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186 Princess Repositioning Cruise Reviews

This was a repositioning cruise ending the Alaska route. We went from Vancouver BC to LA. So the value was very good, we paid for an obstructed window but there were no obstructions had great view. I really liked our cabin, princess cabin ... Read More
This was a repositioning cruise ending the Alaska route. We went from Vancouver BC to LA. So the value was very good, we paid for an obstructed window but there were no obstructions had great view. I really liked our cabin, princess cabin layout is awesome. We took the "Bolt" bus from our home in Portland to Vancouver great ride with wifi onboard on was about 35$ a head. We took a taxi to our hotel "Moda" was only about 11$us . The Moda had an excellent location right in the heart of downtown Vancouver and since AC was broke they included a good breakfast at the in house restaurant. Took a cab to the port was only 10 ca$ There were 3 ships in port so things were crowded but the Vancouver port staff were excellent they had it down. Yes we cued for about an hour to get onboard but it moved nicely. Getting off the ship in LA was the smoothest yet! Since we had all american ports it was a straight walk off. Food was overall good but not as good as past cruises. I think Princess is trying to push the up charge restaurants. We had anytime which is not run very well because you can only be seated the first 1/2 hour then you have to wait till 7:30. The food was a good value still but I think it was better on some other lines we have sailed with. Entertainment..... Cruise director Cory was great, honestly one of the best out of the 13 cruises we have taken. The star wave band from England, and Ric Steel were great. Otherwise the entertainment sucked. They had a Magician that was better than most that I have encountered at sea but the comedian was the same guy they have had on 3 past cruises, yeah he is good but come on. Production show people showed some glimmers of talent but whoever put it together was out of sorts, there were sharp notes, missteps, costumes were not impressive, song choices meh. Service crew was very friendly and they really earned their tips. Fellow passengers were mostly asians and canadians or old people. Was not a party ship! Itinerary was great: Astoria Oregon we took an old fashion trolley ride to the Maritime museum it was a good tour very interesting. Went to Fort George Brewery after. There was plenty to do there but we live in Oregon. SanFrancisco Awesome view of the City and the bay from ship!!!! Docks you right by public trans and walking distance to fishermans wharf. Santa Barbara took a trolley bus tour. I was dreading it when we docked but i wound up elated that my wife booked it. Awesome value booked through Princess and very informative. LA we docked and walked right off no customs !!!!! Took a Lyft to LB airport flew home . I might do it again it was cheap, and easy, and fun. But it did not rate against past cruises very well. Read Less
Sail Date September 2017
We chose this cruise because we were on the West Coast and preferred to book a transit of the Panama Canal versus flying. We were just on the reverse itinerary on the Island Princess in May 2017 and expected a similarly pleasant ... Read More
We chose this cruise because we were on the West Coast and preferred to book a transit of the Panama Canal versus flying. We were just on the reverse itinerary on the Island Princess in May 2017 and expected a similarly pleasant experience. It didn't happen! The embarkation was terrible. It was one long series of lines. There was no accommodation for our cabin level (Premium Suite) or our Captain's Circle status (Elite). It took two hours to process and we got onboard too late to enjoy Club Class lunch in the MDR. Our cabin steward service started out well but went downhill after we questioned why the cabin amenities were not replaced at the start of the second cruise (LA to Florida). We also figured out late that we didn't receive all of the normal amenities on either or both segments of the cruise. The cabin steward's attitude could be called "silent insolence". He cleaned but not well and twice left cleaning equipment in our cabin. Definitely not "Premium" service. We discussed the amenity issue with the Captain Circle rep and the attitude started and service went down from there. There was No follow up feedback from Housekeeping, Guest Services or Captain Circle to our complaint. Service in the MDR was superb. The food was not special though. Likely we got tired of the menu but it didn't seem to be to the Island Princess standard. Suite breakfast in Sabittini's was the highlight of our mornings. Edmundo, Anastasia and Carlos treated as as welcomed guests and spoiled us at every chance. The burgers & hotdogs in the grill were exceptional and the service by the grill staff and waiters (especially Anthony) was great. The Bayou was also super. The Horizon buffet food was good but not special. A lot of the foods were highly seasoned or salted. The service there though was again superb. The itinerary was tedious. The port days were generally too short. We were stormed out of one port call and the Captain made the determination after seeing the conditions first hand. The highlight of the itinerary was Supposed to be the full transit of the Panama Canal! It was a pleasant day but there was NO narration and no explanation given for the lack thereof. Of note, the cruise DVD DID have narrative of the transit, so the information was there on board!! The early comedians were supremely funny. The production show were not very professional. Activities were disjointed and frequently had schedule conflicts between evening major events. A cocktail party in the atrium on the last formal night had cocktails, but no host, no entertainment and thus not much of a party. The Princess Pop choir performed later but the sound system was so out of balance that the singing wasn't heard over the backing soundtrack. Disembarkation was just average. The special lounge wasn't, it featured a continous loop of future cruises. Again there was no accommodation for our cabin level or our Captain's Circle status as far as lines and debarkation. And finally our luggage was not all in our assigned color group area. We had too search for two missing pieces. To add insult to injury, Princess accepted our first post-cruise survey, but after providing details of our disappointing experience and pushing "submit" for the second survey, it was rejected! All in all the value for the money was not there. Read Less
Sail Date September 2017
The itenary started out good, but due to circumstances beyond their control we were unable to complete the tours originally booked. The traditional dining food was good, the menu unexciting and the service was disappointing. Our ... Read More
The itenary started out good, but due to circumstances beyond their control we were unable to complete the tours originally booked. The traditional dining food was good, the menu unexciting and the service was disappointing. Our CABIN(E214) was situated a floor above the Princess theatre and as a result we were bombarded with continual noise from about 11 am to 11 pm. Also the cigarette smoke from the casino seemed to permeated the floor from the stairs to the forward sections. The CABIN itself needed a lot of repairs walls with gouges, toilet repairs and the thermostat could not maintain temperature. We experienced great service at Vines, International Cafe and with our room steward. The ship needs upgrades to their internet service, the in room televisions, and the delivery system. It uses an analog cable system providing noise and distortion in the video. Our room safe locked our items with a low battery display just before debarcation to a prepaid tour. Often when we called for maintenance, they sent someone illprepared to fix the problem. I had to tell their customer service people twice that they weren't providing service and needed to escalate the issue to get resolution. Read Less
