35 American Cruise Lines Queen of the Mississippi River Cruise Reviews

We have not done cruised this river before. It is not offered that often and we just wanted to see some of the cities and sites on the itinerary. We had a hotel included for the night before we boarded the ship, the Queen of the ... Read More
We have not done cruised this river before. It is not offered that often and we just wanted to see some of the cities and sites on the itinerary. We had a hotel included for the night before we boarded the ship, the Queen of the Mississippi Paddle-Wheeler, in St. Louis and traveled to Pittsburgh. The embarkation was handled smoothly and so was the disembarking. If you have never gone through the locks on a large river, it is an interesting experience. We toured the Trail of Tears Museum in Cape Giradeau, MO. Very well done. The highlight for us was to tour Churchill Downs in Louisville, KY. There were 2 tours offered in Cincinnati and both were interesting. The service on the ship was excellent. Food is very good and one has the option to choose 1/2 portion of each meal. Be warned,,,desserts are outstanding! Each of the lounges has coffee, tea, juices, sodas, water and snacks available at all times. Read Less
Sail Date June 2017
We did not want to leave the country.. Everything was great. Attention to details was superb The crew was very attentive and service oriented. The food was wonderful with plenty of good choices. Special requests regarding diets were ... Read More
We did not want to leave the country.. Everything was great. Attention to details was superb The crew was very attentive and service oriented. The food was wonderful with plenty of good choices. Special requests regarding diets were honored Afternoon lectures were enjoyable and diverse. We learned alot about the history of the Mississippi River, the Civil War and the famous and infamous people who shaped the area.The cocktail hour and the hor duerves were great. A good way to meet new friends.. Evening entertainment was varied and very good. Shore excursions were very informative. Enjoyed the Frogmore Cotton gin and Oak Alley Plantation, The city tour of New Orleans was wonderful thanks to our tour director Marty. We enjoyed ourselves so much that we signed on for another American Cruise Lines for next year. We would not hesitate to recommend this cruise line to anyone who is contemplating a cruise. Read Less
Sail Date November 2016
A trip of a Mississippi Steam boat was an ambition we have had for a long time. WE struggled to arrange direct from the UK. An opportunity arose which we seized as it gave the opportunity to visit New Orleans and Memphis. We found ... Read More
A trip of a Mississippi Steam boat was an ambition we have had for a long time. WE struggled to arrange direct from the UK. An opportunity arose which we seized as it gave the opportunity to visit New Orleans and Memphis. We found the state rooms very comfortable and well appointed, The food and wine was excellent. Although the dinning room was a little noise which mad it difficult having a conversation with fellow guests at meal times. Out waitress on several occasions was Krystin; we found that nothing was too much trouble and she was very attentive to our needs. All the staff from deck hands to the Management Team were very friendly and helpful and made the cruise an enjoyable experience. We found the excursions interesting but not enough time to take advantage of the visits. We would have liked more time at the Civil War visitor centre to view the exhibits and similarly we were requested to leave one of the Plantations so that we could visit "a gift shop" on the way back to the ship. Read Less
Sail Date November 2016
The cruise was supposed to go from St. Paul, Minnesota to New Orleans, Louisiana but high waters in Minnesota required last minute changes in plans. American Cruise Lines (ACL) rescheduled us to start in Nashville instead which required ... Read More
The cruise was supposed to go from St. Paul, Minnesota to New Orleans, Louisiana but high waters in Minnesota required last minute changes in plans. American Cruise Lines (ACL) rescheduled us to start in Nashville instead which required all passengers to change flight plans a few days before the start date, but ACL did reimburse us for the extra charges involved. We feel that ACL did a good job with the rescheduling. The only down side to the cruise was Kevin, the Cruise Director. He was young, brash, not very helpful, and often just a jerk. We hope that we will not meet up with him again. The rest of the staff was outstanding, friendly, and very helpful. Shore excursions were well planned out, very interesting, and first rate. The river experts were very knowledgeable and fun to be with. Steve and JoAnn were great with the local knowledge and are outstanding entertainers. This was our third cruise with ACL, and we have scheduled another for next year which also attests to our satisfaction. Read Less
