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835 Princess Repositioning Cruise Reviews

Was really looking forward to being on the Majestic again. Absolutely thrilled and delighted that Princess offered us an upgrade from a balcony suite to a Mini-Suite for a minimal cost. Unfortunately some of the passengers ruined the ... Read More
Was really looking forward to being on the Majestic again. Absolutely thrilled and delighted that Princess offered us an upgrade from a balcony suite to a Mini-Suite for a minimal cost. Unfortunately some of the passengers ruined the experience with their ignorant behaviour - noisy, pushy and totally unaware of fellow passengers. We utilised Anytime dining and the experience varied from really good to disappointing. Our last dinner was dreadful - had to wait for an hour to receive the main course and the wine we ordered. The wait staff did not come near us when we finished the main course and as we had waited a ridiculous amount of time, gave up and left the dining room. I had made an enquiry at the front desk as to the latest we could disembark so I could inform my son who was picking us up. The answer was vague. Then we were not provided with the normal form to nominate a departure time. Lucky for us, it was a short cruise so we only had a small suitcase that I could manage myself getting off. The WiFi speed was the worst we have ever experienced on Princess. It would lose connection but still gobble up the Internet minutes unless I rebooted my iPad and then try to log off. I lost 60 minutes because of this. I keep my iPad up to date with the latest OS and have no issues at home. The stage show “Fantastic Journey” was one of the best we have seen and I would highly recommend it. Sadly the experience was spoiled by the hordes of ignorant passengers, constantly talking and letting their children run about. These passengers came late, crowded around the stairs. Hopefully this is only a blip as we are booked on five more Princess cruises. Read Less
Sail Date September 2019
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process ... Read More
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process very early. Shops with expensive prices. Atrium is a small hole in the vessel. Elevators are old and dirty. Not sailing again with a Princess. The staff seem to agree that Royal Princess have higher standards in food, cleanliness and ship entertainment. The cocktails were very overpriced. Coffee tasted like water, looked muddy. Tea was better option. Same breakfast menu every single day. Buffet posts and glass were extremely dirty. Staff around ship couldn’t answer badic questions, but gave honest responses, “sorry, I can’t answer that, maybe someone else knows”!!! I would spend a few hundred more and get a better experience with an alternate cruiseline. Many seniors with books in hand and ready for relaxation. Read Less
Sail Date September 2019
I chose this cruise because I needed a small break. It was perfect to leave from my home port. The stop in Astoria was uneventful. I would have liked to stop in Seattle or San Francisco, anywhere but Astoria. The people at my dining ... Read More
I chose this cruise because I needed a small break. It was perfect to leave from my home port. The stop in Astoria was uneventful. I would have liked to stop in Seattle or San Francisco, anywhere but Astoria. The people at my dining table were wonderful. we ranged in age from 48 - 82 and had a great camaraderie. The games were hilarious at times. The staff were awesome. They upgraded me to a balcony which I loved. I sat out there in the mornings with my tea and just listened to the sound of the waves and was at peace. I was able to see some whales blow but not emerge or breach. Dani, Christopher, and Carlos took great care of me in the dining room. The food was bland. I heard this complaint from several guests onboard. I don't know if they don't season the food because they think most of the guests are elderly and cannot tolerate it. The worst food on the ship was a veggie burger up on 14. It was soggy and fell apart and tasted terrible. I found the heat inside the ship to be way too high. Read Less
Sail Date September 2019
This cruise came about when my wife and I wanted a quick getaway. We were were on the Ruby last year in Alaska and were looking to take it's repositioning trip south but the Coral itinerary (stopping once in Astoria) was better so ... Read More
This cruise came about when my wife and I wanted a quick getaway. We were were on the Ruby last year in Alaska and were looking to take it's repositioning trip south but the Coral itinerary (stopping once in Astoria) was better so that was that. The ship does have a few odd perks. Buffet is forward instead of aft, restaurants are also forward. International cafe is open to the casino, a definite negative. Almost everything else, however, is a strong positive. Ship was in good condition, most of the crew was great and entertainment was wonderful. We spent a lot of time listening to music in the Wheelhouse bar, mostly the jazz band but had plenty of dance music options. Princess stage entertainment was great. Bayou steakhouse was a strong negative. First, who decided that a cajun steakhouse was a good idea? The venue had no idea what it wanted to be. Second, service was poor with an invisible head waiter and inattentive waiter. Finally, my NY strip was tough beyond belief. I have never sent any dish back in my life until I tried to eat the steak. It was properly cooked medium rare but still not worth eating. My wife's filet was not properly cooked but the waiter never stuck around long enough for us to report the problem. Service took forever and I was charged for a bottle of wine I never ordered (ultimately resolved with 3 trips to the service desk.) This was one negative in an overall very positive experience. Main dining room was good (waits for mytime dining a bit long) and all other venues we tried were great. Read Less
Sail Date September 2019
My husband and I needed a worry-free escape from stressful jobs, one that, once we left the house, was completely taken care of. On this 4 night cruise from Vancouver to Los Angeles, we were able to afford a Club Class Mini Suite with ... Read More
My husband and I needed a worry-free escape from stressful jobs, one that, once we left the house, was completely taken care of. On this 4 night cruise from Vancouver to Los Angeles, we were able to afford a Club Class Mini Suite with Princess transfers at the Vancouver Airport and an overnight at the Four Seasons Hotel. The transfers and hotel stay were well worth the price for us. As soon as we left Customs, a Princess Rep whisked us to a cab and handed a voucher to the driver. At the lovely Four Seasons we were upgraded to a magnificent one bedroom suite with a breathtaking city view. Our luggage was picked up from our suite at 8am the next morning and we didn't have to think about it again until it was safely delivered to our cabin in the very early afternoon. As others have mentioned, embarkation in Vancouver was a mess. There were 3 ships in Port disembarking when we arrived at about 9:45am, and we were herded here, there, and everywhere while the port employees tried to figure out what to do with us and where we were supposed to go. Once we cleared Customs and Princess had more control over the situation, things were much more organized. We were