11 American Cruise Lines Queen of the Mississippi Cruise Reviews for Senior Cruises to U.S.A.

Cruise began in New Orleans (on my bucket list) and we went on a Wednesday and our cruise didn’t begin until Saturday, so we had time to see NOLA or a couple of days. The French Quarter was having a music festival so it was packed with ... Read More
Cruise began in New Orleans (on my bucket list) and we went on a Wednesday and our cruise didn’t begin until Saturday, so we had time to see NOLA or a couple of days. The French Quarter was having a music festival so it was packed with people, but some of the food vendors had some delicious food. We boarded the ship Saturday AM and got underway at 1:00 PM heading towards Memphis, with various stops in between. We had a riverarian and a historian onboard, who gave very interesting talks about the Civil War and the history of the Mississippi. Very interesting talks. Our stateroom was very nice, clean and included a writing desk, a king size bed, 2 end tables, a small closet and an upholstered chair, enough drawer space for some clothing, but we didn’t have to take a lot because the boat had free laundry facilities for the guests. The bathroom was adequate with only a shower, but not enough towel racks or door hooks for clean clothes. We also had a small balcony, which was nice to sit and have a drink or read a book while the boat was on the move. There were plenty of excursions you could sign up for or if you wanted you could explore on your own. Some were complimentary, but most had a fee if you wanted to sign up. There was entertainment every evening after dinner, usually music or a comedy act. The dining room has open seating, so you have the opportunity to meet many people, and these small cruise ships usually have less than 200 passengers. All the servers and deck hands , kitchen staff and cruise directors, etc., are Americans, the boats/ships are all built in the USA, so there is never a problem with communication. Food is usually pretty good, but for some reason the kitchen seemed to be disorganized, therefore food service was very slow. This was our 4th cruise with ACL, and the most disorganized in general. Public areas on the boat were nice and comfortable, whether in the lounges or out on the decks. Happy hour ( 5:30-6:30). is always nice but a bit crowded, sometimes with a line of people waiting for a drink. There were servers with trays of appetizers being passed out and a table with more food and 2 servers to pass out your food of choice. Be careful or you won’t have room for your dinner ( 6:30-8:00). Overall we’ve been really happy with our cruises with ACL and have signed up for our 5th cruise next year. Read Less
Sail Date April 2019
Great Cruise with top notch food, entertainment and service. In addition, very enjoyable and informative cruise tours at the ports. This cruise is focused on older adults as not much that would interest children. Small number of people ... Read More
Great Cruise with top notch food, entertainment and service. In addition, very enjoyable and informative cruise tours at the ports. This cruise is focused on older adults as not much that would interest children. Small number of people on-board which gives ample opportunity to meet new people. There were some traveling alone, some in groups as well as couples. The ship was kept immaculate and our room was a nice size. We enjoyed the view from our balcony. We saw beautiful sunrises and sunsets. There was more than enough to eat and drink at all times! There was accommodation for those that needed accommodation to reach the tour buses and tour destinations. We also were very satisfied with the hotel the first night in New Orleans that was part of the cruise package. Loved that the food and entertainment was inclusive of the local area of the cruise. We highly recommend taking this cruise! Read Less
Sail Date November 2018
Our first cruise with American was on the Columbia River. We were so pleased we signed up for another cruise before we left the Columbia. This most recent cruise was from Minneapolis/St Paul to St Louis in August, 2015. The food service ... Read More
Our first cruise with American was on the Columbia River. We were so pleased we signed up for another cruise before we left the Columbia. This most recent cruise was from Minneapolis/St Paul to St Louis in August, 2015. The food service was below average. Every single breakfast was a crap shoot. In 7 days we received a) the breakfast we ordered; b) warm or hot; and c) in less than 50 minutes exactly one time. We were nearly late for every tour. Lunches were mediocre. Dinners were quite nice, but taste was an ordinary cajun. The hotel manager seemed to be experienced, but she was largely unresponsive to complaints. John and Narda were standouts in service. Gustavo not so much. The BEST part of the cruise was the Mark Twain impersonator and the young, very capable couple both of whom entertained us every day. Both were worth the price of admission each day. The shore tours were poorly organized. For example, our first tour in Red Wing started at the Red Wing Retail store. Surprise! The store was closed. Go figure. Lacrosse was great as was Hannibal. St Louis was, well, St Louis. We won't go back. Avoid this cruise unless you are an entertainment fan. The Mark Twain impersonator and the young couple who cruised with us made the cruise for us. p.s. do not get a cabin forward on the starboard side, main deck. Read Less
