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1,437 Princess Western Caribbean Cruise Reviews

Doing a back to back, very reasonable pricing on a very new ship. The Inside cabin was small but adequate. Lots of closet space. Plenty of draws. USB ports in the night stand lights helpful. The A/C was cold, shower hot. And the bed comfy. ... Read More
Doing a back to back, very reasonable pricing on a very new ship. The Inside cabin was small but adequate. Lots of closet space. Plenty of draws. USB ports in the night stand lights helpful. The A/C was cold, shower hot. And the bed comfy. Lots of food venues. Soft serve ice cream thru gourmet speciality restaurants. The crew seems genuinely happy to be doing their jobs. Entertainment, well...... if your looking for production shows, there are almost none. A rock opera thing was scheduled once each cruise, however it was on formal/ lobster tail night which made for some hectic eating to get to the show. There were both a comedian and a magician as “headliners”, I think I remember seeing the magician at a bar mitzvah recently. The theatre was big and had comfy seating. The casino had all new slots. The medallion system beats the poop out of key cards Good precautions regarding the corona virus. I really have no complaints about the ship or the food or the accommodations. There was not enough show style entertainment in myopinion a comic and a magician are just not enough. I am 2 days into cruise 2, health restrictions in the buffet more extreme. No more picking up your own plate, no utensils on the table, etc Read Less
Sail Date February 2020
We were looking forward to sailing on the new sky princess. We arrived a day ahead and stayed at the La Quinta in Hollywood. It was very convenient and close enough to shopping that we could walk. Our cabin was fabulous! We enjoyed ... Read More
We were looking forward to sailing on the new sky princess. We arrived a day ahead and stayed at the La Quinta in Hollywood. It was very convenient and close enough to shopping that we could walk. Our cabin was fabulous! We enjoyed the entertainment - the production shows as well as comedians, magicians, and singers! The volume on the production shows was a little loud but other than that they were very entertaining. The new Jim Henson Muppets Show was a fun trip down memory lane. The staff were helpful and attentive. We had Club Class dining and the food was delicious and the service was excellent. We arrived at the port around 1pm so we didn’t have a long line or any boarding issues. It all went smoothly. We took ship shore excursions in Cozumel (stingray encounter - lots of fun and educational), Belize (snorkeling - very enjoyable even though it was a very windy day with lots of chop in the water) and Costa Maya (an all day tour visiting 2 Mayan ruins - a very long day but both sites were interesting and it was great that we could still climb to the top). We also took a disembarkation tour to the Everglades (air boat and alligators) and Flamingo gardens - a long walk off the ship to get to the bus with very little signage or direction but the tour was great. Can’t wait to go again!! Read Less
Sail Date February 2020
For 24 years we have celebrated our Anniversary on a Princess ship. We were on some of them 2,3 times. Sky was different and much better in many respects. It was light and airy feeling and not overdone. The ship's decor was more ... Read More
For 24 years we have celebrated our Anniversary on a Princess ship. We were on some of them 2,3 times. Sky was different and much better in many respects. It was light and airy feeling and not overdone. The ship's decor was more modern-looking. The employees were the happiest we have ever encountered. They smiled, knew our name and tried to please at every venue. Our cabin was a balcony deluxe. We spent some time in it relaxing in between activities. It was a 4 day in a row port call so we had to plan our excursions in advance. The beds were the best we have ever slept on in any cruise ship or at home. Every excursion was run smoothly by Princess. The production shows were the most elaborate we have ever seen with singers, dancers and acrobatics giving A+ performances.The special effects were creative; something never seen before. Shows were fantastic to watch and the costumes were beautiful too. Music was everywhere, dancing in the atrium,movies shown were the latest, activities and game shows - what a lot of choices to make daily. Restaurants were great and dining room anytime was easily handled. Cruise pictures now on monitors for viewing which is much better than the old way to select them. On our celebration evening we were sung to, and the special cake was presented. For our 25th we will again go on a Princess ship. We have sailed on Seaway, Sun, Dawn, Star, Island, Crown, Caribbean Princess, Ruby, Emerald, Royal, Regal and Sky. Our best Princess vacation this time! Read Less
Sail Date February 2020
a group we've sailed with before were going on this ship because it was a new ship and we were asked if we'd like to go also. I liked to décor and colors in the cabins were not just bland beige, liked the grey accents. The ... Read More
a group we've sailed with before were going on this ship because it was a new ship and we were asked if we'd like to go also. I liked to décor and colors in the cabins were not just bland beige, liked the grey accents. The bathroom was small and the balcony was small-ish but had two chairs and a small table that was fine for us. The food was pretty good, lots of offering in the buffet. The pool area was good and we were able to get to the pool a couple times even with the chair saving. wasn't impressed with our RS. Even thought a couple of us had the same girl, we didn't get our Princess bags, had to go to guess services to ask for them and she missed getting us the shopping maps for each port and missed getting us a couple of our patters. Overall I liked the new ship, loved the colors in the Piazza and the entertainment was good. Read Less
Sail Date February 2020
We had been on the 28 day Maiden TA and felt there were many problems that needed to be ironed out. Food was merely adequate, dining room service was poor, a ship and crew that was not yet ready. On this cruise it was entirely ... Read More
