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410 Princess South Pacific Cruise Reviews

First time on this ship. Have never suffered motion sickness and have experienced heavy seas on previous voyages on smaller ships. On this ship many of us felt the engine vibrations strongly, causing nausea and anxiety for much of the ... Read More
First time on this ship. Have never suffered motion sickness and have experienced heavy seas on previous voyages on smaller ships. On this ship many of us felt the engine vibrations strongly, causing nausea and anxiety for much of the cruise. I am very puzzled as to why this unpleasant feeling occurred but it was a common complaint among passengers so I was not alone. The seas were very calm so did not expect to feel sick. Came back several kilos lighter, so something positive, anyway. Can anyone explain why these unpleasant vibrations were felt? Mainly in the buffet and dining room but also in the theatre. Now for the rest...the good and the annoying..... The crew were all fantastic! They go out of their way to make you feel special and I cannot fault anyone on this cruise. They work so hard. The Halloween pumpkin display was superb and the crew enjoyed dressing up for the event. The Filipino crew members in particular are so friendly and cheerful and always say hi to you. The cruise director, a nice Canadian fellow, was very good. Embarkation and disembarkation were very quick and smooth...thanks to all the cheerful staff at the Overseas Passenger Terminal. The food was quite good and if you did not like a meal it was quickly and efficiently replaced with another of your choice. How can you complain about it? The head waiter, Larry, went out of his way to find us seating where that unpleasant vibration was less obvious, too. It didn't help much, though, and I ate very little. The crew deserve a Certificate 3 in Aged care as they are fantastic with the hundreds of frail, palliative and very elderly people on board. They even had a hoist to gently transfer them into the Hollywood Pool. I though this was amazing. The most annoying things? Idiotic passengers cramming themselves into already packed lifts instead of waiting for a less crowded one. There was no air coming into the lifts and if they broke down we would all suffocate. And unpleasantly, too, as some passengers do not wash or brush teeth. The other gripe? No room to see a show. We always got there at least an hour before the show began but no luck! People must just claim a seat and sit there for hours! Inconceivable to us! Same in the piazza. There must be a lot of folk with pressure sores on their tails from sitting in the same spot all day. To sum up...I could not travel on this ship again because of the weird, sick - making vibrations. My husband said he hated the ship as it was too big and nearly everyone we spoke to said it would be their last time on this ship for the same reason...no promenade deck, weird buffet setup, not enough seating etc made this a first and last for us and many others, sadly. Read Less
Sail Date October 2019
I chose this cruise for a South Pacific holiday break and to experience a new port for me SavuSavu, Australian Survivor filming Island. It was a 14 day experience. This was also recommended as a shining, new, modern Princess ship (built ... Read More
I chose this cruise for a South Pacific holiday break and to experience a new port for me SavuSavu, Australian Survivor filming Island. It was a 14 day experience. This was also recommended as a shining, new, modern Princess ship (built 2017), with the new Sea Walk. This was different yes but it does not make up for a decent promenade deck or front and rear views on a lower deck out of sun or wind. For Sailaway had to be with the smokers or peer through the life boats as in Port of Suva to listen to the Police Band. While it did have many positives being a local departure from Sydney for me, and the on board currency in Australian Dollars is a blessing when the US dollar keeps dropping, I also appreciate there are no gratuities to add to the fare ( unless you personally reward for good service), I was a little underwhelmed in this cruise. I do feel some Princess standards have dropped. I much enjoyed being able to use the Princess @ Sea App, on your personal phone or Ipad/tablet device, there were things however that left me disappointed. Positives: All Princess @ Sea capabilities. Able to book Shore Excursions, read daily Patter on your device, highlight your planner events you want to visit, access all ship information on your device. Keeps you updated with weather, time of arrival/departure etc. Port information, shore excursions. Order your breakfast . Can preview your photos, absolutely everything. The best advance and very welcome. The cruise is paid for in Australian dollars and no extra tipping is required except for excellent or exceptional service to reward your favourite crew. The Hollywood Pool and Spa , Exclusive for Adults only, with indoor pool and covered, skylight roof. Many lounges, exclusive private cabanas out of the weather, a TV . Excellent size and place for reading and solitude, bar access as well. Hoist for disabled. Lovely lounge rooms and decor. The Piazza Atrium area great, but could also be bigger for main events when passengers crowding to see, not enough seats. Standing only. Heaps of sun loungers, good concerts on the screen on deck, blankets for movies too and popcorn (small). Enjoyed craft activities...never take this away. It is a great alternative to Trivia but in saying that the ones on this cruise were fun and much effort and planning went into them. They were a cruise team highlight and worth attending. Tho many things would clash and not always able to get to them as much as I would have liked. Princess Live room for overflow concert performances was a positive idea and for comedy or lectures , however much better to have access to the actual Princess Theatre in the first place to feel the show Live and in person. Theatre seats do not have a table for drinks however and are quite cosy and a close, bucket, seating. Comfortable lounges and decor tasteful. Many lifts and wide areas to stand and wait. Fantastic gym facilities, and adult only areas. Lovely Fountain show but not advertised enough. I doubt everyone saw it. I only chanced upon