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Cruise Ratings
5 Helpful Votes
Sail Date: December 2017
If you love standing in line, getting bumped into, eating terrible food, sleeping in uncomfortable quarters, being overcharged for things, receiving a hard sell on things you don't want or need, and/or receiving terrible customer service, ... Read More
If you love standing in line, getting bumped into, eating terrible food, sleeping in uncomfortable quarters, being overcharged for things, receiving a hard sell on things you don't want or need, and/or receiving terrible customer service, then Princess Cruises might be for you. If you don't love these things, save your money. I don't think it is an exaggeration to say that we spent more of our vacation standing in line than we did having fun. Embarkation, safety training, food lines, lines for activities, lines for elevators, customs, disembarkation...so much standing and doing nothing. I had heard such good things about the food that I could not have been more disappointed. It is cheap, mass-produced and watered-down. Like the kind of food you would expect in a cafeteria or a nursing home. Nothing had flavor. Nothing seemed to have the right texture. I was also super disappointed with the spa services. I've had a $200 massage on land before. It was nice, I'd do it again if I had the money to spend. The one one the ship was nothing like what you'd get for the same price in a nice spa. No music, no aromatherapy, no pampering. You fill out a form, they take you to a cold room that reeks of diesel, coat you in oil for 75 minutes, give you the hard sell on products and then send you on your way. My husband and I waited a long time to be able to take this trip, just the two of us. We're so sorry that this is how we spent our special time together. All we wanted was a nice relaxing weekend away, but what we received was nothing like what we imagined. This will be out last cruise. Read Less
Sail Date: December 2017
Wow. I am surprised to see that some reviewers did not like this short cruise. Clearly it is short, three nights onboard, so things do seem to go by quickly, but we liked it. We used this cruise to get closer to home after visiting ... Read More
Wow. I am surprised to see that some reviewers did not like this short cruise. Clearly it is short, three nights onboard, so things do seem to go by quickly, but we liked it. We used this cruise to get closer to home after visiting family in Seattle. As you may know, a pesky 19th century law requires a non-US flagged ship that is not on a round trip, to originate or end in a foreign port, no US port to a different US port trips allowed. So we took a train to Vancouver, stayed one night and then boarded the ship. The first cruise we took that was not majority US citizens. In fact many guests were Chinese Canadian. Like taking a cruise in the Orient without having to travel so far! Great. Irregardless, the menu in the dining room was typical Princess fare, very good but US-continental. The buffet did offer Asian menu choices, so guess were a lot of guests ate their meals. That might account for the complaints about lines for dining. We went Club Class this time and found the main dining room experience excellent. In Club Class you can always get a private table without delay if you like. On a longer trip I might slip over to the main dining room for some table sharing which we often find fun. The showroom entertainment was a bit low key. The dance and singing troop did a few short numbers both in the showroom and the Piazza. The two bands in the lounges were great so we spent the nights dancing to the music. All staff were very friendly and helpful. As December can be, for the first two days and nights it was cloudy and cold with some rain. That limited the outdoor activities but it was an interesting experience to be out on deck around midnight with a cold rain and wind blowing with darkness all around. Fun for a few minutes then back inside which was no different then any other cruise. That made us appreciate our sailors guarding the North Atlantic in the winter. Overall, lots of fun. We may do the LA to Vancouver cruise this spring. Read Less
4 Helpful Votes
Sail Date: December 2017
The overall cruise was great. This was our 7th cruise (5 with Princess and 2 with Celebrity). My wife and I feel the food on Princess is considerably better than on Celebrity. The Coral Princess ship is one of the smaller ships which was ... Read More
The overall cruise was great. This was our 7th cruise (5 with Princess and 2 with Celebrity). My wife and I feel the food on Princess is considerably better than on Celebrity. The Coral Princess ship is one of the smaller ships which was built specifically to go through the canal and as such there are a few disadvantages over the larger ships. We found that by selecting a dining time we were able to walk right in to our table while the "anytime diners" had to suffer long lines particularly for the early dining hours. Because of the smaller ship and dining facilities we were put in a 8 place table setting even though we requested a 2 place. The other drawback is you need to get to the show about a half a hour early in order to get a good seat. The shows however were well worth it. Even though these points might be considered inconvenient by some people the overall experience of the smaller ship is a great one. All of the staff working on the ship were excellent