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1 Helpful Vote
Sail Date: January 2018
To see New Zealand again on a third attempt to see Milford Sound and Auckland - plus catch up with friends in Wellington. One out of three happened! Tender service long and slow - long waits to disembark at ports and to get back on ... Read More
To see New Zealand again on a third attempt to see Milford Sound and Auckland - plus catch up with friends in Wellington. One out of three happened! Tender service long and slow - long waits to disembark at ports and to get back on again, standing in rain and sun with no protection. Overcharging for drinks - limited day time activities, when at sea for more days than expected. Acceptable to not be able to enter Milford Sound with weather condition for safety reasons, but hey provide more things to do, lots of miserable and moaning faces. Auckland was also missed dearly for a lot of people unaware they could not catch up with family, due to technical difficulties (hey, can they not sort that out with 6 weeks prior to departure?) Most staff were lovely - a few very inexperienced and it reflected more as the cruise passed. Not as much entertainment as on previous cruises and as usual the slowest internet, that made even more people grumpier! A lot of money to pay to feel we couldn't wait to get home :( Read Less
1 Helpful Vote
Sail Date: January 2018
I don’t know why I picked this one should have picked another one, ship looked run down toilets kept blocking food in the horizon court was poor quality more aimed towards the Asian market, prior dining room times and seating ... Read More
I don’t know why I picked this one should have picked another one, ship looked run down toilets kept blocking food in the horizon court was poor quality more aimed towards the Asian market, prior dining room times and seating arrangement changed to anytime dining,I get the impression princess didn’t care about the passengers on this cruise bathroom in the public areas paper towel runs out and they put a box of tissues in to use to. Dry your hands entertainment average in the lounges and bars atmosphere was flat, Promenade was always beening closed, have a lot more to say but read the survey I filled in selling poor quality power adaptors that didn’t work no speciality restaurant like Curtis stones SHARE , or sterling steak house , so that just lets me know princess have a lack of communication unless it’s plus for them, I now refer to the golden princess as the goldenPig Read Less
Sail Date: December 2017
To celebrate Xmas and new year and to see Milford sound from our balcony which was so great & beautiful enjoying the company of outer people , making new friends. See other from the world cruise as well as the crew members experience ... Read More
To celebrate Xmas and new year and to see Milford sound from our balcony which was so great & beautiful enjoying the company of outer people , making new friends. See other from the world cruise as well as the crew members experience the ports such as Christchurch ,Auckland , Napier having fun in the vintage car being a Queen going around the towns ,to see a new suburb grown up from the earthquake in 1930 ,to experience the sea life and tower in Auckland was a wonder . No we didn’t have any kids or teenagers,but see that they were having fun , Like the on board games , enjoyed been waited on so I didn’t, have to cook , but disappoint in some crew (cafe members )not listing to me about my chai tea with soya milk as I do have a reaction with the mixed milk Well I only hope that they will know next time Read Less
1 Helpful Vote
Sail Date: December 2017
Was very excited as this was my first cruise. Cabin was hot could not sleep. Turned air con to cool still too hot. Entertainment was average. Food was average. Could not sit outside on wooden recliners as people had put towels on them but ... Read More
Was very excited as this was my first cruise. Cabin was hot could not sleep. Turned air con to cool still too hot. Entertainment was average. Food was average. Could not sit outside on wooden recliners as people had put towels on them but were not using them. Staff were nice. One port we stopped at every thing was closed. Other than watch the same movie there was nothing to do. Only 4 pokey little expensive shops selling leftovers. The jewelry shop was selling things for $10 that are available on line for $1. Very cheap nasty jewelry. The library was good. Drinks were nice including alcohol, Asked for medium coffee charged for large every time. Dining room nice meals, but serves were too small. Shore excursions too expensive. Even if offered a free cruise would never go on one again. It was the longest 13 days of my life, could not wait for it to end, will never ever go on another Cruise. Read Less
1 Helpful Vote
Sail Date: November 2017
A promotional price was to hard to pass by, and it was our 2nd time on this ship. There were 4 of us in an internal stateroom. The room was clean, and our steward Michael attended to our needs. We tipped him at the end of our cruise. ... Read More