Sail Date September 2017
We sailed the Caribbean Princess from Southampton 9/22/17 to Ft Lauderdale 10/7/17. It was our 45th cruise, but first transatlantic. We used Princess’ EZ Air for Virgin Atlantic BOS to LHR and enjoyed a day in London pre-cruise. ... Read More
We sailed the Caribbean Princess from Southampton 9/22/17 to Ft Lauderdale 10/7/17. It was our 45th cruise, but first transatlantic. We used Princess’ EZ Air for Virgin Atlantic BOS to LHR and enjoyed a day in London pre-cruise. Overall we had a very good, relaxing time. We love sea days; the first two were very cool, but the other eight were fantastic. We relaxed on a Lido Deck chaise alternating between napping and reading. Deck crew did an amazing job removing debris left on unoccupied chaises! We have sailed the Caribbean Princess a couple other times, so readily acclimated to the layout. Our stateroom was obstructed view E515; the location was fantastic with quick access to mid-ship elevators and a short walk to the aft elevators. We went forward only for the evening shows in the theater. Our stateroom view was only slightly obstructed nicely positioned between lifeboats. The first day’s Patter advised us that we would enjoy FOUR production shows over the course of our 15 night cruise; our cruise director “Gary” echoed that information at the Welcome Aboard Show. Unfortunately we actually got to see only three production shows: Bravo, Born to be Wild and Broadway Ballroom. My husband loved the first and actually went to two showings of it. I strongly preferred the last one, but we both enjoyed them all. We were very disappointed that, although told we’d also see “Piano Man” it was never performed and we did not receive any explanation. Fly on entertainment included vocalist Todd Adamson and violinist Chris Walker, both of whom did a great job. We also had a magician whose show consisted of only sleight of hand tricks, mostly performed and displayed by overhead projector…in a theater that seats more than a thousand guests. We also had a musician who played a couple unusual instruments for 30 minutes…on a formal night. “Voice of the Ocean” is essentially the karaoke finals presented as the evening’s entertainment. We really enjoyed about half of the shows, but were seriously unimpressed by some of the others. Many evenings the group “Nexus” performed in the Explorer’s bar and they were wonderful for listening and dancing. Passenger demographics on this sailing was predominantly retirees; we love Movies Under the Stars and expected movies would be planned accordingly. Not so. We were treated to flicks like "Lego: the Batman Movie." There were a few that we really enjoyed but our cruise had only a half dozen kids and the movies presented were absolutely not tailored to the primary demographic on board. We booked all of our shore excursions with Princess so we didn’t have to plan, think or worry. The motor coaches and narrators all did fine jobs. We enjoyed the cobblestone streets and canal of Brugges, absolutely loved Paris and our dinner cruise, Lisbon was OK. Horseshoe Bay in Bermuda was beautiful. I’m certain we didn’t lose weight on board. We had breakfast in the dining room only once; the buffet breakfast was exactly the same thing day after day. But the omelette station (far aft) was very good, bacon was crispy and Princess has the absolute best ever (raisin free) bran muffins. We bought the coffee card and enjoyed a lot of fresh brewed coffee from the International Café. We had lunch in the dining room three times, but the menu wasn’t anything special, so we grazed on the Lido Deck most of the time. This cruise is the first time (of 45 cruises) that we left feeling rather disappointed in the food. There were always some odd casserole concoctions, pre-made sandwiches, very repetitive mediocre soups and too often we ended up having pizza. I tried the burger place twice, but the “American cheese” is actually the wrapped slices of processed cheese food (51% cheese, 49% oil,) NO, thank you. The “ice cream” is actually some artificial frozen dessert mix that is neither rich nor creamy; I tried it once and hubby tried it twice – very disappointing. The MDR for dinner was much better. Service was very good and we never had to wait more than a few minutes to be seated. Although we did have to choose from the Princess favorites too many times (salmon or fettucine alfredo) the food was well prepared and well presented. I left a 15 night cruise seriously impressed by ONE meal…the chicken pot pie. Neither of us usually eat dark meat, but this was absolutely delicious. I had dessert only two times – once just ice cream, but the texture had ice crystals and the other time was supposed to be New York Cheesecake, but the texture was too soft, not firm as that item should be. My husband had and enjoyed dessert almost every night. Our biggest food-related disappointments were the quality of Lido Deck options and that the aft section is now set up as extra charge dining outlets. On prior cruises, we loved having dinner with table linens, but casual Lido atmosphere with some MDR selections on the buffet. We are booked on our next Princess cruise to Hawaii (for the third time.) But cancellation is an option due to our disappointment in the casual dining food. Read Less
Sail Date September 2017
We chose this cruise for itinerary. Unfortunately the second half ports were changed before final payment. We thought long and hard about canceling. Sorry now we didn’t. We flew to Heathrow on Princess EZ air. Flights went well. ... Read More
We chose this cruise for itinerary. Unfortunately the second half ports were changed before final payment. We thought long and hard about canceling. Sorry now we didn’t. We flew to Heathrow on Princess EZ air. Flights went well. We landed at 6:15 am and it took almost two hours to get off the plane and through passport control. A nightmare. We found our princess transfer easily and were on our way to South Hampton by 8:45. We arrived at the ship about 10:15, had to wait to get our cruise cards, then had to wait to board the ship. I think we were on by noon. For the first time ever we had booked a mini suite. I wasn’t impressed with the cabin. The carpet was very worn. The bathroom floor had chipped tiles. The grouting was dirty. The balcony was very rusty and appeared to have paint stains on the floor. On the plus side, there was plenty of room and storage. The bed was very comfortable. And thanks, Princess, for allowing a catholic priest to say Mass on Sunday. It was much appreciated. We had traditional dining, in the Palm, early seating. We had a terrific waiter for the first 12days. She was very friendly, outgoing, enthusiastic. Unfortunately someone decided to move her for the second leg and we got an older guy just back from vacation. He obviously had a difficult time getting into the routine again, as he forgot several second courses, never made any recommendations, didn’t serve ladies first.. just a bad experience. The menus were ho hum, and the same choices were offered several times. I had spaghetti and meatballs one night and the meatballs were undercooked. The waiter tried to tell me they looked red because they had catsup in them. I know when meat isn’t thoroughly cooked. We found the buffet choices very repetitive, especially at breakfast. Lunch always had lots of choices. Dinner wasn’t so great. We had burgers at the grill. They were good. Pizza from Slice was cold. We enjoyed the pub lunches. There was a pizza lunch in Sabatini’s one day. We each got a small pizza which was freshly made, so service was slow. I suggest having slices to choose from. Loved the ice cream. The entertainment was hit or miss. Some was okay, some was awful. We had seen many of the production shows on other cruises, and they were repeated from one leg to the next. Other activities were always the same. Too many sales, raffles, art shows, photo ops. Didn’t particularly like the cruise director. He spent most of his time dancing. A big plus was the staff. Most were very friendly, helpful and seemed happy with their job. Right out of the gate we missed our first port. Then a strike at LaHavre prevented our stopping there. I was very disappointed because we missed our tour to Normandy and the American cemetery, one of the reasons we chose this itinerary. The tender experience left a lot to be desired. Disembarking at ports was slow and confusing. Getting back on the ship was also slow, because they had only one security station open most of the time...poorly handled. The weather for the most part was chilly, windy and rainy. The seas were also rough a couple of days and nights. We would not travel on this ship again. After several cruises on Princess, we are thinking of canceling the one we have booked for next summer and trying another line. Read Less