Sail Date August 2015
NEVER, EVER AGAIN! If you book a cruise after reading my review below, all I can say is “I warned you.” We booked back-to-back Mississippi River Cruises in August, 2015. First one was from St. Paul, MN to St. Louis, MO: the second ... Read More
NEVER, EVER AGAIN! If you book a cruise after reading my review below, all I can say is “I warned you.” We booked back-to-back Mississippi River Cruises in August, 2015. First one was from St. Paul, MN to St. Louis, MO: the second one from St. Louis to New Orleans. We had the same cabin for both cruises. As other travelers have mentioned, new passengers can come on board at 1030 a.m., but have to cool their heels in a lounge until the cabins are ready two hours later. Why not just push the boarding time back to 1230 and have the rooms ready? We got to our cabin, complete with an EIGHTEEN-inch TV. Really? 18-inch? My computer screen is larger. I had to clean the cobwebs off the sliding glass doors before my wife would go out on the “veranda”. Cobwebs and fingernail clippings on the floor of the veranda were good indications that this company doesn’t bother to clean the outside of the boat. On the second day we realized the crew only has one set of washcloths on board. You can’t get replacement washcloths until 330 p.m. each day, and bath towels are only available after 1030 a.m. For the first few days we told crew members, including the hotel manager, we needed replacement towels, and all said we would get them, but that didn’t happen. For first few days we had to go down and get our own. One day instead of two bath towels, we got two bathmats! Some days we got one washcloth and one hand towel per cabin. How much would it cost to have 2-3 sets on board? We had a Keurig-like coffee maker in our room but nothing to drink the coffee out of for first week. I decided to wait and see how long it would take before the steward noticed. It took a week. Other comments on the room: The cabin wasn’t vacuumed even once in the two weeks we were on board. The volume control on the wall for the public address system was stuck on full blast. Result: every time an announcement was made, I jumped about six inches off whatever I was resting on. While the wall switch supposedly gave us a choice of background music, etc., it was inoperable. The best thing about the room was Ivan Levashov’s painting of white irises. Amazing. Cruise staff told me that average age of passengers was 65-75. Not true by at least a decade. I know that American Cruise Lines has no control over who buys tickets, but the entertainment advertised should reflect that. We had World War 2 vets, Korean War vets (they wore hats advertising such), etc. One night’s entertainment was advertised as “Old Time Rock and Roll”, but the first tune we heard as we entered the room was “Bye Bye Blackbird”, followed by “I Fall to Pieces”, “In the Mood” and “Sentimental Journey”. Bluegrass another night act was not bluegrass music. I could go on and on, but that is illustrative. Even the cruise director admitted to me that they had “misrepresented” the entertainment. Some nights the talent advertised didn’t show up, and afternoon activities on three days included kite flying and BUBBLE BLOWING on the top deck. Be still my heart. PORTS OF CALL: Oh, boy! Where do I start? The ports they advertise only have a casual relationship with what you get. Personally, I don’t think three hours on land counts as a port call. Passengers are herded onto buses, sometime for three hours, with no breaks. Local tours too often are a tour bus driving up and down the streets of small towns, looking at the outsides of vintage houses and touring vacant lots and closed store fronts with the tour guide saying “This lot/store used to be……….” The highlight of a couple of tours was a stop at the top of a bluff overlooking the town. Almost every port call ended, like at Disneyland/ Disney World, at a gift shop. The first port of call was Red Wing, MN, home of the famous Red Wing Shoes, but we were there on a SUNDAY, when the factory and store are closed. Clearly American Cruise Line knows this. Result: a bus “tour” around this tiny town with a stop at a pottery-centered gift shop. We didn’t stop at Davenport, Iowa; Oak Alley, LA or Baton Rouge, LA, with no public acknowledgement of why. Instead we landed at tiny towns like Burlington, IA and St. Francisville, LA; both of which are ill equipped for and can not be considered an “attraction”. Don’t assume you are going to get to see Elvis’s bedroom at Graceland or the exhibits at the Lorraine Motel in Memphis where MLK, Jr. was killed. Didn’t happen. Also, excursion on another day was to a button museum. I couldn’t make this stuff up. ACL has no way of keeping track of which passengers are on the boat and who are not at any given stop. Consequently, for example, in Memphis, one passenger was left behind at the tour stop at St. Jude’s Hospital; a CREW member was left behind at the afternoon excursion, and