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65 Cunard Queen Victoria Senior Cruise Reviews

We chose this ship because it was recommended by a friend. The ship is a good size ship and we expected Cunard to be of a high standard. Cabin - good size.good size balcony. excellent housekeeping. Buffet - good selection at ... Read More
We chose this ship because it was recommended by a friend. The ship is a good size ship and we expected Cunard to be of a high standard. Cabin - good size.good size balcony. excellent housekeeping. Buffet - good selection at breakfast, lunch and dinner. It was hit and miss as to whether the hot food was hot, tepid or cold. Bread - cheap supermarket bread which I would not consider buying at home. I had a sandwich one day, the bread was so dry it was like cardboard. On another occasion the bread was damp and one morning it was frozen in the middle. Britannia restaurant - veggie - mean portions, tepid food on tepid plates, Poor quality food. I had to insist on having hot food on hot plates. The talk of the ship was the noticeable cut backs from last year and the limited choice of food at dinner, the quality of food and the small portions. Pretentious titles of some of the dishes. The other main topic of conversation was the price of drinks. A pint of beer around 7 dollars. Some cocktails were around 12 dollars with a 15 percent surcharge on top!! Read Less
Sail Date September 2019
Queen Victoria is a wonderful ship offering excellent entertainment options and an amazing dining experience. It does have some problems, as does every ship I've sailed on, but overall I think you'll enjoy your experience. ... Read More
Queen Victoria is a wonderful ship offering excellent entertainment options and an amazing dining experience. It does have some problems, as does every ship I've sailed on, but overall I think you'll enjoy your experience. First of all, it is not a young person's cruise. The average passenger on my cruise was 70+ years old. If you have trouble with elderly people walking very slowly in front of you and stopping suddenly for no apparent reason, you may be frustrated at times. At the height of the summer cruise season for families, there were hardly any children on board. Secondly, It is largely a British clientele, which I found charming. The average cruiser was well educated and well mannered. No line jumpers of chair hogs, which was refreshing. I could strike up a conversation with almost anyone I met and found most of them interesting. However, if you want to shoot the breeze about NASCAR, baseball and the NFL, you may be disappointed. Check-in was smooth on the dock, but scattered and unprofessional on board. No one met us in the lobby. There was no sign telling us where to go. We were boarded on the open deck three and had to find our own way inside. Even inside, no one greeted us or offered to help us find our cabin, lunch, etc.. We had to ask! Talk about a bad first impression. It got better after that. We had a suite and were dining in the Queens Grill. Our butler met us at the door (Suite 7050), took our alcohol orders for the in-room bar, showed us how to work everything in the room and walked us to the elevators to show us how to access the private Queen's Grill dining room. She was amazing throughout the cruise. She set up a cocktail reception in our room for a half dozen guests (the complimentary appetizer platter was huge and delicious). Lourdes took care of last minute laundry requests and kept our suite spotless. She also restocked the bar any time we were running low. The suite has a boxy crowded configuration which made the room seem much smaller than it was. There were plenty of electrical outlets with both American and British sockets. We had no problem keeping two cell phones, two tablets and two fitbits charged. The love seat is fine. There is adequate storage space and the butler stowed our empty luggage so we wouldn't have to worry about it. TIP: Don't remove your stateroom luggage tags. You'll need them to find your luggage at disembarkation! The balcony was large enough for a table and three chairs plus two loungers. The bed was very comfortable, however they do not use typical American sheets, on board, but rather European duvets. Very comfortable, but not what I'm used to. The bathroom was functional, with a private toilet room and a private room for showering and bathing, The tub was jetted and offered a very relaxing bath with bubbles. The towels were not soft at all, The teri cloth material made for the worst towels I've experienced in 25 cruises. The suite's bar was stocked with loads of teas, coffee and cookies. My wife and I each chose a brand of alcohol. I requested Crown Royal, even though it was not on the list offered by Cunard. The butler made it happen! The fridge was stocked with Pepsi, Diet Pepsi, 7-Up, tonic nd soda water, Carlsberg Beer and plenty of water, Again, our butler replenished our bar twice a day! We dined in the Queen's Grill, which is the best dining experience on the seas, in my opinion. The menus are very similar to those in the Princess Grill and Britania Dining Room. The difference is we were invited to order off the menu at every meal, and the dining staff did their best to accommodate us. Among the items I ordered off the menu were: Caviar, shrimp cocktail, Dover sole, chateaubriand, lobster, veal parmasean, fettuccine Alfredo, pistaccio ice cream, french onion soup and several different salads. Basically, the sky's the limit, if they have the ingredients on board, The tables are close together. My wife and I were seated at a table for two, but conversed easily and often with diners at nearby tables. When we wanted privcy, we were left alone. However, we all became instant friends. Here's a tip: Be the first to say hello to someone and do it early in the cruise! Coincidentally, one gentleman, at a six-top next to us, turned out to be a Cruise Critic member I had conversed with on line! He and his wife were positively charming! I found the entertainment on board to be excellent. The big production shows were good, but not amazing, Headliners like the magician and acrobatic dance team were marvelous. And it seemed on any given night there were six or more venues offering music and fun. I've never experienced such a wide variey of musical enterrtainment on any ship I've sailed. It truly was a highlight of th cruise.And it meant fewer crowds. We never had a problem finding a table or a seat in the showroom for the late shows. The only bummer was the Grills Lounge never had live entertainment. The enrichment activities were a disappointment. Cunard offers wine tasting seminars on its web site. High end wine seminars. However, after pre-booking a very expensive tasting, we got on board to learn the wine seminars were canceled. In fact our sommelier told us they han't done the high end wine tastings in six months. Cunard refused to credit the money from my canceled wine tasting to my shipboard account and told me I'd have to try to get refunded when I returned home. VERY POOR CUSTOMER SEVICE on that! Tip: Do NOT PRE-ORDER WINE TASTINGS! There were 3 speakers on board. One was a retired fighter pilot, who offered some fun anecdotes about his flying career. The other two sounded so boring, I cannot even remember them. I believe one woman was discussing the film career of an actor I've never heard of. We did not use Cunard for shore excursions. We booked everything independently. I suggest you consider private independent shore excursions as well. Remember, every group tour moves as fast as its slowest member. Everyone else has to wait on the slow poke. You may only have one shot to visit some of these ports. Do you relly want to wait on that last person? Additionally, Cunard builds profit into its excursions. The independent tours are almost always cheaper. Cruise Critic has an excellent section devoted to independent tours. Disembarkation for this cruise was difficult, because we got off in Kiel. It is an hour+ drive to Hamburg from there. It's pricey and difficult to reach the airport in time to make flights to the USA. Many people opted to spend an extra day in Hamburg. Don't take the negative aspects of my review as an indication I was disappointed. I was not. I will definitely cruise Cunard again if I can find the right itinerary. And I will definitely book Queens Grille for the dining experience. These reviews are supposed to help future cruisers prepare, I hope I have! Read Less
