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1 Cunard Queen Elizabeth Cruise Reviews for Luxury Cruises to Norwegian Fjords

I have just returned from a week voyage to the Fjords of Norway on the Queen Elizabeth. To put this review in context, this was my 7th Cunard cruise and my 5th on Queen Elizabeth. I will begin by saying that the QE is still a beautiful ... Read More
I have just returned from a week voyage to the Fjords of Norway on the Queen Elizabeth. To put this review in context, this was my 7th Cunard cruise and my 5th on Queen Elizabeth. I will begin by saying that the QE is still a beautiful ship that is well maintained and very clean; our room steward was efficient and punctual each day and the general ambience of the ship was excellent (despite a few passengers that insist on ignoring the dress code). Prior to sailing I read many of the reviews on here which were quite negative. I was therefore somewhat apprehensive about this cruise; this would be my first time in the Britannia restaurant on QE since my first cruise with Cunard. Having experienced the Grills and Club last year I was concerned I would be let down by the food and service in Britannia. I needn’t have worried. The food and service in Britannia was above my expectations; not quite as refined as the grills but still very good. We enjoyed every meal at our allocated table and were quite happy with every dish served, including breakfast and lunch. All food was well cooked to order; modifications to suit our tastes were catered for without any mistakes and all of the dishes fairly well presented and flavoursome. We have previously been quite disappointed with lunch on all 3 ships, but the food at lunch was much better this time. The food served in Britannia is not the finest food imaginable; the service is not the most pristine service imaginable, but for the price paid for a Britannia stateroom it is very good and much better than anything we eat in most restaurants ashore. The Britannia restaurant is a very large room serving 800 people a sitting, therefore it can be noisy but never so much so that it ruins a meal; some would just describe it as ‘lively’ and enjoy the atmosphere. From past experience the Verandah Restaurant, for which a small extra charge is paid, has served some of the finest food we have ever eaten and provided superb service throughout. Unfortunately, on this cruise, standards appear to have slipped somewhat. The food didn’t wow us like it has previously and the sommelier is best described as sloppy. We ate here twice; the second time the wine service was executed by our sommelier, the chief sommelier of the ship, the Maitre’D and our food waiters. I commend them on their flexibility in attempting to smoothen out the inadequacies of the sommelier, but it did make the meal feel rushed, sloppy and impersonal. As for the food, the presentation and execution just didn’t seem quite as good as previously; still very good but not excellent. Whereas before the Verandah felt very special, this time it felt like just another restaurant and certainly not as good as the Queen’s Grill on a previous voyage. I would certainly still recommend anyone tries the Verandah; issues like those described above are frequently one offs caused by individuals that aren’t quite as good as their counterparts. There was a different Maitre’d this time; possibly his hand wasn’t as firmly on the rudder as previous ones, and the sommelier was clearly an issue for which other staff members were forced to compensate. Also although this restaurant didn’t wow us like it has before it was still very good, like most of the food on board. Another point to note is the general service throughout the ship. This was good throughout most of the ship particularly the drinks service in the midships bar where the waiter JR was superb. Unfortunately the Commodore Club service continues to be very slow at times, and it did prove rather difficult to get a drink whilst in the hot tub by the Lido Pool as the waiters stayed around the shaded seating areas. We had to get a member of technical staff to summon them over after in the end. I attended an insights lecture on this voyage, which was a first. I would recommend that people watch some of these lectures even if at first glance they don’t resonate with you. I found the Phantom of the Opera lecture surprisingly interesting considering I have little interest in musical theatre! Julian Woolford was witty and informative. Another plus on this voyage was the Captain opening up deck 5 forward for the sail-aways from Flam and Geiranger. It was truly spectacular to stand out here with a glass of champagne as you pass the towering mountains and waterfalls on either side; this thoughtful move added a great deal to the voyage. Despite a few criticisms, this voyage still very much surpassed my expectations and was good value. I would like to finish by reflecting on some of the poor reviews posted by others recently. These made me rather anxious prior to sailing. There were of course a few people moaning on board some of which we chatted to, and many of their moans were minor and in some cases totally unreasonable. I fear that many of the very bad reviews that appear to focus heavily on the negatives, say a great deal more about the passenger than the ship. I do not dismiss the negative comments, as I’ve made a few criticisms myself in this review and all things are subjective, but when a review focuses almost entirely on negatives with no balance whatsoever I would take it with a pinch of salt and judge for yourself on board. In summary I would give this cruise a 4.5/5 if I could, due to the hand full of issues I've mentioned above. However, as I don't feel that these ruined the cruise and am still quite happy with the experience I'm happy to round it up to 5/5. Read Less
Sail Date August 2015
Queen Elizabeth Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.5
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.5
Rates 4.0 3.5

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