We had been on the 28 day Maiden TA and felt there were many problems that needed to be ironed out. Food was merely adequate, dining room service was poor, a ship and crew that was not yet ready. On this cruise it was entirely different. Food was varied and hot in the buffet. Service in the buffet and dining rooms was excellent. Crown Grill met and exceeded its standards. Pizza in Alfredos was hot and tasty. Breakfast at Sabatinis continues to be awesome. Cruise staff was of highest quality and service. Our aft suite was beautiful and Melanie, our cabin steward was awesome. Nothing like sitting on the rear balcony with a drink and watching the sea go by. Embarkation was quick and debarkation was the most efficient ever as Port Everglades had instituted a new system whereby we quickly posed for picture and exited. Princess had returned to its high standards. We had a wonderful time. Read Less
Sail Date February 2020
First time sailing with Princess and it will not be the last! I loved the Regal Princess it was a beautiful well kept ship and the crew was very friendly and attentive. From day one the vacation was great! Ocean Ready made ... Read More
First time sailing with Princess and it will not be the last! I loved the Regal Princess it was a beautiful well kept ship and the crew was very friendly and attentive. From day one the vacation was great! Ocean Ready made embarkation a very smooth quick process. I loved the Ocean Medallion app for finding the people travelling with you, we used this feature multiple times a day all week long. Ordering food and drink from the app was also very convenient and worked well each time. The internet was quick and reliable best we have had at sea so far. We did indulge in the Speciality Dining at the Crown Grill and the Crab Shack and give 5 stars to both. I haven't done the speciality dining on other cruise but due to our onboard credit we thought we would give it a try. I will now do it every cruise it was such a great experience and pricing for what you get is a great deal! We found if you wanted to do a show in the Princess Theatre for the early one you needed t show up about 30 minutes early to get a seat but the late show you could walk in 5 minutes prior and still find seating. Overall it was a great experience and we will sail with Princess again. Read Less
Sail Date February 2020
Have taken multiple cruises on Princess and over 20 cruises total. The Sky Princess has all the benefits you would expect from a new ship. Its clean and fresh. The technology is excellent including the Medallion program and wifi. Make ... Read More
Have taken multiple cruises on Princess and over 20 cruises total. The Sky Princess has all the benefits you would expect from a new ship. Its clean and fresh. The technology is excellent including the Medallion program and wifi. Make sure you download the app and pre-register as it makes everything go smoother. There was plenty of deck space, the fitness center is very well equipped, typical cruise ship casino, and our mini-suite was serviced well by the room steward. Now for the not so good. Assuming the Cruise Director oversees entertainment, you would think Princess would put one of their better Directors on their newest and largest ship but that was not the case. Entertainment for the week was subpar and I don't think the staff made much of any type of effort. They really did not make the sale away any type of event. There were no deck parties at night. Other than the one production show Rock Opera and a singer who performed Broadway songs, the main showroom entertainment was well below par. They had the same comedian on 2 separate nights and two performers (one played guitar the other violin) who were more of a lounge act. They did a muppet show in one of the larger clubs and it was very much out of place. Everyone left rolling their eyes and wondering how this got booked. Princess should be embarrassed. I'm not speaking from what I personally like (one person may like a comedian and another may not) but I'm speaking as to what is adequate showroom entertainment. The cruise staff made no effort. They ran some concerts on the big screen by the pool but they even halfway did that. I like Sheryl Crow but why show a concert that was 15 years old. They ran a 10 year old Crowded House concert. Again, different taste for different people but would it have taken that much effort to play something of a more recent decade. The only entertainment bright spot was the house band Static who played mostly in the evening. Princess should re-evaluate the process and the personnel overseeing entertainment because they are greatly missing the mark on the Sky Princess. The overall service, especially in the dining room was very poor. Did Anytime Dining and never really had a wait to be seated. The real wait came after being seated and it took literally hours to finish dinner. I realize the point of a cruise is to relax and not rush but that is no excuse for the poor service. Menus were not varied and unimaginative. My wife can't eat cheese and tried to get the chicken parm without and could not be accommodated. Similarly, the service around the bars was poor. If you wanted a drink then you need to go to the bar yourself and not wait for a server to come around. The overall impression is that Princess is cutting back, including personnel and the service is being effected. Crazy enough, but our best experiences were at the buffet which had a varied selection and the staff kept the table well bussed to there was never a problem finding a table. Overall, the quality of the food and the attention to service was poor. In short, new ship was nice, entertainment poor, food mediocre, and service very spotty. Find another ship or even cruise line. Celebrity experiences have been far better. Read Less
Sail Date January 2020
This was my first-time cruising, so obviously I had a wonderful first-time experience (you are crazy if you don't have a great time on any cruise). But I was disappointed with the lack of age diversification. Sky Princess is clearly ... Read More
