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  5. Queen Elizabeth Cruise Reviews
Sail Date: August 2019
Embarkation - went quickly and smoothly, we had no problem with the alcohol we were brining on board at all - a box of wine, several bottles of wine and many mall bottles of gin, rum and port. At ports we had no problem bringing tonics ... Read More
Embarkation - went quickly and smoothly, we had no problem with the alcohol we were brining on board at all - a box of wine, several bottles of wine and many mall bottles of gin, rum and port. At ports we had no problem bringing tonics and coke on board as our mixers. We have never sailed Cunard before, previously only sailing on more casual cruise ships, so were somewhat apprehensive about the dress code. Dress Code - The apprehension was missplaced completely. In the two week cruise there were 3 ball nights, and we knew the ladies and gents dress codes for them. Apart from that, if you were going to eat in the main Brittania restaurant men had to wear trousers, jacket and shirt (no tie necessary) and ladies normal smart going out clothes. If you wanted to wear jeans and t-shirt and stay completely casual, you could eat in the Lido buffet and drink in the Golden Lion pub, but could not go to the ball room, other bars, the main Brittania restaurant or the theatre. Some nights we stayed completely casual. Staff customer service - staff always had a smile and a 'good morning/afternoon/evening' whenever they walked past you or dealt with you. We had an enquiry at embarkation when a case was missing. The customer service team where friendly and helpful, finding the case within 10 minutes. Our cabin steward was friendly and welcoming, keeping our cabin immaculate and was always able to bring additional towels or other items we wanted without delay. Other facilities - there was access to several lauderies on the ship, and these were free!! This included the washing powder as well. The laundry included washers, dryers, washing sink, iron and ironing board. An invaluable resource on a cruise of 14 nights. State of the ship - the ship was kept spotless and any faults seemed to be sorted quickly - there was some water ingress in the ceiling of the central buffet area in the Lido. When in port the ship looked stunning and traditional in comparison to other cruise ships. The decor of the ship is art deco, with lovely wood panelled interiors and themed art work for each stair well. Food - there was excellent choice in the Lido buffet most of the time, ranging from early breakfast, main breakfast, snacks, lunch, afternoon tea, early main tea, later main tea, to later evening snacks (till 1.30am). There was shortages of some items, such as the clotted cream for the afternoon tea, hot chocolate drinks, earl grey teabags etc during the last few days - The main Brittania restaurant, we were on early sitting at 6.00pm, also had at least 4 - 6 choices for starter, main and dessert. On one occasion my daughter and I could not decide which dessert we wanted, and then asked if we could order two each - no problem at all. You left the restaurant feeling pleasently full but not stuffed. - There were snack options during the day available in the Cafe Carinthia. Lunch and dinner were also available in the Golden Lion Pub, we enjoyed Friday fish and chips at lunch time here. Waiter served afternoon tea was available on sea days in the Queends Room, this is not to be missed as the sandwich and cake selection is extremely appetising. We also use the Lido grill, deck 9 stern, at lunch time for fish, burgers and chips etc. - We did not try any of the paid restaurants and were not grills passengers. Room Service - On some mornings, and one evening, we chose to have breakfast and dinner in our cabin. It was such a treat being able to be served just what you wanted for breakfast rather than get up and queue up. The evening menu was not as varied, burgers and pizzas mainly. The room service menu was included in the cruise and not an additional extra, which was very good. Drinks - the bars and deck bars were all welcoming and very good, and we did treat ourselves to an occasional glass of wine with dinner, cocktail at sail away, or cider/beer in the evening or day time. The only issue, is that with the value of the pound to the dollar the cost of drinks is very expensive, especially if you are from the north east of England! If we had not brought our own wine, gins, rums and ports on board, plus mixers, it would have been a somewhat dry cruise! Entertainment - the theatre was exceptional, with proper theatre tiered seating, boxes and an exceptional theatre orchestra!! The ships crew were good (but not exceptional) in the two shows we saw them do. We also saw The Opera Boys both times they performed, they were brilliant. We say a violinist once, she was excellent. There was also a pianist/commedian, Jon Courtenay for the last nights of the cruise who was extremely good. The ball room/Queens Room was a bit of a let down as it was almost like a corridor between the front and back of the ship to one side separating the seating, and there was not enough seating for the passengers who wanted to enjoy the dancing most evenings. There was a ball room orchestra as well, who were also excellent. We did attend some dancing classes during the day and put our steps into practice in the evening when we could. There are some very serious dancers on board, so it did make it a bit awkward for novice dancers if they felt they were getting in the way. Other entertainment we enjoyed was the band Next Steps, both on sailaway celebrations and at the Yacht Club. Also, most evenings, we attended, and enjoyed, quizes in the Garden Lounge and later in the Golden Lion pub - we even won the Husband and Wife quiz in the Golden Lion. As you wandered around the ship in the evening there were other muscians and ensembles to enjoy listening to, such as pianist Andy Law in the Golden Lion, who could play/sing anything. Sea days - My daughter and husband thoroughly enjoyed the talks by Robin Scagett, about astronomy, space and time - my daughter, as a primary teacher she took a lot away from those talks. My daughter and I both enjoyed the inspiring John Peters talk and question/answer session. There was another speaker throughout the cruise, but we did not attend his talks. I went to the beginners bridge classes with Chris Jarosz, which was pitched at the right level. I attended on my own and that was a slight problem as many others attended as a couple, but Chris found solutions to this. I certainly hope to continue to learn bridge. Otherwise, I loved the afternoon social craft group in the Garden Lounge. I did also treat myself to an afternoon in the spa pool, warm loungers and steam rooms but I did not have any spa treatments. My husband attended the ships choir, who gave a wonderful performance on the last sea day. He made many friends through this group. I would say that all but one of the passengers we encountered, or met through groups, were lovely, engaging and warm people and came from all over the world. Aside from what we did, there was a wealth of activities to enjoy on sea days, outside there was a full bowling green and other outdoor sports, plus two swimming pools and 4 bubble pools. Indoors, there were card tables, board games, puzzles and puzzle tables, and a two story library that gave out daily quizes, cross words and sudoko. If you just wanted to relax, there were lots of indoor and outdoor quite areas to relax, read and sleep. Disembarkation - we were going to take our own luggage off, but a very experienced cruiser said to put it out, and explained that at the port luggage was arranged by deck number. She said that you could take yourself off at your own convenience rather than follow the instructions if you wanted to make an early get away - we had a long drive back up north, so got off at 9.00am, and collected our luggage very easily ready for the pre booked taxi back to collect our car from the hotel. Overall, we would definately cruise with Cunard again. A thoroughly enjoyable cruise with excellent choice of activities, ports that we wanted to visit and the chance to meet some fantastic people. Our party only did one shore excursion, my daughter and our friend did the segway in Copenhagen and thoroughly enjoyed it. It was $99, which I could have booked on my own for about $79, but not for the times that were best for our days plans. As my daughter and our friend were novice cruisers we felt better leaving them in the care of the excursion team. Read Less
4 Helpful Votes
Sail Date: July 2019
We chose this cruise to celebrate my partner's birthday with a transatlantic crossing that included many destinations on our bucket list. We have been on other cruises in the Mediterranean and also South America - they were fabulous ... Read More
We chose this cruise to celebrate my partner's birthday with a transatlantic crossing that included many destinations on our bucket list. We have been on other cruises in the Mediterranean and also South America - they were fabulous experiences that cemented our enjoyment of cruising. What we didn't know was that Cunard really only cater for people over 70. For people in this age category the cruise would have been a wonderful experience. All activities, meals, shows, events, excursions cater for this group. Even the entertainment coordinator was bland. The comedy shows were by people from the 60's and 70's where racist and sexist jokes were the norm. Sadly these acts hadn't changed their material. The only activities appeared to be quizzes or card games or ballroom dancing. There were no live bands playing popular music, sing alongs around the piano bar, live music and comedy shows around the pool. Frankly it was boring. The internet is also the slowest that we have ever experienced on a cruise ship. When on board we also found that for people who booked in Australia the cruise was for 15 days, whereas those from the UK had 18 days which included the Guernsey. Both were the same price! Not sure why Australians were given a different deal. Cunard also doesn't seem to care if people complain as they do not respond promptly if at all. Very disappointed. Perhaps when I am 80 I may consider another cruise with Cunard. Read Less