with one exception. The lady that worked the future booking, I believe her name was Bernadette, was a bit snippy and didn't want to devote much time to your questions. Oh well, you always get people like that no matter where you are. Nevertheless, everyone else was friendly and excellent to cruise with. We particularly liked our room attendant (Ray) and Christian and Roldolfo in the dining areas were excellent as well. We liked the fact that twice a day there were happy hour prices in the bars as opposed to Celebrity that had none. The showers are small, but understandable considerably the limited space. We also liked the fact that on this cruise the people weren't always bugging us to purchase meals at the specialty restaurants, the spay treatments, etc. This too was unlike Celebrity that pestered us all the time. If you have experienced a full transit through the Panama Canal we would certainly recommend it. It is essentially a once in a lifetime experience. We found the food to be superb and with lots of variety both in the restaurants as well as the Horizon buffet. A few tips that I would like to share with you: 1) Take along one of the Yeli travel mugs to fill with coffee, water or whatever your drink you'd like. No spilling, the keep the temperature of your drink and they are certainly much larger than the ship board cups and glasses. 2) A few layers of kitchen plastic wrap is great to seal your liquids from leaking on the airlines. Simply cut a piece and fold it over several times and place it over the mouth of the bottle then screw the lid on. Then it doesn't leak in the non-pressurized compartments on the plane. 3) We saw some of the people traveling with others would hang a tiny white board on their door for their companions to write a message on which provides a convenient to tell the others where you will be. I'm not sure you can buy these, but I am guessing if you do a search on the internet you can find them. Read Less
2 Helpful Votes
Sail Date: December 2017
I Chose this cruise for two reasons, I had always wanted to do a Trans Atlantic Crossing, and I wanted a smaller ship. All my previous cruises were on much larger ships. Plus i have had great experiences with Princess in the past. The ... Read More
I Chose this cruise for two reasons, I had always wanted to do a Trans Atlantic Crossing, and I wanted a smaller ship. All my previous cruises were on much larger ships. Plus i have had great experiences with Princess in the past. The staff was great. Although it is embarrassing that they have been briefed on who has ordered the drink plan, and they keep an eye on you. The ship is old, and it shows, but the staff makes up for it. Would NOT recommend this cruise for Transatlantic Crossing, due to its size, after two days and a cruise director who needs to retire, I needed a few more spaces to walk around in. You can NOT be anonymous on this ship. The rooms are basic, and clearly if you look at seams in bathroom, they keep applying quick filler for cracks, in my cabin it was chipping off and falling on floor- just was not quite sure what it was at the beginning. Staff was great. However Effie Manger very kurt and rude. Lost a big sale do to his attitude. On other ships Effie managers have been great. Don't expect a lot of whizz bang from this ship, or educational classes, as they advertise for other ships. If you are looking to just read, relax, and go across the Atlantic, this is the ship of for you. Read Less
Sail Date: December 2017
Venice to Rome 12 nights (23NOV to 5Dec2017) back-to-back Rome to Fort Lauderdale 17 nights (5Dec-22Dec2017). To enjoy a long cruise, you must prepare how you wish to spend the many sea days (here included 8 transatlantic sea days). ... Read More
Venice to Rome 12 nights (23NOV to 5Dec2017) back-to-back Rome to Fort Lauderdale 17 nights (5Dec-22Dec2017). To enjoy a long cruise, you must prepare how you wish to spend the many sea days (here included 8 transatlantic sea days). While there was a multitude of activities that I did not do, I participated many activities offered by the fabulous team under the direction of Sammie Baker, our Cruise Director. I was never bored as I had brought my own crochet projects, attended every performance of the Cast Dancers and Singers, and my favourite guest performer, Diane Cousins, took dance lessons by Sarah and Dillon, did arts & crafts with Brendan (Cast Dancer from New Zealand), watched the Culinary Competition and Galley Tour, watched the Virtual Bridge Tour Presentation, and most worthwhile, attended the nine Astronomy Enrichment Lectures presented by Dr. Rhodri Evans. I loved the majority of my breakfasts and lunches in the Deck 9 Buffet, unfortunately my dinners in the Club Restaurant were inconsistent and I did have several sub-par dinners. Service was generally good. We took a few very good shore excursions, but we mainly explored on our own, and took taxis and public transportation. We were in Naples twice, and we're very surprised that Princess did not offer an excursion to Caserta Palace, which is a must see heritage site rivalling Versailles (and only 35 km north of Naples). One minor complaint: I did not enjoy my foot mud bath and massage because she spent the whole 45 minutes trying to up sell products so it was not relaxing at all. Deck 3 Cabin 3015 mid-ship. Had abundant closets and shelves for two women. Love seat sofa very convenient. Vanity desk with chair. Mini-fridge. Twin beds felt narrower than normal. Porthole was not obstructed (OV is porthole). We were very happy to be on Deck 3, in winter (Dec) in Mediterranean had 4 days of rough seas (Captain ordered porthole closed). Those in higher decks felt the waves more. We missed 3 Mediterranean ports due to storms. Once we sailed out of the Mediterranean, got to Tenerife, and into the transatlantic crossing, it was very smooth sailing, and every day was sunny and warm towards Fort Lauderdale. Read Less
