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18 Cunard Queen Elizabeth First-Time Cruisers Cruise Reviews

This is not the quality product I thought I was paying for and would strongly advise people to avoid Cunard ships if you expect this to be a quality upmarket cruise company. Cunard are first class at the glossy branding and marketing but ... Read More
This is not the quality product I thought I was paying for and would strongly advise people to avoid Cunard ships if you expect this to be a quality upmarket cruise company. Cunard are first class at the glossy branding and marketing but the product is very poor. In summary, you are on a British ship where the currency is dollars and most staff struggle with the English language; so if you have a question or an issue they simply nod their head and agree, but do nothing. Areas of the ship are in poor condition. The food is very average, in fact I’ve had better on an aeroplane. The entertainment was basic and frankly second rate. We upgraded to a Queens Grill suite, as close to first class as possible and it was not cheap, but still it was a very very poor experience. I had expected elegance at sea and a first class experience. It was more like a 4 start hotel with a ‘Faulty Towers’ service style. There where various issues with the cruise, including Cunard leaving us stranded for one night as the ship was late to arrive. We had to find our own accommodation which was a challenge and they never even said sorry. When we got back their customer service staff were not interested in how bad it was for us. I even spoke with the CEO David Noyes and his attitude was poor. This says a lot about a company’s culture to me. I will not sail with Cunard or Carnival again and would strongly persuade anyone who is thinking about it to look elsewhere and avoid the disappointment. Cunard are trading on their connection with the British Royal family which is a mere name on a ship combined with some past glory. If you get a late deal at a bargain price then by all means it could be worth it but do not expect too much. Definitely do not pay over the odds and expect to have a good experience. Read Less
Sail Date June 2016
Cruising, they say, is not what it used to be. This should come as no surprise because few things remain the same. Take air travel for instance. I'm told that people used to get dressed-up for a flight. Nowadays you're lucky ... Read More
Cruising, they say, is not what it used to be. This should come as no surprise because few things remain the same. Take air travel for instance. I'm told that people used to get dressed-up for a flight. Nowadays you're lucky if your neighbour is wearing a proper shirt and shoes. Cruising too comes from a rich heritage where the style of the voyage was more important than the substance of actually getting to one's destination. Unfortunately it was with high expectations that I boarded the Queen Elisabeth for Cunard's Holy Land Cruise. One's initial impressions are good. It seems that the glory days of cruising live on in the Cunard name. The ship is huge, the carpets are plush and there's not a plastic table in sight. Curved wooden banisters provide an impressive backdrop as one descends the staircase to the formal dining room in which a strict dress code is enforced. Meals are exquisite and the service impeccable. But then the bubble bursts. No you can't have a cappuccino with your meal; that's an extra-cost item. You can't get the picture they took of you in digital format; you have to buy 12 for $300. The "behind-the-scenes" tour costs $120 per person. Internet cost $48 for two hours. And on it goes. It was early on in the cruise that they announced the first cancellation. The ship would not be sailing to Haifa because of the Gaza conflict and all Holy Land tours were cancelled. The fact that there was no unrest in Haifa and no Gazan missiles could reach the port didn't seem to matter. Carnival Security in the US had spoken and the decision had been made. A meeting with the Ship's Master confirmed that there was no recourse and contractually guests have no recourse. Now the Un-Holy Land Cruise we proceeded to Alexandria. We were not far off when that stop was cancelled too. Unrest in Tahir Square and in the centre of Alexandria again exceeded Cunard's security profile and, although no tour was actually going anywhere near either square the decision had been made to miss the stop (and berthing fees). No Pyramids for this batch of cruisers -- and nothing could be done about it. Never mind, there was Pompeii to come. But then the wind picked up and the Captain cancelled the Naples port visit. Let's face it Cunard's business has fallen on hard times. Disposable income has dried up and so has the number of eligible cruisers. Money saved on berthing fees and fuel savings on truncated sailing flows directly to Cunard's bottom line. When it comes to cruising Cunard is just like all the others. I just wish they would be more truthful in their brochures. It's buyer beware -- when you embark the ship don't expect to go everywhere they tell you; and there's nothing you can do about it. The giant chess pieces on the upper deck epitomised the Cunard cruising ethos. There are only seven white pawns. "One blew away several cruises ago" a crew person told me. Read Less
Sail Date December 2012
what should have been a holiday of a lifetime was a disaster. The second voyage of a new ship, obviously still having teething problems. The swimming pools advertised were actually little bigger than a paddling pool. Guests swimming ... Read More
what should have been a holiday of a lifetime was a disaster. The second voyage of a new ship, obviously still having teething problems. The swimming pools advertised were actually little bigger than a paddling pool. Guests swimming without a shower, full of hair laquer and perfume and sweaty bodies. All the vegetables were cooked in butter especially difficult trying to be healthy. We were looking forward to the juice bar alas it wasn't included and was very expensive. The girl on the bar couldn't really be bothered if we got served or not. Spa was second rate with what appeared to be unqualified staff. Sauna was only luke warmand we had no information on how to use the massage showers. The Queens dance room often had mop buckets on the floor! Some of the staff were extremely pleasant and efficient but many appeared not to be able to understand english and very tired. Before leaving the ship at southampton we waited for an hour with disabled guests in a cold, draughty room without a hot drink. not the service we expected. Read Less
Sail Date December 2010
Booked what was our 16th Cruise with Cunard and I have to say this was the one we enjoyed the least and will likely be our last. A new menu was imposed in the Grills which was a real retrograde step. What was once the hall mark of Cunard ... Read More