3 Helpful Votes
Sail Date: July 2019
We sailed on the Queen Elizabeth in late July on a 15 night North Atlantic crossing.. The ship was built in 2010 and is the sister ship of the older Queen victoria. Both ships are Vista Class ships. Carnival Corporation, Cunards mother ... Read More
We sailed on the Queen Elizabeth in late July on a 15 night North Atlantic crossing.. The ship was built in 2010 and is the sister ship of the older Queen victoria. Both ships are Vista Class ships. Carnival Corporation, Cunards mother company, built a number of these vista class ships for its various fleets and aside from the two Cunard ships,a good number were built for Holland America, Costa and P&O, Having previously sailed on Holland America's Niew Amsterdam and Eurodam, I felt very much at home with the general layout of the Queen Elizabeth. However, by comparison, I found the Holland America ships to be far superior in many ways to the Queen Elizabeth: 1) Contrary to other Carnival owned cruise lines, Cunard ships have three distinct classes of guest accomodations: the Grill, the Britannia Club and the Britannia. Both the Grill and the Britannia Club passengers enjoy exclusive restaurants with the Grill passengers also enjoying indour and outdour exclusive areas. As a result. there is obviously less additional common areas to be enjoyed by Britannia class passengers. There is only one specialty restaurant available to all passengers ($40 per person). 2) Although the food quality is comparable to that found on Celebrity and Holland America ships, the service, especially in the Lido buffet restaurant leaves much to be desired. For instance, at breakfast, there is no coffee or juice service at the table and the coffee in the large coffee machines is constantly being re-heated leaving a bitter taste. Also, there is not enough personel cleaning and setting tables in the Lido (I presume this would not the case in Grill and Britannia Club restaurants). 3) Although the Queen Elizabeth is the more recent version of Vista Class ships, it lacks certain characteristics of older Vista class sister ships; There is no retractable roof over the pool (a must for transatlantic passages) nor are there automatic sensor doors to the rear and central parts of the ship which I found annoying when attempting to open doors with a drink and plate in hand. 4) The internet is terrible. If you are paying a premium price for an internet package you should not experience sporadic reception and you should not expect to pay for the many minutes it takes to log in and log out. If you are into serious Ball Room dancing you will be vary happy. There were the same few dozen couples who regularly took part in dancing while the rest of us enjoyed their performance. I would estimate that the average age of passengers is around 75. The entertainment is geared to this age group with music of the 50's and 60's together with a dose of Frank Sinatra and Nat King Cole era songs. It felt like I was visiting a floating senior citizens residence. Cunard passengers are very loyal but I wonder how it will go about recruiting a younger generation of passengers. Cunard should be commended for the quality of guest speakers and the range of topics is excellent. If I do take another Cunard cruise it would be for the destination and not the ship. Read Less
Sail Date: July 2019
Would we go again on Cunard's Queen Elizabeth ? Absolutely. This was a late July east-bound transatlantic cruise with stops in Nova Scotia, Newfoundland, Iceland, Scotland, Dublin and finally Southampton. We were generally blessed ... Read More
Would we go again on Cunard's Queen Elizabeth ? Absolutely. This was a late July east-bound transatlantic cruise with stops in Nova Scotia, Newfoundland, Iceland, Scotland, Dublin and finally Southampton. We were generally blessed with fine weather and calm seas; there was some movement on the north Atlantic but not enough to bother most people. Try to get your stateroom as close to the middle of the ship and as low as possible; it will minimize the rock-and-roll if there is any. Embarkation from Manhattan Terminal was perfect. From street to stateroom in 30 minutes. The ship is very elegant as others have said. it is sparkling in its art-deco appearance and it is very well-maintained, inside and out. Painting and maintenance are ongoing when we were at port. It is the very model of an elegant luxury cruise ship. We had 4 formal nights on the 15 day cruise; men in dark suits or tuxedos; women in gowns or smart cocktail dresses. Casual during the day but formal at night; it was not mandatory but for those not dressed up they had special dining locations those evenings. After the 3rd night I could get into my tux in 10 minutes, much faster than the first night. It was a chore the first night but it was special to dress up on this elegant ship. It takes a day or two to discover all the places on the ship and I'm sure I missed some. There are many public spaces where you can relax and read; many bars and cafes throughout the ship. Overall you get both a big but also intimate feeling on this ship. The library was very impressive; two stories with dark wood furnishings. My wife and I reserved the Queen's Grill Suite (Q4) Room 7088. On the QE there are 3 passenger classes: Britannia, Princess Grill and Queen's Grill. If it were a plane, Britannia would be economy, PG would be business and QG would be first-class. There is also Britannia Club which is a step above Britannia. The PG and QG restaurants are two, separate but similar restaurants on Deck 11 with similar menus and service. It is hard to tell the difference. They share a common lounge between the restaurants for PG and QG passengers. Apart from that, the rest of the ship is available to everyone. The PG and QG meals are served in their respective restaurants, including afternoon tea. For Britannia class, there is a large impressive restaurant in the aft of the ship; afternoon tea is served in the Queen's Room which is also the dance floor. The staterooms are of course larger for the QG than for the PG than for Britannia. Overall I think the QG is not that much different than PG. Service and attentiveness was very good. The big difference for the Grills is that you can have dinner anytime after 6 pm. For Britannia there is an early and late seating. We found the flexibility of the QG/PG to be very convenient. There are a mix of 2-tables, 4-tables, and 8-table sizes. My wife and I enjoyed our dinner mates very much at the 8-table size and we became friends. Food was very good but not great. The Verandah ($39 supplement) had much better steaks than at the QG; our dinnermates and we decided to go down there one night just to get something different and we all agreed that V was much better. Of course not everyone wants to pay a supplement for dinner when they have already paid for the cruise which could explain why the Verandah was not very busy. But it was worth it for the food. Age group was mainly in the 65+ crowd although there were some people in their 30s and 40s with children (ages 6-10) but this younger group was less than 10% of the passengers. Most were from UK, US, Australia, New Zealand. With QG there is refreshed wine and liquors in your stateroom each night, as well as refilled min-fridge at no charge. An Illy coffeemaker with refreshed tea, creamer, and coffee is provided. As well as evening canapes. This is in QG. Certainly nice touches but I think you could scrape by on PG or Britannia depending on what you are looking for. Activities on the ship were fine with lectures and high production value shows every night at 8:30 and 10:30 each night. Lectures on Broadway, Weather Prediction, Space Exploration, the upcoming ports were very good. The port excursions were generally well-organized and interesting. They are not inexpensive! And you may be able to find better value with some planning. But be sure to return to the ship on time! There are a few washing machines and dryers on each deck but not anywhere enough, so there was jockeying and some harsh words in the competition for them. Better to do your own delicates and send out the rest to the ship laundry which has a charge. I agree with others about the atrocious internet. Slow to connect, slow to use, and slow to disconnect. At $45 for 2 hours, Cunard probably makes as much on the internet as the cruise! You can't just shut off the computer because your account is still open until you sign off which was so slow I didn't know if I signed of at all. I had to call the purser every time to make sure they signed me off. Fortunately the long-suffering IT guy gave me back 45 minutes which was spent trying to get on and off the service. Befoe leaving home,sign on with your local wireless provider to use the port-days with discounted International Roaming. It is much faster and less expensive. Disembarkation was also perfect.Remember to leave some day clothes out before you go to sleep on the last night. Your luggage will be off the ship overnight so make sure you have something to wear on the last morning! We had a great time and we would do it again although we might try PG or Britannia Club for comparable value since 90% of the rest of the ship and activities are open to everyone. Read Less
1 Helpful Vote
Sail Date: June 2019
We live in Vancouver and one night after too much wine drinking the Cunard Ad for Queen Elizabeth is coming to Vancouver showed up on my Ipad. I remember checking the itinerary and was amazed that when it left Vancouver we could sail all ... Read More
