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7 Helpful Votes
Sail Date: March 2018
This is a port-heavy cruise ideal for those whose primary goal is to get their first taste of the amazing Canary Islands as efficiently as possible and at an affordable price. The crowd was mostly 60+ and Spanish, with a sprinkling of ... Read More
This is a port-heavy cruise ideal for those whose primary goal is to get their first taste of the amazing Canary Islands as efficiently as possible and at an affordable price. The crowd was mostly 60+ and Spanish, with a sprinkling of other Europeans, however, all announcements were made in both Spanish and English and all staff could speak at least some English. Horizon is an older, mid-sized, refurbished ship, but everything was clean, everything worked properly and service was excellent. Food was plentiful and more than adequate in quality. A large selection of alcoholic and non-alcoholic beverages was already included in the cruise cost. Entertainment and activities were limited and often in Spanish only, but with so many hours in the ports, we did not really need them. The islands are amazing, but one must get out of the ports to appreciate their beauty. In Lanzarote, a ship-organized tour of the Lunar Landscapes of Timanfaya is a must. Other islands are best explored by taxi which are affordable and plentiful. Those who do not speak any Spanish would benefit from reserving English-speaking drivers ahead of time. Read Less
6 Helpful Votes
Sail Date: December 2017
It was advertised as a Xmas cruise..Spanish don't do Xmas As I found out. The food in the main dining room was strictly rationed.No international cuisine only Spanish.No coffee except on 2nd sitting which commenced at 2145 so ... Read More
It was advertised as a Xmas cruise..Spanish don't do Xmas As I found out. The food in the main dining room was strictly rationed.No international cuisine only Spanish.No coffee except on 2nd sitting which commenced at 2145 so who was that catering for almost exclusively Spanish. The cabin was basic but comfortable.interestingly has 2 bunk beds on the walls.. Just like a car ferry..which basically this was minus cars. The service was ok and the excursions were overall good value and interesting. The entertainment was for a Spanish audience and not of high quality. The bars were few and crowded until 2145 when second sitting started. I met a number of fellow cruisers who would not travel again on this ship. It bears no resemblance to a modern cruise ship. The food was basic and small portions with almost no vegetables or salads and no deviation from starter,main,desert. There was no coffee,no cheese plate and we were ushered out quickly at 9 to allow 2nd sitting at 2145. Read Less
19 Helpful Votes
Sail Date: December 2017
What a way to spend Christmas. My friends and I all arrived in Tenerife to spend the festive time on board Pullmantur Horizon and journeying around lovely hot Canary Islands. All aboard on the 21st December 2017 with our first ... Read More
What a way to spend Christmas. My friends and I all arrived in Tenerife to spend the festive time on board Pullmantur Horizon and journeying around lovely hot Canary Islands. All aboard on the 21st December 2017 with our first experience of this lovely ship though an elderly lady of the seas ! . The Spanish ran ship has a good mix of British, Spanish and other nationalities. All announcements are first made in Spanish then English. The ship needs continual tender loving care especially on the outer deck areas. Our Cabin was spacious, comfortable and above all squeaky clean. Our luggage arrived speedily which gave us chance to change and explore the ship. Although room service is only once a day this was more than adequate for our needs. Our first place to seek out was the buffet and pool bar. Very impressed with the quality and layout of the main buffet, not the greatest of choice but the quality was excellent and there is a selection for vegetarians and non gluten guests. The standard drinks package included in the price was ok but limited on choice. We chose to upgrade for an extra €10 a day and this was really good value for money as we then had a much greater choice of drinks. We decided as group to eat at the second sitting in the lovely main restaurant. For all the menu has a set choice each evening that does not change, there is a daily À la cart. We enjoyed our time in the restaurant and aboard ship especially the entertainment in the theatre and above all the friendly atmosphere created by all the members of crew and officers. This cruise was certainly value for money and I not only recommend it but we will cruise again with them. Read Less
7 Helpful Votes
Sail Date: October 2016
Took this cruise as a long needed break and the first proper holiday in 8 years. Boarded at Alicante on day 2 of the of the cruise, which started in Malaga. Embarkation was relatively smooth and we were on our way on time and looking ... Read More