safely on board and in our cabin before 11:30am. Our cabin was very clean, spacious, and in good order. The tub/shower combination in the bathroom was worth the price of the suite. Our cabin steward Jeffrey was perfect in every way and greatly enhanced our experience. Our luggage was delivered very promptly. We couldn't have been happier with Club Class Dining. The separate area of the Bordeaux Dining Room was very peaceful and the service most attentive. The food was good and the extra dish often noteworthy. We never had to wait for a table, and our beverages of choice were instantly at hand. My husband enjoyed the variety of the buffet, but the quality of the food and lack of substantial vegetarian items made it a no go for me. We had Room Service a couple of times. The menu was small as were the portions, but the service was very friendly and you could order as much of any item as you wanted. I had pizza from the Lido Deck on the last day and wondered why I had waited so long. It was really good. The Coral Princess is very clean and well maintained. The crew is pleasant and seemed to work well together as a team. We enjoyed the less frantic atmosphere of a smaller ship, and found plenty of areas to enjoy the solitude of the sea away from others. I thoroughly enjoyed the Thermal Suite in the Lotus Spa. The heated beds were so relaxing, and I'm glad I invested in a pass. It was well worth it to me. It was too cold for us to brave Movies Under the Stars, but the movies also played on the televisions in our cabin and in the Princess Theater. We indulged in Premiere Coffee Cards and are glad we did. Although there could be long lines at the International Cafe, especially in the mornings, my husband greatly enjoyed the specialty frozen beverages available. I enjoyed an after dinner latte in Club Class more than once, along with an occasional Mocktail. Disembarkation in San Pedro was a breeze. We enjoyed a final Club Class breakfast with the same attentive service we had received during the rest of the cruise. We were not rushed or hurried in any way. After a leisurely meal we made our way to the quiet Platinum Lounge until our group was called. Once off the ship, our luggage was easily located and a Lyft quickly obtained for our short trip home. We thoroughly enjoyed our time aboard the lovely Coral Princess and hope to be cruising again before too long. Read Less
Sail Date September 2019
This re-positioning cruise was awesome. The 4 day itinerary was the perfect way to revitalize your spirit and mind. The Coral is a smaller ship but has all the amenities of say the Regal. It is new enough that the carpet still has ... Read More
This re-positioning cruise was awesome. The 4 day itinerary was the perfect way to revitalize your spirit and mind. The Coral is a smaller ship but has all the amenities of say the Regal. It is new enough that the carpet still has spring to it and the rooms are clean and rust free. The food was excellent. The main dining rooms were large with a lot of ramps for passengers that need assistance. The buffet had many delicious dishes to choose from. The deserts were outstanding and the fruit was sweet and fresh. The cruise staff was outstanding. The passenger games were funny and the staff kept the party going. The art staff was awesome. They gave different lectures on various artists that were interesting and informative. Their knowledge of the artists and their work was impressive. The auctions were fun and the pieces being sold were a outstanding value. This is a trip I would do again. Read Less
Sail Date September 2019
We chose this cruise very last minute as our land trip to Napa fell through. The price for the cruise was a deal we could not pass up so we left for Vancouver. Upon entering the cruise port Princess was there and graciously welcomed me ... Read More
We chose this cruise very last minute as our land trip to Napa fell through. The price for the cruise was a deal we could not pass up so we left for Vancouver. Upon entering the cruise port Princess was there and graciously welcomed me back. It had been a while not choosing Princess. We were so glad we are back!!! The entire experience exceeded our expectations mainly due to the outstanding service we received in all venues. The Crooners Bar with Allan and Pankey was incredible. So fun and energetic. I miss them so much! Robert our room steward and Dani our traditional dining server. All are just awesome. The food was excellent. We ate in the traditional dining room each evening and for breakfast. We also love the pizza. Just like we remembered-so awesome. Exceeded expectations. Enjoy if you go on the Coral Princess and say hello to Allan and Pankey from T and T! Read Less
Sail Date September 2019
Let's start with the condition of the vessel. It needs some major repairs to it's plumbing systems as we had personal loss of our toilet multiple times this cruise and saw many leaking ceilings and buckets throughout the ship. ... Read More
Let's start with the condition of the vessel. It needs some major repairs to it's plumbing systems as we had personal loss of our toilet multiple times this cruise and saw many leaking ceilings and buckets throughout the ship. Heard stories of cabins flooded and carpet replaced, our friends were relocated along with their neighbors due to repairs to their cabins. However I cannot find fault with the crew of this vessel. Captain Tuvo has a very happy crew, we heard crew people tell of how nice it is to work on board the Star and it showed right to the customers as well. Dinner in Sabatini's was fantastic for both service and food. Anytime dining was great, never having any issues getting a table when we wanted. We tried to get Edwardo and Paul each night as they were so good with service and timing of our meals. The barrel chair was in our caribe cabin and we were thrilled to see it. Air conditioning did not work on our warmest day in San Francisco when jellyfish clogged the cooling system we heard, but in our cabin is was fine. Overall the ship does need some care and we heard it will be dry docked in April to upgrade to medallion. Not sure we would sail her again only due to ship condition but not the crew.....they were a joy. Also enjoyed the smoking lounge Shooters for a cigar and whiskey. I also thought the pools were heated somewhat.....on one day the rear pool was too warm for my taste. Oh yea....this cruise also was to pick their entertainer of the year 2019 so they had four on board to do shows and we voted. The singer Phillip Brown won and he was great. Also even with it's plumbing issues I have to say the public restrooms were some of the cleanest and well cared for we have experienced at sea. Read Less
Sail Date September 2019
Elite member of Princess, have always enjoyed our experiences but not this time. First time I have found that I wish we had not gone at all. Embarkation was fine, cabin, while old was good except ONE plug that worked. Dining, found ... Read More
