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851 Princess Repositioning Cruise Reviews

Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a ... Read More
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a whole other culture and a whole other world of excitement! It is a wonderful mix of people and every passenger on board was so fun and excited and so sweet to everyone else. The stage shows that they put on our like a broadway musical and the performers can sing with the best of them! They have a full range of things for you to do whether it’s hanging by the 5 pools and jacuzzi’s they have, learning about the many secrets of pirate treasure, world class shopping with incredible deals, or anything else you can think of, there is never ever a dull moment. Everything was so smooth especially with their new medallion you use for everything!! It is the best thing out there!! 100% recommend!!! Read Less
Sail Date March 2019
The main purpose of the trip was to visit Hong Kong as my wife had connections there when she was a child. We did not get off at any of the ports en route as we had visited all of them previously and we enjoy the ship on the quiet port ... Read More
The main purpose of the trip was to visit Hong Kong as my wife had connections there when she was a child. We did not get off at any of the ports en route as we had visited all of them previously and we enjoy the ship on the quiet port days. The following are my opinion of good and bad aspects. GOODx—- Sydney embarcation was fast and faultless The ship was in good order with paint being refreshed continually The cabin was clean and well kept by the steward, Joseph The evening entertainment was generally good. The cruise director and staff were also good. Best production show “Bravo” The waiters and bar staff were all fantastic being the best part of the voyage. The Filipino, Balinese and other Asian staff make the cruise with their friendliness and all round abilities. AVERAGEx—x The food in the MDR and Horizons was generally uninteresting, sometimes poorly cooked with root vegetables generally undercooked. BAD——x Our interior cabin was so narrow it was difficult to get in and out of bed. We had our double configuration altered to singles. About the first time in married lives we have done this. Princess cabins are the smallest we have ever been in but this was the narrowest! The officers are rarely seen. The new red loungers on deck 12 look nice. Toget two together, go to deck 12 early, spread out towels and leave a book or an old hat. Then go to breakfast for an hour or two. They are then “booked” for the day. Drinks are generally expensive and bar staff advise happy hour just a memory. The passengers were the oldest demographic ever encountered and general conversation was how many cruises done, to where and how good a price they had got. It would have been nice to have met young or even middle-aged people. The highest class is ELITE (synonym for snobbish) but the benefits are poor compared to Royal Caribbean. The disembarkation in Hong Kong was the worst ever encountered, even beating Honolulu. Off the ship was easy but the Terminal processing was awful with long queues. The final line to get a taxi took at least 90 minutes and the whole process 2and 1/4 hours. AVOID any cruise terminating in HK. Tender processes looked long and tedious. Read Less
Sail Date March 2019
We chose this cruise for the ports and was not disappointed as we got to go to all the ports listed on this itinerary. We had good weather going round Cape Horn. We were lucky to have Captain Michelle Tuvo who has a great sense of humor ... Read More
We chose this cruise for the ports and was not disappointed as we got to go to all the ports listed on this itinerary. We had good weather going round Cape Horn. We were lucky to have Captain Michelle Tuvo who has a great sense of humor and very visable around the ship as well as very informative taking us on this cruise. We saw penguins, sea lions,sea turtles, dolphins etc. Cabin was nice and spacious with a new TV as well as the new beds. Our cabins steward was good always friendly and checked if we needed anything. We opted for anytime dinning which was good. Breakfast in the dnning room was a hit and miss. Some days it seemed like the waiters just couldn't cope even though the restaurant was not full. Food was good but the deserts in the Horizon Buffet standard has dropped. The entertainment was fair nothing oustanding. Expected more Latin American entertainment. Read Less
Sail Date February 2019
We wanted to visit South America and Antarctica with US ports of embarkation and disembarkation. My wife is recovering from a stroke. The special accommodations made by Princess/Carnival for her physical challenges were..adequate. ... Read More
We wanted to visit South America and Antarctica with US ports of embarkation and disembarkation. My wife is recovering from a stroke. The special accommodations made by Princess/Carnival for her physical challenges were..adequate. Apparently unbeknownst to the company, on board were both an acupuncturist and personal trainer (Alexandar Stankovic) who had specialized training in stroke recovery! Both provided exceptional service toward continuing my wife's recovery progress and were the unexpected and unplannable, apparently, highlight of trip. The WiFi was great..we were streaming movies on Netflix off Cape Horn. Matt O'Brien was cruise director. He has got to be the best cruise director plying the seven seas. We booked a 56 day voyage in the future simply to be aboard a ship again with Matt as cruise director. Stewards were exceptional. Food was as expected. Excursions were good for us. Still have somewhat of a dispute with Princess about an excursion to Antarctica booked 6 months in advance at $3500/person. I bought the excursion after vetting with Princess and our physicians all available info to ensure my wife would physically be able to participate. Once aboard and hence beyond re-fund cancellation deadline, the description of activity changed (for example, ranking changed from 'easy/moderate' to strenuous. Instead of 'weather permitting zodiac ride to Ardley Island to view wildlife' it became a 'two mile hike across rocky beach to view wildlife'. Trip insurance denied claim which I filed at suggestion of very professional and compassionate excursion department personnel aboard. All and all a truly fantastic voyage, even if we end up eating $7k from excursion debacle. Read Less
Sail Date February 2019
The breadth of ports was very attractive, from Fort Lauderdale to Los Angeles, the long way. It enabled visiting places that one might not see otherwise. Prices for cabins with an "obstructed view" were excellent & the view ... Read More
The breadth of ports was very attractive, from Fort Lauderdale to Los Angeles, the long way. It enabled visiting places that one might not see otherwise. Prices for cabins with an "obstructed view" were excellent & the view was still quite good. Dining & entertainment were terrific! Condition of cabin was very fine. A couple of excursions were horrible and many very over-priced. Sailing around the tip of S. America was lovely and very interesting. The crew failed to assure that all passengers had valid travel documents. This resulted in our being kept in Montevideo for several extra hours & arriving in Buenos Aires about 9 hours late. That meant hundreds of people missed their flights home & we missed our flight to visit Iguazu Falls. Plus, hundreds had to sit in a non-air conditioned terminal while waiting many hours for the ship to arrive. Some Princess employees should be fired for that, or shot! Fitness Center was the best of any ship that we have been on. Princess over sold the excursion to the Christ The Redeemer Statue in Rio. Result was standing around for hours due to not enough vehicles for the number of passengers. Tour should have taken 90 to 100 minutes. It took over 4 1/2 hours. At a couple of ports, Princess only bought space for one tender boat at a time to dock. This resulted in the trip on the tender boats to take 50 to 60 minutes when it should have taken 15 to 20. The staff at the Excursion Desk were not empowered to satisfy the many, many dissatisfied customers. Read Less
Sail Date February 2019
This was an exciting cruise going all the way aroundSouth America from Ft. Lauderdale to LA. We were a bit apprehensive about the length of this cruise as it was over 20 days longer than our previous longest cruise. That ended up not ... Read More