it one night. Movie selection in your room was nice as well, latest ones and older movies. Complimentary in room service and light meals could be ordered. All crew worked hard and provided a friendly holiday, always trying to please. The International Cafe in Piazza area near Atrium served nice toasted sandwiches, meringue GF desserts, cakes and cookies, and a pie or quiche offering. This was complimentary to go with purchased coffee or for passengers just desiring a light snack. Negatives: Theatre not really big enough to accommodate everyone for each show. Cruise Planner had 2nd show at 9.45 pm, rather late or had early shows on a Port day 6pm and 715 or 730pm..... could not understand this. How to fit dinner around this when it can take too long to be served or you could end up eating quite late or miss dinner totally. This could occur even with anytime dining. Main Dining menu was not really great with variety choices. On offer were too many meals that were same or similar with just different vegetables or accompaniments. Meat , fish , chicken, and an overload of seafood. Desserts quite dull as well. Tea and coffee offered at completion not hot and meals also did not keep hot either even when close to kitchen. Buffet was serving similar to main dining but at least it was hotter and could just stick to fruit , or bread. Plenty of food provided but not choices I enjoyed however. Tendering could be a long process in Island ports. The entertainment on this cruise was a let down due to the fact I had seen many of the acts in the first and second week before. The Aussie comedian, McCool, AGoT was a breath of fresh air, as too much violin and classical type performers were offered. Much effort by those people but not to my liking and became too much the same style of entertainment. More variety choices for all age groups needed. Small internet room and library however there were many games to loan and a selection of many used books to read and peruse for interest. I enjoy seeing some of the dancers at the end of a show...did this occur??? Photography prices seem quite expensive. Many printing offers on metal boards, mugs, coasters etc are a lovely alternative souvenir to take home. No promenade deck to walk around, also no front access or rear access to feel the ocean around you and enjoy that at sea benefit, To Escape Completely and Come Back New. I hope Princess does not maintain this cut back feeling, and still embrace moving forward but not just with new ships but to still enhance passenger fun and friendly enjoyment all around including the main dining experience and buffet....not just to push extra cost dining. Read Less
Sail Date October 2019
Have done 5 Princess cruises, are platinum members and were interested to cruise on the Majestic even though we had done the cruise twice before. The dining team for table we had for table 299 had difficulty understanding our ... Read More
Have done 5 Princess cruises, are platinum members and were interested to cruise on the Majestic even though we had done the cruise twice before. The dining team for table we had for table 299 had difficulty understanding our requirements. Food service was very slow for the 7.30pm and on occasions we missed the late show in the Princess theatre. Wine service was particularly slow as the wine bottles had to be accesses from lower decks on the ship. The food in the market place was well prepared and presented nicely. There was a number of tender ports and the tender service generally was ok on a couple of occasions there were significant delays in getting back to the ship from the shore where clearly another couple of tenders could have assisted. The entertainment program was excellent. The singers and dancers and sets were amazing really the best I have seen on a cruise ship and we have done over 15 cruises. A big shout out for Sallie the dancer who conducted and trained the Majestic choir for the first time. She did a great job. Read Less
Sail Date October 2019
I did not chose this cruise but went with a relative due to the cruise leaving from Australia. I had never been to the South Pacific before, so it was a new area of travel. Embarkation and disembarkation were relatively easy and well ... Read More
I did not chose this cruise but went with a relative due to the cruise leaving from Australia. I had never been to the South Pacific before, so it was a new area of travel. Embarkation and disembarkation were relatively easy and well organised. This ship is lovely and clean and the cabin stewards are extremely helpful and friendly. Our disabled cabin was large and easily accessible for disabled. The Dining is typical of Princess, 3 star and basic unless you want to pay for the exclusive restaurants, which I heard were not that good anyway. Entertainment and activities are minimal that didn't include activites with a sales pitch, art auction, jewellry events etc. The Spa looked inviting but really expensive. Trivia, comedians, movies and shows are the same as per usual. Food and food service was good until the last 3 days, when the service dropped and the food felt like leftovers and minimal choice. Shore excursions you either purchase through the ship, or just hop off the boat for a wider variety for private tours that support the locals. Read Less
Sail Date October 2019
With only a day and one-half to explore Sydney, we only captured a small glimpse of this charming city. Both embarkation and disembarkation went very smoothly and very quickly for us. Our balcony cabin was roomy and nicely ... Read More
With only a day and one-half to explore Sydney, we only captured a small glimpse of this charming city. Both embarkation and disembarkation went very smoothly and very quickly for us. Our balcony cabin was roomy and nicely decorated. Cabin steward was excellent. Being as it was at the front part of the ship, anywhere between 4,000 and nearly 6,000 steps were done daily.With so many guests, I worried about elevator wait times, but there was rarely much wait times. We were disappointed with food preparation. Chicken was consistently tough, and other meats overcooked and dry. Wait times for mains were extraordinarily long most evenings in the dinning room, and I found the Buffet confusing. For instance, all the cold cereals were in an entirely different place to the hot. Most of the entertainment was top notch with the notable exception of two or three. Also disappointed with one guest services' staffer whosexEnglish skills were so bad, neither of us could understand each other. Why would the ship put someone like that in that position? Excursions desk seemed able only to sell the excursions, but in some cases knew nothing about them. When I asked who might know more about a particular excursion marked 'strenuous', I was told I could see a picture, as if that would tell me what I needed to know Ports were interesting. The one excursion we did purchase from the ship was a hop, on/hop off bus tour in Noumea. It was very well organized and the best deal on offer. We found all offers to be cost prohibitive. Read Less