Booked what was our 16th Cruise with Cunard and I have to say this was the one we enjoyed the least and will likely be our last. A new menu was imposed in the Grills which was a real retrograde step. What was once the hall mark of Cunard has now been diluted down way too much. As a result the dining experience was poor. The Atmosphere in the dining room definitely suffered as a result. The passengers who had traveled on the old Qe2 were probably the most disappointed as we know what it used to be like. Cunard used to protect is Brand values fiercely but it seems now the Carnival conglomorate has ground it down. The style and class has definitely gone and we became increasingly exasperated at the continual mercenary attempts to squeeze more money out of the guests at every available opportunity. The world club events and guest cocktail parties were terrible. The line gives you cruise appraisal cards to have your say but in the all time we have been on we have never seen anything improved or added as a result of filling them in. Each time we board there is always something that has been taken away or changed for the worse. To be fair the staff are excellent but clearly they have little control or influence over how things are done. If anything we felt sorry for them particularly the ones with many years service. The shore excursions we did were very expensive and at times chaotic. Catching the tour bus from the Rome on your own tour outside the Marcello theatre was a shambles with buses double parked, people getting lost, coach drivers arguing and being cautioned by police and general chaos! We had previously booked our voyages on the Elizabeth for next year and are going to take a week or two to think about it but will almost certainly cancel them. it means that we lose our deposit but there is no point throwing good money after bad. Read Less
Sail Date October 2015
We flew into Rome a couple of days prior to embarkation. This vacation was comprised of my mom, my dad, my sister & myself (Unfortunately, my brother wastherwise occupied with his university studies). This was to be my 9th cruise, but ... Read More
We flew into Rome a couple of days prior to embarkation. This vacation was comprised of my mom, my dad, my sister & myself (Unfortunately, my brother wastherwise occupied with his university studies). This was to be my 9th cruise, but my first with Cunard. This was also my first European cruise. The name of this cruise was "Greek Isles and Holy Land Explorer", as the ports included were: - Olympia (Katakolon), Greece- Santorini, Greece - Haifa, Isreal (2 days, overnight) - Limassol, Cyprus - Rhodes, Greece (my personal favourite port. Absolutely BEAUTIFUL. Castles and old architecture everywhere) - Crete (Heraklion), Greece - Naples/Capri (Sorrento), Italy Embarkation: It was smooth and painless, quite efficient actually. They handed out slips of paper which had a number printed on it, showing which group number you were to check in with. Priority boarding cruisers were given smaller numbers so that they would be let on first. Once you had finished checking in, they led you to a mandatory photo op (It was apparently to also get an identification image too). Crew members distributed squirts of hand sanitizer to everyone (get used to it), and you were let on in a jiffy. You were led to the escalator area and directed to your room (which was surprisingly ready already!). After setting down your things, you would continue to eat your embarkation lunch in the Lido. Public Rooms: I found they classical and gorgeous. It gave off a very elegant, high class feeling. The rooms were always kept very clean, and nicely maintained. The atrium is absolutely beautiful by the way. There is often live music played around the area in the evening. Fitness & Recreation: My sister and I hit the gym every afternoon for about 2/3rds of our cruise and found the facilities to be wonderful. There was an abundance of treadmills and work out equipment. There was also an area in which you could do yoga (& there were yoga mats) or dance/stretch. My personal favourite was the punching bag & boxing gloves. There were also weights and whatnot in the corner. The gym was connected to the spa, which was nice for those who wanted to get pampered after working out. Enrichment Activities: Almost everyday, we had a guest speaker (Harvey something?) who had lectures on different subjects in the theater. He discussed and presented things such as "Who killed JFK?" and other interesting subjects. There were also port lectures on the upcoming ports we were to soon dock at. They provided interesting and good information as to where the sweet spots of the city lay, and how to get there. Dining: We had had quite high expectations for the dining, as we heard heard very much about it. To be honest, we were not all that impressed. It wasn't that it was bad, it was just that.. there weren't too many dishes that I would consider ordering for a second time. To put it simply, out of 10 dishes, I would say 3 would be gross, 4 would be okay, 2 would be good, and 1 would be REALLY good. I felt the hit and miss rate was too high. I personally am not picky, but if our family of 4 can reach the same verdict, I think we have a pretty solid consensus. Their soups were often too salty (to my parents at least, my sister and I usually thought they were alright), and their entrées did not have enough salt. (My mom once commented that the soup and entrée chef should switch for a day ^^). The steaks for the most part were quite well done, but the lobster was just disappointing. I recall quite a few lunch options were very good, lunch had a higher chance of having a delicious dish than dinner did. All in all, I wouldn't say bad, I'd just say .. too many "eh"s. We dined in the Britannia by the way. The lido buffet was actually pretty good. It's kind of sad when we sometimes liked dinner in the Lido better than in the restaurant. Entertainment: I thought the entertainment was quite good, the acts brought on were all very good, and some quite impressive. I left the theater many times, absolutely delighted. There was a trend though, there was a very obvious British theme. I frequently missed jokes and didn't recognize songs because I am from Canada, but it never put a damper on my enjoyment. Service: We were very disappointed by our dinner service this time. We had a team of servers that did not click at all. Our head server would run around frantically, while our assistant server IGNORED US for over half of the trip. I literally had no idea that we even had an assistant server until day 5!! We found that completely outrageous. This was just our bad luck, because every other lunch team we got (lunch = random set of servers) were absolutely wonderful! It was kind of ridiculous. The other people in our section complained about how our servers were working. We decided to give them a chance before saying anything. That turned out to be our mistake. Our assistant server simply served those who had complained. Seriously? Anyhow, all of the other staff around the ship were great, very professional, helpful and polite. Shore Excursions: We only did one