a couple who had gone into town for dinner was left behind as the boat took off down the river at 7 p.m., instead of at the advertised time of 8 p.m. After sailing for 30 minutes, the boat had to turn around and go back to Memphis to pick the couple up. Crew error. When we told crew that we would be off the boat for one night, nothing (to my knowledge) was written down either upon our departure or return. A final insult was my wife and I being literally left in the parking lot in New Orleans as the shuttle to the airport drove away early. Again, crew error. Result: cruise director unsuccessfully chasing after shuttle on foot, followed by an 80-90 mph taxi ride to the airport to catch up with the bus which had our luggage. Most exciting and entertaining (although stressful) part of the trip. FOOD: Breakfast was well handled, but food to table for lunch and dinner occasionally had only a casual relationship with menu choices. Worst, the ice cream served was “soup” at every meal. Passengers complained on first half of cruise and ice cream was firm for next two days, followed by 10 days of melted ice cream. You could have consumed it with a straw. VALUE: For what we spent on two weeks with ACL on the Mississippi, we could have flown to Europe and had an all-inclusive river cruise or ocean cruise. Please note that ACL price doesn’t include tips or airline tickets. Those are on you. Read Less
Sail Date August 2015
We embarked the Queen of the Mississippi in New Orleans, this was our first small boat cruise, what a wonderful experience, no lines or waiting EVER. The boat went north on the river up to Memphis, they had interesting & informative ... Read More
We embarked the Queen of the Mississippi in New Orleans, this was our first small boat cruise, what a wonderful experience, no lines or waiting EVER. The boat went north on the river up to Memphis, they had interesting & informative shore excursions that were included in the price for the most part, except for Graceland in Memphis. The rooms were very roomy and comfortable and all have a deck with table & chairs, the service on this boat is excellent by everyone on this boat. The food was wonderful, they offer have cocktails & hors de oeuvres 5:30-6:30 and then dinner! After dinner there is always entertainment by different performers. They offer breakfast, lunch & dinner selections & you can also get half portions. The nice thing about this cruise is your not slammed with a bill at the end for alcohol, shore excursions etc. This is an older crowd as there really isn't much to do for younger children, no pools, clubs, activities etc. We liked it so much we booked another cruise with them for next year & would recommend it to anyone. Read Less
Sail Date June 2015
First time cruising of any type. Picked a small ship since we didn't want to be over whelmed with people. Mostly had a great time. Met some great fellow cruisers, and some excellent dedicated staff. Cabin steward/wait-staff were ... Read More
First time cruising of any type. Picked a small ship since we didn't want to be over whelmed with people. Mostly had a great time. Met some great fellow cruisers, and some excellent dedicated staff. Cabin steward/wait-staff were great. Didn't mind having to come back to clean the room when we slept in, very well informed about the food, which was excellent throughout the trip. Due o our mobility issues (not wheelchair) we couldn't disembark at Oak Alley. Had a minor scare at Baton Rouge hen my wife fell and skinned her knee. Crew and staff, from the captain on down, very responsive and offered to provide medical attention, which we declined. An icepack and rest fixed the problem. No problems after that, but disembarking/re-embarking at the remaining ports was a little difficult, primarily due to the levies on the Mississippi River. Dining is single seating which is great!. Met different people each meal. Tried to explain the American election system, and American gun laws to people from Australia and New Zealand. Didn't succeed, but it was fun. Recommend the trip to anyone wanting s leisurely trip, doing just what you want to. We are cruising with ACL again, but a different voyage. Read Less
Sail Date June 2015
This was a trip that we had planned for many years. We were a group of 6 and each of us were very excited. Unfortunately, we were disappointed. I wish we had seen some of the posted reviews prior to booking. This cruise is indeed pricey ... Read More
This was a trip that we had planned for many years. We were a group of 6 and each of us were very excited. Unfortunately, we were disappointed. I wish we had seen some of the posted reviews prior to booking. This cruise is indeed pricey and not worth the cost. The staff were all very inexperienced however, their improvement during the course of the trip was really remarkable. However, We did not sign up for a teaching experience. If this is the case it should be reflected in the price with a reduction. We found out that the experienced staff was on the newly launched boat and the Mississippi Queen got the short end. NOT fair. Another issue we had was the matter of seating in the dining room. We were told it was open seating but there was reserved signs on at least 4 tables. We were upset and spoke with the cruise director who told us that there was a large group and the smaller groups he was told to give them reservation seating and this came from corporate. Wake up corporate, treat all your paying customers equally. Either offer reserved seating or open seating. We had to scramble into the dining room 3 times a day to ensure we would sit together. On the plus side the food we had was great. Read Less