Sail Date October 2019
Hi. guys How r u! I will tell you some words which i felt and my first impressions from majestic princess on18th September to first of November with my good friends. so sorry my poor English but i will tell you the facts which i felt ... Read More
Hi. guys How r u! I will tell you some words which i felt and my first impressions from majestic princess on18th September to first of November with my good friends. so sorry my poor English but i will tell you the facts which i felt my experience and uncomfortable things use simple words. The food was not fresh, the cabin is very smaller than i expected and internet speed was horrible and activities not enough. many times were toilets blocked and no toilets papers. People were so crowded can't find seat during breakfast and lunch time moreover the buffet foods were everyday same manu and some vegetable especially cabbage and pumpkin were almost gone. Moreover, the free coffee's quality was so bad indeed. However there crews were so friendly and politely anytime the shows which princess theater was pretty good. Before i take on board we expected high quality of service this ship but some parts and should be up date for next guests thanks Read Less
Sail Date October 2019
We chose the cruise to celebrate my wife's birthday. We decided to celebrate this at the HARMONY ASIAN RESTAURANT. What a disappointment! Food was terrible. For example, the Duck Salad only had two slivers of duck, less ... Read More
We chose the cruise to celebrate my wife's birthday. We decided to celebrate this at the HARMONY ASIAN RESTAURANT. What a disappointment! Food was terrible. For example, the Duck Salad only had two slivers of duck, less than a mouthful. Drink prices were way too high. For example a bottle of ATTEMS PINOT GRIGIO cost $59.00 and a glass $14.00. Local bottle shop in Australia, bottle costs less than $20.00. Entertainment was below the usual standard on other Princess Cruises we have done. Crooners Bar, a Princess favorite, was so impersonal. Glass walls separate the piano player and the guests. Even the crew hated serving there. Not a happy ship. Hope they keep her in China. The adults only area, Hollywood, was nice and at no cost was a pleasant surprise. Food was quite good in the Market place and in the Anytime Dining. Alfredos was a disappointment. All in alll not quite the Princess Standard that my wife and I love. Read Less
Sail Date October 2019
We had some issues with Majestic Princess which we have never encountered before with the other Princess ships. - The internet was "so slow". Guests were complaining. We complain to the Internet Manager however, he ... Read More
We had some issues with Majestic Princess which we have never encountered before with the other Princess ships. - The internet was "so slow". Guests were complaining. We complain to the Internet Manager however, he didn't help us at all. - **** If you add up all the items on your stateroom bill you will notice it much less than shown on the bill. So be careful, add up your stateroom bill before leaving. We were overcharged by $34 which was taken off when we complained. **** - Hollywood Pool Area, the pool was warm however, the air was so cold. - Our balcony patio outdoor windows were not cleaned (build up of salt on them). The railing was also not cleaned. - Breakfast Buffet, the hot items (i.e., eggs, bacon, toast and egg muffin), were cold. The toast was the worst of them all (cold). Beside the above noted issues, we still enjoyed our trip. The staff made it up with there excellent service and friendliness. Read Less
Sail Date October 2019
The lovely cabin was the highlight of this ship. The Majestic Princess is certainly large! A cross between a Westfield shopping mall and a casino. Quite difficult to navigate as most of the large open areas have no markings as to what ... Read More
The lovely cabin was the highlight of this ship. The Majestic Princess is certainly large! A cross between a Westfield shopping mall and a casino. Quite difficult to navigate as most of the large open areas have no markings as to what direction is the front of the ship. They run red carpet on the starboard side and blue on the port side in the cabin hallways, common sense was obviously not used in this design decision. All of the (non-automatic) doors in the public areas are not marked with pull or push markings confusing many passengers. The entertainment and shows were great. The princess theatre was usually packed out at least 15 minutes before each show. They would simulcast the shows to princess live which is set up like a large TV studio but has the speakers overhead and a low ceiling so the sound quality is awful. They tend to cram the shows to conflict with the dining hours and they generally do not run matinee sessions which would be more appropriate on sea days. The design of this ship makes it very difficult to walk around the outside. There is no promenade deck you can do laps of and they deliberately close off areas to make it more difficult. The forward sections of deck 7 are cordoned off as crew only and the deck comes to a dead-end at the back of both sides of the ship. You can walk around the top when they do not block off the stairs due to "high winds" which they even did in light to moderate wind conditions. Being a large ship the tender transfers were generally well organised but the some of the tender crews appeared quite inexperienced. This was our second cruise with Princess and we prefered the smaller Crown Princess. Read Less
Sail Date October 2019