We live in Vancouver and one night after too much wine drinking the Cunard Ad for Queen Elizabeth is coming to Vancouver showed up on my Ipad. I remember checking the itinerary and was amazed that when it left Vancouver we could sail all the way to NYC. This seemed like a very rare opportunity to come to New York the old fashioned way aboard a Cunard Liner and sail around the North American continent while doing so. I originally booked an ocean view in Britannia but the next morning when I realized what I had done I was a bit shocked at how much I had bit off. I also read some reviews and had some misgivings that I had booked us on an Old Geezer cruise. My wife and I talked it over and she said it doesnt matter what's going on onboard as we always do our own thing and we will have a great time no matter what. After a couple months went by I realized 24 days is a substantial cruise and with a Panama Canal transit I should have got a balcony. I phoned Cunard and the lady informed me that there was only one balcony cabin left so I grabbed it. It was right at the front with the full metal enclosure below the railing which worked out great as it had a steel reinforcing girt halfway down giving us an extra shelf for our feet and drinks when enjoying the view. Embarkation day came and I drove our luggage to Canada Place early in the am, this went very smoothly as they were surprisingly well organized and I would recommend this for Vancouver locals. We took the bus and Skytrain in the afternoon with just our hand luggage no problem. I followed the 3:00 pm schedule and was a bit dissapointed at how much running around and up and down between US customs and boarding lounge was involved, that could give some frailer passengers a good workout. We checked into our room and the luggage was there, all looked good except the old couch, I've seen better on our sidewalks on large item pickup day. No problem the drawers under the bed held extra Royal Blue throws which dressed that thing up quite nicely. The rest of the room was fine with us and our 2 large KLIM bags fit under the bed no problem, plenty of storage in the closets and drawers. There was a card from our room Steward Mike, we got to know him quite well over the weeks to come and he was awesome, always had a greeting and a smile on his face couldnt do enough for us 5 Stars for him! Time to explore the ship and with blue skys and sunshine it doesnt get any better for a Vancouver departure than than this. I wasnt expecting an awesome Rock Band but they had one playing on the rear pool deck, they also played in the Yacht club, I could tell we were in for a great cruise. This ship is beautiful and it had a very relaxing ambiance throughout, its not a floating amusement park. We had many meals in the Lido and contrary to other reviews found the tables got cleaned off promptly and some sections there do have at table coffee service. You have to pay attention to the meal times which are posted as different areas come available at different times of the day which can lead to a bit of confusion. We had a lot of fun in the Brittania dining room, Oscar and Neil were our waiters and the place would not have been the same without Paco the wine Sommelier, he got a lot of laughs from many tables. I actually got used to dressing up collecting ties and shirts along the way during shore excursions, the Maitre'd lent me one and tied it for me the first time. We got to try some exotic dishes like pigeon, pheasant, wild boar etc all perfectly done, it helped the waistline by eating many meals in here. The food in the Lido was great Frank the French Chef was in charge and he was a lot of fun especially in the Chef's competitions in the Queens room. We liked the variety and the specialty nights, Indian, Asian, German after the Costa Rica stop awesome Pineapple and fresh fruits came aboard. No complaints about the food at all it was excellent at all times! I really thought we would spend more time in the Golden Lion Pub, we mostly enjoyed lunches and beers but found ourselves too busy with other activities. We had a good time at the jewelry auction, its a great way to get all the free champagne you can drink and my wife came away with a lovely modestly priced ring she really loves. There is actually plenty of free liquor to be had if you go to the tastings and special events available, we downed some expensive brands without spending a nickel, check the daily itinerary. We found the drinks onboard to be reasonably priced not more than at a descent hotel and they serve chips and nuts at no charge along with them and the ambiance of the Commodore Club is fabulous. The High tea is quite an event at 3:30 daily, never expected to enjoy it as much as we did and we took part often, it was wonderful! The walk around deck is also very cool we did 5 rounds a day of speed walking which kept us in shape for the shore excurions. This deck also has the old fashioned wooden padded lounge chairs, great for relaxing on with a drink and a book. We got to know some of the onboard entertainment staff as they also helped out with the Tenders and Port excursions. The shows were great and very well done, different entertainers got on and off at different ports and they got a lot of standing ovations they were that good! The laundry was a bonus all free including detergent, I even learned how to iron my fancy shirts from the Australians, that was a hangout for them. I tried to book the shore excursions privately but found the Prices through Cunard were much better especially in Sanfransico, Cabo, Guatemala, Costa Rica, Panama and the Everglades. The highlight was the July 4th fireworks where we were back to back with Cunards old Lead Ship the Queen Mary in Long beach. Our room key gave us free passage and tours of this old ship, the Cunard exhibit onboard the Queen Mary is not to be missed. We enjoyed all of our shore excursions especially the Pamana Jungle river canoe trip to the Embera Indian village, it was awesome! The Panama Canal transit is quite spectacular, the ship is a Panamax size hull which fills the entire lock and we had access to all the foredecks etc. great experience! All the ports were great but you have to watch your boarding time, it was surprisingly difficult to find a Taxi in Ft. Lauderdale to take us back to the ship, get that Uber App! There is nothing like sailing under the Varrazano Bridge and by the Statue of Liberty at the crack of dawn and up the Hudson to dock at ancient pier 90 in Manhattan, it was a spectaular Cunard experience and they have been doing this for over 100 years. We thoroughly enjoyed this voyage, it was not a Geezer Cruise even though there were plenty of them aboard, everyone seemed to be having a great time. There are always a few grumps on a ship like this but that is on them. The staff were most kind and helpful, they seemed funloving and enjoyed the activities as much as we did. The only negative we found was some passengers had a cough or a cold and were coughing into their hands instead of their elbows or holding a napkin to cough into. I expected more from mature adults and even spoke to a lady who just seemed to be coughing into her hands and touching everything like she was deliberately spreading it around, she told me to leave her alone and go away. We were sick for a few days because of people like her, dont buy the meds at the ships store they are expensive. Go down to the medical clinic and ask for some cold meds, they cost us 68 cents per box best deal on the ship! Read Less
6 Helpful Votes
Sail Date: June 2019
We chose this cruise because it was a ten day round trip itinerary that left and returned to Vancouver. It didn't' go to Glacier Bay, but the times in port were good and the ten day itinerary allowed us to visit extra ports. We ... Read More
We chose this cruise because it was a ten day round trip itinerary that left and returned to Vancouver. It didn't' go to Glacier Bay, but the times in port were good and the ten day itinerary allowed us to visit extra ports. We were also hoping to get some dancing in because we'd found the dance floor on our previous cruise was far too small. The cruise more than met our expectations. We had some lovely table mates in the main dining room and the food was excellent. We usually ate in the Lido for lunch and tea and very much enjoyed the food there as well. It had some great views . The tea in the Queen's Ballroom was also fantastic. The ports were great. We did a private tour with Wild Wolf Tours in Ketchikan and very much enjoyed it. In Juno, we took the shuttle to the Mendenhall Glacier and were glad we'd chosen the tour that gave us the most time there. In Skagway, we took the train to Bennett Lake and the bus back. It was a great experience, but next time I might go for a smaller tour so that we'd have more flexibility. In Icy Strait, I went whale watching while my husband stayed on shore and watched the whales breaching behind our boat. Luckily we some some on the boat as well as eagles, sea otters, and sea lions. Our Captain and crew showed their true colours at the Hubbard Glacier because they were able to manouver us very close to the glacier. We had a great view of the glacier calving and the small boat tour didn't get that much closer to the glacier (maybe 200 metres) than we did. The naturalist on board was very impressed with how close we got. In Sitka, we walked around the port by ourselves and found it very easy to do and I particularly enjoyed the walk in the Natural Park with the huge trees. In Vancouver, we took the ships tour to Butchart Gardens, but I found it very rushed and would have preferred longer in the gardens. A private excursion that would let you take as long as you want would have been nicer. There were a few dance groups on this cruise, so there were some high level dancers. This lead to a packed and intimidating dance floor in the Queen's Ballroom, so we often went up to the yacht club and danced there because it was less intimidating. However, I was able to hold my own during the line dance lessons and we eventually got up the nerve to dance on the floor in the Queen's Ball room and we did fine. We also enjoyed the shows in the theatre. They had a new one every