Took this cruise as a long needed break and the first proper holiday in 8 years. Boarded at Alicante on day 2 of the of the cruise, which started in Malaga. Embarkation was relatively smooth and we were on our way on time and looking forward to the week Our cabin was an "Exterior Superior" on deck 6 and was reasonably spacious with a very comfortable bed and small but comfortable pillows. The temperature was about right but I don't think the aircon was switched on at all during the week as it was October and was not really needed. Sadly, the let-down was the bathroom. For a ship that was allegedly refitted in 2013 the shower tray was old and dilapidated, with dirty grouting and tiles, and rust coming through the paint. The water coming from the taps was noticeably brown and the supplied hairdryer was next to useless (according to my wife - I don't need a hairdryer, no hair...) The "Porthole" window was not very clear and was showing signs of de-lamination which made it look cracked in the corners. On the outside, it's not much better. The paintwork is poor with no attempt to make it look like the rust was removed prior to the fresh paint being applied... On the outside of the cabin, there was always a strange smell in the corridor, couldn't place exactly what it was, maybe something they used to clean the carpets ? These were extremely old looking and very treadworn. If your native language is English do not expect to be catered for ! The numerous "Touch" information screens around the ship are only in Spanish. There is an English news channel on the cabins' TV but only one entertainment channel which shows only one movie a day, repeated in a loop. The tannoy announcements are in English occasionaly, but considerably shorter than the Spanish announcements, so we always wondered what was missing from the broadcasts, many of which you couldn't hear properly from the dated speaker system. This brings me to the entertainment.. Oh dear ! The music is almost exclusively the typical Spanish "Rumba" style latin american beat which thumps through the speakers incessently from early in the morning, and on the deck you can barely hear yourself think through the thumping sub bass speakers and the extremely LOUD "motivators" who don't really need a microphone although they insist on shouting down one as if everybody on board is deaf. There were two bands on board providing entertainment in the evening but once again, mostly playing Spanish music, or worse still playing instrumental Jazz for 45 minutes straight.. The musicians were actually very capable and versatile, providing the backing for many of the shows but had NO interaction with their audience whatsoever and looked bored stiff the whole time they were on stage. There were a few shows which were worthy of mention , the "Rock never dies" show provided a brief release from the constant latin music but they still felt the need to stick in some naff Spanish song totally out of context with the show. The "Abba" show is also worthy of a mention, also very good but they still felt the desperate need to sing some of the songs in Spanish. Every show featured a bunch of dancers who must do the same routines every week but still managed to look like an amateur theatrical group. Oh, almost forgot .. the highlight of the evenig shows was a guy blowing bubbles for an hour !!! That was his whole act.. I kept waiting for him to finish so the real entertainment could start but no, that was the whole show... OK, on to the food.. Don't bother looking for a traditional English breakfast. The Spanish chefs don't seem to understand the concept.. Scrambled eggs always runny but somehow lumpy at the same time. fried eggs that were almost unrecogniseable, toast was cooked only on one side and bacon was only available in skinny strips which were greasy and everything was always cold. There was a good selection of "Continental" style food, cheese, sliced meats and cereals etc. so not a total disaster. You could always do what one of my fellow passengers did - stock up your plate with what appears to be traditional breakfast fare and then grab a passing waiter and ask him to microwave it for you - they will do it with a smile ! There is a "Burger bar" at the rear of the ship but it doesn't stay open till late so don't go looking for a midnight meal - you won't get one. Burgers were very nice though and selection of salads was good so not all bad. Evening meals were a highlight I am glad to report. Every day introduced a new menu with a selection of starters, main course and dessert and you could have as many as you liked. Put on a few pounds that week I can tell you, thanks to the Chefs for that ! Would class the evening meal as being "Fine Dining" Don't bother paying through the nose for the excursions !!!! I cannot stress how much we felt ripped off by our trip to Rome. I was warned previously about this but like a dumbass I booked one anyway. Dragged though Rome with a knowledgeable but unbelievably boring tour guide who hardly paused for breath, and stopping to try and take a photograph left you in a crowd of tourists going in every direction while the tour guide jogged off into the distance. Lost him several times and had to search for his raised umbrella to try and locate him, difficult because it was raining and there were thousands of raised umbrellas.. Took the recommended route when visiting Pisa. Grabbed a seven seater taxi with my friends and had a relaxed and comfortable journey to see the sights and then on to a charming italian town called "Lucca" for some more sightseeing for less than half of what the ship was charging. By the way, if you feel the need to stay in touch with your frinds on social media it will cost you 140 Euros for a weeks' internet access ! There are cheaper daily options but these are still hideously overpriced.. Wait until you get to land and find a cafe with free internet - there are plenty of them so relax with a coffee and catch up. I had a few photos taken by the ships' photographer which cost 13 Euros each and were printed at such low quality that even the shiny paper couldn't make it look good. No wonder thare are so many uncollected photos hanging on the wall in the photo display room. On to the service.. All I can say is that the crew were excellent in every aspect. Our cabin was always clean, as were the ouside areas and the bars. The waiters and stewards all worked extremely hard and always seemed to be happy to help with anything. Read Less
10 Helpful Votes
Sail Date: July 2012