First cruise on this ship. Internals similar to Sun and Sea Princess but bigger. Takes a while to get from one end to the other, apparently has 3500 passengers in Australia but up to 4500 whilst overseas. This probably explains why ship ... Read More
First cruise on this ship. Internals similar to Sun and Sea Princess but bigger. Takes a while to get from one end to the other, apparently has 3500 passengers in Australia but up to 4500 whilst overseas. This probably explains why ship did not feel busy ( except of course in Princess Theatre-as per usual for Princess Cruises). Being set up for overseas it had things that Princess once had in Australian ships.eg free soft cone ice creams, full cream ice cream at Bistro ( or Marketplace as they call it), pizza's free but with other items, free noodle bar, free hamburgers etc. Alcohol is expensive as no Australian $6 beers ( they were $8.50) no $9 glass of wine ( they were $14 up) compared to P&O. Duty free prices on board for alcohol was still twice the price in Port Vila. Princess Theatre had an extra escape route to level 6 which meant could exit with no problems as compared with Sun and Sea. Dancing and singing group larger then usual and put on great shows with effects, however, I am sure they were the second rate singers on board. Other shows were hit and miss, some great and others well so so. Always great to have a band playing not pre recorded music as on P&O etc. Entertainment crew boss Andrew was very good and deputy Cristiaan was excellent, other were ..so so. Stores only sold expensive rubbish, nothing worth buying. International café free was good, coffee on board was boring no real taste.But coffee cards loaded onto cruise card were good value. Cannot walk around ship on one level as on Sun and Sea, but plenty of room upstairs to move. Gym was excellent full of equipment and 24 hour access. Marketplace (Bistro) was excellent and plenty of variety, no need to go to restaurants. Only problem was finding what you need as so big, things scattered, but plenty of seating and quality and variety very good. Trivia prizes crap which maybe good as to reduce trivia rage.... Rooms were good, better insulation in walls, larger TV with movies etc on demand free. No gratuities charged to Australians. Elite members looked after with extra afternoon snacks and cheaper cocktails. Read Less
Sail Date October 2019
Having travel princess before we were hoping to get more of the same And while the dinning was great and service excellent - service at other time seemed under staffed. Who wants to get a scone or toast then wait 10 minutes for the jam ... Read More
Having travel princess before we were hoping to get more of the same And while the dinning was great and service excellent - service at other time seemed under staffed. Who wants to get a scone or toast then wait 10 minutes for the jam The highlight of past princess cruise was the entertainment staff - this time the flopped - they just went through the motions and didn’t engage the passenger to encourage participation The ship has 3000 people and most nightly activities are in the central piazza where getting a seat is hard work Shore activities were really good And their staff really helpful - it was a highlight Our room was always clean and fresh and what we expect from princess I’m still a fan - the food is always top shelf and presentation spot on. Just need to make sure the service picks back up to make in the Princess I expect Read Less
Sail Date October 2019
Our annual two week cruise and again just perfect. The cabin clean and plenty of room. Staff attentive and helpful. Food always hot and plenty of variety. Balcony dinner just an experience, if you have a balcony, you should do. Beautiful ... Read More
Our annual two week cruise and again just perfect. The cabin clean and plenty of room. Staff attentive and helpful. Food always hot and plenty of variety. Balcony dinner just an experience, if you have a balcony, you should do. Beautiful food and your own personal waiters, set up on your balcony just beautifully. You start with a cocktail of your choice and appetisers, bread, followed by a further four courses and champagne cost $125...so worth it. Production shows excellent, headliners mostly a hit, a couple of misses. Overall we had a wonderful time. The water shuttles if you’re in a hurry to get off can be a bit of a wait. No issue to us as we just strolled off when ready. The ports are good and you can do your own thing or pick up tours just off the ship on dock. An older group of passengers but the kids that were onboard seemed to have a great time. Read Less
Sail Date October 2019
My husband decided to surprise me for my 60th Birthday with this wonderful cruise! What a great way to celebrate !!! Luxury ship,great food,amazing entertainment,movies under the stars,cocktails... The list goes on and on... ... Read More
My husband decided to surprise me for my 60th Birthday with this wonderful cruise! What a great way to celebrate !!! Luxury ship,great food,amazing entertainment,movies under the stars,cocktails... The list goes on and on... Relaxing on our balcony having a breakfast,looking at the ocean after a good night sleep on a luxury bad,what else could you ask for? You are never bored on this ship.Every day is ether a new Port to discover or another day at see with lots of fun activities and entertainment. Simply you have some many choices:getting active,relaxing,pampering at the Spa,going shopping or just having a cup of coffee near the window looking at the ocean. Sitting down for a nightly dinner,served by dedicated waiter’s who are making an extra mile to make your dining experience unforgettable,following a show at the Princess theatre performed by talented musicians,singers,dancers,actors and stand up comedians.. Dancing a knight away with a music played by the cruise DJ or cruise bands is like a cherry on top of the cake! One peace of an advice for people looking for a cruise,go Majestic Princess. Come back new Read Less
Sail Date October 2019
Chose this cruise because of the many ports to visit. The magnificent 'Majestic Princess' as Captain Sagani calls her and he is right. Everywhere you looked there were beautiful paintings, sculptures and decor. Our deluxe ... Read More
