Windstar Puntarenas (Puerto Caldera) Cruise Reviews

This is the first trip review that I have ever posted. I felt that it was necessary because of the extremely negative customer experience. First of all, I booked this cruise in February 2019. The cruises line claims that you get the best pricing when you book early. Not true. They discounted this cruise right after the final payment date by USD$1000 per couple. When we asked for a refund ...

I am not one to write anything negative, but this really was a disappointment. Stateroom phenomenal, food good but not phenomenal. Service good but not like in the past. Exercise room fair -- no elypical was a complaint of many of us. We have sailed Windstar before, my 4th sailing, and we were looking forward to the wonderful small yacht experience with no waiting lines and quiet ports -- ...

It's not my goal to tear Windstar to pieces, but my latest cruise on the Star Breeze was somewhat bizarre and disappointing, given the fact that I was expecting a higher-end cruise. I'm a Diamond on Royal Caribbean, and have cruised all three of their brands. Since Windstar calls the Star breeze a "Yacht," I was expecting a higher-end experience, though I'm about the easiest to please person ...

Trip was a mess and WindStar management could care less - took six weeks to answer my letter of concern and the answer was all incorrect - they are now ignoring my follow up contacts Basically the Star Breeze was dirty adn poorly managed with poor information flow to the guests The Chef was great and food service was excellent as was the food - cabin service was poor and front desk and ...

This was our 3rd cruise on Windstar, Barbados & Tahiti were the first two. My husband and i were so impressed with the past Windstar cruises that we vowed to only cruise with windstar for the rest of our lives. This vow has been severely broken since our Costa Rica cruise this past December of 06. Windstar has really fallen in all areas and standards! To begin we understood that children were ...