night and we always managed to find a seat if we left our cabin about 15 minutes before the show started. My biggest disappointment with the cruise was the fact that they cancelled the line dance and ball room lessons on the last sea day because the dance classes are the favourite part of my sea days. But all in all, it was an excellent cruise. They staff seemed happy and pleasant and we really enjoyed our waiters in the Britannia and the dance couple that taught the lessons. We plan to go on another Cunard cruse again because it seems to do the three things we like to do on a cruise very well (dance, read a book (their library was fantastic), and promenade around the deck). We were the only ship disembarking in Vancouver and I found the process fairly well organized. We waited in the theatre until they called our deck and then proceeded to the gangway where I picked up the ulu knife that had been confiscated after I went shopping in Ketchikan. They showed us to the deck five luggage area and we picked up our bags and got into the taxi lineup. It took us about an hour to get through that lineup, but it was an organized process where we snaked through the lineup corral until we were given a taxi stand to stand at. Anyone needing a handicapped vehicle was sent through a different lineup and I noticed that they did allow someone who I suspect had issues standing jump the taxi lineup corral and go straight to the assigned taxi station just before ours. Our disembark time was 9:10 and I think we got off the ship at 9:25 and we made it to the airport by 11. If a lot of ships were disembarking at once, I would probably consider the ships shuttle instead of the taxi even though it was more expensive. I our case, I knew we'd have time to do the taxi lineup because our flight wasn't due to leave until 1pm. Read Less
7 Helpful Votes
Sail Date: March 2019
Just completed the Melb-NZ cruise 18-30 March 19. Seemed like a good way to see a little of NZ in comfort. Massive delays and chaos at boarding in Melbourne. Burst water main leaving cabins without water until 9:30 AM one day. Casino ... Read More
Just completed the Melb-NZ cruise 18-30 March 19. Seemed like a good way to see a little of NZ in comfort. Massive delays and chaos at boarding in Melbourne. Burst water main leaving cabins without water until 9:30 AM one day. Casino flooded and smelling. Long queues for shuttle bus into Dunedin with USD 8 charge each way. Long queue for tender from ship to Akaroa even at 11:00AM. Stale cheese board crackers in upgrade Verandah restaurant; reported to maître d' who took no action and continued serving from the same supply on the cheese cart. Drinks overpriced in US dollars and even more expensive when converted to AUS and 15% service charge then added. No ushers in cinema with very elderly people entering in the dark after the film started with one gentleman falling badly on the stairs near my seat. No assistance/supervision in the gym in the early mornings with elderly people on machines. Cabin clean and comfy. Staff very polite and efficient. Food plentiful and good but silly corner cutting like complimentary food from room service but charging for tea/coffee delivered with food. Evening shows too much of the same "song and dance" type routines. Good classical music program and ballroom dancing lessons. Overall the company are milking the Queen Elizabeth name. Read Less
4 Helpful Votes
Sail Date: March 2019
We chose this cruise after enjoying a Queen Mary 2 circumnavigation of New Zealand a few years ago. Our boarding time was 2.30pm and we arrived at Station Pier, Melbourne, 10 minutes before the scheduled time to encounter a long and ... Read More
We chose this cruise after enjoying a Queen Mary 2 circumnavigation of New Zealand a few years ago. Our boarding time was 2.30pm and we arrived at Station Pier, Melbourne, 10 minutes before the scheduled time to encounter a long and mutinous queue stretching along the pier. We had to queue for 40 minutes on Station Pier in 30 degree heat. Several elderly passengers were becoming quite distressed. Passengers were being allowed into the Cruise Terminal in groups of about 20. Here we queued for a further 40 minutes in a hot, stuffy antiquated building - the air conditioning unable to cope with the passenger numbers. I understand the problem was due to multiple computer crashes and a passenger who fainted in the airless terminal having to be medivaced. Cunard could, and should have handled the situation better. They could have sent a ship's officer down onto station pier to explain the situation first hand. They could have set up the cold drink stations and gazebos on the pier as they did at every port stop. They could have provided temporary seating for elderly passengers. An apology would have been nice. Maybe even a voucher for a complimentary drink once on board. This was hardly Cunard's famed White Star service and the problem was exacerbated by Melbourne Port's antiquated facility. Overall the embarkation was a tedious, unpleasant experience. Most reasonable people accept that things can go wrong. Unfortunately, the bad embarkation experience got the cruise off to a bad start with some passengers just looking to find fault wherever they could. Once on board things changed considerably for the better. Our cabin was spotlessly clean and well appointed. Our steward, Alfie, was an absolute treasure. There were a couple of minor issues with our cabin - a blown light bulb and blocked toilet. Both were fixed very promptly following a call to the Pursers office. Like one of the other reviewers, i was slightly irritated that there was no pen provided in the cabin. On our QM2 cruise there was a nice faux "Mont Blanc" style pen. Cost cutting to save a couple of dollars on a cruise costing several thousand dollars just doesn't make sense. The ship itself is fabulous with its art deco interior, artworks and magnificent staircases. It is only spoiled somewhat by the gaudy poker machines that occupy too much premium space. Surely they could have been placed somewhere less conspicuous (preferably down on Deck 1). I find it hard to understand why some reviewers complain about the food. The dining choices are many and varied. We ate most of our meals in the Britannia Restaurant where the meals were excellent, as was the service (and we're fussy). We had a couple of meals in the Lido buffet where there was plenty of variety and we had no problem with service. We loved the Golden Lion pub and the English fare. The Fish 'n Chips were great and I enjoyed one of the best chicken curries I've had in a long time. Our favourite bar was the Commodore Club for pre-dinner drinks. Service was always excellent and the complimentary canapés were a nice touch. Our only problem with service was in the Verandah Bar where we once waited 20 minutes to get any service. The waiter seemed more interested in chatting with the barman than attending to guests. Drink prices were high for guests paying in AU dollars. Beer was best value with prices being about what you would pay in a good quality hotel, even after conversion. Wine was expensive for Australian travellers who love their wine. The wine list provided an excellent selection from around the world and I enjoyed attending the wine tasting and sampling wines that are not easily available in Australia. Our sommelier was very knowledgeable and happy to share his expertise. The enrichment lectures were of a very high standard as were the song and dance routines accompanied by an excellent band. We had no problem with the embarkation and disembarkation by the ship's boats in Akaroa as reported by another reviewer. We also opted for the Train excursion in Dunedin which was well organised and well catered for. The train came right onto the Jetty at Port Chalmers. The highlight of the trip was the navigation of Doubtful Sound and Milford Sound which was accompanied by an excellent commentary form a local expert. Would we book Cunard again? Definitely. We have already booked the QE Christmas and New Year cruise to NZ. I'm pleased to report that the disembarkation ran a lot more smoothly than the embarkation. Read Less
6 Helpful Votes
Sail Date: March 2019
This was a short cruise Sydney-Burnie-Melbourne. It was my 5th cruise, 3rd on Cunard, first on QE. Other 2 Cunard cruises were on the Mediterranean and loved them I echo the other reviews that you see on here - lovely ship, quick ... Read More
This was a short cruise Sydney-Burnie-Melbourne. It was my 5th cruise, 3rd on Cunard, first on QE. Other 2 Cunard cruises were on the Mediterranean and loved them I echo the other reviews that you see on here - lovely ship, quick on-boarding, good service on dock, ordinary service on-board Had to visit the purser couple times and had to wait 30+ min each time. Whenever i walked by, always a queue. No such queues at tour desk where you need to pay for tours.On last night went there to pay bill and only 2 on desk. All waiting complained incl 2 poor souls who were locked out of cabin but had to wait for new keys with those waiting to pay. Issues in cabin - see below. It was very disappointing I wouldn't go on Cunard in Oceania again (but Med yes) , though my wife did enjoy, even with the issues. Read Less
4 Helpful Votes
Sail Date: March 2019
Having cruised on other cruise lines we thought why not go upmarket with the Cunard QE. Our great expectations did not materialize, from embarkment at Sydney at 1.00pm an untrained lass was totally lost doing the paperwork constantly ... Read More