Chose this cruise because of the many ports to visit. The magnificent 'Majestic Princess' as Captain Sagani calls her and he is right. Everywhere you looked there were beautiful paintings, sculptures and decor. Our deluxe balcony stateroom was great, we enjoyed a drink on the balcony on most evenings watching the sunset before heading to one of the many bars for a drink before dinner. Anytime dining worked well for us, we had no problems getting a table in the dining room, the pizzeria or the marketplace buffet area. All meals were good and enjoyed having an option of where to eat each night. There was plenty of room for the 3500 passengers in bars and on deck, really enjoyed the Hollywood pool area. Tender service to shore was ok but a little slow at times but loved all the ports we visited, we enjoyed the two excursions we booked which were well organised. Some bar and wait staff were not as nice and friendly as others but the activities staff were great and very entertaining. As the passengers were much older than expected we learnt to be patient with all the walking frames, walking sticks and wheelchairs, some of the oldies were quite rude unfortunately. Overall we had a fabulous time and will look forward to going on this ship again. Read Less
Sail Date October 2019
Princess has now taken cost cutting to a whole new level. Only PLASTIC picnic plates, mugs and tumblers are provided in the buffet, Horizon Court. This really is unacceptable. Huge fares are still being charged and, with these ... Read More
Princess has now taken cost cutting to a whole new level. Only PLASTIC picnic plates, mugs and tumblers are provided in the buffet, Horizon Court. This really is unacceptable. Huge fares are still being charged and, with these changes, they shouldn’t be. I don’t eat off plastic at home when I’m not paying a huge fare. The food here is also extremely boring. Exactly the same ingredients on the salad bar were provided every single day, never changed. The “fresh” fruit was sliced and floating in some sort of liquid. Most of the hot food was sitting in fat of one sort or another. The general atmosphere in this area is like feeding time at the zoo. The service, however, is excellent. The food in the dining room wasn’t much better and two of the people on my table complained so bitterly that they were given the next night’s menu to see if there was anything acceptable and, if not, they could order something they wanted. It was very apparent that the choice of food was better in the buffet as the numbers in the dining room had greatly dropped. The cabins are extremely small with no lounge or armchair. Shampoo and conditioner are not provided but some detergent-like substance in a container in the shower which does nothing for hair but makes lots of suds, that is after you’ve managed to extract it from the container. Shower caps and bath robes are only provided on request. The televisions are tiny and not worth trying to watch especially as there’s no programme provided. The cabin steward, Melvin Valesquez, was excellent. The bed was very comfortable and the cabin was very quiet. Then again, the whole ship was quiet by 11pm as that’s when bars and lounges close and the vacuuming of the public areas begins. Lorentz, Assistant Cruise Director, was excellent in the Ryder Cup Golf Challenge in which 55 people participated. We all thoroughly enjoyed his imaginative and inventive holes. Entertainment was mediocre with too many comedians. “Encore” was an excellent show by the on-board singers and dancers which I would be happy to see again. Donny Lee Ivins (a singer) was excellent. Chris Pawley (a singer) was also very good. I would avoid Princess at all costs if this is now the standard they are offering. Plastic is definitely not the way to go in this current environment. There are too many other cruise lines now operating out of Australia and Princess needs to lift its standards if it intends to compete. Read Less
Sail Date August 2019
Although the staff service, especially at the bistro, was excellent, the food after Honolulu became somehow less tasty and with noticeable less variety. Alcohol was stupidly expensive as well as other beverages. The lack of facilities for ... Read More
Although the staff service, especially at the bistro, was excellent, the food after Honolulu became somehow less tasty and with noticeable less variety. Alcohol was stupidly expensive as well as other beverages. The lack of facilities for people with special interests ie Bridge was evident and unforgiven. The disembarkation and embarkation process in Honolulu was as good as for someone who couldn't organise a "root in a brothel". You couldn't have failed any more miserably. The Captain and officer were seen only once other than their "carnavale" (official appearance). However, special mention to Herminio, Dan, Jun, Zsolt, Jeffry, Jugoslav, Nino, Mihailo, Ni Kadek, Veronica, Olena, Angel, Desiree, Lupia and our cabin stewart Loyed. The quality of fruit, especially watermelon, also deteriorated after Honolulu. At one time pears were bruised and scared, rockmelon hard and tasteless "fit for pig" consumption. I don't think I'll choose Princess again not from an Australian port anyway. Read Less
Sail Date August 2019
We chose this cruise because we liked the idea of visiting a variety of Islands on our way to and returning from the Hawaiian Islands Leaving from Sydney was also a plus. The entertainers were of high quality and very diverse. ... Read More
We chose this cruise because we liked the idea of visiting a variety of Islands on our way to and returning from the Hawaiian Islands Leaving from Sydney was also a plus. The entertainers were of high quality and very diverse. Simulcast of 1st show in the Vista Lounge was great. Cruise director and staff were fantastic with great personality Entertainment in Vista in between early and late show was great. Game shows and other entertainment around the ship were great. Food excellent and dining service was varied. The Pub lunch was a different variance. Horizon cafe had a great variety with fresh food in abundance. Local dance groups boarding the ship for cultural display of dancing etc. We were blown away at being able to watch the AFL final series on our TV in our cabin in the middle of the Pacific Ocean. Very impressive We were able to get our pie and chips to make the Grand final perfect Read Less
Sail Date August 2019