shore excursion, in Haifa. This was a Jerusalem and Bethlehem tour that went into the city. We enjoyed it very much. Our tour guide was absolutely fantastic. He seriously went out of his way to accommodate us. He even pushed to have us tour the trove in which Jesus was born, even though it wasn't part of the tour! He really deserved the tip he got. Value for Money: We got the cruise on a great deal, so how can I complain? The ship was gorgeous, the service (for the most part) was excellent, the food was alright, the the ports were plentiful! I'd say it was pretty worth it. Overall: Not bad. Yes, I would cruise with them again, but pray to God that I get a better serving team next time. They seriously make a huge impact on the enjoyment of your cruise! If you enjoyed my review or found it at all helpful, please hop over to my extremely-in-depth trip report over on the Cruise Critic Message Board Forums. It covers my trip from the point I left my house, to my time spent in Rome, all the way to my cruise and back! It is full of (extremely HD) pictures and it depicts the story of my vacation! http://boards.cruisecritic.com/showthread.php?t=1947801   Read Less
Sail Date November 2013
We embarked in Southampton, we were booked for 14:30 but arrived at about 13:10. CPS took the car straight off us, and the luggage porter was helpful. There we no queues, and we were on board straight away, very smooth. Oh by the way ... Read More
We embarked in Southampton, we were booked for 14:30 but arrived at about 13:10. CPS took the car straight off us, and the luggage porter was helpful. There we no queues, and we were on board straight away, very smooth. Oh by the way this was our first ever cruise, we were a group of 5, my parents myself, hubby and pre-teen daughter. We really enjoyed the cruise, the food in the Britannia Restaurant was fantastic, we had chateaubriand, lobster, lots of seafood the baked Alaska was divine. Our waiters Romeo & Joy were excellent, actually all of the staff we came into contact were marvellous, and I think this made the cruise for us. The Lido had a good variety of foods, however at times it can be a bit of a scrum to get a table, especially for 5, but we managed this. I think at peek times Cunard could maybe allocate the seating, or come up with a system to help with this. The Lido was always very clean and tidy. It was quite windy at times and we had a day where we were most ill, and taken to our cabins. My husband visited the ships doctor and came back with some marvellous tablets, which meant were could fully enjoy the cruise, ( we did take some other tablets with us , but they were not working at all)!! We very much enjoyed the insight lectures particular Malcom Nelson who was a customs officer, even my daughter was totally enthralled by his presentations. We went to about 4 shows as a family. We enjoyed David Copperfield, although an older guy, we did enjoy that older generation humour ( bearing in mind most of the audience were well into there 60's ++). The dancers were good, but let down a little by the 4 singers, the 2 women need a bit more tone to there voices, and were a bit shrieky at times!! We missed one port of call due to bad weather. I have no qualms with this, and would rather be safe, we sailed straight onto Gran Canaria, the captain kept us up to date at all times. We thought the crew were very professionally, and the Captain safety conscious, they even had an extra crew drill whilst we were in port. We paid for 2 excursions, as we were new to cruising, we were a bit apprehensive about been back on time, but both excursions were well organised, particularly Madeira. Rosa was our guide, and as we were travelling as a party of 3 ensured we got a family basket for our toboggan ride, which I recommend. Read Less
Sail Date December 2015
We booked this as a joint 50th birthday for myself and my husband, we wanted something special where we didn't have to fly, could relax but also see some sights. From arriving at Southampton to being in our Stateroom (BA Balcony) was ... Read More
We booked this as a joint 50th birthday for myself and my husband, we wanted something special where we didn't have to fly, could relax but also see some sights. From arriving at Southampton to being in our Stateroom (BA Balcony) was around 20 minutes, very impressed with embarkation. The stateroom was what we expected and the decor and cleanliness was too a very high standard. We found the food and service excellent and ate in the Britannia, Lido and The Veranda Restaurants, The Britannia was a different menu every night. We had read all of the small print before hand so we were not shocked at the drinks prices, although they are very expensive and you pay 15% on top as a service charge for every drink. I love wine so it was particularly expensive for us, though the wine selection was excellent and I tried a wide variety of them (I bought on board credit before going as I knew we would be spending quite a lot on drink!!). There was a variety of entertainments but they are definately geared towards the older generation and we did not take part in many, although we did enjoy the classical music concerts and the Male singer was excellent, the library is also of a very high quality. We did find that breakfast could be a bit of a scrum in the mornings as all the singles insisted on having a four seat table to themselves, we shared but others obviously did not like doing this. About 90% of the people on the cruise were couples but only about 5% of the tables are for 2 so be prepared to share or have complimentary room service and avoid the crowds all together. A major problem for me personally was not being able to make a cup of tea in the mornings, I wake very early, my husband doesn't, and I like to make myself a drink at 5 or 6 in the morning, it's not very convenient to have to get dressed and go up 3 desks just to get a cup of tea! The only other issue I had was the launderette, using an iron in your stateroom is not allowed so unless you want to be really creased you have to use the one in the launderette which is rubbish and there is only 1 for the whole deck. There are 3 washer driers for the deck which also wasn't enough as I was surprised how many people actually used them. There are some very selfish people that use 2 of the 3 washing machines at once..Grrrr. We took 4 shore excursions all of which were excellent, Herculaneum, Rome, Vejer and Barcelona. Rome it's self was a nightmare as 25000 other people were in the Vatican at the same time as us, however they are overpriced, but again I knew the price before I booked them so can't complain too much. It did end on some thing of a low point though, the disembarkation was a fiasco, they let 3 decks go at once so everybody ended up queuing for 40 mins to get of the ship, many of them elderly with health problems. There were complaints. Overall this cruise lived up to our expectations, the service was excellent and the ship's interior is beautiful to look at. The cruise itself is very good value for money although the cost of 'extras' is breathtaking. We are booking another cruise with Cunard. Read Less