Sail Date May 2015
This was our first time on this cruise line and we had a most wonderful time. The staff couldn't do enough for you. We were celebrating our anniversary and were treated to a special wine and just over all great service. The rooms ... Read More
This was our first time on this cruise line and we had a most wonderful time. The staff couldn't do enough for you. We were celebrating our anniversary and were treated to a special wine and just over all great service. The rooms are clean altho a bit dated but there was no real problem. The main lounge needs a bit of update and the boat needs some painting update but the balconys were painted and fine. The cruise was a bit more costly than ocean cruised we have been on, however, if you were to break down the charges for tips, drinks and extras on ocean cruises I believe the costs would be very close. The food was outstanding. We never had a bad meal, and choices were very good. It would have been nice to have a quieter dining room but with 150 people that is difficult. Over all, things were excellent and we really enjoyed the cruise and are glad we went. Read Less
Sail Date April 2015
I truly enjoyed my week on the Mississippi River. I learned a lot, enjoyed all the tours and loved the small boat where all passengers ate at one time in one dining room. The staff was truly enjoyable as they went out of their way to ... Read More
I truly enjoyed my week on the Mississippi River. I learned a lot, enjoyed all the tours and loved the small boat where all passengers ate at one time in one dining room. The staff was truly enjoyable as they went out of their way to be helpful and courteous. The staff really kicked in to assist those that were not as mobile. It was very relaxing to be on a small boat and truly get to visit with people from across the country. Read Less
Sail Date April 2015
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the ... Read More
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the cruise, not just at the beginning and end. They were also very accommodating in meeting off menu requests for individual passengers. And it's always wonderful to develop new relationships with the staff and other passengers across the table. Afternoon Happy Hours provided another excellent means to meet and enjoy others on the cruise. We can not praise Captain Kenny enough. Going beyond our expectations, he participated in the evenings entertainment and was clearly respected and liked by the various entertainers. His on deck lectures were highlighted by visuals of eddys and other river items. The cabin was large and the balcony added to the pleasure. Vicksburg, Frogmore, Baton Rouge stand out as best stops on the cruise. Read Less
Sail Date November 2014
" Small cruising done perfectly " truly describes the experience. The staff are well trained, polite and very accommodating. Food and drinks were outstanding. Entertainment and "Toots" enhanced the overall experience. ... Read More
" Small cruising done perfectly " truly describes the experience. The staff are well trained, polite and very accommodating. Food and drinks were outstanding. Entertainment and "Toots" enhanced the overall experience. That is why we hope to go again and again. [Our stateroom was] Spacious, elegant, plenty of drawer/closet space. We did have a severe leak on the floor. We told someone when we arrived but I guess it was a very hectic time and no one came to check for a couple of days. I think one of the stewards reported it again. By that time the rug was saturated and some clothes got soaked. However, once discovered the crew worked to discover the source of the leak. It did take a couple of trys but was resolved. The crew did a good job in tracking down the problem. The room was musty but did dry out in time for the next cruise. The coordination of events and organization of the cruise demonstrates a well thought out plan that takes training, experience, and skill. There was one steward who went "above and beyond" for me. His name is Salvadore S/. I will be writing a letter on my experience under separate cover as he deserves special recognition. Briefly, I have severe back pain and he watched over me the whole trip with compassion, humor, and efficiency. The dining room was a little noisy compared to the rest of the large rooms. Having several small areas/lounges allows opportunity for small group experience and personal time Overall a great excursion done in a quality way ! Thank you. Read Less
Sail Date April 2014
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 4.1
Public Rooms N/A 4.5
Fitness Recreation N/A 3.3
Family N/A 3.3
Shore Excursion N/A 4.2
Enrichment N/A 4.1
Service N/A 4.5
Value For Money N/A 4.0
Rates N/A 3.6

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