A promotional price was to hard to pass by, and it was our 2nd time on this ship. There were 4 of us in an internal stateroom. The room was clean, and our steward Michael attended to our needs. We tipped him at the end of our cruise. Getting on and off was a breeze. The Hortizon buffet was average to good, as usual. The desserts were great, sugarfree and gluten free was also catered for. There was no welcome entertainment on the main deck, nor an invite to cocktails. Entertainment was average to good, depending how you view it. Some dishes in the Anytime Dining was over cooked, and had to be returned for a new cooked dish.The final night at the anytime Dining was the same again, a parade of chefs, waitress, and waiters bringing out the Alaska dessert. Activities were the same as usual with limited time frames. Lots of families and oldies, but still good for anyone, but not for the idiots who wants to party hard. Lack of song choices - no ABBA or Adele. The hosts could provide more fun to karaoke, just sing and get off. Not sure if I’ll ever return to this ship, it was very laidback and lacked something. Read Less
10 Helpful Votes
Sail Date: September 2017
This was a quick look at Japan with 3 days in Tokyo first. The Diamond Princess is very comfortable and looks beautiful but the layout can be confusing and we do prefer the smaller ships. Service was always friendly and efficient ... Read More
This was a quick look at Japan with 3 days in Tokyo first. The Diamond Princess is very comfortable and looks beautiful but the layout can be confusing and we do prefer the smaller ships. Service was always friendly and efficient and,compared to other lines we have been on, EVERY crew member greeted us on passing. We found having the majority of the passengers being Japanese worked OK but the 2 languages took away some spontaneity. We missed the lectures which we always enjoy. Horizon Court seemed to have less daily variety with the extra Asian offerings included. The morning cereal had less and less choices and they ran out of Vegemite (shock horror) All the entertainment was very good but we found the programming of sports and entertainment disappointing as we often missed favourite activities due to clashes. The shore excursions varied from great to ordinary and the organisation of meeting points as well as the customs requirements went smoothly. Read Less
1 Helpful Vote
Sail Date: August 2017
I grabbed a four night cruise from Auckland to Sydney for a change from flying and thoroughly enjoyed my little maritime interlude. Most of the other passengers had either done the complete 100 or so days or half that from New York. ... Read More
I grabbed a four night cruise from Auckland to Sydney for a change from flying and thoroughly enjoyed my little maritime interlude. Most of the other passengers had either done the complete 100 or so days or half that from New York. They seemed to be an older crowd and a contented and relaxed lot so all was well. I didn't bother with the Dining Room and ate in the Horizon Buffet for my meals. I was very pleasantly surprised at all they offered. This ship has traditional first and second sitting in the Dining Rooms and 5.30pm is too early for me and 8.30pm is too late. Obviously I have been spoiled by my MyTime dining on so many of the other cruise lines and ships. The Tasman was a bit wild and we sailed a long way south to avoid a swirling weather pattern but that didn't delay us and we avoided the worst of the weather and arrived on time. I am due to spent 12 nights on Sea Princess in October (Fremantle to Singapore) and back in an outside cabin again. I'm very much looking forward to this trip on the lovely Grande Dame of the Seas. Read Less
1 Helpful Vote
Sail Date: August 2017
We chose this cruise over a year ago and surprisingly Princess had double booked our Cabin from Auckland to Sydney. The ship stunk of Sewerage on Deck 7 by the Vista Lounge and they had problems with water leaks there also. The ... Read More
We chose this cruise over a year ago and surprisingly Princess had double booked our Cabin from Auckland to Sydney. The ship stunk of Sewerage on Deck 7 by the Vista Lounge and they had problems with water leaks there also. The International Cafe in the centre was hard to get a seat in as the ships average age of passengers was 76 so we were told by staff. There is an " Elite " Class on Board who think they Own the ship and all the seats on it. Meals were substandard compared to other Cruise lines and the Entertainment was also poor with Hypnotist and Magic shows. Some of the passengers even went to sleep in the theater. The Cruise Director Tim left the ship in Honolulu and we were left with his Deputy who was hopeless at the job. The Front desk staff were rude and didn't try to help at times also. Sorry this is a negative review but we will Never sail again with this Old Peoples Home as there are far far better Company's sailing the 7 Seas and many of them don't have this Class System that Princess has. Read Less