Sail Date July 2019
65th Husband's birthday in May 2019. Sailing time evening. We arrived 2 pm. Relaxing start to cruise was the Southampton embarkation and disembarkation. Never sailed from Southampton before always fly cruised. Felt the start of ... Read More
65th Husband's birthday in May 2019. Sailing time evening. We arrived 2 pm. Relaxing start to cruise was the Southampton embarkation and disembarkation. Never sailed from Southampton before always fly cruised. Felt the start of cruise as soon as on the ship.Cases were at our cabin before we even arrived at the door. Was a bit concerned about whether the ship would be too posh for us and too big as previous cruises have only been with Marella Cruises tui but did need to worry at all. Lovely step up size. You can dress up and go over the top or just formal and smart, which was us. Men I do need suggest a black tie / or tie and and white shirt with a jacket. used most evenings in the bars and restaurants. 3 tiers to this ship money wise: but we on this ship but we did not feel out of place. even though they have the Britannia club, we went with our budget and was more than happy.We had booked an early saver for this ship and was very lucky as we had a balcony cabin on deck 5. Never had a balcony before. We went to eat in the Lido buffet as hungry. Good standard of food, although two buffet restaurants, one was geared to more Asian food.Although buffets were cleared sharply on time for change over meal times. Lovely views out of the windows. I requested early sitting at dinner, although not guaranteed we had been seated for 6 pm in the Britannia restaurant.Later I wished we had the later eating time because if you eat late breakfast or have afternoon cream tea lovely..... then you are not really hungry at 6 pm. Britannia restaurant is waiter service. Small portions, but four courses. Personally not a lot of choice but I managed as I am not a fussy eater. Enough for us.Although someone was on our table and had been on the ship before, so knew she could order soup as a starter. Pointer: if you drink alcohol and like your drink and do not want to be worrying about the cost of drinks every time you order one, then suggest the drinks package.15% is added to every drink and it is dollars.it can be expensive and not worth it if you are not going to use your allowance. Average 4 double gins and 3/4 beers a night is worth it. But my husband got more than his worth and did not worry about ordering which is what I wanted for him to enjoy his birthday week. As for me not worth it... I only had a couple on non Alcohol cocktails and a tea or coffee. But a tip''''' They say you have to buy two the same drinks package, I don't drink and only wanted the soft drinks package and my husband wanted the drinks package, they will not let you buy one of each..... but argue this if this is the case and they will let you in the end.You are given an on board card for all your spending and a sticker is put on if you take the drinks package. Don't keep your on board card next to your phone as it wipes your account and it is a pain to keep renewing it from the purser and you cant get into your room without it. Staff were from around the world We had some nice and some not so friendly.. so we asked for our gratuities back from the purser . we then tipped who we wanted. Some bar waiters really nice, some not so. Absolutely lovely meal in the special La Pizza restaurant. Extra $19 dollars each bookable. Need to learn the corridors when you come out the ship as you have a long walk otherwise. Deck 2 was where the reception was. Deck 3 was the lovely Gin Bar and the pub bar was the meeting place in the evening for karaoke and quizzes. other bars were relaxing,as so the extra places like the library etc. Music was played by musicians in the evenings as so dancing if you wanted it. if you book any birthday meals in the Veranda restaurant make sure you have your booking ticket with you. If you book a photograph go and see the photographer beforehand as they do not come to you. The Manager is lovely Warren such a lovely man.Made our evening really enjoyable and memorable. Joe the steward look for him he is good as well.Dennis is also good as so was Ronaldo. Casino staff good very friendly but easy to get hooked so be aware. lol. Excursions okay. Beautiful scenery even if you do not get off. You can do as much or as little as you want on or off ship in the way of exercise. We booked online before we left. Book before hand for Flamm as very popular and will not get booked up on ship. We were lucky with the weather, we had sunshine and 20 degrees in May. We actually swam in the ships pool and Jacuzzi. They have a spa and hydrotherapy pool but these are extras. Down sides ? a bit poor on the theatre shows and not much show of the captain and his staff unless you mix a bit upper class.Purser staff a bit offish with you when you have issues except for the younger girl staff.she was helpful. Cabin steward a bit aloof. Just did the basics.did not go out of his way at all.One or two staff unfriendly but then a very mixed employment of staff so some very helpful others not so. Same with some people on the ship s cruise.Best thing is to just enjoy your selves and not worry about the others. Disembarkation was a bit of a free for all. should have been a bit. more organised/. Britannia club and people with coaches go first then every body has to wait until these people are cleared. then they like release you all at once and every body wants to race to get off at once. so you have people coming from their designated areas from like 8 am and from their cabins or other waiting areas trying to leave and disembark at once. Overall a lovely week. will definitely cruise Cunard Queen Victoria again/ Cannot comment yet on the other ships. Will definitely sail Cunard Queen Victoria again. Read Less
Sail Date May 2019
This Cruise was chosen as our first with Cunard because we have always wanted to visit St Petersberg & other venues along the way, which did not disappoint. Our cabin was ideal being kept very clean & comfortable. Our evening ... Read More