This was an exciting cruise going all the way aroundSouth America from Ft. Lauderdale to LA. We were a bit apprehensive about the length of this cruise as it was over 20 days longer than our previous longest cruise. That ended up not being an issue as the cruise was a very good mix of sea and port days. This was the first time the Royal had been in most of these ports and was the biggest cruise ship many of these ports had seen. This was in part a repositioning cruise getting the Royal from the east coast to the west coast. While we have been on many Princess cruises this was our first time on the Royal or a Royal class ship. We missed the Explorers Lounge and did not like the Princess Live venue for trivia. The Piazza was used a lot and was the venue for music at night and dancing. Seating could be a bit of a challenge in this area. We had Club Class Dining and did not like the way that is handled on the Royal. On smaller ships, the port side dining room entrance is CC only and the service is more personalized. Once we got seated the service and food were good and the manager's special salads and pastas were welcome. Some of the CC specials were nice but we ordered off of the regular menu most nights. On the Royal CC dinner in is one dining room and breakfast and lunch are in a different place with different servers than at dinner. The same dining room and staff for each meal were one of the CC attractions. Alfredo's pizza and pasta restaurant was one of our favorites for a light lunch or dinner. We ate at Sabatini's 3 times and Crown Grill twice and enjoyed all of the meals. The service and food are very good. Sabatini's for breakfast (a suite passenger benefit) was very nice and something we enjoyed most mornings. The menu never varies but they will try to make just about anything you would like or any variation if they can. We enjoyed all the ports and did a mix of walking around on our own, taking Princess tours and private tours. All the ports were new to us and we enjoyed most of them. Read Less
Sail Date February 2019
The dining room and cabin steward were great. The ship just came out of dry dock and there were technical problems with the Movies at Sea on deck, that was a bit disappointing. Many workers came along on the first leg out of dry dock to ... Read More
The dining room and cabin steward were great. The ship just came out of dry dock and there were technical problems with the Movies at Sea on deck, that was a bit disappointing. Many workers came along on the first leg out of dry dock to finish up maintenance, no big deal - just something we noticed. The Panal Canel was everything we hoped for as this was our first time through the canel. The main dining room experience was great, our regular waiter and assistant waiter for dinner were excellent. The times we went to breakfast and lunch (anytime dining) was equally great. The buffet, or cafeteria as some call it was what you might expect from a cruise ship. My significant other requires gluten free food and I give Princess an A+++. The head waiter was very accommodating and even had the galley prepare special desserts for her (and other passengers) the following night for dinner. Awesome job! We didn't arrange any port excursions through Princess; therefore, no comments on those areas. Read Less
Sail Date January 2019
We, recently, got home from the Dec 5th Transatlantic on the Pacific Princess. This itinerary started, for us, in Civitavecchia (Rome) and included the ports of Naples, Palermo, Gibraltar, Cadiz, and Santa Cruz De Tenerife before the ... Read More
We, recently, got home from the Dec 5th Transatlantic on the Pacific Princess. This itinerary started, for us, in Civitavecchia (Rome) and included the ports of Naples, Palermo, Gibraltar, Cadiz, and Santa Cruz De Tenerife before the crossing to Fort Lauderdale. We arrived in Rome the morning of Dec 2nd and had a wonderful three day stay at the Palazzo Naiadi near the Roma Termini. The complete staff at this hotel was very courteous and helpful during our stay. While in Rome we saw the Colosseum and the Vatican on Monday and Tuesday with a considerable amount of walking the entire time. We booked our transfers from the airport to Rome (VIP transfer) and Rome to port (Countryside Tour) with Rome Cabs. I would recommend them as your first choice as they were very, very, easy to work with. Our Driver, Rosselina, was our driver for both transfers. She was on time, very knowledgeable and was a great companion as well as driver. She showed us many sites on the way into Rome. On the way to the port the tour was to Lake Bracciano and the Bracciano Castle where we toured the castle and spent some time in the small town enjoying an espresso and had time to purchase some cheese, meats, and bread for the ship. After this stop we went to the small town of Ceri for a nice lunch in a local cafe. While eating, Rosselina arranged for us to purchase a bottle of local olive oil before the store closed and we were able to pay for it with our meal. During the rest of the drive, Rosselina shared much information on the area and the port. We arrived at the port in the early afternoon and were the only passengers boarding so the process was as easy as any we had experienced. We were on the ship and in our cabin within 15 minutes. Our luggage arrived soon after. We were in cabin 8069, an aft cabin just below the Panorama Buffet. We, rarely, had any excessive noise from the deck above. For the most part, we had a quiet cabin. The cabin was suitable in size and the bed was very comfortable. The bed was lower than we’re used to, and we could not fit our large hard side luggage under the bed as with previous cruises. Although we had issues with where to put our luggage, we had plenty of space to place our clothes and other items. For your reference, my suitcase is 12” thick. Our cabin steward, Ronaldo, was very busy with many cabins, at least 12, and he did his very best to take care of all the cabins. He was, also, very good at keeping our bucket filled with ice and the cabin in good order despite his hectic schedule. We did grow very fond of him during the cruise. Our experience in the dining room was very good. Our Maître d was Luigi Pascale who was very entertaining and managed the dining room with precision. Our head waiters were Vincenzo Del Santo and Joao Serra Da Costa Santos who took very good care of us. One of our table mates needed a special menu and Vincenzo was there every night to provide him with his special menu for the next evening meal. The menu was more than sufficient, and we had many choices every evening, although there was some repetition of menu items. Overall, the food was very good with only a couple things I would not have ordered again. The Panorama Buffet had good variety of choices for breakfast and lunch. The food was always fresh and there were ample places to sit. A few times we would be joined by random diners who were, for the most, very engaging and enjoyable. We very much appreciated eating in the outside deck area. The only downside is that when we brought our fresh coffee the service staff would tend to assume we didn’t need other things like juice and water. We, frequently, had to get those ourselves. We ate in the Sterling Steakhouse once and found the steaks were only average. This is subjective though as we can get excellent cuts of steak where we live, and our expectations are high when it comes to steak. That said, the services were fine in the restaurant. After a premium wine tasting I was offered attendance at a special “Super Tuscan” wine and food tasting lunch in Sabatini’s. This was put on by the chef Alessandro Carrer and presented by the maître d and head waiters. This was a 5-course tasting menu with wine pairing and was excellent. For me, this was one of the highlights of my cruise. The entertainment, especially the ship’s production staff, was outstanding. The band was very good and played a variety of music genres. The singers were very entertaining and, again, very diverse in what they presented. The six dancers were all top notch and talented. I would have to say they were the best of any ship we have sailed. In addition to their amazing performances, the dancers also worked at the deck activities and other venues such as dance instruction and trivia, to name a few. The other entertainers who were booked during the cruise were good as well. The bars on the ship were good but our favorite was the Casino Bar. This is where we, and some of our new friends, would meet for drinks before and after dinner and after some of the evening shows. The two main people here were David and Mickey, who took excellent care of us during the entire cruise and were always there for us. Their service was probably the best during the cruise. We looked forward to seeing them daily. Naples - We took a ship excursion NAP-310, Pompeii, Sorrento, and Cheese Tasting. The tour