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4 Cunard Queen Elizabeth Group and Theme Cruise Reviews

Booked late deal outside cabin on Queen Elizabeth to Norwegian fjords. Cabin number 1107. The cabin is located aft on deck 1 and suffers from continuous vibration problems from the engine room. The vibrations can even be felt when in ... Read More
Booked late deal outside cabin on Queen Elizabeth to Norwegian fjords. Cabin number 1107. The cabin is located aft on deck 1 and suffers from continuous vibration problems from the engine room. The vibrations can even be felt when in bed and through the pillow. A more annoying noise comes from a service duct which is located in the wall separating cabins 1107 and 1109. The duct carries away waste from the Britannia Restaurant kitchen located on the floor above. Both cabins experience a noise like a toilet is being constantly flushed - a very loud suction noise. The ship is very aware of the problem and in an attempt to pacify the cabin occupants they switch of the system off between 11.30pm and 9am. Throughout the day it can be flushing at any time for long periods so forget trying to enjoy the cabin for any sort of relaxation during operational hours. We complained and after 3 days were moved to a balcony cabin. Several other passengers along that row of cabins complained about vibration problems and asked to be moved. The cruise to the fjords called in at the regular ports of call (Bergan etc) but also included two ‘maiden ports’ inside the arctic circle. One was Narvik which is a small uninspiring town. A quick look around a few local shops was the best on offer. Hopefully Cunard will find a more exciting port of call on future cruises. Other aspects of the cruise were fine, excellent food and service in Britannia restaurant. Excellent theatre shows performed by the ship’s singers and dances. Same guest artists seem to circulate around the same few ships so if you sail regulalrly with Cunard or PandO expect the same artists to be on the bill. Guest speakers were acceptable but the topics (about WW2 and the BBC) were quite dull and only attracted small audiences. Specialist speakers on photography were more popular. Overall passenger service was as good as ever, all staff helpful and smiling throughout the cruise. Ship’s photographers seemed to be more in the background on this cruise and not as intrusive as on previous cruises (a welcome thing) but they still insisted on disturbing passengers enjoying their evening meal to to take ‘a memorable shot’. Read Less
Sail Date July 2018
We are fortunate to travel every few months all over the world and try many different cruises and travel experiences. To date we have been on Princess, Holland America, Azamara, Celebrity, Carnival, Crystal and many other ocean and river ... Read More
We are fortunate to travel every few months all over the world and try many different cruises and travel experiences. To date we have been on Princess, Holland America, Azamara, Celebrity, Carnival, Crystal and many other ocean and river cruises. This was our first time on Cunard (sailing) and we were excited to experience this legendary 175 year old company. Well the excitement ended not too long after boarding when it was very evident that the crew on Queen Elizabeth was not in a good place. The service was distant and cool to a point that a number of previous reviews have mentioned, it is almost a level of disinterest. I even had a conversation with one of the staff in the Lido to try to ascertain if this aloof service was a directive from the ship or a result of long term interaction with the passengers, many of whom were not too friendly either. It was hard to get a decent answer that could be shared here clearly. The two areas that were good were the decor and the food in Britannia Restaurant. The meals were tasty and most entrees quite nice. The Lido Alternative ($17.50 pp) was also very good with nice service. Having been cruising for 26 years, I would highly suggest you direct your hard earned pennies somewhere else, our Trans-Atlantic cruise on Brilliance of the Seas two months earlier blew this right out of the water in both service, entertainment and positive energy. With so many stellar ships and cruise lines out there, don't pay a premium for an average experience and that is what is offered by the Queen Elizabeth. It's a true shame. Read Less
Sail Date July 2017
Sadly this cruise was totally miss-sold as a Big Band Cruise, as the only sign of the theme was on the Saturday Night with a Big Band Ball in the Queens room (The theatre orchestra joined up with the Queens Room orchestra) Most of your ... Read More
Sadly this cruise was totally miss-sold as a Big Band Cruise, as the only sign of the theme was on the Saturday Night with a Big Band Ball in the Queens room (The theatre orchestra joined up with the Queens Room orchestra) Most of your longer cruises have this same Big Band Ball on one the evenings, so this was nothing out of the ordinary, we would have expected far more on what was advertised as a themed cruise. On the other two nights there was nothing extra in the way of Big Band music or theme. We feel the cruise was miss-sold to us as a special Big Band themed cruise, and was actually no different to any other Cunard sailing. Boarding the ship in Southampton was a total pleasure, and really fast. This is a massive improvement of previous experiences with Cunard. The ship was well maintained as always, with bar and stateroom staff friendly and pleasant. Sadly the waiters in the Britannia Restaurant were miserable at best, avoiding any kind of interaction with us. We were not even asked if everything was ok with the food. The choice and food quality in the Britannia was the worst I have experienced in 60 cruises. The menu choice was tiny and the quality and presentation of the food you received lower than you would expect from a Weatherspoon’s! We felt this was really poor, to the extent that we did not go back on the second and third nights. We found the room service, casual dining, and Golden Lion Pub food to be of a far higher quality, better presented, with a fantastic choice. This was the first time on any cruise that I have not wanted to dine in the main restaurant because the food was not good enough. Something has really gone wrong with the quality, choice and service in the Britannia Restaurant, as the evening meals are supposed to be a special event, rather than mediocre at best. Sadly our thoughts on the Britannia Restaurant food were echoed by many passengers we talked to on-board. One afternoon we were waiting in the Queens Room for afternoon tea whilst the waiting staff were laying the tables, throwing the saucers down like Frisbees in front of you, ignoring all conversation we tried to make, with no smiles or niceties at all. This really is not what we expect from Cunard. Our stateroom attendant in cabin 1034 was a credit to Cunard. Polite friendly and efficient. If only the Britannia waiting staff could be like this. We did have some rough seas on the cruise, which is to be expected in November. The magnetic wardrobe door catches need to be reinstated in cabin 1034, as the wardrobe doors were banging open and close all night on two occasions. This did not do much for our sleeping. One final issue, we had reason to ask the front desk staff what the weather was like in Zeebrugge before heading ashore. The reply was a shrug of shoulders and “I don’t know” Maybe some training in customer service would be useful in this area? Over all this was not anything like the Cunard cruises I did in 2012 and 2013 and I am unlikely to return. Read Less
Sail Date November 2016
We thoroughly enjoyed our World Voyage. Hamburg-Hamburg from 8th January - 12 May 2016. The cruise lasted 125 days, The service was excellent.. The crew were fantastic and we would definitely repeat a cruise with Cunard. We planned this ... Read More
We thoroughly enjoyed our World Voyage. Hamburg-Hamburg from 8th January - 12 May 2016. The cruise lasted 125 days, The service was excellent.. The crew were fantastic and we would definitely repeat a cruise with Cunard. We planned this cruise 12 months in advance and did 5 overland tours plus the normal stops. A voyage like this is really what you personally put into it. We did a lot of research on the destinations we would be visiting. We have cruised many times before so yes, we are experienced travelers. We both joined in a lot of sport activities on the ship and really enjoyed the possibilities offered. Our Cabin was most comfortable. We travelled as a retired couple (65). This voyage gave us the possibility of visiting many destinations that were still on our bucket list and get a good impression of whether we wanted to return. Which was our highlight? There were many highlights:. Namibia, Africa, Australia, China, Japan, The Lost city of Petra in Jordan, Malta. So many wonderful destinations. Thank you Cunard and thank you to all members to the Queen Elizabeth for making this an unforgettable "One in a Lifetime Experience" Read Less
Sail Date January 2016
Queen Elizabeth Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.4
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.5
Rates 4.0 3.5

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