Having cruised on other cruise lines we thought why not go upmarket with the Cunard QE. Our great expectations did not materialize, from embarkment at Sydney at 1.00pm an untrained lass was totally lost doing the paperwork constantly requiring supervisor assistance for 30 minutes with no seating for semi-disabled senior passenger doing the procedure. On way to ship entry no Cunard photographer or photo opportunity for souvenir. Balcony cabin was ready and comparable with other lines, however the cabin steward never introduced him/her self during entire cruise. Half bottle of sparkling wine in bucket of ice was appreciated and a thoughtful touch. Unfortunately, sleeping at night was difficult as other passengers seem to enjoy slamming cabin doors plus our cabin door was directly opposite cabin steward's kitchen with much banging and clattering of metal seemingly oblivious of passengers comfort. First night main restaurant dining at 8.30pm (we had no choice) no "my-time dining". Sat down at table for two and waited 25 minutes for waiter to notice our presence. Took our order which came after 30 minutes further wait. During this time we did not sight a drink waiter, nor during the entire meal so that was a saving no less. The second night was "Gala" night, formal black tie. Service was better , main course had choice of lobster that my wife and self selected. My lobster came but not my wife's. She did not want to cause a scene so declined to complain and missed out. The idea of semi-formal attire after 6.00pm was to be commended for such a ship but in reality it was somewhat of a joke to see what some people considered this dress code to be and was rather comical. We ate mostly in the Lido buffet, rather than otherwise at 9.00pm, and the food here we found limited and not overly impressive. Roasts were disappointing, one night only one roast meat on offer, lamb, undercooked and so trough was 'rubbery"and inedible. Other cruises always offer a choice of three roasts each night... why not Cunard.It's not as if we aren't paying for it big-time. Much of the upper decks and restaurants are verboten to the lesser guests putting us well and truly in our place.... perhaps that is where the good service is found. One person on board needs an attitude make-over and she is a young "lady" in the purser's office front counter. For someone being one on one with the public she seems to have a big "chip" on her shoulder. She continually and rudely insisted that my partner and I were entitled to $75.00 each on-board spending money only for us to find on departure that this was not the case, naturally after we had in fact spent the $150.00 on useless overpriced souvenirs. Is this the face of Cunard? Read Less
6 Helpful Votes
Sail Date: October 2018
Though Cunard are not the cheapest, the whole experience was slick and smooth. We booked a Britannia balcony cabin, with coach transfer as part of the deal. Excellent coach to Southampton with two stops on the way. Arrived on time and in ... Read More
Though Cunard are not the cheapest, the whole experience was slick and smooth. We booked a Britannia balcony cabin, with coach transfer as part of the deal. Excellent coach to Southampton with two stops on the way. Arrived on time and in cabin within 30mins. We chose earlyt dining (6.30pm) on table of 8 and had good company - we moved round the table as the cruise progressed. Formal dress (jacket a must), but informal dress at the all day Lido restaurant, which we chose on three occasions. Food and service in the Britannia restaurant were excellent, but be warned, alcoholic drinks are pricey. Lido food also very good with great choices for breakfast, lunch and evening meal. We didn't use any of the other restaurants (eg Verandah) were there is an additional charge. Evening entertainment was very good, and excellent at times, though we didn't see all the one hour shows. At 60 and 67 we were probably in the younger 10% on board. Only impact was the day time entertainmeent and some shows are aimed at the older age group. It didn't bother us at all. Excellent range of activitiess each 'sea day', including lectures/talks on forensics, historical evcents and politics. Also food demos, Bridge classes, line dancing, cinema and much more. Excursions are pricey, but good guides. We did two and found nearest Tourist Info and explored on foot in Cadiz, Venice, Hvar, Dubrovnik and Cagliaria. Need to book a tour for Sicily as Messina is just a dock port. Not much in Gibraltar either except tour of fortifications, which was very good. High street is like any British city. Gratuities are pricey (about £21 per day), but we went to Reception and asked to remove this from our bill - done without fuss. We arranged our own (well earned) gratuities at the end of the cruise to Head Waiter and Cabin Steward. Sockets in cabin are American and British. Tea and coffee makig facilities in cabin and all day in Lido, but hot drinks were reasonably priced in cafes on board. All in all, excellent experience - our first cruise, if a little pricey overall. Read Less
4 Helpful Votes
Sail Date: July 2018
We chose this cruise as we had cruised for 23 years solely with P&O and had felt we needed to try something else. We had latterly been disappointed with P&O following late cancellations of cruises and the sudden sale of the Adonia ... Read More
We chose this cruise as we had cruised for 23 years solely with P&O and had felt we needed to try something else. We had latterly been disappointed with P&O following late cancellations of cruises and the sudden sale of the Adonia putting our plans into chaos. We had already had good reports of Cunard from our friend, David who cruises constantly and also writes professional reviews of cruises and ships, We arrived late at the ship because of a late start from our coach pick-up point and a combination of traffic and road accidents. So, we did not experience the welcome of the Cunard bell boys. We rushed through an empty embarkation and security process and arrived at our cabin just in time to attend the safety drill!! Not a good start but things improved steadily from there. We loved the ship and noticed many examples of higher standards than we had been accustomed to. Our cabin was on Deck One and was a large inside cabin. Unfortunately, we were awakened on the first morning at 4.30 by a banging door. This happened several times and was obviously something to do with the running of the ship. We had this for several mornings, usually starting around 6.30 or 7 am. It was reported and we were assured that it would stop as the offending door was related to the galley and we were promised that it would be left open and therefore would bang no more. It did not stop and we were moved to Deck 4 and had no more problems. This must have happened to others before and I am certain, from their reactions, that staff knew about this of old. Apart from this, we had a great time. I would just recommend that Deck One around the area of our first cabin, is avoided. Do not hesitate to try Cunard, we were so delighted with the ship, the staff and the service that we have already made our second booking. Read Less
1 Helpful Vote
Sail Date: June 2018
Out first cruise was with Cunard & were told that "we had started at the top". A couple of subsequent cruises with Celebrity confirmed we were told right. This was our 5th with Cunard & (for us) it was perfect from ... Read More
Out first cruise was with Cunard & were told that "we had started at the top". A couple of subsequent cruises with Celebrity confirmed we were told right. This was our 5th with Cunard & (for us) it was perfect from start to finish. This company really knows how to look after you & make you feel special. EVERY crew member encountered was charming, cabin immaculate, Britannia restaurant food & service excellent. The modest selection in the nicely panelled upholstered seating Lido self-service restaurant was of no consequence as it seems Cunard does not pander to those who have to eat non-stop ( or lie cheek to cheek on sunbeds glistening with sun oil & perspiration). How different to the Wimpy-like troughs of other ships. Cunard seemed to have upped their game when it came to evening entertainment in the theatre, professional & well rehearsed save for the occasional screeching female singer. The comedian was brilliant although some of his jokes didn't exactly endear him to the many overweight & obese passengers. Having been a feared that the loss of the Chart Room lounge was a cynical move to make more money by making it a dining room it was a joy to discover there were numerous areas around the ship to relax & be quiet. Best of all NO daytime loud music or the sight of crew members cavorting with passengers around the pools. Plenty of late night buzzing tunes & dancing though. It was obvious Cunard have to comply with current legislation & insistent demands by facilitating the easy movement around the ship for the many who were wheelchair bound using mobility scooters or walking aids & frequent announcements asked that they be giving priority when using the lifts. There were even special shuttle bus's at a couple of the ports for them. Of course this also allows Cunard to be perceived as a caring company. Cleverly Cunard seem to have imbued their ships with a sense of the companies illustrious past in terms of the aesthetics, the subtle memorabilia displays & the presentation & manner of the crew. For those of us that missed out on the era of the past Queens Cunard are right to take the rather superior tone by saying you voyage with them rather than cruise. Another Cunard cruise already booked for August 2019 & if the deal is right may slot in another before then Read Less
4 Helpful Votes
Sail Date: June 2018
We have sailed several times on both the Queen Elizabeth and the Queen Victoria. There is very little difference from one to the other and we feel completely at home on each of them. However, if we did not like Cunard's itineraries ... Read More