was 9 hours and well worth the time. The first stop was to a place that produces Limoncello where we were able to taste and/or purchase the product. After, we stopped at a farm that produces handmade cheeses and we were shown how different cheeses were made. We were then treated to the cheese and wine tasting room where we tasted their fresh cheese and local wine. We, also, spent a couple hours in Sorrento, where many people wandered and shopped. After, we drove to Pompeii for the remaining time and explored the ruins. This was the highlight as Pompeii was number one on my bucket list. Palermo - We took another ship excursion PMO-210, Capuchin Catacombs and Mysteries. This was wonderfully enlightening tour that gave some insight to modern mummification was administered. After we toured the catacombs, we were taken to the historically private Oratories of Santa Cita and San Domenico where we learned of those practices and saw the magnificent artworks in each oratory. Gibraltar - We left the ship and walked to the cable car which took us to the top. Our tickets allowed access to many attractions on the walk back down such as St Michael's Cave, the Siege Tunnels, and Moorish Castle to name a few. After our walk down we stopped at Grand Casemates Square for a late lunch at the Lord Nelson Pub where we enjoyed a couple Guinness beers and a lunch we could not finish. All very reasonably priced. Cadiz - We went on a private tour with fellow roll call members to Seville that was organized by a roll call member through Spain Day Tours. The main attraction was Alcazar of Seville which was, in my opinion, more enlightening than a previous tour to Alhambra in Granada a few years ago. Alcazar was also a setting for some of the filming of Game of Thrones. Fun to see that if you're a Game of Thrones fan. Santa Cruz de Tenerife - We walked to the main downtown area, shopped and returned to the ship. The Ship - The ship is well maintained although she is still showing her age to some degree. Captain Spinardi, and his crew were remarkable and the service was very top notch, for the most part. Many thanks to the crew, in particular our waiters, bartenders/bar servers for their most attentive service. That made the cruise very enjoyable. The entertainment staff was, also, second to none. The six main dancers were exceptional in their talent and visibility during the crossing. Our, primary, reason for this cruise was to test the ship to determine how we wanted to accomplish sailing around the world. The fastest would be on the Pacific Princess but there are other options within the Princess fleet but on different ships. What I found was that, while I loved the ship and crew, it may not be of sufficient size to keep us occupied and physically active enough for a 111 day world cruise. That said, we will probably circumnavigate in segments sailing on bigger Princess ships. It's nice to have those options with Princess because we, very much, love this brand. Read Less
Sail Date December 2018
We choose this cruise is because we have never been to South America. We took an excursion in Puntaeranes, Costa Rica and could not find the bus that was supposed to take us to St. Jose. There were no guides at the terminal and we ... Read More
We choose this cruise is because we have never been to South America. We took an excursion in Puntaeranes, Costa Rica and could not find the bus that was supposed to take us to St. Jose. There were no guides at the terminal and we asked the bus drivers where our bus was and was directed to outside the gates of the terminal but the bus was actually the first bus in the terminal closes to the cruise ship gate. The food was very salty especially the soup which cannot be consumed. In the Royal Princess, there were 2 pots, one salted and the other not salted and we could blend both soups to make it not too salty. The food is also very salty, not like on other Princess ships. The menu was always the same especially at breakfast. The entertainment was excellent and we enjoyed the production shows. Service was sometimes lacking especially in the early mornings when half the staff was not on duty yet although the restaurant was open. The cabin was comfortable. I would avoid Star Princess in my future cruises. I will stick to Royal or Regal which are better managed although the Captain of Star Princess was very attentive and resolve problems on the spot. Read Less
Sail Date December 2018
The basics: Howdy. I went on the 30-day encompassing travel from Los Angeles to Buenos Aires. Travel was part of a family/family friends unit accompanying passengers in their 60s and 70s, one with mobility, non-wheelchair ... Read More
The basics: Howdy. I went on the 30-day encompassing travel from Los Angeles to Buenos Aires. Travel was part of a family/family friends unit accompanying passengers in their 60s and 70s, one with mobility, non-wheelchair considerations; we're mostly a group that wanted to see the sights and hopefully get an inkling of the life of the region with less emphasis on the bells and whistles of cruise life/services and holiday cruising. Some, but not extensive cruising experience prior to this one. All in all, I feel that our days were lucky and well spent with very comfortable service/passage, interesting ports, and fortunate weather with the caveat and advice that the experience is also more driven by your own efforts, energy, and embracing come what may of the cruise experience. Ship: Ship spaces are generally pleasant. The Star feels more of a modest environment: There are few-to-no grand visual statements and often swaths of low ceiling, unexciting carpet, and mild patterns; the best of what decor offers is more in some updated spaces that are intimate and comfortable (Wheelhouse Bar, and the fee-dining areas of Sabatini's and Crown Grill - perhaps my gravitation for polished wood and booths, here). Other areas feel a little more perfunctory and are deflated a little by what feels to be almost consistently cramped design: The flow and available space in the Horizon Court dining areas, for example, seem to subdivide yet compress traffic flow, and the Piazza/shopping area feels a tad compact and cold in comparison to other cruise experiences. There are also some awkward moments, such as locating the nearest bathroom of the Amalfi 6th-floor dining room one floor up, the random corridor/dead end in navigating from one side of the ship to the other, and what came to be called 'elevator roulette' in trying to figure out which door opened (sometimes behind you) - small details and decisions that don't necessarily make sense or feel accommodating to the passenger. Cabin: Cabin space continues the general idea of functionality without much flair - for three passengers, ours was an obstructed view starboard with two twin beds and two fold-down options. Sharing for three is possible, but dependent on traveling style. Storage includes a small safe (not for anything larger than small electronics - maybe one camera, a footprint not much larger than a paper sheet) and cabinet column next to an open closet (with plenty of hangers) and then a few open shelving corners, drawers, and a night table per twin bed. There was some fair space in the closet for standing luggage, but at the same time there was barely desk space for two and open floor was very limited - seating and rest were pretty much constrained to the beds which were happily comfortable. (Note that the upper berth has a light switch that is permanently lit in green.) Unfortunately we didn't check the lamps for USB ports; we relied on the two available room outlets to rotate between charging our gadgets. The bathroom is basic with a shower stall and again some limited open shelving and one outlet. TV and phone were without frills and fine - ultimately, our cabin only served for rest and recuperation as needed. Service: Professional service was the norm - overall, the impression was attentive and dedicated, particularly despite the extensive hours and scheduling being worked by some staff. The weaker points come from the instances of when service fell through, most prominently in information distribution and scheduling and handling of port day organization. Causes seemed variable - a lack of confidence in providing/committing advice, an outdated piece of information here and there - but it also felt almost structural - never had I been more aware of feeling like the staff somehow needed more resources and bodies to address the needs of the passenger audience. Nevertheless, those thoughts don't diminish that we had wonderful stewards and waiters during our month on board, with great conversation and care that made traditional dining always a highlight to wind