1 Helpful Vote
Sail Date: December 2017
Princess has so many satisfied passengers. We have cruised about 20 times, and always found cruisers who raved about Princess. So we decided to check it out for ourselves. This was a B2B Med/TA cruise.We weren't worried about the smallness ... Read More
Princess has so many satisfied passengers. We have cruised about 20 times, and always found cruisers who raved about Princess. So we decided to check it out for ourselves. This was a B2B Med/TA cruise.We weren't worried about the smallness of the ship-we are perfectly happy amusing ourselves. We were excited about the ports, new and old, and looking forward to the 8 sea days at the end. Embarkation was easy. The ship was in Venice for two days. When we water taxi'ed out to it, no one else was in line. We got checked in and onboard quickly. Our cabin, a mini suite, was quite nice.We were hungry and decided to get burgers at the BBQ Grill on the pool deck. The burgers were awful. The meat was gristly and greasy and the buns stale. It was Thanksgiving so at dinner we ordered the turkey. Again, the meat disappointed. it was more like a Swanson tv dinner than a roast turkey. The veggies and dessert were good though. The next day when Mr S ordered the jerk chicken and the meat was dry and tasteless we began wondering if we were going to become vegetarians for the rest of the trip. This unevenness in the quality of the food continued for 29 days. Soups on the buffet were uniformly excellent, but the set up made it very hard to serve yourself. We were kind of stunned, in fact, at the self service on the buffet. Many items were hard to reach or involved hot serving utensils, and it was hard to get anyone to help. Just not enough staff. it is a small ship so a small buffet with less choices than we are used to. In the dining room and the buffet food temperature was an issue. We were very fortunate with our table mates in the dining room. this made the forced early dining time of 5:30 more bearable. Why is any ship still not allowing anytime dining? Hard to figure. By the way I would not waste my money booking Club Class on this ship. The cruisers who elected that were seated in a group of tables at the entrance to the dining room, meaning they were scrutinized by everyone and their brother as people paraded in to dinner. Some of their food was prepared at a little induction cooktop that was just after the maitre'd station. Not very appetizing. I would have thought they would have placed the Club Class area in a quiet corner, not adjacent to the thundering herds. Trivia was more lame then usual, as the cruise director staff apparently was made to use an out of date source book for the questions. Not sure why cruise ships can't get this right, but Princess' trivia was worse than usual. An exception were the trivias conducted by Robbie, who was the stand out star of the Cruise Director's staff. We don't go to the shows but we do listen to the music. Midway through the cruise the good duo was transferred to another ship and a lesser duo with a very limited repertoire brought on board. The cruise director seemed to enjoy concocting entertainments that revolved around her. We were not amused and steered clear. Numerous cruisers including us had issues-most minor-with things on the ship, and the surprise was how these things were handled. We were treated very disrespectfully and often blamed. One group of experiences Princess cruisers was given the bum's rush out of the dining room due to an impending muster drill. Being passengers in transit they were not required to participate, but the maitre'd, told them to "Just get out". This whole experience was a mess and I dearly hope there never needs to be a real evacuation of the ship. The crew is clearly unprepared. We had an issue with our prepaid drink package. Basically, they refused to honor the terms of it, said they did not have to honor what was on the internet, said that they had changed it after we bought it, etc. We never got this resolved as I became tired of dealing with it. We also made a steakhouse reservation for my birthday which they lost. When we showed up there were many empty tables, and they finally, begrudgingly, seated us, but not after blaming us and accusing us of having made the reservation for the wrong day. It was really quite extraordinary. We met so many great people on the cruise, many of whom were very frequent Princess cruisers, we don't know how to explain the way so many people were treated so poorly except to conclude that there is a major middle management problem on the ship. Lower echelon staff were generally good to great. Some of them confided they were going to try to transfer to different ships. The ship had recently gone thru a refurbishment and much of the public furniture was new and very nice. Our mini suite had new things also, and we liked it a lot. Exceptions were the balcony furniture which was kind of ratty, and the products in the bathroom. I