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31 Cunard Queen Victoria Cruise Reviews for Luxury Cruises to Europe - British Isles & Western

This was our 3 rd cruise aboard a Cunard ship. Booking was made through Cunard/Hamburg. Service here is in need of getting used to it. Very impersonal for the class we booked. A mere call center processing. Never beforehave I ... Read More
This was our 3 rd cruise aboard a Cunard ship. Booking was made through Cunard/Hamburg. Service here is in need of getting used to it. Very impersonal for the class we booked. A mere call center processing. Never beforehave I received such poor service in this section. We were even forced to print out our own luggage tags. I am willing to spend the money - but I am not willing to accept the lousy Cunard travel agency service. ( asserted Service ??? ) Also I am fed up with wasting my time on the phone trying to get connected for what they call service. Cheap Internet attitude. I was very disappointed and upset. Cunard Southampton did not even bother answering my letter regarding this issue. The service in the Queens Grill was very good again. Very attentive. Quality of food and beverage also very good. The whole atmosphere in the restaurant is inviting. The sameapplies for the Afternoon Tea Service. Laundry service also very good. Excursion service aboard the ship also lacks an attitude. Personally I do not like guided tours. Take a taxi instead and speak to the locals. Shops here are not very inviting. Variety very small. Many items are of very poor quality -sold at premium prices. After returning to Southampton again we were invited to a Windsor tour. Here we have to emphasize the very good support given by the bus driver and our tour guide. Thank you Port service was fast and effective. Most members ofthe staff are well trained. Read Less
Sail Date August 2019
We had not sailed in the Baltic and this cruise sailed to all the ports that we wanted to visit. Boarded in Southampton on Sunday 28 April 2019 and were in our cabin by 1.31pm. Suitcases were outside the cabin, quickly unpacked making ... Read More
We had not sailed in the Baltic and this cruise sailed to all the ports that we wanted to visit. Boarded in Southampton on Sunday 28 April 2019 and were in our cabin by 1.31pm. Suitcases were outside the cabin, quickly unpacked making our cabin home for the next 2 weeks. We had lunch in the Lido (self service restaurant), I had pork escalopes and salad vegetables - lovely. The Emergency life jacket and muster drill at 4pm was uneventful and hopefully will never need this equipment. Walked around deck and went to the sailaway party on the bow deck 9 around the Lido pool. Queen Mary 2 was in dock embarking passengers and both ships blew horns in respect to each other. Food - we eat in the Lido buffet restaurant, we can take our time eating with plenty of choice for breakfast (cold cuts of meat, fish, cooked breakfast items and cereals), lunch menu was varied and always good. Dinner ranged from roast meats, vegetables, cold meats and fish, salad vegetables, various soups especially New England clam chowder and roasted pepper and tomato - superb. Some evenings the food was presented from different countries e.g. Germany, India, China, America and celebratory e.g. turkey. The Italian cooking area (manned by a chef) was always busy and people seemed happy with the food being cooked live. The ship Queen Victoria is beautiful inside and out, and it is well cared for by the crew. My wife attended the water colour art class, including the live painting demonstration by Lynn Rodgie sponsored by the on board art gallery. We saw a live unveiling of a new picture by Lynn, unveiled jointly by Lynn and the Captain in the Clarendon Fine Art Gallery. I attended the lectures in the Royal Court theatre - including lectures on NASA, Princess Diana, Carl Faberge (useful as he lived in St Petersburg one of our cruise ports), various cruise ports and various artist lectures e.g. L S Lowery and Sherree Valentine -Daines. I used the gym on aft deck 9 - dumbells, benches, weights machines and aerobic machines, fine for keeping fit. The weather - late April to mid May, sun shine, wind, rain at sea but not on the excursions, and cold. Snow overnight early hours of saturday 4 May 2019 sailing from Copenhagen to Stockholm. People wore fleeces, padded jackets and goretex outer layers. We had a terrorist alert for Stockholm requesting that nobody bring packages from unknown people on board. Security whilst embarking in Stockholm was tighter. We would visit the Baltic again on a cruise but maybe not for a few years as we want to see different areas of the World. Read Less
Sail Date April 2019
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for ... Read More
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for the totally outrageous prices Cunard was charging - they have managed to take greed to a whole new level - for example - I can buy a bottle of Mateus Rose in Sainsbury's for £5 duty and tax paid - I paid $10.60 for a 250 mls glass of Mateus - roughly £8 - and with 3 measures to a bottle that equates to £24 per bottle and I am assuming that the bottle is tax and duty free????? Come on surely that tearing the arse out of it a bit but then they have the temerity of charging a 15% service charge on top. What is the justification? I have no idea other than "Pure Greed"? Do not know about you but long haul flights are becoming a major bore, so instead of a couple of weeks in Las Vegas or Macau, decided to seek a luxury cruise out of UK and the Queen Victoria provided the answer. I travelled Queens Grill and that was well worth it although I would have like to moved tables and met new people? The food and service were quite excellent. There was a Grill lounge which a true haven of peace and quiet. Due to being mobility challenged - I have artificial knees - I do not do a lot shore excursions as I used to, but I did do one on the cruise - tour staff were rude and very unhelpful - but our tour guide was fantastic and the tour itself was a lot of fun. Given that I was a Queen's Grill customer - the embarkation process was appalling and disembarkation process was a total and utter farce - I do mean a total farce - and this is meant to be an up-market cruise-line - sorry it is not - I was mown down by wheel-chair - basically 2000 passengers were trying to get off at the same through a single disembarkation terminal - it was utter chaos - just to add to pain - no-one told me that "Aqua" tags (Queen's Grill) were laid out separately????? Most depressing of all, is no-one from Cunard it prepared to talk about this? Have fun but if you want to go cruising try another cruise-line? Read Less
Sail Date November 2018
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very ... Read More
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very high standard and the service was impeccable. The only down side was the cost of drinks which were very high. Out cabin was well appointed and well looked after by our steward. The public areas were beautiful, with a lot of dark wood. At night there was plenty of room for sitting but not many people seemed to be drinking. Having commenting on the high cost of drinks it must be said that once we said we did not want one we were not bothered again. We bought drinks off the ship and drank them in our cabin (no corkage charge in your stateroom). There was no problem bringing your own drink onto the ship. The entertainment was good. All in all a good relaxing cruise Read Less
Sail Date November 2018
We have sailed only with RCI before. We have been getting more and more disappointed with RCI standards and thought we would try Cunard. Being 51 years old, we were a little concerned that Cunard would be too formal and 'sedate' ... Read More