Overall this was a very good cruise. We choose this cruise due to the itinerary and were happy with all ports of call except Suva. (the other side of the island is much nicer). Pago Pago was a pleasant surprise with a good swimming beach ... Read More
Overall this was a very good cruise. We choose this cruise due to the itinerary and were happy with all ports of call except Suva. (the other side of the island is much nicer). Pago Pago was a pleasant surprise with a good swimming beach just 5 mins walk from the ship. (at Sadie's by the Sea, $5 to use) Kauai was a highlight, with the NaPali coast simply spectacular. Snorkeling with the Stingrays and Sharks in both Moorea and Bora Bora was also great fun. We had good weather for the vast majority of the cruise with no rough seas at all, although they somehow managed to blame the weather for our late arrival into Auckland. I think they simply forgot daylight saving being introduced that morning. The ship is in reasonable shape with my only moan being flaking paint in one of the spa pools. We had an internal cabin and this was fine and had everything we needed although they are not really designed for the beds to be set up as a queen. The cabin steward was excellent. We used anytime dining and this worked well for us. We mostly eat in the restaurant on sea days and the buffet on shore days. The food was very good throughout the entire cruise. The crew were very good and our few requests or questions were handled promptly. The shops on board were a little disappointing and in particular lacked Princess branded clothing. There were regular sales which was good to see. The evening shows were good and for a 35 night cruise I only thought one show was poor (a Bett Midler impersonator) with many people walking out. We didn't attend too many of the daytime activities, although I did attend some lectures, and mostly spent my time reading by the pool. We did use the gym each sea day and this was adequate. Embarkation was reasonably smooth but disembarkation in Auckland was a mess due to our late arrival. People leaving in Auckland were told to stay on board (with some people fearing they were going to miss connections) as the luggage had yet to be off loaded. Some passengers, including us, went off anyway and found the luggage already waiting. A disappointing end to an otherwise very good cruise. Read Less
Sail Date August 2019
We have been on Star Princess before, and to Tahiti before, and combining the two as we did to celebrate our 55th wedding anniversary seemed ideal. Sadly it was not. The food on Princess has deteriorated so much I can't even ... Read More
We have been on Star Princess before, and to Tahiti before, and combining the two as we did to celebrate our 55th wedding anniversary seemed ideal. Sadly it was not. The food on Princess has deteriorated so much I can't even explain it. We ate in the main dining room only three times. On the first occasion one person returned their main course.... on the second three people returned their main course, and on the last occasion two people returned their main course. I have never been on a cruise where even one main course has been returned before. The menu has been reduced to such a level, starters including five bits of melon in a syrup, and one entrée I noticed was fajitas!!!! - in a dining room on a top cruise line. The buffet had quite a bit of choice, not all of it needed or necessary. Some staff were surly. A lady buffet steward was standing behind a counter full of bread rolls and I asked for two of the long ones. She said... the buffet over there is open now. I only want two rolls I said, nothing doing to them.. sorry madam... the buffet over there is open. So I went "over there" found a person in charge, brought him back to the counter and in two seconds had my bread rolls and walked away... WHY. Room service was something else. Most times we had a cabin breakfast (which was usually one of the port days when we had an excursion) the breakfast was fine, but not always. On three nights the main dining menu, and the food in the Horizon court (on one evening centred around German sausage) provided nothing for us so we went back to the cabin and ordered peanut butter and jelly sandwiches. You would think this was impossible to mess up. No sireeee… ask for strawberry jam, you got raspberry, ask for brown bread and you got white, ask for 2 jugs of hot water and you got one, ask for four teabags and you got three. I kept an evening stole that creased easily over the dressing table chair, and one day when the bedding was changed it vanished. I thought the steward had swept it up with his laundry, but a search did not find it, then a couple of days later the steward asked me more about it. He said "in one of the waste bins in one of these cabins, he had seen something with like "dot dot dots" all over it... this I presumed was the dull metallic sequins on the stole. He had seen it in a bin, but not thought any more about it and thrown it away. At least Princess credited me the modest cost of this item. Two cocktails were around $23. I have discovered even I have a limit for not buying something I enjoy. We treated ourselves occasionally, and the first two margaritas we had were wonderful. On the first occasion the margarita was the cocktail of the day, so reduced, and this is what I asked for.... got a lovely cocktail, enjoyed it so much, asked for another the next day. This one came the same, and when I checked the bill had been charged the same, so on the first occasion my request for cocktail of the day had been ignored, but I let this pass. On the third occasion I bought these cocktails the guy just merrily tipped in the sour mix and syrup things (two different items), and halfway through the cocktails we realised they were wrongly made and quite sickly, but didn't bother to take them back at that point, although I did write to the front desk saying with cocktails so expensive they need to ensure strict quality control. Never even got an answer to that. Checked our bill each week and the second week somebody had had a quarter bottle of wine in Skywalkers bar, and it was on our bill. We never drank in that bar, but when I pointed it out to front desk they asked me "are you sure you never had it".....as if I would lie about $11. I did wonder how this had happened as