36 Royal Caribbean Radiance of the Seas Cruises for the Disabled Cruise Reviews

We’ve done many transatlantic and transpacific cruises, most of which offered many activities and good entertainment for the many sea days. Unfortunately, this 18-day transpacific cruise was sorely lacking in both entertainment and ... Read More
We’ve done many transatlantic and transpacific cruises, most of which offered many activities and good entertainment for the many sea days. Unfortunately, this 18-day transpacific cruise was sorely lacking in both entertainment and enrichments opportunities, and was a boring experience overall. This was made all the worse by inclement weather that forced us to spend a lot of time indoors. And the few entertainment events that were offered almost always conflicted with dining times. As for the ship itself, Radiance of the Seas is an older ship in great need of some basic refurbishment. The lounge chairs and theatre seating are badly worn (some with tears) and very uncomfortable. The deck floor of our balcony was all rust, and the balcony chairs extremely uncomfortable because of worn seat cushions. The ship’s cruise director was a complete amateur, curt and unfunny. He took great delight in telling us he was leaving on vacation after this cruise, and we were sorry he didn’t leave sooner. The two so-called “enrichment” speakers were equally amateurish and, no doubt, came at little cost to the cruise line. The good news: service overall and in all venues was excellent, and both the service and food in the MDR was very good. Unfortunately, the breakfast and lunch buffet were limited and mediocre at best, with many repeat offerings. Lastly, we were very disappointed at how slovenly many of the passengers were, and that the ship’s staff did not enforce their own dress codes. Men wore shorts and cutoff t-shirts at dinner in the main dining room even on evenings when “casual chic” was requested. When we complained, we were told that people interpret “casual” differently. We’ve had good experience with RCCL in general, but this sailing reflected a definite cut-back in overall quality and care. This sailing was not inexpensive, but definitely over-priced for what was provided and from a comfort standpoint, and will cause us to think twice about RCCL in the future. Read Less
Sail Date September 2019
I had done an Alaska cruise on this same ship a couple of years ago with friends, but this time it was with my mom and SO. TL/DR: * Suites are sweet and you should do it at least once in your life * Royal Caribbean is awesome ... Read More
I had done an Alaska cruise on this same ship a couple of years ago with friends, but this time it was with my mom and SO. TL/DR: * Suites are sweet and you should do it at least once in your life * Royal Caribbean is awesome onboard for special needs, like food allergies and limited mobility * Radiance class ships are the absolute perfect size * RCCL invests in great entertainment * RCCL staff are second-to-none * RCCL does need to invest in refinishing all surfaces, and maybe more durable materials * RCCL should do more communication with people with special needs before cruises * Cruise travel with a service dog is not easy * Vancouver port needs a lot more work to be customer-friendly * Don't count on the same level of onboard activities with the entertainment staff The deets: About my crew: me and my SO are active, 40-ish, and are Emerald Level (I've been on over 12 cruises). I have a capsacin food allergy, which is uncommon and comes up a lot as peppers are in like everything. My mom hadn't been on a cruise in 40 years and is limited mobility, using a walker and a large, 90-pound mobility service dog. She has a black pepper allergy, even harder to avoid. My mom lives in Seattle, and the journey starts there. We took the morning Amtrak Cascades up to Vancouver, which was a perfect start to the cruise. We got into Vancouver in plenty of time to take a cab to the cruise port and get on the ship for lunch. I'm used to walking/public transport to cruise terminals, so it was cool to see the cabs at Canada Place drop you off inside the parking garage (so no worry about weather) and right where the bag porters are. So when we entered Canada Place, we expected the check-in to be right there, and wheelchair valets for folks with disabilities (no such luck). Instead, we were directed to elevators. We probably walked 1/2 mile or more overall, between check-in, customs, and so on before we got to the ship. We even passed wheelchair valets waiting for a call, and no one in the process indicated how long of a walk it may be. With my mom obviously mobility limited, I was surprised at that. Luckily, after several breaks, she managed onto the ship. Once on the ship, she was quickly taken care of for an easy way to get to a sitting spot. This was my first suite (see details below). It is awesome to have a taste of the upper tier. Leaving all that relates to being in the suites in the cabin review below. We ate at the MDR every night. I like that the my time dining has been moved to the lower floor of the MDR so there are more seats and variety of seats. We were able to reserve the same table and same time for the whole cruise. My mom and I both have weird food allergies (above), so it's really important to have consistent dining staff. We did fill out the special needs form beforehand, but you really have to communicate food allergies to the head waiter and your specific wait staff the first meal. I prefer to bring a paper listing all of the foods/types that I can't eat so there's no confusion. Our wait staff were excellent, not only taking care of us for dinner, but passing along meal requests to Windjammer and other venues for breakfast and lunch and special meals. You can't be as spontaneous, since you have to order food the day before, but you have peace of mind. Being as it was early in the season, they had Atlantic salmon on the menu the first few nights, but then had Alaskan seafood near the end once we hit the Alaskan ports. The food was excellent as always, with a broad variety, inventive dishes, fresh, and delicious. The biggest bummer was that the MDR wasn't open for lunch during port days (so most all days). During the day, the stars were the ports. I've done the active shore excursions and the cultural ones, you really can't go wrong. But you have to always plan that your day will contain rain, and book accordingly. We didn't have that problem this particular cruise; all of our days were sunny or partly cloudy and mid 60s. But, if you happen to get back early on the boat or decide to stay on the boat, don't count on a wide variety of entertainment staff activities. Maybe some trivia, games here and there. But they really don't program much of anything, expecting everyone to be out on shore. Note: even though the Icy Strait Point port said we would be tendering, we did dock. Accessibility excursion notes: the Saxman Totem tour was awesome as they set up a smaller bus; you have to be able to board the bus, but it was nice to have the shorter steps and easy seating. The Icy Strait Point whale watching tour was very good on the boat, but because of low tides we had to go to the far end of the boardwalk to get aboard (usually it's on the dock right next to the ship); luckily, they have an electric cart for mobility access. The WP&YR railroad is also great for accessibility, short walk if you can make it; if not, they have a cart--they also have a dedicated handicapped car with a larger bathroom. The ship had just taken on a new dance crew, so we didn't have any production shows. The one night we were to have a production show (Piano Man), the seas were rough and some of the crew were seasick, much less the difficulty of dancing on a rockin' ship. The acts we had were awesome: comedy, magic, juggling, etc. There was always an option of movies day, afternoon, and evening both beside the pool and in the cinema. I was pleased by the variety of movies they showed, from Blue Hawaii to Bohemian Rhapsody to Carmen (the opera). Speaking on onboard activities, the Alaska cruises always have some kind of enrichment speaker. We had a retired mountie who was new,so I'm sure he'll get better as he goes. The couple doing the Alaska history talks were awesome and should be onboard most this season. Ship environment: Radiance OTS was last refurbished in 2016, but honestly, it doesn't look it. There's a lot of wear in the wood and fabrics that make it seem older. However, the ship mechanicals all worked the whole cruise. This ship is a perfect size to have a variety of activity centers, like the cinema, pub, and Starquest lounge, while not being too big for walking (especially if you can't walk far distances). We got to meet most everyone on the ship--you don't get far with a dog without people noticing. Ship accessibility: This was my first cruise where I worried about accessibility. We had a cabin just off the Centrum elevators, so my mom had only a short walk to get anywhere. The longest was a 75 ft. walk to the theater. It was easy to get in and out of and get an accessible seat in the MDR and theater, and you could get into every venue. Handicapped bathrooms were well-placed to the main venues. I could see, though, if there were more than 4-5 scooters or mobility devices onboard, the accessibility would get more frustrating. Where my mom had problems was getting over the thresholds of the exterior doors (i.e., walking to the deck 5 exterior deck). These thresholds need to be smoothed out to meet ADA requirements--she had to physically lift the walker to get over them. Service dog: RCCL did accommodate the service dog, but could have done better. We filled out all of the requisite paperwork, and the ship