We have sailed only with RCI before. We have been getting more and more disappointed with RCI standards and thought we would try Cunard. Being 51 years old, we were a little concerned that Cunard would be too formal and 'sedate' for us. We needn't have worried. We found the whole Cunard experience brilliant, and it put RCI to shame with the level of care and detail Cunard put in to ensure your cruise is as worry-free as possible. Our cabin was spacious and very clean. We were well looked after by the steward, and, unlike RCI he wasn't constantly knocking on the door. The balcony was big as well (I think you get a bit of extra room on deck 4 as our balcony stuck out further than the ones above. Beware though that some of the balconies on deck 4 (those towards the bow) have metal fronts, not glass like ours). The ship is very well laid out and easy to get around. We found the food to be superb, both at the Lido and also thee main restaurant. In the Lido, there is a good choice and the quality is excellent. In the main restaurant there is a different choice every night. RCI always seem to have many of the same starters and desserts, whereas with Cunard each night is different, which we liked. We really liked the stricter dress code on board. Every non-formal night a jacket was required, but ties were optional. We thought this was a really good policy as everyone looked so smart each night. On the formal nights i don't think i saw anyone without a dinner suit or lounge suit - so good after enduring 'formal' nights on RCI recently. I must also comment on the general friendliness of the ship. We spoke to so many people over the course of the cruise. At the end of our stay we also found it a nice touch that suitcases were taken to the airport and we collected them from the check-in desk. We will definitely look to cruise with Cunard again. Read Less
Sail Date September 2018
Travelling solo, I was nervous of cruising but this trip converted me. A wonderful time at sea and on shore, and a delicious atmosphere of restrained elegance. I loved it all - even my little inside cabin! The food was excellent, so much ... Read More
Travelling solo, I was nervous of cruising but this trip converted me. A wonderful time at sea and on shore, and a delicious atmosphere of restrained elegance. I loved it all - even my little inside cabin! The food was excellent, so much to do if one felt like it, or great days spent in an armchair reading. We had port calls two out of every three days so there were not so many quiet sea days - I found myself looking forward to the breaks! The onboard activities were generally great though I found the evening dancing geared rather towards the expert dancers rather than the “social foxtrotters” of which I am one. Lots of fancy steps required! Dance hosts were of variable enthusiasm at dancing with the non-expert. The evening shows were of a high standard - I wish I had organised better to get to the first few nights. Activities for singles were appreciated especially the meeting before the Captain’s Cocktail Party do we could avoid wandering in alone. My favourite seat in The Commodore’s Lounge is calling! Read Less
Sail Date September 2018
As to be expected the itinerary was changed due to the weather although we did make 3 ports as planned but Rotterdam instead of Amsterdam Zeebrugge on a different day and Cherbourg. I had decided to go into a Q5 and there is no ... Read More
As to be expected the itinerary was changed due to the weather although we did make 3 ports as planned but Rotterdam instead of Amsterdam Zeebrugge on a different day and Cherbourg. I had decided to go into a Q5 and there is no mistaking the cabin is a move up from the standard cabin. The fact the bathroom has his and her sinks a shower and a bath tells you all. 4189 is an aft corner balcony so in warmer climes you could fit 30 people on it if so inclined! You get a butler and complimentary drinks, but only for use within the cabin. Otherwise this is still a pay as you go ship. The Queens Grill was a bit of a disappointment. The menu and choice is amazing but recent changes means it's not what is once was. The A La Carte menu has shrunk and the number of items that need to be ordered by lunchtime has grown. However my big gripe is how they operate the Grill. As in Britania you have an allocated table, it works for dinner but otherwise you end up, as in my case, as a one on a table for 9! Breakfast and lunch with no thought about maybe offering open sitting so not leaving solo guests, or indeed a couple stranded on a table. The other challenge is guests arriving as they wish. On more than one occasion the cast of Ben Hur poured in at 8pm the table ordered by 8.10 and food arrived 40 mins later. I raised it with the maitre d and he apologised and had my food expedited, which was nice but left the rest of the table waiting. The Grill is supposed to be the pinnicle of culinary experience at sea, it wasn't and for me there was a creeping in of this becoming a bit of a banquet experience. My other complaint is the price of being on board the bar prices and wine list are very expensive and it was obvious that a lot of passengers were voting with their feet and not purchasing. The packages are badly thought out which doesn't help. So would I go back to the Grills, no. For the price you're expected to pay they're not worth it. Yes you get a fab suite with all the trimmings but the Food experience blighted the trip and the Britania, whilst it has its issues, is on balance much better value. My overall 3star may be a tad harsh but based on expectation and £400 a day it's not a 4star experience Read Less
Sail Date December 2017
We booked last minute, suite 7044 in Queens grill. Some aspects of cruise were excellent. The suite was a good size with large balcony and new balcony furniture. The much hyped refit did not include cabin furniture, our coffee table was ... Read More
We booked last minute, suite 7044 in Queens grill. Some aspects of cruise were excellent. The suite was a good size with large balcony and new balcony furniture. The much hyped refit did not include cabin furniture, our coffee table was damaged on the edge for instance and clearly not new. Just a detail. We had a very nice cabin steward (butler). The in suite fridge and free bottle of Bells and replaceable white wine was good. We also had champagne and fruit in the suite. Linen and towels were lovely and all kept spotlessly clean. The canapés were so bad we stoped them after second night. WHY proved 5 canapés for two people? Anyway the cold bits of toast and topping were uninspiring. The Grills guests have private sundeck area. There's very limited shaded bits and no attempt to check on towels left hours on sun beds. When we went to move a bed into the shade the deck Stewart's removed towels but made no effort to bring replacement. He walked round offering drinks but did not tidy up beds eats and did not put clean towels on the beds. Many of the beds were Ben so that they rocked from front to back as you got up. There is a very small outside downing area avail for lunch only, why not dinner in hot climate, even if pre booking needed? The one dance show we went to was poor. It stopped suddenly when we did a pronounced lurch and keeled over a number of degrees (officially 5) but it felt more. The dancers rushed off and audience fled! We were glad for an excuse not to watch any more. The service in the restaurant was excellent. Breakfasts were good but other food mixed. Steaks could be tender or not, Dover sole meunière, pre ordered came as a very dry cooked fish over which a thick bron 'meunière ' sauce was served. Pre ordered rack of lamb was very tender. The lido was always busy but clean. Again one day superb rare beef, one day very well cooked not so good. Embarkation in Athens was very quick, we were taken in small coaches and got there first. No real greeting as we boarded, just pointed to our cabin. Our butler welcomed us and unpacked for us. My sisters butler said he was just finishing so could not unpack. Not major issue but we were late in the evening and it is a boasted service. Read Less
Sail Date July 2017
The title says it all. This was silver spoon service without trying. If you don't like formal then don;t come on board, but if you do - wow! The ship is excellent, the destinations were really good (and varied). My wife, being a ... Read More
