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6 Cunard Queen Elizabeth Cruise Reviews for First-Time Cruisers Cruises to Baltic Sea

This was our first ever cruise and I was very apprehensive of spending a week in the company of so many people. We had decided to take the option of onboard credit and so booked our own arrangements for getting to Southampton and parking ... Read More
This was our first ever cruise and I was very apprehensive of spending a week in the company of so many people. We had decided to take the option of onboard credit and so booked our own arrangements for getting to Southampton and parking the car. The night before the cruise we drove down from North Yorkshire and checked into the Botleigh Grange Hotel on their Gourmet Cruise and Stay package. We felt the hotel was greatly in need of redecoration but the room was very comfortable, clean and quiet. The six course dinner was very good; excellent selection and well cooked and presented. The only critism of the restaurant I would have is that it was more of a function room than intimate restaurant. If they'd turned the lights down a bit that would have helped. The hotel package included a taxi to the port the following morning and there was plenty of parking for us to leave the car safely at the hotel. The taxi arrived early and we arrived at the Ocean terminal by 11.30. Our luggage was immediately taken from us by a cheerful porter and we were directed to check in. Having booked a Q3 Penthouse suite we had priority check in which took literally minutes before we were seated in the area dedicated to Queens Grill guests. At 12.00 prompt, our designated boarding time, we were called to board. Our suite was located very close to the lifts mid-ship. All in all, we'd left our overnight hotel and were in our suite in less than an hour. As we entered the suite we were greeted with champagne on ice and strawberries dipped in chocolate. The room did seem to have a strange layout but you soon become familiar with this. On entering you are presented with a desk and seating area. The desk is a great place to store all the shipboard information, daily programmes etc., and the sofa and table somewhere to sit and then rest the G&T as you read it. Opposite is a bar area and small fridge, well stocked with mixers and soft drinks, and refilled each day. Two complimentary bottles of spirits to our request were also provided, after we'd told our butler what we wanted. The bedroom area had a lovely dressing area and walk in closet. Clothes storage was not a problem, there was ample hanging space and loads of hangers, some padded!. Good storage under the bed and room for the empty cases. In fact there were cupboards and drawers we never used. The marble bath room was lovely. Large whirlpool bath and separate shower. The shower has a glass door so no nasty, cold, clinging shower curtain. Wash basin and toilet were in a separate room that was accesible from both the sleeping and living areas. Overall the room was excellent and very comfortable. The balcony was large, twice the size of normal balcony rooms, and provided with two reclining chairs, foot stools and small table. Lunch was provided on the first day in the Queens Grill. We were allocated a table for two as requested on booking. The table was not quite next to the window but we still had good views out and could easily see the beautiful scenery, especially when the couple on the next table, very regular cruisers, didn't come up for a meal. The food in the Queens Grill was superb throughout and the service absolutely correct and quite excellent. Our allocated waiters Seeven and Bryan attended to our every need. Because of this we did not bother with any of the alternative dining venues. Our luggage had arrived in the suite as we were at lunch and butler Natalia arrived as we were unpacking to introduce herself and was always on hand if needed but never obtrusive. In Stavanger we were moored close enough to walk into the market and explore the old part of the town. In the afternoon we took a Cunard organised tour in order to see further afield. We eventually booked Cunard tours in Stavanger, Olden and Geiranger and all were as advertised. There did not appear to be much price advantage trying to book tours once ashore. In Bergen we discovered the hop on, hop off buses and would in future check these out in appropriate ports of call. The buses have a dedicated route and on payment of a fee you can get off at any points of interest and take a subsiquent bus to continue your journey. Tickets are valid for 24 hours. I took three on-board photo workshops and found them very useful and interesting. They were organised at times which did not clash with excursions and usually on sea days. The nominal fee was very acceptable. In Olden my husband and I renewed our wedding vows after 32 years of marriage. I have to say a big thank you to all the Cunard Queen Elizabeth staff who made it a very special day. The service was conducted by the Captain in the Admiral's Lounge; beautiful flowers, cake, champagne and a photographer provided. Superb memories. Overall we found the entire trip a wonderful experience. The ship was beautiful and elegant. All the staff we encountered were friendly and helpful. All of them. Everyone smiled and looked like they meant it! The service throughout was superb. I think the Grills experience was a perfect choice for us and we would book the same trip again without question. We actually took advantage of the onboard deals to book for next year, two weeks this time! Well done Cunard and Queen Elizabeth. Read Less
Sail Date August 2013