Sail Date October 2016
Never take this cruise. They talk about some great tours and cancel many of them along the way. The food is not good, the service is mostly done by interns that are learning and it is super over priced for receiving close to nothing. ... Read More
Never take this cruise. They talk about some great tours and cancel many of them along the way. The food is not good, the service is mostly done by interns that are learning and it is super over priced for receiving close to nothing. Terrible and boring cruise up the Mississippi with almost know good entertainment or activities. The boat even crashed into a sand bar at night - took about 30 minutes of pushing back and forth to get off and woke everyone up- bent the paddle wheel and made them late to arrive in Memphis so they canceled the Memphis tour? If you want a good cruise go on a Viking River cruise. The difference is like a cubic to a diamond. Our only grace was we had planned a few days on our own in the start destination and the end destination so we saw those two locations and had fun there Read Less
Sail Date August 2016
for the experience of a river cruise we chose this one. The length seemed right and we wanted to see the south. Being able to do a pre & post stay was also why we selected this cruise. We have done about 10 cruises in the past- but ... Read More
for the experience of a river cruise we chose this one. The length seemed right and we wanted to see the south. Being able to do a pre & post stay was also why we selected this cruise. We have done about 10 cruises in the past- but not a river cruise until now. We knew very little about thye geography and did not do any extra research before we came down. The cruise tours hae helped us learn alot about this part of the country and the history. The beds are comfortable and the staff have been friendly and very helpful so far. the food is pretty good too. Including wine & beer with meals is nice as well. I have had soup a couple of times that thas not been hot but most things are served at the correct temperature. I also noticed flies on the food in the buffet table- but this would be very ahrd to manage considering the heat and the open air. Read Less
Sail Date June 2016
We followed the Lewis and Clark Trail on the Snake and Columbia Rivers. We are veteran river cruisers (Europe) but this was our first with ACL and first in the USA. The open seating for breakfast, lunch and dinner gave us an opportunity to ... Read More
We followed the Lewis and Clark Trail on the Snake and Columbia Rivers. We are veteran river cruisers (Europe) but this was our first with ACL and first in the USA. The open seating for breakfast, lunch and dinner gave us an opportunity to mix and mingle with passengers from all over the USA and Canada. Meals and service were outstanding. Todd Weber, Lewis and Clark expert, made history come alive in his presentations throughout the week. The captain was personable as well as informative as he sailed us through 8 locks on the rivers. Scenery was spectacular and shore excursions were varied - from town visits, interpretative centers, museums, Multomah Falls & Bonneville Dam, Mt. St. Helens, Rose Gardens in Portland, OR. So many wonderful photo opportunities. Evening musical entertainment was chosen appropriately for the theme and quite enjoyable. Our cabin was located just two doors from the lounge making early morning coffee, snacks and pastries very convenient. This was a cruise I would surely recommend to my friends. Read Less
Sail Date August 2015
NEVER, EVER AGAIN! If you book a cruise after reading my review below, all I can say is “I warned you.” We booked back-to-back Mississippi River Cruises in August, 2015. First one was from St. Paul, MN to St. Louis, MO: the second ... Read More
NEVER, EVER AGAIN! If you book a cruise after reading my review below, all I can say is “I warned you.” We booked back-to-back Mississippi River Cruises in August, 2015. First one was from St. Paul, MN to St. Louis, MO: the second one from St. Louis to New Orleans. We had the same cabin for both cruises. As other travelers have mentioned, new passengers can come on board at 1030 a.m., but have to cool their heels in a lounge until the cabins are ready two hours later. Why not just push the boarding time back to 1230 and have the rooms ready? We got to our cabin, complete with an EIGHTEEN-inch TV. Really? 