The title says it all. This was silver spoon service without trying. If you don't like formal then don;t come on board, but if you do - wow! The ship is excellent, the destinations were really good (and varied). My wife, being a vegetarian, had the most choice she has ever had on a cruise ship (or just about any restaurant anywhere). This was unashamedly posh and British at its best. The ship has an art-deco feel with minimal glitz. The cabin was nice and clean, with a large balcony - which was a joy to use, especially on the way into Venice. The dining was brilliant and food lovely and varied. The service was first-class. All staff were polite, courteous and helpful. Entertainment was excellent and the singing/dance group were the best we've seen on a cruise ship. Ports were great, the only downside from our view was the actual Cunard shore excursions, took you to places but didn't state much about them. Most of our excursions were done outside of the Cunard offerings. We met a storm and the ship handled it with ease. There was also a proper Sunday service, which was really important for my wife and it was well attended. Embarkation and disembarkation was handled easily and no pushy people trying to sell you extras at all. We'd do this with them again, in a second. Read Less
Sail Date July 2017
Looked like good value. The dress code was to restrictive. The meals in the buffet were better than in our restaurant. The staff never looked happy as if they were being watched all the time and were not allowed to be social with ... Read More
Looked like good value. The dress code was to restrictive. The meals in the buffet were better than in our restaurant. The staff never looked happy as if they were being watched all the time and were not allowed to be social with quests. A number of times in the Lido (buffet) staff were disciplined in front of guests - not the done thing. The in-house entertainment was average. The Blue Jays were fantastic - other acts were OK but not to the standard experienced on other cruise lines. They seem to cater for the age group above 70 which is not a problem but a balance for younger age groups would be more appropriate. The ports of call were great except Sarande - a complete waste of time. An additional Greek island would have been better. Our cabin was good and the cabin steward great. The on-board internet service was expensive and slow. In this day and age of technology it should have been much better - I suspect it was a money making exercise. I doubt we will ever go with Cunard again. To stuffy and formal. Read Less
Sail Date July 2017
There's a lot to like about QV, but the food in the Britannia dining room, an important part of cruising, is not one of them. Tough steaks, dry roast pork, tasteless sea bass, endless steamed vegetables, in fact the only way to ... Read More
There's a lot to like about QV, but the food in the Britannia dining room, an important part of cruising, is not one of them. Tough steaks, dry roast pork, tasteless sea bass, endless steamed vegetables, in fact the only way to describe the meals is ordinary. Except perhaps for the deserts there was very little else that was delicious. Also strange combinations of ingredients e.g. a slice of cold tomato with roast veg. And how excited I was to see Rockefeller oysters on the menu one night. Expecting to see 3 oysters served in their shells on a large plate, well what I got was a large plate with 3 tiny oysters all crammed together on a small round slice of toast with a thick dressing on top. Awful ! OK you get a symphony of waiters, but the food in Britannia was so ordinary ( I understand the Exec. Chef was from Malaysia. Probably very good at Asian food, but not much of an idea about Western ) that we thought it was not worth getting dressed up for ( and yes, we'd bought new outfits before we left) that we often found ourselves eating in the Lido buffet where the food while not gourmet was always very tasty. Harsh comments I know, but really Cunard you can do better. On a very positive note the beautiful and elegant ship was well presented even if the air con was constantly on cold no make that freezing.The Chart room, the Commodores Club, the Winter Garden were always a joy to be in especially when the Imprezza Strings, an all female string quartette were playing. The afternoon tea was always a treat and so very civilised. Well done Cunard ! The service by the extremely friendly and accommodating waiters was outstanding . I understand there were 190 on board all Professional polite with nothing being too much trouble. My wife's Gluten Free intolerance was always well looked after. Joel serviced our stateroom twice a day and kept it spotless. Absolutely no complaints in that area. Departing from Civitavecchia we chose the 14 day Med. cruise with the Queen Victoria for the great itinerary. Some places we had visited before, but also several we had not. Malta.Having previously visited the Co-Cathederal we chose the ship's tour of Mdina and the hidden gem Palazzo. An excellent tour with a very competent guide. Kotor. Our second visit so we just wandered the interesting old town. Zadar. A free shuttle to the old town which was new to us.Not really much to see, but the Octopus salad I had for lunch was fabulous. Venice.Paid $35 pp of OBC for 2 day unlimited travel on a motor launch from the port to near San Marco, well 4 bridges away. A bargain even if the departure from the ship to the launch was a 10 min. walk in sweltering heat. There were 8 cruise ships in Marritima, the port of Venice, during our overnight stay. Ridiculous. Venice is so overcrowded with tourists in the San Marco area that it is spoilt for everyone and the authorities are doing nothing about it. Having visited Venice many times we stayed well clear of San Marco and after lunch at the excellent Pensione Wildner ( €25 for 3 courses, very good value for Venice) we visited the Venice Biennale and being from Melbourne, the Australian Pavilion and Tracey Moffat's fantastic photography. On the second day we crossed the Accademia bridge to our favourite sestiere and one we have previously stayed in, Dorsoduro where you will find the Accademia museum, the Peggy Guggenheim museum, Ca Rezzonica, great little shops, terrific trattorias in Campo San Barnaba and away from the bridge area, virtually no tourists ! Oh, and 2 ATMs for money even if the exchange rate was terrible. Dubrovnik. Our third visit so boarded the ship's free shuttle for the walled old town to visit on our own. Again Octopus salad for lunch, not quite as good as Zadar, but still delicious . Corfu. Having read many of their books and enjoyed the TV series we chose the ship's tour of "In the footsteps of the Durrells" An excellent tour with a wonderful guide. The tour ended with lunch at the White House, the family home of the Durrells. Katakolon. At the large orange building on the corner of town you can buy a return ticket to Olympia for €10 pp, yes €10 ! So we did that. The air conditioned bus departs at 9:30am returns a t 1:00pm. The Olympia Museum is excellent and well worth the €12 admission fee. Heraklion . A €5 taxi ride from the port is the Venetian Fort and Harbour. Many shops, many Taverna and not that many tourists. Athens. Disembarked. Having previously sailed with Celebrity I certainly did miss the fun of the ship, the delicious French onion soup and the specialty restaurants, however I did not miss the aggressive on selling, something mercifully non existent on Cunard. We only attended two shows and they seemed more suitable for an English music hall rather than a Royal Court theatre. The three guest speakers that we attended were very good with the former US Ambassador to Saudi Arabia being outstanding. Overall despite the disappointment of Britannia, we had a most enjoyable cruise to some wonderful places. The weather while hot, was otherwise perfect and the Med. for all 14 days was like a lagoon. Read Less
Sail Date July 2017
We are first time cruisers and were looking for a good first impression. The Queen Victoria didn't let us down. The cabin was superb (Deck 8 forward balcony), the food also well prepared and presented (the wait staff were excellent) ... Read More