Elite member of Princess, have always enjoyed our experiences but not this time. First time I have found that I wish we had not gone at all. Embarkation was fine, cabin, while old was good except ONE plug that worked. Dining, found the food in the dining room OK but very little variety and I very much resented that I could not get brewed coffee on my coffee card until I either sent a poor server out to find it as it was not available at the Horizon Court either..Oh well, what you got was not very good anyway. Entertainment-- write that off, two male singers, two female singers, two shows and I believe there was someone who told jokes.....very little variety . That plus there were so many people coughing at times they were hard to hear. Service, lots of service people all who were very good at their jobs BUT especially in the Horizon Court I felt that more effort should have been made to disinfect the chairs, salt and pepper shakers and to keep the food area cleaner and the hand washers filled and to encourage people to use them. Shore Excursion people not nice to deal with, rude at times. Read Less
Sail Date September 2019
Princess takes great care of suite passenger so we enjoyed breakfast in Sabatini's, club class dining, special room services menu items, priority spa reservations, room service on debarkation day and many other extras. We think the ... Read More
Princess takes great care of suite passenger so we enjoyed breakfast in Sabatini's, club class dining, special room services menu items, priority spa reservations, room service on debarkation day and many other extras. We think the cabin price is worth it. We've never complained about quality of food on our many Princess cruises and this one was no exception. In fact, we thought food on this trip was particulary good. Club Class dining each night had a special tableside dish that was delicious each time. We visited the Crown Grill and Sabatini's for diner twice each during the trip and enjoyed truly exceptional meals and service.The crew we encountered was all top notch--friendly, cheerful, attentive and professional. I would have like to have ticked five stars above but we were very disappointed about having two of six ports cancelled. The culprit was the weather which of course is out of Princess's control but the complaint is how missing these ports was handled. We happened to be on a Princess cruise in the maritime provinces of Canada during Hurricane Sandy that caused several of the eastern seaboard stops to be cancelled. Rather than just bob about until it was clear to sail south, Princess found a couple of places for us to visit while we waited. In the current case, Crown Princess merely changed course and aimed to the next stop after a cursory announcement from the captain. It seemed to us that in the case of cancelling the Azores call, we could have remained at Lisbon to have the advantage of a full weekday ashore or stopping at Madeira. Surely the captain knew before we left Lisbon that Hurricane Lorenzo would keep us from the Azores, so we could have stayed at the dock. If we couldn't, an explanation of why not would have been the courteous thing to do. Likewise, an explanation of why Madeira couldn't be a substitute would have been appreciated, especially since we got close enough to that destination to transfer a medical patient from Crown Princess to a boat sent out from Madeira. We think the passengers deserved more than silence. One other minor gripe. Our coffee card from an earlier cruise was refused as having expired. At sale, the cards are advertised as being good on later cruises for specialty coffees and there's no mention of expiration. Pretty cheap on the part of Princess to declare one has expired. Read Less
Sail Date September 2019
This was a back to back cruise at the end of the Alaska season for the Golden Princess. We left Vancouver for Ketchikan, back to Vancouver, then sailed on to Victoria and San Francisco in a second 3 day cruise. End of season cruises are ... Read More
This was a back to back cruise at the end of the Alaska season for the Golden Princess. We left Vancouver for Ketchikan, back to Vancouver, then sailed on to Victoria and San Francisco in a second 3 day cruise. End of season cruises are the best! After spending months on the Alaska run, the crew was heading to Hawaii and then on to Australia and they were in high spirits. The entertainment crew was able to shed their Alaska lumberjack costumes for Hawaiian shirts. Because these were short cruises (4 day and then 3 day) the schedule was packed with activities. It was a delightful experience on this lovely ship. The Golden is an older ship with a passenger capacity under 3000. It has been refurbished and was in really excellent condition even after months on the family-packed Alaska itinerary. It has a lovely atrium around which there are numerous restaurants and bars. The lower floor Vines is a favorite and this one did not disappoint with an excellent selection of wines and superior service. Don't miss the wine and chocolate pairing. This level also has the International Cafe that offers a selection of included sandwiches, soup, salads and desserts in addition to a full bar and coffees. Upstairs is Crooners bar that was always busy and featured a good piano player. From Crooners, one wanders toward the back of the ship to the Explorers Lounge with a stage and frequent entertainment then the Wheelhouse bar for quieter enjoyment and finally on to the Vista Lounge. Centrally located are the Italian Restaurant and Steak House that are available for a small additional charge. Not being red meat fans, we chose the Italian restaurant and found the food and service to be excellent, well worth the extra charge. This ship had a really excellent wine list and we were able to enjoy a favorite bottle of Central California red wine with our dinner at a very reasonable price. For daily dining, we always choose seated dining at a large table. The crew has a talent for seating a together a group of compatible people and this trip was no exception. The food and service were excellent and so was the company. I can't say enough for the entertainment and activities. The entertainment staff went above and beyond. There was daily Zumba and tai chi plus trivia and an ever changing schedule of challenges ranging from Passenger Feud to Moose Racing to an egg drop that challenged passengers to create a device that would prevent a raw egg from breaking when dropped from two stories up to the atrium floor. I came home with a nice Princess water bottle and wine bottle stopper for participating and I had a great time doing it. On both legs the captain sponsored a champagne waterfall in the atrium with ample champagne for the passengers. The pool deck is inviting and was not crowded. This ship has an open pool area and also a covered pool that was more used in the cool and wet Alaska weather we encountered. There was simply too much fun to be had below decks for us to make much use of it. Service was excellent across the board. It always amazes that crew can remember you and your preferences with ever changing passengers. This ship was especially good. Our dining room waiter worked in the anytime dining room for breakfast and lunch and always came over to say hello. The bartenders in Vines and Skywalkers remembered us and our drink preferences and were always ready with beverages and conversation. Our cabin attendants were excellent. Even though we did not select these cruises for the ports and shore excursions, Vancouver proved to be better than we could possibly have expected. We did a Fraser Valley Wine Tour that was really excellent. Who knew? These Canadian wines are not readily available in the US and they are excellent. We also very much enjoyed Granville Island where we did a brief pre-cruise stay. Overall, this was an absolutely terrific week and we look forward to doing it again next year! Read Less