seemed ready for us. By booking RCCL shore excursions, they passed forward info about the service dog. However, the dog relief station could have been better. It was located right next to the smoking section, on the walk to the helipad. So mom had to endure smoke to take her dog out, and since it is not used to people being around when it uses the facilities, I had to literally stop people coming down from the helipad. The box is 4'x4', with a plywood lid that mom couldn't lift and needed my help when the staff put the lid back on. The box was filled with shavings litter, even though they offer sod on the accessibility form, but the shavings weren't replaced or refreshed the whole cruise. There was a little can beside the box to dispose of poop. We wish that RCCL had been in communication with us before the cruise about the litter box and its location (I had to hunt it down once on board because no one knew about it). If we had known they couldn't provide sod this journey, we could have trained the dog to use shavings. And if we had known the location of the box and the distance from our cabin, we could have trained the dog appropriately. Lastly, let's talk about why to choose RCCL. There's always people that like one cruise line over another for some reason, so here's my spiel for why this line. I've been on all the major lines but HAL. I love the people that cruise RCCL--not too party, not all old, great balance of ages, and not too many kids. And I love even more the staff of RCCL--I've run into staff that remember me 4 years later on a different ship, and there is a loyalty to the cruise line and the customers that I like to come back to every cruise. And you get a great value for your $$. Read Less
Sail Date May 2019
We arrived in Honolulu the evening before our cruise and had a hotel a short distance from the cruise port. From the time we check our bags with a porter, through security and check-in, we were on the ship in less than 30 minutes. We ... Read More
We arrived in Honolulu the evening before our cruise and had a hotel a short distance from the cruise port. From the time we check our bags with a porter, through security and check-in, we were on the ship in less than 30 minutes. We have been on the Radiance of the Seas several times before, but found the ship in need of a makeover. The ship looks "tired". Compared to newer, more modern ships, it's furnishings look old and need of replacement. Our balcony cabin (#9208) was clean, but it had torn drapes and sheer panels. The sofa was well worn. While out on the balcony, rust could be seen in several locations. We had My Time Dining in the Cascades Dining Room seven of our 12 nights and found the food to be good. Three nights we went to the Windjammer and enjoyed the buffet. Two of the nights, Prime Rib roast was served. Two nights, Chops was our choice. Chops has never disappointed. The Windjammer breakfast buffet was also good. We chose to only go to the Aurora Theatre twice. I found the entertainment there to be not that rewarding. Throughout the cruise, we enjoyed the various singers, instrumentals and and violinists in the Centrum and Colony Club. This cruise had many Diamond, Diamond + and Pinnacle C&A members. The Concierge Lounge was only for use by Suite guests and Pinnacle level. The Diamond Lounge on the Radiance is small and only holds about 25-30 people. They had to open up the Starquest Lounge next door to accommodate all of the Diamond and Diamond + folks. The nightly happy hour was always crowded. We would wait until after 5:30 (when early dining started) to go there. All crew members we encountered would greet you with a smile and a greeting. Our Cabin Attendant, Lega, would call us by name after meeting us on the first day. Read Less
Sail Date May 2019
The itinerary was great. I enjoyed Alaska, but I was disappointed in RCI. Yes Radiance is old and small but I expected that. I didn't expect a poorly trained crew. Outside of food service, I had to ask for assistance twice. I ... Read More
The itinerary was great. I enjoyed Alaska, but I was disappointed in RCI. Yes Radiance is old and small but I expected that. I didn't expect a poorly trained crew. Outside of food service, I had to ask for assistance twice. I found it difficult to make someone understand because they were too busy arguing with me. There only excuse was that it was a small ship. It was not the ship it was the attitude of the crew. Entertainment was disappointing as well. People walked out of CITY OF DREAMS. I went to sleep. The cruise director staff was hard to find. I have been on smaller ships with many more activities. The compass was poorly edited. It referred to the northern route so it wasn't fully updated. Hallways were blocked with steward carts all day long so it was difficult to navigate the small hallways. Shore excursions staff were poorly trained and rude. The guest services were rude. My roommate and I had seperate sea pass cards but they put everything on hers. I asked them to reverse some of them and put them on mine, they gladly did that but they went ahead and put them right back on hers instead of mine. They said they did not understand. I just gave up and reimbursed my cabin mate. I was disappointed. When I asked about the arrangements and reservation that I made on the RCI website prior to departure, guest service said they did not see them and told me to speak with my travel agent. I told them they were my travel agent and they told me if I paid for things ahead of time I needed to prove it. I understand the need for the that. I showed them my receipt and they then told me they didn't see it so it must be a banking error. I had to call my bank and have them fight with them. This was my vacation that I paid a lot of money for. Read Less
Sail Date June 2018
We chose this cruise because we have been on four previous RCI cruises- on Freedom and Oasis and had exceptional experiences every time. We knew we wanted to go to Alaska, so RCI seemed like the obvious choice. However, since the moment we ... Read More
We chose this cruise because we have been on four previous RCI cruises- on Freedom and Oasis and had exceptional experiences every time. We knew we wanted to go to Alaska, so RCI seemed like the obvious choice. However, since the moment we got on the boat, the vibe was just... different. Staff does NOT seem to enjoy their jobs. The ship is smaller and older, which we knew already, but the problem is that it gets treated like a second class ship. Dinner in the main dining room took 70 minutes to come out the first night. Understandable, so that wasn’t a big deal. But then the annoyances started adding up. Dishes in the Solarium piled up. Loud construction in the solarium on the first sea day- again, maybe unavoidable but still annoying. Food was nothing to write home about- far below quality we had had on Freedom and Oasis class. Service was hit or miss. When we mentioned some of these issues, they were very nice and attentive, but outside of that, many staff members were very standoffish and seemingly annoyed at serving food, drinks, and counters. There was also not much to do on the ship. It was definitely geared towards an older crowd and lacking in activities and amenities. It was very disappointing overall for the quality we had come to expect. If you want to go to Alaska I highly recommend the Northbound itinerary- it was GORGEOUS! But if you can find it on a different cruise line, that would be a better choice than sailing Radiance of the Seas. Read Less
Sail Date June 2018
The check-in went like clockwork in regards to Royal Caribbean. The security checks were a joke. No coordination, no regards to anyone. We were treated like slabs of meat on a conveyor belt. This was our second cruise on this ship. We ... Read More
The check-in went like clockwork in regards to Royal Caribbean. The security checks were a joke. No coordination, no regards to anyone. We were treated like slabs of meat on a conveyor belt. This was our second cruise on this ship. We did not notice so much on the first cruise but this time we noticed it was buy, buy, buy every day. Buy this, buy that, get this, get that, non stop. For us it just got tiring and annoying. There are very few places on the ship where it is relatively quiet. I'm not talking about the normal ship sounds but the people and the constant music. Didn't mind the music just the high volume. Way too loud for some of the venues. The cabin attendant was excellent, no faults there. DO NOT GET YOUR PERSONAL LAUNDRY DONE ON THE SHIP. It is extremely expensive, way more than it should be, $1.95 for 1 sock, not a pair but 1 sock. It would be best to pay the tips to each individual that you feel deserves it. A blanket gratuity, I feel is unfair. A tip should only be given for outstanding service, anything less, no tip. For the most part the crew were excellent, polite, courteous and usually with a smile on their faces. The ship also looked tired and worn, a good ship in need of some TLC. Read Less
Sail Date November 2017
Radiance of the Seas June 30-July 14, 2017 Built: 2001 Tons: 90090 Cabins: 1061 Last drydock May 2016 The Good Great Service overall. Specialty provided solace from the roar and crowd of the main dining. Best ... Read More