Sail Date October 2015
My first ever cruise was on Queen Elizabeth from Kiel, via Bruges to Southampton. Having flown from Heathrow to Hamburg on a Cunard arranged flight, Cunard staff met us by the baggage carrousel and we were coached to Kiel. Boarding was a ... Read More
My first ever cruise was on Queen Elizabeth from Kiel, via Bruges to Southampton. Having flown from Heathrow to Hamburg on a Cunard arranged flight, Cunard staff met us by the baggage carrousel and we were coached to Kiel. Boarding was a breeze and it as nice the suitcases were taken off the coach and magically appeared in our staterooms without any involvement from us. I thoroughly enjoyed the cruise experience and was treated like a VIP. It was a fantastic opportunity to wear my Dinner Jacket and dine in the plush Britannia Restaurant for Breakfast, Lunch and Dinner. I enjoyed seeing everyone else in their refinery on the formal night too, including children who also had suits or dinner jackets. Not everyone realised there was a formal night and guests from out table were leant (free of charge) dinner jackets by the ship. The ship itself was a joy to cruise on and I enjoyed swimming in the pool, relaxing in the Jacuzzi and a back, neck and shoulder massage with a hot paraffin wax to penetrate deeper muscles. Cocktails in the Commodore Club were delicious (especially the Transatlantic Love affair) and we started working our way through the menu although there is so much choice so it would take a World Cruise to have work your way through all the selections. We ended up having molecular martini’s which are finished at the table as we kept seeing others enjoy the experience. Complimentary canopies are served after 18:00 with drinks which makes it an even more enjoyable experience. My travelling companions preferred dining in the Lido at Breakfast and Lunch rather than the Britannia restaurant. They aren’t keen on the traditional dining experience and prefer to help themselves to whatever they fancy and not be limited by the choices in the main dining room. Having said that, we were fortunate to try the upgrade Veranda restaurant one evening and it was such an amazing experience. Both the service and food were exemplary. The bon voyage wine was a lovely touch and the inside stateroom adequate for my needs. I found I spent little time in the stateroom as there was always so much to do and the TV shows the front of the ship by camera so you can clearly see what the weather is like and whether it is light or dark outside. Amazing sunsets and scenery when departing Kiel. Roy Walker was the comedian on one night and he was funny. Afternoon tea was a nice experience. One disappointment were the ships photographers. You had to be in the know about where they would be and the back drops they had available. When I asked for my photo to be taken by myself against the ship at night back drop – they were far from happy that my companions would not join in and became very rude and just snapped a single photo of me without any thought or care which never appeared on the photo PCs. Read Less
Sail Date August 2015
This was our first ever cruise and I was very apprehensive of spending a week in the company of so many people. We had decided to take the option of onboard credit and so booked our own arrangements for getting to Southampton and parking ... Read More
This was our first ever cruise and I was very apprehensive of spending a week in the company of so many people. We had decided to take the option of onboard credit and so booked our own arrangements for getting to Southampton and parking the car. The night before the cruise we drove down from North Yorkshire and checked into the Botleigh Grange Hotel on their Gourmet Cruise and Stay package. We felt the hotel was greatly in need of redecoration but the room was very comfortable, clean and quiet. The six course dinner was very good; excellent selection and well cooked and presented. The only critism of the restaurant I would have is that it was more of a function room than intimate restaurant. If they'd turned the lights down a bit that would have helped. The hotel package included a taxi to the port the following morning and there was plenty of parking for us to leave the car safely at the hotel. The taxi arrived early and we arrived at the Ocean terminal by 11.30. Our luggage was immediately taken from us by a cheerful porter and we were directed to check in. Having booked a Q3 Penthouse suite we had priority check in which took literally minutes before we were seated in the area dedicated to Queens Grill guests. At 12.00 prompt, our designated boarding time, we were called to board. Our suite was located very close to the lifts mid-ship. All in all, we'd left our overnight hotel and were in our suite in less than an hour. As we entered the suite we were greeted with champagne on ice and strawberries dipped in chocolate. The room did seem to have a strange layout but you soon become familiar with this. On entering you are presented with a desk and seating area. The desk is a great place to store all the shipboard information, daily programmes etc., and the sofa and table somewhere to sit and then rest the G&T as you read it. Opposite is a bar area and small fridge, well stocked with mixers and soft drinks, and refilled each day. Two complimentary bottles of spirits to our request were also provided, after we'd told our butler what we wanted. The bedroom area had a lovely dressing area and walk in closet. Clothes storage was not a problem, there was ample hanging space and loads of hangers, some padded!. Good storage under the bed and room for the empty cases. In fact there were cupboards and drawers we never used. The marble bath room was lovely. Large whirlpool bath and separate shower. The shower has a glass door so no nasty, cold, clinging shower curtain. Wash basin and toilet were in a separate room that was accesible from both the sleeping and living areas. Overall the room was excellent and very comfortable. The balcony was large, twice the size of normal balcony rooms, and provided with two reclining chairs, foot stools and small table. Lunch was provided on the first day in the Queens Grill. We were allocated a table for two as requested on booking. The table was not quite next to the window but we still had good views out and could easily see the beautiful scenery, especially when the couple on the next table, very regular cruisers, didn't come up for a meal. The food in the Queens Grill was superb throughout and the service absolutely correct and quite excellent. Our allocated waiters Seeven and Bryan attended to our every need. Because of this we did not bother with any of the alternative dining venues. Our luggage had arrived in the suite as we were at lunch and butler Natalia arrived as we were unpacking to introduce herself and was always on hand if needed but never obtrusive. In Stavanger we were