We have sailed several times on both the Queen Elizabeth and the Queen Victoria. There is very little difference from one to the other and we feel completely at home on each of them. However, if we did not like Cunard's itineraries we would find another line. While we had visited Baltic States before what whet our appetite were stops at three new countries; Riga in Latvia, Klepedia in Lithuania and lastly, Gdynia in Poland. In addition the ship was stopping at a little known Swedish island, Visby. ( This port was perhaps the highlight of the cruise in that it was such a complete surprise; dating from Medieval times it has a tiny walled village which delighted us) Generally the cruise was a pleasure as is every Cunard cruise for us. There are some little things that we would change if we could but, as always, we booked another cruise while on this one and we will look forward to it. One drawback for us was the shore excursions. My husband has limited mobility and there are not enough tours geared toward easy activity. I realize that this could be due to the ports that we visited. There were narrow cobblestone streets in most of them. A plus for me on Cunard is that in the past there has always been someone from the crew backing up the tour guide so that if one has any problems one can fall back on that person. I would have thought that this was especially needed in ports that Cunard had not visited before but, unfortunately, this did not seem to be the case in one of our ports, Gdansk Our tour to Gdansk was a disaster and there was no backup person. We almost got separated from the group. Part of the problem was a very young child who cried continually into the city ( about an hour) so that it was hard to hear the tour guide's instructions for the meet up after doing Gdansk on our own Read Less
7 Helpful Votes
Sail Date: May 2018
We chose this cruise for its itinerary and that it sailed from Southampton so no flying. Embarkation was seamless and our bags arrived promptly. The Cabin was fine (7090 balcony). On deck seven midship. The bathroom was small especially ... Read More
We chose this cruise for its itinerary and that it sailed from Southampton so no flying. Embarkation was seamless and our bags arrived promptly. The Cabin was fine (7090 balcony). On deck seven midship. The bathroom was small especially the shower with a cheap curtain. Bed was very comfortable and our cabin steward was great and saw to our every need. We had trouble with the air conditioning in our cabin which was blowing freezing cold air despite the thermostat being set at maximum and complained about it everyday for 6 days. They did nothing to rectify this problem until I threatened to take it higher whereupon an engineer came and change the thermostat and fixed the problem. This was disgraceful service and was spoiling our cruise. The food was excellent in every restaurant and bar. We were on the second sitting in the Britannia restaurant at 8.30pm which was a bit late for us but preferable to 6pm which was too early and the only other option in the main dining rooms. The afternoon tea was delightful and a must do. Overall the staff throughout the ship all seemed a bit miserable and fed up and there was little interaction between customers and staff. The drinks on board are fairly expensive and there is no drinks package available plus they slap on a hefty 15% service charge.Thank god for the on board spending allowance we had which pretty much took care or it. We have to say that all though we appreciate that Cunard have a reputation for the elderly and disabled that this cruise had an abundance of them and did distract from a nice cruise experience. The entertainment was fairly good but only from the invited professionals and not the resident troupe who we thought were poor. The band however was excellent. We only did 2 shore excursions which were ok but overpriced and poor value. Doing our own thing proved much better value and was easy to organise at the ports. Personally we think Cunard need to up there game and look at the competition for advice. Read Less
4 Helpful Votes
Sail Date: May 2018
Friends have travelled on Cunard ships and recommended them, also sailing from Southampton fitted in with our life. Have cruised before on two P&O ships so know the routine. Firstly check in was so easy, eating lunch just after 1pm, ... Read More
Friends have travelled on Cunard ships and recommended them, also sailing from Southampton fitted in with our life. Have cruised before on two P&O ships so know the routine. Firstly check in was so easy, eating lunch just after 1pm, everything was so smooth. Cabin was on deck 4 aft, lovely and spacious and quiet (even though many people told us midships is the best) have found no difference in location! Queen Elizabeth is very Art Deco and certainly a step up in fixtures, fittings & cleanliness from P&O (but again P&O served us well on a half world cruise and I not knocking them) but obviously you pay more on Cunard and probably expect more. Certainly the food served in the dining room or found in the buffet was outstanding & they totally catered for my wife being gluten/dairy free, not a single meal was disappointing. So whilst I give 5 stars and generally loved the whole cruise, let me just briefly give what I personally didn’t rate or found irritating: 1. The shows were nowhere near as good as on P&O 2. Having to wear a jacket to dinner is unnecessary and too hot/uncomfortable 3. The chairs in the Britannia restaurant make your legs sweat profusely 4. Drinks far too expensive 5. Entertainment team dreadful (maybe the elderly clientele don’t need such), again P&O win hands down 6. Lack of British plugs in cabin (all American except one) 7. Everything in dollars so you pay more in the end when exchange rate is added So would I sail Cunard again, but other cruises and other ships, there is choices out there, you pay your money you take your choice! Read Less
3 Helpful Votes
Sail Date: May 2018
This cruise had a good itinerary with plenty of stops in great places. My wife and I travelled in Princess Grill accommodation which was adequate ( this was our 31st cruise nearly all Cunard). We elected to avoid the Princess Grill dining ... Read More
This cruise had a good itinerary with plenty of stops in great places. My wife and I travelled in Princess Grill accommodation which was adequate ( this was our 31st cruise nearly all Cunard). We elected to avoid the Princess Grill dining room altogether and enjoyed buffet service in the Lido.. Now bearing in mind that cruising seems to be all about dining and its experience we definitely were 'off message' Efforts were made to encourage us to go to the Grills restaurant. The service we received was attentive and friendly and we had a great time doing our own thing. The shops were actually lacklustre with stuff we wouldn't normally buy, high end is great but very limiting. On this cruise the theatre was also a bit mundane although it was packed so glad that others enjoyed it night after night. we are back on the ship for 2 months next year ( 2019) so is indicative that things were good. Read Less
6 Helpful Votes
Sail Date: May 2018
Spring is a great time to cruise the northern area, and we hit it just right by sailing from Hamburg on May 12, 2018. The cruise started on May 10 in Southampton with a boatload of folks from Australia doing the "Three Queens", ... Read More
Spring is a great time to cruise the northern area, and we hit it just right by sailing from Hamburg on May 12, 2018. The cruise started on May 10 in Southampton with a boatload of folks from Australia doing the "Three Queens", and picked up passengers from The States, Canada and Germany itself in Hamburg. My friend and I had two of the new solo cabins on Deck 2. Until now, there had been no passenger cabins on that deck, and we found it necessary to get help from a ship's officer to locate ours. Just pass the wall of slot machines in the casino and enter an alcove with a large white door that had nothing to indicate there were now cabins in there. Open said door, and there is a hallway with nine ocean view solo that had just been added. A great three quarter size bed - no mere twin here! A three drawer dresser as well as bedside drawers and the good sized closet gave all the space a solo traveler could use. There was an electric kettle, china and silver, and all the bits and pieces needed for a cuppa tea or coffee. The bathroom was compact and had the cloth shower curtain that no one especially loves, but it was well arranged and had plenty of shelf areas for cosmetics. Best of all, our huge windows matched those in the dining room in size and shape. What more could you ask for ? We had booked many of our excursions with the ship, and a two day independent with ALLA Tours for our St. Petersburg visit. We had a day at sea to settle in, followed by our visit to Copenhagen. The Tivoli & Harbour Cruise was not quite up to our expectations. We were dropped at Tivoli with instructions "enjoy yourself" and meet in two hours to make the canal boat connection. We arrived at the boat after two other groups had already boarded and taken the majority of the seats....not much of a scenic cruise over shoulders and past heads of those near the windows. We had a few minutes to view the Little Mermaid, and back to the ship. Our Stockholm day included the Vasa museum which is always interesting, and a city tour on the bus. Tallinn offered "Rags to Riches" with visits to parts of the city where both categories of natives had once dwelt. Nice stops with plenty of photo ops overlooking the towers of the city. We arrived in St. Petersburg early in the morning, and met our ALLA tour bus at 0830 after clearing Russian customs. They had booked our needed visas, and we had no problem with moving through the arrival area. I had been in St. Petersburg many years before, and found this a marvelous company. Our hostess spoke perfedt English, and we had those ear pieces that allowed you to follow your guide easily. The tour covered every possible cathedral and palace the city had to offer, and a grand lunch was included. Our 16 passenger Mercedes bus was comfortable, and our driver was always ready to assist as you got on and off. We returned to the ship in time for dinner, and were met the next morning at 0730 for another full day of touring. A ride on the subway was one of the most interesting times. The subway passes under the Neva River, and returning to the surface on the fast moving escalator took a full three minutes. Amazing! My friend's watch kept tract of steps, and we learned we had walked five miles each day without actually realizing we had done so. The royal wedding of Prince Henry and Meghan took place while we were docked, but a special dinner was set up for Saturday (19 May) evening with a souvenir menu that had a beautiful photo of the couple and a list of all the Royals who had sailed Cunard since l861. Replays of the wedding were run on ship's television several times. Our next port was Kiel, but the excursion titled Castles and Boats never stopped in the city for a look around. We drove quite a way to look at a few schloss buildings (no entry) and then had a little boat ride around several small lakes that had nothing to offer. This was another disappointing tour that cost $97.00 for very little. The final stop was at the far north end of Denmark in the city of Skagen. The locals were very welcoming of cruise passengers, and the tour covered an outdoor museum and a trip to the far spit of land by a tractor pulled "sandworm". Really a fun day this time. Next day was "at sea" and we docked in Southampton on 24 May. A transfer to Heathrow had been prepaid, and all went perfectly. It had been a good cruise, with weather you could not have ordered to be any more perfect....warm and sunny most of the time but never chilly or too hot. Read Less
