1. Home
  2. Cruise Destinations
  3. Canada & New England Cruises
  4. Canada & New England Cruise Reviews

379 Quebec City to Canada & New England Cruise Reviews

We wanted to do the East coast Fall colors cruise. This was the last cruise of the season, which led to a second cruise of the Caribbean. Stopped at most of the main east coast cities. Bar Harbor, Nova Scotia, Boston, NYC, etc.. Quebec was ... Read More
We wanted to do the East coast Fall colors cruise. This was the last cruise of the season, which led to a second cruise of the Caribbean. Stopped at most of the main east coast cities. Bar Harbor, Nova Scotia, Boston, NYC, etc.. Quebec was a wonderful place to start. We stayed there for 4 days before boarding the cruise and had great food and a great time. Quebec is a French speaking area, however my wife speaks french and many locals speak English. the Cabin was a typical small balcony. No couch only a single chair and small desk. I have been on many Princess cruises.On this cruise the food was very bland. Both the buffet and the main dinning room were both the same---Bland. We traveled with a second couple and all agreed about the bland food. However the service was excellent. Cabin steward and all waiters were outstanding. Fortunately the Pizza stand was excellent. The hamburger, chicken and taco stand was also excellent. The Caribbean portion of the cruise was a great itinerary. 7 islands in 10 days. My wife snorkeled on 5 islands and loved it. This included a face to face with a very large sea turtle. The ship was very clean and well presented. Read Less
Sail Date October 2019
First off there was nothing to do unless you are a trivia person and you need another useless bag or wine stopper that gives free advertising for the princess line. The Caribbean Princes was dirty my room had used bandages stuck to the ... Read More
First off there was nothing to do unless you are a trivia person and you need another useless bag or wine stopper that gives free advertising for the princess line. The Caribbean Princes was dirty my room had used bandages stuck to the balcony door handle. The computer system allowed my computer to get three viruses and even if you want to use your own server then leave your computer at home they block you so you cannot contact your family. Second if you are older or handicapped don't believe them that they will accommodate your needs both on the ship and on anyone of the excursions. They refused to loan or rent any of the 30 or 40 wheel chairs they have on board for an excursions but they will tell you that a rental will be available at the excursion sites. Don't believe them they are lying. This was the worst ship we have been on. The so-called entertainment staff had a Romanian woman who started yelling at everyone at a trivia game because she was missing one golf pencil and said we were not to take the pencils and papers until she gave them to us. This same woman refused to allow anyone to use the restroom when we were waiting to dis embark in the designated dining room. Also if you are diabetic don't go on any excursions because even though they tell you you will be able to get something to eat don't believe them and bring something. We went to Williamsburg and every thing was closed for the season. they even make you cross through an open field in the dark. I tripped over tree trunks and rocks because there was no light to see by and the tour guide was in such a hurry he would not slow down for those of us who were slower. Read Less
Sail Date October 2019
We chose this cruise for the ports. Unfortunately we had to skip Newport because of high winds, not any fault of Princess. Most ports we did on our own and the ones were we chose excursions were fine. There were 2 sea days were we had ... Read More
We chose this cruise for the ports. Unfortunately we had to skip Newport because of high winds, not any fault of Princess. Most ports we did on our own and the ones were we chose excursions were fine. There were 2 sea days were we had ¨not so bad weather¨(the rest of the cruise was pretty cold). We hoped that there would be a good movie on Lido deck but no it was only football games and concerts during the day and sadly there were very few people attending, I think a good movie would have been nice entertainment at this time. The evenings were very cold so not comfortable for movie under the stars. We only attended a few shows in the theatre. We had second seating in MDR so very hard for us to get seats for the most popular shows. We have no complaints on the food, it was not great but ok. We enjoyed the medallion class especially for embarkation, and going out at ports. Also very convenient as key to cabin. Overall it wasn't a bad cruise, but we've had better. Read Less
Sail Date October 2019
We chose this cruise to see the Fall colours in Canada. This was our first cruise with NCL and we had no reason to be biased. We travelled with 3 other couple, one of whom had traveled on a NCL ship before and told us they enjoyed the ... Read More
We chose this cruise to see the Fall colours in Canada. This was our first cruise with NCL and we had no reason to be biased. We travelled with 3 other couple, one of whom had traveled on a NCL ship before and told us they enjoyed the cruise around the Hawaiian Islands and the food was good. Our experience was just the opposite. It began well but my wife ate some food, probably a salad on the ship, and experienced severe abdominal cramps the whole night. Therefore, she decided to go to see the ship's doctor the very next morning. We met another man who also went to see the doctor for similar symptoms. Her condition was diagnosed as gastroenteritis. She was quarantined in her cabin for 24 hrs. The only food she could order in were 5 items from room service. Because of that she missed a private shore tour that we had arranged. After 24 hrs she was released but we were most unhappy because we did not get the impression that the ship was going to investigate the cause of it. Gastroenteritis, according to the Mayo Clinic website, https://www.mayoclinic.org/diseases-conditions/viral-gastroenteritis/symptoms-causes/syc-20378847, is caused either through contact with an infected person or ingesting contaminated food or water. Since she was on the ship, the only source of that was ship food. So I wrote to the General Manager and ask that he looked into the matter and sought redress. We were asked to see an officer who was most unsympathetic. She said words to the effect that there were over 2000 passengers on the ship and they cannot be examining what the cause just because a few of them were