Sail Date September 2019
This was a three night hop from Vancouver down to Los Angeles, an excellent way to pick up cruise credits en route to free laundry. :) The Ruby is not our favorite ship by a long shot. It’s small, and it feels small, despite her ... Read More
This was a three night hop from Vancouver down to Los Angeles, an excellent way to pick up cruise credits en route to free laundry. :) The Ruby is not our favorite ship by a long shot. It’s small, and it feels small, despite her ability to carry so many people. When we got on board, I couldn’t believe the Horizon Court wasn’t a snack bar. What the heck? This was our second time embarking at Vancouver, so we know this wasn’t typical for them - or at least, this wasn’t what they used to be. There were three ships in port and boarding was a zoo. We came into the garage and were shuffled into a queue to a single elevator with our luggage to go down to the second garage level to drop off our luggage, then into another queue to take another elevator back up to queue up to register to get on board. Word to the wise: if you use a cane or are handicapped at all, GET A WHEELCHAIR as soon as you arrive. I was using a cane and was in significant pain by the time we finally got through all the check-ins, customs, immigrations, etc. Just... swallow your pride and use the damn chair. The food was, unfortunately, the least inspiring we’ve had on Princess. Not bad, just not great. Well, no. The Horizon Court selection really was quite poor, probably because it was just so darn small. Dinners were average - nothing special, which was disappointing. What really got my goat, however, was Princess is now so into increasing revenue on board the ships, the menu in the dining rooms include “selections from the Crown Grill for your convenience”... so if you didn’t get a chance to make a reservation at the Crown Grill (the pay-extra dining experience) you can fork over $19 - $29 for an entree in the regular dining room for an upgraded dinner. That is one slippery slope, IMO. Where does that stop? When do we start paying for all our meals, regardless of what we order, in the dining room? This I do not like. At ALL. I didn’t see anyone order upgraded meals, so hopefully that will stop, but who knows, maybe they will expand the practice. I sure hope not, but they seem to be pushing sales for as much as they possibly can, all the darn time. They’re now selling escape room activities, albeit for only $5 each, but it’s another pay-to-play, and $20 for a family of four. Bingo is getting more and more expensive (it’s now $59 for the most expensive package). Gelato will set you back $1.50/scoop, and sodas are $9.95/day + 15% gratuity + tax. Don’t ask about the unlimited booze, you can’t afford it. Someone (anyone) needs to teach them what afternoon tea is. It is NOT a hard roll and sugar cookies. It is finger sandwiches and little decorative cakes. It is scones with clotted cream and jam on BOTH SIDES of the scone after it has been split. It is a selection of tea (not just Earl Grey, which is all they had). That was just bad. How about the good stuff? The staff is great as ever. I love the trivia games (I wish they would schedule them a bit further apart from bingo...) Disembarking was a breeze (although the LA Port is a pig, there’s almost no where to sit while you wait for your ride, but that’s not Princess’ fault). Will we take Princess again? Unquestionably. Just not the Ruby Princess. Read Less
Sail Date September 2019
DW and I choose this cruise due to no flying. LA round trip to Alaska. First kept getting delayed boarding notices. Was supposed to board around Noon but instead 6 PM. Then our traditional dining at Allegro which was booked and ... Read More
DW and I choose this cruise due to no flying. LA round trip to Alaska. First kept getting delayed boarding notices. Was supposed to board around Noon but instead 6 PM. Then our traditional dining at Allegro which was booked and confirmed 1 1/2 years go was changed to Anytime. Had to take vacation time to change it to a not as good substitute set seating dining at Symphony. The room steward was perfect, he met all our needs and went beyond the call of duty, gave him the highest rating on the post cruise eval. Entertainment was uneven. The main production numbers were cut short. We had done the Royal last year October and we saw more versions of the Princess singers and dancers. Some of the guest entertainers were very good and some not. Jennifer Singer was terrific. Was disappointed in the Princess whale excursion out of Ketchican, saw none. The Juneau Tour and Whale Watch was great, saw many whales, saw 3 spouting next to each other, several flippers hitting the water, several diving with tails in the air, and several jumping out of the water and making very large splashes. Food was good or just OK in main dining, worse with few exceptions at Horizon, very good at International Café, very good at Alfredo's, excellent at Sabatini's. Balcony cabin was smaller than older Princess ships. Matt O, cruise director, was all over the ship and terrific, made the otherwise too many sea days in a row do-able. An on that note, Victoria was skipped due to the last portion of the new extended dock not being finished due to that part lost a sea during a storm. Princess should have substituted another port, say Vancouver. Read Less
Sail Date September 2019
Repositioning from Vancouver to LA Sept 14th. I'm sure there are many people that were upset by circumstances about our departure which was delayed. This was well explained by the Captain, the tender for refuel had spilled causing the ... Read More
Repositioning from Vancouver to LA Sept 14th. I'm sure there are many people that were upset by circumstances about our departure which was delayed. This was well explained by the Captain, the tender for refuel had spilled causing the delay. That noted the staff and crew did everything to accommodate the passengers due to the delay getting into LA. We found all the activities available were excellent and enjoyed the cruise in it's entirety. Unlike the poor Holland cruise we had, Carnival cruise line does much better with Princess cruise line for attention to the customer. Onboard activities were plentiful. The food in the Buffet was excellent and we found it better than the Dinning room fare. Also the Pizza restaurant and International Cafe were wonderful to grab a nice snack or meal at. The ship was well maintained and almost everything was clean and spotless. The one thing that was difficult was getting used to the Deck layout's and the Dining rooms. Having to go to deck 4, up and down to get to the main dinning room was an odd situation. But once that was figured out it was much easier to work with. I would recommend Royal Princess over all the other cruises we have been on, with the exception of Disney. Read Less
Sail Date September 2019
A relocation cruise seeing new ports looked great.Hi trip was OK, but a lot of little issues stopped us from putting deposit on future cruise – It started at beginning – not given cabin number till couple days of sailing, then week ... Read More