We are first time cruisers and were looking for a good first impression. The Queen Victoria didn't let us down. The cabin was superb (Deck 8 forward balcony), the food also well prepared and presented (the wait staff were excellent) and the overall service was faultless. We declined the automatic gratuities (tips) and a simple request at the Pursers Office had these taken from our onboard account. In lieu of this, we gave each of the wait staff a personal tip at the end of the voyage, which they kindly accepted. We took the Cunard organised tour of Valletta (our first port), but got off the bus before we got back to the ship and explored the Grand Harbour by foot. Realising that we could probably get better value for money by doing our own thing, we elected to negotiate our way around each port and this was a fantastic experience. It is hard to find fault with this ship, and although we had a table of six in the restaurant each night, we also went to the Lido Restaurant for lunch if we were at sea. The food in the Lido was great. Our breakfast was served in the room each morning and this suited us as we like to start the day at our own pace. Overall a very enjoyable cruise and highly recommended by us. The only downside was the extremely hot weather in the Med and this meant we had to be careful to carry enough water in our backpack. Next time we will go in the shoulder season (Spring or Autumn). Read Less
Sail Date July 2017
We love Cunard ships, we are now Diamond status so have sailed with them many times, we normally chose them over Princess or P&O as in our experience, their service is the best of them all. This time is was a short cruise which ... Read More
We love Cunard ships, we are now Diamond status so have sailed with them many times, we normally chose them over Princess or P&O as in our experience, their service is the best of them all. This time is was a short cruise which covered our 51st Wedding Anniversary, so we chose a Q4 Penthouse Butler Suite. Cannot understand why it is called a Penthouse, it was just a normal nice suite, not massive and infact the right hand side of the bed was less than 2 foot away from the wall and for the firts time we had a lady butler, in our opinion she was not as good as our previous male butlers. The Queens Grill restaurant was as usual really excellent and their al la carte menu was truly great. But the cruise was marred by 2 incidentss, the first was outside of Cunard's control, the weather. Strong winds caused the ship to stay in Amsterdam for 2 nights, not just one, so we were unable to go into Zeebrugge, Cunard did not offer any compensation like even a free glass of wine, nothing at all!. The second incident was much worse, on our Anniversary evening the 4th June 2017, after an excellent dinner and gluten free anniversary cake, served in the Queens Grill and before going to the theater to see the evening show, I was taken short and so I popped into the Grill's gentlemens toilet. On entering I saw the door was open (but didn't know it was an automatic door), on leaving whilst in the door entrance area, the automatic door closed, hitting my right arm quite heavily and causing extensive bruising. So we went down to Reception to report the incident, I filled iin a form which asked had I been seen by the Medical staff, so with the Duty Officer, Joanne, we walked down to the centre. After 20 minutes a doctor arrived, examined my arm to say nothing was broken and then presented us with a bill for $194, I exploded. It was not my fault, I had expected to get an apology and someone to just say sorry, instead they wanted us to pay, you will never understand my anger and annoyance, on our 51st Wedding Anniversary evening. We continued to refuse to sign for the charge, though they did say if it was their fault it would be refunded. We left the Medical Centre refusing to pay. The following morning at Reception we saw the Customer Relations Manager. She knew all about the incident, the door ahd been checked and found to be wworking as normal. I suggested that the door when closing should sound an alarm, like a reversing truck, she half heartedly apologised, so we left. The charge was never made, but it left a sour taste in our throats. We wonder if anyone else ha sbeen hurt by these doors, which obviously do not have movement sensors fitted, WHY NOT CUNARD?. Read Less
Sail Date June 2017
We got on board Cunard Queen Victoria for 5 nights Channel Cruise in Nov 2017, we asked and got upgraded from inside cabin to a balcony cabin, for £150. Inside cabin was ok but very noisy with no windows and just a bed but balcony is ... Read More
We got on board Cunard Queen Victoria for 5 nights Channel Cruise in Nov 2017, we asked and got upgraded from inside cabin to a balcony cabin, for £150. Inside cabin was ok but very noisy with no windows and just a bed but balcony is fantastic in comparison, there is a sofa and table & a balcony with 2 chairs and a table. The bed is soooo comfortable with more comfortable pillows. Wardrobe space is limited but plenty of hangers, one cupboard has shelves which also can hold a medium size suitcase, we put the rest of our cases in the same wardrobe as our clothes. No shoe rack but enough room to put them next to the suitcase ( we like a tidy room ) depending on how high is the bed and your suitcases you might be able to fit them under the bed instead. There is a safe which can hold laptop and some other small items & it’s on one of the shelves. Adequate shower, basin and toilet. Shower gel, soap & body lotion, shower cap and cotton wool, flannels, hand & bath towels. Shaver plug, box of tissue. In our balcony cabin we also got really nice fluffy large Cunard towels which wasn’t in the inside cabin. We got a 1/2 bottle of complimentary Champagne . They provide Bathrobes & slippers, tea & coffee making facilities & a small fridge. TV is big but channels are rubbishbut if you have a smart phone (not sure about iPhone) you can connect it to the TV, watch any downloads or any TV catch up apps you may have on your smart phone. Food is plenty and of good quality. There are sprinklers and fire alarms in every cabin and all over the ship which is very reassuring. Many Restaurants and pubs. A buffet restaurant is open 24 hrs a day serving all kind of food from salads to hot meals, pizza & sliced meat & cheese, plus waiter service restaurants with set meals but certain opening hours. There is lots of slot machines, roulette and black jack tables. You have to buy WiFi , we didn’t & only used our own mobile data on each ports of stay. There are lots of things happening such as bands, singers, comedians, darts, quiz, ballroom dancing which are announced on the daily programme left in your room. Each port has a day trip, we bought the Amsterdam city tour & river cruise, we found the city tour very boring, the bus is too big to go to real places of interests such as Ann Frank house and traffic is heavy so lots of stops. We had been to Amsterdam 3 times before so may be that’s why we found it boring. We got an hour free time then the river cruise which was a bit more interesting than the coach trip. At each port there are bus shuttles to the nearest town every 10 minutes which if you can walk around is much cheaper and you can do your own excursion. The outdoor lido pool is heated to 26c and is ok for a short swim in winter, there are 2 jacuzzi on either side, one day they gave me towels but not the rest of the time, I put the bathrobe & slippers on to get there & took one of our white towels with me. They pool is quite busy during Sea Days, but empty other times Dress code for waiter service restaurants are jackets for men , cocktail dress or smart separates for women. The Duty Free ship is NOT Duty FREE. Prices are expensive & they charge 20% VAT on top. So don’t plan to buy any alcohol, cigarettes, make up, skincare or perfume on board. Tap water is drinking water but they try to sell you a 1 lt bottle for $8.50 You can buy small amounts of water, alcohol etc... when at port and being in but they have the right to confiscate it. I found the 36hr sea day & night cruise awful, every one was on board therefore everywhere was crowded and packed, with public toilets starting to smell around the ship. We drove our car to Southampton and there is no choice but to use the only valet parking available for £75 for 5 nights. We opted out of the percentage they take out of our credit card for tips, you need to go the purser’s office as soon as you board, instead we tipped those who served us well in cash in US Dollars as the ship was sailing to the Caribbean next. This was our cruise to try it, but no more, not for Read Less
Sail Date December 2016
As a regular (Diamond WC) I noticed again lowered standards. The meals in the Britannia restaurant have again lost quality and taste. Almost every dish was served cold. It was impossible to have a beer or a wine with a lunch neither at the ... Read More