This Cruise was chosen as our first with Cunard because we have always wanted to visit St Petersberg & other venues along the way, which did not disappoint. Our cabin was ideal being kept very clean & comfortable. Our evening dining experience in the Britannia Restaurant was exceptional with the most delicious food every day, along with exceptional service ...…. However, the breakfast service left a lot to be desired, after twice being left to ask when our breakfast was going to arrive & mistakes being made with other orders on our table, after that we ate in the Lido most mornings! Embarkation was a breeze making for a very pleasant, stress free start to our holiday. Plenty to do on board at all times. Excellent entertainment & speakers. Attention to cleanliness (offering hand sanitizers at entrance to all restaurants), health & safety was noticeably paramount. Spa experience & services offered therein were grossly overpriced. Drinks on board were vastly over-inflated, I paid 5 times what I would normally for a bottle of wine at home plus a service charge on top, which only added insult to injury! A drinks package on offer only allowed you to purchase the wine that Cunard chose! Cocktails were vastly over-inflated too.... We consider that if the drinks cost was reduced we would certainly have enjoyed more cocktails and wines across the board as would our other fellow passengers (a view not limited to ourselves but others we talked to), thereby increasing the feel good factor & increasing Cunard's revenue in a more pleasant way! Sadly, because of financial advantage taken by Cunard at every opportunity, (charging for water in room too)…. we will not be joining you again...…….. Read Less
Sail Date April 2019
If you want a cruise with everything "English", pick this ship - lots of formal nights (suits and tie and lots of guys in penguin suits), indifferent staff (with a few very pleasant exceptions) many of whom would walk past and ... Read More
If you want a cruise with everything "English", pick this ship - lots of formal nights (suits and tie and lots of guys in penguin suits), indifferent staff (with a few very pleasant exceptions) many of whom would walk past and not even make eye contact (in complete contrast to the staff on our last cruise with Holland America who went out of their way to be friendly and pleasant), average food (some good - but outdoor grill food was terrible), and activities frequently disorganised and inefficient (e.g. up to 3.5 hours to get a tender to shore). Evening entertainment shows were excellent, cabin rooms very good but basic and overpriced, and poor value compared to other lines. Tours were reasonable to expensive but really good guides, but at one port ship arranged for all tour buses to get back to port at same time leaving 2000 passengers standing in the sun for up to an hour while 4 tenders struggled to get us back on the boat. We have done several cruises (P & O, Princess, Carnival, Holland America, Avalon) and rate this ship the lowest. Next time, back to Holland America (for sea journey) or Avalon (for river cruise) - both were 5 star. For veranda suite only one restaurant and buffet to chose from, two other restaurants had ridiculous cover charge with limited menu. Read Less
Sail Date March 2019
The cabin D7017 is small and poorly appointed with a small dressing table, minimum storage facilities, particularly if a long voyage. The bathroom small but manageable however the shower cubicle is pokey! Television channels are ... Read More
The cabin D7017 is small and poorly appointed with a small dressing table, minimum storage facilities, particularly if a long voyage. The bathroom small but manageable however the shower cubicle is pokey! Television channels are extremely limited and there is no interactive channel. Frankly it looked rather 'tired'. Room service is available but our experience has been that nothing arrived 'hot'. Lukewarm seems to have been the best that could be managed. Public areas of Queen Victoria are comfortable and the waiter service excellent. Dining is tedious with a two seating arrangement at 18.00hrs and 20.00hrs. 18.00 rather too early especially if returning from shore excursions. The shopping on board was as appears to be the case with most cruise ships directed toward high end buying with selections of 'watches and jewellery' endlessly tedious. Bar prices are definitely high. Personally I wouldn't choose a Cunard ship again...there's far better value for my hard earned cash out there. Read Less
Sail Date February 2019
We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in ... Read More
We went on the worldwide cruise with Cunard in Jan 2019 and have vowed never to cruise with this company again. The ship was tatty and the furnishing were mediocre. Air con was cold throughout the ship and you could not turn this off in your stateroom. It would have been nice to have been able to open our balcony door but if we did this the air con went into ‘overdrive’ and dripped. I am sure that the air con throughout the ship did not help with the problem of the prevalent cough/cold that circulated - everyone we met had this and we also fell victim, myself twice with one occasion necessitating me having to stay in our cabin for 6 days to recover! Internet availability/connection was poor and expensive if you did not qualify for free wi fi (this was dependant upon your length of trip/previous cruiser as to whether you got some ‘free minutes’). Cunard organised trips were poorly thought out bearing in mind that the average age of the passengers was 65+. Some of the destinations offered coaches that were suited to the local ‘slight’ population and not to northern hemisphere population with no air con or PA system. Next time we will book with an independent luxury cruise ship which offers better quality and value Read Less
Sail Date January 2019
Xmas and new year cruise to the canaries From embarkation to disembarkation it was everything we expected Arrived at the port 10.15 checked in and on by ten fifty five Balcony Cabin 4042 near stairway A no issues quiet location ... Read More
Xmas and new year cruise to the canaries From embarkation to disembarkation it was everything we expected Arrived at the port 10.15 checked in and on by ten fifty five Balcony Cabin 4042 near stairway A no issues quiet location the balcony had a solid front which didn’t cause any issues A very calm transit through the Bay of Biscay Food and waiters in Brittania we’re excellent best we have had (Alex and Jeffrey) New Year’s Eve was spectacular We enjoyed all the ports, disappointing that we didn’t get into Madeira, this was due to the weather, it was not safe for the tenders, very scary watching other tenders going into port Would highly recommend a very good cruise The only negative I have is the high costs of the drinks and the cost of spa treatments, if only they reduced the prices t am sure more people would indulge Read Less
Sail Date December 2018
It has to be said, we were apprehensive about the way Cunard is expressed as being for the upper class, the snobs and the like. well there are a few on board, but the vast majority were like you and me, worried hard for what we have and ... Read More