A relocation cruise seeing new ports looked great.Hi trip was OK, but a lot of little issues stopped us from putting deposit on future cruise – It started at beginning – not given cabin number till couple days of sailing, then week later in Vancouver having to move a few cabins up the hall?Re cabin my wife and I hit head or shoulder on bed hanging on wall a few times. Accepted captain’s invite to cocktail party, asked a few passing waiters for a drink(would have been our first) none returned- a message of this was put in captain’s dropbox, we never got a reply, we didn’t bother going to the next FREE cocktail party.At Victoria port we were told about the beautiful gardens – hard to see when you arrive at 7pm. , for other ports the imfo sheet listed many sites, but most were outside the map supplied?We privately booked a -Hop on Hop off at Honolulu, found our way to town and collected tickets( where told because Princess didn’t get enough booking, Hop onHop off, wont invited to the port.)It’s the little thing you remember. Read Less
Sail Date September 2019
Our trans Atlantic cruise was great when we visited our destinations but cold & rainy during the 5 days we crossed the Atlantic. This meant we were confined to the inside of the ship for the 5 day crossing. There were plenty of ... Read More
Our trans Atlantic cruise was great when we visited our destinations but cold & rainy during the 5 days we crossed the Atlantic. This meant we were confined to the inside of the ship for the 5 day crossing. There were plenty of diversions & activities inside the ship which made the crossing fun although it would have been nice to be able to use the pool & hot-tubs. The food was no better or worse than any of the other cruises we have taken on other cruise lines. The crew was exceptional including the captain who always kept us informed about our route and weather conditions. Our cruise was forced to take a more northern route across the Atlantic because of storms which severely lowered the speed of our internet service. We were dismayed that Princess allowed one passenger to bring their dog on the cruise. There was no indication that this was any type of service dog! I am a dog owner & would never consider taking our dog on a cruise. I wonder about the public health issues when a dog is brought into the dining rooms! Overall we had a good time but would think twice about ever taking another Trans Atlantic cruise, particularly one that takes a northern route like ours did. Read Less
Sail Date September 2019
The food quality and selection is not what I have been used to on Princess cruise. Was served French fries with a filet mignon. Being on a Mediterranean cruise would have expected a better selection of seafood and fish. King prawns were ... Read More
The food quality and selection is not what I have been used to on Princess cruise. Was served French fries with a filet mignon. Being on a Mediterranean cruise would have expected a better selection of seafood and fish. King prawns were the size of baby shrimps. Although the MichelAngelo waiting staff was really courteous and helpful. Pedro the head waiter was good to find us nice and enjoyable people to sit with. Front desk service is useless they give you the run around! We were booked on a shore excursion on our day of disembarking but the bus couldn’t carry luggage. It would have been great to visit Mykonos but the rough sea prevent it us to port.... the captain decided for the safety of the passenger to continue our route. I’m glad that he made that call for our safety. Princess didn’t live up to their slogan.... Come Back New! I found that Princess cruise line has been going down in quality over the last 5 years. It not what it used to be. Read Less
Sail Date September 2019
Itinerary was awesome other then that, food was ok, shows were mediocre and staff were a little rude. Main dining waiter was rushed no interaction just took order, drop food and took off. Francesco head waiter was great. Always gave me ... Read More
Itinerary was awesome other then that, food was ok, shows were mediocre and staff were a little rude. Main dining waiter was rushed no interaction just took order, drop food and took off. Francesco head waiter was great. Always gave me menu for next night to make me comfortable with my food allergy. Room was clean, however, steward was not friendly. First thing out of his mouth was the hours he worked. No sure if he liked his job.. Received letter in cabin about respiratory illness on board. Was in cabin sick for 2 days, only left for steward to clean rooms. Captains messages at noontime you could hardly heard unless you opened the cabin door. Cruise staff did alittle too late Few times equipment for shows in theater didnt work. One major production show was cancelled after 15 minutes because of equipment failure. 3 computers went down. Not sure if I would cruise princess line again. We shall see. No pun intended. Read Less
Sail Date September 2019
We boarded in St. Petersburg after a 4 day stay in town. Wonderful visit and nice, safe place, with friendly people. Lots to see and do, and cabs are cheap. The terminal experience was very unusual however. We expected the regular ... Read More
We boarded in St. Petersburg after a 4 day stay in town. Wonderful visit and nice, safe place, with friendly people. Lots to see and do, and cabs are cheap. The terminal experience was very unusual however. We expected the regular crush of hundreds of other passengers, but there were fewer than a dozen that we saw during our processing. The Medallion system isn't really much of a benefit under these type situations. The ship is in good condition, I didn't see any wear and tear anywhere, and the crew keeps it quite clean. The décor is a little boring except in a few spots like the central atrium. That said, the layout is peculiar in that there are parts of the ship that are difficult to reach, and not in the typical locations. For instance, the rear set of elevators ends at deck 6, but you need to go up a level to actually get anywhere except cabins on that deck. The buffet has somewhat narrow passages on each side and this causes a lot of bumping and confusion, particularly at peak meal times. Smoke from the open ceiling casino vents into the shops above and became an issue for passengers. My biggest disappointment with the entire cruise is the food in the buffet. The selection and availability is good, HOWEVER it is never hot! I mean it's barely warm. All the toasted items like bagels English muffins, French toast, etc. will not even begin to melt butter. Eggs are fried in batches and put out 20 or so at a time and also lukewarm. By the time you get to your table with your meal, everything is usually at room temp. The scrambled eggs taste like they began as powdered, and the omelets seem to be made from the same mix. The pastry selection is usually good for every meal in the buffet I must say. The highly touted "Highest Speed WiFi At Sea" was practically unusable for a full 5 days while crossing the Atlantic. Speeds typically were between 50-150kbps, similar to dialup or DSL speeds over 10 years ago. The Captain apologized, announcing it was the lack of satellite coverage, but it should have been no secret that over 25% of our 19 day cruise would encounter such poor service. The gym is sparsely equipped with basic machines like curls for instance. It's also small, and at the rear of the ship, unlike most I've seen. The main theatre does not have enough seating for anywhere near 1/2 the passengers, so you'll need to arrive 30-45 minutes before a show to