18-inch? My computer screen is larger. I had to clean the cobwebs off the sliding glass doors before my wife would go out on the “veranda”. Cobwebs and fingernail clippings on the floor of the veranda were good indications that this company doesn’t bother to clean the outside of the boat. On the second day we realized the crew only has one set of washcloths on board. You can’t get replacement washcloths until 330 p.m. each day, and bath towels are only available after 1030 a.m. For the first few days we told crew members, including the hotel manager, we needed replacement towels, and all said we would get them, but that didn’t happen. For first few days we had to go down and get our own. One day instead of two bath towels, we got two bathmats! Some days we got one washcloth and one hand towel per cabin. How much would it cost to have 2-3 sets on board? We had a Keurig-like coffee maker in our room but nothing to drink the coffee out of for first week. I decided to wait and see how long it would take before the steward noticed. It took a week. Other comments on the room: The cabin wasn’t vacuumed even once in the two weeks we were on board. The volume control on the wall for the public address system was stuck on full blast. Result: every time an announcement was made, I jumped about six inches off whatever I was resting on. While the wall switch supposedly gave us a choice of background music, etc., it was inoperable. The best thing about the room was Ivan Levashov’s painting of white irises. Amazing. Cruise staff told me that average age of passengers was 65-75. Not true by at least a decade. I know that American Cruise Lines has no control over who buys tickets, but the entertainment advertised should reflect that. We had World War 2 vets, Korean War vets (they wore hats advertising such), etc. One night’s entertainment was advertised as “Old Time Rock and Roll”, but the first tune we heard as we entered the room was “Bye Bye Blackbird”, followed by “I Fall to Pieces”, “In the Mood” and “Sentimental Journey”. Bluegrass another night act was not bluegrass music. I could go on and on, but that is illustrative. Even the cruise director admitted to me that they had “misrepresented” the entertainment. Some nights the talent advertised didn’t show up, and afternoon activities on three days included kite flying and BUBBLE BLOWING on the top deck. Be still my heart. PORTS OF CALL: Oh, boy! Where do I start? The ports they advertise only have a casual relationship with what you get. Personally, I don’t think three hours on land counts as a port call. Passengers are herded onto buses, sometime for three hours, with no breaks. Local tours too often are a tour bus driving up and down the streets of small towns, looking at the outsides of vintage houses and touring vacant lots and closed store fronts with the tour guide saying “This lot/store used to be……….” The highlight of a couple of tours was a stop at the top of a bluff overlooking the town. Almost every port call ended, like at Disneyland/ Disney World, at a gift shop. The first port of call was Red Wing, MN, home of the famous Red Wing Shoes, but we were there on a SUNDAY, when the factory and store are closed. Clearly American Cruise Line knows this. Result: a bus “tour” around this tiny town with a stop at a pottery-centered gift shop. We didn’t stop at Davenport, Iowa; Oak Alley, LA or Baton Rouge, LA, with no public acknowledgement of why. Instead we landed at tiny towns like Burlington, IA and St. Francisville, LA; both of which are ill equipped for and can not be considered an “attraction”. Don’t assume you are going to get to see Elvis’s bedroom at Graceland or the exhibits at the Lorraine Motel in Memphis where MLK, Jr. was killed. Didn’t happen. Also, excursion on another day was to a button museum. I couldn’t make this stuff up. ACL has no way of keeping track of which passengers are on the boat and who are not at any given stop. Consequently, for example, in Memphis, one passenger was left behind at the tour stop at St. Jude’s Hospital; a CREW member was left behind at the afternoon excursion, and a couple who had gone into town for dinner was left behind as the boat took off down the river at 7 p.m., instead of at the advertised time of 8 p.m. After sailing for 30 minutes, the boat had to turn around and go back to Memphis to pick the couple up. Crew error. When we told crew that we would be off the boat for one night, nothing (to my knowledge) was written down either upon our departure or return. A final insult was my wife and I being literally left in the parking lot in New Orleans as the shuttle to the airport drove away early. Again, crew error. Result: cruise director unsuccessfully chasing after shuttle on foot, followed by an 80-90 mph taxi ride to the airport to catch up with the bus which had our luggage. Most exciting and entertaining (although stressful) part of the trip. FOOD: Breakfast was well handled, but food to table for lunch and dinner occasionally had only a casual relationship with menu choices. Worst, the ice cream served was “soup” at every meal. Passengers complained on first half of cruise and ice cream was firm for next two days, followed by 10 days of melted ice cream. You could have consumed it with a straw. VALUE: For what we spent on two weeks with ACL on the Mississippi, we could have flown to Europe and had an all-inclusive river cruise or ocean cruise. Please note that ACL price doesn’t include tips or airline tickets. Those are on you. Read Less