It has to be said, we were apprehensive about the way Cunard is expressed as being for the upper class, the snobs and the like. well there are a few on board, but the vast majority were like you and me, worried hard for what we have and want to enjoy the fruits, as we grow older and being aware.... there are no pockets in a shroud and no safe in the coffin. The ease on which you board the ship in Southampton, is foremost. 20 minute's... your on and sorted. The first impression's are of it being dark and old fashioned, but believe me, this will soon grow on you. it is comfortable, cosy, in splendid art deco style and this ship has style by the bucket. The staff from the first step on board, are very, extremely curious. From the very first ,moment, everyone says hello, and it is not felt to be false. The rooms are small, same as all cruise ships, but these ships are Liners, not cruise. they cut through he water, the hull being designed to cut water, Blue Water! not sheltered sea's. Those who boat on the water will know. A small sailing craft will cut through the water, a small cruiser will need so much more power to make the same speed and efficient passage, therefore far more fuel efficient. I did not like the smoke she emitted at sea, but the fuel was visibly changed when near port. Back to the room's.... A much larger than average bed, memory foam and comfortable. The bed cover, in their coat of arms gives the right appeal and class of the company. It is not cheap and tacky, but refined and clearly announcing it is a Queen amongst ships. The bed pillows are pure class and comfortable, the welcoming half bottle of Champagne, a nice way to ease you into the Cunard scene and way of looking after you in style. Yes I liked it, but boy, how it grows on you! dining. Self service or waiter, from the first level into their dinning, at Red card ( first time clients) the Lido self serve experience is less fussy as to how you are dressed, and the food is (and i do not say this lightly) Excellent with a capital 'E'! No matter how fussy an eater you are, there is something to set you an happy dinning experience! On the ONLY REAL NEGATIVE! There is no drinks package! Wine packages, yes, but no all round package! Cunard could do worse than see how this basic to mid range package is run so successively as to try it on an MSC ship! It makes the cruise, and the ship money, but mostly, it en-hances the dinning and social experience. There is one other small negative, we found, but many commented on, throughout the ship at Lunch and Dinner. Broken by two good acts from off-board acts, the ships singers , can't sing! that may be cruel, but the one young lady had a terrific voice at and on certain songs, but screamed on others! ear peircingly. The standard was not good enough for such a ship, though it has to be said the shows were energetic, if poorly performed. but with Jugglers and a decent comic, plus a really good humorous classic 4 piece string quartet, were excellent and a joy to watch! Again Cunard should take an MSC cruise and see how to enthral their passengers, 9at least, that is our experience on 5 cruises and one other is booked for Cir-du Solie in early 2019. But! it has to be said, we will return time and again to Cunard. Once experienced, all others fall into the lower experience levels of excellence. Read Less
Sail Date August 2018
We have done The Med before with Princess , but decided to do it again with Cunard and stay on for the following 2 cruises to Norway then The Balitc (all from/to Southampton). Embarkation at Southampton was the quickest ever. Each time ... Read More
We have done The Med before with Princess , but decided to do it again with Cunard and stay on for the following 2 cruises to Norway then The Balitc (all from/to Southampton). Embarkation at Southampton was the quickest ever. Each time she returned to Southampton we were able to keep the same cabin and dining time and table which made things very easy for us.We were on board a total of 5 weeks. The food was better than we have had in the past on Q.E. and Q.M.2 and seemed to be more choice though for vegetarians this was limited. Entertainment was average , hit and miss,depending on what you like really .The production shows were very average to say at best and as there were only 4 of those they were repeated on each cruise.However some visiting guest shows were very good. Lectures were as expected of Cunard...very good. Lord Digby Jones and the guy from British Customs being very good indeed and found full houses when they were on. They crew were very good and the cabin very good as was the service. We only did one ship,s shore tour as normal for any ship , they are way over priced so we do private tours with only 4 people which is a much better way to tour we find and much better value over all. Read Less
Sail Date July 2018
As an experienced cruiser with Cunard (34 cruises) I feel able to comment, Firstly I was travelling in Princess Grill. The cabin was fine albeit needing a new carpet or at least a good wash, the attendant was helpful and a good worker ... Read More
As an experienced cruiser with Cunard (34 cruises) I feel able to comment, Firstly I was travelling in Princess Grill. The cabin was fine albeit needing a new carpet or at least a good wash, the attendant was helpful and a good worker The ship itself was clean and tidy in all public areas and a credit to the brand The shops whilst shiny held a lacklustre stock but had a friendly staff to try and sell it. Standard perfumes and drink and high end art and jewellery, but a great place to spend on board credit The trip and itinerary were great, the weather hot, we didn't get off in Gibraltar since we had been there a month earlier and it was only a pitstop of a few hours . Dining experience onboard is worthy of comment, We chose not to eat in the princess grill restaurant at all, neither did we last cruise or most likely wont in the future. We see it as far too status orientated( and that's a different tale to tell!),its crowded and whilst fine dining is exciting, it takes forever, so we opted for the Lido. A great selection of help yourself, didn't always have to dress up, best soups ever and a much more casual atmosphere after a hot day out. We also ate in the Verandah on one night but it was not as good as it used to be. Service was less ( not saying bad but was not as great as it was with waiters synchronising delivery of food), food undercooked and all in all a disappointment. But will try again next cruise. Ironically that should be the eating venue for Queens Grill in staged sittings due to it being better ( we have done Queens grills before and never again!) Cunard need to change and adapt to the realisation that the world has changed and the formality that they strive to keep needs to be more flexible and not based on how much you pay or what grade cabin you are but to concentrate on all customer needs and wants and realise that the problem with that is that they change daily but cunard stay rigid Drinks are in my view overpriced as is wine in particular. Even a bottle of water comes in around £4.50 ($5.64) and the bottle size reduced from 1.5ltr evian to 1ltr. But why I am having to pay a 15% service charge for drinks even at the bar or for bottled water I am not sure nor do I like The other question is why you have to pay for alternative dining, its simply a food of the same standard as any dining room. The verandah , an exception, extra charge was introduced originally to forestall the hordes of people from eating there but now is a supplement of $39.99, that started life as $10 not many years ago and that was because it had a celebrity chef endorsement ( Todd English whoever he is). I don't know who endorses it now except me on a good day! Read Less
Sail Date July 2018