get a few decent seats. Entertainment was average with the usual mix of entertainment. The dining room anytime dining is good, and we ate there about half the time. Alfredo's pizza on deck 6 is great and I highly recommend it for a quick, good individual pizza. The Calzones also looked good, but I didn't try one. I doubt I'd book this cruise again mostly because of the buffet food temps and the poor WiFi at sea, but overall, it wasn't a bad experience, just not great either. The standard balcony cabins are small compared to Celebrity and Royal Caribbean, with no couch and tiny bathrooms. The balcony was only about 4 feet deep it seemed, barely enough room to have a chair face out to sea. The Medallion feature turned into a major yawn for us. It only was used to unlock our door and check in and out in port. NO ONE used the public panels to navigate the ship or anything else that I noticed. There are at least 5 different Princess apps to download if you want to bother, but they are confusing and do very little easily. I've been on over 50 cruises, and I walked away slightly disappointed in this one. Read Less
Sail Date September 2019
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of ... Read More
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of college dorm fare. Shows were very good. The most annoying thing was the constant announcements of sales. Yes, they have to make a profit but sometimes it's the little things that make a customer feel special. It was exciting to receive a packet in the post with documents, luggage tags and great expectations of an upcoming adventure. Now you have to print yourself documents etc etc. Nice touch at the end of the cruise was the airlines luggage program. Bags whisked away not to be touched again until you land at your home airport. Note the Star is getting a bit long in the tooth. Showing some age, it gets hard to maintain a ship after 15 years of service. Read Less
Sail Date September 2019
Princess Cruises with the Regal was outstanding. We are elite so we have a few cruises with Princess but this time the entire staff: dinning room waiter (Herbert), assistance waiter (Veljko), dinning room manager (Norbert), dinning room ... Read More
Princess Cruises with the Regal was outstanding. We are elite so we have a few cruises with Princess but this time the entire staff: dinning room waiter (Herbert), assistance waiter (Veljko), dinning room manager (Norbert), dinning room hostess(Yaniris), and room steward (Carlos) were exceptional with friendly attitude, willingness to provide service, interest in our activities on ship and in ports with recommendations of what to try. Captain Stringer was amazing with his detailed explanation of our course across the Atlantic Ocean and changes due to the weather patterns. His daily updates could be quite humorous. I loved the description of a massive ship like the Regal sneaking out of port late at night. It reminded me of an elephant in a china shop trying to be delicate. The itinerary was great the best ports were Copenhagen. I could have stayed longer. St. Petersburg was fantastic with the two day small group tour and our guide was the best with so much knowledge about the people and history. Again I could have stayed longer. What a fantastic voyage. Thank you Princess Cruises and the Regal Princess Staff. Read Less
Sail Date August 2019
This is currently, the newest ship Princess sails - big however does not mean better. Poor food that was at best warm, inattentive staff, boring activities and No Promenade Deck! Walking around a deck on board a cruise ship is one ... Read More
This is currently, the newest ship Princess sails - big however does not mean better. Poor food that was at best warm, inattentive staff, boring activities and No Promenade Deck! Walking around a deck on board a cruise ship is one activity liked by many cruisers but not on this boat - there is nowhere to walk. We booked on this itinerary because friends asked us to go, they unfortunately had to pull out at last minute so we decided to go rather than loose cost of fare. With so many sea days and very few activities other than Bingo, Knitting, cards or just sitting around, we were counting down the days to get off. The ship outlay just doesn't flow well and deck 16 continually has water puddles making it dangerous for guests to navigate this deck to the Market Place. The Market place - though large in size, the food selections were awful, not nearly as nice as the food on the Sapphire or Emerald Princess. It was hard to get a coffee or juice - too many people - not enough staff. Had dinner at the Crown Grill one night and had planned to eat there on the four formal nights - after first experience - did not eat there again. Took ages to get served and then they rushed course after course in a hurry to get you out! Check in in Shanghai was a joke and getting off in Ports like Singapore or Vietnam meant you only ended up with a half day at most. The big shows were great and we enjoyed them very much, the other entertainers were fine as well. This boat seems geared for the Asian Market so it will be interesting to see what other Australians feel about it as it is here for an East Coast/New Zealand season. The Port lectures were so boring that we ended up just watching the bits we wanted on TV - this guy didn't have much information on the ports and his favourite saying was that he couldn't find any information on...... - wasn't it his job to find it out? We were so disappointed in this cruise that we have cancelled our Princess cruise for next year. I think, if you have a lot of sea days (13 out of 20 for this itinerary) then look for a boat that offers more on board activities. The activities on this boat are geared for the 70-90 age group. Have travelled on the Sapphire and Emerald Princess boats and enjoyed both of these cruises. The only good thing was that no tipping was applied to our room accounts however the alcohol and drinks were expensive on board. We were not big drinkers, did not gamble ahd only purchased 1 ship shore excursion and even with our $1250 free credit still had a shipboard account of over $900. Read Less
Sail Date August 2019
We chose this cruise solely to see what the Majestic Princess, was like. The itinerary did not have much bearing on our choice as we have been on many similar, over recent years. Follows are some of our observations and experience. ... Read More