This was my first-time cruising, so obviously I had a wonderful first-time experience (you are crazy if you don't have a great time on any cruise). But I was disappointed with the lack of age diversification. Sky Princess is clearly aimed towards an older crowd (60-80), so it may have been partially my fault by choosing this ship. Everything is geared towards an older crowd from interior design all the way to entertainment. My biggest pet peeve was the lack of entertainment for younger people though. The club every night was entirely pre-1980 music, which was extremely disappointing. They would start playing hip hop after midnight, but if you have an excursion early in the morning it's just not feasible. By 10 pm every night, other than drinking it felt like there was very little to do. I thought the food was great. Not a big fan of paying $500 for a drink package that limits you to 15 drinks a day (especially since each drink only has one-shot). Imagine getting a huge frozen margarita with one damn shot. Then if you get doubles you really only have about 7-8 drinks a day. I had a balcony cabin and it was great. The ship could use more indoor recreation rooms. It was hard to play ping pong next to a huge fan outdoors that would suck the ball towards it. If not that, then the wind or rain made it impossible to play. The shopping stores were very boring. I enjoyed myself, but I will never cruise with princess again. My favorite staff was Allen at the bar on the top floor, Al in the dining room, and Ryan at the bar on I think floor 6 or 7. Read Less
Sail Date January 2020
This is our 2nd princess cruise and 3 with other lines. We wanted to try a New ship so we choose this ship based on itiniary including Mexico (Costa Maya and Cozumel) Roaton Hondouras and Belize. First the good. Food in almost all ... Read More
This is our 2nd princess cruise and 3 with other lines. We wanted to try a New ship so we choose this ship based on itiniary including Mexico (Costa Maya and Cozumel) Roaton Hondouras and Belize. First the good. Food in almost all venues was very good. Breakfast and evening dining rooms and specialty restaurants. Food service better than previous cruises. one disappointment was Sabatini's. Best selection of wines than on other cruises. Especially enjoyed a wine tasting (additional fee) offered one sea day. Very good selection of the wines featured and lite bites. Now the not so good. While the weather during our cruise was somewhat rainey on several days the ship's movement or turbulance was very rough. The ship rocked and shuddered constantly the first day at sea to the extent we became disoriented. It came and went during the entire trip. We thought our cabin location was a poor choice but many passengers complained about it frequently. This is such a concern that we would not choose this ship again. We choose to upgrade from a balcony to a mini-suite. While our room was very nice with larger bath our balcony was miniscule. Our balcony cabin on previous Princess cruise was larger and cabin was not that much smaller. Disappointing. The nightly entertainment was also disappointing. There was a comedian on 2 nights, a musical duo, a movie one night and the last night was a true production show which we were expecting. We expected better. Lots of "game shows" which is ok but not a substitute for better entertainment. A source of much guest chatter and complaints was incorrect information about dining venues and hours of operation. Patter had some info which conflicted with other information shared on board and at dining rooms. Seems like they are still working on the basics. The ports we visited were fun. We choose 2 princess excursions and were pleased with both snorkeling trip in Belize and catamerian sunset sail in Cozumel. We are sampling cruise lines to see which line we want to establish loyality to gain perks. Princess certainly deserves consideration but we will try others before making our decision. Read Less
Sail Date January 2020
We had a four generation cruise on Sky Princess. We were a group of eight with the oldest 78yrs and the youngest 4yrs. The ship is so accessible it met the needs of the whole family. My mother used a wheel chair. We had two mini suites ... Read More
We had a four generation cruise on Sky Princess. We were a group of eight with the oldest 78yrs and the youngest 4yrs. The ship is so accessible it met the needs of the whole family. My mother used a wheel chair. We had two mini suites M220 and L219. The suites were roomy and had lots room for every ones suitcases and clothing. The ship was huge but easy enough to navigate. The hardest part was knowing which were the odd and even hallways. It would be nice to have a sign that you can see when you come out of the elevators. The food was great and the staff were excellent. We had early dining 5pm in the Estrella Dining room. Our waiters were Gerry and Axel, they were amazing. Gerry always made sure my grandson got his hotdog with no relish early so he could go to the kids club and we could enjoy our meal. Axel always remembered our drinks and made sure we had everything we needed. On our first night my grandson was falling asleep in his chair and the lady in charge, with the short blonde hair brought him an extra chair and a pillow so he could sleep. We were so impressed. The kids club was amazing, my four year old grandson had so much fun and made so many friends. The staff are so patient and seem to really enjoy their job. We loved the entertainment staff. We spent most nights in Princess Live because there was only a couple of shows in the theatre we wanted to see. The Rock Opera show was really good. We were there an hour early to get seats. The show fills up fast. We didn't watch the movies under the stars. Again there wasn't really anything we wanted to watch The pools were fun but loungers were hard to get. We had the best luck at the wake pool. It is nice to sit in the pool and the ocean through the window. We had a great time and found that there was something for everyone.. Read Less
Sail Date January 2020
Enjoyed the Mexican Cooking class in Cozumel. Lots of fun, food and drink ! Decorated plates for dessert presentation. Cooked Appetizers, and Main Entrée. Then eat your own creation. The Sky Princess is brand spanking new. ... Read More
Enjoyed the Mexican Cooking class in Cozumel. Lots of fun, food and drink ! Decorated plates for dessert presentation. Cooked Appetizers, and Main Entrée. Then eat your own creation. The Sky Princess is brand spanking new. The layout is different from the Royal and Regal with a Jazz Bar on Deck 6 No Crooners Bar … No Library Alfredo's Pizza is on Deck 7 and larger Lots of passenger photos on the walls of the halls when going to your cabins. Pickleball on deck 18 aft. The comedians and singers were fantastic. Captain Tuvo (Captain Bye-Bye) was actively mixing with the passengers and would stop to talk to everyone at breakfast and other events. He was very approachable. We ate at the anytime dining option.... If you show up close to 5:00 PM you are in good shape otherwise you might as well wait until 7:30 PM. If you try to get a table at 6:00 PM you will have to wait about +1 Hr. Read Less