Expected a top of the line cruise and for the best part not dissapointed. On par with Celebrity cruises that we have done in the past. Having to dress up with a Jacket every night after 6pm got a little tiresome especially when it ... Read More
Expected a top of the line cruise and for the best part not dissapointed. On par with Celebrity cruises that we have done in the past. Having to dress up with a Jacket every night after 6pm got a little tiresome especially when it ruined a 20s Dress up night. If you love Ballroom dancing this is the cruise for you. Food is great even in the Buffet restaurant. The abundance of quality juices for free in the Lido restaurant at any time is very welcomed. Best entertainment by the ships singers and dancers that we have ever seen,quality westend type of performances. Lots of costume changes and great choreography. Entertainers on for just that cruise very high quality. Liked the guest speakers like Sir Michael Parkinson. We stayed in a Deluxe inside cabin that was set up for mobility challenged guest it was huge and a real treat to come home to . Missed the luxury of face cloth sized hand towels in the restrooms. Drinks are expensive like most cruise companies. Almost no Low sugar drink options just Diet Coke or water. Waiters to take drink orders are very rare to find. Each room attendant works on their own and services 16 cabins . Tipping individually proves to be the best way to reward the 4 persons that we dealt with each day. First cruise line we have used onboard cruise excursions. They were reasonably priced and with Gibraltar got us to the Rock very quickly and early. We had a rude French speaking bus driver in Corsica that would drive us mad singing with one hand only on the wheel . We got 50% refund following a complaint. Boarding and disembarkation very quick and easy. Read Less
Sail Date June 2018
The Cunard queens have enjoyed a reputation for elegant cruising that we wanted to experience. The 14 day T/A on Queen Victoria was offered at a reasonable rate and we booked it for our first Cunard cruise. We found the public rooms ... Read More
The Cunard queens have enjoyed a reputation for elegant cruising that we wanted to experience. The 14 day T/A on Queen Victoria was offered at a reasonable rate and we booked it for our first Cunard cruise. We found the public rooms spacious and well appointed. The theater/showroom is large enough to accommodate all of the passengers in the two shows each evening without reservations. There is a large ballroom where nightly big band dancing is held. The main dining venue, Britannia, and the buffet are nicely decorated and of adequate size. There is a promenade deck that goes completely around the ship. Our balcony cabin was clean and of average size with a balcony that was slightly larger then the average cruise ship balcony. The food was of the same quality one would find on Celebrity or Princess. The service was slightly better than average. We were concerned about the assigned table dining for two weeks, but found our other six table mates most enjoyable. Surprisingly, there are only two alternative dining venues, a French restaurant at a $40 per person up charge and a pub with a smaller up charge (not counting a corner of the buffet that was roped off where one can dine at a $20 up charge). Entertainment on the ship was geared to the mature audience. Shows by the cruise ship staff were better that those on the average cruise ship. Shows by other entertainers were mixed, some better, some not so good. There were at least three speakers who each put on a series of talks during the cruise. All were interesting and educational. A string quartet and a harpist provided classical entertainment daily during tea in the ballroom and at other times in the atrium. The orchestra/big band provided ballroom dance music daily. The dances were well attended and the ship provided male and female dancers so singles could enjoy dancing. Give Cunard a try if you find a cruise that interests you or if you enjoy ballroom dancing. Don't feel you're missing something if you stay with your regular cruise line. Read Less
Sail Date March 2018
We chose this cruise from Southampton to Fort Lauderdale because we like days on board the ship and the 11 day voyage from Southampton to Forty Lauderdale is perfect for us. We had done the same voyage the year before -since when the QV ... Read More
We chose this cruise from Southampton to Fort Lauderdale because we like days on board the ship and the 11 day voyage from Southampton to Forty Lauderdale is perfect for us. We had done the same voyage the year before -since when the QV has undergone a refit which has improved the ship although it has created yet another tier of special client which may be good for Cunard but does nothing to integrate passengers. . The itinerary changed due to bad weather and missed Bermuda on the outward stretch but for those doing the whole cruise the commodore did not rule out visiting Bermuda on the return journey which of course does nothing to help those only doing the 11 days to Fort Lauderdale!! We ate in the Britannia restaurant for all meals as we believe it is easier to control what you eat there rather than the buffet! The quality of the food was very good, the range likewise and the choice was sufficiently wide for even the most fastidious.. There was a wide range of activities on board from bridge to table tennis to art appreciation to many dancing classes at different levels to wine appreciation to very good speakers including David Gower who was extremely entertaining even if you knew little about cricket. . Ex US ambassador Peck was also extremely good in his knowledge and background . . The entertainment was generally very good and was certainly varied Any gripes - well yes. Wine remains very expensive and therefore most passengers drink water with their meal . Wine must be purchased at duty free prices and it really is time for Cunard to pass that saving on to passengers . We bought a reasonable amount of drink on board with us as you are allowed on Cunard although we did drink in the lounges as well. . In that Cunard is one of the few lines to treat its passengers as adults and for that they deserve applause. Dressing up is not for everyone but we enjoy it and as this was our second Cunard cruise we have become more used to it. .I saw an article on a forum asking what is the least a lady can get away with dress wise and you did see on formal night many ladies with a sparkly blouse and either nice neat trousers or a skirt to match. .On the whole most people travelling on Cunard do dress up and yes if you dont mind too much that is part of the fun! Read Less
Sail Date January 2018
A customary trip to the Caribbean in Princess grill, the suite was fine with a very efficient cabin attendant, the kitchens made a good efforts with the food and the service in the Princess Grill was commendable. The Concierge Seltran ... Read More