now Princess do not give you receipts, as your card is digitally scanned. Later in the cruise I realised that serving staff look at the number on your card and remember it, inputting it manually, rather than scanning the card itself. Of course it just takes a seconds distraction for them to get two numbers mixed up, etc. and I wonder how many people checked their bill for this type of thing. Those I called the Crispy Critters, who thought a deeper shade of mahogany was a desirable tan colour, hogged sun-beds with the use of those plastic towel pets, which went on before 9am and stayed on all day. Crew never moved them even if the beds were empty for a couple of hours. Both my husband and I came back very poorly, seeking doctors advice the first day home. I understand from ship's gossip, that the chesty/throaty infection we got was doing the rounds of the ship from when it left Hawaii. My husband went to the Doctor which cost $250 (when it is a shipboard infection why should you have to pay?) The medicine he gave him did no good. One thing he gave him was a bottle of cough medicine, the same one of which was available in the ship's general shop for $7 less than he was charged. I didn't bother going as he was not impressed with the help he got. At some point in the voyage it was announced the ship had cases of Noro Virus. Not surprising, I saw buffet staff sweeping crumbs off tables with used napkins, and they wiped the tables with a wet j-cloth, leaving them soaking wet but probably not much cleaner. One show, The British Invasion, has been doing the rounds on Carnival Company ships for YEARS. We don't cruise every year and this was the third time we would have seen it had we gone. Entertainment was fair to middling, with some good acts and some mediocre. They had a duo who played violin and piano very well, and they performed in the piazza area every day, maybe three times a day. The first week was original, and they were good, but one got bored with the little joke of the pianist playing "chicken dance" and the violinist's little tricks of stopping, or speeding up, etc. Not only that, but if you wanted a cup of coffee in the piazza when they were on, forget it... people claimed seats up to 30 minutes before the show, which lasted maybe 30 or 45 minutes. Other original things they used the piazza for was racing wooden horses by the throw of a dice, beanbag tossing... and oh yes, just behind the piazza in the lift area they played "elevator roulette" when those really bored could bet on which elevator door opened first. The best show they had was the traditional dancing show they brought on board in Papeete. The pizza shop was mediocre unless you were lucky and got a freshly cooked slice. Princess achieved what I would have thought impossible and managed to combine the two most inedible things you can have on a pizza, burned cheese, and cold cheese. Burger bar was good, food was hot. Ice cream Sundae counter was fine, but frequently ran out of some of the sugar free versions of the ice cream. Ports of call, were fine, sometimes the ship was a way out, sometimes not. In Honolulu a taxi back from the centre of town cost us $24. Because we thought the two Samoan ports, Pago Pago and Apia, would not be that used to tourism, we took Princess excursions. These were over-priced for the content and disappointing. At the Tahitian Ports we did our own thing every time, and had a great time. We took a disembarkation tour of Los Angeles, visiting Santa Monica. This was good value and very interesting and the content was good. The only problem was they had the starting time as 0750. I know they want you off the boat early, but surely they could have given you a bit longer. Once on the tour the courier checked everybody's flight times, and it transpired that, even given the tour's normal time, one couple had been booked on who really should not have, as our arrival back at the airport was very tight for their check in time. Maybe this was why the other 50 of us had to have such an early start. Possibly the tour would have been a tad less rushed as well without this pressure. The captain was a wonderful people person. Put himself about the ship several times a day just on a walk through, but you got the impression he really cared about how Princess passengers enjoyed their cruise. My husband and I are vegetarian, which I add to be fair. Some days in Horizon Court there was nothing at all we could eat for lunch, unless you just wanted vegetables, which is why the pizza and burger place (veggie burgers)got used a bit more than they should have. Princess have had in the past the best itineraries and durations out of all the cruise lines, and whilst we enjoyed this cruise I have to stay we did it in spite of Princess, not because of them. We certainly did not come back "new" far from it, because we were fit and healthy when we joined the ship, and $250 richer for the doctor's fee. Sorry Princess, enjoyed the itinerary, hated the ship. Read Less
Sail Date March 2019
We chose this twice a year itinerary because we wanted to see Hawaii and French Polynesia. The Star is older but clean and a manageable size. Our obstructed view 8th deck cabin was conveniently located, and we had a pretty good view. I ... Read More
We chose this twice a year itinerary because we wanted to see Hawaii and French Polynesia. The Star is older but clean and a manageable size. Our obstructed view 8th deck cabin was conveniently located, and we had a pretty good view. I have to say that my husband is a picky eater so we chose the Horizon Court more than the dining room. When we went to the DR, the service was good. Entertainment: good comedians, OK singers. The entertainment staff were mostly English as a second language speakers and this negatively affected some communication and particularly the trivia questions, which were often awkwardly structured. But...Captain Bye Bye! We’ve never experienced a captain that mingled with the masses like Capt. Tuvo. He established a good rapport from day one. Each day he was out and about SPEAKING with the passengers. We looked forward to his noon reports each day, which he’d finish with: “Nevertheless, Bye Bye!” We enjoyed all the ports except, surprisingly, Papeete. It was dirty and heavily trafficked. It was the only port we wished we had less time, but it was the longest, probably due to resupplying. Would I do the same itinerary again? Yes, but I’d probably choose more independent tours. Read Less
