We have just completed the cruise and groove ( Elvis Tour) and was disappointed with it. We booked this cruise way back when it was first advertised. Our statement of account was issued on 19.8.17 from Helloworld Carindale. That is nearly ... Read More
We have just completed the cruise and groove ( Elvis Tour) and was disappointed with it. We booked this cruise way back when it was first advertised. Our statement of account was issued on 19.8.17 from Helloworld Carindale. That is nearly 15 months before the embarkation date. From meeting lots of people and talking, we found out that those lots of people all got upgraded. Especially the two ladies in cabin 3016, who got upgraded to an ocean view cabin. Why is it good enough for some to get upgraded, and not good enough for some others to not get upgraded. I would think that if you booked over 12 months ahead that those people would be the first to get chosen. Sadly and very unfortunately on our part we didn’t get upgraded. We think this is very unfair. Please tell me how the system works and which people you choose to upgrade first. The entertainment of the artists was fantastic.
I was disappointed with the organising of the venues. We had early dining and late show, and when you went to other venues you just could not get in due to the amount of people.The dining menu hardly changed and some people sent meals back as they weren’t cooked properly. If you happened to go for a late night feed, all there was to offer was hotdogs and pizzas.We have travelled other cruise lines and you can just about get anything to eat till early hours of the morning.The staff in the dining room were polite and very, very helpful, they were great. When it came to the activity programs delivered to your cabin each night,there should be more clear information.It showed a sushi class and my wife went and later next day she was charged something like $33, so for people with poor eyesight you couldn’t see the little $ sign. When complained about it my wife was told she should have booked, but we said where does it say to book. They could not answer that question. One last complaint, I did not like crew members coming around trying to sell you food or drink packages while you are having your meal, and also in foyers, it was annoying. I am sorry to say but I don’t think we will return to Royal Caribbean cruising in the future, unless better deals are made. Read Less