down the day (many thanks to Julius and Fitri!). There are many teams hard at work on board - dining, bar, entertainment, photography, to name a few - and the sparks of friendliness helped to create a sense of consistent community on the ship, especially in the cheerful atmosphere set from LA to Santiago under the command of Captain Michele Tuvo (a definite highlight - passengers on the Sky Princess will be in good hands). Dining: Mostly traditional, no-fee for our experience; for the most part (along with our excellent service) we were pleased with the various menu ideas and items if equally occasionally disappointed in the execution. Appetizers - a wild mushroom tartlet, crab cake, for example - were probably the most satisfying, with dessert second. Cold soup options like one with crystallized ginger and a lychee-coconut drink and sorbets in honeydew and apple cider were among our favorite and most surprising discoveries over the whole course. On the other hand, savory soups were frequently salty, and over the course of two menu cycles it was possible to encounter variance in quality in any item (a disappointing, fibrous vegetable quiche to a fantastic slice; a supremely sweet mousse to one well balanced). For traveling along South America, fruit itself also seemed inconsistent, perhaps a necessity of cruising but still perplexing. Outside of dinner, the options were serviceable: Secondary notables included the reliable and satisfying Prego Pizzeria slice for lunch and the often overlooked afternoon tea on sea days (tea, scone with jam and cream, sandwiches, and desserts in a brief window). The Horizon buffet options were standard with a clear orientation towards quantity production - a good option for a do-it-yourself sandwich, but for most items often featured idea over execution with a few finds. Paired with tight spacing and inconvenient seating, it was less favored than a formal dining room or grab-and-go. Late-night grub is also limited to one option after 11 p.m., which ties a bit into the overall ship life... Entertainment, Programming, and Ship Life: Programming/ship life unfortunately was probably the flimsiest portion of our cruise experience, whether navigating past the cascade of jewelry and gallery events to queuing for limited seating in craft sessions to the early morning scheduling of enrichment lectures and so on. Personally, I was a little disappointed by how promotional activities wanted to be, with art lectures that tried to tie into the auctions, craft sessions with purchasable kits, and port lectures with excursion ops: these seemed less suggestive of personal enrichment and kept events from feeling as professional, educational, or enjoyable as they should have. Intentions, demographics, and target audience aside, many ship activities never seemed to really gel, dogged by a feeling that resources and space were never really meant to accommodate the audience that arrived. Easier options included Movies Under the Stars (which sometimes allotted three showings of the same film), but seating, preparation, and planning otherwise for events would have benefited with more attention - not placing an event at the same site as a sale or an auction, ensuring that passengers waiting for an event had an alternative to sitting on the floor, checking that equipment compatibility did not delay a start for twenty minutes - the cumulative details felt unrefined. Entertainment quality was also mixed - musical entertainment outside of evening shows held up well with performers providing enjoyable listening (what felt like nightly Tango music with the Bujacich Quintet was very in-theme and well appreciated) whereas mainstage acts could impress (magician Alex Ramon, guitarist Nestor Santurio) or less depending on the evening. One major miss for me was a silent run through Glacier Alley: whether simply unscheduled or maybe a technical malfunction, the Star Princess sailed through the area without announcement and a far cry from the Alaskan Glacier Bay experience on a different cruise line. Port/Itinerary/Excursions: The port schedule serves to balance out the unflattering as-you-go nature of sea days - the itinerary, particularly in the main leg of San Antonio/Santiago to Buenos Aires, is filled with singular experiences of landscape, wildlife, history, and culture, paced often with an alternation between port days and sea days to rest and prepare. The repositioning from Los Angeles to Santiago is deceptively slow, with two sets of three sea days back-to-back, but its ports of call can also provide for some expansive offerings to those traveling first-time like we were (San Martin was a spectacular surprise in providing terrain and wildlife we'd never seen before). As strong as the itinerary is (and our schedule also saw us as the only ship in most ports), a warning that doing research on the ports and vendors available can be well worth the time and money saved. Skip out of what might seem like a convenient bus-based city tour for taking the courtesy shuttle and/or walking the path directly (San Martin, Punta Arenas, and Montevideo come to mind) and also realize that comparable and reliable options do exist at sometimes less than half the price. Another major shortcoming is the management of tender and shuttle ticketing: we were ill-prepared for how poorly operations went for Lima shuttle tickets and not-insignificant wait times were involved for most tender operations without personal planning. (Aside from the iconic Captain Tuvo, nothing unified the ship more than the antipathy towards the WiFi and tender services.) Odds and ends: For repositioning to the first run of the season, the 30-day sailing does encompass the winter holidays and New Year's. Nods in the decor were trees, wreaths, and other decorations for the entirety in addition to some light scheduling of holiday events (card making, gingerbread houses, caroling, etc.) and a special dinner menu for each occasion. A piazza balloon drop celebrated the turn of the year - enough late-night fun for me! - but other cruisers might have preferred something that felt more extensive and encompassing. Young adults on this cruise should be prepared to find or prepare their own entertainment. The two portions of the cruise were markedly different in composition, so finding a similar cohort was even more challenging before the family groups and end-of-year cruisers arrived for Santiago to Buenos Aires. There are all-ages activities and enrichment opportunities, but nevertheless, targeted activities were scarce. Embarkation from Los Angeles went smoothly with friendly service. Disembarkation was more reflective of the organizational ambivalence that emerged through the course of the cruise with disembarking excursion passengers called very early in the morning to assemble before waiting further to disembark. Nonetheless, the excursion itself was a very smooth process (be warned - EZE was not). In any sort of going on and off the ship, those with mobility issues were often lost in the crowd. Conclusion: In hindsight, we all had a memorable experience with the essence of what we had hoped - new experiences, culture, land, and people with hopefully more revelation of how little we do know. In that regard, I'd like to say that it was excellent. Nonetheless, for the purposes of this review, I can't really say that we lay that claim to the Star Princess, however grateful we are for the excellent instances of service and the privilege for the convenience and comfort of the ship. Depending on what you're looking for, this could be a very good cruise - one where you form friendships and memories and travel affordably - but if it is, it will likely be because of your own efforts, investment, and objectives as opposed to the experience of the vessel. Read Less
Sail Date December 2018
Great price and great itinerary. First time in south America and enjoyed the heck out of it. we enjoyed this trip and met a lot of friendly people. Embarkation process went smoothly even though our bus from the airport was late arriving to ... Read More
Great price and great itinerary. First time in south America and enjoyed the heck out of it. we enjoyed this trip and met a lot of friendly people. Embarkation process went smoothly even though our bus from the airport was late arriving to the port. Disembarkation also went smoothly. Our waiters (Renato and Nikki) at Portofino Dining Room are very professional and the Head waiter Sebastian was superb. These people took care of us for 30 days. Our cabin was always very clean. Our steward (Michael) always go out of his way to make sure our cabin was cleaned and sanitized. All ports were exciting even though lots of guest were scared to go out to one specific port because of the letter sent to all guests by the ship. My wife and I are planning to take another 30 day cruise this coming April 2019. Have a happy New Year to everyone. Read Less