Sail Date September 2017
Pricing: Princess originally offered this 5-port transatlantic voyage at $2k each for midship balcony cabins. Upon eliminating 2 ports and substituting 1 port, the balcony price reduced to $1,500. We were told the skipped ports were ... Read More
Pricing: Princess originally offered this 5-port transatlantic voyage at $2k each for midship balcony cabins. Upon eliminating 2 ports and substituting 1 port, the balcony price reduced to $1,500. We were told the skipped ports were because the ship was operating on only one engine instead of two, and could achieve only 18 knots instead of the normal 20-something.Onboard we learned that some people received phone calls offering $399 for balcony cabins. I telephoned Princess weekly, asking for the lowest price, but my $1,500 was never reduced. Princess engages in oddly discriminatory and capricious pricing. Onboard: Onboard activities are thin: same old trivia; "the wake show" up-selling liquor & up-selling costly onboard restaurants; bad movies suitable for teenage boys, Princess Players trying to update their offerings but failing; huge casino and bingo push, art auctions and sales, fakey raffles for overpriced jewelry, hard sell for onboard "boutique" and jewelry stores; "specials" for overpriced liquor drinks; constant daily "blowout sales" of crappy t-shirts and poor quality clothing and junk jewelry; just awful offerings. No port history/culture lectures at all, few documentary in-person presentations, with gawdawful screen projector slides, no innovative activities at all. Every square inch of the Caribbean Princess is a profit center, to be exploited in addition to the fare for the voyage. Renovated Caribbean Princess: Princess touts a multi-million-dollar so-called renovation of the Caribbean Princess. Reality: the Horizon cafeteria on Deck 15 was renamed Marketplace Fresh with no menu changes; the cafeteria seating area has new window coverings and white walls, and the floor covering was changed. Hand washing stations were added to each end at the cafeteria entrances, but the soap dispensers did not work. If any cabins were renovated, it's a well-kept secret. My midship Aloha Deck cabin had the same old carpet, furniture, and accessories as my previous three Caribbean voyages, other than the new mattress which was quite a good improvement. Paint throughout the ship has breakthrough rust, varnished railings on my balcony were peeled and worn down to bare wood, the blue plastic balcony floor pad was splattered with white paint and indistinguishable stains, the tiny shower shelf was missing the bar that keeps things from falling, the shampoo/conditioner on-wall shower dispenser plungers did not work well and the products were positively abysmal. Bar soap is now a wafer thin round which came packaged in paper, much smaller than is easily handled. Planned maintenance was ongoing. Hot tubs were shut down one by one for installation of new parts, service people were repairing various components on outside decks, and it was clear that Princess was undergoing maintenance at sea that appropriately should be undertaken between voyages, all at inconvenience to customers. Cabin: The cabin felt like an inexpensive hotel; not luxurious, not furnished with upscale thoughtfulness; it was just plain old and tired and depressing. The television had a screen too small to be viewed nicely from the only place to watch, the bed. And it didn't work well; much of the time the audio worked but not the video, and the remote worked with difficulty even after two attempts by maintenance to fix it. No replacement was offered. Excursions: Bruges, Belgium canal cruise excursion was wonderful. Lisbon's trip to Sintra and Cascais produced a 4 hour bus ride with 35 minutes in Sintra and 1 hour in Cascais. Clearly not worth the pain. LeHavre's trip to Honfleur, France was unremarkable, as the small town is primarily dozens and dozens of restaurants at the river, with a semi-interesting old wooden church and a couple blocks of "old town" viewed by walking down the street but not actually going into or experiencing anything along the way. Worth skipping. We entertained ourselves in Bermuda. Overall, excursions were a huge disapppointment, as it seems Princess is offering reduced experiences for greater cost. The bottom line is worshipped by Princess. Employees: They are uniformly well trained, unctuous, and courteous. It is, however, interesting to note that employees in the public areas of the ship are expressionless, unengaged, and trained to be unflappable in the face of unhappy passengers. I found that stultifying. Room stewards were more happy with their jobs, perhaps because they have much less face time with customers, and because they can nearly always accommodate requests by customers. The front desk employees have but a thin veneer of knowledge, being wholly unable to appropriately respond to a gigantic flap that ensued when "transfers" to the airport and hotels in Ft Lauderdale at the end of the cruise proved to be a significant ordeal. I paid Princess in advance for a transfer from the ship to the Ft. Lauderdale airport to make my Princess E-ZAir flight. The front desk invalidated my transfer, telling me they could not get me to my flight on time. They told me to arrive at the onboard transfer location at the appointed time, even without a transfer ticket, to be led off the ship with the group, and to get a taxi on my own and hope for the best. The front desk woman advised me Princess of course would not try to change my flight, as this would be "very expensive". Wow. The transatlantic crossing was uneventful during October, no storms. I'd like to see Princess return to its old upscale status, but it appears they are headed to the basement. I am wholly disappointed. Read Less
Sail Date September 2017
We got an unbelievable offer to take this cruise, and truly could not pass it up! This was my 15th cruise with Princess and my husband's 13th. I have to say, Princess' EZAir is amazing! We got a phenominal price for the ... Read More
We got an unbelievable offer to take this cruise, and truly could not pass it up! This was my 15th cruise with Princess and my husband's 13th. I have to say, Princess' EZAir is amazing! We got a phenominal price for the airfare and had a good flight over to England. We opted to take Princess' transfer from Heathrow to Southampton and was very pleased with it as well. We boarded the ship and were happy campers! The first production show, Bravo, was amazing!!!!! I met, by accident, the lead singer in the production the night before, and she was truly wonderful!!!! The swells were pretty bad but neither my husband or myself ever got sick. They did put out the barf bags but fortunately, we didn't need them. I have 2 main concerns about this cruise. First, I felt that the food was NOT good, whether it be the MDR or the Buffet. Everything seemed to taste and smell the same day in and day out! I ate a lot of fruit and even lost 5 pounds on this cruise!!!! The best food and the hottest food was the hamburger place...and that is pathetic! Our waiters in the MDR were fabulous! They couldn't do enough for us despite problems. I preordered and prepaid for 3 bottles of White Zinfandel a month in advance to the cruise, to enjoy on the cruise. When I called down to the Room Service....I was informed that they had not gotten any White Zinfandel on the ship in Southampton, and I would have to take something else. Needless to say....I was NOT a happy camper!!!!!!! I ended up drinking 3 bottles of Chablis but wasn't happy about it. I have to say the cabin was very comfortable. The new beds were truly heavenly! We both slept very good!!!! Lots of storage! Love the International Cafe(especially the Cashew Chicken) and always buy the Coffee Card! We took one shore excursion in Lisbon, Portugal, and was a little disappointed in it. Mostly on the bus riding but did stop for an hour to shop! I would have loved to stop at other areas rather than the beach for an hour to shop. All in all, it was a good cruise, but the food was not what we would expect from Princess. Read Less