Radiance of the Seas June 30-July 14, 2017 Built: 2001 Tons: 90090 Cabins: 1061 Last drydock May 2016 The Good Great Service overall. Specialty provided solace from the roar and crowd of the main dining. Best Junior Suite ( JS) in the industry Best maintenance crew in the industry. Best bread in the industry (Giovanne’s had the best bread on the ship). Excellent cabin steward. Followed our printed list of preferences, the best we’ve had in the last several cruises and seemed to anticipate our needs. For example, once our kleenex got moved to our night table stand (where it usually goes when we’re sick), he added another box. Liked chairs outside deck 10 elevator. Mobility challenged passengers should pick deck 10, since not all floors have chairs near elevators. Deck 10 also has the card room just forward of the Centrum. Another great place for mobility challenged to rest. Room Service Calls Before they Deliver Security was out in the wind on one day, and after I complained, we later that day, we noticed they’d moved it inside. The Bad We paid 30% more for high summer in Alaska, and the cruise line filled the ship. I told the travel agent I expected it to be 30% better, but long lines and packed dining room doesn’t make it 30% better. On leg two, children ran unsupervised, and we caught one boy pushing all the buttons in the elevator. On formal night, dog dressed in a formal w/ a tiara sitting in a stroller. Why not let a dog be a canine? Seward Port - No covered gangplank between check-in area and ship. . Long open area from the building to the ship. Few wheelchairs available for mobility impaired. One man left in the rain sitting right in front of the gangplank, because they took a while finding crew to push him up the rampNeed a building right next to the ship. BTW, I’ve needed a wheelchair too, and I always tip! Room Service - $7.95 fee for all but continental. Another price grab, and while more food choices, they were NOT better than before. Steward carts blocking the hallways made it hard for mobility impaired. And they could have move them forward or backward 10 feet to a wider part of the hallway, but didn’t for most of the cruise. Noisy crowded dining room. Tables packed in like a jigsaw puzzle. Window seats had to wait for their table neighbors to leave before they could exit. On our second leg, we ended up eating in Specialty most nights, because of the crowded condition in the main dining room. Kept getting paperwork meant for another cabin (final bill found next door). Open bookings no longer offered. No passenger aft elevators. Aft cabin passengers must walk half the length of the ship to reach first elevator. And no sitting areas to rest in between. Missing second bag of laundry on first cruise. We got a bag meant for another cabin. Diamond Concierge put the Laundry Boss on the case and he found it later that evening. 48 hour shore excursion cancellation policy. Diamond Plus Laundry Bag only accepted on day 4 and back by late day 6. In time to pack for home. Heard people moving furniture above us at 4 am daily. Extra Tidbits: If you have mobility issues, don’t book near the stern. It’s a long walk with a limp. No more Specialty in location of Samba grill. Samba Grill was wonderful, but any Specialty in that part of the ship is now off our list. Only access to restroom was via the outside deck in the rain and cold wind. The waiter was kind enough to help me to the restroom in the rain with an umbrella. JS coffee pots didn’t fit provided coffee filters. Either let them overflow everywhere, or remove some of the grounds. We solved the problem by cutting a hole in the filter and dumping out some of the coffee. If you’re in a JS, pack some one-cup coffee filters, and you may get seconds. Housekeeping manager seemed to think we needed 2-cup filter packs, but I’m not sure 2-cup are available. Most hotels these days use two one-cup filters. Glad to see the Housekeeping Manager visit us in the Diamond Lounge asking for feedback. We told him about the carts blocking the hallway and asked them to move the carts a few feet down to the wider part of the hallway, and he promised to handle it. That evening after dinner, most of the carts had been moved, but not all. Small cruisecritic meet and greet. No welcome gifts. Our Diamond Concierge told me that once a passenger handles a flyer, they must be trashed for norovirus prevention. And I consider this a great idea! Post cruise evaluation asked if any crew had begged for a perfect score. DH’s scalp got itchy after using Royal Caribbean’s mystery shampoo. It was o.k. after using the bottle from our bathroom counter in the JS. Kenai Fjords Cruise with Lunch was misleading. We only saw Kenai Fjords National Park - Bear Glacier across the water. It really was a wildlife cruise in Resurrection Bay. White Pass Scenic Railroad Legacy Car - Clean Windows, Swivel Seats Kenai Fjords Cruise with Lunch was somewhat misleading. I thought we were going into the National Park, not TO the National park. They may have changed the title of this excursion to “ Seward Wildlife Cruise with Lunch and Airport Drop-off - SW10.” Ours was the return to ship option. But the description at RoyalCaribbean.com closely matched our excursion. The company that offered this ship actually has a 7-hour cruise that looks like it goes into the actual Fjords. At Mid-July, the boat was filled with screaming kids. The tables were bolted to the floor, and very close together. My husband tripped and fell, skinned his knee and had a three-inch diameter bruise on his chest. Most shore excursion companies take a report, but these people didn’t. We got more help from the other passengers than the excursion crew. Long walk to end of pier hard for mobility challenged. We asked for help getting off the ship, and they promised. But help never materialized. Did it make the Sale? Yes! We’d planned to make this our last Royal Caribbean cruise, but they’re still on our list. We didn’t buy a open/future booking, because one sales expert told us we couldn’t combine it w/ a current offer, and the other told us they didn’t sell the open/future bookings anymore. We’re not too happy with having to pay the full deposit on our next cruise tough. Read Less
Sail Date June 2017
I was looking for a Northbound Alaska cruise that had a great kids program. The cruise line has declined to the point that I would never pick it in the future. The meals were very average. They gave fancy name to food that you would ... Read More
I was looking for a Northbound Alaska cruise that had a great kids program. The cruise line has declined to the point that I would never pick it in the future. The meals were very average. They gave fancy name to food that you would have received at a Denny's. The kid program wasn't even close to the Disney program. The don't run the program all day so unless your need matches their set times forget it. They lumped our 12 year old in with the 12-17 group. He felt so intimidated that he didn't participate at all. They now charge for a lot of services that used to be free like Room Service and movies in the room. The entertainment was mediocre at best. I've seen better talent on America Got Talent. One night they showed a movie and didn't even bother to put on a show. The buffet was uninspiring. They had a lot of quantity but little quality. The few interfaces we had with the crew other then stewards and Servers were poor. It appeared that they could care less about solving any problems that arose. I have used Royal Caribbean for 5 prior cruises but never again. Read Less
Sail Date June 2017
9 night northbound from Vancouver, ship sailed 5/17/17. For 30 yrs we wanted to cruise to Alaska. Wife is in a power wheelchair, so we reserved an accessible Jr. Suite. The room has been great! I could cruise the world in this ... Read More
9 night northbound from Vancouver, ship sailed 5/17/17. For 30 yrs we wanted to cruise to Alaska. Wife is in a power wheelchair, so we reserved an accessible Jr. Suite. The room has been great! I could cruise the world in this stateroom. The cruise line has been very accommodating and attentive to my wife's special medical needs. We were able to go on 3 shore excursions and walk around several of the ports we called upon. The Radiance is an older ship. We sailed on her sister Brilliance back in February and enjoyed her as well. There are bigger and newer ships in the fleet, but the crew and many of the passengers we talked with enjoy this ship! The most often heard comment from both, is that this ship still has the personal service not available on the bigger vessels. There are a few children on board, but most passengers are in their 50s and older. We splurged and bought tickets to the Chefs Table for one night. We shared a private dining room with 4 other couples and had a spectacular time! after listening to the chef explain how he prepared every course, and the wine steward how each wine was selected (each course had its own special wine), I decided the price was too low. It was really spectacular! Thank you RC and Radiance for making our dream trip something we'll talk about for many years to come. Read Less
Sail Date May 2017
We were traveling with friends who were celebrating their 30th wedding anniversary. It was their first cruise. I kept having to tell them that "it usually isn't like this." Total chaos getting onto ship. Although I ... Read More