Sail Date December 2018
We booked air fare and transfers with Princess to simplify our process. The embarkation in LA process was good up until boarding the ship. It took 2.5 hours to board. Standing on cement for my wife was difficult as she had hip surgery ... Read More
We booked air fare and transfers with Princess to simplify our process. The embarkation in LA process was good up until boarding the ship. It took 2.5 hours to board. Standing on cement for my wife was difficult as she had hip surgery 10 months ago. I would have liked some hydration stands especially if the weather got warmer. The disembarkation from ship to airport was great. However, the airport in Buenos Aires was painful 3.5 hours of lineups, suitcase drop-off, security, immigration, and boarding. The ship was clean and had lots of sanitizing stations. As seniors ,we chose the early seating as it fit our schedule better and we like sit down meals. It also enabled us to catch the early perfrmances in the Princess Theater. Our normal routine was to have breakfast in the Horizon Court (buffet), then go to the International Cafe for soup, salad, and/or sandwhich for lunch. We did try the speciality reastaurant, the Crown Grill. For activities we played duplicate bridge, played trivia, and enjoyed the Spa We did Princess and private tours at the Ports. CABO SAN LUCA - MEXICO Our Princess tour Salsa and Salsa got canceled. We took the tender to the port and caught the elevator up to the 2nd floor and enjoyed a couple of beers from the Wizzle Restaurant. This got us away from the street hustle and noise. PUNTA ARENAS - COSTA RICA We booked a private tour through Alvaro of Odyssey Tours. It was called 10 in 1 adventures. It was very good. Two of our favorites were watching the guides feed chicken to the crocodiles and watching the sunset at the top of a restaurant sipping an Imperial beer (local Costa Rican beer) CALLAO – PERU (LIMA) Lima is supposed to be a gastronomic delight with two of the top 10 restaurants in the world. We bought 3 pairs of alpaca socks (best socks for those that have cold feet) This is a two day stopover. We took a Princess excursion one day to the President’s square and the Indian Market. There are 11 million people that live in Metro – Lima It was nice to get out of the bus considering it was bumper to bumper traffic (30 minutes at each stop). We canceled our private tour because we were worried about our safety. We were told that taxis have no regulations so the drivers may not be taxi drivers. SAN MARTIN – PERU (PARACAS) We booked a private tour through Rocio of Bahia Tours. We were picked up at the Port of San Martin by a taxi. The driver took us to the boat center. We then boarded a slipper (an open passenger speed boat) and began by going to see the Candelabra – a huge figure in the sand. Next we continued to Ballestas Islas (Peru’s answer to the Galapagos). The colonies of birds, such as, Humboldt penguins, comorrants, terns and the sea lions were phenomenal. When we got back to shore the same taxi driver had our English speaking guide who took us on a tour of Paracas National Park. Part of which is going through a desert which doesn’t get any rain. Then we did a pisco tasting. COQUIMBO – CHILE (La Serena) We took a private tour through Mayorista tours. The Pisco in Vicuna – Cabel distillery (was great) . We stopped for 15 minutes at the La Serena market and stopped for 15 minutes at the Lighthouse monument SAN ANTONIO - CHILE We booked the City Drive tour through Princess. As the Chilean kids were on summer vacation we were in an area of their vacation homes and we were also on the Poet’s Route. We saw the second largest swimming pool in the world PUERTO MONTT – CHILE We booked a private tour through Puerto Montt excursions via Denis Putrov. His email is www.puertomontt-excursiones.com/en Some of the highlights were travelling alongside Lake Llanquihue, seeing the Osorno volcano, enjoying the beauty of Esmerelda Lake (Chile’s Lake Louise), enjoying some Chilean sweets in Cassis restaurant in Puerto Varas, and visting the Angelmo fish market. It was a great private tour. AMALIA GLACIER, We were fortunate enough to see it as most days it is fogged in PUNTARENAS – CHILE We arrived on Christmas Day and walked up to the main square as we had canceled our Princess excursion to Magdelena Island. (Falkland Islands is a better place to see penguins) We did stop in a souvenir shop. Chilean Peso is the best money, although USD are nice, USHUAIA – ARGENTINA Here we realized how close we were to Antarctica. We took the $10 USD double decker bus ride. It lasts 1 hour and the first one leaves at 1:15 PM. We enjoyed it. CAPE HORN Another treat as we did not have rough seas as we rounded into the Atlantic Ocean. The desolate island with no trees and cool temperatures (even in summer" time") STANLEY – FALKLAND ISLANDS We got lucky. We connected with the game warden or caretaker of Volunteer Point Sanctuary. Derek Pettersson knew the shortcuts so we got to the site first so we were able to walk among the penguins without stressing them too much. The sanctuary had King, Gentoo, and Magellan penguins His tour included a lunch. His email is drp@horizon.co.fk . The roads are only for “4 x 4 ing”. Your body will be bounced around. PUERTO MADRYN-ARGENTINA We walked the streets along the beachfront. First we walked 4 blocks to the turismo information where they said the best thing to do is to go 17 km down the road. Then, we went to the adjacent 2 story mall and walked 3 blocks west to the town square. We stopped in at a supermarket on the way MONTEVIDEO- URUGUAY We went on the Princess city tour knowing that the city streets would be empty on Jan 1. Our tour guide said some of the inhabitants partied until 7 am. Don’t know about currency although we did use USD to get a fridge magnet. We drove by their 80000 people soccer stadium BUENOS AIRES -ARGENTINA If you have extra days before boarding in Buenos Aires, we enjoyed the Princess excursion City Drive (saw Eva Peron’s Mausoleum) and Tango Show at La Ventana and a Princes excursion to Tigre Delta. The Opera House is supposed to phenomenal. As soccer season had not started a Boca Junior or River Platte game would be fun The traffic around the terminal is slow because a freeway is being constructed. Also when you get to the terminal you will be shuttled to the ship. Many guests stayed longer by going to the Sofitel Hotel. Argentina Peso is the best currency in Argentina, Read Less
Sail Date December 2018
The Bad : Ship shakes under sail and unbelievably worse in port, especially annoying when you are dining. Common areas good condition but we had hit and miss cabins this fall and winter, some ok and some awful condition. Ship staff said ... Read More
The Bad : Ship shakes under sail and unbelievably worse in port, especially annoying when you are dining. Common areas good condition but we had hit and miss cabins this fall and winter, some ok and some awful condition. Ship staff said they can’t update the rooms without a dry dock and the company keeps putting that off. Personally had and witnessed some negative interactions with the Guest Services Staff. As typical of the brand no built in activies for active adults and children. Just off a Christmas cruise on another ship of the brand, many families cruising and the young people were bored out of their minds. Royal Caribbean, Carnival or Norwegian would have been a better choice for a family vacation. The Good: The company has invested in Internet upgrades for this ship. Room and Dining staff generally excellent as is usual throughout the brand. Food quality and selection was on par with the brand and far superior to Royal Caribbean. Read Less
Sail Date November 2018
We chose this cruise just 2 weeks after returning from a land trip to France. We went online and instead of choosing a cruise for 2019, we chose this 29 Night Mediterranean cruise from Venice to Ft Lauderdale because our Princess agent ... Read More