A customary trip to the Caribbean in Princess grill, the suite was fine with a very efficient cabin attendant, the kitchens made a good efforts with the food and the service in the Princess Grill was commendable. The Concierge Seltran Ebillo was personable and efficient. The evenings entertainment was good particularly from the group called the Rewind Project. However the trip itself encountered bad weather and in particular on the return trip there was storm force 11 and if you have ever been in that you would know. There was little respite at night or day for around 48 hours. Waves hit like torpedos, and everything rocked and creaked. If I had a complaint it was the tannoy system. the Captain clearly liked to speak for far to long and repeat himself( - must have come from a holiday ship or something, experienced captains don't do that) and often announcements were made through the cabin speakers when they needn't have been, ie crew exercises etc. Not great when you are trying to catch up on sleep. Read Less
Sail Date November 2017
Wife did not want to fly long distance to winter sun. This was good value for money, no flying and no luggage restrictions. The ship was excellent, crew very attentive, entertainment good and varied, food good, weather variable but ... Read More
Wife did not want to fly long distance to winter sun. This was good value for money, no flying and no luggage restrictions. The ship was excellent, crew very attentive, entertainment good and varied, food good, weather variable but warmed up as we neared the Caribbean. Been there many times so did no tours. Appreciated the presence of a bridge director for organised duplicate competitions on sea days. Guest celebrity speakers excellent. many activities but impossible to do everything as timings clashed. As expected many elderly people with mobility problems. Minor criticisms: No anytime dining unless in more expensive cabins. Dinner at 6pm too early, 8.30pm too late. No activities in the evenings for late diners during first sitting time. Second showw finishes at 11.15pm also too late for activities. Movies were repeated during the second half of the voyage. Need to have enough movies so no repeats. Dinner wines were ridiculously expensive so not much uptake. Read Less
Sail Date November 2017
3 couples chose this cruise as an Autumn getaway-3 nights in Barcelona booked separately and then 9 nights cruising back to Blighty. Initially the political situation worried us but our 4 days in the city were trouble free and most ... Read More
3 couples chose this cruise as an Autumn getaway-3 nights in Barcelona booked separately and then 9 nights cruising back to Blighty. Initially the political situation worried us but our 4 days in the city were trouble free and most enjoyable. 6 of us squeezed into a taxi for the journey to the port Saturday morning. Embarkation wasn't the quickest but we were on board for lunch and cabins were ready at 1pm. Nice bottle of fizz in the cabin. We were on second sitting (not our choice) but my wife charmed the most helpful maitre d and we got on first sitting-table for 6 by the window. Food and service excellent with our table staff willing to go the extra mile to get dishes for you that weren't on the menu. Thank you Alvis & Troy. First sitting too early and second too late. Freedom dining is our preferred choice. Perhaps one day Cunard??? As always Cunard wines are totally overpriced which seems to be reflected in the number of bottled on tables compared with other cruise lines. Our cabin was inside and was fine ( Deck 6) kept spotless by Jaypee and was excellent value for money. Entertainment excellent. Musicians, singers, dancers, comedians, and the lectures were good too. I think Cunard seem to offer high quality speakers compared with other lines. The boat was as beautiful as we remembered it ( on board pre refit Nov 2015) although the Winter Gardens seemed permanently cold. We prefer the buffet to that of Queen Mary-more open and the ballroom is more accessible compared with the Mary. We only used the ship's excursions once- Gbraltar as we left very early afternoon. It would have been nice to spend the whole day there as it seemed a very interesting place. The trip was excellent covering the top of the rock, caves, tunnels and military history of Gibraltar. Our guide Annie, was the best. On other ports the shuttles seemed over priced. Getting off in Southampton very efficient and on time. Overall very enjoyable cruise with excellent weather, great service, beautiful boat and great entertainment. It was a bargain price which made it all the better. We are booked on Victoria for 67 nights in 2019 ( Soton-Hong Kong) can't wait!!!! Read Less
Sail Date November 2017
We (an old friend and I) chose this cruise because we got a good deal on a balcony (my 8th cruise but first balcony) and because of the itinerary. We started in Venice which is one of my favorite cities and went to Kotor, Corfu, Cagliari, ... Read More
We (an old friend and I) chose this cruise because we got a good deal on a balcony (my 8th cruise but first balcony) and because of the itinerary. We started in Venice which is one of my favorite cities and went to Kotor, Corfu, Cagliari, Naples and ended at Rome. Embarkation was remarkably easy. The ship is beautiful, not at all glitzy, but understated. The service was exemplary, everybody was friendly and accommodating. We liked our cabin which was kept spic and span, but wished it wasn't so far forward. Dinner was enjoyable with congenial companions, all from the UK, which was fun for us Yanks. Still, it would have been nice to have an "anytime dining" option. The food was fine but I remembered better food on QM2 ten years ago. In general, since my first cruise in 1999 the food has deteriorated on most middle level cruise lines. We liked the various bars we tried and enjoyed the wine. As Americans we are used to paying a gratuity when we order drinks and they all seemed fairly priced. The entertainment that we saw was good but one night we went to the theater five minutes before the show started and could not find two seats together. We enjoyed watching the ballroom dancing at night but declined offers by gentlemen hosts to dance due to knee issues; still it was nice to be asked. We enjoyed the ports, having a bite to eat, a glass of wine and shopping. We went on one excursion to Pompeii which was fascinating but hard to keep up with the group on uneven surfaces. We disembarked at Civitavecchia which is really not all that convenient for Rome. In general we loved this cruise - I'd give it four and a half stars if I could. Read Less
Sail Date October 2017
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty ... Read More
We spent 7 days on a cruise on Queen Vic. From Venice to Athens. I knew it was not ther cruise for me when i noticed on the daily activity “Chair aerobics”. Excellent food,excellent staff service and operasrting BUT! Bars mostly empty due to high cost of drinks-but the pub was full every days wplaying darts and cards and trivia. Ballroom dancing each night most popular b it you would not want to go and break out on a dance. Most Aussies wondering why the decks were empty at 10pm.oh and for single ladies they did supply officers to dance with you- looked like they had stepped out of a coffin! So if you want a happy cruise of fun this would not be the one to choose, It seems they are relying on all the Brits who want to practice their ballroom dancing and stay in the pub and play darts.And there are plenty of these so no need to change. Basically a shame as had great expectations for a masquerade ball and 20”s evening- a flop unless you had a partner and did proper ballroom dancing moves. Lack of atmosphere and only highlights were good food and good ports.Oh and 1 good comedy show otherwise just ships entertainment. Shops well stocked with quality. Tried fencing but only 12 people allowed for. Read Less
