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2 Helpful Votes
Sail Date: December 2015
This was our first cruise ever and it exceeded our expectations. From the start Staff went out of their way to make us feel welcome and catered to our every need. Personnel could not have been friendlier or more courteous and we ended ... Read More
This was our first cruise ever and it exceeded our expectations. From the start Staff went out of their way to make us feel welcome and catered to our every need. Personnel could not have been friendlier or more courteous and we ended our cruise feeling we were leaving friends. So many things to do both at sea and on the tour excursions. All meals were superlative and the "Behind The Scenes" Tour offered an opportunity to really get to know what goes on in the everyday running of the ship - a real insight. The only quibble was with the White Star Luggage Service where the luggage pick up from home was scheduled for a certain day but DHL did not do the pick up as advised on the document. Apart from this, we would definitely choose Cunard and, particularly, the Queen Victoria again. Read Less
3 Helpful Votes
Sail Date: April 2014
Arrived at allotted time and told we were late! Cabin adequate. 30 minute queue for 2030 hr dining slot, Food 'dreadful'. Dishes being sent back by the dozen. Shown to our table at 0930 next morning. 40 minutes wait until a ... Read More
Arrived at allotted time and told we were late! Cabin adequate. 30 minute queue for 2030 hr dining slot, Food 'dreadful'. Dishes being sent back by the dozen. Shown to our table at 0930 next morning. 40 minutes wait until a waiter approached our table with a menu. Food continued to be dreadful throughout the trip. Resorted to eating in the Lido buffet. At least the food was edible. An average glass of wine was charged at 14 dollars a glass plus 15% compulsory service charge. Even told that a glass of Merlot I returned was not corked as I stated but oxidised! Suggest better training.. Toilets would not flush on one day. All this when we were celebrating our Golden Wedding Anniversary. Thank you Cunard, for nothing. Cruise with them at you peril!!!!! Read Less
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.1
Entertainment 4.0 3.7
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 4.0 3.5
Enrichment 4.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.6
Rates 3.0 3.7

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