We chose this cruise just 2 weeks after returning from a land trip to France. We went online and instead of choosing a cruise for 2019, we chose this 29 Night Mediterranean cruise from Venice to Ft Lauderdale because our Princess agent found us a great, super low one-way air fare to take us from Orlando nonstop to Frankfurt then nonstop to Venice with only a 3 hour layover. After being booked for one month, Princess offered us an upscale to a mini suite from a balcony on this sold-out cruise, and we accepted. Embarkation - We were the only ship for the cruise terminal, as November is low season in Venice. Very easy. Cabin- 8009 was just gorgeous. We used both US and European outlets as we brought our adapters, there are 4 outlets at the huge desk/dresser. The lamps each have USB ports at the bedside. We took an 18 foot regular extension cord and definitely used it as we settled in to 4 weeks at sea. Our cabin was the most spacious, and is comparable to HAL's Oosterdam signature suite we stayed in Nov 2016. The cabins had been totally refurbished in 2017 and looked like new to us. The room was at least 15 feet wide at the balcony, so we had lots of room and seating to invite other guests to visit with us after dinner etc. Dining was the greatest as far as food is concerned comparing it to the Veendam (which is 2nd place, and other yearly cruises since 2013 on HAL, Princess, and Scylla River cruises. Our 2 servers were excellent, and I enjoyed the 2 wine tastings that were offered by our waiters for afternoon diversion on sea days. The other cool thing, unknown if serendipitous or planning on their part, but we were assigned to a table of 8, and 3 of us women were raised in California, 3 of us were born within 12 months of each other, and our men were all within 10 years of each other. We got along great for 29 nights! Excursions - Our private train ticket plan from Civitavecchia to Rome was cancelled due to some problem, so our excursion lady suggested Orvieto as I didn't want to go on a long bus ride to Rome. Orvieto is a place NOT TO MISS! That tour was fantastic! We also bought wine and olive oil and its great too. The other wonderful excursion was to Seville and we were on our own there but it is an easy, beautiful city that has all the initial great cathedrals and palaces located within 0.25 mile and very near our departure point. On our own, as we met nice people at lunch, and at dinner, we did venture out and rented taxis (negotiated first and split the fare) in Naples, Catania, Athens, Santa Cruz de Tenerife instead of relying on Hop On/Hop Off bus lines. In ports of Athens and Naples, the Archaeological Museums tours were not offered as excursions by Princess and we thought these 2 were among the best in world (including the Louvre and British Museums). The taxi driver in Athens made a new negotiation when we arrived at the Athens Museum and proposed we keep him for other sites and he would drop us off at a wonderful open air restaurant in the Plaka, and we accepted. He waited from us the whole time - with driving about 30+ miles roundtrip in traffic - about 5 hours total (4 of us split the fare plus tips totally about 75 Euros per couple). Wonderful day in Athens! The taxi driver in Naples took us to the Via Duomo (avenue) and dropped us off at the Naples Cathedral/Basilica. It was breathtaking, and we decided to use our feet to take us the 3/4 mile to Archeological Museum (with all the riches and treasures from Herculeneum and Pompeii that was turned over to the Duke of Naples when found over 200 years ago). We then walked downhill on the Via Toledo from the museum, and its an easy walk to the ship but about an hour if you don't stop to shop and eat. I think the itinerary was great, especially for first time travelers, and we were 2nd time travelers except to 6 new ports. We stayed 3 nights in Venice before the cruise. Stayed at Allogia Barbaria which is only 200 feet from the vaporetto stop on the Alilaguna blue line from Marco Polo airport. Then when we left the B&B for the ship, we took the Alilaguna direct to the ship. We didn't have to go through the People Mover or Piazzale Roma, etc. It was easy as we didn't have to lug suitcases over bridges and lots of cobblestones, but was able to visit Venice easily us - an older couple. We want to go again to Venice, and stay a whole week before leaving. Venice in November is quiet. Never colder at night than 50 F. Read Less
Sail Date November 2018
Main reason to travel was a "new ship" This should be reliable and meet our expectations. The ship was majestic and magnificent but mellowed in a few areas. Dining food was wet 60% of the time due to standing time. This means ... Read More
Main reason to travel was a "new ship" This should be reliable and meet our expectations. The ship was majestic and magnificent but mellowed in a few areas. Dining food was wet 60% of the time due to standing time. This means 40% was excellent. I measured this against Caribbean and Cunard where their food was very consistent Waiting to attend the theatre was potential safety issue because of crowd rushing to get seats in a theatre which was narrow walk ways and sit down space was like being on a cheap long haul flight. Designer of ships please note. 80% of all problems normally relate to poor design of one thing or another The one area which must be upto standard are beds, my bed sagged after 8 days, which caused my back to ache. Beds on ships must be commercial grade. I took plenty of shots of the ships, so it must have appealed to me. Read Less
Sail Date November 2018
If you are desire a long rest, a Transatlantic Cruise is an ideal escape. This was our first, taken on the recommendation of friends. The staff, food and service were excellent. There was an interesting speaker each morning for one half ... Read More
If you are desire a long rest, a Transatlantic Cruise is an ideal escape. This was our first, taken on the recommendation of friends. The staff, food and service were excellent. There was an interesting speaker each morning for one half hour, no guest speakers for the remainder of the day. There should have been another speaker for an afternoon session, not just staff from the spa talking on various health and appearance issues. The scheduled times of the same activities remained the same each day, trivia is an example, limiting the opportunity to attend different venues. After the second day, I found the sea days and activities monotonous, and missed the variety of different ports of call. The port of Barcelona was excellent, and would have benefited from an overnight stay. The comics were most enjoyable, especially the multi-talented David Copperfield. We hope Princess brings him back often? This cruise was the first that I felt we missed some excellent entertainment that was scheduled at 9 pm, which conflicted with late traditional dining. Other cruises would have arranged for a second showing. We have cruised often, and will continue to do so, but will choose those offering the opportunity to explore new places. Read Less
Sail Date November 2018
We sailed with Princess eight times in the past but this was the worst. The biggest problem was Princess does not enforce hand sanitizing of passengers in areas serving food like the buffet. Passengers were grabbing food with their hands ... Read More
We sailed with Princess eight times in the past but this was the worst. The biggest problem was Princess does not enforce hand sanitizing of passengers in areas serving food like the buffet. Passengers were grabbing food with their hands as they tried to figure out how to work the tongs, needless to say many got sick on the cruise including me, my wife and the other couple we traveled with. One reason for picking this particular cruise was the ports. Genoa was cancelled weeks prior to the departure with the excuse "too much port traffic". It's hard to understand how they could not have known earlier. I suspect the real reason " Princess didn't sell enough Genoa excursions". Beyond this the 2nd port we wanted to visit, Toulon, was cancelled for weather although the weather didn't seem that bad. No compensation for missing either ports and that left us with 3 ports we had visited multiple times. Add in a non-existent captain (only seen for 10 minutes at the captains party and it was a 14 day cruise) and a cruise director that lacked ANY creativity and you have 10 very boring sea days. The best the cruise director could come up with was napkin folding, flying paper airplanes, egg drops and trivia, trivia, trivia. After so many cruises you would think she could come up with something more entertaining. We spoke to many passengers on-board and they all felt the same way and all couldn't wait to get off this ship. Nightly entertainment was routine as well, one comedian making fun that Americans didn't have free healthcare and side remarks about the president and a second comedian repeating word for word his routine we had heard on a prior Princess cruise. Singers were mediocre at best along with the production shows. Internet was fairly slow and we timed-out many times, this may be do to being in the middle of the Atlantic. The ship is definitely showing it's age and new carpet, furniture, etc would help. On the positive side the food was fairly good and we were happy to visit Sabatini's which had a more normal menu than we have found on other Princess ships. Service was good in all restaurants and relatively fast although we did have to wait for seating for dinner most times. Embarkation and luggage delivery was fast and easy, same goes for disembarkation. Our steward did a good job of daily cleaning of our stateroom. In summary we had another transatlantic on the Emerald booked for November 2019 and I just cancelled and asked for a refund. Spending thousands of dollars to go to ports you have visited many times while being bored on all sea days and night just didn't seem like the best way to spend our vacation dollars. Read Less