sick eating the food!!! She told us that we ought to be very happy that the ship has waived the doctor's charges but we told them that wasn't our concern as well could recover that from our travel insurance. She also said that as far as compensation or redress for the loss for missing the private tour, again, we could claim from our insurance. They were not able to do anything on the ship but that they would refer the case to their headquarters and asked us to write to them. My wife wrote to the captain to see if she could a response sooner and guess what? He never bothered to reply. We were given the case details and told to write after our cruise. We told the officer who met us, given their attitude, that we are not going to write but asked her to tell their head office to write to us if they wish. Not unexpectedly, we have not heard from anyone from NCL. Secondly the food was below par overall. The specialty restaurants were better but even then at best average. The last night of the cruise was billed as Asian night. Being Asians, we looked forward to it. What they billed as "Tom Yum Soup" was nothing like the real version from Thailand. What they billed as "Satay" was a poor version. What was even worse was the sauce, the most important ingredient of satay was not anything like what it should be. If the cooks can't prepare those dishes, that is fine. But why pass those dishes off to other passengers by those names? I cannot understand why they want to do so! Finally, we signed up for the ship's internet service. But no one told us how to log in and even worse how to log out. We were not the only ones who had this problem and during the first day at sea, a whole line of people lined up to see the Internet manager. There was only one person and it took an hour to get to her. On my last night, I tried to log in but could not. Sorry, the Internet manager only worked certain hours and she is no longer available. That is what the reception told me. Is it a wonder that we will never ever travel on NCL again? Read Less
Sail Date October 2019
I wanted to see Canada during colorful Fall weather and I was NOT disappointed. Love that we have graduated to suite category now. Butler and Concierge are really nice touches. Was not as impressed with Teppanyaki chefs as I have been on ... Read More
I wanted to see Canada during colorful Fall weather and I was NOT disappointed. Love that we have graduated to suite category now. Butler and Concierge are really nice touches. Was not as impressed with Teppanyaki chefs as I have been on other ships. Although the food was good, their flare was not impressive.. Cagney's Steakhouse was great. Moderno Brazillian Steakhouse was not great except for the filet mingion, which was delicious. The other cuts were cooked too done, even tho I told them medium. .Breakfast there was good.. Shows were good and a great variety.. I do not like the fact that very few cabins have shower stalls. Majority have tub/shower combo and this one was too deep for me to get my leg over. I wish they would take this into consideration of us older folks. . It was not a handicapped room, but there was a grab bar by the toilet, which I appreciated. Read Less
Sail Date October 2019
Food lacked seasoning but there was salt on every table. It was basically the same for the entire week. Desserts were especially boring. Cabin lacked maintenance but was clean. And why the hangers with the ball on the top - who steals ... Read More
Food lacked seasoning but there was salt on every table. It was basically the same for the entire week. Desserts were especially boring. Cabin lacked maintenance but was clean. And why the hangers with the ball on the top - who steals hangers? Especially difficult to use when ship was rocking. A couple of the shows were very good - dancing and singing by the crew members. The magician did, I think, 4 tricks in an hour - not interesting. The comic did the same show stretched out over an hour that he did in 10 minutes on the first night. We could not dock in Portland so spend a rough day at sea with nothing extra to do. One would think that they would have a plan in place. Perhaps even special food or free drinks when one port is cancelled. We really looked forward to being on shore and being able to have a meal in a restaurant that was tasty. The band (trombone, trumpet, sax, etc.) were excellent. Beds were extremely hard. Not enough seating in public areas. Read Less
Sail Date October 2019
My mom, a Florida resident, wanted to see the fall foliage and thought a cruise through Canada and New England would be a good way to do it. That said, we saw the most foliage in Quebec City, which is a beautiful town; in Port Charlotte, ... Read More
My mom, a Florida resident, wanted to see the fall foliage and thought a cruise through Canada and New England would be a good way to do it. That said, we saw the most foliage in Quebec City, which is a beautiful town; in Port Charlotte, also very nice; and on a shore excursion to Lunenberg (from Halifax). As for watching the foliage from our balcony on the ship... the weather wasn't good and we were generally too far to be able to see much. As a first time cruiser, I think I expected more than we received. Embarkation was a bit of a cattle call. The line to reach initial passenger drop-off took 30 minutes, after which we were herded a bit like cattle on to the ship. It took a surprisingly long time to receive our luggage. Shore excursion disembarking and returning was a bit better, but not much. Arrival in Boston was also laborious. I think there has to be a much more pleasant way to handle moving people on and off-board. Since we arrived before we could get into our room, we went to the Garden Cafe (buffet restaurant). The food in the Garden Cafe was ok, but finding seating was terrible. This proved to be even more challenging in subsequent days. My mom is a little unsteady with a moving ship and we often had to have one of us find a table while the other went through the buffet and vice-versa. It was not possible to share enjoyable meal together at the Garden Cafe. We also ate at the Grand Pacific where you were seated by the host and ordered from a menu. The food and service here was good. And, we ate 3 or 4 times at O'Sheehans, where food and service was just average. Fortunately our cruise package included three premium dinners. Le Bistro was nice on our first night, Cagney's Steak House very nice on our last, and Cucina in the middle was just an average Italian restaurant. We spent more time onboard than I would have liked. We had one scheduled "At Sea" day, and one unscheduled due to rough seas (the Portland ME port of call was canceled). The workout facility was nice, clean and not too busy; and it was possible to do walking laps on Deck 13, though that was possibly because the weather wasn't great. It might have been tough if the pool deck was full. Overall, I probably won't cruise again with NCL. The staff were very friendly, but I thought the ship was nothing special and I had the sense that many of the cruisers weren't really there for the ports of call, but rather the on-ship experience. If I cruise again, I'll choose a different cruise company and experience which emphasizes the history and culture of geography it visits. Read Less