Sail Date September 2017
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest ... Read More
We chose this cruise as it was a great package, everything was in there and as we had not sailed on Cunard before thought it would be good, which it was. Service is second to none, crew most helpful if you even had the slightest problem, i.e. delivering grated ginger, lemon and hot water to your cabin twice a day for a throat tickle. Others were quietly assisted with their gluten free diets to ensure they had the best food available. As usual we did see disabled people being helped in a caring way. The food was exceptional!! We were unfortunate enough to have an obstructed view (which we knew of prior to boarding) due to being later in the booking process but it didn't really take anything away, we saw lots and you are all over the ship or ashore every day so We had plenty of room and clothes storage was ample. Buying a bottle of wine (to drink in your cabin) occasionally ashore was not frowned on as some cruise lines do. The entertainment at times wasn't up to expectations but............... we are all different. Read Less
Sail Date September 2017
Having cruised many times with Princess Cruises, we decided to try Cunard's Queen Victoria because the itinerary included Dubrovnik, Montenegro and overnight in Venice. The ship had just undergone a £34 million refit in May and ... Read More
Having cruised many times with Princess Cruises, we decided to try Cunard's Queen Victoria because the itinerary included Dubrovnik, Montenegro and overnight in Venice. The ship had just undergone a £34 million refit in May and looked splendid, especially the Queens Room, Garden Room and theatre. That said, the new Grand suites and the additions like the Britannia Club restaurant are of no benefit to the majority of passengers. The ship was filled to capacity (around 2,000 passengers) with 1,300 Brits and several hundred Australians but, surprisingly, it seldom felt crowded. PROS • Good itinerary and we had sufficient time to explore independently at each port. • Efficient embarkation, disembarkation and port tenders. • Splendid decor with elegant Queen's Room, Garden Room and good theatre. • Excellent afternoon tea in Queen's Room and good pub lunch in the Golden Lion. • We enjoyed Jenny Bond's lectures, talks on forensics and the piano and guitar recitals. • Cunard is not constantly trying to sell passengers photos, art works, spa treatments etc. CONS • Food in the Britannia restaurant was a major disappointment. • Service was generally mediocre, especially in the Lido but our cabin steward was good. • Drinks were very over priced. • Ship can be unpleasantly cold, especially in the Queen's Room and Britannia restaurant. • Too restrained - nothing resembled "fun" and no sail away gatherings on deck. • Port lectures were poor and simply promoted the trips instead of giving useful information. • Shuttle bus charges were applied to selected passengers who had booked Early Saver fares. FOOD AND DINING There is no anytime dining in the Britannia restaurant, so we chose to eat at 8.30 pm. The service was variable and our table of 6 could finish eating at any time between 9.30 and 10.30 pm. We also went there for breakfast at 8 am and the service then was quite efficient. Food in the Britannia restaurant was a major disappointment with dull menus, no seasoning and very little flavour. We normally prefer the fish dishes but found them to be poorly cooked and flabby with not even a slice of lemon. Carrots and pak choi were served most days as was rice and mashed potatoes. Half of the menu seemed to be vegetarian options and the gluten free soufflés were mainly egg white. We explained this to the restaurant manageress but nothing improved. Even regular Cunard passengers commented that the food standards had deteriorated significantly - but few people thought to complain and just said "it's fine" when asked. We were served a mushroom tart with pastry like concrete, a crab starter that was a spoonful of nothing much in a bun and several deserts that were swimming in ultra sweet golden syrup. The menu on the four formal nights contained nothing special and lobster was only available once during our two weeks on board. Being presented with a set of menus on the last night only served as a grim reminder. The lunch time menu was also very dull, so we often went to the Lido restaurant where we could be more selective. Service in the Lido restaurant was poor, with nobody offering to fetch drinks and disinterested waiters. The Golden Lion pub served fish and chips, chicken curry, pies etc each day and we found this to be a really good alternative. The daily highlight was afternoon tea, served each day in the elegant Queen's Room with a string quartet or harpist to create the right atmosphere. There was a nice choice of crustless sandwiches, followed by cakes and then scones with jam and cream. All were served nicely at a leisurely pace and with a choice of teas. DRINKS Cunard charged around 50 USD for a bottle of very ordinary wine, which is extortionate. We took a couple of bottles on board and, even with the excessive 20 USD corkage charge, it was OK. It was, however, noticeable that little wine was being consumed because it was over priced. A half bottle of chilled bubbly awaited us on arrival which was a nice touch. One glass of wine and no canapés were served at the Commodores reception in the Queen's Room, which was a poor affair compared to the Princess's Captain's Circle. It reminded us of the P & O champagne waterfall, where they charged for every drink! ENTERTAINMENT The TV was small and there is no "on demand" capability, even after the recent refit. The theatre is very comfortable and we enjoyed trying the boxes at the sides. Drinks are not served in the theatre and there are no tables in the arm rests, which are useful for taking notes during lectures. Theatre entertainment ranged from excellent to poor but was perhaps a bit above average. We enjoyed Jenny Bond's lectures and talks about forensics. We enjoyed hearing a group called The Rewind Project presenting the music of The Moody Blues, The Hollies, 10cc and Cliff Richard. Another group (called the Overtures ?) also put on a good show of 60s and 70s music. A comedian named Jon Courtney entertained us with some good jokes and piano playing. David Howes, a multi-instrumentalist played the piano and trumpet and put on quite a show. Ilia and Plexus provided an interesting gymnastic show but trying to fill an hour with such performances is difficult. There was also a grim comedian / ventriloquist one evening. The resident singers and dancers, who put on four shows, were OK but the singers were not very good. CONCLUSIONS The Queen Victoria is a lovely ship but we were very disappointed with Cunard, who failed to come up to their quality image. Breakfast and afternoon tea were good, but, for most meals, menus were dull, food was poorly cooked and lacked flavour. Service was mediocre and the crew simply did their job. Drinks were over priced and the ship was unpleasantly cold in some main areas. No cruise line is perfect but, in our view, Princess provides a much better experience and we have no desire to cruise with Cunard (or P & O) again. Read Less
Sail Date September 2017