My partner and I sailed on 10th Aug 2013 from the port of Southampton. We booked to go on the Cunard Queen Elizabeth in a Balcony stateroom for 8 nights. Our Destination was to Norway on a Fjords and Waterfall Cruise. Here is our ... Read More
My partner and I sailed on 10th Aug 2013 from the port of Southampton. We booked to go on the Cunard Queen Elizabeth in a Balcony stateroom for 8 nights. Our Destination was to Norway on a Fjords and Waterfall Cruise. Here is our experience with this cruise: Embarkation- We went to the port of Southampton early in the morning, having travelled from Kent. We arrived in Southampton at around 10.30 and after a look around the town ( to kill time before our allotted time to embark) we drove down to the main terminal. We were showed where to pull up in the car, from very helpful dock attendants. We had booked for our car to be valet parked and looked after while we were on the cruise. I would highly recommend this service ( cruise and passenger service) we had no problems with them and as soon as we pulled up a team of porters took our luggage and a car park representative came and within minutes the car was driven away and we entering the terminal. Once inside check in was quite quick. We were given our key cards and once passed security we had our picture taken before going on the gangway to get on the ship. ( I felt though the photographs were a little forced on you. And I believe that you should have the option to say no and walk onto the ship) anyway, we were greeted be a small team of ships company and they told us directions towards our cabin. We then got in the large lift to Deck 6 and found our cabin with ease. Cabin- We were in Cabin 6163 a starboard side Balcony cabin. we placed one of our keycards into the slot to turn the electricity on and we were quite impressed with the room. we had a super large comfortable bed ( which could fit 3 persons in, it was that wide) and nice writing desk and two seated sofa. A large TV and mini bar. In the bathroom, it was quite small but equally well equipped. a shower, toilet and basin with storage facilities and complimentary little lotions and cotton buds/pads. The Balcony was of quite good size and gave excellent views. Our Cabin Stewardess Valentyna was very attentive and very friendly and approachable. She came in twice daily to make the room up and turn down our bed at night. it was quite remarkable as we never saw her do it. we went down for breakfast ( at different times each day) and when we came back, the room was spotless. the same was in the evenings unless we decided not to leave the cabin. Dining- We were assigned to the Britannia restaurant ( the main dining room) and as requested by myself before the cruise, we got our two seated table in a secluded area of the room. our waiter Edward was a very nice chap whom was informative and did not rush you when making choices. our wine waiter though, we found quite in your face and rude. questioning you as to why we were not in the dining room sometimes through out the voyage and why we did not buy lots of wine!! because of him, we only ate in there twice through the whole voyage. We instead dined in the Lido Restaurant and buffet. The food in there is the most loveliest food ever. a wide selection and self serviced, you were not questionable to anyone and the fresh pizza opens were the best!! a must try. Room service was excellent and we had a few room service breakfasts, which is complimentary to all guests and staterooms. Entertainment- very good. going to the theatre felt like you were in the West End. The ships singers and dancers were quite good but a little repetitive with moves. perhaps I noticed it more as I'm an ex West end performer. We on one formal night booked a private box. at an extra charge but well worth it. we had champagne chocolates and a small bottle of pink Champagne. we had pre Theatre nibbles and was escorted to our box by a bell boy. very nice. There is also a very large ballroom for all you ballroom pros which has a house band with it. Facilities on board- On the whole pretty good. The swimming pools and whirl pools were lovely. nice and warm and the decks were not that busy. Even in the heat. you were always guaranteed a lounger. The select coffee bars were competitively priced and the staff were fast and friendly. Alcohol on board was not over priced for what we wanted and a sunset Blush cocktail is a must. I had three and they certainly hit the spot. The ship had a selection of shops and a casino. and there were quizzes and Bingo in the Golden Lion pub. Our itinerary was a little more to be desired. our ports of call were Stavanger, Burgen, Gieranger and Olden. 1st port. Stavanger- a healthy little town with a selection of shops and places of interest. it only took us a couple of hours to look around it and went back onto the ship. 2nd port. Olden- Beautiful but boring. you are here for the longest time from 8am- 5pm and it was literary like 'Little house on the Prairie' with less interesting people and even less amount of buildings. the scenery was lovely and waterfalls and streams were also good. we, as most passengers on the ship, lasted about hour and a half to two hours before heading back on board. 