We were traveling with friends who were celebrating their 30th wedding anniversary. It was their first cruise. I kept having to tell them that "it usually isn't like this." Total chaos getting onto ship. Although I understand it was not the ship's fault that it took over 3 hours standing in the hot warehouse for 3+ hours with 2000+ people with no water or air, someone should have been able to communicate what the problem was. When asked what was going on the answer was "I don't know. I don't work for Royal Caribbean. I work for the Harbor." We were supposed to have traditional dining and knew we were assigned my time dining. Tried to correct it on the 4th floor during the afternoon of 5/6 (since we ate at chops the night before) and were told to come back at 5:30...only to find about 200 people in line trying to correct their dining also. People were taken by streams by dining people around the people standing in line and when we finally were given a "my time dining table," the table we were told to go to was full of people. Then we were told to stand by a column in the middle of the dining room. We finally sat down to a table a little after 7:00 p.m. We asked the head waiter to assign us to that table for the remaining of the cruise (with the exception of our specialty dining reservations). We were assured it was corrected but was told to double check..sure enough it wasn't done. We kept getting it double checked for 3 times...didn't receive a card of our table assignment until 5/13!! No one seems sorry that we were given the runaround. We were finally diamond members and were looking forward to our perks, but this was the worst experience we had ever had. I must say our servers were excellent at our table and this is NO reflection upon them. They were great!! Read Less
Sail Date May 2017
We've now traveled on 5 different cruise lines and thought Royal would be our home line, but they've disappointed us both our last 2 cruises. Start with the good. -Our room steward was great, they always work so hard. ... Read More
We've now traveled on 5 different cruise lines and thought Royal would be our home line, but they've disappointed us both our last 2 cruises. Start with the good. -Our room steward was great, they always work so hard. -Our waitstaff were very good. -Absolutely loved the ports in New Zealand! Every port in New Zealand had volunteers in port and around town helping to make sure you got where you wanted to go. Free shuttles into the towns, were great, way to make folks feel welcome New Zealand. I'd love to go back there! -Dunedin train trip was fantastic with beautiful scenery, great volunteers that go out of their way to make sure you enjoy your day. The lunch and wine were very nice!!! -In every port there were nice places to shop minus the multitude of junk shops and ship sponsored jewelry shops. And, really nice places for lunch or dessert! And talk about great fresh seafood, yum! - Best cruise directer ever! Bad, All are policy issue that I'm sure are management directed. 1.) Please stop pestering us at every single meal to buy water, buy the wine deal, the champagne meal, the drink deal, the specialty dinning, the chef deal, tour deal, sparking water, lunch deals, pictures, pictures, again with a lower priced meal deal, everyday it was something more. Very, very annoying!!! In every nook and cranny they came pestering you about more. 2.) Extremely harassing picture folks in your way through the halls, blocking the stairs, blocking the entrance to the dinning room to the point that I felt rude just trying to get from one place to another. They went so that they would take hold of your arm to stop you even after you said no thank you. Calling after you if you walk by, I mean yelling down the hall "hey you". 3.) More and more venues outside the dining room pestering you to buy their services to the point that I was uncomfortable walking by. 4.) The ship needed a good cleaning, it was very dusty in the public areas. The beautiful wall of windows outside the champagne bar were never wash through out the trip to the point that you could barely see out them. 5.) Our bathroom in our cabin was in need of minor repair, but it gave the feel of a 2 star motel, this could not be handled by the steward. 6.) This was the least entertaining of entertainment on any cruise. Several were very good, but centrium entertainment very very repetitive and extremely loud even on the upper levels you couldn't get away from it. I used to love Royal, but we'll go elsewhere even after diamond. Very sad. Read Less
Sail Date February 2017
Friends had previously sailed on this ship, and encouraged us and another couple to sail this trip. Bathroom was far too small. Shower cubical suitable size for children under 10 years of age, not adults, especially those of us with ... Read More
Friends had previously sailed on this ship, and encouraged us and another couple to sail this trip. Bathroom was far too small. Shower cubical suitable size for children under 10 years of age, not adults, especially those of us with medical conditions that restrict free movement.. Very difficult to control water temperature in shower. Cabin showed excessive wear and tear. Had extremely good service in the cascade dining room, our waiters were excellent. 8548 Thought the process to access a shore excursion, was very dissapointing. We had to gather in the theatre on deck 5. To do this, all passengers (fit and disabled had to enter the theatre on deck 5, and then struggle down to the stage to be given a numbered sticker to identify the excursion they were taking. They were then told to go to a nominated seat row to wait for departure. ( these seats were back up to the level near where passengers were entering the theatre. Why do you make elderly and disabled people struggle down to the stage, and then have to struggle back to the top rows of seats??? Heard a lot of criticism about this ordeal. We would be very hesitant to sail on this ship again. Also would hesitate to sail royal caribbean again. Read Less
Sail Date October 2016
I have been punnishing RCL for 12 years, since they completely ignored my complaints about my experience on the Majesty of the Seas in 2004. This itinerary and my new bride was the only reason I decided to try them again. I wasn't ... Read More
I have been punnishing RCL for 12 years, since they completely ignored my complaints about my experience on the Majesty of the Seas in 2004. This itinerary and my new bride was the only reason I decided to try them again. I wasn't expecting much since Radiance is an older boat without a recent refit. I must say we were pleasantly surprised with few exceptions. The positives: The Solarium is a quiet oasis and there were no kids to be found. Sometimes on Carnival, they "say" no kids, but they don't enforce it. The only bad thing was squatters who leave their stuff on chairs longer than the time limit. This is not enforced. They should build in timers to the chairs that you have to set when you get up. The spa: Great massage therapists for sure. Very professional and deceptively strong for their size. There's a steam room and they even have suites that are built for a couples experience. You can relax in the relaxation room, though they don't advertise you can go in there after you take a complimentary steam. The dining room: Typical cruise fare with love infused. We ate at the specialty restaurant, and aside from the portions and flare, the main dining room was just as good. They didn't have one lobster night at all though, that was missed on an 18-day voyage. Even formal night was nothing special and we had 3 of them. Cruise director staff: They really did involve the passengers, which was really appreciated. Though the karaoke machine was down for the first 5 days (I think maybe they just didn't want to use it?) it was very popular when they got it fixed. They put on a talent show of passengers, and they were all a LOT of fun. (I did Frank Sinatra). There was an Australian guy who did kind of a rap story poem that was like 5 minutes long and very fun. Photo package: We got the photo package and all the photographers were great. Just fabulous. Hard working and fun. I don't know if they really were happy to see us, but they acted like they were. Negatives: -Despite having requested no alcohol in our cabin, it took 4 days to get it removed. -Never got the extension cord or the distilled water for my CPAP machine, though I asked our cabin steward several times for it. Had to call him because we never saw this guy. That's one of our favorite things is feeling special because a good steward will make you feel special. -Abandon ship alarm went off (For real) which was a malfunction, and though we went to our muster stations and missed the Blackjack Tournament, nobody seemed to care or offer any compensation. When you make a major faux pas like that, you could at least give a complimentary buy-in. -Jerk tour operator in Moorea abused the reef sharks and Rays by throwing them on us and handling them roughly. We are animal lovers, but even people who didn't care about them agreed it was over the top. Handicapped feature of the door pops it all the way open and leaves it open for a long time. So if you're standing there naked, you'd better hope someone isn't walking down the hall. You can't disable this feature. We had a great time with our shipmates. It was a great cruise and RCL is our next cruise. They've won us back. Read Less
Sail Date September 2016
Our family (two adults, two teens) just completed a weeklong sail on the Radiance from Vancouver to Seward. Overall we loved the ship, the crew, and the itinerary. Nits were mostly minor. Dining room food was good, service was ... Read More
