I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
We wanted to complete an earlier world cruise, and so booked the 49 day Sydney to New York cruise. We love the QM2 and continue to love it. After the Covid pause we were a bit worried as to what shape the ship would be in, but we found it to be in good shape. Things are returning to normal. The ship was very clean, and the deck crew was putting a lot of time and effort into painting.
As usual, ...
What a disappointment. Destinations were changed at least three times and itineraries cancelled at the last minute due to the coronavirus. Independent travelers were treated like second class citizens and given NO ASSISTANCE whatsoever from the QM2's staff. Passengers were forced to pay thousands of dollars to change flights countless times. The ship offered NO help to those passengers who did ...
Excellent service and food, and world class shows. Entertained by Pam Ayres and educated by Lord Dannatt, or should that be the other way round? Special thanks to crew and staff, Roger, Chandra, Jane, Alex, Sid and many others. A great ocean liner - one of us gets sea sick on smaller ships but no problems on QM2. Enjoyed different venues each morning for coffee. Never actually went to the famous ...
We choosed this World cruise on Cunard for the itinerary and the ship
It was a very special cruise because of the Corona virus.
Everyone was disappointed by the cancellation of the ports.
But we understood , it was more safe to not stop in Asia. It was the end of January and we can only thanks Cunard, to have taken this terrible decision so quick, we were one of the first ship to change ...
We made a atlantic crossing 2016 with Cunard QM2 from Hamburg to New York. It was New York fashion week theme 9 day cruise. The Programm and Food was excellent. Our cabin and restaurant was Princess Grill Category. We were very happy with this cruise.
Unfortunately this last Cunard cruise was not up to our expectations. We had again a Princess Grill Suite. Eating and dining was not very good, ...
We were not happy with this cruise. We have cruised dozens of times, but this was the first and last on Cunard. They cater to a group of loyal Cunard passengers, and do nothing for anyone else.
The pro's: The cabin was nice. For the most part, the entertainment was very good. The embarkation was excellent. We received excellent service from our cabin steward and the Britannia Restaurant ...
QM2 Southampton to Cape Town January 2018 was our 25th cruise but first on Cunard. We normally choose inclusive cruise lines such as Regent, Silversea, Crystal or Seabourn but have also cruised with Princess, Celebrity, Oceania and Azamara.
We decided on Queen's Grill because we imagined this would be the epitome of cruise life. It wasn't.
Biggest disappointment was the Queen's Grill ...
My wife and I have just returned from the first two and a half legs of a QM2 world cruise. We were both in excellent health when we boarded this vessel but are now both suffering from coughs which we caught on QM2. I started coughing on 6th day of a 39 day cruise and although I paid to see the ships doctor the best he could do was offer a cough medicine, In Cape Town we did manage to get ...
Holiday of a lifetime planned for early in our retirement.
Negatives - health and safety issues.
1) We question the practice of the same member of staff responsible for cleaning the cabin also being responsible for bringing coffee/milk new cups etc to the stateroom.i.e. the steward comes straight from cleaning the bathroom/toilet to delivering new cups/coffee/milk etc. This is not the fault ...