1 Helpful Vote
Sail Date: June 2017
Had circled this cruise as a possibility when I rcvd the Princess Cruise atlas. Inquired and told all verandas were sold out and thought price was high. Then in a last minute special e-mail I get from Princess price was lowered and then 1 ... Read More
Had circled this cruise as a possibility when I rcvd the Princess Cruise atlas. Inquired and told all verandas were sold out and thought price was high. Then in a last minute special e-mail I get from Princess price was lowered and then 1 week later lowered again. Bked at a good price a partially obstructed cabin on E deck. Knew the Crown in need of work and since was round trip South Hampton would have lots of Brits on board. Out of +3,000 on board about 2,000 were Brits. Thats why I chuckle on comments about American service etc etc. All the nonproduction shows were British slanted, including both comedians(both awful) and tribute show to Robbie Wms. Cabin same size and lay out of veranda cabin without veranda - bed was not over the window as some outside cabins. Steward was good. I always tell them I want cabin serviced early, ice early evening etc. Give a small tip first day of cruise. Left a note if something was needed and he always responded. A few towels were tattered. We are Elite so bar set up was appreciated( if u do not like one of their choices ask to" trade"for your preference) Laundry ws a treat but took 3 days. Wound up washing denimsand other dark items at the $6 launderette. At one time it was free and then $2, at leastcan use cruise card and not sourge around for change. Food was good, a few were very good. We are NOT buffet persons. Ate 1 bkfst and 1 lunch in Horizon court. Both times barely acceptable. Tried pizza once - terrible!! saucetasted liked our canned tomato sauce - no spices,no garlic. It was served hot. Used roomservice for brkfts when we had early tour - chili one day for lunch - tea and cake 1 aft. Everything came as ordered, presented well and on time. We are Elite and had canapes on formal nights - same thing 3 times and nothing special. Liked Vines and International cafe. Did Tea once, nicely presented, nice variety of food. Have done anytime dining for yrs with Princess. Would go to DaVinci around 7:30 and have no wait for shared table. We ask for table for 6 - met nice passengers that way. Ate at sABATINI'S 2x and Crown Grill 1x. We celebrated husband's birthday and ouranniversary there - children sent on board credit to cover the charge. Wine is way overpriced, that's not new. We did pack 2 special bottles for our celebrations. Thought there should be more entertainment in the piazza - on Mexican cruises therewere jugglars, acrobats etc in the afternoon and evening. Such a beautiful space! Daily activities were lacking - why no destination lectureer on exploring the North Pole,or Vikings? Did not book any shore excursions with Princess - way over priced. Used NSB sight(only take PayPal for payment from USA) to book Flam RR since Flam sightwas sold out. Toured in each port independently - took private tours North Cape andSkjolden. Both ports were highlights.. Ice bar at Honning Svag was a hoot. Used Princess air for the guarantee but insisted on non stop flights I wanted not theconnections they tried to sell. Embarkation was best ever - took later time and justwalked off ship with no lining up et. book Flam RR since Flam sight was sold out. Read Less
8 Helpful Votes
Sail Date: June 2017
Our second cruise to Norway but this was slightly longer than previously and visited ports we hadn't seen before. Embarkation was quick and efficient and disembarkation was a breeze. Never on any previous cruise have I experienced ... Read More
Our second cruise to Norway but this was slightly longer than previously and visited ports we hadn't seen before. Embarkation was quick and efficient and disembarkation was a breeze. Never on any previous cruise have I experienced such a painless disembarkation. In the past there have almost been fights breaking out it was such a shambles. Not so on this occasion. Brilliant. Lofoten Islands were amazing. We chose a private excursion and our trip was fantastic. Sjkolden was a big surprise. So beautiful and the weather was glorious. Good weather although cold sometimes but , hey , we were in the Artic Circle. 24 hours of daylight and sunsets (that never actually set) were amazing. Starters and puddings in the "any time dining" were "samey" but the main course always delivered. Good choice in the buffet for breakfast, lunch and dinner. Good entertainment. Very professional. We did have to be in the theatre very early to get a seat though. Staff were exceptional. Friendly and efficient. All in all a really good cruise. Read Less
PrincessCruises3, Social Team, Princess Cruises has responded
HI Bruadair, we're so glad to hear that you enjoyed your recent Crown Princess voyage! Skjolden is one of our favorite stops as well, it's a beautiful sight.
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