moored close enough to walk into the market and explore the old part of the town. In the afternoon we took a Cunard organised tour in order to see further afield. We eventually booked Cunard tours in Stavanger, Olden and Geiranger and all were as advertised. There did not appear to be much price advantage trying to book tours once ashore. In Bergen we discovered the hop on, hop off buses and would in future check these out in appropriate ports of call. The buses have a dedicated route and on payment of a fee you can get off at any points of interest and take a subsiquent bus to continue your journey. Tickets are valid for 24 hours. I took three on-board photo workshops and found them very useful and interesting. They were organised at times which did not clash with excursions and usually on sea days. The nominal fee was very acceptable. In Olden my husband and I renewed our wedding vows after 32 years of marriage. I have to say a big thank you to all the Cunard Queen Elizabeth staff who made it a very special day. The service was conducted by the Captain in the Admiral's Lounge; beautiful flowers, cake, champagne and a photographer provided. Superb memories. Overall we found the entire trip a wonderful experience. The ship was beautiful and elegant. All the staff we encountered were friendly and helpful. All of them. Everyone smiled and looked like they meant it! The service throughout was superb. I think the Grills experience was a perfect choice for us and we would book the same trip again without question. We actually took advantage of the onboard deals to book for next year, two weeks this time! Well done Cunard and Queen Elizabeth. Read Less
Sail Date August 2013
My partner and I sailed on 10th Aug 2013 from the port of Southampton. We booked to go on the Cunard Queen Elizabeth in a Balcony stateroom for 8 nights. Our Destination was to Norway on a Fjords and Waterfall Cruise. Here is our ... Read More
My partner and I sailed on 10th Aug 2013 from the port of Southampton. We booked to go on the Cunard Queen Elizabeth in a Balcony stateroom for 8 nights. Our Destination was to Norway on a Fjords and Waterfall Cruise. Here is our experience with this cruise: Embarkation- We went to the port of Southampton early in the morning, having travelled from Kent. We arrived in Southampton at around 10.30 and after a look around the town ( to kill time before our allotted time to embark) we drove down to the main terminal. We were showed where to pull up in the car, from very helpful dock attendants. We had booked for our car to be valet parked and looked after while we were on the cruise. I would highly recommend this service ( cruise and passenger service) we had no problems with them and as soon as we pulled up a team of porters took our luggage and a car park representative came and within minutes the car was driven away and we entering the terminal. Once inside check in was quite quick. We were given our key cards and once passed security we had our picture taken before going on the gangway to get on the ship. ( I felt though the photographs were a little forced on you. And I believe that you should have the option to say no and walk onto the ship) anyway, we were greeted be a small team of ships company and they told us directions towards our cabin. We then got in the large lift to Deck 6 and found our cabin with ease. Cabin- We were in Cabin 6163 a starboard side Balcony cabin. we placed one of our keycards into the slot to turn the electricity on and we were quite impressed with the room. we had a super large comfortable bed ( which could fit 3 persons in, it was that wide) and nice writing desk and two seated sofa. A large TV and mini bar. In the bathroom, it was quite small but equally well equipped. a shower, toilet and basin with storage facilities and complimentary little lotions and cotton buds/pads. The Balcony was of quite good size and gave excellent views. Our Cabin Stewardess Valentyna was very attentive and very friendly and approachable. She came in twice daily to make the room up and turn down our bed at night. it was quite remarkable as we never saw her do it. we went down for breakfast ( at different times each day) and when we came back, the room was spotless. the same was in the evenings unless we decided not to leave the cabin. Dining- We were assigned to the Britannia restaurant ( the main dining room) and as requested by myself before the cruise, we got our two seated table in a secluded area of the room. our waiter Edward was a very nice chap whom was informative and did not rush you when making choices. our wine waiter though, we found quite in your face and rude. questioning you as to why we were not in the dining room sometimes through out the voyage and why we did not buy lots of wine!! because of him, we only ate in there twice through the whole voyage. We instead dined in the Lido Restaurant and buffet. The food in there is the most loveliest food ever. a wide selection and self serviced, you were not questionable to anyone and the fresh pizza opens were the best!! a must try. Room service was excellent and we had a few room service breakfasts, which is complimentary to all guests and staterooms. Entertainment- very good. going to the theatre felt like you were in the West End. The ships singers and dancers were quite good but a little repetitive with moves. perhaps I noticed it more as I'm an ex West end performer. We on one formal night booked a private box. at an extra charge but well worth it. we had champagne chocolates and a small bottle of pink Champagne. we had pre Theatre nibbles and was escorted to our box by a bell boy. very nice. There is also a very large ballroom for all you ballroom pros which has a house band with it. Facilities on board- On the whole pretty good. The swimming pools and whirl pools were lovely. nice and warm and the decks were not that busy. Even in the heat. you were always guaranteed a lounger. The select coffee bars were competitively priced and the staff were fast and friendly. Alcohol on board was not over priced for what we wanted and a sunset Blush cocktail is a must. I had three and they certainly hit the spot. The ship had a selection of shops and a casino. and there were quizzes and Bingo in the Golden Lion pub. Our itinerary was a little more to be desired. our ports of call were Stavanger, Burgen, Gieranger and Olden. 1st port. Stavanger- a healthy little town with a selection of shops and places of interest. it only took us a couple of hours to look around it and went back onto the ship. 2nd port. Olden- Beautiful but boring. you are here for the longest time from 8am- 5pm and it was literary like 'Little house on the Prairie' with less interesting people and even less amount of buildings. the scenery was lovely and waterfalls and streams were also good. we, as most passengers on the ship, lasted about hour and a half to two hours before heading back on board. 