5 Quebec City Entertainment Cruise Reviews

We just returned for Canada and New England cruise on the Caribbean Princess yesterday. We sailed on this same ship 5 years ago and don’t recall any problems, but even this it was refurbished 4.2017 it’s just old and not kept up ... Read More
We just returned for Canada and New England cruise on the Caribbean Princess yesterday. We sailed on this same ship 5 years ago and don’t recall any problems, but even this it was refurbished 4.2017 it’s just old and not kept up well. The good: We booked this cruise for the itinerary which we really enjoyed. We booked a Club Class Mini Suite due to booking so late and not many choices. The cabin size and location was fine and very nice sized tho it’s a bit weird having 2 really large screen TV’s nearly back to back but not an issue. Balcony was nice tho we didn’t use it too much, it had a table, 2 chairs and 2 footstools. The MedallionNet WiFi was excellent, never had an issue and very reasonably priced, loved it. We really enjoyed the club class dining room, yes it is on the side of the MDR but much less hectic and quieter, excellent crew from our fav Josmy at the door to servers who were outstanding, friendly and always smiling - thank you Oxsana, Tim, Ucecil and Rollin. The not so good: This ship is just old, outdated and tired. Yes, the carpet, sofa and some bedding in the cabins have been updated but even after such a short time it’s not taken care of. The furniture and ‘headboard’ is OLD, nicked and beat up. Large outdated canvas pic in cabin had tears in it and the walls looked like they had been washed but left splotchy wall paper. The only thing that could help it is to be replaced. All thru the ship we noticed lack of upkeep, and found it odd that we were told to please use the toilets in your cabins rather than the public ones??? Sorry but the Love Boat theme drove us nuts, maybe we just have no sense of humor. The Muster drill was ridiculous, many of us lined up in hallways and many paid no attention to the safety part of the drill, talking, laughing, disregarding the instructions and crew didn’t enforce it. Food: Seems like Princess is cheating out on the dining, no longer steaks on the Everyday Menu, now replaces with a hamburger....really? There’s a fairly extensive extra menu with meals at extra charge, yes, in the MDR. I get the speciality restaurants if you choose to pay but a daily extra cost menu? No surf and turf night(s) tho one night lobster was offered, very tiny lobster tails. Our final night was surf & turf, a small filet with 2 large prawns, one of the servers commented the prawns were larger than the lobster a few nights prior. Food in MDR was tasty enough but not one meal delicious. The Lido buffet, what a joke, crowded and many selections but not much flavor and not tasty, lots of cheap food which appeals to the masses. Don’t get me wrong, you won’t starve but the quality was horrible. Interesting note: prior to our last night I read on CC that the departure for the ship on 9.24 was going to be delayed and no one could check in before 3 pm due to extra sanitizing after gastrointestinal issues. Hmmmmm never heard about it before reading it here. All in all, we will not be doing another Princess cruise, especially on this ship. Read Less
Sail Date September 2019
Fall in New England by cruise was a bucket list item. Really enjoyed spending time in Quebec City before the trip started. Processing for boarding was going well until we all got stuck in a line outside as small groups were allowed to ... Read More
Fall in New England by cruise was a bucket list item. Really enjoyed spending time in Quebec City before the trip started. Processing for boarding was going well until we all got stuck in a line outside as small groups were allowed to enter the ship, waiting in line for 40 mins. The rooms were all available by 1pm which was better than previous ships. Our cabin steward was the best. The buffet was the lowest quality we encountered, always the same and sometimes lacking of food. The entertainment was below par. We had a feeling that the majority of the staff was tired and in a bad mood. But some were very nice and helpful. Our first formal dinner in the back of the ship was really bad, worthy of complaining. Bad slow service and marginal food. The Magenta and the steak house were much better. The best shore excursion was Bar Harbor with lobster and sunshine. The ship is getting old and needs updating and paint. Getting off the ship in Boston was good and unhurried. Read Less
Sail Date September 2019
I think this must be my second review even though we are world cruisers, for years, and have sailed many different cruise lines. We have a lot of experience with all aspects of a cruise. I have cruised Disney once before to the Bahamas. ... Read More
I think this must be my second review even though we are world cruisers, for years, and have sailed many different cruise lines. We have a lot of experience with all aspects of a cruise. I have cruised Disney once before to the Bahamas. My perspective is of an adult, and safety for the children. Arriving a day before the cruise at Quebec City, we found it quaint. (We had been there once before on an excursion with another cruise line). Our embarkation seemed to have gone smoothly, until i found that all my cruising info papers, med sheets, all the papers i bring with me were missing, and were lost somewhere between the port and the stateroom. I called the front desk, they didnt have them. Okay we can deal with that, there are always the originals to find on the computer. Although i didnt like my information out in public. The problem was they had no service to speak of and my husband after using his free 100 minutes, paid for 200 mins(I dont know why they dont go by Megabytes), and by the time he would get on, it had "used" up all the time he had. You couldnt sign off, and for some reason their antiquated system kept you on, if you didnt "officially" sign off. Luckily we were in a concierge room, (which we paid a lot more for) and our concierge had printed out our entire itinerary, and was excellent. All three concierge "cast members" seemed seasoned, and Disney schooled. We especially liked Andy. A major problem occured when we tried to sleep the first night. Our "special" concierge room was under the Cabana's outside buffet. It was oddly configured, possibly 2 staterooms put together to make a large suite with 2 full bathrooms, and a tiny closet. There was lots of draw space. BIG PROBLEM....I didnt sleep for the 1st night