Sail Date: February 2019
First, the cruises offered by ACL are geared towards mature audiences - 60's and up, although there very people much younger on this cruise. Actually who's on the cruise really doesn't matter to me, as long as people are ... Read More
First, the cruises offered by ACL are geared towards mature audiences - 60's and up, although there very people much younger on this cruise. Actually who's on the cruise really doesn't matter to me, as long as people are enjoying their experience. I have taken 7 ocean cruises and on rivercruise (20 years ago). If you are expecting in your face activities and craziness, pick something other than a river cruise. This was a celebration cruise for my husband and I, and when greeted when boarding the boat, we were congratulated and on the second day, after returning from a shore excursion, we found champagne and strawberries in our cabin! Every crew member is there to serve you and extend extraordinary customer service, which was evident every minute of the day (we had to ask someone to thread a needle, and they did so with a smile!). When crew members say they love their jobs, that says something about a company! Because the river was running high, a last minute change of itinerary was made and I thought it gave us an even better experience; also, Because we were in the height of Mardi Gras season, instead of staying in a hotel pre-cruise (part of your fare), we stayed on the boat - we were greeted by a lovely buffet and drinks. We were not able to dock at Houmas House or Oak Alley, but those excursions were changed to days when we were in Baton Rouge and New Orleans. We cruised up to St. Francisville instead on the first day, and had the choice of three additional excursions (only 2 of the many offered were premium at an extra charge, by the way...). Also in Baton Rouge, which is not the most exciting stop, they added a walking tour by their river guide, which made is all worth while. And because we returned to New Orleans a half day early, excursions to the WW2 museum and a French Quarter walking tour were added! I think this was all handle exceptionally well!!! On the ACL cruises, beer and wine are included at Lunch, cocktail hour, dinner and during the evening entertainment, so you are not running up a tab. The food was excellent and you could request half portions. There were also snacks, coffee, tea, fruit, juice and soda always available in two of the lounges. My husband had never cruised before and I knew that an ocean cruise was out of the question - he thoroughly enjoyed this and we are considering other itineraries in the future. The cost seems high at first, but when I compared it to an ocean cruise with similar accommodations (balcony), and considering that there is no charge for adult beverages, no tipping, free excursions, free WIFI, the cost is comparable. Read Less
6 Helpful Votes
Sail Date: November 2018
Great Cruise with top notch food, entertainment and service. In addition, very enjoyable and informative cruise tours at the ports. This cruise is focused on older adults as not much that would interest children. Small number of people ... Read More
Great Cruise with top notch food, entertainment and service. In addition, very enjoyable and informative cruise tours at the ports. This cruise is focused on older adults as not much that would interest children. Small number of people on-board which gives ample opportunity to meet new people. There were some traveling alone, some in groups as well as couples. The ship was kept immaculate and our room was a nice size. We enjoyed the view from our balcony. We saw beautiful sunrises and sunsets. There was more than enough to eat and drink at all times! There was accommodation for those that needed accommodation to reach the tour buses and tour destinations. We also were very satisfied with the hotel the first night in New Orleans that was part of the cruise package. Loved that the food and entertainment was inclusive of the local area of the cruise. We highly recommend taking this cruise! Read Less
1 Helpful Vote
Sail Date: July 2018
This was my second cruise with American Cruise Lines. I was a solo female traveler. I gave myself two days in downtown Pittsburgh and enjoyed myself very much. I stayed at the same hotel as the cruise line's designated night-before ... Read More
This was my second cruise with American Cruise Lines. I was a solo female traveler. I gave myself two days in downtown Pittsburgh and enjoyed myself very much. I stayed at the same hotel as the cruise line's designated night-before stay and appreciated that the hotel transition was smoothly done (Hampton Inn Downtown). We hit a snag the first day; we had to be bused down to Marietta, Ohio (three hours) as the ship could not get into Pittsburgh (too high of water, I believe). This was my first encounter with such a drastic schedule change (this is my fourth river cruise) but I found in speaking with other passengers that it happens. My single cabin was clean and roomy enough for my stuff. I loved having my own balcony! There were lots of places on the ship to go and enjoy the River (inside and outside lounges). I loved JoAnn and Steve who showed their love of the River in their talks and they were great entertainers! I loved the food. I took full advantage of the port and shore excursions (many complimentary) and enjoyed them. I thoroughly enjoyed the tour of Churchill Downs. I knew next to nothing about the Kentucky Derby and enjoyed learning about it. We were not there during the racing season but got to see some horses during their morning workout. Our young lady guide was enthusiastic and knowledgeable. It is generally an older crowd and I found many pleasant table companions. Read Less