Sail Date August 2015
We embarked the Queen of the Mississippi in New Orleans, this was our first small boat cruise, what a wonderful experience, no lines or waiting EVER. The boat went north on the river up to Memphis, they had interesting & informative ... Read More
We embarked the Queen of the Mississippi in New Orleans, this was our first small boat cruise, what a wonderful experience, no lines or waiting EVER. The boat went north on the river up to Memphis, they had interesting & informative shore excursions that were included in the price for the most part, except for Graceland in Memphis. The rooms were very roomy and comfortable and all have a deck with table & chairs, the service on this boat is excellent by everyone on this boat. The food was wonderful, they offer have cocktails & hors de oeuvres 5:30-6:30 and then dinner! After dinner there is always entertainment by different performers. They offer breakfast, lunch & dinner selections & you can also get half portions. The nice thing about this cruise is your not slammed with a bill at the end for alcohol, shore excursions etc. This is an older crowd as there really isn't much to do for younger children, no pools, clubs, activities etc. We liked it so much we booked another cruise with them for next year & would recommend it to anyone. Read Less
Sail Date June 2015
This was my 5th cruise with ACL. It happened to be in my neck of the woods so didn't have to fly to get there. The scenery was spectacular. I would have been content to just sit on the boat and sail around looking at the scenery. ... Read More
This was my 5th cruise with ACL. It happened to be in my neck of the woods so didn't have to fly to get there. The scenery was spectacular. I would have been content to just sit on the boat and sail around looking at the scenery. The food, as always, was excellent with plenty of choice and if you didn't see something you liked the kitchen seemed quite happy to fix what you wanted. The servers seemed a little inexperienced so service was not as good as I am used to on ACL. Same goes with the cleaning the cabins. They could have been more meticulous. Most of the senior management was excellent, with the exception of the Activities Director who seemed scatterbrained and unorganized. I felt that sometimes it was because of her that we left late for excursions. Entertainment was so so. I guess I could say it was adequate. The shore excursions were terrific except for the bus overheating on the way to Hurricane Ridge. And even that was interesting because we had 2 deer come down and were very friendly. The onboard naturalist was excellent and very helpful. After all this carping, I have to say this was my 2nd favorite cruise with ACL and I will certainly use them again!!!! Read Less
Sail Date June 2015
First time cruising of any type. Picked a small ship since we didn't want to be over whelmed with people. Mostly had a great time. Met some great fellow cruisers, and some excellent dedicated staff. Cabin steward/wait-staff were ... Read More
First time cruising of any type. Picked a small ship since we didn't want to be over whelmed with people. Mostly had a great time. Met some great fellow cruisers, and some excellent dedicated staff. Cabin steward/wait-staff were great. Didn't mind having to come back to clean the room when we slept in, very well informed about the food, which was excellent throughout the trip. Due o our mobility issues (not wheelchair) we couldn't disembark at Oak Alley. Had a minor scare at Baton Rouge hen my wife fell and skinned her knee. Crew and staff, from the captain on down, very responsive and offered to provide medical attention, which we declined. An icepack and rest fixed the problem. No problems after that, but disembarking/re-embarking at the remaining ports was a little difficult, primarily due to the levies on the Mississippi River. Dining is single seating which is great!. Met different people each meal. Tried to explain the American election system, and American gun laws to people from Australia and New Zealand. Didn't succeed, but it was fun. Recommend the trip to anyone wanting s leisurely trip, doing just what you want to. We are cruising with ACL again, but a different voyage. Read Less