Sail Date November 2018
Reputation According to Cruise Critic this ship has issues and many reports from passengers are not positive at all. Our experience with Princess Cruises has always been positive so we went along with the booking we wanted. ... Read More
Reputation According to Cruise Critic this ship has issues and many reports from passengers are not positive at all. Our experience with Princess Cruises has always been positive so we went along with the booking we wanted. Electronic Bookings Great web site that is easy to navigate and where you can do all your bookings. A note about payment for excursions. You can book excursions well ahead of the cruise but payment must be made for the reservation to take place. There is no problem cancelling or changing the reservation until shortly before the cruise itself without incurring any cost. We used our on-board credit on our account in the payment section of the excursions. Evaluation After 16 cruises, 9 of which were on Princess ships we found our Crown Princess evaluation the lowest we have written. However, it is not all bad. Princess Cruises and Crown Princess had very good points on this trip. Our cruise was from Rome to Fort Lauderdale where the weather interfered with stops in the Mediterranean Sea. There is nothing one can do with bad weather. Ship management is another thing though. The positives were: • The Rome transfers from the airport to the hotel we had booked through Princess and the transfer from the hotel to the port at Civitavecchia to be excellent. It was well organized and we would certainly do that again on any future cruise. • Princess offered a choice of hotels in Rome. We selected the Savoy Hotel which turned out to be near perfect. It is centrally located near the Spanish Steps and Villa Borghese. It is about 200 m from Via Veneto. The hotel is steeped in history and old fashioned charm and includes an excellent hot and cold breakfast. The reception and staff were accommodating. • The embarkation and disembarkation were both very well handled. Smooth operation with no wasted time other than Border Services of course. • Our cabin with a large balcony was excellent. Lots of storage space to the point where we had unused spaces. The new Princess beds are outstanding. And our room attendant Manuel Crisostos was friendly, acutely aware of our likes and dislikes and always at hand keeping our cabin impeccably clean. • We had a traditional dinner where we found the food excellent and the service by Srinath our waiter to be of the highest standards. • On many afternoons, formal tea was served in a dining room. It was traditional and very well done. Definitely civilized. • Overall, the ship’s staffs were all very friendly and courteous. • My spouse needed serious medical attention. Dr Kruger and her whole medical staff provided exceptional support. They were all very professional, showed empathy, and ensured that my spouse was comfortable and able to fly home on arrival in Fort Lauderdale. We could not have received better attention and treatment. To counter those positive points we found the following deplorable: • In our booking we had a choice of traditional dinner at 6 pm or 8 pm. We selected 6 pm and it was confirmed. Before the cruise we were twice advised that the dinner timings at been changed throughout the fleet to 5 pm and 7:15 pm. 5 o’clock being too early for us we elected to change to 7:15 pm. However, on embarkation we discovered that Crown Princess had ignored the company direction and had us at the 8 pm sitting. We gave it a try and found it much too late. That set a very negative tone for us. • The water system was problematic with air in the pipes, cabin hot water that came out brown and for two nights there was no water at all in the cabin from midnight to 5 am. Even if Princess the tap water is potable, I would wager the=at CDC would not agree when the water is brown with air mixed in the pipes. • On 13 November there was a sewer smell in the Atrium early in the morning. There were also similar sniffs of methane on occasion but that morning it was a significant venting issue inside the ship. • The food in the Horizon Court (Buffet) was generally lukewarm at best. The fried eggs in the morning were cold and meats as well. There was also a paucity of mixed salads at lunch time. Overall, the layout needs to be re-thought and the foods meet common heat standards. • The daytime entertainment lacked lectures on relatively serious subjects without having to seek the discovery channel on the cabin TV. Instead, there was bingo, bean bag tossing, games on trivia, and similar activities, or, commercial sales pitch of all sorts. The only lecturer dealt with his career in Hollywood… • On past cruises you could see performers in many locations on the ship but on Crown they used DVDs instead of musicians albeit the Atrium had entertainers but no seating space. • The smoking in the Casino that spread to the rest of the ship and the crew lounge venting on the promenade deck was offensive to us. We cancelled our reservations for a future cruise on Crown Princess and would look elsewhere in the future. Read Less
Sail Date November 2018
Always wanted to cross an ocean as an immigrant to Canada. This was our first cross Atlantic cruise, our first on Princess and the first ever cruise for my partner. The boat was very good. We had a great time on this trip. We were ... Read More
Always wanted to cross an ocean as an immigrant to Canada. This was our first cross Atlantic cruise, our first on Princess and the first ever cruise for my partner. The boat was very good. We had a great time on this trip. We were in Europe for 2 weeks before embarking visiting Paris and Rome each for a week. The staff was great. The restaurants were to our taste quite too similar. The food was good but the three anytime restaurants had a very similar decor and the menus sounded very similar. We preferred by far the steak house over the Italian restaurant for the pay a fee restaurants. We loved the cabin and the mattress and pillows were the most comfortable we ever slept on. Too bad the mattress is not sold in Canada. Our Stewart was fantastic. It was a pleasure to have Wilmer helping us. He did an amazing job. For activities, my partner would have loved more hands on activities like cooking class. I enjoyed the movie under the stars. The larger pool was a lot of fun especially with a little sea movement cresting some waves. We enjoy the coffee bar. I used an Internet package. It was great to be able to work from the middle of the Atlantic. If possible it would be great if the speed could be increased. At time it was painfully slow. Regarding the TV, we would have preferred for the movies at least an option to start the movies when we wanted like a Netflix style. A little more selection in movies and shows would be great on such a long cruise. We only used princess excursions at one harbor. We did our own at the others. We never looked really at the excursions offered. We were used to go on our own. Embarking was very easy and smooth. Disembarking was good too. Just slow with the us customs to clear. Read Less
Sail Date November 2018
Always wanted to experience a transatlantic cruise. The Crown Princess was great. Entertainment was less than desirable! Food was good. Ports were great. Getting to the ship from the train station (Civitavecchia) was a very bad experience. ... Read More
