9 American Cruise Lines Queen of the Mississippi Family Cruise Reviews

Boat and service was very good at first. But did not follow the itinerary and had to disembark a day early and was bussed 4 hrs to Pittsburgh. The itinerary called for cruising at night but captain would not. If they won’t follow the ... Read More
Boat and service was very good at first. But did not follow the itinerary and had to disembark a day early and was bussed 4 hrs to Pittsburgh. The itinerary called for cruising at night but captain would not. If they won’t follow the basic itinerary in ACL Cruise Guide then change it. Lost a full day aboard ship. Letter of complaint was not responded to. Sad. We did very much enjoyed the accommodations, food, service and would have liked to see the 3 ports we missed. Our dissatisfaction is with the home office and the captain. He claimed that the river was too high and strong current. But river heights were normal. He also claimed there was too much drift wood in the river. I and other passengers saw none. The trip should have started in Louisville in order to make it to Pittsburgh. This was our second cruise on ACL. The first was of Maine coast. Excellent Read Less
Sail Date July 2018
I wanted to learn more about life on the lower Mississippi now compared to Huck Finn's era, the use of paddle boats and southern plantations. Embarkation was smooth, luggage was treated well and delivered promptly. Disembarkation was ... Read More
I wanted to learn more about life on the lower Mississippi now compared to Huck Finn's era, the use of paddle boats and southern plantations. Embarkation was smooth, luggage was treated well and delivered promptly. Disembarkation was very early in the morning and luggage must be in the hall before going to bed on the last night. There were five decks and an 8 person elevator that serve them all. Only 30 percent of the 8 days was ship movement, mostly at night, on this trip. The average age of the 147 passengers was about 65 with the youngest at age 26 year. Thus, not much entertainment for children. Attractions were: Tour of the pilot's room, entertainment every evening, all costs aboard ship were included, NO tipping on the ship, motor coaches pre-arranged for on shore attractions. Admission to on shore sites were of three price categories: 1. Included such as Vicksburg Civil War battlefield admission 2. Medium price ==> $40 to $70 for plantation visits 3. High price (Elvis Pressley's Graceland at $140) The extra benefit there was VIP status which included going to the head of the line, seeing a couple of extra sites, a $15 coupon toward food, souvenirs etc. A great vacation because you can travel without unpacking. Read Less
Sail Date March 2018
We've always wanted to cruise the full length of the Ohio River and this cruise was a wonderful opportunity to do so. The ship is small enough to get to know passengers and very comfortable. Built specifically for American Cruise ... Read More
We've always wanted to cruise the full length of the Ohio River and this cruise was a wonderful opportunity to do so. The ship is small enough to get to know passengers and very comfortable. Built specifically for American Cruise Lines, the cabins are generous in size and well designed. Food was excellent. We appreciated the option of half-sized portions of the main course at noon and evening meals. Our riverlorians were quite knowledgeable and presented appropriate and informative talks. A surprise hatch of mayflies became an occasion for a presentation on the many aspects of this interesting species. The tours were well-organized with good choices but the option of just relaxing on the boat was also very welcome. My husband moves slowly and with some difficulty. He had no trouble getting around. All the excursions were able to accommodate even someone in a wheelchair. Deckhands were always available to assist when we left and reboarded the boat. Read Less
Sail Date June 2017
I just returned from a wonderful cruise onboard ACL's Queen of the Mississippi. We sailed from New Orleans to Memphis and were blessed with outstanding weather for 6 of the 7 days. I was travelling with my dad and was about 30 ... Read More
I just returned from a wonderful cruise onboard ACL's Queen of the Mississippi. We sailed from New Orleans to Memphis and were blessed with outstanding weather for 6 of the 7 days. I was travelling with my dad and was about 30 years younger than all of the passengers, but I still had a great time. This is a VERY relaxing cruise- there are no nightclubs or casinos and the evening show ends around 9pm. I found this to be a nice change of pace from every other cruise I have been on; I loved sitting on the top deck with a glass of wine and a book and watching the world pass by. Our balcony cabin was much larger than I expected and the bathroom was huge. The bathroom was stocked with lots of nice amenities, which were replenished daily. There was a Keurig coffee maker in the cabin, which was a nice touch. The balcony was a good size and there was plenty of storage in the cabin. Our cabin was 315, which was right next to the stairs, but I didn't hear any noise throughout the cruise. Food: I usually cruise on luxury lines and have been spoiled by the food on Crystal, however, ACL didn't disappoint. I thought the food was very tasty; it is regionally inspired, so we saw a lot of Cajun offerings. My dad isn't a big fan of Cajun food, so he could request something else, like a cheeseburger, and the chef would prepare it for him. They were very accommodating with special requests and dietary needs. Wine and beer flowed freely at lunch a dinner. Cocktail hour was from 5:30-6:30pm each night in the main lounge. This was a fun way to get to know the other passengers and talk about what went on during the day. During this hour, it was an open bar and our cruise kept the bartenders very busy. :) Tours: I did the city tours in Baton Rouge and Memphis and my dad did the military tour in Vicksburg. We thought the tours were well planned out and everyone seemed to enjoy them. Service: The service onboard was great. Captain Robert Hopkins was very friendly and interacted well with the passengers. Patrick, the Hotel Director was awesome, as was Christopher, who was training. The Cruise Staff were all very friendly and did a great job. DeMarus, in Housekeeping, was also the bartender at night and kept my glass full and remembered that my dad liked 2 cherries in his drink. Entertainment: Honestly, I was surprised at how good the entertainment was. I think most cruise ship entertainment is cheesy, but these were mostly local artists and whoever found them did a great job. The comedian was hilarious and the musical acts were very entertaining. All in all, this was a great trip and one that I will remember with my dad for a lifetime. Read Less
Sail Date May 2017