3rd port. Gieranger- A personal highlight and what sold this cruise to me. it is a stunning little town, deep in the Fjords. we went passed the seven sisters waterfall and I got my picture taken with it in the back ground. At this port it is a tender boat port. Queues off the ship were not that large and 4 boats were used to get us to shore. A delightful array of shops and quirky houses. We walked up a long road and the views were breath taking. though the walk almost killed me!! 4th and final port. Burgen- The larger of the ports of call. we were so glad that this one and not Olden was the last port. A large selection of shops and things to do. Including going up in a cable car to the top of a mountain. Sea front orientated place with a large fish market and market. Sea Days- A wide variety of entertainment options available including an afternoon Cinema screening in the Theatre. There was also Bingo and quizzes in the Golden Lion Pub and enrichment talks from special guests on board. Afternoon Tea was always served everyday between 3.30 and 4.30 in the Queens room. Results On the whole, a very enjoyable and luxurious cruise ship, highly presented and the majority of the staff were very helpful. we have decided that next time, we want to come back to Cunard but purchase a Princess or Queens Grill stateroom so we can have access to all areas of the ship. We would say as a first time cruise on this cruise ship line, to go on the Norway itinerary to see if it is for you. One thing I will say, It is a class ship. What I mean by this, it is set into two classes. First and second. First Class- Queens and Princess Grills and maybe Britannia Club rooms Second Class - Balcony, Outside View and Interior Staterooms. you can tell who is in what class in terms of the rudeness to staff and the high almighty attitudes they process. ( from the first class) I had to on several occasions pull rank on some First class passengers for the continual rudeness and disregard of others, both staff and fellow passengers. ( I am not saying all Queens and Princess Grills guest are like this, but there are a select few and from myself coming from a privileged and aristocratic background with title, I can say this) We are looking forward to our next cruise with Cunard.   Read Less
Sail Date August 2013
The Queen Elizabeth and Queen Victoria are the same size and smaller ships laid out in the same way. The QE is much newer being just over 2 years old so is very modern. I've not been on the QV yet. We found the QE to be very quiet ... Read More
The Queen Elizabeth and Queen Victoria are the same size and smaller ships laid out in the same way. The QE is much newer being just over 2 years old so is very modern. I've not been on the QV yet. We found the QE to be very quiet with hardly any engine noise at all. There are laundry rooms on every deck but you must take your own washing liquid. Irons, ironing boards and kettles are not provided in any of the rooms. The plugs were a weird assortment. I would recommend you take lots of adaptors including a shaver and toothbrush one. The hairdryer was very good. Many people are very concerned about the position of their stateroom ie: fore, aft or midships. We've stayed in staterooms midships and aft and found little if any difference. There are 2 or 3 formal nights on each voyage and everyone complies with the dress code. The ladies love it and the men moan about it! Stateroom: Princess Grill: - QE -- P3 -- a very nicely decorated room. There was a nice walk in wardrobe with shelving and cupboard with safe and under bed storage. The bathroom was compact but very useable. There is a long vanity unit with a single bowl, the loo and a bath with shower over. The bath is very easy to get in and out of being very low. When you read some of the comments on Cruise Critic they make comments about the nasty shower curtain but it's not it's fine. It's a nice material and doesn't billow. The room was beautifully furnished. My only gripe was that the room was very narrow, only around 8'6" wide but probably around 25' long. We were on deck 4 and the balconies on this deck are deeper from front to back than those on higher decks. They were around 3 feet deeper. The balconies are very compact and the people next door were forever falling over their furniture. The soundproofing between the rooms is very good. Princess Grill: We really didn't know what to expect having never travelled Princess Grill before. We were really pleasantly surprised and thrilled. The service was 1st Class, the food was fantastic and if you wanted anything special they would prepare it for you. Why pay to eat somewhere else when you can eat here all in. It was so good. They looked after us like royalty. Entertainment: The Theatre was really lovely and the entertainment was very good. Much better than the QM2. Well done! The comedian was very good and flautist was enjoyable too. Spa: Unfortunately the spa has been transferred from Canyon Ranch. I wasn't impressed with the management of it. The girl in the gym was VERY loud. She was taking a stretching class and everyone was well over 60. She didn't ask any of them if they had any problems before starting. They had to ask twice for the music to be turned down. It was blaring all day. If you got up there early, before she started, you could work out in peace. I wasn't keen on my treatment and I was not allowed to use the spa pool after. To use that very select area you had to buy a ticket for every day of the cruise which was very expensive and they only sold 40!!! Bring back Canyon Ranch!!!! I really like the position of the Queens Room. It's in the middle of the ship and you can walk through it so you can see if events are going on. It's also easy to access and find. It's cosy. They serve afternoon tea in there every day and it's not to be missed. http://youtu.be/_0CSi4oIWLM Read Less
Sail Date July 2012
Cunard's Queen Elizabeth is a floating palace, a wondrous place to be ! I only spent 3 days aboard - but I will be booking again very shortly ! I was a little worried about sleeping in an inside cabin ... but when I saw it all ... Read More