Our family (two adults, two teens) just completed a weeklong sail on the Radiance from Vancouver to Seward. Overall we loved the ship, the crew, and the itinerary. Nits were mostly minor. Dining room food was good, service was fantastic, and the on-board activities were plentiful for all of us. Jamie Fentiman, the cruise director, should probably host a late night talk show, he made a lot of the parties and shows extremely memorable. Our room was fine though if I were to do this trip again I'd book an inside room to save money as we were rarely in our room. The kids spent a lot of time at teen activities and the rock wall and were never bored. Here are a few tips / notes for future cruisers: - There were formal nights on night two (at sea) and night 6 (Skagway), all other nights were listed as "casual," Jeans were perfectly acceptable. - Best viewing for Hubbard is the helicopter pad at the front of Deck 5. - The Solarium pool area was open to everyone (including kids) the entire cruise - quick dining options are limited to the Dog House, which serves pretty awful hot dogs without yellow or brown mustard options (just dijon) and the Solarium counter service restaurant which has a mix of sandwiches and salads during the day, and pizzas (including a make-your-own-pizza bar after 9 or so PM. RCL would be better served converting one or two of the mostly empty specialty restaurants (Izumi?) to provide another counter-service option. - We did not do a soda option, lemonade, water and tea are always available in the Solarium, and are also available at meals at Windjammer. - Windjammer can get crazy during breakfast and lunch but we always found a seat. We had dinner there once and really enjoyed it. - Activity highlights were Love and Marriage game show, the Juggler, trivia, karaoke, and the tribute to piano players. Don't miss the 70's party in the Centrum. - We attended a talk about Juneau's history led by the on-board historian, it was interesting but the speaker was kind of dull. - We did RCL excursions in Icy Straight (Whale Watching) and Skagway (White Pass and Yukon RR) and did our own trip to Mendenhall Glacier using one of the shuttle buses available for $30 a person at the pier. At Ketchikan we booked a bus tour on the pier. We had no complaints about any of the activities once you get past the tourist hell just off the ship. Getting on and off the ship was very fast except in Ketchikan where we had a long wait to board due to the early departure time. Read Less
Sail Date August 2016
This was our first cruise and we specifically chose Alaska so the ship was what just happened to be going on the days that worked. The wait staff was very friendly and helpful. The problems we encountered are out of their control. Not ... Read More
This was our first cruise and we specifically chose Alaska so the ship was what just happened to be going on the days that worked. The wait staff was very friendly and helpful. The problems we encountered are out of their control. Not enough tables in the Windjammer during breakfast and lunch which would be alleviated with longer breakfast and lunch times in the Cascade dining room. This could also be helped by replacing many of the large tables for smaller ones to because often there were two people at a table for 6. We had an inside cabin which was very spacious and comfortable. The bed was great and the room was quiet. No problem storing our clothes and luggage for 10 days for 2 people. Maintenance could be improved. During the 7 night cruise our toilet quit working and we had no hot water in the shower one day and the previous day our room fridge quit working. These problems were fixed quickly when reported. Most of our excursions we purchased through the ship which saved us when our Skagway train ran late. Had we been on our own they would have sailed without us. We had late dining (not our choice, we booked 10 days before) and found we missed a lot of the evening activities because of it. Disembarkation was very smooth and well organized. If you can, spend a few bucks and book your transfers through RC and your luggage will be sent to a special part in the airport or hotel right from when you put it out the night before, relieving you of it for a day of site seeing. We didn't know this and booked an outside bus. I would have enjoyed more cultural talks. The shows were varied and enjoyable. There were plenty of activities for people who like crowds and noise, which I don't. We really enjoyed the Icy Straits tram ride. It was a lovely ride through the forest with 2 locals telling us about all the plants and what they use them for. They stopped so we could pick some berries and spent a little time on the beach at the end. We learned some history of the community there. It was a refreshing respite from crowds and noise. The lumberjack show in Ketchikan is quite cheesy but hilarious and worth the time spent for some good laughs. We did our whale watching in Juneau through Harv and Marvs. I can't recommend them highly enough! Juneau was a long day so we were able to take a bus up to Mendenhall Glacier on our own, spend as much time as we wanted and make it back to the ship. We bought the tickets right outside of the Twisted Fish (great lunch) for $30 each round trip which included the visitor center. We didn't go into it because we were exhausted and cold. For people who love shopping, make sure to go to the shopping talk for free coupons and advice. Then hit the local owned shops too. We took an Alaska Airline flight into Vancouver from Seattle before the cruise. It runs before 8am for $125 a person and leaves you plenty of time to get to port. We found the embarkation process a little confusing but only because this was our first cruise. The terminal was clean and felt very safe. There was always someone pointing the way to the next step. It was made a little easier because we paid for an airport transfer so we were relieved of our luggage until it showed up in our stateroom. Our original plan was to take the train to the port but my disabled husband was exhausted so it was well worth the extra expense to use the transfer. They were right outside of luggage collection. It was $37 a person. Train would have been $9 but we would have had luggage to deal with. Taxi would have been about $35. Our luggage was outside of our stateroom by 7pm. For non-rev people, don't plan on standby out of ANC easily unless you can use Alaska Air. We purchased ZED from them and got out after spending the whole day trying to leave on Delta willing to zig zag the country to get home. Had we done that from the beginning, we wouldn't have had a 32 hour day. We met a family of 4 that had been trying to get out on standby for a week. Read Less
Sail Date July 2016
This was a cruise we picked for our 30th anniversary. My wife wanted to see a volcano, I wanted to experience a longer cruise and we both wanted to see Hawaii. It was a perfect cruise for us! For background, we are fairly recent ... Read More
This was a cruise we picked for our 30th anniversary. My wife wanted to see a volcano, I wanted to experience a longer cruise and we both wanted to see Hawaii. It was a perfect cruise for us! For background, we are fairly recent cruisers with our first cruise being on the Monarch for our 25th anniversary. This Hawaiian cruise was our 8th cruise, all being with RCI except one with Disney. For this cruise, we spent 4 nights at a resort on Oahu and took a cab to the port. Embarkation was fairly easy but the wait was longer than on our previous cruises, but not an unrealistic one. It was a little hap-hazard in how the lines would snake but the staff was friendly and everyone was in a pre-cruise euphoria. I’ll say that the cruise terminal was large, not that modern and no-thrills. Once on board, we went to our cabin and dropped off our luggage. We had cabin # 7658 which was a balcony cabin located in the aft quarter on the starboard side. The first thing that hit us was a sewage smell in the hallway to our room, which put us in a foul mood (we experienced this on Enchantment before as well). Once inside, the cabin didn’t feel as large as what we had on Freedom or Oasis but was probably larger than Enchantment. The balcony was funny. It was a double-deep balcony, being about 6’ deep. However, only about 3’ of it had a divider between our neighbors’ balconies, so any of our cruise mates could easily peak into our room. That we didn’t like at all. Also, this was an older ship and our balcony had parts of rusted metal visible and beat-up flooring. Our cabin did have lots of storage, which was a pleasant surprise. We found the bed to be very hard, the pillows flat and the refrigerator didn’t seem to work. The room was clean though and didn’t have that bad smell that was in the hallway. After that we went to the Windjammer and were underwhelmed there. I think there was only one protein offered at the buffet, except for their always available hamburger and hotdogs. Selection was minimal we thought. Our impressions grew more positive after each day. The first 5 days of the cruise were port days and we had an excursion lined up on each of them. We had incredible times! On the ship, we had a great time with our table mates at the main dining room for suppers. The staff on the ship was great, and while the ship was showing its age, many of the public spaces had a very comfortable, warm feeling to them. Of the RCI ships we’ve been on, we like the Schooner Bar on Radiance the best. Also, the Colony Club was very nice and the Solarium and spa areas were top notch. Each day on the ship made it feel more like home to us. We knew that this would be an older-person's cruise, and it was. There were many in the 50 to 70 year-old category but a fair amount of 30 to 50 year olds. The kids club had only 20 kids registered. This ship wasn't a golden girls cruise though and adults were older but active in general. Still, there were more than a few people snoring away at the seats in the Centrum or the Schooner Bar during the afternoon. This cruise had 100 or so members of a square dancing club and also maybe 200 hearing impaired cruisers on a group cruise. The ship did well to accommodate them by giving the square dancers places to practice and by having closed captioning and general assistance to those in the hearing impaired group. Most of the shows and events had an ASL interpreter and there were event a few ASL classes offered. I don't think the staff was coached on ASL as I didn't see any of then sign even a basic "thank you". That would have been a welcoming touch to all those on board who were hearing impaired. While the