Sail Date June 2015
We were used to cruising on large cruise ships, so this was a delightful change. We enjoyed the camaraderie of fewer people, great service while dining and stateroom attention. The entertainment was great. The tours were very enjoyable ... Read More
We were used to cruising on large cruise ships, so this was a delightful change. We enjoyed the camaraderie of fewer people, great service while dining and stateroom attention. The entertainment was great. The tours were very enjoyable with well informed tour guides. Music was everything from opera (one song) to bluegrass and of course, blues. We enjoyed the cruise enough to sign up for the Columbia River cruise next fall. We have driven the highway though that area, but now want to see it from the river. I would highly recommend this cruise line and seeing America from the waterways. Read Less
Sail Date May 2015
We stayed at a hotel near the port in Memphis. The check-in process was smooth. The boat was in good condition and traveled on the river very well. Spending time on our balcony while going down the river was pleasant. The shore ... Read More
We stayed at a hotel near the port in Memphis. The check-in process was smooth. The boat was in good condition and traveled on the river very well. Spending time on our balcony while going down the river was pleasant. The shore excursions were very interesting and enjoyable The internet connection was slow, when available The meals were better on some days than others, but the one consistent thing was the food was served cold most of the time. Talking to the Kitchen Staff along with Management did not make a difference - their attitude was "you do not matter and take the meals as is". The Staff turned distant and aloof after our comments and complaints, making this cruise disappointing. Entertainment on the boat is nonexistent We enjoyed the time off the boat visiting the small cities This cruise is very expensive and did not live up to expectations Read Less
Sail Date May 2015
This was my first experience with American Cruise Lines. All aspects of the cruise was FUN! More training needed of the young service personnel for their sake. All personnel was courteous. Tours were interesting, food was top quality, ... Read More
This was my first experience with American Cruise Lines. All aspects of the cruise was FUN! More training needed of the young service personnel for their sake. All personnel was courteous. Tours were interesting, food was top quality, kept up to date on a daily basis for tours, activities on and off the boat. Looking forward to another trip. Best part, you get to travel, see sights' meet new acquaintances without having to pack & unpack each day. Read Less
Sail Date May 2015
This was our first time on this cruise line and we had a most wonderful time. The staff couldn't do enough for you. We were celebrating our anniversary and were treated to a special wine and just over all great service. The rooms ... Read More
This was our first time on this cruise line and we had a most wonderful time. The staff couldn't do enough for you. We were celebrating our anniversary and were treated to a special wine and just over all great service. The rooms are clean altho a bit dated but there was no real problem. The main lounge needs a bit of update and the boat needs some painting update but the balconys were painted and fine. The cruise was a bit more costly than ocean cruised we have been on, however, if you were to break down the charges for tips, drinks and extras on ocean cruises I believe the costs would be very close. The food was outstanding. We never had a bad meal, and choices were very good. It would have been nice to have a quieter dining room but with 150 people that is difficult. Over all, things were excellent and we really enjoyed the cruise and are glad we went. Read Less
Sail Date April 2015
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French ... Read More