Sail Date January 2020
We booked this cruise for our 25th wedding anniversary. We have cruised with Princess before, and again ,we were not disappointed. This ship was absolutely beautiful , the entertainment was great, and the service was second to none. ... Read More
We booked this cruise for our 25th wedding anniversary. We have cruised with Princess before, and again ,we were not disappointed. This ship was absolutely beautiful , the entertainment was great, and the service was second to none. We really enjoyed Eating at the complimentary Alfredo’s Pizzeria ,sit down restaurant, There were many delicious food options to choose from at the Horizon Buffet , and the dining room experience is always our favourite. The piazza provides a perfect area to relax and enjoy some live entertainment while enjoying a sweet treat or drink . Using the ocean medallion was very convenient and we enjoyed this option. Embarkation was much easier and faster using this option. We found that The crew were friendly and very helpful. They were very efficient ,especially considering how new this ship is, We enjoyed everything about this ship ! We would certainly rebook a cruise with this ship. Read Less
Sail Date January 2020
We chose this cruise because we had not visited most of these ports yet and Princess is our primary cruise line. We also wanted to experience Sky Princess, since it's the newest ship we have ever cruised. We enjoyed it greatly. ... Read More
We chose this cruise because we had not visited most of these ports yet and Princess is our primary cruise line. We also wanted to experience Sky Princess, since it's the newest ship we have ever cruised. We enjoyed it greatly. It's a beautiful ship. We had hired Victor Rosales of Mahahaul EcoTours for a day of birding in Costa Maya. We went to several different areas and saw some colorful species that were new to us. Victor also included a delicious lunch at a little beach-side cafe in Mahahual. He is well-trained, educated and experienced and speaks fluent English as well as his native Spanish. He also does other types of tours as well, specializing in small groups. I would be happy to use Victor again anytime. While in Cozumel, we took the Princess excursion to Tulum. Our tour guide, Marco Polo, was great and quite informative. While in Roatan, we contacted Jensen Wesley and he drove us to the Carambola Gardens as well as Sandy Bay where I was able to do some great snorkeling. We enjoyed being off the beaten track there so it was not crowded with people. Jensen was very helpful and we were lucky to connect with him. Sky Princess is a bit larger ship than we usually book but it did not feel crowded most of the time. However, anytime dining did have long waits if one went to dinner after about 6:00pm, which we usually do. Food in all venues was excellent. We did not use the specialty restaurants. Our balcony stateroom was super and even though quite forward, ship motion was very minimal. Captain Tuvo of Sky Princess is a real treat too. The fitness room is well equipped. The casino is good and has a computerized Texas Holdem table that made for some good poker games. The Medallion system worked well on board although we did not download the app for use on our phones. The ship's internet was the fastest we have ever used on a cruise. Read Less
Sail Date January 2020
I chose this cruise as I had been on the Majestic Princess in March and was very excited for the Sky Princess to set sail. I was very impressed with the Majestic on our 11 days through New Zealand. This was my first Christmas cruise and ... Read More
I chose this cruise as I had been on the Majestic Princess in March and was very excited for the Sky Princess to set sail. I was very impressed with the Majestic on our 11 days through New Zealand. This was my first Christmas cruise and probably my last. For being a large ship I felt more crowded on this one than the Majestic. Definitely more families cruising for Christmas! Our stateroom was in the Caribe deck forward and the balcony definitely smaller than my last room on Majestic (midship) Here are some of the changes I noticed between ships. First they opened up the Take Five Jazz Lounge which used to be the Piano Bar. It now has an open feel and better flow, easier access to see the musicians which were great every night! They also added a Wake Pool at the rear of this ship which was an added bonus. They opened up the Princess Live! Theater so it opens into the hallway and isn't closed off making it much more inviting if you are walking by catching their activities. The entertainment was ok. Really liked the Princess singers and dancers, great talent and beautiful costuming though the volume was very loud throughout. The comedian AJ Jamal was a big hit and did two shows both were excellent. The magician husband and wife team were just ok. Regarding the restaurants and food....The dining room dinners were good, breakfast not so much, the bread was very hard and not very appealing. Reservations to get into any of the Specialty Restaurants needed to be done before you got on, or you were out of luck. We booked a reservation prior to getting on in the Crown Grill, always excellent and were shut out of La Mer as they were sold out. The Salty Dog hamburger grill didn't live up to its description and pictures. The pizza grill on Lido next to the bar was serviceable. Now my biggest disappointment had to be the World place Market Buffet and adjoining buffet. A new design should be done for this as it was literally like a maze, very congested, difficult to navigate and more difficult to find seating and find your seat if you got up again. The food quality wasn't as good as on Majestic in this area. Being a new ship and with the amount of under 18 year olds (600+) on this trip, hand sanitation should have been paramount before entering the buffet. On my cruise ship travels there have been mandatory hand washing and a crew member was there with a spray bottle sanitizing your hands after you washed them at the sink. Many people were getting sick with upper respiratory complaints during this trip. The Enclave retreat at the Lotus Spa was pretty crowded this trip. You need to book on line before you go to get the best deal. I tried the week of sailing and was shut out of the couples pricing. When we got on the ship we had to pay full price for use of the Enclave, I was very unhappy about that. The ship is beautiful, the staff was great for the most part. The tendering at ports was handled adequately. The new Medallion Class is easy to use, though a little creepy as you are being monitored your every move and I wonder who they are selling our data to? We did our own shore excursions and in the past I've done some through the ship, though they are pricey. I still love Princess but I would pass on a holiday cruise, definitely a one and done. Read Less