Sail Date: July 2018
Boat and service was very good at first. But did not follow the itinerary and had to disembark a day early and was bussed 4 hrs to Pittsburgh. The itinerary called for cruising at night but captain would not. If they won’t follow the ... Read More
Boat and service was very good at first. But did not follow the itinerary and had to disembark a day early and was bussed 4 hrs to Pittsburgh. The itinerary called for cruising at night but captain would not. If they won’t follow the basic itinerary in ACL Cruise Guide then change it. Lost a full day aboard ship. Letter of complaint was not responded to. Sad. We did very much enjoyed the accommodations, food, service and would have liked to see the 3 ports we missed. Our dissatisfaction is with the home office and the captain. He claimed that the river was too high and strong current. But river heights were normal. He also claimed there was too much drift wood in the river. I and other passengers saw none. The trip should have started in Louisville in order to make it to Pittsburgh. This was our second cruise on ACL. The first was of Maine coast. Excellent Read Less
1 Helpful Vote
Sail Date: March 2018
I wanted to learn more about life on the lower Mississippi now compared to Huck Finn's era, the use of paddle boats and southern plantations. Embarkation was smooth, luggage was treated well and delivered promptly. Disembarkation was ... Read More
I wanted to learn more about life on the lower Mississippi now compared to Huck Finn's era, the use of paddle boats and southern plantations. Embarkation was smooth, luggage was treated well and delivered promptly. Disembarkation was very early in the morning and luggage must be in the hall before going to bed on the last night. There were five decks and an 8 person elevator that serve them all. Only 30 percent of the 8 days was ship movement, mostly at night, on this trip. The average age of the 147 passengers was about 65 with the youngest at age 26 year. Thus, not much entertainment for children. Attractions were: Tour of the pilot's room, entertainment every evening, all costs aboard ship were included, NO tipping on the ship, motor coaches pre-arranged for on shore attractions. Admission to on shore sites were of three price categories: 1. Included such as Vicksburg Civil War battlefield admission 2. Medium price ==> $40 to $70 for plantation visits 3. High price (Elvis Pressley's Graceland at $140) The extra benefit there was VIP status which included going to the head of the line, seeing a couple of extra sites, a $15 coupon toward food, souvenirs etc. A great vacation because you can travel without unpacking. Read Less
Sail Date: September 2017
Location of cruise and area that interested us. Had been on New Orleans to Memphis cruise in past and wanted to try different area of river. Much different views unencumbered by the levees lower on the river. Staff was more than ... Read More
Location of cruise and area that interested us. Had been on New Orleans to Memphis cruise in past and wanted to try different area of river. Much different views unencumbered by the levees lower on the river. Staff was more than accommodating. A lock on he river was inoperable and the staff went above and beyond to redirect the boat to other destinations and made the disembarkation have many different options with hotel rooms and dinners on the company, help in changing airline flight accommodations. The staff was great and I am sure lost some sleep while rearranging destinations. Was not aware cruise was directed at seniors, most of the passengers were in there late 70's, 80's and 90's, this was not a problem and in fact was enlightening to talk and share stories with the other passengers. Staff was very friendly and easy to talk to and acknowledge each of us. Read Less
1 Helpful Vote
Sail Date: April 2017
From the moment we boarded the Queen of the Mississippi in Memphis, we enjoyed the luxury of all aspects of the ship. The directors attention to details, the room, every meal experiences and the menu choices, all the members of the crew, ... Read More
From the moment we boarded the Queen of the Mississippi in Memphis, we enjoyed the luxury of all aspects of the ship. The directors attention to details, the room, every meal experiences and the menu choices, all the members of the crew, the excursions in various ports, entertainers, the atmosphere in general all combined to make for wonderful experiences and find memories. We met some lovely people from every corner of this great country - Alaska, Calafornia, Michigan, North Carolina and enjoyed getting to know them better over our delicious meals together.(Albeit, very difficult to hear across the table in the full dining room- acoustics need improving there). Most of all the wonderful sense of calm, relaxation and security we experienced at every moment. We sharing our adventure with everyone and strongly urge them to trust this river cruise line. Thank you, American Cruise for the smooth sailing south on the beautiful Mississippi! Read Less