Sail Date October 2019
This cruise option had the best port schedule for a Canada cruise. Disappointed that Portland Maine port was cancelled. Day at sea as a result was very rough. Room was terrific, as was our steward. Enjoyed Norwegian's flexible ... Read More
This cruise option had the best port schedule for a Canada cruise. Disappointed that Portland Maine port was cancelled. Day at sea as a result was very rough. Room was terrific, as was our steward. Enjoyed Norwegian's flexible meal schedule options, did not miss having an assigned waitstaff. Ship layout was easy to follow after the first few days. Spa and spa services were terrific. Liked the readily available places to take a seat throughout the ship, if you need a rest. Sales were fun, found inexpensive gifts/souveniers to bring home. Booked all our excursions prior to the cruise, which took a lot of stress off the trip. Recommend booking spa services and spa membership prior to departure as well. Other cruises have a hard sell on board about specialty dining and beverage packages, appreciated no hard sell from Norwegian. Other than one day of bad weather, had great trip. Read Less
Sail Date October 2019
We had 3 choices for this itinerary from Canada to Ft. Lauderdale (inc. Zaandam from Montreal & either Zuiderdam or RCL AOS from QC), but we chose the Zuiderdam because of its sail date that would allow us to spend my wife's ... Read More
We had 3 choices for this itinerary from Canada to Ft. Lauderdale (inc. Zaandam from Montreal & either Zuiderdam or RCL AOS from QC), but we chose the Zuiderdam because of its sail date that would allow us to spend my wife's birthday with our friends in Quebec City. We are 3 star Mariners on HAL and will probably stop there and not choose HAL again when compared to the significantly better amenities for loyal cruisers we get on RCL and Celebrity for even fewer cruises. Positives: The age of the Zuiderdam did not detract from the significant improvements made by the last upgrades in the Lido and public areas which really impressed us since we typically include older ships in our many cruise itineraries. In the many reviews of this ship, there are definite differences in ratings for the same items with major differences in reviews of food and entertainment most evident. Crew in Lido, DR and cabins have ALWAYS rated a 10 for us in service on all of the HAL ships we have been on and this cruise was no exception. The service by the server crew in the LIDO that irritates some cruisers has apparently been very successful in decreasing food illnesses caused by careless cruisers and no incidents happened on our ship that we heard about. Food in the LIDO and main DR was good to very good on some nights but nothing to rave about on a typical evening where escargot and shrimp cocktails are no longer standard appetizers except on the 2 "gala" nights on our 11 day cruise. This time we did not participate in the computer classes although those have been very good in past cruises where we did sit in; these typically rate very high and deserve it along with the string musical group that add elegance to the evenings on the ship. Dowsides/Negatives: Walking into our Verandah cabin on Deck 6 gave us an initial shock on how small it looked because of the very low amount of free floor space compared to what we expected from our cruises on Eurodam/Nieuw Amsterdam class ships or even on older HAL ships. Worse: there are ONLY 2 small drawers in each of the tiny night stands in the entire cabin, NONE in the desk and a hidden one you need to discover under the foot of the bed but that requires you to bend down to the floor so might be best for things you might need only once or twice during a long cruise. The ONLY shelves in the cabin are located in one of the 3 closet spaces right by the cabin door and on the side of the desk already filled with glasses and a hair dryer......a small shelf under the vanity is the only other shelf in the entire cabin. So, when you read comments about "lack of storage", this ship was the first in our experience on other HAL ship classes or 3 other cruise lines that had the lowest possible amount of storage. For activities the cooking demos are fun although tasting the product is a thing of the past on HAL. If you like Jazz and dueling pianos with off key singers then evenings will be your high points; each of these events had their enthusiastic followers and demonstrates again why there are differences in reviews. The shows in the theater were hit or miss with a rather stunning light and techno start in one show and two rather boring performances in later efforts. The officers on the Zuiderdam. unlike on many other lines we sail are relatively invisible and not friendly. The cruise director on our 11 day trip to Fr. Lauderdale was visible for about 30 seconds or less (i.e., sometimes not at all) in introducing the entertainment acts and did not participate in any of the onboard activities we attended. We started to wonder why this cruise even needed a CD except for morning messages and perhaps a few more waiters would have been money better invested by HAL. OVERALL; The Zuiderdam will offer you a quiet cruise with afternoons that often seem like a day at a museum in the middle of a slow week. Evenings are better for Jazz/Pop piano and Casino enthusiasts but little else for those looking for audience games or alternative entertainment Read Less
Sail Date October 2019
I just want to add a more positive note over any bad or poor reviews that have been posted about the Holland America Zuiderdam. Unfortunately many CC writers believe that when people want to know what they think, they only write the ... Read More