Full disclosure - The sailing was a charter for a club run out of Brussels called La Demence. This is a gay club and so (obviously) it was a gay cruise. My parter and I have been together 12 years and have never been on such a cruise but ... Read More
Full disclosure - The sailing was a charter for a club run out of Brussels called La Demence. This is a gay club and so (obviously) it was a gay cruise. My parter and I have been together 12 years and have never been on such a cruise but thought if we don't try it now we never will. The trip was themed around the club with a host of DJs and an impressive pool deck lighting and sound system - it was a party ship! Boarding in Marseille should have been the first sign that this was not to be the best cruise experience. Firstly signage on what to do and when was very poor. In the event you had to leave your luggage on the ground floor (queue up rather than be greeted and have it taken as has been the case on previous trips), then queue up to check in. We queued around 40 mins and we were near the front! There were only 7 check in desks with no pre-check in facility so EVERYONE was filling in credit card authorisations etc. After this we had another 90 mins to wait until we could board. In this time there were no refreshments - just a stuffy room. Once on board we could go straight to our rooms. We had an inside on deck 6 near the back (near the engines - more later). The room was a good size with TONS of cupboard space and a good shower. It looked dated but then the ship is 22 years old. There was no room service menu and the in room safe was locked. We reported the safe and left for lunch in the buffet on deck 11. Food as a whole was very disappointing. The buffet had a small selection every day (lunch and dinner) 3 salads, 3 hot dishes, 3 veg and a roast. There was also pizza and pasta. There was an outside grill but this closed during evening dinner time. The food generally tasted better then it looked but I never went back for more (unlike all other cruises I have been on when I have been an absolute pig as there are just too many good things to eat!). The main dining room had open seating in the evening. The meal was efficient and FAST. In and out in under an hour (they gave NCL a run for their money). Portions were small but again nothing was ever good enough for me to order more. Every day there were 2 main parties around the pool. 6pm - 9pm was a T-Dance and Midnight - 4:30am was the main party. The lighting and DJs were first class. My fellow passengers came from around 60 countries! Most announcements were in French, Spanish and English - but English was probably the most commonly used. Sorry gay clubbing community but the people on board were my biggest problem. Fairly rude and behaving like children. Dress codes were "liberal" with just a top needed to dine in the main dining room in the evening - but even this was too much effort for some. If I am going to a full service restaurant, with light ambient music and an attempt at a refined atmosphere then I would hope the diners would respect this and at least wear a smart T Shirt and Smart shorts / jeans. People coming in to eat in bathing suits and laughing loudly, ordering the waiting staff around and "wearing" napkins on their heads as hats is not what I expected. During the rest of the day my partner and I hardly spoke to a soul - so different to conventional cruising where we have made some lasting friendships with people from all over the world. Public rooms were nice enough but again very dated. I am not sure where the re-fit money went. No room had any wow factor. However, the layout of the ship was very good and I imagine on a conventional cruise it works very well. As CDF offer an all inclusive cruise experience, alcohol selections were very limited and bottom end brands. We visited 3 ports - Naples, Sicily and Ibiza. Ibiza was an overnight from 2pm to 9am the following day. Any chance to get of the ship was welcomed and I enjoyed all 3 ports. Entertainment apart from the parties was provided by bought in "talent". La Diva was a singer (actually a surprisingly good singer) that had a good rapport with the crowd and did 3 shows over the week. Koka was one of the worst drag acts I have EVER seen. Put me in a dress and I would be more convincing. Add in that he mimed to songs and I have no idea why the other passengers seemed to like him! Nicky Nicole was a further drag act - I have no idea what he did though apart from manage to walk in high heels. Finally there was the ship dances (who seemed capable) and a ventriloquist (v. funny). In addition to the nightly show there was a gay film festival. Not sure why just because I am gay I have to be subjected to worthy but badly acted and directed films, but there you go. Personally I would have been happier watching The Avengers or a good comedy. Finally the cabin. We were in 6169 and in terms of comfort no issues. Bed was good, sheets were clean, shower good. BUT - we did not meet our steward for 2 days, there was no room service menu, the safe was locked (2 days to unlock it despite repeated requests) and the engine noise was deafening! In summary then the ship was average, the food was average, the service was average, the fellow passengers were a huge pain (I would go into some of the things they did but this has gone on too long already) the parties were excellent and the additional entertainment was largely poor. When I tell you that the list price for an inside cabin was €1500 per person (based on 2 sharing) I think you will agree that this was horrifically over priced. Compared to other companies I have cruised with (overall rating): 1) Disney 2) Royal Caribbean 3) Celebrity 4) NCL 5) CDF (with reservations as this was a charter and the normal offer may be better). Read Less
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