strength of this ship for us were the staff, overall ship cleanliness and the ambiance of many of the public spaces, the negatives for us were the generally low food quality, the mediocre entertainment and the slightly beaten-up condition of the ship in various spots. On cruises, we typically have dinner at the MDR and have most other meals at the buffet and this cruise was no different. What made our dinners at the Cascades dining room great was our tables mates, who we loved talking to (all are very experienced cruisers with a couple being on a back-to-back-to-back-to-back-to-back Radiance adventure). MDR food was fine, nothing top shelf but no duds either. The service was very good and the venue was beautiful. We had breakfast once at Cascades but the eggs were powdered and the toast was actually very crusty, like it was sitting out for more than a few days. We left and went up to Windjammer. We only did one specialty dining and that was at the Samba Grill, which we have never experienced before. The food was very good but we wouldn’t call it a top shelf experience. The location is funny and the tables were very close together. Service was efficient but seemed a little scripted and impersonal. At Windjammer, the selection did develop over time. There were always Indian food and British food it seemed and I was very happy the day that BBQ chicken was offered. We really enjoyed the Park Café at the solarium as it offered a good assortment of sandwiches and treats in a very relaxing environment. Entertainment is a hard thing to review because it is very subjective. I am not enthralled by song and dance shows and a majority of the evening events were just that. I saw 2 comedy shows and one was quite good but another fell very, very flat (at this show, the audience actually heckled the comedian, something I have never seen on a ship before). We like relaxing at poolside but on Radiance the poolside movie screen wasn’t working right (to compensate, they offered free in-room movies). Other entertainment was the Quest and the Love and Marriage show, both of which were great as always. Of course, there were various trivia contests on the ship and there were a few enrichment talks that reviewed Hawaiian history. The Centrum is often the hub for activities like cake decorating, musical performances, lectures, dance events and so on. However, there is limited viewing space on the floor or on the decks above. Still, the staff does a great job utilizing this space and there is enhanced sound and lights that really help add excitement. For us, we loved the first 5 port days as our “let’s explore Hawaii” time. The remaining sea days were our time to relax. It was a perfect vacation for us. Yes, we felt the age of the ship at times and, compared to Freedom or Oasis, the entertainment was very junior varsity, but as I mentioned the staff was super and many parts of the ship had a level of comfort that just can’t be easily explained. I won't review all the excursions we did but only one would I call "average" and the rest were above average. This was a our first trip to Hawaii and the weather was perfect, so it isn't hard for us have fond memories of our trips. I will give one shout out to the Body Glove catamaran excursion we did. The staff was great, they had prescription snorkel goggles on hand and we saw dolphins, whales, sea turtles and more. Would we go again? That is a tough question. For the right price we would. We won't be able to afford another Hawaii trip and Alaska trips are even more, so I don't think we'll be on Radiance again. Still, we would love to go back on this thoroughly relaxing ship some day. Read Less
Sail Date April 2016
We have sailed with Royal Caribbean 4 times before but were disappointed this time. The Radiance of the Seas was to have some minor changes before we got on but they were cancelled, until March and were done with passengers on the ship. ... Read More
We have sailed with Royal Caribbean 4 times before but were disappointed this time. The Radiance of the Seas was to have some minor changes before we got on but they were cancelled, until March and were done with passengers on the ship. Noise, smells of expoxy, glues and metal being cut were a daily thing for approximately a week. They took out passenger seating by Lattitudes cafe to move their Next Cruise office there. Now when you buy coffee, hot chocolate and get a snack you have to navigate to another deck or back to your cabin, customers in mind I think not. There are a lot of minor repairs that should be made that are not. We were in cabin 7110 an accessible cabin. Cabin and room steward great, but when you pushed button to open door you had to count to 5 and when you closed it you had to pull it to make it latch. The door would not open one night so the room steward put in a call and by struggling we got in. It took 2 more calls and a visit to customer relations to get it fixed. The above mentioned was the fix...count to 5 and once the door closes push or pull to secure your room. Were also replacing carpet in public areas and working and painting in the solarium pool. Internet costs are extravagant. Sell, sell, sell is their motto now from pictures to specialty restaurants. We could not go to the Windjammer without being asked to buy something. For 33 days this became very aggrivating and not only to us. Gratuities . We paid before we got on the cruise but were reminded verbally and with a letter that they worked very hard so maybe we could give them extra. Our waiter Ericson was excellent. He took care of all my fussy requests with a big smile. The assistant waiter Marshall was also excellent and we were able to have some laughs with him. Entertainment was ok, some acts better than others, but you can pick and choose. Steve the cruise director was very involved and participated in a lot of activities..Thriller dance and a rock on show were very good. He also had Captain Trym do cake decorating with baking staff. This was great to watch the captain has quite a sense of humour. Sea days were too many for us but after our travel of 24 hours we decided to go around Australia Tours were expensive, yes but we saw kangaroos and koalas in the wild and my husband fed some and I got to hold a baby joey. A couple of tours were disappointing We thought we were going to a rain forest to walk around but all we did was drive through it and stopped in Karunda for an hour of shopping. Another one we were driven up the mountain so we could order so ething to eat and drink in a half hour. It took 25 minutes to get 2 cups of tea and carrot cake so we had 5 minutes to consume it. There is not a lot for kids to do on this ship and not a lot of kids We did meet some very nice people from Australia. Ship is going in shortly for refurbisment so hopefully they will not be doing construction with passengers on board. I did not have to cook or clean for 33 days and was entertained if I wanted, a big plus in my books Read Less
Sail Date February 2016
We left Sydney February 18 and returned February 25, 2016. This is my 3rd cruise but 1st on Royal Caribbean. We booked Delta from MYR to SYD, NEVER again as they delayed, rebooked, stranded, and the list goes on. BUT, once we got to the ... Read More
We left Sydney February 18 and returned February 25, 2016. This is my 3rd cruise but 1st on Royal Caribbean. We booked Delta from MYR to SYD, NEVER again as they delayed, rebooked, stranded, and the list goes on. BUT, once we got to the ship, the cruise was magical. So if you fly, take Quantas or Virgin Australia as these are the dominant carriers there. My daughter turned 16 and we went to celebrate her birthday. I figured in the next years to come I may not have her time as she will be working, dating, etc, so now was my chance and it was a good choice. We were on the 9th level in the middle with a balcony overlooking the waters. Most excellent! The crew was phenominal as we were greeted by the ship director when entering, and waving to the staff when exiting. Let me mention the staff that scored a 10+...Alfred-commander, Mario-bar server, Inezbio (I apologize I misspelled your name)-room housekeeper, Hubart-waiter, Steve-cruise activity person and our favorite, Dante-our server on deck 4 early dining. The ship was clean and easy to find where your going with well placed signs and helpful staff. We enjoyed room service, always on time, and tea on our balcony every morning, very relaxing. The planner paper was circled with events we wanted to attend daily from movies, bingo, pool, music, shows, comedy show, a tango spotlight dance (most excellent), jewelry shows and give aways, retail sales, makeup discounts and fun learning stuff. Every morning was a tv morning show with Steve who is a hoot. He made everything fun. The service in the dining room is beyond compare. I felt like we were in a ritzy mansion with servers who became like family because of their professional but friendly personalities. When the cooks and wait staff went up on the stairs and sang to us, we gave the heart sign to Dante and Hubart and they saw us in the back and signed it back to us, how awesome! Dante made a rose and candle out of a cloth napkin and gave it to my daughter for her birthday while the staff sang, it touched her heart. The food was plenty and much to choose from. It was well displayed and yummy. We never had to wait to eat like prior cruises. The room was always clean, even our shoes were lined up when we returned, and the towel animals very enjoyable. The excursions were good too. In Sydney we toured the city, the bus driver, Jack was very informative and fun. He went out of his way to accommodate us. We saw the Opera House, Mrs Mckrackens chair, the town at the Rocks and more. In Melbourne, we went on the Puffer Billy. In New Castle there is a coach trip to see the sights. All good and not confusing. This was an older adult cruise with very few children and even less teenagers if any. I spoke to several disabled people on board who was happy with the accommodations provided for them as well. The prepared the night before we left so we could get up, shower and go without looking for everything at the last minute, its all about planning so you get every minute of your trip organized and get the most in that you want without disruption. I wished we had more time and we would have went to New Zealand too, but had to return because of school. This was a fabulous ship, staff, and we would do it again! Read Less