I just want to add a more positive note over any bad or poor reviews that have been posted about the Holland America Zuiderdam. Unfortunately many CC writers believe that when people want to know what they think, they only write the negative. We had a lovely Canada & New England cruise ending in Ft. Lauderdale after 2 sea days. The slim shipboard theater entertainment was more than compensated for by the friendly and professional crew….everywhere from the Guest Services desk assisting with a possible shore conflict (thanks Kevin), to the great bar staff, to our great cabin stewards (thanks Tau and Matt), to the plentiful and wonderful and easy-going servers in the dining rooms, where we were thrilled with all of the amazingly delicious and well-presented food.. All the embarkations/disembarkations were efficient and smooth. The ship was going into dry dock in the near future to spruce things up a bit, but she stil looked to be in great shape. We have many, many cruises under our belts but this one will always stand out as enjoyable. Well done, Captain and crew of the Zuiderdam !!!. Read Less
Sail Date October 2019
Typically cruise on Princess but wanted to try this due to itinerary. Hard not to compare Princess against Holland America. On the positive side we like the larger bathroom. Also the staff is great. On the not so positive side: The ship ... Read More
Typically cruise on Princess but wanted to try this due to itinerary. Hard not to compare Princess against Holland America. On the positive side we like the larger bathroom. Also the staff is great. On the not so positive side: The ship itself is old and is not well maintained compared to Princess ships except for cabins. Too much up selling in all areas. For example, Consistently being asked if we want to purchase a $75 steak or pay $25 for a lobster. When you say NO the demeanor of the staff seems to change. Not as attentive. Booked a walking tour at one of the ports. Due to fairly heavy and consistent rain and cold we thought it would be canceled but it wasn’t. Can’t imagine who would want to walk in the cold and rain for two hours. Probably will not be cruising with Holland America again anytime soon. Read Less
Sail Date October 2019
It was the Snowbird 13 day cruise and we wanted to visit Quebec City while seeing all fall colors. Where do I begin? Cabin had stains on carpet, dust under TV and, after one week, had to request a sheet change. The main dining room ... Read More
It was the Snowbird 13 day cruise and we wanted to visit Quebec City while seeing all fall colors. Where do I begin? Cabin had stains on carpet, dust under TV and, after one week, had to request a sheet change. The main dining room food, although good, had a very limited selection. Buffet was very good and service in both main and buffet was great! Entertainment was terrible and the night we were looking forward to "Can't Stop the Rock" was cancelled at the last minute without notifying passengers. Excursions okay but only two guides stand out as really good and two very bad. The L'ile de Orleans tours with winery had a guide that talked mostly about her drinking and didn't cover economy or history of island. The tour to Bay of Fundy, NS, also had a poor guide, Mike, that didn't know much of island's information, economy or history. Very unorganized in almost everything. Out of comment cards in English, no box to put them in, out of wash clothes one morning, operator gave wrong info for weather channel, really difficult to sign up for Galley Tour (took six phone calls and finally walked down to restaurant to book). Very old movies shown in theater. Library had very small selection with few books. We booked direct with RC and requested window table for two. It was not done and had to plead to get what we wanted. They had no record of it even thought it was noted that we preferred window seat on our confirmation. Tables set much too close together in main dining room even though many tables empty. It was very loud and servers couldn't even fit between tables. Our "spacious ocean view balcony" room was a good size but balcony was very, very small. Never would choose RC again. Oh, one last thing, I made some of these comments while on cruise and requested a call but never received any. Read Less
Sail Date October 2019
A BULLET POINT REVIEW OF OUR ADVENTURE OF THE SEAS CRUISE OCTOBER 7-20, 2019 • Overall we would give this ship a 4 out of 5 rating. • Ports were Quebec City, Prince Edward Island, Sydney, Halifax, Bar Harbor, Portland, Saint ... Read More
A BULLET POINT REVIEW OF OUR ADVENTURE OF THE SEAS CRUISE OCTOBER 7-20, 2019 • Overall we would give this ship a 4 out of 5 rating. • Ports were Quebec City, Prince Edward Island, Sydney, Halifax, Bar Harbor, Portland, Saint John, Boston and Port Canaveral. Disembark was in Ft. Lauderdale. Due to strong winds and choppy seas, we had to bypass Halifax. • Embarkation was a breeze, once we got to the terminal. The Seapass we printed out worked for purchases on the ship until we got to our cabin and picked up the key card. • Our cabin steward was Corina and she was truly awesome! • Adventure of the Seas is a beautiful ship and accommodates about 3,000 passengers. We have sailed it before, in 2008, but it was refurbished not too long ago. • The food on the ship is very good. Some people will complain that there was little variety, but they must not have paid attention. Every night was a theme night in the Windjammer buffet that featured food from other cultures. There was also basic food that you could get every day. If you enjoy breakfast, the Windjammer was an awesome spot to eat because we could get almost whatever we liked. Their pastries and baked goods were really good. There was ice cream every night and a soft serve yogurt machine available all day. • Internet was very good most of the cruise. We got the single device package and traded off. No sense buying two packages when one will do. • Overall the service on the ship was terrific! Bar service in the MDR was really bad, though. This seems to happen a lot. • We encountered 3 major storms. As mentioned, we had to bypass Halifax and had to leave Boston early due to storms. We also had a major storm going in to Port Canaveral. We were able to cancel our planned excursion and get a refund. • You may have heard about the passenger that had a stroke and had to be medevac’d. That was our ship and the storm made it more difficult. • We only had to tender at Bar Harbor and that went pretty well. We also had to pass through customs twice and that went quite swiftly. • One minor complaint is the slowness of the elevators. Sometimes they would pass us by several times before stopping and often they were full. It really didn’t help that one of the 4 elevators was out of service often. • By far, our favorite bar was the Duck&Dog Pub. They had the best bartenders and servers. It is also close to food and entertainment. We also liked