As a regular (Diamond WC) I noticed again lowered standards. The meals in the Britannia restaurant have again lost quality and taste. Almost every dish was served cold. It was impossible to have a beer or a wine with a lunch neither at the Lido nor in the Restaurant as Sommeliers have been hiding somewhere. Cabin (BB) was OK, but some rattling was permanent when balcony door was opened. Refurbishing the cabin is an issue. Theater entertainment was a bit chaotic due to unforseen circumstances, but the ship and definitely the "Royal Cunard Dancers and Singers" did their best to comply. The Juggler wasn't worth watching, neither were the pianists. The chamber music quartet only performend in A minor, even Mozart - we, the passengers, called them the "Funeral Orchestra". The ports matched our expectations, the weather did not it's best - but no suprise in December. The last two days bore a rather unhappy atmosphere within the restaurant staff. I had the feeling that there was some trouble within the team. Anyway, we had a relaxing time and the seas weren't to rough. Everyone of our table of 8 was nice and we enjoyed the company as wel as our extrovert and entertaining waiter. Next year we'll book Queens Grill and that should balance our needs. Read Less
Sail Date December 2016
My friend and I booked this cruise as she wanted to go the Christmas market in Bruges, Cunards dates Friday to Monday worked best for us and I live in Dorset so Southampton is an ideal port for me and a free day at sea to make use of the ... Read More
My friend and I booked this cruise as she wanted to go the Christmas market in Bruges, Cunards dates Friday to Monday worked best for us and I live in Dorset so Southampton is an ideal port for me and a free day at sea to make use of the onboard facilities. We got a great price online and parking cost was reasonable. Car drop off with CPS and check-in were so easy and fast I was anxious as this was my first cruise and I'm used to airport parking, airport check in, 2/3 hours at the airport then boarding a transatlantic flight for 10 hours of movies. My anxiety was gone as soon as we stepped aboard, barely any time from arrival at the dock. We had a twin obstructed sea view on deck 4 which was perfect for us, slight view but we weren't planning on sitting by the window much and we were amazed how large the cabin was and how gorgeous with sofa, fridge, comfy bedding and our welcome wine. Reggie serviced our cabin multiple times a day, always had ice, our bedtime chocolates and all the information we needed for the next day. The Queen Victoria was stunning, so beautifully decorated, we went prepared for seasickness and didnt need our Kwells or Seabands. We were in the Britannia restaurant and the food was to die for. Never went hungry or ate too much, portion sizes were just right to enjoy the delicious food, with great service and menu choices at breakfast lunch and dinner and a fantastic sommelier who remembered we were diet coke drinkers. We used the Lido restaurant for buffet breakfast twice - once after a late night and the second time on disembarkation day. There was plenty on offer and our choice of cereals fruit and pastries with juice and coffee was just what we needed on those days. We chose to save money and get the free shuttle to Blankenberg and catch the train into Bruges for less that 5E return and do our own thing in Bruges. We saw the market, had a boat trip, a wander round the shops and some lunch, a fantastic day. Shuttle back to the ship was fine and we had enough time ashore. Next time we'd probably go for buffet breakfast on trip day ashore to save time and get out earlier but for first time cruisers you live and learn and we had a great full breakfast in the restaurant. Entertainment on board in the stunning theatre at sea was superb - Troubadour male vocal group, Roy Walker - legend of catchphrase and the ships dance company on our final night. We made use of the pub, casino slot machines, Queens room big band and dancing room, Hemispheres night club, the day spa and couldnt fault anything, we were so relaxed and switched off from life. We watched some of the dance lesson, played speed bingo, browsed the shops and art gallery went to the Masquerade ball and couldn't fit anymore in around sleeping and watching one of the great movies in our room on the TV. We could have stayed forever and were very sad to leave. Disembarkation was super smooth, after breakfast and a short wait in our waiting area, straight off, collected luggage and across the road to collect our car and keys. I was pleased we were on a mid to lower deck as you disembark later so would probably go for that again and our deck and cabin grade meant we were so close to all the ships facilities. We got a soft drinks package which worked out great value for us and after chatting to other passengers we heard that the service on cunard was the best they had ever experienced so we have experienced the best, how do we cruise with another company. I'm already looking at which mini cruise I can afford to go on next. Would highly recommend Cunard and this mini cruise. Read Less
Sail Date December 2016
Only decided at Easter to book the cruise as we don't normally go at this time of year but so glad we did. We had been on the QM2 before so knew it would be great but this ship was even better. The service was impeccable and we had ... Read More
Only decided at Easter to book the cruise as we don't normally go at this time of year but so glad we did. We had been on the QM2 before so knew it would be great but this ship was even better. The service was impeccable and we had wonderful evenings in Hemispheres, chatting to Djean who is truly a first class bar steward who can make amazing cocktails with old fashioned pizazz. Food in the Brittania was wonderful and it was great to enjoy the Royal Spa menu nightly, knowing I wasn't being too naughty as the calories were always around 600 for the full 3 courses meaning the occasional midnight treat was fine. The only criticism is that it would be nice to have a calorie counted meal in the lido too. I know we like to over indulge on holiday but with so many wonderful options to choose this would have helped my choice as making decisions has never been my strong point. Like many other reviewers have said the bed is so comfortable and having cruised 10 times I can honestly say Cunards are the best. From start to finish a fantastic holiday and even though we are not on Cunard this summer we most definitely will be in the near future. Read Less
Sail Date May 2016
I have just returned from a 3-night mini cruise to Bruges on the Queen Victoria. To put this into context this was my 8th cruise with Cunard and second on QV. Queen Elizabeth is my favourite ship (5 previous voyages), but I wanted to see ... Read More
I have just returned from a 3-night mini cruise to Bruges on the Queen Victoria. To put this into context this was my 8th cruise with Cunard and second on QV. Queen Elizabeth is my favourite ship (5 previous voyages), but I wanted to see what QV is like now it has had its’ refit. This was a short cruise originally consisting of one sea day; one day in Zeebrugge then a return to Southampton. Shortly after embarkation we were informed that we would be visiting Zeebrugge the next day then be at sea the following day due to the weather. I was very impressed with the Commodore in how he kept us updated, and also on the navigation along the south coast on the sea day to see 3 iconic lighthouses with a commentary and passing very close to the coast at Portland Bill and Start Point. This added something extra to the sea day and was a nice thought. We had the Princess Grill stateroom 5094 on this cruise. The balcony is on a corner and it essentially facing forward meaning it is heavily exposed to the weather; as a result it was very dirty with salt and the railing in need of varnishing. The room itself was clean and pleasant. However one of the televisions was old; the other was new but both are low resolution. The new shower curtain in the bathroom is thicker than before and more luxurious. However there is no light over the bath therefore, when the curtain is drawn, one has to shower in the dark; not thought through very well! The bed, as always was extremely comfortable and the fruit bowl, strawberries and sparkling wine