I booked this Spring Break 7 day cruise for 7 people. Synopsis: Irritated and sometimes rude crew staff, Hard sell around every corner, multiple charge errors (duplicate charges/over charges), dining room food was hit or miss, there was an overall lack of activities planned and there were either charges for or a hard sell included in the ones that were planned, the cabins were not set up for the ...
The hard work of the employees cannot mitigate the SYSTEMIC problems of the company.
The PROs:
A. Embarkation. Kudos to the check-in and security people. Everything was fine. I did NOT trust Princess with my luggage.
B. Room cleaning, restaurant workers. Great job but cannot correct the problems created by Princess.
C. Princess allowed people to organize an inter-denominational ...
Let's start at customer service on the phone completely usless and no knowledge ,45 min to speak to a supervisor then tell you email online.. They changed our rooms (2) together and charged for the 3rd person free promo. We ended up one room all the way bow level 10 and other all the way aft level 9. They held every one from boarding at 10:30 till 12:30 on the sidewalk out front. The wifi was ...
Chose Princess because I had a fabulous Princess cruise in 2010. Not so much on this one. I guess Covid ruined Princess too…??
FOOD: Every single meal in the dining room was made by Chef Blandy McBland. Even the few curry dishes were bland! Menu was disappointing-- mostly typical, uninteresting American dishes I can make at home, but not seasoned very well. All the steaks were undercooked, all ...
Regal Princess; Southampton to Southampton Aug 2023.
The ship is ok!
I do think it has a confusing layout, you are only able to go to some floors in some lifts, so you have to get off one lift to walk down corridors, past dozens of rooms, to get to the next lift to catch that one to get to the lower floors, which you need to do for getting off the ship and to go to the bars/ ...
I have been on 11 cruises, not a lot but a fair amount. I have sailed on Carnival, MSC, Royal Caribbean, Holland America and Princess.
My past voyage on Princess was spectacular which is why we chose to use the line again.
As we planned our family vacation we knew we needed a ship that would appeal to my 80 year old parents and my 28 and 29 year old Daughters.
So we did our research and ...
to start with our room carpet was dirty-and someone craped in toilet to leave us a gift ,apparently this was not cleaned prior to us getting room. the first port of call was there private island where they ran out of hamburger buns. The second night in dinning room the food was terrible and service almost as bad. The same thing the second visit dining room . I purchased a ring for my wife and ...
I recently sailed on the Regal Princess from February 12th-19th 2023 on a 7 day Eastern Caribbean cruise which stopped in Princess Cays, Bahamas, ST. Thomas, US Virgin Islands, and ST Kitts & Nevis. I have previously sailed with Princess before once and had a pleasant experience. I have also sailed on Celebrity and Royal Caribbean on about 6 cruises total for comparison purposes in this review as ...
This was our 7th Princess cruise, but our most disappointing.
We typically love Princess but this cruise was not the best. The cleaning protocols were not as good as prior cruises. Alfredo’s was terrible, all the pizzas were just cheese pizza on a cracker. Alfredo’s is my favorite place on the ships so this was incredibly disappointing. The margherita pizza did not have tomato or ...
From the moment I saw the website I knew something was up. It doesn't look like any other. Then I saw the app. I should have put my credit card away. The app is a disaster. The cruise was a disaster. Nothing worked. The Princess Promise means no promise kept.
Spa- 2 out of 3 saunas didn't work intermittently. The pool would work for a short time and quit. Not relaxing.
The food? Fail. ...