Sail Date December 2019
We go with a group (adults) every year on Princess for a cruise somewhere in the Mediterranean (or that general area, next year it's Panama Canal) in early December. We live in Florida and hire a bus to take us to Ft. Lauderdale ... Read More
We go with a group (adults) every year on Princess for a cruise somewhere in the Mediterranean (or that general area, next year it's Panama Canal) in early December. We live in Florida and hire a bus to take us to Ft. Lauderdale and back. *Embarkation was much longer than usual. Disembarkation went smoothly, we left and met our group and the bus outside. Hint- Put something on your suitcase to make it easily identifiable. I have short, colorful ribbons on our black suitcase. The other is a loud color and is easy to find. We have Global Entry and were not permitted in that line because we did NOT have our cards! It is in our passport, but be aware if you want to use that line. Port Everglades (Ft. Lauderdale) * We had a mini-suite on deck 15 (Marina). We were just below the sky bridge and the balcony was larger, very nice. Be careful in booking this deck as it can be VERY noisy with the Lido deck just above. Choose your cabin carefully. (M423) The room is very clean and the decor is very light and inviting. The mini-suite now has 2 remotes, since it has 2 TV's. Makes sense, but our Alaska cruise only gave us one remote. I asked about it and were told that was standard. Cabin Steward, Arnie, was excellent. *We ate in the Estrella dining room, 1st seating, we were a party of 10. Never saw a head waiter or Head Maitre'D at our table. Service by Sandra was excellent, and we had a couple fussy people in our group. Food was fair, not great. We are from Florida and used to fresh fish. Did not find fish on this cruise to be very good. The buffet was standard, nothing outstanding. Often very crowded and hard to find a place to sit down. Being on the floor below the buffet was great-did not have to wait forever for crowded elevators. Just walked up one set of stairs. * The entertainment we saw was good, but had to get there 45 minutes early for a seat for 2 - REALLY. I went by myself one night at 8:10 for the 8:30 show and the doors were closed. Seating was at capacity! Perhaps a third show in the late afternoon is necessary, but this was unacceptable. * We booked one excursion (with Dolphins) through the cruise line. We loved the experience, but were charged $70 for four (approx 5x7) photos. Communication for when to be on the bus was poor. You walk across the street and see the turtle refuge on your own, with no guide, just wonder around. This was in Grand Cayman. We have found that getting a local taxi is better to tour the islands and much cheaper. We did that in all the other ports and were very pleased. I held a sloth, monkey, parrot, etc. in Roatan, Honduras. It is safe if you get a taxi just outside the main area. Never an issue of safety. If you are taking tours, and mosquitoes love you, take some cream repellent. This goes for ALL the ports. We have found that the tours by Princess are VERY expensive and very crowded. I'm over the large groups. * THERE IS NO LIBRARY ON THE SKY PRINCESS - Really- We usually bring a book that we purchased, then donate to the library. Then borrow one and return it to their library. There is no where to even buy a paperback book on the ship or at the areaports near where you dock. * Ate at Crown Grill and it was great. Service was excellent and once again we were a large party. Not so great at Sabitini's. Not enough staff to deal with our party of 8. Long wait for food and drinks. First time that we ate at Alfredo's Pizza. They had the best service and food on the cruise. We were pleasantly surprised. *The Captain, Michele Tuvo, was very friendly and often visible. Read Less
Sail Date December 2019
Pockets of good and bad service made the cruise average or less. Good to excellent were the stateroom attendant, bar tenders, casino staff, Steamers upcharge venue (add the lobster and crab for $12 more), and Ray Coussins on piano! ... Read More
Pockets of good and bad service made the cruise average or less. Good to excellent were the stateroom attendant, bar tenders, casino staff, Steamers upcharge venue (add the lobster and crab for $12 more), and Ray Coussins on piano! Poor were the dining rooms for spotty service and errors in billing drinks; at least the food was good... Also the Ocean Medallion system did not work well except to unlock the stateroom door from 5 feet away. I was hoping to order drinks from any location but it was often not available or hard to get the order right. Food ordered with it arrived dried out and cold. Probably it’s best use was to locate cruise mates who allowed location sharing. The layout of the ship is good with 4 pools to choose from. The itinerary was boring except for swimming with the stingrays in Grand Cayman. Holding a ray as big as me made the whole cruise worth it. That said, we’ve decided our next cruise will be an all inclusive medium sized ship like Seabourn offers. Read Less
Sail Date November 2019
Never have we cruised with Princess before, and believe me we will never cruise with them again. We had the understanding that this ship had very recently been refurbished. Once in board, we saw little evidence of this. The ship is very ... Read More
