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2 Cunard Queen Victoria Cruise Reviews for Family Cruises to Europe - British Isles & Western

Cunard are very much trading on their name and need to sharpen their act. We were in a stateroom and the Queens Grill so not a cheap cruise. The amount of paper which arrived in our suite every day was quite ridiculous and most of ... Read More
Cunard are very much trading on their name and need to sharpen their act. We were in a stateroom and the Queens Grill so not a cheap cruise. The amount of paper which arrived in our suite every day was quite ridiculous and most of the info could have been shown on the TV. Having said that, the communication with passengers was poor. We did not know we needed to take our passports with us at Venice and our cabin steward didn't know which deck was disembarkation. The service in the Queens Grill was excellent but the food was not up to the standard provided by other lines in their better restaurants. The Lido buffet was fine for what it is. We only went to one show and the dancers were, quite frankly, embarrassing. Why when there are so many talented youngsters looking for that sort of an opportunity. Don't know if it was them or the choreographer !!!! The main gripe, however, was the exorbitant cost of drinks. All attracted a mandatory 15% surcharge and wine started at £35 a bottle before the 15%. Glass of prosecco £12.95. Won't be going with Cunard again. Sorry Read Less
Sail Date July 2017
We were invited to join this cruise by our son and his girlfriend as she had never been to Europe. We had never been on a Cunard ship before and expected to be wow-ed by the ship and its offerings. We had previous sailed with Royal ... Read More
We were invited to join this cruise by our son and his girlfriend as she had never been to Europe. We had never been on a Cunard ship before and expected to be wow-ed by the ship and its offerings. We had previous sailed with Royal Caribbean, Celebrity and, most recently, Oceania. The interior of the ship does reflect the glory days of ocean cruising with lots of dark wood. Several of the activities, like the high tea and orchestra, also reflect that. We were generally underwhelmed by the food overall. Guess Oceania set too high a bar for us. We also felt the service was sub-standard. Several staff, especially in the Lido buffet, several times we asked for something and were responded to with "Huh?" Several staff members who we asked for directions from couldn't direct us as they said they were brand new on the ship. This struck me as a safety issue as well as poor training. Cabin was fine, though we never met the cabin steward. Heated pools were nice, and the one excursion we took was fine. Embarkation and debarkation were also fine. Read Less
Sail Date June 2017
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.1
Entertainment 4.0 3.7
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 4.0 3.5
Enrichment 4.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.6
Rates 3.0 3.7

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