neatly arranged and well presented on embarkation was a nice touch. The food in the Princess Grill restaurant was largely very good, especially lunch on the first day. The service was good although slightly hit and miss on a couple of occasions. For example we had to wait about 35 minutes for breakfast to arrive one morning. I did notice the lack of the cold canapés in bars but a variety of hot ones were served. I would like to see the cold ones back though; they are more refined and better suited to accompanying drinks. On the subject of service, it was generally good across the ship; drinks we served quite promptly and the room steward was efficient. However, as my title states, something seemed amiss. The staff seemed very dour and miserable; occasionally rude. We never met our room steward, unless he was the man we saw in the corridor a couple of times who ignored us. The only person to greet us with a smile was the Maitre’D and barwoman in the Grills Lounge. The general ambience of the ship was good, but happier staff would have improved this. The dress code was fairly well adhered to even though this was a short cruise, apart from a couple of occasions. It was admitted to us though that the dress code is not strongly enforced. I personally feel that if a passenger or group refuse to dress properly they should not be served drinks or allowed into the restaurants; staff may remind someone of the dress code but will continue to serve them. Adding to the ambience most public areas of the ship are looking quite smart; there are new tables and chairs outside and new tables in the Commodore Club. The decor is quite dark though, thus I continue to prefer the fittings of QE in comparison, especially in the Grand Lobby. Detracting from the experience was what appeared to be an increased amount of penny pinching and forceful selling. On two evenings in the Princess Grill an after dinner drinks menu/ card was forced onto our tables as soon as our plates were removed; no longer were we politely asked whether we would like any aperitifs/ drinks. Friends in Britannia told us that this card was on their tables throughout the meal. My partner and I always purchase a pass to the Royal Bath House. This was one area that really let me down compared to QE considering the refit was 10 months ago. The hydrotherapy pool had paint peeling off and worn away making the pool look dirty; it clearly needs repainting. I have written to Cunard about this. However we did still enjoy using the spa. We took the ‘In Flanders’ Fields’ tour in Zeebrugge as it seemed good value for the places visited. It is a tour I would recommend as it is the best way to see a few iconic sights in Flanders in the short time available. This does mean however that you do not get much time at any place. I feel longer should have been spent at Tyne Cot Cemetery. Nevertheless it was good value (around £50pp); enjoyable would be the wrong word but it was enriching and enlightening to visit the Menin Gate and cemeteries around Ypres. In short, we did have an enjoyable cruise. The food, service and ship were all generally good, but lacking in a few areas; overall it was reasonable value for money (£233 pppd). As I said the staff seemed very downbeat compared to previous voyages; something seemed amiss, but possibly it was just my perception. I would return to QV if the itinerary is right but QE will always be my preference. Read Less
Sail Date November 2015
We just completed our third voyage on Cunard and our first on Queen Victoria to celebrate Cunard's 175th anniversary. As with the previous 2 voyages, I didn't want to leave! This was a 6-day cruise: ... Read More
We just completed our third voyage on Cunard and our first on Queen Victoria to celebrate Cunard's 175th anniversary. As with the previous 2 voyages, I didn't want to leave! This was a 6-day cruise: Southampton-Guernsey-Liverpool-Southampton with 2 full sea days. We stayed in a Britannia balcony stateroom. Embarkation is very efficient at Southampton. If you are not priority (Grills, Platinum * Diamond Club), you are given a letter when you arrive and the boarding is by that letter. It works very well. We have previously sailed on QM2. QV has some significant differences but provides a very consistent Cunard experience to her big sister. The staterooms are almost identical, but a recent refit has changed the layout of the bathrooms and we found them to work very well for us. Our steward (Erwin) was fabulous and the dining experience exceeded QM2. Our party was accidentally split up on the first night but this was corrected by the Maitre'd and we were placed on a table with 3 other couples from night 2 and luckily connected well with our fellow cruisers. We dined during the day at the Lido and were really impressed by the variety and quality of food and the waiter service offered (if you want it), for tea & coffee. The Kings Court always felt a bit frantic on QM2, but the Lido seemed much better. We spent much time in the Commodore's Club as this was a firm favorite from our QM2 experiences but I have to say that this disappointed. The service was far too slow and there did not seem to be enough bartenders to meet the demand. The waiters were often misplacing guests cards and we spotted a few folks leaving without having been served at all. There is a piano singer and while the piano music is pleasant, when the singing starts, it's invasive and we tried to position ourselves as far from this as possible. I used the spa for a manicure and an acupuncture consultation. Both exceeded my expectations but I wasn't aware of the acupuncture services until really late in the voyage. If I'd have known earlier, I'd have taken a course of treatment. Also, there were some great deals offered on the last day of the cruise but by this time I'd made other commitments and would have liked to have known about them ahead of time too - the moral here is that if you're interested in the spa, go there right away and get a full list of services for your voyage so you can plan. The gym on QV is fantastic and we used it a number of times. They offer classes and we would have appreciated information on those ahead of time too as we'd have taken advantage of them if we'd known. Whether it was the short duration or the fact that most people were traveling domestic on the cruise, we found the launderettes to be a LOT less hectic than on QM2. We went ashore via the tenders (lifeboats) in Guernsey. This was very professionally handled and we were amazed at how many people they comfortably fit into each tender. The shore side of the operation was very well run and we were impressed that the tenders were running all the time rather than at fixed times (other than the first and last one, of course). In Liverpool, we waited until we were alongside at the cruise terminal before going ashore. I am originally from Liverpool and visit frequently so this was less of a priority for us. My family members took one of the scheduled excursions on Guernsey and were really impressed. It was well organized and Cunard obviously took time to find quality local resources who offer a worthwhile experience. We also attended the lectures and found them to be as informative and entertaining as previous ones we've attended. The library is great and we briefly used the internet service as we get complimentary minutes with Cunard. It is a satellite connection so is slow, but that was not a problem for us as our usage was not critical. We didn't have time to experience the shows but our fellow diners were really impressed. We also didn't bring our dancing shoes on this voyage but we really liked the look of Hemispheres, and it's location on Deck 10. It was busy every night. The 175 celebrations are obviously not a feature of every cruise so I won't review them here other than to say that they were utterly fantastic, tons of fun, well executed by all participants and a true once-in-a-lifetime experience. Although this was a special occasion, we are already combing Cunard brochures to find our next opportunity to take another voyage. Happy birthday Cunard, we had a blast! Read Less
Sail Date May 2015
We are veteran cruisers and like to book voyages that are different or unique (we've done three Maiden Voyages as well as the Titanic Memorial Cruise - all one-offs). Therefore we were looking forward to the unique "Lusitania ... Read More