Never have we cruised with Princess before, and believe me we will never cruise with them again. We had the understanding that this ship had very recently been refurbished. Once in board, we saw little evidence of this. The ship is very OLD AND TIRED. Dining on board was not good. We ate in the main dining with a 7:30 seating. We had a large group of 14 and had thought we could all sit together. This was not the case. We were sitting by each other, but at 2 separate tables. The head server would “suggest” his picks for dinners, which he would add that the picks were not good. We had 2 formal nights. Having read the required attire we do not remember the mention of NO shorts for men. The first formal night 2 men of our group had nice linen shorts. We had the exchange of words with the head guy and finally sat. The 2nd formal night one of our group only had shorts with him, he was not permitted to enter for dinner. The cabins were small although clean. Our group ended up sitting in the back of the boat on the sea day. We never did see anyone to serve drinks The boat itself had a lack of bathrooms. The one women’s bathroom by the main dining room only had one of the toilets working and that was only for 1/2 of the cruise. Other then that, the bathrooms were not marked well and very hard to located We saw one show up in the Skylounge. It was horrible. We all were very disappointed. One in our group checked his bill the night before we disembarked. He expressed his dissatisfaction with the whole cruise and was told the employees were at the end of their contract and was just plain tired and this was why the service was poor. Seems to me that this shouldn’t be the paying customers problem and if this was the case the cruise should have been at a deeply discounted price All in all, I was 100% disappointed and as stated before will never cruise with Princess again, along with the 13 others who were with me Read Less
Sail Date July 2019
This was an adult only trip with me and my boyfriend We’ve always traveled on mega ships with kids and we wanted to try this ship out but knew that this was not something for the kids as they’re used to mega RCCL ships with lost of ... Read More
This was an adult only trip with me and my boyfriend We’ve always traveled on mega ships with kids and we wanted to try this ship out but knew that this was not something for the kids as they’re used to mega RCCL ships with lost of entertainment. The embarkation was super fast and smooth, our room was even ready when coming onboard! (That’s a nice surprise becaus RCCL makes you wait for the room for hours!) The ship has been refurbished and it’s shows in several places, but a lot of the lounges and walkways were dated. We had a balcony room. The rooms are nice but also a little dated. Mattresses/ pillows/comforters are super comfy, we slept like babies all week! The medallion makes it easy to enter rooms and worked great for us using it at bars where their tablets sensed us approaching and our names and pictures would pop up in their screen without us even having to scan the medallion for payment. Buffet was a disappointment. It looked like a good size buffet but there were not many choices, mostly side dishes and items for salads. Desserts were also disappointing. I have to say that RCCL truly our does it self in this department comparing to other cruise lines. I was hoping for some different, ethnic foods to try at the buffet but there was nothing. One night Indian style okra was served with rice, it’s was ok. The next day the left overs were served again. There was just nothing good at any day that we went. The good part is the way they run the buffet, there’s always one side open and you can walk in for water, tea and food if you’re hungry. There’s never a down time when the buffet is closed due to turnover from i.e. lunch to dinner, as we’ve experienced on other cruises. There are also many different options, Steamers had free lunch which alternates Raman noodle bar and Mongolian buffet (stir fry). There also a pizza place on deck 15 and Salty Dog where they serve burgers and hot dogs. The traditional dining was just OK. The wait staff is friendly and nice, but again, nothing as professional and efficient as other cruise lines. Waiters were not very personable and we never even knew their names. Entertainment on the ship was ok. I wish that there were more adult comedy shows as the cruise caters more to adults. We stopped at Grand Cayman where we did a stingray excursion that we booked with a third party because the cruise excursion was sold out and we were put on a wait list. I actually liked the third party one better because it was early in the morning before all the crowds arrive at the stingray spot and we also only made one more stop to snorkel, so we were done early. We ate at a local restaurant and went Bach to the ship. Next was Roatan where we rented a car and drove to west bay beach. Well, what a horrible experience that was. The beach was overfilled with tourist from ships and those staying at the resorts. People were literally rubbing shoulders in the water and the ocean was all murky from the sunscreen. Vendors harassing everywhere, if not to buy something then for a massage. We paid $20/pp to get into Paradise Beach resort and we’re told the price included a beach chair and umbrella. When we walked out on the beach, there were no chair or umbrellas available. The attendant offered to bring out two chairs and squeeze them in between the already packed tiny square of beach that belonged to the resort but said that they didn’t have the “free” umbrellas and we’d have to pay for one. So we already had spent $40 and now they wanted more. After saying there for 20 minutes, looking for a spot and arguing about the umbrella, we decided to just leave. We went back to the gate where we were charged the entrance fee and asked if they’d give us our money back since they didn’t have beach chairs or umbrellas. Nope. They refused. Didn’t even want to look at us. We got in our rental and drive off to find a free, remote beach where there aren’t 1000’s of people and we found just that! The locals weren’t cooperating in giving us directions to a less busy beach, they all get a kick back for the people they bring to the busy resorts, so we looked it up on the map and drive off and buy was it worth it. The west bay beach was truly horrific. Beautiful place but so over crowded. Next port was Belize, we didn’t do any excursions but wanted to walk around and take a picture at the Belize sign. Well, we could barely make it out of the port. The vendors formed a wall that we had to walk through, asking us to buy, take an excursion, braid our hair etc. small kids were also asking for $5. It was