Princess Western Caribbean Cruise Reviews

Overall the cruise and destinations were lovely but the onboard billing and support after the fact were so bad that I will no longer cruise with them. Just took my last cruise with Princess - they charged me for a bottle of wine we never got, made FIVE attempts to get it taken off the bill while onboard and have emailed and called. It has been 6 weeks since I filed complaint with them with no ...

We did the Western Caribbean out of Galveston on December 18 on the Ruby Princess, and after something in excess of two-and-one-half decades cruising, mostly on Princess but other lines as well, this was, by far, the least inspiring and most disappointing cruise we have ever done. As always on a Princess cruise, the front-line folks - our Cabin Steward, Waiters and Assistant Waiters, the ...

We took this cruise because we wanted to see the Panama Canal. Which by the way was fantastic! BUT...... on the second day of our cruise we picked up 13 migrants off the coast of Cuba - which took approximately 3 hours. Our next stop was supposed to be Jamacia - well we had to pass on that because of the delay in picking up the migrants. THEN - no one told us you have to book an excursion to get ...

Reviews The Bad We booked a 10-day Princess Caribbean cruise from Fort Lauderdale last December 18th to the 28th, 2022. I hate to say that this was the most disappointing cruise experience that we had compared to the other cruise lines. Out of the ten days, we were on the ship for 7 days and just docked at the 3 ports (Colombia, Panama, Costa Rica) of our itineraries. The 2 most ...

Being a long time Princess Cruise customer I was astonished by the relaxed attitude aboard the Island Princess. Rating it against other Princess cruises I have been on I would think each to be of the same energy. However, it soon became clear that the energy level of Island Princess was a bit below the other vessels I've been on. First to notice was the lack of presence of the cruise director. ...

I'll preface this review by saying that since 2003 my husband and I have taken most of our cruises on Princess and we have been at the Platinum level for awhile. This was my 19th cruise on 6 different lines and my husband's 14th on 4 lines. Since the end of the pandemic, we have wanted to resume cruising and selected the Sky Princess to try out one of the newer, larger ships. Never ...

This is our 10th cruise with Princess and for sure is the last one! The food quality and the variety is very very poor. The service also very poor. Much of the entertainment was like a High School talent show. Getting into the port, embarkation was excellent! Once on the ship everything was smooth. at dinner, it took 1 hour to get the dinner we ordered in the Palm Dining Room. ...

Awful experience with MedallionClass App. Ruined the whole trip for me. Spent hours trying to upload information needed prior to cruise. App did not work and found out later that most others had the same experience. Also had problems with App while on board. Many times it would not work at all. Line at Guest Services and Excursions desk was outrageous throughout cruise due mostly ...

Caribbean Princess Cruise, June 11-18, 2022 My wife and I have been on a total of 15 cruises and just completed our 10th Princess cruise. When we selected Princess as our primary cruise line we were always satisfied and always recommended Princess to family and friends, until this cruise. It has been three years since our last cruise due to family illness/deaths and the Pandemic. We were ...

So this was our second voyage on Caribbean Princess. The first was right before it was refurbished (2017 or 2018, can't recall exactly). That experience was ok, but disappointing only in it was an unexpected step down from the Regal and Royal Princess ships that we had previously loved. Now, we are Platinum with Princess Captains Circle, and we had a free week coming in June. So we decided ...