Cunard's Queen Elizabeth is a floating palace, a wondrous place to be ! I only spent 3 days aboard - but I will be booking again very shortly ! I was a little worried about sleeping in an inside cabin ... but when I saw it all concerns just disappeared,everything I needed was there & the bed was very comfortable. The food was amazing & always so well presented ... room service was speedy & faultless & all the staff on board were helpful & kind, nothing was too much trouble I spent many hours in The wonderful Commodores Club, it was a true tranquil haven ! The only down point of the Journey was when we reached Germany ... I didn't want to leave the ship I had tears in my eyes!!!! If you get the opportunity make sure you take a trip with Cunard ... it's not about the destination .... its about the journey !!! Read Less
Sail Date August 2011
From the moment the car was collected from us at Southampton to the moment we got back in the car a week later there was absolutely NOTHING that could be faulted. This was our first ever cruise and I am disabled and my partner has ... Read More
From the moment the car was collected from us at Southampton to the moment we got back in the car a week later there was absolutely NOTHING that could be faulted. This was our first ever cruise and I am disabled and my partner has diabetes. Yet everyone from Cunard was so helpful. There was nothing too much trouble for them when looking after us on board. The stateroom was a wonderful size and although the view was slightly obstructed there was no complaint from us - just go down one floor and you have all of the deck 3 to get unobstructed views from the deck. Public areas were so tastefully prepared - the art deco look is very restful and too a high quality. Food, food, food - everywhere and to such a high standard - we tried nearly all the available venues and can honestly say that the standard, quality, presentation and temperature of the food was some of the best we have ever experienced (and my partner has over 30 years in the catering industry). Was it totally perfect - not quite - the trip gets 9.95 out of 10. The two areas to watch: 1) the soft drinks package - only worth it if all you will drink is non-alcoholic. All alcoholic drinks come with free mixers anyway - so only take out package if you will take at least 4 non-alcoholic drinks per day (and remember the package relates only to the person who purchased it - not transferable between all guests in party). 2) Entertainment - still needs some work on - bands and singers were really strong but the dancers and some of the set pieces (Neil Simon extracts??) may not be to all tastes. Would we go back? - YES/YES/YES Will we go back soon? - Already looking to book Would we recommend to anyone else? - Of course Read Less
Sail Date July 2011
This being our first ever cruise I was very apprehensive having read previous cruisers negative comments. I shouldn't have worried,this was the most wonderful holiday we have ever had, despite my husband being 'cabin bound' ... Read More
This being our first ever cruise I was very apprehensive having read previous cruisers negative comments. I shouldn't have worried,this was the most wonderful holiday we have ever had, despite my husband being 'cabin bound' for 4 days due to a prolapsed disc (more about that later). We arrived at Southampton at 11.45am and were very impressed by the efficient way our car and luggage were taken from us. By 12.10pm we were in our cabin, unpacking. We were in a Queens Grill Penthouse Q4 (having been upgraded by our sons and brother from Britannia Club). We were amazed at the amount of storage space, a lot of which we never managed to fill!! Our Butler Natalia and her deputy Ronald were very attentive and nothing was too much trouble. The food in the Queens Grill was excellent and the waiters and sommelier looked after us very well. During the evening of our third day my husbands back became painful so we decided to fore-go our Roof of Norway tour the next day(Monday) and that he would stay in bed to rest. Therefore we ate in our stateroom, being able to order whatever was on offer in the Queens Grill that day. Unfortunately the back worsened and at 6.30am on the Tuesday I had to call in the medical team who diagnosed a prolapsed disc. They were absolutely brilliant- Dr Alan Ward and nurses Ellie and Selina looked after him so well that he was up and walking...very carefully...on Thursday. He could not have been treated better anywhere ashore and we can't praise the medical staff enough. Natalia our Butler really looked after us throughout this difficult time. We cancelled the rest of our planned tours on the doctors advice and were reimbursed for all of them. When we returned to the Queens Grill for our meals we were really made a fuss of and looked after so well. Although this spoilt my husbands enjoyment a little we were just happy to spend the time soaking up the atmosphere and wonderful surroundings and wouldn't have missed it for the world. I have never wanted to go on a cruise but my husband always has and I gave in eventually. I'm so pleased I did. I loved it and really hope we are fortunate enough to cruise on Queen Elizabeth again (free of back trouble!!). I certainly wouldn't want to cruise with any other line than Cunard. Read Less
Sail Date July 2011
Queen Elizabeth Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.4
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.5
Rates 4.0 3.5

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