If you want to be around other people and develop new friendships this is the cruise line for you. We also loved the fantastic service given from the crew from very friendly crew members that are recruited from colleges across the US. They ... Read More
If you want to be around other people and develop new friendships this is the cruise line for you. We also loved the fantastic service given from the crew from very friendly crew members that are recruited from colleges across the US. They are the best of the best. The food service is assume with a variety of foods prepared by very talented chefs. Things that I usually eat such as fish dishes I loved on this cruise. Our stateroom was large and comfortable and kept very clean by the staff. If you enjoy being pampered this is an excellent venue for experiencing that treatment. We also enjoyed the on shore excursions we participated in. The ones we went on were free and very interesting. The buses were clean and nice and the interpreters were knowledgeable and open to questions from those of us in the audience. We enjoyed the homes and battlefields they took us to. We also enjoyed the local talent that entertained us each night. They gave us wonderful shows and were very talented performers. Read Less
Sail Date June 2016
This was our fourth cruise with ACL and one of the best so far. It's hard to select my favorite place during the cruise because there are so many 'favorites'. We love the 'small boat' cruise experience and this ... Read More
This was our fourth cruise with ACL and one of the best so far. It's hard to select my favorite place during the cruise because there are so many 'favorites'. We love the 'small boat' cruise experience and this particular cruise is packed with excellent ports of call. The onboard entertainment was quite good as well. This particular ship is NOT stabilized but, that was not a problem for us. We have already signed up for another ACL cruise. Read Less
Sail Date June 2015
We stayed at a hotel near the port in Memphis. The check-in process was smooth. The boat was in good condition and traveled on the river very well. Spending time on our balcony while going down the river was pleasant. The shore ... Read More
We stayed at a hotel near the port in Memphis. The check-in process was smooth. The boat was in good condition and traveled on the river very well. Spending time on our balcony while going down the river was pleasant. The shore excursions were very interesting and enjoyable The internet connection was slow, when available The meals were better on some days than others, but the one consistent thing was the food was served cold most of the time. Talking to the Kitchen Staff along with Management did not make a difference - their attitude was "you do not matter and take the meals as is". The Staff turned distant and aloof after our comments and complaints, making this cruise disappointing. Entertainment on the boat is nonexistent We enjoyed the time off the boat visiting the small cities This cruise is very expensive and did not live up to expectations Read Less
Sail Date May 2015
Since making our reservations in July 2014 for the Mississippi River Cruise aboard the Queen of the Mississippi our three generation family of six looked forward to May 5, 2015 when we would board the boat in Memphis. Although this was the ... Read More
Since making our reservations in July 2014 for the Mississippi River Cruise aboard the Queen of the Mississippi our three generation family of six looked forward to May 5, 2015 when we would board the boat in Memphis. Although this was the sixth cruise for us we usually were on larger cruise ships sailing in Europe, Alaska, in the Hawaiian Islands or along the coasts is Canada, the Northeastern US or Northwestern US. We did not know what to expect on the Paddlewheeler. We found out soon enough as we were introduced to the Cruise Directors and the Hotel Directors who gave information for the first timers on a river cruise. We enjoyed selecting from menus for all three meals and strolling to several lounges for coffee, sodas and snacks during the day for no additional charge. The fresh baked cookies were delicious--there is a bakery chef on the boat. The Dining Room and Hotel Staff have multiple duties so they are seen more than several times a day with a smile on their face and a kind word of greeting every time. They are a great group of young adults that you'd like as permanent family members. The shore excursions that are part of the Cruise were well planned with knowledgeable local tour guides that answered all our questions. The talks on board were given by educated experts on subjects related to the area in which we cruised. The entertainment each evening was also pertinent to the area with jazz, blue grass, swing, ragtime, banjo playing and of course singing by some local professionals. One entertainer gave a detailed history of the progression from Ragtime up through Rock N' Roll. This was a wonderful experience for all of us--even the matriarch of the family, our 96-year old Mom who told me two days after the Cruise ended she thinks the next cruise should be on the Columbia River. Read Less
Sail Date May 2015
We accompanied my 88 yr old parents on a 7 nite cruise NOLA to NOLA. We had originally booked a 4 nite, but the duration changed to 7 with no price increase. Let me stop and say how delightful the Captain, Officers, Stewards, Servers, ... Read More
We accompanied my 88 yr old parents on a 7 nite cruise NOLA to NOLA. We had originally booked a 4 nite, but the duration changed to 7 with no price increase. Let me stop and say how delightful the Captain, Officers, Stewards, Servers, & even the Deckhands are! Everyone was helpful and special consideration (& golf cart transportation) given to any handicapped folks who needed it. My Mom & Step Dad were two that did! We toured Houmas House in Natchez after a brief stop at Oak Alley. (the tour day for Oak Alley was changed to Friday). Our next stop was Vicksburg and we had planned to visit the first place Coca-Cola was bottled. As we checked on breakfast time with my parents cabin, we found something very wrong with my Mom. Paramedics were called and she was transported to Vicksburg hospital. After testing she made improvement and was transferred to our home hospital by ambulance. We returned to the ship to many concerned passengers she has become acquainted with and packed their cabin and ours. We had to end our cruise early, but precious memories were made and My Mom was treated like the "belle" of the Ball. Thanks to the staff for help in our time of need. Sara Sealy Read Less
Sail Date November 2013
Queen of the Mississippi Ratings
Category Editor Member
Entertainment N/A 4.1
Public Rooms N/A 4.5
Fitness Recreation N/A 3.3
Family N/A 3.3
Shore Excursion N/A 4.2
Enrichment N/A 4.1
Service N/A 4.5
Value For Money N/A 4.0
Rates N/A 3.6

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