Sail Date September 2017
The cruise must have been sold out. Hard to find any area for 'down time' except in our cabin. The buffet (Horizon Court) was always busy and it was sometimes difficult to find a comfortable seat to enjoy your meal. Speaking of ... Read More
The cruise must have been sold out. Hard to find any area for 'down time' except in our cabin. The buffet (Horizon Court) was always busy and it was sometimes difficult to find a comfortable seat to enjoy your meal. Speaking of which - we found the food very tasteless and unappetizing. Tried the dining room and ordered prime rib - I literally needed to saw through it, it was so grizzly. Definitely not 'prime'. Our last night onboard I ordered the steak in the dining room - same thing - a piece of steak which I had to saw through...such a disappointment. Plus the menu was very limited - not a lot of options. So the food/dining experience was a 1 out of 5. Loved our cabin - great view, nice sized balcony, really nice in late afternoon. Regarding 'service' - it was slow in the lounges/bars - at times; I often got up and went to the bar to order a beverage as wait staff were either not around or busy talking to each other. Was not terribly impressed with dining/bar staff ... they were always polite but did not really seem to 'see' me; hard to explain. We went several time to the Library - never any available tables/lounge chairs...always occupied. We sat on the sofa at the 'librarian's desk' and watched several (30+ people) come in one side and walk out the other side of the Library doors - no seats, some even came back after 30 minutes or so and found nothing had changed. Many (all?) tables seat four but most of the tables had two people at them -- perhaps put more tables for two? - also it would be wonderful if the Library was enlarged -- there is definitely a demand. We sat on the sofa and played Scrabble on our iPad. There was no signage to inform people where the games/cards were stored ... many people at the 'desk' waiting for the librarian to ask...Entertainment was very good - Teacake and AJ Jamal were great - but again there was standing room only - just packed - and not good air quality (Princess Theater). Disembarkation was excellent (LA). Regarding if we would travel on this particular ship again - if the price was right - yes. Many years ago we did a Princess cruise and it was spectacular - the food was excellent and the ship had many places for us to enjoy down time - that's about all I can remember - except it was an 'inside' cabin and now after having just enjoyed a cabin with a balcony - we will always go with a balcony cabin in future cruises (if the opportunity arises). Read Less
Sail Date September 2017
We enjoyed the ports of call except for missing Le Havre on the 12 day British Isles portion of the cruise. But the ship needs some serious work done on it. The air conditioning didn't seem to work all through the night --we would ... Read More
We enjoyed the ports of call except for missing Le Havre on the 12 day British Isles portion of the cruise. But the ship needs some serious work done on it. The air conditioning didn't seem to work all through the night --we would wake up sweating. The shower water temperature was never regulated. It would go from Hot to cold & back again after just a couple days into the cruise. I reported numerous times but it still was not resolved by the time we got off the ship & no one ever got back to us. the drawers would open of their own accord when the seas were rougher & that never got resolved either. Our cabin steward tried to tell me they were designed that way. Steamers was a total disappointment--miss the Crab shack. The food was not very good in Steamers---I will never try it again it was so bad. 4 of us went & all of us agreed not worth the extra $$ charged for it. The food was pretty good in the regular dining room. The fish was nicely cooked but the duck was so overcooked. The shows were enjoyable for the most part--some great entertainment. We love Bravo --saw both shows --Love the Sopranos. Read Less
Sail Date September 2017
We chose this cruise because we have a 15 year history with Princess, along with an itinerary we found interesting This ship is very nice and is the sister ship of the Royal, launched 2 years prior. Well appointed with a layout that ... Read More
We chose this cruise because we have a 15 year history with Princess, along with an itinerary we found interesting This ship is very nice and is the sister ship of the Royal, launched 2 years prior. Well appointed with a layout that still needs tweaking but nice. The cabin was nice, but as with the Royal, the balcony was very narrow. Our cabin service was excellent. Our steward even exchanged the horrible "Motel 6' bath towels for better ones when we complained. Entertainment was spotty. A few guest entertainers were good, but the overall impression was we will not remember much of it 6 months from now We found the service in the MDR to be, almost universally, excellent. We were concerned at the start that there would be staff reductions as with the Royal but this was not the case. The food quality was a disappointment, as it has been the last 2 or 3 cruises with Princess. All cruise lines seem to review their costs every year and cut where they can but we feel the Princess CFO has decided to cut food quality, and it shows. On one evening one selection got so many complaints that they actually "pulled" it from the menu and would not serve it. Sadly, this is now true in the Crown Grill, where heretofore dining there was a memorable experience. With run of the mill hurried service and a Filet that actually shredded when sliced, we no longer find the Crown Grill much different than the local Outback. We really enjoyed our stops in Scotland and the 2 Ireland's. We had reserved 2 shore excursions prior to sailing with private firms and enjoyed two full day tours at less than 1/2 the price as the Ships tours. Our Belfast visit to the Titanic museum was very informative and interesting. A great place to see ! All in all this cruise merits an 'average' rating as we just find the Princes just does not invest in their passengers as they did only a few years ago. The on board intense marketing ( especially in the first two day) was a reflection of a company that wants the customer to spend more, while the service provider spends less. Read Less
Sail Date September 2017
Good Value at price for relocation cruise. However, service average and inconsistent. Certainly a physically nice ship. Food can be called average at best. Very seldom above warm!! Disappointing. Princess used to have best trained ... Read More
Good Value at price for relocation cruise. However, service average and inconsistent. Certainly a physically nice ship. Food can be called average at best. Very seldom above warm!! Disappointing. Princess used to have best trained staff, but last 2 years has gone down by at least half. Change in management?? I know service can vary depending on ship, but seems to be the norm at this point. Better training certainly needed, and maybe management needs th show they care more about their employees..then profits will also improve. Cruise Director Martyn is consummate professional, and entertainment quality much improved. We had to miss ports at Rhode Island and Boston due to hurricane Jose, however Princess gave us an extra unscheduled day in NYC. Very commendable as we received refund of two port charges and were not charged anything for NYC. Appreciated and Kudos to Princess. Not sure how the food is always tepid to warm?? Never hot, whether in buffet or main dining room. This is not n Anatoly as this has happened on our last 3 Princess cruises. Unacceptable, and will look at Celebrity, RCL and HA for next trip. Will be skipping Princess in cruise rotation for awhile. Read Less