ended up buying products in the spa at the half off sale. The paper products in the bathroom were also rough and low end. We had to skip several ports due to bad weather. The captain did do a nice thing for the first port we skipped, which was Kotor (Montenegro). they stayed in Dubrovnik an extra day and offered a bus tour of Kotor. We appreciated that a lot. For those who do not like the motion of the ocean I would not recommend this small ship. We had several days of rough seas, and some of the passengers really suffered. We were ok with it but glad when we escaped into smooth seas and warm temps on the crossing. A big pet peeve for me was the laundry. I hated the laundromat, very tight and confined and filled with hostile people arguing over the dryers. I was surprised that there was no option of a bag of laundry for $20 or so like most cruises have. I will never again spend my vacation worrying about laundry. Princess, you have many fans, but you also have problems on the Pacific. Fix it, it is too nice a ship and your loyal fans too great a group to have to put up with the disrespectful treatment dished out on this cruise. In the meantime, we are going back to Holland America for our next cruise. Read Less
Sail Date: December 2017
We love this small ship and usually like to leave home during the holiday season. We had a bit of weather and missed the port in Cadiz. We have done this crossing many times at this time of year and I feel 8 straight sea days is too much, ... Read More
We love this small ship and usually like to leave home during the holiday season. We had a bit of weather and missed the port in Cadiz. We have done this crossing many times at this time of year and I feel 8 straight sea days is too much, The other cruises stopped some where else like Morocco, Azores, Tunisia or the Caribbean to break up the crossing. It was nice to have Sammy as the cruise director. We had a Club Class cabin, which I have to say really did not do much for us. We had a special dining area, but could not bring friends and the food was the same except for a special dish made by the head waiter. A couple were really good, but most just OK, one was disgusting. The other Club Class benefit is you get more pillows and two half bottles of wine and priority boarding. We are Elite so really did not do much for us. The are trying to copy Celebrity "Aqua Class" but missed the mark.We got to go to a couple of special "Wine lunches" where the Chef made a lunch with wine pairings. The food was excellent and it was a great event, don't think that they are common, but if you get a chance ever DO IT. So we know the chef can cook, but their is only so much you can do with the ingredients Princess provides and we have seen the quality go down over the years. This ship will always be our favorite, very intimate and relaxed. Easy to make friends. Read Less
Sail Date: December 2017
Pacific Princess ,1st time on this small ship , but have enjoyed cruises on Oceania and Azamara . Ship has nice ambience and a warm and welcoming staff , some features are showing their age ,with some recent renovations . She has a loyal ... Read More
Pacific Princess ,1st time on this small ship , but have enjoyed cruises on Oceania and Azamara . Ship has nice ambience and a warm and welcoming staff , some features are showing their age ,with some recent renovations . She has a loyal following among staff and guests. Very good itinerary , sailing from Venice ( overnight) Croatia , Kotor , Greek Islands , Naples , Rome , 2 ports in Sicily , Barcelona , and Canary Islands make for a very interesting cruise . Very good production shows , guest entertainers along with guest lecturers help past the time . A relatively small ship . an easy walk fore to aft , never a line for anything , she has a loyal following among guests and staff . On this size ship , we were always encountering officers , staff and entertainment staff , a more intimate setting for such a long voyage . Read Less
Sail Date: December 2017
I went on this 3 day coastal cruise from Vancouver to LA. Check in was fast but after that it went down hill fast. We waited 2 hours before being allowed to board ship. Good thing I bought my own water because there was no drinks or snack ... Read More
I went on this 3 day coastal cruise from Vancouver to LA. Check in was fast but after that it went down hill fast. We waited 2 hours before being allowed to board ship. Good thing I bought my own water because there was no drinks or snack avialable. Then when we wanted to get on, we were delayed by photographer taking pictures. It was freezing that day and they held up the line to get on again , taking your picture outside. Why didn't the picture get taken inside when we first checked in. When we finally entered the ship, there was no welcome to Princess greeting or drink or anybody. You just kinda stumbled in and if you had not cruised before, you would have no idea where to go. Since I have cruised before I knew to go up to buffet for lunch. The buffet selection is the smallest of any cruise line I have been on. Food was OK at best. Very small selections. There is no ethnic selections. It was also freezing. It was like eating outside. When we mentioned this to the waiter, he said that the doors are opened , that's why it's so cold. I thought that's the worse excuse of not turning on the heat I ever heard. And the doors were definitely closed. After that i wanted to use the spa and