3rd port. Gieranger- A personal highlight and what sold this cruise to me. it is a stunning little town, deep in the Fjords. we went passed the seven sisters waterfall and I got my picture taken with it in the back ground. At this port it is a tender boat port. Queues off the ship were not that large and 4 boats were used to get us to shore. A delightful array of shops and quirky houses. We walked up a long road and the views were breath taking. though the walk almost killed me!! 4th and final port. Burgen- The larger of the ports of call. we were so glad that this one and not Olden was the last port. A large selection of shops and things to do. Including going up in a cable car to the top of a mountain. Sea front orientated place with a large fish market and market. Sea Days- A wide variety of entertainment options available including an afternoon Cinema screening in the Theatre. There was also Bingo and quizzes in the Golden Lion Pub and enrichment talks from special guests on board. Afternoon Tea was always served everyday between 3.30 and 4.30 in the Queens room. Results On the whole, a very enjoyable and luxurious cruise ship, highly presented and the majority of the staff were very helpful. we have decided that next time, we want to come back to Cunard but purchase a Princess or Queens Grill stateroom so we can have access to all areas of the ship. We would say as a first time cruise on this cruise ship line, to go on the Norway itinerary to see if it is for you. One thing I will say, It is a class ship. What I mean by this, it is set into two classes. First and second. First Class- Queens and Princess Grills and maybe Britannia Club rooms Second Class - Balcony, Outside View and Interior Staterooms. you can tell who is in what class in terms of the rudeness to staff and the high almighty attitudes they process. ( from the first class) I had to on several occasions pull rank on some First class passengers for the continual rudeness and disregard of others, both staff and fellow passengers. ( I am not saying all Queens and Princess Grills guest are like this, but there are a select few and from myself coming from a privileged and aristocratic background with title, I can say this) We are looking forward to our next cruise with Cunard.   Read Less
Sail Date August 2013
It was our first cruise ever for me and my grandmother. We carefully searched for a nice cruise and came across a 12 night Athens-Anthens Cruise on board Queen Elizabeth. We booked a Q3 Cabin 6106 which is a Penthouse Suite. Check in ... Read More
It was our first cruise ever for me and my grandmother. We carefully searched for a nice cruise and came across a 12 night Athens-Anthens Cruise on board Queen Elizabeth. We booked a Q3 Cabin 6106 which is a Penthouse Suite. Check in started chaotic but around 12:15 we boarded the ship. Our room was simply beautiful. There were two bottles of Champagne waiting and our butler introduced himself. Our room was cleaned twice a day including with Turndown service. We had breakfast in our room each morning as I tend to find breakfast in Queen Grill restaurant not so good. Lunch and Diner were both excellent and during sunny days we could enjoy our meal outside on the restaurants private terrace. Service and menu were outstanding. The Senior Maitre Mr. Beniamino Acer was undoubtedly the best staff member on board. There were some Tender port for which we received a priority card so we did not have to queue, however we skipped one port as it was too risky with high currents. We missed a visit to Olympia. Entertainment was good although the theatre was sometimes completely full. Read Less
Sail Date November 2012
Well, we're back. Where's the waiter? Why is my bed still unmade and my bathroom draped in wet towels and no gilchrist & soames products? God I miss that boat!We were on the Mediteranean Memories 9 nights cruise from ... Read More
Well, we're back. Where's the waiter? Why is my bed still unmade and my bathroom draped in wet towels and no gilchrist & soames products? God I miss that boat!We were on the Mediteranean Memories 9 nights cruise from Southampton to Cittivechia (Rome). Embarkation a bit scary and we had a frosty faced old bat doing the embarkation(which she naused up but more of that later)Once on board we repaired to our designated caves, sorry inside staterooms. We were a party of Mum,Dad, Daughter age 16 and daughter aged 27 with 2 staterooms assigned to us. We were in 7137 girls in 7061. Those familiar with the deck layout on 7 will know the considerable distance between each room. Yay!!! The rooms were, of course immaculate and spotless and the welcome half bottle of fizz, although not the best vintage (paintstripper vintage '98) was nevertheless drunk and appreciated. After unpacking, we made our way to the Lido for lunch, not too impressed with quality but nonetheless adequate nad thne ventured on deck 9 for Sailaway. A wonderful experience for 1st timers and the first of many signings for drinks began. We had a great time. A few niggles. Entertainment rather repetitive - karaoke was good fun though. Piano player in Golden Lion was very naff. Get rid Ray! We had to visit the Purser the next morning after embarkation as my daughter's credit card had not been registered and they had no details of both her and my oter daughter being aboard! Most disconcerting. Soon sorted by Purser although did give us an anxious night. We are writing seperately to Cunard to address this and another matter. Table allocation a bit stressful on a couple of days but Jamie the Maitre D rectified immediately each time. The Zone for teenagers was fantastic for our 16 year old daughter who is on the autistic spectrum. The staff were wonderful and she had a great time. Brittania restaurant was brilliant. Lovely food and staff at all meals were very attentive, polite and helpful. Afternoon Tea was heaven and the musicians were much appreciated. Formal nights a bit of a disappointment as no 'event' as such. All in all a good experience which we would do again but next time in a room with a view and or balcony - we'll start saving for 2015!! Read Less
Sail Date August 2012
The Queen Elizabeth and Queen Victoria are the same size and smaller ships laid out in the same way. The QE is much newer being just over 2 years old so is very modern. I've not been on the QV yet. We found the QE to be very quiet ... Read More