4 Helpful Votes
Sail Date: April 2017
My husband and I have always cruised on larger ships and wanted to try the small ship cruising experience. Also, while we have traveled oversees many times, we really haven’t seen as much of the U.S as we’d liked and felt it was ... Read More
My husband and I have always cruised on larger ships and wanted to try the small ship cruising experience. Also, while we have traveled oversees many times, we really haven’t seen as much of the U.S as we’d liked and felt it was time to explore our own backyard. We heard that American Cruise Lines was the best option for small ship cruising in the U.S. The overall American Cruise Lines experience was fantastic. From the food, to the staff, to the many interesting places we visited, we had an amazing time. ACL staff went out of their way to make the cruise enjoyable and would accommodate any special request such as a specific wine or a different dish than was on the menu. The quality of the food as well as the presentation was topnotch. Not only was there a great selection of southern cuisine, but a variety of other options to choose from as well. Every night there was a complimentary cocktail hour. The appetizers served were delicious, and were never repeated twice. This was also a great opportunity to meet a variety of people from all over the world. Onboard there was great nightly entertainment and knowledgeable historians who embellished our onshore excursions with their discussions. When going on shore, the small groups made it much easier to really delve into each destination. The local expert guides were very knowledgeable about each place we visited and were excellent at explaining the history to us. The staff was very organized whenever we were getting on and off the ship, not only at the beginning and end of the cruise, but also for the onshore excursions as well. They made it very easy for people who had trouble walking and had golf carts to help out. Read Less
1 Helpful Vote
Sail Date: March 2017
Our friends and my husband and I always wanted to do a Mississippi River cruise. Chose American Cruise Lines. Sailed on the Queen of the Mississippi. We had a wonderful time. Cabin had ample room, balcony had room for 2 chairs and a ... Read More
Our friends and my husband and I always wanted to do a Mississippi River cruise. Chose American Cruise Lines. Sailed on the Queen of the Mississippi. We had a wonderful time. Cabin had ample room, balcony had room for 2 chairs and a table (about 30" rd). Entertainment was good. Plenty of on board activities, games, books to read, a putting green on the upper deck, some work out equipment and plenty of places to sit and relax. The dining room was impeccable, waiters/waitresses, chefs, all were more than one could ask for. The meals were fantastic. We had 2 ports of call, Oak Alley Plantation which was jaw dropping and a bus tour to St. Francisville/Baton Rouge which was okay. The service on the boat was A+. The staff from the Hotel Manager to waiters, housekeeping etc. were friendly, polite, helpful. Will consider doing the Snake River tour in a couple of years. Thank you for a memorable vacation! Read Less
2 Helpful Votes
Sail Date: March 2017
We chose a 4 night cruise because we had not been on a cruise in the last fifty years and wanted to be sure we would like it before taking a longer one. We were treated to an overnight stay in New Orleans the night before embarkation and ... Read More
We chose a 4 night cruise because we had not been on a cruise in the last fifty years and wanted to be sure we would like it before taking a longer one. We were treated to an overnight stay in New Orleans the night before embarkation and had time to see some of the sights in the French Quarter. We were collected at our hotel and conveyed to the docks by bus. Passengers could dress as formally or casually as they wanted and still feel that they fitted in. The ship was small enough that everyone could fit into the dining room at one time. We enjoyed the entertainment provided nightly. The plantation tours were extremely good. We elected to tour the ship's pilot house which proved very interesting. The cabin had everything we needed and was well kept by staff. We especially enjoyed sitting on our balcony with the Mississippi breeze fanning us. The service was exceptional in the dining room and elsewhere. The staff acknowledged guests and greeted them at every opportunity. The food was out of this world- both in tasting good and in presentation! Menu selections were such that everyone should have been pleased. Read Less
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 0.0
Public Rooms N/A 0.0
Fitness Recreation N/A 0.0
Family N/A 0.0
Shore Excursion N/A 0.0
Enrichment N/A 0.0
Service N/A 0.0
Value For Money N/A 0.0
Rates N/A 0.0

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