We chose this cruise solely to see what the Majestic Princess, was like. The itinerary did not have much bearing on our choice as we have been on many similar, over recent years. Follows are some of our observations and experience. Design: Majestic Princess is the 3rd of the new Royal Class ships that have been launched over the past five years. Despite what some may say, the Majestic was built by Fincantieri in Italy, yes to partly service a new China/Taiwan market but also spending 6 months in the South Pacific/Australia/NZ. Apart from the bilingual signage(like Diamond), maybe a small number of dedicated karaoke rooms, a few mahjong tables(actually a card table with drink holders in each corner)in the Hollywood Pool Club/ Conservatory, noting both karaoke and mahjong have been offered on most, if not all, Princess cruises we have travelled on in the past, there is very little to justify comments that it was “designed and built” for the Chinese market. The ship has a genuine International feel about it, not, as some say, designed for the Chinese market, implying a significant bias in design. It could be at home with a multitude of cultures, without imposing one over any other. Layout on World Fresh Marketplace Bistro/Buffet D16 Lido is poorly designed/planned and confusing to most. More on that later. The Vista “Gaming” lounge does not have the same flexibly/functionality in design/usage as in other ships for similar area. It doesn't have a bar, nor overhead monitors for relaying exercise/dance lessons. Apart from Bingo/Trivia/Zumba and Tai Chi, most activities are now staged in the Piazza. There were 4 table tennis enclosures on the starboard side of D17, which had been covered with shade cloth which, I image, was to reduce the effect of prevailing wind and turbulence caused by a moving ship on an open deck. The area was only to be used on the first few days for daily table tennis comp, which was moved indoors to the Hollywood conservatory where 2 tables were set up either side of the pool bar, which would resolve the wind problem, leaving the outdoor tables with little or no use. The lack of a proper Promenade Deck was a common complaint. Sitting on deck chairs under cover, exposed to the sea or walking around a deck on a cruise ship is one of those traditional activities most cruisers enjoy. You could partially walk around D7, squeezing past survival crafts or on D17 but not a complete circuit as some outdoor areas were assigned to smokers on D17 and on D7. There was no pool at the rear of the ship like on the Regal (sister ship) but in its place, according to the on the floor plan Deck 17 aft, immediately above the Wake View Bar, was shown as “outdoor exercise circuit/area” but surprise, was a large sundeck and undercover seating that had been assigned to smokers giving then a them a grand view aft. Didn’t get to use gym this cruise but it appeared to have a good range and plenty of equipment and not to be busy (maybe because of the passenger demographic) There were only two positives, the first and most beneficial was the new complementary, adults-only Hollywood Pool Club/Conservatory at the front of the ship on deck 17. It appeared to be a popular and relaxing venue, with a good indoor pool, adequate lounges and cabanas, plus some general areas for playing cards or just lounging around. It was like a “sanctuary” area but free of charge for all passengers. It was also open at night, for a late night swim or an uncrowded area to congregate, away from the noise of the Piazza. The second new feature that was very popular, was the laser shooting range, on the sport deck. On days when it was available, you had to book in the morning, as the time (late afternoon) and numbers were limited. This activity was popular with both men and women, testing their skills on a realistic (laser)shooting system. You could shoot simulations of tin cans, balloons, clay targets, to bird, deer and charging boars, giving a brief respite from the boring alternative activities on board. Accommodation: Cabin design/décor showed slight improvements whilst maintaining continuity in the Princess décor/style. Bedding was ok with multiple pillows but the pillows were far too soft (no support) resulting in sore neck. 2 pillows was an option, if you could contort them into a more supportive position. Entertainment: Only 3 evening and one afternoon (yes) production show on a 23 day cruise. Production shows may have displayed higher technical support but cast members were only average. We only saw one new production show, which we hadn’t already seen, so we tended to avoid the theatre, too help maintain our good health, on the cruise. In addition to production shows, single entertainers prevailed, most seen before, some we avoided but the violinist Katei and singer NZ Chris Powley NZ singer were consistently good again(after seeing many times before). There was the “Voice of The Ocean” concert, with performances by fellow passengers and an “International Crew Show”. Both shows were well received and probably would out rating some of the paid performers. The new 900 seat Princess Theatre for 3500 passengers was ridiculous. The theatre cannot accommodate the demand by passengers to attend. You either got there 30 - 45 mins prior to show if you wanted a reasonable seat or just to get in but they did provide a video link to Princess Live and Vista lounge venues, for what that was worth, for those who couldn't get a seat in the venue. Activities: With so many sea days and too few activities that you could actively participate in, other than Bingo, Trivia, Knitting, cards or just sitting around watching a handful passengers on the dance floor in the Piazza, there was very little else to do. The activities on this boat were geared toward the 70-90 age group. We were so bored, albeit saved by a reasonable selection of in cabin movies, like many others, were longing for the cruise to end. Internet Café/Library on D7: IT support staff on duty were very to helpful but someone forgot to update the floor plan to include the Internet Café on D5 in a converted Karaoke Room. I stumbled across by chance. Cabin Wifi reception was not great but much better in the Internet Café room on D5 where there were 8 workstation Desktop PCs plus one printer. One table and lounge, if you had your own laptop. Not well known as most of the time, the room was empty. The Library was a joke, with very limited shelving space and devoid of any books, for most of the cruise. Dining: Layout on World Fresh Marketplace Bistro/Buffet D16 Lido poorly planned and confusing. There was a “Bistro” serving area and “Bakery” then the Buffet, with two separate serving lines, with an interconnecting area between both, for standard self serve options but all serving areas had to be serviced by staff through one central staff entry/exit section, dividing the Bistro/Bakery and the Buffet areas. Staff would have to compete with patrons in negotiating the movement of some food items as well as used tableware. At times trolleys blocked or reduced through access in a common walkway to either area to access/ connect to a centralized internal galley operations area. Then there was the food, which to some, with simple tastes was ok, but not to others, serving up the same range of dishes every night, maybe with the odd variation. Some likened the quality of food as to what you’d find at mediocre club or shopping mall food hall at home. The menu items and quality (both traditional dining/buffet) were nothing like what we have experienced on previous Princess Cruises, where you generally had what was on offer, in the dining room plus a varied range of standard meats/ vegetables, pasta etc available in the buffet, along with an occasional themed night, German, Indian etc, with dishes to match. This was a common gripe, usually by seasoned Princess cruisers, whilst some did say it was ok, but recognized “they had very simple tastes”. We met a elderly, down to earth couple, who sat down with us, with a couple of slices of fresh crusty bread and butter (plus water), as that was all that appealed to them from what was on offer……….I could sympathise, as sometimes, my evening meal was a combination of fruit and a few scopes of ice-cream which was available from the dessert bar in the Bakery. There were some positives. Alfredo’s Pizzeria, did a roaring trade, maybe due to the poor offerings in the