The Queen Elizabeth and Queen Victoria are the same size and smaller ships laid out in the same way. The QE is much newer being just over 2 years old so is very modern. I've not been on the QV yet. We found the QE to be very quiet with hardly any engine noise at all. There are laundry rooms on every deck but you must take your own washing liquid. Irons, ironing boards and kettles are not provided in any of the rooms. The plugs were a weird assortment. I would recommend you take lots of adaptors including a shaver and toothbrush one. The hairdryer was very good. Many people are very concerned about the position of their stateroom ie: fore, aft or midships. We've stayed in staterooms midships and aft and found little if any difference. There are 2 or 3 formal nights on each voyage and everyone complies with the dress code. The ladies love it and the men moan about it! Stateroom: Princess Grill: - QE -- P3 -- a very nicely decorated room. There was a nice walk in wardrobe with shelving and cupboard with safe and under bed storage. The bathroom was compact but very useable. There is a long vanity unit with a single bowl, the loo and a bath with shower over. The bath is very easy to get in and out of being very low. When you read some of the comments on Cruise Critic they make comments about the nasty shower curtain but it's not it's fine. It's a nice material and doesn't billow. The room was beautifully furnished. My only gripe was that the room was very narrow, only around 8'6" wide but probably around 25' long. We were on deck 4 and the balconies on this deck are deeper from front to back than those on higher decks. They were around 3 feet deeper. The balconies are very compact and the people next door were forever falling over their furniture. The soundproofing between the rooms is very good. Princess Grill: We really didn't know what to expect having never travelled Princess Grill before. We were really pleasantly surprised and thrilled. The service was 1st Class, the food was fantastic and if you wanted anything special they would prepare it for you. Why pay to eat somewhere else when you can eat here all in. It was so good. They looked after us like royalty. Entertainment: The Theatre was really lovely and the entertainment was very good. Much better than the QM2. Well done! The comedian was very good and flautist was enjoyable too. Spa: Unfortunately the spa has been transferred from Canyon Ranch. I wasn't impressed with the management of it. The girl in the gym was VERY loud. She was taking a stretching class and everyone was well over 60. She didn't ask any of them if they had any problems before starting. They had to ask twice for the music to be turned down. It was blaring all day. If you got up there early, before she started, you could work out in peace. I wasn't keen on my treatment and I was not allowed to use the spa pool after. To use that very select area you had to buy a ticket for every day of the cruise which was very expensive and they only sold 40!!! Bring back Canyon Ranch!!!! I really like the position of the Queens Room. It's in the middle of the ship and you can walk through it so you can see if events are going on. It's also easy to access and find. It's cosy. They serve afternoon tea in there every day and it's not to be missed. http://youtu.be/_0CSi4oIWLM Read Less
Sail Date July 2012
Hi First I got a free upgrade to a balcony state room-Thank you Cunard I will star with the slightly negative points. The Lido restaurant was a very small pain to find a table and to line up to get tea or coffee. They have some ... Read More
Hi First I got a free upgrade to a balcony state room-Thank you Cunard I will star with the slightly negative points. The Lido restaurant was a very small pain to find a table and to line up to get tea or coffee. They have some one asking you if you want something from the bar but no one if you wanted extra tea/coffee etc. I also got a bit pissed off how they were very quick to clear tables and plates. However I did like the range of what they had on offer, the views out of the windows was great and I found the serving staff very helpful. I was on an early sitting for dinner and it was a bit of a chore to have lunch in the Lido at 3pm and then early dinner at 6pm in the Britannia restaurant. The food was good, the breakfast in the Lido could be a touch hotter but I would eat there again any day, the Britannia food was excellent and well served. I have never eating 'posh' food and I did enjoy it. I liked the idea of having everything that you spent put onto your swipe card, so that you did not have to keep money on you. I did three tours that I enjoyed, but could have done with a little more time at the main attractions, but I would go on them again. I liked the idea of knowing exactly were you were going with a bus/coach parked near by with your own tour guide. The room 8149 was just fine for me and the shower was a bit small but it was no problem, my steward, Clefford, was very good and did all that I asked of him.All public areas were fine and the shops on the ship had all that I needed. The ship herself was very fine and all though there were times you struggled to get a seat in the Golden Lion bar you could find a little bit of peace for yourself. The swimming pool areas were truly nice to sit around and the Admirals bar at the front of the ship is an experience to be enjoyed.All staff were friendly and helpful. No one told you could not go here or there or ordered you about. There are some exit doors on deck three that were very hard to open even by me, they did have the buttons to open if you are a disabled person, but some of them were not working. My only major gripe was getting off the ship at the end of the trip, we had to assemble in the theatre with our hand luggage, there were piles of luggage stacked here and there and people were sitting on the main staircase because there were no chairs, I was sitting on one of the bins by the lifts-please Cunard sort this out. I enjoyed the trip, a bit expensive but better than having to go to a airport and hope my plane is on time and then pay for meals at my destination. It was a joy to be able to eat/drink and tour when I wanted to. BTW, the buses and tour coaches in Oporto in Portugal were a very long walk away and covered in seagull crap, not fun!Never did any of the entertainment offered-too busy eating sleeping, the doctor said rest! Read Less
Sail Date November 2011
We booked this cruise to take my elderly mother on a special holiday and we weren't disappointed. The whole experience met or exceeded all expectations. Our two adjacent A6 balcony staterooms were very smartly fitted out, and the ... Read More
We booked this cruise to take my elderly mother on a special holiday and we weren't disappointed. The whole experience met or exceeded all expectations. Our two adjacent A6 balcony staterooms were very smartly fitted out, and the balconies were larger than I anticipated - given the unusually warm October, we were able to make good use of them. Throughout our trip, the steward did a great job of keeping the cabins clean and tidy, and we made good us of the free room service breakfast. The ship itself is beautifully and stylishly finished. It is a matter of taste of course, and others might prefer more in the way of facilities and less in the way of style, but the Queen Elizabeth approach suited us perfectly. A remarkable thing about the ship is its ability to absorb people - it never felt crowded and there was always somewhere to relax and enjoy a drink. We enjoyed too the way the dress code made the trip feel more special - it was noticeable that there were a lot of younger passengers on the ship (as it was half term) and they too seemed to enjoy the opportunity to dress up. Eating