Sail Date September 2017
Last cruise we will do on Princess, dining room food poor, even the speciality dinner was poor , heavy cold soup starter we requested Fish at the winemakers dinner it was inedible so overcooked it was like leather .... I complained to ... Read More
Last cruise we will do on Princess, dining room food poor, even the speciality dinner was poor , heavy cold soup starter we requested Fish at the winemakers dinner it was inedible so overcooked it was like leather .... I complained to hotel manager but to no avail. Chef Stone may want to review his affiliation with Princess, the belly pork speciality was appalling, no crackling, just a lump of fat, the shellfish dish was cold.. Alfredos was best place to eat but limited menu..and the International Cafe snacks were good, but seating was limited as so many folk were eating at the venue rather than the dining room. ..we have been on 50 cruises , this is the first time I have given a poor review. . It did not help that we missed two ports due to weather conditions but that disappointment is not reflected in this review. I could not complain about the service although the constant selling after dinner was really annoying, Lemoncello, coloured glasses, meals in specialist venues , our waiter must have been on commission it was really hard selling. Read Less
Sail Date September 2017
We chose this cruise for the itinerary, northern Atlantic including Iceland and the Shetland Islands. The good part of the trip was the staff, very friendly and courteous. The business model is discouraging with continuous pestering to get ... Read More
We chose this cruise for the itinerary, northern Atlantic including Iceland and the Shetland Islands. The good part of the trip was the staff, very friendly and courteous. The business model is discouraging with continuous pestering to get a little more money from the passengers. One example is adding dining choices with extra costs, wine tasting, and selling bottles of water to go ashore. The ship is smelly and badly needs up-grading. The food in the dining rooms is Denny's quality, although quite plentiful. The over-all experience is dampened by the lowering of standards on Princess, including the food, the linens in the rooms, and the worn conditions of the ship. The casino experience was positive, and the staff was excellent. Port tours were frustrating due to the staff herding everyone into crowded areas and making all wait together for the staff to progress with the individual tours. This is just not necessary, and should be better organized. There are many gathering areas on the ship and the staff has two-way communication that could much better utilized to handle the guests. I have 46 cruises with Princess and almost 600 days. I am just about finished due to the efforts by staff to make it easier form staff rather than the passengers, and due to the discouraging changes in the cruise line. Read Less
Sail Date September 2017
We choose this cruise for the itinerary. we like repositioning cruises. We've cruised with Princess before and had a good experience and good food. This time the food was terrible. The meat was tough, even in the Crown Grill. The ... Read More
We choose this cruise for the itinerary. we like repositioning cruises. We've cruised with Princess before and had a good experience and good food. This time the food was terrible. The meat was tough, even in the Crown Grill. The dining room staff tried hard, but they need more training. They interrupt your conversation to take your order. They cross in front of you to clear the table. And the enrichment programs were almost non-existent. We like to play Trivia on the ship, but they repeated some of the same questions day after day. The three shore excursions we took with Princess went well. I have no complaints there. On sea day, I met up with some women and played Maj in the designated areas. But there was nothing to drink, no water, no ice tea, nothing. when we asked the waiters, who were getting ready for the evening meal they told us nothing was available. It would have to be an amazing itinerary for us to cruise with Princess again. Read Less
Sail Date September 2017
Two of the reasons that my wife and I chose this particular Transatlantic was that I was scheduled for the Shetland Island, Scotland and Iceland. These particular destinations were not being offered in 2018 and we wanted to see them, thus ... Read More
Two of the reasons that my wife and I chose this particular Transatlantic was that I was scheduled for the Shetland Island, Scotland and Iceland. These particular destinations were not being offered in 2018 and we wanted to see them, thus our decision. Due to high winds and heavy seas, the Crown did not stop at the Shetland Island port of call as there was a safety concern, and I understand that was the Captain's call and commend him for making that decision. Iceland was perfect and enjoyed the three ports of call and the tours. St. John's, Newfoundland, I had a photography tour scheduled, and there were problems with it. We were to meet at 0800 and be on the bus by 0830. We did not leave the meeting site until about 9840 to get to the street to board the bus, but the bus was not there and we waited in the inclement weather until the bus arrived and boarded for departure. The bus did not leave the pick up site until 0915+/- and we were scheduled to be back and unloading at 1230. The bus returned and unloaded us at 1200. Made a complaint to the Excursion Desk and found that I was not the only one to do so. The cruise line refunded 50% of the excursion price, which I compliment them on doing. One of the other problems was that I found was that the ability to enjoy time in the room watching a movie, general television was severely lacking in choices. There was BBC news or financial reports, British sports, game shows or other television programs on and they constantly re-ran the same programs over and over. There was no movie channel to pick a movie (spoiled by the Princess Regal I guess) and the television was mounted on a shelf above the minibar refrigerator so turning it on/off or changing channels was a pain. We have requested robes, but there were none available. Our room steward, Hank, was helpful and very gracious in his attempt to meeting our needs and keeping the room in great shape with towels and such. The Crown is eleven years old more or less and is going in for an overhaul which I hope will correct some of the problems. Read Less
Sail Date September 2017
We have travelled almost 60 days with Princess and have been very satisfied in the past...but something has changed. The food was uninspired and repetitive for such a long cruise. There was no organized bridge for 40-50 daily players--even ... Read More
We have travelled almost 60 days with Princess and have been very satisfied in the past...but something has changed. The food was uninspired and repetitive for such a long cruise. There was no organized bridge for 40-50 daily players--even though a dining room was eventually supplied along with cards, pencils and a few bidding boxes. On a previous long cruise, we had the room as well as complimentary coffee, tea, water and cookies each day. Not this time. The shows were well done and the individual performances were acceptable. The morning lecturer on various crimes was interesting. The towels felt like sandpaper---and this ship is only 3 years old. Beds were very hard although I heard, too late, that a mattress topper could have been requested. We had an issue with wine one evening---the recommended bottle was terrible. When we asked to choose another one, we were told that the waiter would have to check with his head waiter to see if he could open a bottle for us to taste! I was told that there was no wine steward on the ship, but the asst. waiters had been trained. Really? The asst. waiter is now the expert. Our main issue was too many promotions--make-up, spa, art, jewelry, alcohol, watches. It was constant and quite annoying. One evening, the waiter(s) approached us four times to buy a specialty drink. Very intrusive. Read Less