We are veteran cruisers and like to book voyages that are different or unique (we've done three Maiden Voyages as well as the Titanic Memorial Cruise - all one-offs). Therefore we were looking forward to the unique "Lusitania Remembered" cruise offered by Cunard on board the Queen Victoria. In addition 2015 is the 175th Anniversary of Cunard, and the cruise line had put on a number of special events to mark this. We boarded at Southampton, where all three Cunard Queens were in port together, waiting to leave in a convoy. Queen Victoria was at the back of the procession, which allowed us to get some great photos of the QM2 and QE. Seeing all three queens leaving together, their foghorns blasting away, was quite an experience. We were allocated cabin 4119, a standard outside cabin which was spacious and immaculate. The king-size bed contained very comfortable and crisp cotton sheets, pillowcases and duvet. The cabin also contained a settee, coffee table, ample wardrobe and drawer space and a well-appointed bathroom with a selection of toiletries. The flat-screen television had an extensive selection of channels and programmes. There was also a fridge containing a mini-bar, and our excellent cabin stewardess kept our ice-bucket filled. We ate in the Britannia Restaurant for dinner and (usually) the Lido buffet or the Golden Lion for lunch, and the food was never less than excellent. In the Britannia we were given special "Lusitania" menus to keep as souvenirs, and the service from our waiter, sommelier and bus-boy were superb and professional. The daytime activities were plentiful and varied, and we were often spoilt for choice as what to do. The guest lecturers were superb; we had maritime historians who really knew their Cunard stuff, and there were two truly excellent presentations given by former BBC news reporter Martin Bell, who is a natural and enthusiastic orator. The evening shows were also brilliant and varied. The ship's own production company put on a couple of very original shows, and the star guests included an excellent 1960s tribute band called "The Overtures", accomplished flautist Claire Langan, and former TV show host and comedian Tom O'Connor. We never saw a duff show at all. Although we didn't stray very far from Britain, the ports of call were interesting and charming. We visited St. Peter Port, Guernsey; Le Havre, France, then around to Cobh, Ireland for the highlight of this cruise - the "Lusitania Remembered" ceremony on 7th May 2015 which marked 100 years since the tragic sinking of this great Cunard ocean liner in the 1st World War. The president of Ireland attended, as did other dignitaries such as the chairman of Cunard Line, Ambassadors from Britain, USA and Germany as well as the Queen Victoria's master, Commodore Christopher Rynd. Each made an eloquent and emotional speech about the Lusitania, which culminated in the Queen Victoria, berthed behind us in the port, giving a blast on her foghorn to mark the exact moment at 2.10pm when the torpedo hit the Lusitania 100 years before. This was followed by a minute's silence, and the whole remembrance ceremony was so dignified and a fitting way to remember the 1200 dead. As well as the Lusitania ceremonies, there were also a number of other things going on in Cobh, such as an open-air musical concert. The evening finished with a flotilla of small boats carrying white lights sailing past the Queen Victoria at 9.30pm, to mark the return of the lifeboats to Cobh with the rescued survivors 100 years before. It was certainly a sight to behold, and we were so privileged to be a part of it. Our final port of call was Dublin, before a day at sea and our return to Southampton. Throughout the cruise the weather certainly left a lot to be desired, but that's something that we (and Cunard!) are unable to do anything about. So all in all, there is absolutely nothing we can fault about this cruise - the ship, the food, entertainment, ports of call - everything met and even exceeded our high expectations and it is easy to see why Cunard are still a leading cruise line after 175 years. Read Less
Sail Date May 2015
We spent 5 nights on New Year's Cruise on QV. We have been on QM2 4-5 year's ago, so we were looking forward to an amazing New Year's celebration. The reason why we chose Cunard is that we love dancing, and Cunard is almost ... Read More
We spent 5 nights on New Year's Cruise on QV. We have been on QM2 4-5 year's ago, so we were looking forward to an amazing New Year's celebration. The reason why we chose Cunard is that we love dancing, and Cunard is almost the only Cruise line that caters for dancers. The Queens room is a fantastic venue, but the music was really disapointing. The Queens room orchestra doesn't reaally have any idea about ballroom dancing music and even less about latin music. Most of it was some kind of boring jazz of which they tried to make latin music by adding very vague basic latin rhythm. Most of their songs had extended jazz style solos that had nothing to do with either latin or ballroom dancing music. The Singer was propably the worst I ever heard. As I spoke with some of our fellow passagers who spent a lot of time on yte dance floor, they all shared my opinion. The band and DJ at Hemispheres played some real nice music for dancing and even asked what we wanted to hear, which saved the Cruise as far as dancing. I have red lots of comments about the quality of Cunard getting worse since it was bought by Carnival. Sadly, I'm inclined to aggree with those comments. I*m not saying that the food was bad (eccept one occasion) but it was nowhere close to what I expected after being on QM2..It was just average, no better than RCL or Costa- Our stateroom was very nice as expected, no complaints there. The service everywhere on board was friendly. Only the sommerlier at Britannia restaurant was slow. Tthe final evening he showed up when we had finished our apetizers, so we decided not to bother him and drank water . I have never complained about the system with gratuities being added to the bill automatically. This time however I asked Cunard to remove it ftom my bill.(which they did). The reaso for that was, that as a gift from our travel agent we got a voucher for de luxe canapes. We told the room service that we wanted them on New years eve. The room attendant got the signed voucher from our stateroom, but we never got the canapes. We did enjoy our Cruise and had (mostly) a good time, but as said, being on Cunard we expected more. Never say never again, but I don't think that Cunard will be our first choise in the future. Read Less
Sail Date December 2014
I have recently returned from a three night taster cruise with many members of my family to Bruges. It was an absolutely fantastic cruise and a great time was had by all. Room service, public spaces, food and dining experiences, ... Read More
I have recently returned from a three night taster cruise with many members of my family to Bruges. It was an absolutely fantastic cruise and a great time was had by all. Room service, public spaces, food and dining experiences, entertainment was all excellent as I have come to expect from Cunard. I would particularly like to single out the children's zone for the high quality of service and the on board entertainment and music. My understanding is that a new performance company has recently joined the ship. If the Hollywood movie showcase is anything to go by then future travellers will have much to look forward to. It was the first show ever that made my whole family want to see twice. The service in the bar areas and restaurant was faultless and the attention paid to the children and my relative with specific dietary requirements was much appreciated. No one wanted to leave the ship after such a short visit, so there is a mark of the success. but... For the first time ever in my experience the sea day advertised in the itinerary was simply the ship putting down its anchor just outside of zebruuge. This didn't create much of an experience for new or existing cruisers who like to feel the motion of the ship with a feeling of going somewhere rather than standing still. It may have contributed nicely to saving carnivals fuel bill, but it limited the experience of those on board and I know from talking to fellow cruisers that this did not go down well. If the ship has to stay still, make it an additional port day please! So high scores all round as the Queen Victoria is an excellent ship to sail on and will always be one of my favourites, but the itinerary could have been better. Read Less