the Pool Bar, but it was a bit out of our way, and the weather generally didn’t lend itself to spending much time there. • Speaking of entertainment, we didn’t go to many of the stage shows. The magician was really good and the ice show is always worth going to. For the ice show, you no longer need to stand in line to get tickets. Now you need to stand in line before the show. First Come, first served. The Top Tier Event was a waste of time. The house band, Mega 4 was very good and we often planned what we were going to do based on when and where they were playing. We weren’t very impressed with the pianist in the Schooner bar, but seem to be in the minority as he had quite a following. We also didn’t like the bar service in Schooner, which is something I never thought would happen. Others mentioned specific bar tenders that were really good, so maybe we just had bad luck the times we were there. • Disembarking was fast and easy. Since we had already gone through customs in Boston, we did not have to do it in Ft. Lauderdale. Very hot and humid day. Plenty of taxis available, but we managed to get the last two seats on the airport shuttle. Much cheaper. We did curb side check in at the airport and I highly recommend this as the check in lines inside were very long. Read Less
Sail Date October 2019
Selected a Fall time cruise in the North East with three other couples. Had a good time on the cruise because of the company. But the food and beverage service was the worst I have ever experienced on a cruise ( I believe this was my ... Read More
Selected a Fall time cruise in the North East with three other couples. Had a good time on the cruise because of the company. But the food and beverage service was the worst I have ever experienced on a cruise ( I believe this was my 15th) Suite cabin and specialty restraints were good. In the main dining room there were 4 occasions where it took well over an hour to receive the main course. In all cases in the main dining room, the food we received was not hot, but luke warm. There was a similar experience the Bamboo room were the soup we were served was Luke warm and the vegetables in the soup were way under cooked. The bars did not carry all of the advertised liquor.....Bulleit and Jack Jacket Daniels Rye were frequently not available ( my bourbons of choice). On port days, main dining rooms were not open for lunch ( Ok....call that a blessing) , the buffet served an extremely scaled back selection; hot dogs, hamburgers, limited salad ingredient selection. To further demonstrate the cost squeeze exercised on this ship, there was a rare day when the sunshine was beaming down and providing rare warmth around the Bimini Bar. There was a large group of customers enjoying the sunshine in that specific area, but the bar was not opened....I guess the profit incentive trumped customer service and satisfaction because of pre paid beverage packages..? In general the staffs attitudes were good, but in all suffered from understaffing and active management assistance. I will avoid this ship in the future unless Cruise Critic reviews show a marked improvement. There should be a change of management on this ship. I regrettably purchased some Cruise Next deposits at the beginning of the trip. Hopefully this substandard experience is unique to the Dawn and not reflective of a general decline in performance of NCL as a whole. Read Less
Sail Date October 2019
I choose the cruise based on a lot of ports and few sea days. Found out that that was no shuttle from the train station to the ship. Had to walk a half mile with my cane leading the way. Our room was under the bridge and was very drafty ... Read More
I choose the cruise based on a lot of ports and few sea days. Found out that that was no shuttle from the train station to the ship. Had to walk a half mile with my cane leading the way. Our room was under the bridge and was very drafty with wind coming in around the balcony door most of the trip. It was next to impossible at every port to get a wheelchair for disembarking the ship. I had to wait sometime 15 minutes, even though there were plenty of wheelchairs, just not at the exit! Food at the specialty restaurants was very good, except for Moderno. Service was very slow and the meats when they did come were tough as leather. The worse part of the excursions were a lack of flexibility in going on the trips. One day we had heavy rain and wind all day to the point that our bus driver could not see the road very well. NCL should have given us the option of not going on the excursion with no penalty. Due to the weather, our ship was diverted to Boston instead of Newport. NCL was not able to arrange any excursions or even a shuttle. The buffet restaurant was typical cruise food, but nobody bothered to tell us that the lines served totally different items from each other. The biggest aggravation for us was the lack of standard 110 outlets in the cabin, which I found out is the same issue ship wide. Read Less
Sail Date October 2019
Restaurants: special dinning was not worth the price. the food was not great quality and served warm. The servers were very good and tried their best to assist. The meat in Cagney's was extremely poor quality and stringy. The ... Read More
Restaurants: special dinning was not worth the price. the food was not great quality and served warm. The servers were very good and tried their best to assist. The meat in Cagney's was extremely poor quality and stringy. The main dinning room turned out to be better than the special restaurants (disappointing) Entertainment: the acts in the theater were excellent as was the entertainers throughout the ship. The Irish comedian and the female comedian were great. the dancers and the band were very good. Captain: Many thanks for keeping us safe during the storm and seeking safe shelter. He made the right choice, even though I missed my night in New York and lost my money for theater tickets. Better safe than sorry! Ports: Boston was a surprise but an excellent stop. You should consider spending two days because of all the attractions. Quebec City was enjoyable as was the excursion at Portland. Overall, the cruise was relaxing and mostly enjoyable. Read Less
Sail Date October 2019
Chose this cruise for the itererary and timing - peak fall colors in Canada and New England. Food was average, service was slow, dining room service was very slow. Ports of call and disembarkation was smooth except for the last one - New ... Read More