Sail Date September 2017
We chose this cruise because of the itinerary. All 3rd party tours were excellent. Thank you Alla (Baltic) & eCoach (Ireland). The Princess tour guides were generally poor. Complaints that the tour was not what the tour was supposed to ... Read More
We chose this cruise because of the itinerary. All 3rd party tours were excellent. Thank you Alla (Baltic) & eCoach (Ireland). The Princess tour guides were generally poor. Complaints that the tour was not what the tour was supposed to have been and tour guides even being nasty, especially in AArhus. Complained and never heard a word about it. Not enough activities, lectures, movies. People always complaining that there was not enough to do. Ship was overcrowded compared to previous cruises, especially during the first leg. Too many spa, etc, things that kept trying to sell you things. Food,except for Crown Grille very average, especially the beef which was usually tough and difficult to cut. Never saw a ship that wouldn't get you a steak any night, I have been on 10 cruises, this was the worst. No couch in the room. Service , however was wonderful. Our waiters and stewards were wonderful. Read Less
Sail Date September 2017
This ship was going to the Far East to some places which we had not been to before so it seemed a good cruise to take. The price was also very good for a 26 day package. We embarked ship in Singapore without any trouble and were soon in ... Read More
This ship was going to the Far East to some places which we had not been to before so it seemed a good cruise to take. The price was also very good for a 26 day package. We embarked ship in Singapore without any trouble and were soon in our cabin. The cabin was much the same as balcony cabins on other ships which we have been on but the balcony was not quite as big. However, we were quite pleased with our "home" for the three weeks which we would be sailing on the ship.our cabin steward was excellent and kept everything beautifully clean. Nothing was too much trouble for him. Of course everything was gleaming and fresh and I have to say that we were happy with what we were seeing. The Piazza was lovely and in my opinion makes the heart of a ship. Some entertainment was available in this area but not very much, the most of it being dance classes. There was a distinct lack of entertainment throughout the ship in the evenings other than the show in the main theatre. These were very poor and it would seem that very little money had been spent on hiring good entertainment. We only watched three shows during our stay on board. The Vista lounge seemed a waste of space. It was to be used but the Chinese who like to play Mahjong. However, we were told that it would cost 10 dollars per hour to use the very special tables which were in this lounge. We NEVER saw one Chinese person playing in this lounge, they all preferred to play free in the dining area in the cafeteria on deck 16.this lounge seems such a waste as I am sure it could be used to very good use without the special tables. The food was not to our liking as most of it was Chinese variations. In the evening we had great difficulty in choosing something from the menu. We fared best at breakfast time when there was a good selection of good. The only problem was that it was not hot enough and who wants a cold fried egg? The vegetables on the ship were like rocks, how anybody could eat them was beyond me, you could barely get your knife through them. The staff seemed friendly enough and were helpful mostly. We did not buy drinks from the bar. The prices are eye watering with the addition of a tax put on the price of the bottle of wine or on your glass. We did go on some tours but they were very expensive, often uninteresting and had a guide who could not speak English very well or understanderble and most of the time we did not know what they were saying. Money NOT well spent. In this part of the world I do not think that they are ready for an influx of hundreds if cruise passengers into their cities. In most places they do not have anything to show people and you are left wandering after somebody who has difficulty in making themselves understood. I felt sorry for them as they did try their best. One of the worst times for most people was the immigration face to face, to get your passport. This took us over an hour in a queue which snaked all around deck 5 to get a pass to be able to leave the ship. Even people who were not getting off the ship had to attend. It was truly farcicle. I like the library on a ship but this one was laughable, you could hold about 8 people within it. It housed the Two computers and the desk of the computer technician who was always extremely busy. There were very few books so take your own! However, having moaned my way through the above, we enjoyed the holiday but it could have been much improved. Saying that the ship has been made for the Chinese market does little to alleviate the poor service given to the other Nationalities who far outnumbered the Chinese. Good luck to the Chinese, they might need it. Read Less
Sail Date June 2017
My wife and I take coastal cruises at least once a year.Normally we have a very pleasant experience.In the past we have sailed on mid sized ships.This time we decided to try a larger ship.The cruise started off on a very positive note ... Read More
My wife and I take coastal cruises at least once a year.Normally we have a very pleasant experience.In the past we have sailed on mid sized ships.This time we decided to try a larger ship.The cruise started off on a very positive note having been upgraded from a balcony to a mini-suite cabin.Boarding was quick and efficient due to priority Platinum status.Our cabin was spacious and very comfortable.The major problem as stated by previous cruisers was the food.We found the dining room food sub-standard at best. The Horizon Court was very disappointing. Considering the size of the ship the buffet area is very small with very limited selection and variety...basically coldcuts and some salad,unappetizing main dishes,mainly pastas and lack luster desserts.The organization in the dining room is chaotic at best.We had any time dining Making reservations for dinner is a waste of time..we arrived at our booked time and were herded into the line-up with non reservation passengers.Why bother!!!!! My wife had to return her main course two nights out of three due to undercooked seafood.....I found Princess seems to be adopting a "class" system as in days of old with their Emerald Class preferred dining options.I believe a lot of the issues were caused by the size of the ship.Crew did not seem to be able to control large numbers of passengers in one place.I plan on returning to the mid-size ships of Holland America in the future. Read Less
Sail Date May 2017
We live in Georgia. We booked this cruise for a halfway meeting point with friends from Hawaii who are also frequent cruisers, and to make a port call in Oregon, a state we have never visited before. This is our 30th cruise overall, 25th ... Read More