We enjoyed our first "Christmas Away From Home", on board the "Queen of the Mississippi", along with 135 other passengers. Arriving a few days prior to the trip, we stayed at the Dauphine Orleans hotel in the French Quarter - a good choice for location and top quality service. Café Du Monde (and their famous bignets) and the St. Louis Cathedral, and Antoine's were highlights. Our taxi dropped us off near the "Queen of the Mississippi" where we were greeted by crew members who took over our luggage and escorted us to our cabin. We set sail on Saturday around noon. The cruise included port stops and tours each day - since we have traveled with American Cruise Line in the past, all our tour costs was free. Each day we returned to the boat for Happy Hour at 5:30 - all snacks and drinks were "on the house". Each evening there was local entertainment - of course, on this cruise, that included a lot of jazz, New Orleans style. No problem with outside or hall noise. We were very pleased with the size and "freshness" of our cabin; our 3 meals a day in the dining room included our choice of wines at both lunch and dinner. The crew and staff were all friendly and seemed to enjoy their job and anxious to be of service to us. The staff was helpful in getting us and our luggage to the airport, train depot, etc. In summary, this was an enjoyable trip and one we can recommend. We are already signed up for our next cruise with American Cruise Line.   Read Less
Sail Date December 2014
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the ... Read More
This was our third voyage with American Cruise Lines and, once again, we were delighted. Neither the cold or rain could lessen the crews enthusiasm to make this another great cruise. The galley prepared fine food for the duration of the cruise, not just at the beginning and end. They were also very accommodating in meeting off menu requests for individual passengers. And it's always wonderful to develop new relationships with the staff and other passengers across the table. Afternoon Happy Hours provided another excellent means to meet and enjoy others on the cruise. We can not praise Captain Kenny enough. Going beyond our expectations, he participated in the evenings entertainment and was clearly respected and liked by the various entertainers. His on deck lectures were highlighted by visuals of eddys and other river items. The cabin was large and the balcony added to the pleasure. Vicksburg, Frogmore, Baton Rouge stand out as best stops on the cruise. Read Less
Sail Date November 2014
We looked forward to taking a cruise on the "Queen of the Mississippi". We decided to go on the trip for our 25th wedding anniversary. The trip was from New Orleans to Memphis. What a HUGE disappointment, to say the least. First ... Read More
We looked forward to taking a cruise on the "Queen of the Mississippi". We decided to go on the trip for our 25th wedding anniversary. The trip was from New Orleans to Memphis. What a HUGE disappointment, to say the least. First of all, we traveled on only one z-drive engine so we had to go slow and we were in each port just long enough to go on their tour. The tour in Vicksburg gave us ONLY 15 mins. to view the gun boat AND the museum. We got to Memphis so late that the tour was in the dark and a waste of time - you could hardly see anything - it was a joke. The "authentic" paddle wheeler" was not working and two staff members told us that they were waiting for parts. Conversation with the owner stated that the wheel slows the boat down so they don't use it (it was disconnected from the hydrolic drive). He also said the boat missed a resupply stop becasue of the slow speed, therefore they ran out of some simple things such as reg milk, cranberry juice, etc. and dessert - we were offered only ice cream. The fish was NOT fresh and the lamb was gamey and some food was served COLD. The food should have been outstanding for the price you pay for the trip. This was by far the WORST trip we have ever been on and our warning to you is DON'T WASTE YOUR MONEY!!! Read Less
Sail Date November 2014
For our third cruise with American Cruise Lines we chose a trip down the Mississippi River from Memphis,TN to New Orleans, LA. As with the other two trips, we found the ship to be delightfully outfitted for our 144 passenger group. The ... Read More
For our third cruise with American Cruise Lines we chose a trip down the Mississippi River from Memphis,TN to New Orleans, LA. As with the other two trips, we found the ship to be delightfully outfitted for our 144 passenger group. The staff was genuinely cheerful and helpful at all times. We spent enough time cruising during the day that we had a thorough look at the country bordering the River (which I loved). The meals were pleasing in their variety and the consistent excellent quality of the food. Service was cheerfully rendered and timely. We enjoyed the shore excursions which were well planned. One UNIQUE feature was a set of walks/hikes with "Riverlorian" Mike Link who loves to get off the boat and walk among the natural & historical feature of each spot. For us hikers, that was heaven !! Boy does he have a rich grasp of the history and details of each site. So, you can tell that we loved the cruise and fervently hope you are blessed with a chance to cruise and hike with Mike Link. Read Less
Sail Date November 2014
