Princess Western Caribbean Cruise Reviews

I have been a long time loyal Princess cruiser, but sadly no more. There are so many things I used to like. It really breaks my heart to write a bad review. Previously, I have always been impressed with their customer service, doing things for me that they did not need to do, in an effort to make a bad situation somewhat better, like not getting my luggage on Enchanted Princess (Not cruise ...

My first thoughts were: 'Hey, maybe they're having an off week? Then I grudgingly and reluctantly agreed that it was more than just one or two or three things that were off. That being said, boarding in Galveston got started off late, with standing in line for 48 minutes outside before making into the building. This was accompanied by hollering porters, rental security agents, and third party ...

We enjoyed the itinerary or ports of call visited. Cartagena and going through the Panama Canal were the highlights. I would suggest that the descriptions of the excursions include how long the bus rides are. We spent 3 hours in a bus going to the Rain forest in Costa Rica and saw only birds and lizards/frogs at the destination. We did see monkeys and a sloth during the ride there. The ...

It's not like we had a bad time, in fact, we had a great time, but compared to other cruise lines, this experience on Princess (our first), was kind of underwhelming. The ports were great, except the one we missed due to a medical emergency on board (Grand Cayman), our main disappointment was with the ship, or more accurately, with aspects of the on-board life. First off, it felt like the ship ...

I choose this cruise for the intinerary. I desired to see Belize and Roatan. Both were really nice I wish there was more time too be Belize. I would have liked to be on the beach. I didn’t like the ships interior. The elevators were to small. Not enough air conditioning in some areas of the ship. The staircases were so narrow for a ship of great size The buffet area also too small for the ...

We decided to try Princess Cruises for our first post-COVID cruise. We have been on 26 other cruises, all but one on Royal Caribbean or Celebrity. We purchased as a two week Caribbean cruise but it was also sold as 2 one week cruises. We chose a mini suite with the Princess Plus package. Here are a few of the issues we had: - Notified two days before cruise that boarding times were changing due ...

Overall summary of the cruise: great weather, hard working staff, we made the best of the app, however, the food was mediocre at best unless you paid extra and a few surprises really got to us. The other reviews that we read tempered our expectations and this ship had a serious norovirus outbreak a few weeks before we sailed. We arrived in good spirits on a soggy afternoon in Galveston. ...

The embarkation process was fast, but then we had to wait because the ship was being sanitized due to a norovirus outbreak on the previous cruise. (We did not have an outbreak on our cruise.) Our room (B3** balcony room) was comfortable. The bathroom was small, but the shower was tiny. I don't know how a large person could take a shower comfortably. My 6'2" husband had difficulties. The ...

I'm an Elite passenger with Princess and have been a strong supporter of the line for many years. I chose the cruise mainly due to the dates as it was one of only a few offerings in March for 10+ days. Though the staff couldn't have been nicer, nor more professional, the ship itself suffers from some areas of neglect and Princess would be wise to make the needed upgrades. Just to name a few, ...

We just returned from a wk long eastern Caribbean on Sky Feb 10th sailing. This ship was a full ship and from what we heard was over sold. We sailed on the Ruby Princess last year and loved our holiday so much that we convinced our family to sail with Princess vs Celebrity to celebrate my dads big birthday. One couple has sailed with Celebrity. One couple were new to cruising and we have only ...