horrible. We ran over to the sign where we were asked for money and then ran right back to the port where they could get in. Next was Cozumel. We had planned on renting a car like we always do when we’re there but after getting really sick from the Mongolian buffet at the ship, we had no energy so we walked around the port, stopped at Fat Tuesday and went back to ship. Back to Fort Lauderdale next morning with a easy stress free disembarkation unlike other ships. Those are the worst days because I always feel like everyone’s rushing, they want you out of the room etc. We didn’t feel like that at all - and somehow they still manage to have rooms ready for people embarking way before other cruise lines do. Rooms have to be vacated by 8.30. Other things; the ship shakes and vibrates a lot! When sitting at the buffet, our glasses litter lot were sliding on the table from the vibration and it was maki g me sick to my stomach and hard to eat. The waitress told us that it’s something on that particular side of the boat, that it shakes so much. This ship is comparable with RCCL Enchantment of the Seas; it’s not that big, doesn’t have that many shops and the “happening place” is the piazza. Coffee on the ship is undrinkable. I don’t have coffee for almost a week. We bought coffee by the ice cream bar and it was a little better than the buffet. They do have good movies On Demand that you can watch in your cabin for free. Would I bring my kids on this ship? No. There’s not much to do, no zip lines, no flo riders, they wouldn’t like the buffet, not many pools like they’re used to, movie theater or ice skating, but that’s only because they’ve seen the best and we’ve been on more family friendly cruises. This definitely caters to an older clientele. The ship has lots of lounges and bars, I think 11 of them! People sit and play cards, games etc. Would I go again? Maybe another adult cruise. Read Less
Sail Date July 2019
Caribbean Princess is a lovely and clean ship. Embarkation went quickly and smoothly with the new medallions. We enjoyed the shore excursions, a private beach in Roatan and Mayan Ruins in Belize City. The staff was pleasant. Our room ... Read More
Caribbean Princess is a lovely and clean ship. Embarkation went quickly and smoothly with the new medallions. We enjoyed the shore excursions, a private beach in Roatan and Mayan Ruins in Belize City. The staff was pleasant. Our room steward and waiters in the dining room were very friendly and did a nice job. Our 2 children loved the kids club and the nightly shows in the princess theatre. However they were disappointed they could not swim because the pools were overrun with people, mostly adults drinking (even in the "family" pool). People would "claim" all the pool lounge chairs by 9:00AM by putting towels on them leaving them for hours at a time preventing others from using them. I never once saw staff removing towels from these chairs even though the policy said they would after 20 minutes of non-use. Our biggest problem was the noise in our cabin at night. Our cabin was located directly above a night club where a band played until midnight. It was so loud, we could have been inside the club! I take responsibility for not studying the ship plans better before selecting this cabin. However choices are limited for a cabin that sleeps 4. So if you are booking and have children that need sleep use caution! The biggest problem was the people in the cabin next to us. Every night they had parties n their room until 3:00AM. I have cruised before and never heard neighbors so I know rooms are sound proofed. These people were so loud, screaming, slamming doors, blasting music and even trying to open the locked adjoining door into our room. We complained to guest services on the second night when we realized it wasn't a one time thing. Their response was an apology and a security guard that came by 30 minutes later (of course, after the party had ended so they didn't believe us), and a bouquet of flowers that aggravated my allergies for the rest of the week! Read Less
Sail Date July 2019
Medallion embarkation started the cruise off strong. But Medallions didn't exactly work as advertised. Had to download 4 apps to get full use and some in our party couldn't download and/or us all of them so we were limited in ... Read More
Medallion embarkation started the cruise off strong. But Medallions didn't exactly work as advertised. Had to download 4 apps to get full use and some in our party couldn't download and/or us all of them so we were limited in functionality. Can't add shipmates to your medallion if they are minors not in your cabin (privacy issues) yet all the cabins list every occupant even if they are underage...seems like a privacy issue. Desserts in the Main Dining Room were disappointing every single night so we usually went to the buffet upstairs for dessert. Not sure why this cruise was so bad for desserts...for example, on Italian night there was no tiramisu in the Dining Room. But the buffet had tons of it. Probably a blessing in disguise from a weight perspective. The entrees started off strong but got progressively weaker throughout the week. Missing flavor and consistency. Not sure I would go again unless we got a really good deal and the itinerary was fantastic. Regal or Royal are hands-down superior. Read Less
Sail Date July 2019
Good, but not stellar for our first large ship cruise. While we were impressed with friendliness of the staff, general professionalism it had shortcomings in terms of a party boat and lacking the expected amenities and relaxing ambience ... Read More
Good, but not stellar for our first large ship cruise. While we were impressed with friendliness of the staff, general professionalism it had shortcomings in terms of a party boat and lacking the expected amenities and relaxing ambience for adults. Also a number of experienced cruisers commented that this did not rank highly in the Princess ship lineup or comparing to some of the other lines. But we now have a baseline for future comparison. The pool seen was generally way too crowded that generated into a party atmosphere some evenings. Lounge chairs were occasionally hard to find especially in a shady area as baking in the sun was not possible. Food service and quality was sometimes inconsistent in quality, although the presentations were very nice and attractive. The ships organization of activities overlapped not giving the opportunity to attend more than one. The desk services was sometime undermanned causing queues where we did not want to wait. Read Less