work out. That was not functioning till later, I was told. I went in evening and all the steam rooms and heated beds were not warmed up, the facets in the steam rooms were not working and never worked during the whole 3 day cruise. The exercise room was not opened till the afternoon of the second day. There was a lot of new staff and they were not trained yet. We had an inside cabin and it was super small. They changed the bedding after dry dock and we had really warm duvets. But I think that's the only thing they fixed. The fridge was broken, never got cold. Even after mentioning it to room steward and desk, nothing was done. The room stewards would walk right by you without a good morning. We never got any animal towels like we do on other cruises. The room cleaning was fine. We ate in dining room every night. The first night, I had a seafood dish with clams and mussels. The shells were broken and I bit into a shell. I was so lucky that I didn't break my filling. I mentioned it to the wait staff and the head waiter came by and seemed unconcerned. He goes do you need medical attention? I said first of all, u don't put broken shells on a plate, because they will cut your mouth and also if they did not open , you couldn't tell, which could make you sick. He just told me cause they stir them around in a pot the shells break. That's how it is. The food in general was OK. Some of the soups were super salty. The prime rib was very good, but my girlfriends piece was tough. The fish is not that fresh, so I would avoid. The desserts were not that good. The ice cream tasted like mass produced. The waitress informed us it was made from a powder mix and it tasted like it. I tried the rhubarb ice cream and is was bright pink and did not resembled anything rhubarb. The ship is very old looking and the elevators do not work. I was stuck in and elevator with another couple. The doors would not open and none of the buttons would work. We used the phone and the person on other end said he would be there in a few minutes. After 10 mins nothing was happening. I tried to scream through the crack of door and we tried to call again on the phone and no answer this time. The other guy in elevator somehow got the door opened and there was no one on the other side. The door closed right away and I informed the desk what happened. The next day I was in a different elevator and it just started in go down and didn't stop at any floors. All the lights on the panel went out and couldn't be lit up after trying to push buttons on every floor. It went down 4 floors and stopped. I just jumped out and walked up the stairs. Another scary experience, that the front desk didn't seem concerned about. There was an event for EFFY jewellery and they offered free rum cocktails. At the end of the presentation they told us they were ran out of the drinks. And to come back to the later presentation. I thought "ARE YOU KIDDING ME". It's a ship, you do not run out of drinks. We informed the desk again and they did nothing. Not even a offer of a free drink in the lounge. I was so mad after a trying 2 days. Service is so bad on this ship, if stuff goes wrong, nobody cares. I asked for a water at the coffee bar and , he goes no you gotta go to the bar. I said you don't have water here? He goes Yes. THEN WHy CAN'T I GET WATER HERE. The night show in the main theatre were so bad. Every night there was a different one man comedian which lasted about 25 mins. No singing or dancing productions. I attended a orgami class and I was late cause I couldn't find the room. She put me down cause I was late and rushed through the remainder of class. The poor guy that was sitting with me was totally lost but she never came by to help him. The toilets were out of order all the time in the public spaces. I never saw people cleaning the public areas like on other ships. The only positive things were: 1. the pizza is delicious 2. movie under the stars is good 3. the dance class was the best, a very good teacher 4. the lobby looked beautiful decorated for Christmas I don't think, I will ever take Princess again. Just too many negative things. Holland American and Celebrity does not have these issues. If there is anything that goes wrong they will fix it. On Princess they just don't care. Read Less
1 Helpful Vote
Sail Date: December 2017
Enjoyed the mix of sea and port days, but felt they could of offered more on sea days. There was one lecturer on board, who delivered a good variety of talks. The weather wasn’t great so unless you like to gamble and play trivia ... Read More
Enjoyed the mix of sea and port days, but felt they could of offered more on sea days. There was one lecturer on board, who delivered a good variety of talks. The weather wasn’t great so unless you like to gamble and play trivia there was not much to entertain. The ship doesn’t have TV on demand, so I they play movie over and over and you have catch it right. Our room furniture was very uncomfortable and ship could use an upgrade. They did bring in some great performers, and rotated several throughout the 2 & 1/2 weeks, but shows were standing room only, we stood for several. Club class dining was excellent! Sevice and food were both top class. Overall ship service was very good. Port tours which we mostly did on our own where very interesting. I wouldn’t repeat this specific cruise but am glad that we had the experience! Read Less
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