Chose this cruise for the itererary and timing - peak fall colors in Canada and New England. Food was average, service was slow, dining room service was very slow. Ports of call and disembarkation was smooth except for the last one - New York City. Got in late, very disorganized exit and the transportation to the airport was a mess. No one knew which bus went to Newark, which one went to Kennedy and which one went to LaGuardia. Entertainment on the ship was very good. The cabin was small and the layout hard to maneuver. Shore excursions were average, seemed priced about average. One thing missing on the ship was any link to the ports we were going to see - only one presentation on any of the ports and this was well after the midpoint of the cruise. Information about the ports we had visited and then some about the ones coming up. Other cruises have a presentation for each port the day before arrival with tips about local foods, drinks, attractions, warnings(about pickpockets) and something interesting about the port that only someone that had been there would have. One port was substituted due to weather - going to a dock instead of tendering. Also lost the last day of NYC as we were anchored riding out high seas and high winds. I would recommend the trip to others but would also set their expectations based on our experience. Great fall colors, easy travel, average food and room, good entertainment. Read Less
Sail Date October 2019
Very good cruise and experience. To see the fall colors was spectacular and the daily tours were well organized and wonderful. We ate in the specialty restaurants 6 nights of the 13, and the Cafe other nights. We also enjoyed ... Read More
Very good cruise and experience. To see the fall colors was spectacular and the daily tours were well organized and wonderful. We ate in the specialty restaurants 6 nights of the 13, and the Cafe other nights. We also enjoyed O'Sheenans for lunches. Originally from upstate NY, we just had never been to the provinces, except Quebec. They were delightful and all so different. Returning to our cabin was a relief and Cris would surprise us with fresh fruit, cookies and chocolates daily. We also ordered breakfast each day in our room: hot chocolate, rolls, egg dishes, juice and milk. You could select the time you wanted it delivered also. We were well taken care of on the cruise also by Francisco our steward. Between he and Cris, we had ice in the bucket all day long- we love cold water. The room also had a very comfortable king size bed- a luxurious shower and a spa tub. The Library was easily reached for my daily puzzles! Read Less
Sail Date October 2019
While the ship and sailing company were chosen for us, as this originally started as big group/family trip, I wouldn't have chosen any other for our first cruise experience. The ship was fun, full of entertainment, food was delicious ... Read More
While the ship and sailing company were chosen for us, as this originally started as big group/family trip, I wouldn't have chosen any other for our first cruise experience. The ship was fun, full of entertainment, food was delicious and abundant, but most of all we are extremely pleased with how incredibly clean the entire ship was maintained! We had the pleasure of being able to enjoy the mini golf course and above ropes courses multiple times. The various water slides were definitely fun and a huge hit with the kids! The food was delicious, the variety was plenty and the service was excellent. We had the opportunity to participate in multiple game and competition shows and it was a great way to have fun and even win some great prizes! Highly recommend watching the shows Burn the floor and Rock of ages as both were incredible and full of amazing talent! While we never left the boat at any of the ports, we still had fun while relaxing and an amazing time surrounded by stunning views! It was an incredible first cruising experience and now this family is hooked! Can't wait for our next one! Read Less
Sail Date October 2019
Very disappointing cruise. Not the agenda but the overall vibe and feel of the experience. My expectations for the price paid was first class yet from cabin cleanliness , management team to the buffet food, I would rate it very below ... Read More
Very disappointing cruise. Not the agenda but the overall vibe and feel of the experience. My expectations for the price paid was first class yet from cabin cleanliness , management team to the buffet food, I would rate it very below average. Many employees especially senior staff avoided interaction by being on the ships phones as they walked by. Cabins was dirty and attendant did nothing more than make a bed. No table cleaning, no dusting, no vacuuming no scrubbing of toilet floor or tub. Caught the steward on at least 4 occasions just loafing in the room or daydreaming on the balcony. Food quality very average at best. Too much repeat ( or slight variation with different names] does anyone really like bread pudding that much to have it everyday ? Soups all tasted same, salad bar was poor choices and actually ran out of lettuce day 10. As for itinerary, great as originally planned and switching Boston from Newport was a bonus but missing the full day and overnight in New York City was a negative. Appreciate NCL taking cover from the storm overnight on Wednesday but trying to get answers why the ship didn’t sail earlier on Thursday to reach New York to arrive at least by noon on Friday. Shortly after leaving the cove north of Boston at 6 pm The Bridge report on the TV showed arrival at 10 am Friday which would have been acceptable. It also seems it would have been achievable at approximately 300 nautical miles assuming 20-22 knots speed. Ship never achieved more than 11-12 knots and actually headed towards Nantucket to hang out most of the day on Friday. My guess is they were trying to save $$$$ on docking costs instead of trying to please the paying customers. Many guests were questioning staff but very poor communication and answers as to WHY! As if NCL was afraid to be honest about it. Final complaint was the number of tender ports even though the ports had usable piers that were occupied by other cruise lines. This seems to me that NCL made the decision that it is cheaper to tender than pay dock fees. Tendering is a time waste for the paying client when there are piers available. Is this way for cruise line to improve their Gross Profit? Read Less
Sail Date October 2019
We chose this cruise primarily for the itinerary. Secondarily, we had prior experience with the Princess brand and felt that we could expect a certain standard. In this aspect, we were thoroughly disappointed. Our embarkation was ... Read More
