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5 Cunard Queen Victoria Cruise Reviews for Family Cruises to Europe - Western Mediterranean

Wanted to travel from London/Southampton to Barcelona and visit Gibraltar and Mallorca. Everything on this cruise was boring and well over priced. Excursions in Gibraltar and Mallorca were a waste of time and money - drove around the ... Read More
Wanted to travel from London/Southampton to Barcelona and visit Gibraltar and Mallorca. Everything on this cruise was boring and well over priced. Excursions in Gibraltar and Mallorca were a waste of time and money - drove around the 'rock' in Gibraltar on a Sunday (everything was closed) and were dropped for 2 hours in a tourist trap market in Mallorca. Meals in the restaurant were lacking, tasteless and the meat was tough - some inedible. Drinks were easily twice the price they should have been. A drink was charged as the liquor + mixer + service charge (which was described as how the servers were paid). A $5 drink ended up costing around $11+. Photo shop delivered photos on CD that are damaged and Cunard nicely provided the name of the company but said they have nothing to do with it after the ship docks so that is probably wasted money as well. The Bridge instructor (folks learning) was rude and condescending. Read Less
Sail Date June 2017
This was our tenth cruise but first with Cunard, so we had lots to compare it with. We were not disappointed. Our cases were quickly taken away at Rome Airport and deposited to our stateroom by the time we arrived on the ship. Checking in ... Read More
This was our tenth cruise but first with Cunard, so we had lots to compare it with. We were not disappointed. Our cases were quickly taken away at Rome Airport and deposited to our stateroom by the time we arrived on the ship. Checking in was a bit chaotic, but friends who arrived a week later said they 'sailed' through. Our stateroom a balcony on deck five was light, clean and well maintained. I would say only one downside was the size of television, it was far too small. We were greeted by our steward Joel who was polite and courteous as was his assistant. I asked that the room be cleaned early in the morning and I must say it was by the time we came back from breakfast every day. The ship was traditional, elegant, tastefully and beautifully decorated and well kept. Our balcony was even painted whilst on board. We ate most mornings and evenings in the Brittania dining room, yes there was a dress code in the evening but it was so nice to 'dress up', those who didn't want to could go to the Lido to eat. I had a special diet and the Head waiter could not have been more helpful. nothing was too much trouble. Having been on Celebrity where the self service restaurant was exceptional we wondered what the Lido would be like. There was no overcrowding and the food was just as good. A very wide choice every day 24 hours if you wanted it.The area was kept spotlessly clean and there was always waiters there to help if needed, self service ice cream and soft drinks all day long. Afternoon tea in the Queens Room was a treat and not to be missed. Entertainment was mostly of the highest standard, two excellent comedians, excellent to good shows and two excellent groups. Went to hear an excellent Speaker in Baroness Wheatcroft, and a variety of other entertainment throughout the ship. Dancing throughout the ship from Ballroom to Pop. There were some exceptional passenger dancing couples on the dance floor in the Queen's Ballroom. We only went on one excursion in Corfu but the guide was excellent. All staff were well mannered and respectful at all times. Service was exceptional in all areas of the ship. Again embarkation went pretty smoothly, cases were taken night before departure and as we had 330 flight, we did not leave ship until 1230. We collected cases as airport and had a smooth checking in process, but where was security? no Cunard staff to tell us it was upstairs. If you like the very traditional type of cruise, this is for you. We would certainly book again. it was two weeks of Pure luxury. Read Less
Sail Date August 2016
We love Cunard and we love the Victoria, so once again we chose her for our summer break. A chartered flight from Heathrow to Rome went well but was a little chaotic on the airport to the ship transfer. On booking we were told we had a top ... Read More
We love Cunard and we love the Victoria, so once again we chose her for our summer break. A chartered flight from Heathrow to Rome went well but was a little chaotic on the airport to the ship transfer. On booking we were told we had a top grade of our cabin choice but we were upset that our balcony was smaller than our Christmas cruise when we used the saver fare option. The cabin 5133 was a little grubby - balcony glass dirty and the settee looking like it needed a clean. On the day of arrival our luggage had not been delivered to the cabin in time for dressing up for dinner and on phoning reception to ask what to do we were told in a very off hand manner to use the lido buffet. Luckily our steward sorted the problem out and we arrived for dinner in the Britannia Restaurant. The highlight of our cruise was our brilliant waitress Jane and her assistant Robinson. 100% professional. Food throughout our stay was first class and unlike our Christmas cruise where most of the food was served stone cold - on this cruise all accept one meal was piping hot. We used the other dining venues ie the French and Thai restaurants and were equally impressed. Breakfast is best in the Lido, where you can also enjoy first class lunches and I recommend the fish and chips in the golden lion pub. Entertainment by the Royal Cunard Team was weak and not as enjoyable as the Christmas cruise but this was made up by the brilliant group Synergy and brought in acts who were all excellent. A noticeable improvement was the pianist in the Commodore Lounge who certainly gathered and kept her audience unlike the atrocious pianist / singer in the Golden Lion pub. The entertainment team in the pub were very good and ran the pub quizzes and karaoke well. Shore days are very organised and coaches are readily available to take you to and from the best vantage point. All the coaches were clean and air conditioned and carefully driven. Housekeeping throughout the ship is excellent and our cabin steward did a great job in keeping us well cared for. Pool areas are good with a bar and a burger bar (excellent) service is also very good from the deck crew. There are plenty of games including chess, short tennis, golf practice and table tennis (more tables needed) sun beds were in very short supply on 'at sea days' but plentiful otherwise. So to sum it up - a great cruise, visiting wonderful ports including Venice, kotor and Montenegro - wonderful food accompanied by very expensive wines and reasonable entertainment. I would definitely cruise with Cunard again but might just look for better value for money ....... Everything with Cunard comes at a price and something's are somewhat on the high side. Read Less
