I think it’s called Riviera) in an inside cabin, I felt like I was staying at the Hilton! I loved the fact you can turn on the tv and watch from the camera up on the bridge so you know what the weather’s like or where you are. The staff were all so friendly, we loved the entertainment too. We chose the “dine anytime” option – which I would HIGHLY recommend. Each night we would check out the theme at the buffet, then head down to the a-la-carte restaurant we could eat at for free as their theme changed nightly too, and then we’d make our decision where to eat. There’s also a lovely pizzeria, not to mention the “grill” up near the pool for a burger during the day. Oh plus the ice-cream place near the pool! The food was amazing, as was the service, as was the ship. I am Australian so I guess it was great that everything’s in English. We didn’t really use their shore excursions due to limited funds, we just googled “shore excursions” for the places we were going and did some independent ones (in Athens, Naples and Kusadasi/Ephesus). The pool area in the middle looked awesome but I don’t really like “ruckus” so we preferred the pools at the front and back of the ship – they were wonderful. We also enjoyed the spas! I was disappointed you had to pay a lot to use their “shuttle boat” in Venice where we stayed overnight, we bought a pass for the water-bus. I thought they could have at least included that. But I guess that’s where cruise ships make their money. But you can get around it by just using the water buses. All in all, I think this ship has set a very high standard for my future expectations!! :-) Read Less
Sail Date September 2014
My wife and I hadn't cruised for many years and had spent our vacations at different destinations in the Caribbean. This year we decided to try something different. We choose Princess Cruise Line, the Regal Princess was doing the ... Read More
My wife and I hadn't cruised for many years and had spent our vacations at different destinations in the Caribbean. This year we decided to try something different. We choose Princess Cruise Line, the Regal Princess was doing the Mediterranean. We boarded on Sept 23 in Venice (my wife luggage was lost and never found until our return home). We disembarked in Barcelona on Oct 6. The Princess staff were the best they took care of us by giving us extra on board credits and also free laundry for the duration on the cruise. The ship was new and our cabin on the Aloha deck was compact and very comfortable complete with a balcony. This ship had over 3 thousands six hundreds guests and somewhere near fifteen hundred staff. The food was great we didn't have a bad meal. Everywhere we went on the ship staff would welcome us and asked us if there was anything else they could do for us. One item that didn't make sense to me was bottle water was only available if you had chosen the liquor package. We had to purchase these individually. The ship was very comfortable and we really enjoyed it. I'm sold I'll cruise again with Princess. Thank you Read Less
Sail Date September 2014
Regal Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.1
Entertainment 4.0 4.0
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.0
Family 4.0 4.0
Shore Excursion 4.0 3.8
Enrichment 3.0 3.6
Service 4.0 4.3
Value For Money 4.0 4.0
Rates 4.0 N/A

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