This was my seventh cruise with American Cruise Lines and my first aboard the Queen of the Mississippi. This cruise was exceptional. The food was well planned, presented and varied. The option of half portions was not only economical in ... Read More
This was my seventh cruise with American Cruise Lines and my first aboard the Queen of the Mississippi. This cruise was exceptional. The food was well planned, presented and varied. The option of half portions was not only economical in limiting food waste but also saved the waistline! The jazz entertainment feature of this cruise was not only educational and varied, but also joyfully entertaining. The shore excursions were informative, educational and well narrated by the guides. Service, whether it be caring for the cabin, dining, or inquiries of the staff was always handled in a pleasant manner by staff that made you feel as though they really cared that your trip was carefree and comfortable. The cabin was neat and clean and kept that way on a daily basis by staff. There was plenty of drawer space for clothing. The balcony was also kept clean and free of cobwebs. The bathroom was cleaned on a daily basis using a Clorox based product giving me a sense of their efforts to eliminate the possibility of contaminants and viruses. I appreciated the large bottle of hand sanitizer by the bathroom sink. Both embarkation and disembarkation were well handled. Upon leaving for the airport the cab was there on time.   Read Less
Sail Date May 2014
Everything about this River cruise from Memphis to NewOrleans was first class. 1. Staterooms were spacious with the largest bathrooms I have experienced on a cruise ship. 2. Food was plentiful with lots of variety. Service was ... Read More
Everything about this River cruise from Memphis to NewOrleans was first class. 1. Staterooms were spacious with the largest bathrooms I have experienced on a cruise ship. 2. Food was plentiful with lots of variety. Service was excellent. 3. Staff was attentive and hospitable. 4. Only 125 people on the boat so by the end of the cruise, you know everybody. This is great! 5. Tours were good and enjoyable. Only 1 or 2 were of extra cost; others were included in price. A few notes: 1. Cost is expensive! Avg. $5000 for 7 days pp. 2. Average age was 70+ .. Not a cruise for someone in their 50s or earlier, unless you are willing to adapt to a slower pace/crowd. Entertainment is also geared towards an older crowd. 3. Onboard Wifi is sketchy to non-existant. Bring your phone if you need to contact home. 4. Entertainment was good in the evenings, but limited on quiet afternoons while we were cruising. 5. Bar is only open during happy hour. You can order drinks to your room at a cost. 6. Because of the levees, you don't see much when you are cruising down the river until you start to reach Baton Rouge or NewOrleans. Read Less
Sail Date April 2014
" Small cruising done perfectly " truly describes the experience. The staff are well trained, polite and very accommodating. Food and drinks were outstanding. Entertainment and "Toots" enhanced the overall experience. ... Read More
" Small cruising done perfectly " truly describes the experience. The staff are well trained, polite and very accommodating. Food and drinks were outstanding. Entertainment and "Toots" enhanced the overall experience. That is why we hope to go again and again. [Our stateroom was] Spacious, elegant, plenty of drawer/closet space. We did have a severe leak on the floor. We told someone when we arrived but I guess it was a very hectic time and no one came to check for a couple of days. I think one of the stewards reported it again. By that time the rug was saturated and some clothes got soaked. However, once discovered the crew worked to discover the source of the leak. It did take a couple of trys but was resolved. The crew did a good job in tracking down the problem. The room was musty but did dry out in time for the next cruise. The coordination of events and organization of the cruise demonstrates a well thought out plan that takes training, experience, and skill. There was one steward who went "above and beyond" for me. His name is Salvadore S/. I will be writing a letter on my experience under separate cover as he deserves special recognition. Briefly, I have severe back pain and he watched over me the whole trip with compassion, humor, and efficiency. The dining room was a little noisy compared to the rest of the large rooms. Having several small areas/lounges allows opportunity for small group experience and personal time Overall a great excursion done in a quality way ! Thank you. Read Less
Sail Date April 2014
I have read some of the less than satisfactory reviews of the Queen of the Mississippi and felt compelled to comment. I thought is was a wonderful trip and I am seriously considering another cruise with the line as soon as possible. I ... Read More