Sail Date October 2014
This was the latest of many cruises on QV. Still living up to its reputation as among the best cruise ships in the world. Entertainment is becoming rather boring as we have seen the star show so many times now. How about a change or two? ... Read More
This was the latest of many cruises on QV. Still living up to its reputation as among the best cruise ships in the world. Entertainment is becoming rather boring as we have seen the star show so many times now. How about a change or two? Staff as always the star attraction for us. Accommodation is first class in comfort. Restaurant service cannot be faulted. Enrichment lectures were the normal top productions. Especially Lord Digby Jones. Internet connections used regularly and first rate except when out of satellite range. Tours from ship are becoming very expensive and we avoided them this time. Cocktail parties were well presented with plenty of a welcoming staff at all times. As expected another very good crui8se on a familiar and well-loved ship in the Cunard colours. Read Less
Sail Date June 2014
Listed as three separate cruises we arrived via Queen Mary 2 from NY and after this British Isle cruise returned back to NY via the Queen Mary 2. This was our third time on the Queen Victoria. Embarkment was a transfer from the QM2 to the ... Read More
Listed as three separate cruises we arrived via Queen Mary 2 from NY and after this British Isle cruise returned back to NY via the Queen Mary 2. This was our third time on the Queen Victoria. Embarkment was a transfer from the QM2 to the QV. It was supposed to be seamless and we were to board first as "in-transit" passengers. There were over 200 guests doing this transfer. The travel desk told us all that it was a piece of cake, they do this all the time. But no one told the staff at the terminals. Total confusion. It took some time to find anyone at the QM2 terminal that even knew about this transfer. And when we got to the QV terminal, again no one had any idea what to do with us. And finally we sat for 1 1/2 hours until we were allowed to board. Definitely not seamless. We had an inside stateroom on deck 5. Good clean room and a steward that was wonderful. All public rooms were wonderful, well appointed and clean. The Pub was a favorite. The Britannia Restaurant was just like the QM2 with the exact same menus and the same food on the same days. Each day we looked at the menu and said "didn't we have this last week?" If it is Tuesday, Carnival gives you lamb, on all the ships. Oh and the dress code is a joke. They state dark jackets for men. Old guys coming into the dining room wearing black windbreakers! Women in black flip flops! Jeans and shorts in the casinos every night and in the lounges and theater. One staffer stated that Carnival doesn't pay him enough to be the clothes police. So, if you personally don't care, you can wear whatever you want. No one will stop you. We specifically did this cruise because of the itinerary in the UK. No one could tell us why Ireland was listed as part of the British Isles. I guess no one at Carnival LLC knows current history. But the ports were wonderful. And we enjoyed every one of them. The excursions are becoming more and more expensive and you get less for your money, so do your research. Many stops we booked private tours and had a wonderful time without 45 other folks on a bus complaining about anything. The entertainment was just OK. I have been to many high school productions that were more professional and entertaining then the acts booked via Carnival. Various bars/lounges have wonderful piano players/singers that are over the top great. Oh and the transfer from the QV back to the QM2 was an even greater farce. We arrived again as in-transit guests. One women says stand in line here, then another one says no sit over there and a manager comes out, yells at the two ladies and tells all of us (200+) to move to another sitting area. That is when the revolt happened. We all got up and went on line and refused to move. We booked in and then sat, again, for 1 1/2 until boarding. This terminal was built for the Queen Mary 2 so why the confusion? All the Southampton staff act like it is their first day on the job. Not a great way to run a company but Carnival LLC doesn't seem to care about Customer Service, Customer Care or civility. If you are planning to book the QV keep your expectation low so you aren't disappointed. And remember that the QV along with the Queen Elizabeth are far better then the Queen Mary 2. But sadly Carnival LLC has taken a proud elegant company and changed it into a sad circus. Read Less
Sail Date May 2014
Nothing to fault! So much choice of dining, where to go and what to do on the ship, so much choice of activity and entertainment; you could dress up or just swan around elegant casual; so many people were so friendly that anyone could ... Read More
Nothing to fault! So much choice of dining, where to go and what to do on the ship, so much choice of activity and entertainment; you could dress up or just swan around elegant casual; so many people were so friendly that anyone could find like-people to socialise with - depending on one's choice of activity. But the most praiseworthy part was the attitude of the staff, crew and ship's company without exception; with the selection and recruitment process of Cunard comes a training and expectation that this is a first class vessel and the guests must be treated all the same with the highest of standards. The staff were all so pleasant and helpful that everything was a joy and everyone was happy. Alcohol and spirits were to pay for. Apart from that there was a 24 hour buffet with a vast selection of soft drinks and hot drinks. Room service of a small menu and tea and coffee was also available 24 hours at no extra charge. We ate the most delicious, well-over-6 oz. sirloin steak with salad brought to our cabin and burgers were also available in room service and accompaniments, juices, teac and coffee. We also ordered breakfast in bed on a couple of mornings and it was a full hotel breakfast brought in by a uniformed silver service waiter - it was all so 'proper'. The formal dining rooms were superb and nothing short of 5 star service and choice of menu with silver service - which was worth dressing up for and playing the game. On formal nights there was an expectation that after 6pm everyone would dress smartly but there were no rules laid down and other passengers, not wanting to 'dress for dinner' could dine in the buffet for evening meals - there was no pressure to 'conform'; but a lot of people do dress and immerse themselves in the luxury, the performance, the balls or shows provided and round of evening entertainment laid on. The lady Captain, Inger Klein Olsen radiated warmth, professionalism, integrity, highest standards of safety and care and respect for every member if her ship's company equally and this was infectious all over the ship! she was the personification of the Cunard ethos and nothing fell short of those standards. Plus we had magnificent weather on the whole crossing, apart from one day when the seas were not too bad, just a rolling swell, but nothing that caused us not to be able to walk around freely or to be ill. Our balcony cabin was so smart and just perfect to be able to open the door and smell the breezes or bask in the sunshine - only we had not anticipated such good weather on the crossing and should have requested a Starboard Home cabin instead of the Port Side we were given which was not on the sunny side, until sunset! The embarkation and disembarkation was so thoroughly explained that it went like clockwork and the entire cruise and protocol was stres-free. Nothing could have been improved on. It was all perfect. Read Less
Sail Date March 2012
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.1
Entertainment 4.0 3.7
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 4.0 3.5
Enrichment 4.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.6
Rates 3.0 3.7

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