Sail Date August 2015
It was the first time my sisters and I had ever been on a cruise and we absolutely loved it! All four of us felt it exceeded our expectations and though it was expensive we felt it was worth every penny. Since coming home we cannot stop ... Read More
It was the first time my sisters and I had ever been on a cruise and we absolutely loved it! All four of us felt it exceeded our expectations and though it was expensive we felt it was worth every penny. Since coming home we cannot stop talking about it. It was a beautiful ship, spotlessly clean and all services from all departments on the ship were excellent. We felt there was something for everyone -from quiet cocktail bars to a lively nightclub.The entertainment was excellent. We dined every morning in the Britannia restaurant for breakfast and evening meal and the service and the food was outstanding.The cabin was again spotlessly clean. There was ample storage space and coat hangers which you do not get in many hotels. Every evening a newsletter was delivered to the cabin with very detailed notes about the port we were docked in and all about the town with a map to guide you. The only criticism we have and it is a minor one is that the pre-voyage literature was very much about selling the trips and not enough about what we were entitled to use and where we could eat on board. We did not realise until the fourth day on board that we could also eat at the Lido restaurant and that it was open all day and for late breakfast. However, that said we are all planning our next voyage on the Queen Victoria! Read Less
Sail Date August 2015
We sailed Cunard Queen Victoria for my mother's 80th birthday. We are a family of 10. Embarkation was very easy. We were on the ship by 1:30. We had a split of champagne on ice waiting for us in our balcony cabin. My husband and 13 ... Read More
We sailed Cunard Queen Victoria for my mother's 80th birthday. We are a family of 10. Embarkation was very easy. We were on the ship by 1:30. We had a split of champagne on ice waiting for us in our balcony cabin. My husband and 13 year old son were also in the cabin. Gil, our steward promptly introduced himself, pointing out the button on the phone, which went directly to him. Gil was quiet but always had our room in order and at our beck and call, but we only called on him twice. In my mind, the perfect steward. Sojin and Bryant were our waiter and assistant. They were terrific all week, and couldn't do enough for us. Our big surprise was the sommelier. We cruise frequently, and the sommelier is generally the least friendly, stuffiest person on the ship. Yuric was fantastic. He was friendly, knowledgeable, and not full of himself. He will go far, whatever he does. I personally did not attend any of the shows, but the rest of my family did, every night. From what I heard, the comedian was hilarious, but the rest was a mixed bag. The Captain's Cocktail Party was fun and they were very generous with the bubbly. Our ship consisted mostly of Brtis. I was in the casino the first night and the lady next to me, who was English, exclaimed, "Oh! You are American! I am so happy. We haven't had any Americans on the ship all week." I found, with the exception of one couple, who never smiled or engaged, not even a "Good morning" in the elevator, all the passengers were delightful and friendly. I am not a huge mingler, but I don't ignore a person when they wish me a good morning or evening. The ship never seemed crowded. This made the cruise worth every penny. How they manage this is beyond me, but just about every cruise I have been on in America, the ship, especially the buffet area, always seems over run with ill-mannered passengers. Which brings me to the buffet. Typically I do not partake in a buffet. The staff kept the Lido buffet in impeccable condition. Made to order sandwiches, pizza, pasta and eggs, and everything serving table was spotless. Although I love old school, the food in the dining room was just ok. They served some of my favorites, like dessert soufflés and crepe suzette, but they fell short. The baked Alaska, however, was one of their better desserts. I think they could have also offered some variety, ethnically. How about Italian night? I attended the wine tasting. We tasted 12 different wines from 6 regions. I enjoyed the wines but the process needs improving. I have participated in wine tastings on other ships. We were seated at a table with several wine glasses, and servers come around and pour. Cunard just had us waiting in lines at tables and milling about, rather disorganized. also, I think they could have offered different wine glasses for each wine, or at lest for the whites and reds. My son and nephew registered for the teen club, but only attended once. They said the club was geared toward younger kids. We appreciated the complimentary shuttles into the town center, when necessary. Debarkation was swift, however, they herded us into a canvas tent and it was a scorching hot day. I worried my mother might faint. Several in my party commented that like all cruises, the crew is smiling and accommodating during embarkation and during the cruise, and they all seem to turn on debarkation day. That is a shame, but Cunard is still my favorite cruise and we cruise a lot. Read Less
Sail Date July 2015
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.1
Entertainment 4.0 3.7
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 4.0 3.5
Enrichment 4.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.6
Rates 3.0 3.7

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