We live in Georgia. We booked this cruise for a halfway meeting point with friends from Hawaii who are also frequent cruisers, and to make a port call in Oregon, a state we have never visited before. This is our 30th cruise overall, 25th on Princess. We were successful in our first goal, disappointed in the second. We booked our air travel through Princess EZ Air and flew without incident from Atlanta to LAX. The transfer to the ship was slow but the expedited embarkation went smoothly. Our balcony cabin was as expected and the service provided by Jojan (Joe) was excellent. There was no complimentary mini bar in our cabin (Elite status) and it took me five tries to get it delivered, two complaints to the cabin attendant, two calls to room service and finally a visit to the front desk where the desk officer called the room service supervisor directly. That did the trick. We enjoyed the production shows, especially "On the Bayou," skipped the comedians and ventriloquist. We ate breakfast and lunch daily in the buffet, dinner most nights in the anytime dining room, three nights at a table for four by request, and two nights at a shared table. We had friendly, enjoyable companions at every meal. I must say that "any time" dining has now become first and second seating. If you want to reserve a table for any times other than 5:15 or 7:30, you're out of luck or you have to endure a long wait. The food was always good and service excellent with the following exception. We ate one night at the Bayou Cafe Steak House. The service was not better than the AT dining room and the huge steaks were of uneven quality, part tender and part tough. One of the four had to be sent back to the kitchen. I consider we wasted our money on the specialty restaurant. Our travel agent had booked end of cruise transfers to the airport for us. Separately, I booked an end of cruise excursion in Vancouver. The first day of the cruise I went to the excursions desk, turned in my transfer tickets and asked for a credit on my cabin account. I was assured then and later by the excursions supervisor that I would see the credit on my final statement. The final statement showed not a credit, but an additional charge for two more transfers (total four transfer tickets plus two end of cruise excursion tickets). My first visit to the front desk was deflected by the answer, "You have to wait for the excursion supervisor to come to her office at 8 o'clock." We were due to get off the ship at 8:15. Back to the desk at 8 and a different, much more responsible officer immediately made the correction (without reference to the excursion office) and we were on our way. Sad to say, we missed our port call in Astoria, Oregon. After two days of rough weather, the captain announced at dinner that we would skip Astoria for safety's sake and to make our port call in Victoria on time. However, by that time the sea had calmed considerably. IMO, we could have stopped at Astoria for four to six hours and cut short the 18-hour port call at Victoria by six hours. I do understand that there were many more people booked on ship excursions in Victoria than in Astoria, ergo, for Princess it was as much a financial decision as a safety issue. We had a very nice excursion in Vancouver followed by a 19-hour trip home, seven hours in the air and 12 hours waiting at multiple airports. That's nobody's fault: It's hard to get an afternoon flight from the west coast to the east coast. We had a great time reuniting with our friends, met many nice people, recognized a few Princess officers and crew from past cruises, and enjoyed our visits in San Francisco, Victoria and Vancouver. We were disappointed at missing Astoria. We were unhappy at the mini bar, transfer tickets and steak house situations. None of those were up to usual Princess standards and I attribute them to lack of attention or carelessness by higher level management or supervision on this particular ship. We will cruise on Princess again; we hope for a better experience next time out. Read Less
Sail Date May 2017
Is Princess Cruises losing it? This ship was badly overcrowded, with half-hour lineups to get into the dining room, standing-room-only in the theater, and no seats available in the buffet. A light lunch in the dining room one day took ... Read More
Is Princess Cruises losing it? This ship was badly overcrowded, with half-hour lineups to get into the dining room, standing-room-only in the theater, and no seats available in the buffet. A light lunch in the dining room one day took 2 hours! Some of the staff are great, helpful and enthusiastic, while others seem to be just putting in time. Many of the traditional features such as lobster dinner, midnight buffet, or towel animals in the room are long-gone now, and variety in the buffet has been reduced. Food is generally very good, at least in the dining room, and the west-coast ports visited were interesting. While the ship itself is beautiful, the over-crowding and inconsistent service tarnish the product. We sailed on Princess a number of yeas ago and thought everything was great, but they have slipped. Grand Princess two years ago had a number of problems like this. We decided to give them another try on Ruby, but things have definitely gone downhill. Read Less
Sail Date April 2017
My husband had some medical treatment so thought it would be good for him to recouperate so booked on Black Friday. Unfortunately on11 April he had another operation and although able to travel was not well enough to get off the ship. ... Read More
My husband had some medical treatment so thought it would be good for him to recouperate so booked on Black Friday. Unfortunately on11 April he had another operation and although able to travel was not well enough to get off the ship. Room excellent (same as Azura). Cabin Steward good except for one mistake. Food good for us although some people did not agree. Found it better than P & O. Had not been on Princess line for some time. Entertainment generally good although too many tribute artists who were not that good. Some acts excellent. Do not like the Outdoor film area particularly April/May from UK to Med. Weather inappropriate although some people were in the rain and with rugs around them. Crazy. Not comfortable seating areas around pool all jammed together with the usual early morning pegs and towels and bags but no passengers. Staff did not stick to the notice that after a certain period of time if no passenger items would be removed to give people a chance to sit out. Atrium entertainment extremely noisy around a lot of the floors of the ship and could not hear the reception area people because of the noise. Reception Staff. Some not helpful with a slight attitude problem others excellent. More training needed. If they did not know an answer they should say they do not know but will find out and leave a message on the room phone. First morning for breakfast in restaurant there was chaos with staff who may have just got on the ship. Took about 1.5 hours to get served and then it was incorrect. Maitre D' called too room numbers but nothing actually done. They must have thought it would keep us quiet. Restaurant service sometimes very slow so missed show. Shuttle Bus services: not as good as other shipping lines when docked in port areas where passengers not allowed to walk to gate. Usually provided by dock authorities but at Marseilles Princess own but charge $14 return to old port which was excessive for a relatively short ride. Many people very angry that they did not tell passengers of free port shuttle a few hundred yards from the ship. This did not go in as far as Princess one but options should have been given. Had some difficulty with some services and became irate so saw a "sensible" receptionist who said we could reduce the gratuities which we did. Generally found ship a bit too large for our preference. Disembarkation: 1.5 hrs late because of delay due to bad weather but went fairly well. Would probably try another cruise now that we know how they operate and learned a lot from passengers waiting to leave the ship a bit late but knowledge for later. Read Less
Sail Date April 2017
Long-time Princess cruisers, our first Transatlantic (five days after retiring!). Embarkation at Fort Lauderdale was consistent with other cruises from this, our home port - chaotic, but pretty fast. We settled in for a very relaxing ... Read More