in the gorgeous surroundings of the Britannia restaurant was a good experience. The menu choices were well thought out and the quality good. The service though really made the event - our table was served by an outstanding team - unfailingly warm, friendly, efficient and considerate. We took advantage of the entertainment on board. One of the shows was a bit mediocre, but that was more than made up for by the two performances by Allan Stewart, who is one of the best and funniest comedians/impressionists I have ever seen anywhere. Absolutely brilliant. Negatives? The only real gripe was actually some other passengers. Most were a delight but a few seemed to spend their entire cruise looking for things to complain about and then doing so loudly to anyone who was unfortunate enough to be in the vicinity. These were without exception older passengers and they were perhaps wishing the QE to be a 1930s ocean liner - it isn't and it isn't going to be for £600 a head on a five day cruise. It is, however, a beautiful and well designed ship with a great crew. We're hooked and have already booked another trip, this time with our late-teenage children. Read Less
Sail Date October 2011
Cunard's Queen Elizabeth is a floating palace, a wondrous place to be ! I only spent 3 days aboard - but I will be booking again very shortly ! I was a little worried about sleeping in an inside cabin ... but when I saw it all ... Read More
Cunard's Queen Elizabeth is a floating palace, a wondrous place to be ! I only spent 3 days aboard - but I will be booking again very shortly ! I was a little worried about sleeping in an inside cabin ... but when I saw it all concerns just disappeared,everything I needed was there & the bed was very comfortable. The food was amazing & always so well presented ... room service was speedy & faultless & all the staff on board were helpful & kind, nothing was too much trouble I spent many hours in The wonderful Commodores Club, it was a true tranquil haven ! The only down point of the Journey was when we reached Germany ... I didn't want to leave the ship I had tears in my eyes!!!! If you get the opportunity make sure you take a trip with Cunard ... it's not about the destination .... its about the journey !!! Read Less
Sail Date August 2011
From the moment the car was collected from us at Southampton to the moment we got back in the car a week later there was absolutely NOTHING that could be faulted. This was our first ever cruise and I am disabled and my partner has ... Read More
From the moment the car was collected from us at Southampton to the moment we got back in the car a week later there was absolutely NOTHING that could be faulted. This was our first ever cruise and I am disabled and my partner has diabetes. Yet everyone from Cunard was so helpful. There was nothing too much trouble for them when looking after us on board. The stateroom was a wonderful size and although the view was slightly obstructed there was no complaint from us - just go down one floor and you have all of the deck 3 to get unobstructed views from the deck. Public areas were so tastefully prepared - the art deco look is very restful and too a high quality. Food, food, food - everywhere and to such a high standard - we tried nearly all the available venues and can honestly say that the standard, quality, presentation and temperature of the food was some of the best we have ever experienced (and my partner has over 30 years in the catering industry). Was it totally perfect - not quite - the trip gets 9.95 out of 10. The two areas to watch: 1) the soft drinks package - only worth it if all you will drink is non-alcoholic. All alcoholic drinks come with free mixers anyway - so only take out package if you will take at least 4 non-alcoholic drinks per day (and remember the package relates only to the person who purchased it - not transferable between all guests in party). 2) Entertainment - still needs some work on - bands and singers were really strong but the dancers and some of the set pieces (Neil Simon extracts??) may not be to all tastes. Would we go back? - YES/YES/YES Will we go back soon? - Already looking to book Would we recommend to anyone else? - Of course Read Less
Sail Date July 2011
This being our first ever cruise I was very apprehensive having read previous cruisers negative comments. I shouldn't have worried,this was the most wonderful holiday we have ever had, despite my husband being 'cabin bound' ... Read More
This being our first ever cruise I was very apprehensive having read previous cruisers negative comments. I shouldn't have worried,this was the most wonderful holiday we have ever had, despite my husband being 'cabin bound' for 4 days due to a prolapsed disc (more about that later). We arrived at Southampton at 11.45am and were very impressed by the efficient way our car and luggage were taken from us. By 12.10pm we were in our cabin, unpacking. We were in a Queens Grill Penthouse Q4 (having been upgraded by our sons and brother from Britannia Club). We were amazed at the amount of storage space, a lot of which we never managed to fill!! Our Butler Natalia and her deputy Ronald were very attentive and nothing was too much trouble. The food in the Queens Grill was excellent and the waiters and sommelier looked after us very well. During the evening of our third day my husbands back became painful so we decided to fore-go our Roof of Norway tour the next day(Monday) and that he would stay in bed to rest. Therefore we ate in our stateroom, being able to order whatever was on offer in the Queens Grill that day. Unfortunately the back worsened and at 6.30am on the Tuesday I had to call in the medical team who diagnosed a prolapsed disc. They were absolutely brilliant- Dr Alan Ward and nurses Ellie and Selina looked after him so well that he was up and walking...very carefully...on Thursday. He could not have been treated better anywhere ashore and we can't praise the medical staff enough. Natalia our Butler really looked after us throughout this difficult time. We cancelled the rest of our planned tours on the doctors advice and were reimbursed for all of them. When we returned to the Queens Grill for our meals we were really made a fuss of and looked after so well. Although this spoilt my husbands enjoyment a little we were just happy to spend the time soaking up the atmosphere and wonderful surroundings and wouldn't have missed it for the world. I have never wanted to go on a cruise but my husband always has and I gave in eventually. I'm so pleased I did. I loved it and really hope we are fortunate enough to cruise on Queen Elizabeth again (free of back trouble!!). I certainly wouldn't want to cruise with any other line than Cunard. Read Less
Sail Date July 2011
Queen Elizabeth Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.4
Public Rooms 5.0 4.4
Fitness Recreation 4.0 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.7
Service 4.0 4.0
Value For Money 4.0 3.5
Rates 4.0 3.5

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