We chose this cruise primarily for the itinerary. Secondarily, we had prior experience with the Princess brand and felt that we could expect a certain standard. In this aspect, we were thoroughly disappointed. Our embarkation was delayed half a day due to required extra sanitation because so many passengers on the prior cruise had suffered gastrointestinal illnesses. The Caribbean Princess was refurbished this year. Despite this, our stateroom had maintenance issues. The carpeting was stained. The wooden trim was broken and missing above the doorway. The TV worked only when it felt like it. The lighting above the desk and the only available electric outlets went on the fritz halfway into the cruise. The "Medallion" which is your room key and access to anything on board, failed FOUR times and needed replacing. The stop at Bar Harbor, Maine required use of tenders to transport passengers between the ship and the pier. Due to heavy swell and good-sized waves, there was a considerable delay of approximately two hours in getting passengers into tenders for the 20 minute trip to shore. However, for the passengers of Tender #19, it was a nightmarish crossing as the engine failed and the tender was rocked violently whilst taking on water from the chop. Several passengers were drenched. Buffet dining areas were understaffed and lacked adequate seating for passengers. The end result is that a passenger could go through the buffet line for food and then be entirely unable to find somewhere to sit and eat, resulting in a seven to ten minute search for a table. When a table was finally located, your food was stone cold. Adding insult to injury, it was virtually impossible to find a waiter willing to deliver beverages. In on disastrous incident, we got up from the table to hunt down a waiter and order a Coke, only to be delivered the wrong item some 20 minutes later. This level of apathy and disservice is a direct result of the Princess policy to automatically charge passengers $15.50 per person per day for tips. There is absolutely zero incentive for any employee to give anything other than mediocre service on this ship. Never again. We'll take our business elsewhere. Read Less
Sail Date October 2019
Great cruise. We loved the Caribbean Princess ship. Enjoyed all the ports of call. Prince Edward Island was our favorite. We had an inside cabin B244. It was small but we were not in the cabin that much except to sleep and change ... Read More
Great cruise. We loved the Caribbean Princess ship. Enjoyed all the ports of call. Prince Edward Island was our favorite. We had an inside cabin B244. It was small but we were not in the cabin that much except to sleep and change clothes. It met our needs very well. It was in the front of the ship and it was a long walk to the rear of the ship to dine. The Medallion worked opening the stateroom door and entering or exiting the ship. It had other uses but we did not use them. The entertainment was very good. The shore excursions were excellent and we enjoyed them as well. The ship stayed in port at Quebec City for two days and that allowed time to see the city without having to go in a day early and spend time in a hotel before the cruise. Be sure and see old town Quebec City at the port it was very nice. Read Less
Sail Date October 2019
I chose this cruise to see the fall foliage in Canada and New England. I was not disappointed - just beautiful in every port. I have always told people I haven't felt crowded on a cruise ship, but in the buffet I did on this one. ... Read More
I chose this cruise to see the fall foliage in Canada and New England. I was not disappointed - just beautiful in every port. I have always told people I haven't felt crowded on a cruise ship, but in the buffet I did on this one. The cruise prior to ours had a virus outbreak so I think they were trying to control the space where people ate, and there was no salt or pepper on the table to handle (the waiter had to s&p for you). Of course we were strongly encouraged to wash our hands before entering. The food in every area we went was a disappointment. Low quality food, so don't have high expectations if you go. Even the steak in the Crown Grill was average. Mushrooms were good though! I think all the wait staff had extra duties and I think managers should have pitched in to help. That would have created good will with cruisers and cruise staff, but they were no where to be seen. I have not seen so very many elders on a cruise as I did on this particular one. Seeing someone under the age of 60 was rare. We did three Princess excursions, all very good. Read Less
Sail Date October 2019
We chose this cruise for the fall colors and primarily to see Quebec City and Boston for the first time. All of the ports of call were great. We took cruise ship tours in all but Syndey (which is too small to justify a tour) and Halifax. ... Read More
We chose this cruise for the fall colors and primarily to see Quebec City and Boston for the first time. All of the ports of call were great. We took cruise ship tours in all but Syndey (which is too small to justify a tour) and Halifax. Embarkation was delayed about four hours due to deep cleaning from novovirus scare. They did a great job with that, though, and had us on the ship two hours before promised. None of our group of six got sick with gastrointestinal flu-like symptoms, so we are very happy about that. We had the best stateroom attendant we ever have had! All the staff we encountered were very hard working, eager to please and pleasant, particularly in Crooners, Vines, and the bar across from the World Marketplace 24 hour food kiosk! High kudos for all! We had a balcony stateroom. This is the most cramped we have ever been in any balcony stateroom on a ship! The shower is so tiny that the shower curtain sticks to your backside if you turn around. Bed, small desk with a chair and a too-much-space-taking closet. Get rid of the huge closet and at least add a second chair to eat or drink!! I sat/lay on my side of the bed for 90 percent of the time we were in the room. If my hubby and I tried to move about we had to constantly dance around each other. I felt claustrophobic. We used to cruise all the time, but we have opted for land tours for the last seven years, so it was quite the disappointment to discover how drastically it has changed, I am assuming industry-wide. I am on vacation, so I love to wake slowly and have breakfast and coffee in my room. The menu has dwindled to continental breakfast only with one little (but tasty) egg mcmuffin, basically. Speaking of room service, they rarely answer the phone. I was on hold one time for 55 minutes. I was told they were very busy. But I also was