buffet or dining venues. It was also nice to see ice-cream back in the buffet, as it was dropped, on past cruises, in recent years. In addition, the Majestic did have new coffee ground brewing machines in the bistro, so at least, the coffee was more palatable than on previous cruises, not great but an improvement, but someone needs to taste and adjust the hot chocolate option, as it was terrible. Another source of concern was the unhygienic practice of some passengers who were admitted to the Market Place without washing their hands at the new hand washing stations. The vast majority of passengers did so but many were not stopped or requested by staff stationed to do so at the entrance, walking straight through, unchallenged. Dining service varied on this ship. In Traditional Dining rooms, you could not fault the service compared to World Fresh Marketplace Bistro/Buffet where wait staff/deck attendants appeared to be very indifferent to patrons, sometimes aimlessly wandering around, paying little attention to patrons, clearing or cleaning vacant tables. Requesting drinks was hit or miss, some would attend but disappear to return much later or to the wrong table. This indifference to service could also be seen in supervisory staff, who in general, paid little attention to patrons and issues (uncleared tables) and tended to chat amongst themselves without performing any real supervisory role. But in making such a generalisations, there were a few exceptions, where the individual staff members, did provide service in the Buffet/Bistro but again they were the exceptions, notably Andrea and Mario, both from Peru, plus Acacia from Brazil-Waiter-Pool Side always had a happy and welcoming greeting to all patrons and stood out against all others in their attitude and service, not only to us, but appeared to do so for all patrons they served. Service on our table in the Concerto Traditional dining room was exemplary with Nathanael(waiter from South Africa) and Ronald (Senior Waiter from the Philippines) displaying a positive attitude and fine service, not only to us, but to all patrons they served. Note: We did not use any of the specialty restaurants(so we won’t comment), as we had already paid for all inclusive meals in you fare. Maybe the general reduction in food standards might be intentional to encourage patronage of such venues. Embarkation and disembarkation: For us, it was extremely quick although some say it was a lengthy process. …..but I know embarkation did not go as advised. We were all told there was to be progressive embarkation, based on deck, at designated times and priority for some within those times. We were to board at 6pm. We were aimlessly killing time in the afternoon, planning to arrive at 5pm (1 hour before scheduled progressive check in time), so we thought we might wait at the terminal. On arrival at 3.30pm, large numbers were already waiting but as we had priority boarding, we were waved straight through, quickly through Princess check-in, then immigration, no problem. Question: What happened to progressive check-in. Did the majority ignore and turned up before 1pm, then the masses were partially cleared, and by the time we arrived, progressive check-in was scrapped ??? Overall: Come back new! I don’t think so, more like bored, dissatisfied and not very happy. If this is the new standard and direction of Princess Cruises is charting ……..I think there might be more than a few, abandoning this ship and cruise line, unless there is a change back to established standards of service and design. The decline in service and amenity standards is also reflected in the parent company’s stock performance over the last couple of years…..ie down the drain. Read Less
Sail Date August 2019
We chose this cruise because we were visiting China and it fitted in with our timetable. Decided it was a great way to get home instead of flying and hadn’t done a Princess Cruise before. We spent 10 days prior to the cruise ... Read More
We chose this cruise because we were visiting China and it fitted in with our timetable. Decided it was a great way to get home instead of flying and hadn’t done a Princess Cruise before. We spent 10 days prior to the cruise exploring Beijing, Xi’an, Chengdu and Shanghai. The embarkation and disembarkation were a credit to Princess Cruise as was the organization for each excursion. We enjoyed the variety of ports, the food in the main dining room was good, but the food in the Lido on deck 16 was average. It was only ever lukewarm and very repetitive. The entertainment in the theatre left a lot to be desired and the continuous days at sea were long. Other cruises have run workshops, seminars and information sessions, which were replayed on the tv in your room for you to watch if the coincided with other things. Unless you were into dancing, bingo or casino there was very little to do. The crew were fantastic and it is the first cruise we have done where all the crew appeared to be genuinely happy and getting on with each other. These negatives only relate to a small part of the cruise and I would not hesitate to do another Princess Cruise. Read Less
Sail Date August 2019
Just completed Shanghai to Brisbane - 20 nights and still sick. My numerous attempts to speak to management re lack of enforced handwashing/cleaning of handrails etc, fell on deaf ears, Every night in the theatre, numerous people ... Read More
Just completed Shanghai to Brisbane - 20 nights and still sick. My numerous attempts to speak to management re lack of enforced handwashing/cleaning of handrails etc, fell on deaf ears, Every night in the theatre, numerous people could be heard coughing/sneezing right across the whole audience. Passengers who have previously cruised on Majestic, told us that this is normal - good business for the medical centre - upper respiratory infections/runny noses, Spoke to a passenger who said her husband had been confined to their cabin with confirmed Influenza A. Also a number of cases of diarrhoea and vomiting. Just very poor infection control for a ship of this quality and size. Will definitely think twice before we rebook princess. We have never experienced this much sickness on a cruise before - and we are very regular cruisers on princess, royal caribean. celebrity etc, Every time we booked a Princess excusion, we were short by at least 1/2 to 1 hour. And the numerous excuses for the reasons why, were an absolute insult to your intelligence i.e. too much traffic on the harbour when they had taken down sufficient tender boats for 3500 passengers. Very glad we were not on the previous cruise after reading previous reviews, but there continued to be numerous black hairs right through the whole cabin/bathroom /balcony repetedly, For the price we paid for this cruise, I did expect much better. On the positive side, the food was good, TV in room was excellent and the hollywood club was great too. Some ot the staff were sensational and made the greatest effort to be personable and lots of fun i.e. trivia and ukelele lessons. Just such a pity that basic cleaning/maintenence was not carried out apprpriately. And a 900 seat theatre for 3500 passengers is rediculous - had to get there 30 - 45 mins prior to show if you wanted a seat. Have 3 more cruiises booked over the next 2 years and none of them are Princess!!!!!!! Read Less
Sail Date August 2019
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