Sail Date July 2019
I enjoy the Club Class amenities. The Mini-Suites are centrally located on the ship. The Club Class Dining is exceptional. Quieter area. Nice linens. Excellent attention from wait staff. Extra menu items are always a nice added choice. ... Read More
I enjoy the Club Class amenities. The Mini-Suites are centrally located on the ship. The Club Class Dining is exceptional. Quieter area. Nice linens. Excellent attention from wait staff. Extra menu items are always a nice added choice. The Caribbean Princess is a lovely ship, but once you sail on the newer class; Royal, Regal, and soon the Sky, the older ships aren't quite a elegant. However, the ship is well kept and laid out nicely for getting to/from activities. Never a crowded pathway when the Theater is letting out, or too many people crowding the buffet line. Princess does the Game Show activities for adults, but also kid appropriate. It offers a little something different if you don't want to watch the Theater shows. This itinerary going to Belize and Roatan was nice, as we had not been there. A repeat stop to the Grand Caymen is always pleasant with plenty of choices every time. The extended port time in Cozumel was perfect, gave us an opportunity to go to Cancun/Tulum on an extended shore excursion. Otherwise - Cozumel gets boring. I find the wait staff/service providers on Princess to be top notch. Pleasant, not rushed, informative. This was a full Medallion Class sailing. The Medallion itself is terrific. Small, easy to carry with a variety of options you can either pre-purchase or purchase on ship. The staff only asked your cabin number when ordering drinks, then they always acknowledged you by name when they brought your drink. This was because they confirmed your photo to make sure no one else was using your account. There were times when they had to read your name/cabin number on the medallion when they did not have a handheld tablet device. The 'Apps' did not work all the time. We had to log in frequently as for some unknown reason. The Ocean Now to order drinks/food didn't apply in the Theater, otherwise there was always sufficient wait staff to take orders. I didn't find a need to order anything to my room using the app. I would have used the Ocean Compass to locate Shipmates, and chat with them, but the app took too long and then if they weren't logged in, it obviously didn't work, but you wouldn't know why. The Medallion Internet was slow if you didn't purchase the unlimited - different band widths? The original Ocean Concierge app worked better in my opinion than the Ocean Compass for itinerary information, daily Princess Patter activities, Folio information and breakfast ordering. Doing the Ocean Ready app to pre-load your guest information did speed up the check in process at the port. There was no waiting. Overall - I really enjoyed this itinerary, ship and Princess. Read Less
Sail Date July 2019
I've been to 7 cruises and this was my first with Princess. This was by far the best. Service was impeccable. Fast service in the main dining room unlike other cruises I've been too. The cabin steward was always there with a ... Read More
I've been to 7 cruises and this was my first with Princess. This was by far the best. Service was impeccable. Fast service in the main dining room unlike other cruises I've been too. The cabin steward was always there with a smile making sure that all was perfect. The entertainment was top notch. The show Bravo was excellent, real Broadway quality. That was the only cruise in the world that had a drag show. Very entertaining. The food was very good. The buffet had the largest item selection I've ever seen. The 4 deck area in the back of the ship was the best place to lay down and relax and just see the ocean go by behind us. The bar/nightclub Skywalker was awesome with a 360 degree view. It was an awesome vacation. Without a doubt, I am sold on Princess and will be looking forward to my cruise with them. Thanks Princess! Read Less
Sail Date July 2019
I choose Princess Cruise line to try a different cruise line. The food was great. The crew members were great. Just make sure you lock your stuff up. My husband had his sun glasses stolen from the room. The maid re-hung ... Read More
I choose Princess Cruise line to try a different cruise line. The food was great. The crew members were great. Just make sure you lock your stuff up. My husband had his sun glasses stolen from the room. The maid re-hung the dirty towels. I was promised an upgrade and it was not honored. I coordinated and planned for over twenty people and didn’t even received a discount. All the band and music was great. The shows were great also. I enjoyed the excursions in Honduras and Belize. Lots to do in Mexico too. I wasn’t overall impressed . There was a black boy with our group that was profiled. The covers in the cabin were a little yuck We requested vegan and there were no vegan food other than salads and nuts. Lots of good value things to get while shopping. The bathrooms in public areas were clean . Read Less
Sail Date July 2019
Really 3.5 Stars but 4 is good.This was our first cruise and we always wanted to go to the West Caribbean and it was good. The biggest problem that we saw, was the lack of communication between the crew and the patrons. One crew member ... Read More
Really 3.5 Stars but 4 is good.This was our first cruise and we always wanted to go to the West Caribbean and it was good. The biggest problem that we saw, was the lack of communication between the crew and the patrons. One crew member would tell you to go one place then you find out you are supposed to be somewhere else. The food was just average, even the Upper Restaurants food was so so. Movie under stars was really nice and entertainment was pretty good. The biggest complaint is the ports and the way the embarkation is handled. Talking with other people that have taken other cruises agreed with us, that they have never seen this handled this way before. All and all the cruise was pretty good, but prepare yourself before you go. Also, don't forget to take binoculars cause the stars are fantastic. The sky is so clear you won't believe what you can see at night. Read Less
Sail Date June 2019
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