put on hold at 9:30 pm and after midnight, so....... No. They just don't answer much of the time. When they do, the service was prompt. Big deal for me on sea days as I tend to feel urpy and something to eat helps me get up and about. Can't use the Medallion to order room service much of the time because it, too, would go on the blink. It "crashed" constantly. Good idea, though. Need to work out the kinks. Also need to streamline the service. I had FOUR APPS downloaded by the time was on the ship! I was glad to delete them all afterwards. It IS nice though to enter your room without grabbing for your key. And when it DOES work, it's pretty cool how people call out your name as you walk around the ship. The televisions didn't work at all a few days, most notably for a full day at sea!! No movies, not TV, no music -- nothing!!!! The food in the main dining room was hit-and-miss. Certainly NOTHING like it used to be! The upcharge section irks me to no end. The menu was so lackluster that we only ate there three out of ten evenings. Others in our group only went twice. The salads are sad little things. What we did enjoy was seasoned well, though. So we did what I think Princess is trying to make you do, that is pay the added fees for the better food venues -- Sabatini's, Royal Crown and Steamers. They were all great. How the main dining room USED TO BE WITHOUT THE ADDED FEE!!! The brochure seems to suggest the ship has four restaurants -- Salty Dog, Pizzeria, Planks and Steamers -- that is very misleading. Steamers and Plank operate as a restaurant only during the evenings. During the day they are just additional space for the buffet -- which was awful, by the way, IF YOU COULD FIND A SEAT!! We did the buffet only once. Salty Dog and the pizza place are kiosks by the pool with very little seating and it is outdoors, so on this freezing cold cruise it was not usable unless you had your coat and scarf on. The average age of this cruise was 75, I would estimate. I'm no spring chicken myself at 53, but it was pretty boring, even my parents agreed, and they are in their late 70's. The music venues aimed at their audience, understandably, but it was SO FRUSTRATING for us, especially when the lead singer from Project 7 can sing as well as Chaka Khan, Whitney Houston and Diana Ross!! The gym was open 8 am to 8 pm. NOT ACCEPTABLE!! And it was way too small. Felt like a petrie dish of germs. THERE IS NO JOGGING TRACK! It has been disrupted by the for-a-fee Sanctuary (25 dollars a day I think) that was too cold to even operate on this cruise. The worst part, though, is when my dad went to voice his concerns to the front desk and they absolutely did not seem to care in the least, indeed they were defensive and rather rude. When my dad asked if he was even going to make a note of it to pass along, he just said, "We are doing the best we can." At LEAST PRETEND to care!! Before this, when my father was asking about the mini-suite layout on a sister ship, the Star, he was given the run-around. "You need to go to future cruises." "No you need to go to guest services." He never was provided the info, but I was able to google it in less than five minutes. Geez! I don't think I will ever do a Princess cruise again. The bang for your buck is awful. The most expensive trip we have EVER taken, and that includes two 12-day Europe cruises WITH AIRFARE! This cruise was considerably MORE MONEY!! I will look into the more expensive cruise lines now. they always seemed to fussy to me before, but with all the nickel and diming going on, upcharge here, upcharge there, maybe it's not such a disparity. And maybe at least I can get some room service, a TV that actually works, and guest relations staff who know how to pretend to give a ****. Read Less
Sail Date October 2019
Sailed with Princess to Canada and Northeastern US, 10/4 from Quebec City. As a Platinum member, despite a delay in boarding due to disinfecting the ship, I would say that the checking of luggage, checking-in, boarding ship, receiving ... Read More
Sailed with Princess to Canada and Northeastern US, 10/4 from Quebec City. As a Platinum member, despite a delay in boarding due to disinfecting the ship, I would say that the checking of luggage, checking-in, boarding ship, receiving luggage was the most efficient I have ever seen. However, once on board, the situation went downhill rapidly! I found the staff at Guest Services to be rude and very poor in resolving issues efficiently on at least 4 different episodes. I did not go on a vacation to get upset and get my blood pressure elevated. As far as a relaxing, recharging vacation, Princess failed miserably! Upon boarding the ship, there were no staff members or uniformed officers to greet passengers, steer them toward their staterooms, make us feel like valued consumers. This was the first time in years of sailing that I have felt so neglected. As a physician for over 35 years, I reviewed the Vessel Sanitation Program from the CDC, and I found Princess staff was inconsistent in the implementation of this program to the point of putting both passengers and staff at risk for Norovirus. Washing hands was a big deal, but servers wearing gloves in the buffets was hit/miss. On both sea days, going for breakfast at Steamers/ the Plank, there was no place to sit, but there were plenty of dirty tables. Along with several other guests I bused my own table just to have a place to eat breakfast. Servers with coffee, tea, juices were not to be found on these two days. If you are looking for a ship with a solarium or indoor pool, do not book the Caribbean Princess. Logic would dictate that a ship sailing a northern route in cold, damp weather in October, would have an indoor pool or solarium. This is my first of many cruises that did not have an indoor pool/solarium. Supposedly, this ship has recently been renovated, but she looks and feels like an "old lady". Meal service in the Palm Dining Room was the same tired menu, some good some not so good. The Pub Lunch is not to be missed if you enjoy pub food- really good. Otherwise, our best meals were ashore. These are the most egregious of the errors that paying guests should not have to tolerate, but the list is actually much longer. I have addressed these issues in a 4-5 page letter to the management team at Princess, and their brief telephone response at 6:00 PM on Friday night was most unsatisfactory and insulting. I was told they would not respond to my letter, addressing my concerns, in writing. Princess has lost a loyal customer! Read Less
Sail Date October 2019

Find a Cruise

Easily compare prices from multiple sites with one click