Long-time Princess cruisers, our first Transatlantic (five days after retiring!). Embarkation at Fort Lauderdale was consistent with other cruises from this, our home port - chaotic, but pretty fast. We settled in for a very relaxing seven-day crossing to Mediera. Weather was on our side despite the remnants of an early season tropical storm way out in the ocean. We used the pool (The Retreat pool), and enjoyed the relatively empty decks free of chair hogs and unruly children. Meals were good if unspectacular. We unfortunately experienced the usual "Anytime Dining" mess and didn't make it into the Symphony DR until night 4. No point in complaining, although we did of course. Princess simply does not know how to manage the monster of Anytime Dining that they created. We settled on a assigned table at 7:30pm (thanks to the lovely Maryna) and we were happy thereon. The food in the DR was good and we appreciated the fine service. We had the Bev Pak for the first 17 days and enjoyed the excellent staff and selection at the Vines. Mar, Jun, Artur, and Stra were the very best ambassadors for Princess throughout the cruise! Music on the ship was below standard overall. Only the excellent hard-working band Rhapsody (Hardest working Band Not on Land) impressed with their takes on the classic rock/pop catalog. The ship's orchestra was also very good but not seen nearly enough. Three members of this band very occasionally split off into a very nice jazz trio - but few and far between appearances. The other acts were a rather shrill, loud quartet with a god-awful drummer, and a curious guitar-player whom muddied up his own playing with way over the top electronic accompaniment - this for 28 days. Where's Danny Rembadi when you need him?!! Stage acts, those we saw, were good - a mixture of comedians, singers, and vaudevillians. Service in state rooms was uneven - sometimes we got large worn-out towels, and sometimes we got small worn-out towels - as noted elsewhere, yes, take the pool towels for your shower. Pizza was good as usual,and we enjoyed one night on deck watching MUTS. On the negative side, not really much except for the relentless marketing of the Spa. Spa staff were virtually everywhere: at the elevators, on the deck, in the atruim - most annoyingly at the only entrance to Deck 5 off the forward elevators where you had to pretty much walk a gauntlet everyday through the spa entrance. Here's a pro tip: if you have to push this so much, there's something drastically wrong with the product. Minor nits: What happened to the Princess logo'd cocktail napkins?? The money the line may have saved by eliminating the recognizable logo (you know, the one that your friends at home always favorably remark on when you serve a drink on them!) could only have paid for the salary of the moron who came up with the idea to eliminate them! The Tours: The Princess tours are only useful for the inexperienced travelers that are afraid of experiencing the ports on their own. The tours are crowded and basic. Plenty of alternative online at half the price, with double the fun. Bottom line: Probably need to up their game a bit at this point competitively. Read Less
Sail Date April 2017
Selected this cruise for the Panama Canal transit itinerary. All our excursions except one were with private tour operators and met our expectations. We had fantastic wait staff in the Bordeaux Dining Room -- Franco(from Mexico) and ... Read More
Selected this cruise for the Panama Canal transit itinerary. All our excursions except one were with private tour operators and met our expectations. We had fantastic wait staff in the Bordeaux Dining Room -- Franco(from Mexico) and Jervis(from India). We selected Anytime Dining but unless we made reservations early everyday we would end up eating very late. We also requested to be seated at tables 37/38/39 which were Franco and Jervis' area. We struggled with the dining menu selections sometimes(we are not picky eaters) and would end up going to the Horizon Buffet. The beef choices usually arrived a little underdone for our liking, tough and hard to cut with a knife. Just a piece of advice, if asking for medium it comes more medium rare to rare. For those of you who like peanut butter the ship does not display it at the morning buffet in the Horizon Cafe. Just ask for it when you pick up your toast, waffles, muffins or pastries. We have cruised with Princess since 2005 and have noticed a reduction in the numbers of staff required to make the ship work efficiently and the menu selections are not the star quality they used to be. We also continue to be amazed at how hard the staff work day in and day out. It is certainly very much appreciated by us and we never forget to thank each and every one who have made a difference in our cruise with an additional monetary gift. Read Less
Sail Date April 2017
Cabin C252- a SAFETY HAZARD for sure-folded up bunk beds on side walls, no room to get down the sides of the beds plus head hits bunk beds causing bruised head and shoulder and broken eye glasses. These bunk beds do not show in the room ... Read More
Cabin C252- a SAFETY HAZARD for sure-folded up bunk beds on side walls, no room to get down the sides of the beds plus head hits bunk beds causing bruised head and shoulder and broken eye glasses. These bunk beds do not show in the room layout on line that we had access to. Also the picture did show 2 chairs, we had only one. Does it seem reasonable to not have 2 chairs in a cabin meant for apparently 4 guests??-if your use the offending bunk beds. Shabby carpets in cabin-carpeting being replaced in hallways on ship. The smell was not good for those suffering from asthma etc. It took me at least a week to adjust and get my allergies under control. The Sanctuary-from day one, was under construction. At the end of the trip (28 days) the shower stalls outside by the Sanctuary pool and hot tubs, were not working. They were retiling them. There were work buckets and equipment there all the time. Areas were roped off. The cabin mattress definitely needed to be replaced. We asked for an egg crate topper and this is what we got. Our steward ever so nicely put 2 single egg crates one beside the other on the bed but because they were too wide he overlapped them right down the middle of the bed. As a result, we had a little mountain range from the top to the bottom of the bed making sleeping very uncomfortable!! Several of the wooden deck chairs outside on the Promenade deck were broken. The backs wouldn't stay upright. The chairs themselves were very worn. Generally, we think the meal choices were not nearly as good as we have experienced on Princess in the past. The menues were repeated frequently. Knowing that guests were on the ship for 4 weeks, this should not happen. Many people commented that the entertainment was not up to their expectations. We spoke with several people who were not happy with this cruise. Several thought it was lacking in so many ways especially in the entertainment area. For the first half of our cruise, April 8-April 22, there was almost no "party" atmosphere and for the second half of our journey, April 22 to May 6, I believe there were exactly 3 sail away deck parties-2 were pitiful but the last one from Gibraltar was fun. Information seemed to be in short supply about so much. The last evening at sea was a good party in the Piazza. We also heard that the ship is going in to be refurbished or perhaps it is currently under way?? The elevators were constantly having maintenance done to them hence fewer elevators for the movement of guests around the ship-long waits. Signs everywhere saying wet paint or wet shellac were posted. False telephone messages saying there's been an emergency and you should go to your Muster Station immediately. Once there, there was no crew to tell you that this was an error! We heard of this happening 3 different times on 3 different days. Unacceptable line ups waiting to reboard the ship from ports of call. This trip seemed like a second class cruise. There was too much inconvenience for the guests at every turn. Shaby carpets, broken deck chairs, poor mattresses. In 28 days, not once did we see the Captain. Read Less
Sail Date April 2017
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