6 Helpful Votes
Sail Date: February 2018
Absolute thrill to spend 3 days on-bard the Queen Elizabeth from Sydney - Brisbane. Fabulous food, beautiful state-room. Stunning, commisioned works of art. Incredible/wonderful décor and design. Loved the Art deco style evidenced ... Read More
Absolute thrill to spend 3 days on-bard the Queen Elizabeth from Sydney - Brisbane. Fabulous food, beautiful state-room. Stunning, commisioned works of art. Incredible/wonderful décor and design. Loved the Art deco style evidenced throughout the ship. A truly unforgettable experience. I walked the passageways for the three days transfixed by the surroundings. Every turn produced something extraordinary. A wonderful painting or sculpture, a beautiful dining experience, incredible inlaid timber, beautiful furnishing/furniture/etched glass alcoves. The ship was remarkably stable. Leaving Sydney Harbour on the night of our departure was unforgettable. With A Caribbean-style band playing and the Bridge and Opera House as a backdrop the experience was excitement plus. The only gripe I have is the waiting time to book for future cruises. We were on board for just three days and would have loved to have had the time to sit and plan another cruise before we dis-embarked. The Cruise section was open for a limited time each day with lengthy delays and long queues of passengers enquiring about further cruises. I had three visits before I was able to speak to a Booking agent. She gave us a fabulous deal on a 2019 cruise but the route/ports of call didn’t suit us. The Cruise Office on board the Q.E. had two only Reps. and with a short duration cruise we didn't have the chance to sit thoroughly explore further options. The Dining experience was outstanding. The stewards in both the Lido Buffet Restaurant and the Brittania restaurants were exceptional. The choice of food/quality/the diversity of meals/the freshness and range were superb. Sharona from Queensland Read Less
6 Helpful Votes
Sail Date: February 2018
My husband and I were passengers on the Queen Elizabeth for the San Francisco to Sydney Cruise which took place on February 5, 2018 to February 28, 2018 to celebrate our 50th Wedding Anniversary. This was meant to be a trip of a lifetime. ... Read More
My husband and I were passengers on the Queen Elizabeth for the San Francisco to Sydney Cruise which took place on February 5, 2018 to February 28, 2018 to celebrate our 50th Wedding Anniversary. This was meant to be a trip of a lifetime. We are both in our mid/end-70’s and generally in good health, up to date with our vaccines, and pride ourselves on our immune strengthening nutrition. We truly appreciated the frequent reminders on board regarding sanitizing our hands and the general cleanliness on the ship. However, as the Cruise went on and we were well into the main part of our trip, we both caught a severe and deep seated cough that lasted well beyond our trip and after we returned home. We had noticed that an ever-increasing number of passengers were apparently plagued by the same, very nagging, illness. About a week after the situation had gotten worse, we visited the Medical Office on board. We were reluctantly told that we might consider a shot of some sort. However, after talking to a passenger who been given this shot, we were told that they had felt no improvement. Based on this information and lack of contact to our physician, we stuck to cough medication bought on board and on land to at least suppress the cough when we left our state room. Needless to say, our ‘trip of a lifetime experience’ was dampened by an illness we had not prepared for but was obviously known to occur. Unfortunately, we were not able to fully enjoy the beautiful offerings this cruise, the ship and cruise line had to offer. Furthermore, while visiting Sydney afterwards, we noticed that the ‘Cunard Cruise Ship Cough’ was a well-known reoccurrence. We were repeatedly approached, while waiting for our luggage, by other passengers asking us whether we caught the ‘Cunard Cruise Ship Cough’ as well. This was an eyeopener for us since we then realized that many other passengers had the same symptoms! We couldn’t help but wonder if the spread of this virus throughout the ship could have been prevented with a more adequate air filtration system. If this is a known situation, we wonder whether we should have been warned beforehand and possibly been given the opportunity to evaluate our decision to join this cruise? Read Less
5 Helpful Votes
Sail Date: January 2018
We have previously travelled on many Celebrity ships and also Victoria and QM2. We loved Victoria and hated QM2; we liked Elizabeth as much as Victoria. They both compare plus/minus with Celebrity. I have to disagree with some of the last ... Read More
We have previously travelled on many Celebrity ships and also Victoria and QM2. We loved Victoria and hated QM2; we liked Elizabeth as much as Victoria. They both compare plus/minus with Celebrity. I have to disagree with some of the last few reviews posted. The food was good, service was good, the shows were virtually all good, Speakers were mostly very good. The balcony cabin was very good. The theatre was good. The Art Deco interior design is beautiful. Shore excursions varied but they always do. Embarkation and disembarkation were always good. So what is there to criticise? The temperature control round the ship was much poorer than Victoria and I suspect it was not being managed properly and was generally too cold so take your overcoat around the ship :-). Our cabin thermostat had a mind of it's own and the mid-point was incorrectly set. Our cabin at the front of the ship suffered in the Atlantic storm with constant loud banging with wave movement. Go for mid ships or rear if you can. Wine prices are completely silly so bring your own on board and drink in the cabin. Also Cunard keep pushing champagne. Read Less
3 Helpful Votes
Sail Date: November 2017
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel ... Read More
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel Cunard's ships offer very elegant surroundings, ships that feel like ships unadorned with gimmicky features and, of course, excellent service. I like the fact that the dress code is stricter and smart wear is encouraged in the evenings but it is in no way stuffy or superior, everyone is very friendly and relaxed. There are a few areas solely for Queen's Grill passengers but I have never been aware of these or felt excluded as all the main areas and facilities of the ship are open to everyone. I am pleased that fellow passengers respect the standard Cunard offers and behave accordingly so that, for example, sitting in one of the bars sipping a cocktail and chatting or listening to live background music is uninterrupted by noisy behaviour. There is plenty of opportunity for fun and more informal surroundings in the Golden Lion pub and deck parties, etc. I particularly love the Queens Room ballroom as it is spacious with a superb dance floor and a big attraction to anyone interested in ballroom dancing which is held there every evening. There are dance hosts, too, for anyone travelling solo as I do. I found all the evening entertainment in the theatre to be excellent and also enjoyed the lectures on sea days. The itinerary was similar to other ships but mostly enjoyable, especially as we had sunny and warm conditions for most of our ports which felt like a bonus in November! Another bonus was that most of the ports were easy to get around independently, apart from visiting Seville, and it was well worth booking the coach transfer there. The embarkation and disembarkation were extremely efficient and the fastest I have ever experienced. Read Less
11 Helpful Votes
Sail Date: October 2017
We chose Cunard - curious to sample the luxury service they claim to offer. The ship was indeed beautiful, clean and elegant. I was delighted with the stateroom - although anyone over a size 14 will have trouble fitting into their ... Read More
