NOT THE ZENITH SHIP. MONARCH Ship was our cruise. All Spanish speaking, some English. Overall a fair cruise. Do not take interior room as walls are thin. Fruit was not ripe, hard and lacked flavor. Coke and other soft drinks plus most alcohol free in open main pool/deck area. Poor looking few channels on 17-20" TV. Few activities, guess we are spoiled. Yellowish brown nasty looking hot water for 3 ...
the No1 reason to write this review is a complaint - they have crushed my luggage, an expensive one I purchased for 350 dollars. After 4 months!!! of mailing back and forth, they would give me 100 EUR. This is not how you make returning and happy customers!
I heard sorry "0" times, only to contact their central office, which is a pain, considering I had to spend time and money to buy a new ...