Sail Date February 2016
we did the 10 days from vancouver to Hawaii this fall. loved the 6 sea days. the staff on this ship are so attentive and personable. lots of fun activities. Steve the CD and Jeremy the AD were both a blast and planned a great trip for us. ... Read More
we did the 10 days from vancouver to Hawaii this fall. loved the 6 sea days. the staff on this ship are so attentive and personable. lots of fun activities. Steve the CD and Jeremy the AD were both a blast and planned a great trip for us. food was exceptional and the nightly shows were a good mix to make everyone happy. our favorite part was the sea days. just miles of blue water, sitting on deck, napping. forced relaxation. would definitely do this trip again. we are a lesbian couple and were concerned about how we would be treated, especially when i dressed in a tux for formal night. at all times we were treated with the best service and respect. highly recommend this cruise line for gay and lesbian travelers. Read Less
Sail Date September 2015
So I am all for one giving reviews and giving praise when it's due and when it's not. So here it goes. Boarding the ship was quick for me, I have MS, so I was in the disabled line, otherwise the line was long and we got there ... Read More
So I am all for one giving reviews and giving praise when it's due and when it's not. So here it goes. Boarding the ship was quick for me, I have MS, so I was in the disabled line, otherwise the line was long and we got there about 11:30 am. After we were checked in we roamed around the ship, we didn't go eat because we reserved Chop's for the 1st night (PS. it's 1/2 off a person for the 1st night). You can book online and they'll adjust it, but it goes to onboard credit. Chop's was "OK", we went a few years back on the Navigator and what a big difference, my husband is a big eater and we were not impressed this time and our waiter barely paid attention to us for how we liked our food, refills, etc. Murder Mystery dinner sold out! We didn't do, however friends we met went and said it dragged on for 4.5 hours and it wasted their time (just what I heard from 2 different people) so I am glad I didn't spend the $$. Outside movie screen was a waste...cruised sept. 4th (while school was in) had a few kids on the ship yet played Bears and Pitch perfect 2 Outside. An adult movie should have been played I thought. Ship was dated, for them just redoing it, my fridge was broke and so when I told my stateroom attendant he got me a medical fridge in the middle of my room and took the only extra outlet in my vanity because the out dated fire alarm was plugged into our other outlet! I went to customer service and they gave me a power strip and wanted to charge me 24.99 deposit, yeah they didn't fly well with me! Room did have a musty smell thankfully after reading reviews I brought an air freshener spray. Good call! We had room 7114 which was an accessible room, very noisy some nights and no one could explain why, we called customer service at 2:30am when we heard banging and sent security up..never found out what it was. Great location though mid ship but was horrible view!! BEWARE deck 7 has the lifeboats underneath so our balcony view was blocked by a metal lip below us and you cannot look down at ocean. We did opt for the unlimited photo package I took advantage of and got some really nice pictures of my hubby & I. I was so disappointed because they did not have anyone at disembarkation at Icy Strait or Jeanu, they were upstairs by the buffet I heard...uhh why, when we are getting off the ship? I rarely saw a photographer on the ship taking pictures except when the backgrounds were set up. Dining room- Well lets just say we went once and done!! Our table was jammed in the way back, in a corner about 3-4 feet away from bus station with dirty dishes, how dare they even put tables there! We never went back! Table 481 Spa- Where to start..1st massage ever for me. My hubby and I got a good deal through and auction the 1st night for 80 each (reg. 149). We got the hot stone massage. People in spa very pleasant. We were in a couples room, long story short our eyes were always closed, yet blinds were pulled open, we had to cover ourselves with sheets to get dressed and people laughing in front of us on a balcony! Spa manager said she "thinks" it's a one way glass, but we never found out for sure. I was mortified! Izumi- Yummy!! Al a carte but I loved the California roll with Alaska crab in it. Volcanic rock was fun to cook on, but not a lot of food I didn't think. But it was yummy! Ports- Overall we loved them! Ziplining in Icy Strait a must, so much scarier then it is, I'll admit I was nervous and seeing it in person is even worse, but I'd go again in a minute! Jeaneu- We did the picture sightseeing with whale watching. It was nice, but keep in mind it's a photo op excursion. Ketchikan - Lumberjack show. It was cute and gave us enough time to shop, in my overall opinion that's the best place to shop. We also ate lunch at Annabelle's and got the Snow Crab Legs (3lbs was about 90.00 on special). Shows on the ship were ok. Piano Man was good if you like people signing Elton John or Billy Joel. The City of Dreams (I think thats the name) I walked out on they actually had to explain what it was about before the show for people to understand the concept) and we were still confused. The Illusionist was great! Days at see were fun, but we made some great friends to enjoy them with. The Quest is a great game show for adults (we won 2nd place). Bingo was NOT fun at all, I wanted to fall asleep with the caller guy and self leveling pool tables pretty neat. Overall, the cruise was BEAUTIFUL and people very nice, staff and guests. I would do it again in a heartbeat, but I am ify about the ship. Read Less
Sail Date September 2015
My husband & myself took my brother on his first cruise...he has an intellectual disability & was very excited. We had no trouble at all boarding & were on the ship within 10 minutes of arriving at the OPT! I suppose being ... Read More
My husband & myself took my brother on his first cruise...he has an intellectual disability & was very excited. We had no trouble at all boarding & were on the ship within 10 minutes of arriving at the OPT! I suppose being Gold C & A helped, we were ushered straight to the front of the queue for check-in! We had plenty of time to wander around the ship & familiarise ourselves with all the beautiful areas inside. The Radiance is beautifully fitted out & impressed us all. Our cabin wasn't available till 1pm, so we wandered on up to the Windjammer buffet. The food was fresh & plentiful & we enjoyed a relaxing lunch & afternoon overlooking Sydney harbour....spectacular. There was a delay when we sailed....a medical emergency evacuation & the Captain kept us fully informed about what was happening. The sailaway party was great & we headed out with the most magnificent sunset! Our cabin, with a balcony on Deck 9 was great, but a bit tight for 3 of us, using the sofa bed option. If we did it again the Pullman bed stored in the ceiling would be a better option. The cabin was well fitted out, with plenty of storage areas. Under the bed was a great place for our empty suitcases! Our cabin steward, Mohamad, was a delight. He looked after us brilliantly & was very caring & aware of my brother's disability. The level of cleanliness & personal hygiene is very high, encouraged by all crew with hand sanitisers at all food stations, at every entry to the theatre & in all public toilets onboard.. There were no outbreaks of novo virus or flu etc during our cruise either, so most must have been following crew instructions. A couple of past reviewers commented on the large numbers of people with disabilities onboard & the increased threat of disease being spread....we certainly had a great time, saw many others that were elderly or with disabilities & they all had a ball too. As stated earlier there was no outbreak of disease onboard, so not sure what was meant by these comments. The shows were great. The Fab 4 did a great job & we all enjoyed their show. The Buenos Aires Tango show was also fantastic & a credit to the Radiance's singers & dancers. The trivia competitions were great fun & we attended most of them. Our favourite pastime was the mini golf. The boys spent many an hour up there, having a lot of fun. Disembarking was quick & easy, no complications & we were off the ship again wtihin 5 minutes! Luggage was waiting for us...no hassles at all! I am booked on the Radiance again in Nov 2014 & can't wait. She is a beautiful ship & I cannot recommend her & RCI any higher!   Read Less
Sail Date November 2013
This was my mothers third cruise and our first. Grandmother with daughter and niece. Grandmother (83) with limited mobility meant that we rented a handicapped suite. The room was perfect. The bathroom in need of repair. The Stateroom ... Read More