Always wanted to experience a transatlantic cruise. The Crown Princess was great. Entertainment was less than desirable! Food was good. Ports were great. Getting to the ship from the train station (Civitavecchia) was a very bad experience. There were a few people that didn’t have a clue how to get to the ship. The shuttle never stopped at their Shuttle Stop! We had to walk to the ship from the train station. With all our luggage! One couple was quite elderly. The other ship, in port at the same time, had a continuous shuttle! Our cabin as far as cleanliness was ok. The stewards really need to clean counters, mirrors, tv screen a bit better. Beds were amazing. Two amazing bar tenders in the crooners bar were fantastic! Bruce and Victor, also Jasmine in the crooners bar made it a very enjoyable time! Always remembered who you were and what you drank. Always made your presence known! Shore excursions of course are always pricey but were enjoyed. The activity staff were great when it came to their entertainments. The comedians were awful! One comedian walked so fast back and forth that he gave me a headache. Wasn’t funny! Disembarkation was brutal. Because it was a transatlantic cruise, everyone had to go through customs including all the staff! Only two international lines and four lines for the Americans to go through customs! Read Less
Sail Date November 2018
We wanted a transatlantic cruise, and Rome was an attractive port in which to spend pre-cruise days. Genoa, Toulon, Barcelona, and especially Azores, were all interesting ports. Genoa was dropped, and replaced with Livorno about 12 days ... Read More
We wanted a transatlantic cruise, and Rome was an attractive port in which to spend pre-cruise days. Genoa, Toulon, Barcelona, and especially Azores, were all interesting ports. Genoa was dropped, and replaced with Livorno about 12 days before sailing. We couldn’t stop in Toulon due to rough seas and high winds. Barcelona and Azores were wonderful, but at least 4 of our 9 sea days were very rough. We’ve investigated the fall crossings for several years. They normally set sail by the third week in October, so I’m not sure if the later sailing contributed to the rough seas. The last theee days, we had lovely, warm weather and smooth seas. This is a good value cruise, but it is not the typical mix of Princess passengers. Entertainment was not quite up to the standards of other Princess cruises, but Magic To Do is a very well-done, professional show. The food was good, and service is overall very good, especially in the staterooms. One issue we had was that we both came down with colds. My husband’s symptoms occurred immediately upon entering our stateroom. Mine developed 4 days later. We both noticed that we felt much better when we were out of our rooms, especially when we were in fresh air. Not sure if the feather bedding contributed to the symptoms/seriousness of the colds, but the stateroom sure didn’t help. Read Less
Sail Date November 2018
Ship was just OK - nothing to write home about. Bed was wonderful and large TV was a nice touch. Wait staff in Botticelli dining room was fantastic! Nelson and his crew were outstanding! Unfortunately the food was less so. Embarkation in ... Read More
Ship was just OK - nothing to write home about. Bed was wonderful and large TV was a nice touch. Wait staff in Botticelli dining room was fantastic! Nelson and his crew were outstanding! Unfortunately the food was less so. Embarkation in Rome was unbelievably quick and easy - best ever in all of our cruises! Seas were very rough early on in the cruise and we could not make port in Toulon,France due to high winds. Many cruisers were disappointed because they had booked shore excursions. It was understandable because the safety of the ship and passengers has to come first. We met some great friends on the trip and look to travel with them again. Disembarkation went well with some delays going through customs. Getting a porter was a must since we had many bags. We spent 2 weeks in Sicily with family and one week in Rome before the cruise. Read Less
Sail Date November 2018
We took this cruise from Rome to Ft Lauderdale on Apr 3 to Apr 17, because it was a great price. One port, Genoa, was changed to Livorno, Italy because a bridge collapsed in Genoa. Another port, Tulu, was skipped due to high winds, ... Read More
We took this cruise from Rome to Ft Lauderdale on Apr 3 to Apr 17, because it was a great price. One port, Genoa, was changed to Livorno, Italy because a bridge collapsed in Genoa. Another port, Tulu, was skipped due to high winds, which was disappointing but understandable. We have enjoyed at least 10 other Princess cruises and we felt that the dining service and food were not as good as on other princess ships. One night when lobster was served, our 8 table mates were waiting for the waiter to de-shell our lobsters. When we questioned the waiter, the answer was, we don't de-shell the lobster unless you ask. The buffet area food was the same as the dining area. The TV screens in the gym always have glare from the ceiling lights, making it very difficult to see the screen. One day, in the Fitness area, the air conditioning was not working, the Captain of the ship showed up to do his excess routine, when he heard the complaints among the customers, he left in no time. Read Less
Sail Date November 2018
I chose this cruise because it was going where I wanted to go at the time I wanted to go. I cruised on the Crown Princess from Rome to Ft. Lauderdale. My friend and I had a balcony cabin on the Baja deck. I found the balcony cabin to be ... Read More
I chose this cruise because it was going where I wanted to go at the time I wanted to go. I cruised on the Crown Princess from Rome to Ft. Lauderdale. My friend and I had a balcony cabin on the Baja deck. I found the balcony cabin to be smaller than other cruise lines I have traveled on. The beds were in twin position and were hardly separated enough to walk between. There was no sofa and there was only one chair in the cabin. Storage was ok. Felt we had plenty of closet and clothes storage for our things. The shower was a bit small, but worked ok. Dining was give or take. I had heard the food was not up to par and I think I would have to agree with the comments. Entertainment by the crew was great, the entertainment in the Princess theater, was meh. There were a few activities, progressive trivia was fun and we met many new and great people on our cruise. Service was great from the bars and others. I had a problem with our steward, cannot prove it, but had some money missing 278 EU. I have to blame myself for not making sure it was in the safe, but it disappeared some how and I don't think anyone else could have entered our cabin. I reported it to guest services and security. They came and did a search of our cabin, but no mention of replacing the missing EU. He did keep our room neat and clean and always made sure we had plenty of ice. Unfortunately we incurred some pretty rough seas and we were not able to see Geona. But Livorna was the replacement port and it was a fun day. We did not do any shore excursions through the ship, so I cannot comment on them, but the private tours we did were great at Toulon and Barcelona. The cruisers were definitely an older age than I am used to, when we debarked from Rome there were only about 9 people on the deck for the sail away party, but it was all in all a good trip. I am a travel agent so since I completed all their training I did get to travel as an Elite passenger. They certainly treat their Elite passengers special, with special happy hour snacks each night, but no break on the cocktails. No more two for one and it is now held in the Fuzion bar instead of the other one. We had a mini bar setup and an invite to a wine tasting while at sea. I would have to say the wine selection on the ship was not the best and the price for bottles of wine was more than I expected to pay for the brands they offered. I will cruise Princess again, but will probably try another destination. Read Less
Sail Date November 2018
I have been sailing on Princess for my last 8 cruises. I have found a cruise line that is comfortable for me. This TA from Rome to Fort Lauderdale was chosen for the dates and for a Rome departure. Prior to sailing, I had read complaints ... Read More
I have been sailing on Princess for my last 8 cruises. I have found a cruise line that is comfortable for me. This TA from Rome to Fort Lauderdale was chosen for the dates and for a Rome departure. Prior to sailing, I had read complaints re the Crown Princess as to bad entertainment, food and ship condition .Cruise director, Angela was always present and provided lots of fun activities, Entertainment was very good. Maybe, the best entertainer, I ever have seen onboad ship was Simon Bowman singer and showman (ftom London's west end). Food was typical Princess food (good but not gourmet). The Crown is not a new ship but has nice features and lounges. Magic moments, the Captains Welcome night with the champagne and the passengers, pop up choral performance. (both in the Piazza with onlookers, lining the stairs for 2 decks) A;ready booked for a TA next year. Read Less
Sail Date November 2018
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