I have read some of the less than satisfactory reviews of the Queen of the Mississippi and felt compelled to comment. I thought is was a wonderful trip and I am seriously considering another cruise with the line as soon as possible. I booked a single cabin from Memphis to New Orleans from March 28th thru April 6th. I found the ship to be spotlessly clean. My cabin was comfortably large and clean and comfortable as well. The bath room, while not huge, was more than adequate - excellent water pressure, nice high shower head and HOT water. The closet was very small but I had 9 large drawers for all my clothing. My only dislike was that the bed was a full-sized twin bed. The room was plenty big enough to have a full-sized double bed. That was the only dissatisfaction I had with the entire trip! I found the food - every bit of it was delicious, fresh and beautifully prepared. In fact, I found the food better than the food of the large ship cruises I have been on. Was this trip more expensive than the large ships I have been on - yes, but I did not spend one dime on drinks - beer, wine, call brand cocktails were all included. Now, the real prize of the trip - the staff. From the Captain to the deck hands and Toots (the riverlorian) these people were professional, kind, HARD WORKING, and very engaged with all the passengers. Each of these fine people were proud of the job they were doing and it showed. I truly enjoyed this trip.   Read Less
Sail Date March 2014
This was our first cruise on an American Cruise Line ship. From the time we embarked on the ship in New Orleans until we disembarked 7 nights later, the quality of the service, the state rooms, the food, the outings, the guides and the ... Read More
This was our first cruise on an American Cruise Line ship. From the time we embarked on the ship in New Orleans until we disembarked 7 nights later, the quality of the service, the state rooms, the food, the outings, the guides and the nightly entertainment was exquisite. The size of the ship which takes 150 passengers is just perfect for us, who did not know anyone before we got onboard. There is open seating which gives you a chance to alternate dinner companions and make new friends. There is no chance to get hungry as the meals are frequent and of gourmet quality. The muddy river itself has a limited charm, but the stops along the way to plantations and battle fields make up for that. Personally, living in the Northeast and not brought up in the US I learned a lot about the south and the civil war. The guides at the different sites were excellent and informative. Every day is filled with activities and you can participate or stay on board relaxing with a good book or movie. The entertainment was well chosen and every night different and yet with a connection to the south. All in all we had a wonderful experience on the Queen of the Mississippi, and look forward to more river cruises. Read Less
Sail Date March 2014
We accompanied my 88 yr old parents on a 7 nite cruise NOLA to NOLA. We had originally booked a 4 nite, but the duration changed to 7 with no price increase. Let me stop and say how delightful the Captain, Officers, Stewards, Servers, ... Read More
We accompanied my 88 yr old parents on a 7 nite cruise NOLA to NOLA. We had originally booked a 4 nite, but the duration changed to 7 with no price increase. Let me stop and say how delightful the Captain, Officers, Stewards, Servers, & even the Deckhands are! Everyone was helpful and special consideration (& golf cart transportation) given to any handicapped folks who needed it. My Mom & Step Dad were two that did! We toured Houmas House in Natchez after a brief stop at Oak Alley. (the tour day for Oak Alley was changed to Friday). Our next stop was Vicksburg and we had planned to visit the first place Coca-Cola was bottled. As we checked on breakfast time with my parents cabin, we found something very wrong with my Mom. Paramedics were called and she was transported to Vicksburg hospital. After testing she made improvement and was transferred to our home hospital by ambulance. We returned to the ship to many concerned passengers she has become acquainted with and packed their cabin and ours. We had to end our cruise early, but precious memories were made and My Mom was treated like the "belle" of the Ball. Thanks to the staff for help in our time of need. Sara Sealy Read Less
Sail Date November 2013
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 4.1
Public Rooms N/A 4.5
Fitness Recreation N/A 3.3
Family N/A 3.3
Shore Excursion N/A 4.2
Enrichment N/A 4.1
Service N/A 4.5
Value For Money N/A 4.0
Rates N/A 3.6

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