Princess Western Caribbean Cruise Reviews

Let me just start by saying…. My first cruise experience was Carnival. I never went back due to the Loud, party, chaotic atmosphere that some may enjoy but was not my pleasure. Safety and security on and off the boat is a joke. Tender cards are not monitored. First come first serve. We got kicked from our tender boat as other just hopped on when they wanted to go ashore. We waited 1.5hrs to ...

I booked this Spring Break 7 day cruise for 7 people. Synopsis: Irritated and sometimes rude crew staff, Hard sell around every corner, multiple charge errors (duplicate charges/over charges), dining room food was hit or miss, there was an overall lack of activities planned and there were either charges for or a hard sell included in the ones that were planned, the cabins were not set up for the ...

Princess, what happened? I’ve been on close to 40 cruises, including over 100 days with princess, and this was by far the worst cruise I’ve ever taken. When I go on a cruise, I choose the itinerary, the food, and entertainment as reasons to cruise. Halfway through this trip to Panama Canal, I have been let down so much that for the first time, I am actually posting how disappointed I am on a ...

We all know how bad COVID has affect tourism. But Princess has really set their standard to a low point. Princess talks about loyalty but shows none to his Platinum or Elite members. They seem to be nickel & dimeing us. Their so called packages aren't suitable for everyone. They took away our earned free Internet minutes & dropped the coffee card. What's next - will they take away our free ...

The hard work of the employees cannot mitigate the SYSTEMIC problems of the company. The PROs: A. Embarkation. Kudos to the check-in and security people. Everything was fine. I did NOT trust Princess with my luggage. B. Room cleaning, restaurant workers. Great job but cannot correct the problems created by Princess. C. Princess allowed people to organize an inter-denominational ...

I have cruised many times, and this was my first and LAST Princess cruise. The ship was filthy, mold everywhere including in the toilet in our cabin. Service was non-existent, food was mediocre on a good day. Reservations were not honored, so we mainly ate pizza and soft serve ice cream for 10 days. Buckets were in hallways catching drips, auto doors slammed open and shut all day. Talent was ...

Let's start at customer service on the phone completely usless and no knowledge ,45 min to speak to a supervisor then tell you email online.. They changed our rooms (2) together and charged for the 3rd person free promo. We ended up one room all the way bow level 10 and other all the way aft level 9. They held every one from boarding at 10:30 till 12:30 on the sidewalk out front. The wifi was ...

Chose Princess because I had a fabulous Princess cruise in 2010. Not so much on this one. I guess Covid ruined Princess too…?? FOOD: Every single meal in the dining room was made by Chef Blandy McBland. Even the few curry dishes were bland! Menu was disappointing-- mostly typical, uninteresting American dishes I can make at home, but not seasoned very well. All the steaks were undercooked, all ...

I booked a cruise for my wife and I, it was our first vacation in three years and I was looking forward to relaxing. We’ve been hit with a myriad of issues in just a few days so far. First - it’s impossible to get a seat at a restaurant. Customer service told my wife that our app had an error which made it so that we couldn’t book reservations so now we are stuck going to the buffet for every ...

I just got back from Caribbean Princess cruise. first issue, someone had a medical emergency so ship had to turn back to Ft Lauderdale to meet a helicopter. We then had Grand caymen as a destination cancelled. No Reconciliation, no nothing. second issue, the cabin is really dated. The AC in the cabin and we had a balcony was horrendous. We woke up all throughout the night because it was too ...