because there seemed to be no sound insulation above the master bedroom, and the outside buffet. Until late, the first night all we heard were shoes thumping and chairs screeching. My husband and I missed the first excursion, the following day....we were exhausted. By the way the room number was 8602. DO NOT CHOOSE THIS ROOM, if you want to sleep. This is the basis of any trip, not feeling like your dragging and are sleep deprived. After the first night i called the concierge to ask them what they could do. They said they couldnt control the people eating in the cabana. I had gone up to the cabana and evaluated the situation and found that if the could rope of or take away 2 tables right above us, that may help the situation. I gave each person working there including the "officer" $20.00 each and ask them to please remove or rope off the tables. They said they couldnt promise to do this. Second night, same thing. I called the concierge, who happily came to my door(2 females) and in a disney manor jumping and smiling told me how great i looked. After that went on for a while i asked them to come upstairs to see what i was talking about. The Cabana was roped off for that one night. After that i gave up. it was hit or miss whether i slept or not. On to excursions. They were not great, and somewhat boring. I spent most of this review on the stateroom, so i am not going to recap them, except to say, there was one dangerous part of an excursion where we asked if we wanted to walk over a dilapidated walking bridge. I thought disney wouldnt allow this if it was dangerous, so we embarked. The bridge was held together at certain parts with what seemed to be rotten fiber board. We had to tell children and others to watch and we turned around and got off the bridge. This was in Baie-Comeau. The only other bad experience with excursions, was when we returned to the ship and were delightfully welcomed with hot chocolate. It was a chilly day. The drink was so hot the first sip i took, i immediately had to spit out because it was scalding the inside of my mouth, and i wasnt about to swallow it. I angrily told the servers, who just looked at me, that they need to test the temperature on this, before serving it. The burn stayed with me until after NY, but under the circumstances of all else, it wasnt something continuously happening so I protested no further to the servers, who i am not sure understood English anyway. I should note also that while we on an excursion, our stateroom door was left propped open all day, and the Executive Hoosekeeper, mortified by this was so anxious to apologize(which i appreciated greatly). This only happened once. Good stuff: The entertainment during dinner, where your waiting service followed you to each venue, was excellent! Best part of the cruise. Manuel, was excellent, and gave service with a smile. Cant say enough about the wait service. He even did magic Palo, their upscale italian restaurant, had wonderful food, and our waiter, was a consummate disney actor who made the experience almost real. His name was Roberto, excellent. We had children of 4 different ages. I think they all enjoyed their clubs and especially their special dress ups, princess gathering, Royal Teas.....we scheduled them for every ago approrriate activity you could do on the ship. This is why we went on the cruise, for the children. So this is the thing....We do family cruises every few years, with up to 47 people. I am torn because i have reserved 12 rooms for a family cruise next December, to the Bahamas, and this cruise is in no way an adult cruise. It 99.9% for children, or adults who have younger children, or adults who would prefer to be a child. I am hoping i made the right decision. I am hoping the more than one bad experience i had on this cruise will not happen again. The last Bahama cruise i went on with Disney seemed awesome compared to what happened on this one Read Less
Sail Date September 2018
View Fall Foliage in Canada and New England areas. There was NO fall foliage. Local guides told us Fall Foliage appears from mid to late October, we were 4-6 weeks too early. embarkation was smooth with no delays. Day 1 had excellent ... Read More
View Fall Foliage in Canada and New England areas. There was NO fall foliage. Local guides told us Fall Foliage appears from mid to late October, we were 4-6 weeks too early. embarkation was smooth with no delays. Day 1 had excellent weather sunny and 75-80 degree temps. Day 2 cold, windy, and rain. Windjammer buffet had average tasting food, no variety 95% of the food was the same every day. Expected more local foods and items from New England e.g. Clam Chowder. Breakfast and snacks at Cafe Promenade were the same every day and mediocre at best. Food in Sapphire Dining room again was average at best. Didn't see any local favorites on menu. Some items e.g. the Steak Diane wasn't very edible and had to be replaced with a different entree. Service in Sapphire room however was excellent, the wait staff, Kenneth and Mohammed were the best. Cabin was neat and clean. Entertainment was average. Casino was to have low limit tables at times but bet minimum never changed. The entire time 2 elevators never worked and 2 others worked occasionally. Read Less
Sail Date September 2018
We were looking forward to a "Fall Colors" cruise. It was our second HAL cruise, the first being aboard the Neuw Amsterdam. Enjoyed Quebec City and Saguenay but then got hit by a "subtropical depression" and missed the ... Read More
We were looking forward to a "Fall Colors" cruise. It was our second HAL cruise, the first being aboard the Neuw Amsterdam. Enjoyed Quebec City and Saguenay but then got hit by a "subtropical depression" and missed the next two ports of Charolettown and Sydney due to hurricane force winds (up to 90kt.s and 30-40ft. sea!) but ship handled it well and crew was confident and helpful for the 60 or so hours of the storm. Even all but two of the BB Kings entertainers showed up to preform. After that all was OK until Cape Canaveral, where we had a power failure and a three hour delay on leaving port. Power failure cause a long delay in receiving Disembarkation and luggage documents until 10pm. That night at sea there was another engine failure and we limped into Fort Lauderdale this morning late, tired and happy to get on a plane home. Would we take another cruise, Yes. Would we cruise on another HAL ship. Yes, would we cruise on the Zuiderdam again. ???? Probably not. Read Less
Sail Date October 2016

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