We chose Cunard - curious to sample the luxury service they claim to offer. The ship was indeed beautiful, clean and elegant. I was delighted with the stateroom - although anyone over a size 14 will have trouble fitting into their shower cubicle (and this applies to the higher costing staterooms as well) Plenty of storage space and the balcony was a little deeper than those on other cruise ships (this had been shaved off the length of the cabin - but worked ok) Usual naff hairdryer - but not worth bringing my own as the reduced power on ship makes it no better than the one provided. Nice toiletry bottles - no shower cap (although travelling friends had one in theirs) and I didnt have to ask for cotton balls and buds - these were there and waiting (you have to ask for them on Celebrity now) Pillows were so soft (I think they were filled with dandilion heads) they collapsed to nothing, so you had to fold them in half to get any support. Bedding good quality. However - for us the biggest disappointment was the staff behave as if you are invisible! Clearly they aim to have unobtrusive service - but this is to the point that no one gives the slightest interest as to whether you have had a good time ashore etc, They will reply if you greet them first - otherwise pretend you dont exist. (this is from officers down the line) and the impression is that they have been instructed not to engage in conversation with the guests. Our cabin steward joined the ship the same day we did. He was charming, efficient and smiling. (on the first day that was: although he remained highly efficient for the whole cruise - he looked exhausted after the first few days poor soul) Main dining room was a huge disappointment. Average to fair meals, served as if there was some race on! While eating desert - you had coffee cups slid under your arm while someone else was asking if you wanted petit fours as you tried to eat pud!!! This was every night. Every night I told our waiter - no thank you - I am allergic to pepper - every night he offered it again - he did remember I just wanted hot water and lemon after dinner though. Our waiters were nice enough chaps - just intent on getting us out asap. (had to smile when they gave us signed menus with the words 'exellent' written on them Clearly pleading for us to give them the high rating on survey forms. If you left your meal - other cruise lines always ask if there was a problem, or would you like something else - dont expect them to do that on Cunard. We became so tired of this that we began to eat in the Lido self serve buffet - where the food was so much better. Great choice, hot and better than the restuarant. They set the tables and you could have a relaxed meal and enjoy conversation with company without constact jostling and interuptions. The ship was packed with over 70s in wheel chairs and on sticks (75% were over 75 according to ships doctor and on previous cruise average age 85) also quite a few very young babies (who behave beautifully!). Not many young people and middle aged short in supply as well. Strict adherance to dress code after 6pm - companions had to make an emergency dash to the shop at 6.15 and passengers glared down their noses at them for not wearing evening dress - Drinks in bars were extortionate - we expect to pay premium prices - but doubles were being served without being asked for and they always serve the highest priced options if they could get away with it. Loved the formal nights - just a pity they decided to change all the days they had previously published and failed to tell us which themed night was which - plus we had two in close succession including one on a port day - never thad that before and hope not to again: far too rushed Entertainment was average. A new dance troupe had joined ship same time we boarded, and actually were very good (surprised me). There was an awful Irish comedian - whose material was about himself having survived a stroke and wanting us to applaud him for this alone, as his material was dire. Many passengers were upset by the content - having suffered strokes themselves and not wanting it used like this when they were getting on with it and not wanting to be reminded of the issues they face daily). So although I came back relaxed - I did not feel like I had had a fun holiday (unlike when we cruise with Celebrity) and we were more than ready to get off the ship and get home again. Glad I had the opportunity to try them but Cunard are clearly not for us - brace yourself Celbrity we are on our way back (you at least pretend to be pleased to see us !) Read Less
1 Helpful Vote
Sail Date: October 2017
We went to Greece for the first time last year on the Queen Elizabeth. We wanted to visit the Acropolis and other sights in Pireaus and I found a super taxi firm (Michael Sterianos Taxi Tours). Michael gave us a fantastic day out. He ... Read More
We went to Greece for the first time last year on the Queen Elizabeth. We wanted to visit the Acropolis and other sights in Pireaus and I found a super taxi firm (Michael Sterianos Taxi Tours). Michael gave us a fantastic day out. He was on time, such a gentleman, a fountain of knowledge, gave such good rates that there was no contest in booking him again when Queen Elizabeth toured the Greek Isles again this year. Michael was there to meet us again in Pireaus and this time we visited the Olympic Stadium, Corinth Canal, Ancient Corinth and we finished up having lunch in a local restaurant in the village which was excellent value at 7 euros per head including food and drinks! We also visited Rhodes. The ship docked within walking distance of the walled city and it was so picturesque walking through the streets and bartering in the shops for leather bags, clothes, jewellery and belts etc. We then went up the cobbled streets, passed the museum and church on the outskirts and then passed some time away in a local bar/restaurant. Katakolon was another lovely port. We ambled through the shops bartering for goods and then strolled along the restaurants and bars on the seafront. I had to congratulate the Greek people here for their skill in speaking the English language so perfectly with no trace of an accent. Mykonos was another pretty place and we ambled along the bay into town and again passed the time away in a local bar on the seafront. We dawdled back through the pretty streets to the bus pick up point to rejoin the ship. I am not sure if Mykonos is always windy but we certainly picked up a tan there. We would have liked to go to Cadiz again rather than Palma as there is more to do there. We had very informative and excellent speakers on the ship, in particular Ken Lennox, Jack Crawshaw, Tony White, and Bill Miller. The only disappointment was we were too tired on the last night to go to the theatre to see the film 'Jackie'. It was a pity it was not showing earlier on the cruise. We also enjoyed the interview of our super Captain Inger Klein Thorhauge. Entertainment was good, in particular the choreography for the dancers and the costumes were superb. The food in the Britannia Restaurant was a bit repetitive this year when compared to last year. Our 2 waiters (Rosley and Carl) were very friendly and efficient at their jobs, always smiling despite being very tired some nights. Rosley was back at our request from last year. We had 6 p.m. sitting which was a bit too early, and 8.30 p.m. too late as you come out feeling full for the rest of the evening. Some nights we gave it a miss and continued to relax on our balcony in the sun and then went up to The Lido around 7.15 p.m. The food in The Lido was very well presented, tasty and there was a good choice. Again the staff were very friendly and helpful and the dirty plates disappeared fast! This year we had afternoon tea in the ballroom twice, and again the sandwiches and scones were delicious and the waiters and waitresses were helpful and efficient. The food in The Pub was also well presented and delicious. We feel you do need more seating here because we struggled at night and during the day to get seats. We used the lounge bar on Deck 3 after the theatre to relax with an evening drink. Johnny our waiter made a point of having tables and chairs waiting with a big beam on his face, and he looked after us extremely well. The main gripe though, throughout the ship was the price of the drinks plus tax. We all felt if you halved the price of the drinks more people would buy one, or even two, which would inevitably put your profits back up. It might be worth an experiment! We have yet to go on the Queen Victoria and of course the new ship when it is launched Read Less
4 Helpful Votes
Sail Date: July 2017
We are fortunate to travel every few months all over the world and try many different cruises and travel experiences. To date we have been on Princess, Holland America, Azamara, Celebrity, Carnival, Crystal and many other ocean and river ... Read More
We are fortunate to travel every few months all over the world and try many different cruises and travel experiences. To date we have been on Princess, Holland America, Azamara, Celebrity, Carnival, Crystal and many other ocean and river cruises. This was our first time on Cunard (sailing) and we were excited to experience this legendary 175 year old company. Well the excitement ended not too long after boarding when it was very evident that the crew on Queen Elizabeth was not in a good place. The service was distant and cool to a point that a number of previous reviews have mentioned, it is almost a level of disinterest. I even had a conversation with one of the staff in the Lido to try to ascertain if this aloof service was a directive from the ship or a result of long term interaction with the passengers, many of whom were not too friendly either. It was hard to get a decent answer that could be shared here clearly. The two areas that were good were the decor and the food in Britannia Restaurant. The meals were tasty and most entrees quite nice. The Lido Alternative ($17.50 pp) was also very good with nice service. Having been cruising for 26 years, I would highly suggest you direct your hard earned pennies somewhere else, our Trans-Atlantic cruise on Brilliance of the Seas two months earlier blew this right out of the water in both service, entertainment and positive energy. With so many stellar ships and cruise lines out there, don't pay a premium for an average experience and that is what is offered by the Queen Elizabeth. It's a true shame. Read Less
Queen Elizabeth Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.4
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.5
Rates 4.0 3.5

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