This was my mothers third cruise and our first. Grandmother with daughter and niece. Grandmother (83) with limited mobility meant that we rented a handicapped suite. The room was perfect. The bathroom in need of repair. The Stateroom attendant Fernando Luna was the BEST. He was always available and always aware of my mother's limitations. The windjammer offered more options than the dinning room. The lack of respect for the dress code was shocking. When my mother cruised on The Cunard SS France the dress code was formal every night. In 2000 on the Millennium it was shirt and tie for the men . Dresses for the women. Eating in the Windjammer I expected to see shorts and T-shirts. Making an effort to go to the dining room and seeing people in Jeans and T-shirts was not what we expected. But the daily newsletter stated Suggested wardrobe. The Maitre D' did not dare send anyone back to their rooms to dress for dinner. We never had problems finding something good to eat. The Tea Time in the Windjammer was a big plus and obviously not common knowledge. My mother had her hair done in the spa salon and although it was double the price she pays on land she was very well taken care of and she looked Marvellous. The Park Cafe in the Solarium was the best place to sit and enjoy a snack with a view. The staff at Park Cafe are most polite and deserve to be recognized. Don and Jessie Boy in the Cascades dining room are also top notch. With unlimited water, ice tea and lemonade as well as Tea and Coffee we found no need to purchase a drink package. The availability of fresh towels from 7a.m. until 10 a.m. meant that I took a towel at night to use in the hot tub at 6 a.m. as none would be available for those of us that are early risers. I really liked the fact that the Solarium is open 24 hours. I think that they could kill the endless loop bird soundtrack. I would not hesitate to travel with this cruise company and crew again. Read Less
Sail Date July 2013
We took the train from July 13th thru the 19th. Our Tour Director, Kate, was amazing and so was our Coach driver, Elizabeth. There is a lot to see and learn on the train. The food is excellent and slightly higher than expected, but learned ... Read More
We took the train from July 13th thru the 19th. Our Tour Director, Kate, was amazing and so was our Coach driver, Elizabeth. There is a lot to see and learn on the train. The food is excellent and slightly higher than expected, but learned quickly, that is the way it is in Alaska. Each Lodge or Hotel we spent the night in were excellent. I will give one piece of advice, pack all you need for the train in one suitcase per person and keep it that way. I started putting things in my husband's that were mine, and vise versa, then next night had to search, so learned not to do that. My husband is handicapped, uses forearm crutches and a scooter, each stop was completely accommodating. We were traveling with two of my husband's cousins, so we did have lots of fun. I will suggest one thing, if you want to do a Flight seeing tour of Mt. McKinley, wait until you are at Talkeetna and choose Talkeetna Air Taxi. We had a flight scheduled for 8:00am pick-up on the second day in Talkeetna. Our Tour Director called them and due to weather changes on the day we scheduled, they were able to take us at 6:00 the day we arrived. We had an excellent young man for a Pilot, a husband, wife, two daughters and a Grandfather, me, our cousin and a young couple. We went over Mt. McKinley, got beautiful pictures, even wearing our oxygen masks, since we went up to 20,000 ft. Landed on a glacier, after our Pilot explained "If I say load up, do it safely, but quickly". It started to cloud in after a little over 10 minutes, loaded up and took off. When the young couple got in I noticed she was crying, I asked her if she was ok, and she held out her left hand and said "I just got engaged". So we had excitement on the glacier! Since we were not on the glacier very long, our pilot felt her short changed us. Another pilot talked to him and suggested landing where he was on the Ruth Glacier. So, we got to land on another glacier, next to a Sheldon flight seeing little plane, it was really little. Later in the Lounge we were talking to everyone who we knew booked flights with KS and Sheldon and all said they were cancelled. I mentioned that there was a Sheldon plane on the Glacier and the couple was surprised. We had a terrific flight tour, great pictures of Mt. McKinley, don't know why the others cancelled, but glad we went with TAT, excellent company, friendly and very professional. Believe me, I do not do little planes, was not thrilled with the idea of oxygen masks and going over the highest mountain, but I was completely at ease and SO glad I went. The Radiance of the Seas was excellent, the food and all the service was terrific! Entertainment on was not as good as the other cruise, I would call it good, but not fantastic, except for the Texas Tenors, they were excellent. The ports were interesting and lots to see. Every one should see Alaska, such beauty and natural wonders everywhere. We booked our next cruise for March 1, 2015 on the new ship Quantum. Read Less
Sail Date July 2013
Cabin 3084 ocean view . Save you money ! The mattress was heavenly. The room was large and very sufficient. I am claustrophobic and I was worried until I walked in . Perfect location ! performers - I actually looked forward to each ... Read More
Cabin 3084 ocean view . Save you money ! The mattress was heavenly. The room was large and very sufficient. I am claustrophobic and I was worried until I walked in . Perfect location ! performers - I actually looked forward to each evening and grew attached to the excellent performances and also the different acts they brought in. I loved loved the singers. Food was excellent . My husband actually preferred the buffets but on the formal evening please do not put extra time and money and worry into the evenng. Yes there was dressed up passengers but the majority wore jeans and shirts and we felt perfectly comfortable and thought the formal evenings are needless. Solarium was our favorite hangout , find the secret hallway to the steam room and sauna. I had it by myself every time. The gym was awesome and the workout classes even though I did not participate The trainers were very warm and educationist the passengers. I think the best part of this was the wait staff. They never approached for photos or drinks, they waited for proper signaling from you to approach you . Very nice. Al Read Less
Sail Date September 2012
This was a very nice vacation and our second time on the Radiance in Alaska. We booked back to back cruises as I find 7 days is just now enough. Although this one seemed a little long because we all caught colds probably from a sick person ... Read More
This was a very nice vacation and our second time on the Radiance in Alaska. We booked back to back cruises as I find 7 days is just now enough. Although this one seemed a little long because we all caught colds probably from a sick person on the flight to Vancouver. I find the Radiance to be the perfect size ship for me. It has plenty of activities, and entertainment on board to keep all ages occupied when not in port. Of course the shows were repeated from the first week to the second but there was plenty music and dancing venues. The first week we had traditional dinning at 6:00 which we very much enjoyed. We were seated to a table for 10 and out dinning companions were friendly and we had some lively conversations. The wait staff was very friendly and did an excellent job. The food and selection was good to great and only one night I didn't see anything interesting. They have an always available menu of 4 more selections where I opted the NY strip steak. It was a little overcooked but not bad. The waiter would have gladly brought me another one if I wanted. On the night we had lobster, everyone at our table opted for it. When we had finished out lobster the waiter came with another plate of lobster tails and started passing then out to anyone who wanted seconds. Yea didn't even have to ask. One night several people at our table asked for 2 deserts plus ice cream. The waiter just laughed and complimented my DGS on his apatite. After that if DGS on ordered one desert the waiter gave him double portions.The second week we did My Time Dinning. We reserved for 7:00 every evening. We found some short waits to be seated and the meals to be rushed, to get you out to make room for those waiting. The wait staff was again friendly and did an excellent job but the experience just wasn't as enjoyable as before. We were always seated by ourselves and would have perfured some companions. We did some of the specialty dinning the second week. Chops was by far the best and well worth the money and we will do again. Sambas was good an the experience was nice but I think once is enough. We also did Giovani's for lunch the food was good but not great. If you are thinking about booking a dinning package ahead of time - don't. They had better priced dinning packages onboard and the restaurants were only about half full, so you could get in when ever you wanted. The only negative about the cruise was that some of the excursions were cancelled due to weather or not enough people books. It would have been really helpful if the excursions desk had let us know in time to book something else. If really upset my daughter when she put on her wetsuit she had brought from Hawaii so she could co kayaking and was told on the pier a 1:00 that it was cancelled. All in All it was a great cruise but still could have been better. Read Less
Sail Date May 2012
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 3.5 3.8
Enrichment 2.0 3.5
Service 4.5 4.4
Value For Money 4.5 3.8
Rates N/A 4.3

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