Having cruised in April with an itinerary that included Dubrovnik and not being physically mobile to alight the ship we thought why not try Cunard with an itinerary including Dubrovnik. Unfortunately not the best start with a seven and a ... Read More
Having cruised in April with an itinerary that included Dubrovnik and not being physically mobile to alight the ship we thought why not try Cunard with an itinerary including Dubrovnik. Unfortunately not the best start with a seven and a half hour flight delay from Manchester. Boarding the ship in Piraeus at nearly midnight we were finally settled into cabin 8093 . We had booked a 'guarantee' balcony BB cabin and were given BF grade which is a roomy disabled cabin. Tea and coffee making facilities are included complete with biscuits. Although the cabin was sheltered from direct sunshine it was still one of the best cabins we have been in. The ship was full but you would never think so. The dining experience is definitely for traditionalists with formal wear definitely the norm for the two formal nights and a jacket for non formal nights complete with shirt but not a tie. It may seem stuffy but if you know in advance then there is no chance of feeling uncomfortable. The Lido buffet is the choice for passengers who don't like the formal approach. Our third time on Queen Victoria and the best .Cabin - great, food - good, staff- friendly and destinations - well chosen. Read Less
Sail Date September 2017
Towards the end of our Rotary Presidents year some members go on holiday to celebrate the year and this year 17 of us joined the 5 day cruise on the recently revamped Queen Victoria. We have sailed on the QM2 a number of times so were ... Read More
Towards the end of our Rotary Presidents year some members go on holiday to celebrate the year and this year 17 of us joined the 5 day cruise on the recently revamped Queen Victoria. We have sailed on the QM2 a number of times so were keen to see how it compared. We were indeed very impressed by the ship, it was lovely and light and had a very welcoming feel about it. It was definitely easier to navigate your way around the ship than the QM2. We were unlucky however that the itinerary had to be changed due to bad weather so only able to go to Amsterdam and had to miss out Zeebrugge. We knew that our cabin would not be the best i.e. did not have a balcony but other than that it was fine for 4 nights. However our biggest disappointment and criticism was off the food in the Lido restaurant, it was typical canteen food and something I certainly would not have expected from Cunard. The choice was uninteresting and the presentation left a lot to be desired. The food in the main Britannia restaurant was ok. The first night though the service was awful but glad to say it did improve. Some of the staff I did not feel were particularly helpful, others were great. I feel that Cunard are not moving with the times, I think people nowadays want choice and more flexibility for main dining rather than 2 sittings. We loved the options on QM2 where there were speciality nights which you paid extra for but they were great and well worth it. So come on Cunard, things need to change and improvements in your Lido restaurant, as otherwise I will probably not choose the vessel again. Read Less
Sail Date June 2017
We cannot fly and the cruise went from Southampton - that simple. On our arrival, we never received our welcome bottle of cava. Small point. We noted that • our tv was not working properly • light bulbs were missing and ... Read More
We cannot fly and the cruise went from Southampton - that simple. On our arrival, we never received our welcome bottle of cava. Small point. We noted that • our tv was not working properly • light bulbs were missing and some flickering • builder’s tape on a/c grill. It took 3 days to fix these. We noted that our wc did not flush. Our steward told us that the whole of our section had a problem with the vacuum and was being worked on. At least we should have been given a note asking us not to use our wc. When we got back to our cabin in the evening, sewage was still in the pan. I told reception who said they would send a plumber and fix it. Why the plumbers had not checked every affected cabin is beyond me and I believe is a symptom of poor management. However the receptionist had a very cavalier attitude to our problem and so I asked to speak to the manager, and after a few more minutes delay, she did come and speak to us. Generally, Cunard are living in the past and it showed. Although our cabin was one of those recently added, the shower is badly designed with little shelving. The lack of trays in your Lido cafeteria was commented by all. More worrying is the dangerous lighting to the stair treads in your theatre, particularly to those of us with vari-focal lenses. Also I noted broken glass in one of the picture frames in the coffee bar that sells Godiva chocolates. I did point this out to the concierge manager, but unsurprisingly, it remained broken when I left the ship. Just another sign of poor management. The single gangway at Funchal was too steep for your disabled customers, and too narrow for anyone else to pass. There were long delays. The air conditioning on the ship needs balancing. Too many cold spots. Generally, the staff were lovely. We had good and friendly waiters. Our steward did his best, but I guess he was overworked. Finally one of our suitcases was damaged, but the form we filled in at the terminal is not used for anything, and after some telephone calls, we realised we needed to send yet another email to you, which we have done. Cunard is clearly living off its pretentious past. It pretends it is an ocean liner, but it is only veneer. Even the wood is plastic. The people we met at breakfast and lunch were, by and large, elderly and very Conservative. Not for us.. Read Less
Sail Date June 2017
Since we were celebrating our Golden Wedding Anniversary, we wanted a special cruise and at the same time sample a Cunard ship. As we didn't see much of San Francisco and Hawaii when we visited six months prior this cruise gave ... Read More
Since we were celebrating our Golden Wedding Anniversary, we wanted a special cruise and at the same time sample a Cunard ship. As we didn't see much of San Francisco and Hawaii when we visited six months prior this cruise gave us the chance to see both for longer. We enjoyed the activates on board, in particular darts and trivia's, the entertainment staff were the best we have ever encountered. The food was very good and in the dining room, not over facing, if you wanted more you could receive more (other cruises tend to put too much on a plate, which means a lot of wastage). Our friendly waiters, Marina and Glen, went out of their way to ensure we enjoyed our meal The taste of the food, in particular Cheddar Cheese, brought back memories of how it should taste. I was able to have kippers every other day, and the waiters didn't think I was asking for 'capers'. After this first cruise with Cunard we were very impressed, and may have now become our favourite Cruise Line, but future cruises would depend on the itinerary. Read Less
Sail Date March 2017
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.1
Entertainment 4.0 3.7
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 4.0 3.5
Enrichment 4.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.6
Rates 3.0 3.7

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