Sail Date March 2019
We had planned this cruise for several months and this was the longest cruise and the largest ship we've ever been on to date. We were disappointed in the basic fact that there is very little benefit in being Elite on Princess when it ... Read More
We had planned this cruise for several months and this was the longest cruise and the largest ship we've ever been on to date. We were disappointed in the basic fact that there is very little benefit in being Elite on Princess when it comes to a trip like this one. First complaint, Elite gets a FREE liquor setup. The same liquor setup whether you are on a 4 day cruise or a 30 day cruise, geez, can they afford it??? What are your benefits? Free laundry, that's about it. I firmly believe that they cater to people that are in a suite and care less about everyone else on the ship. Kind of a reflection of the Titanic era where the suite people were treated like royalty ad everyone else was steerage.Once you are there, they could care less. All they care about is extracting as much money as they can while you are on board. The ports were definitely too small to handle to quantity of passengers delivered to them. Trying to dump 3000 elderly passengers in a port, via tender on top of it, in a town that has a population of less than the passenger population. I watched in horror over 2000 people standing line to get on the tenders for 3 hours in Lahaina, unacceptable. Answer was that there was another boat in port and they couldn't handle the traffic. Food was OK but had many of the same items, difficult to get something different. We managed to find a couple of very nice servers in the dining room and frequented their section which made that part of the trip much better. Also disappointed they had cancelled their happy hour in the Wheelhouse where you received a 2 for 1 drink of your choice. We were told it was cancelled because they were losing money. Simple math tells you it's impossible for them to lose money since everything is overpriced. I will mention that the ship's captain (Michele Tuvo) was definitely an asset to the cruise. One day, I ran into him on 8 separate occasions, he was always walking around the ship and taking care of business. We started cruising in 1977, we were on The original Love Boat 3 times and have been on over 70 cruises. Read Less
Sail Date March 2019
I love cruises with lots of sea days so we picked this one for that reason along with the fact we had not yet visited the South Pacific islands (Samoa, French Polynesia). Pros: - Captain Tuvo. Of all our cruises I have never met a ... Read More
I love cruises with lots of sea days so we picked this one for that reason along with the fact we had not yet visited the South Pacific islands (Samoa, French Polynesia). Pros: - Captain Tuvo. Of all our cruises I have never met a more perfect captain for a cruise ship. He was always very informative about activities and ship movements but even more so he was out and about constantly talking to people. One shipmate said he even stopped by her ribbon lei craft class and helped show her how to make the lei. - our aft suite cabin. Except for a few minor issues this was a great cabin with a fantastic steward, Rollie. Perfect for long sea days with warm, not hot, temperatures. Fully covered balcony. D737. - Club Class dining. This was our first experience with that and we enjoyed it quite a bit. We got to know the group that waited in this area and they were all great. Almost like having traditional seating but with the option of anytime dining. You got to know the staff much better and they knew you and your preferences. The made to order dish options that came with that service were almost always the best choice for that meal. (Mostly pastas and desserts). - Crafts. They had them almost every sea day and even some port days. I like the new SeaCraft concept of showing you a free new craft with a small kit but then selling small and large boxed kits for you to take with you to continue. I do wish they had a more difficult craft like macrame or crocheting that they taught over multiple days. It would work well on a long cruise like this. But all in all I enjoyed what they had. - Specialty dining. As always, Crown Grill was great. We also had the Crab Shack with King Crab legs. So much I couldn’t finish although I really wanted to. We will choose this again whenever offered, just bring a big appetite! - Pizza and Fresh French Fries. In port they didn’t serve club lunch so the pizza and fries on deck were my goto. So, so good. The trick with the fries is to ask for freshly fried fries and that you will gladly wait. Lots of people do this I found while on this cruise. - Deck bar. The one in the indoor pool area. The bartender would see us coming at certain times and have our regular drinks ready by the time we got there. Very impressive! Crew - no issues and most of them were friendly and helpful. Tours - no issues as we pretty much did our own thing in all ports. Cons: - Cabin issues. Main issue was the sofa/sleeper bed we were using as a sofa. Something was wrong, it was hard to sit in. We called them immediately and about 2-3 days later an engineer type person showed up and managed to level out the seating but it still was too low and stiff. We were able to use it but just not comfortable. Minor issue was one day at sea I was out on the balcony when all these “shavings” started blowing in from above. Got on me and in my drink. I called Rollie and he had it stopped and explained they were working on the deck above. It was cleaned up on my balcony by Rollie. It didn’t happen again. Weird they did it on a sea day. Just not thinking, I guess. Second minor issue was they did some sort of blackout test which took away the mid elevators for about two hours just as we returned from port...bad timing. But then we lost both AC and lights in our cabin for about 4 hours. Not good in a 90 degree port. Later we had another light loss same day as we returned to our cabin. It was fixed in about 30 minutes. These were minor in that they were resolved in a reasonable time with minimal impact. Just annoying. Food - Horizon cafe. We hardly used it because it was rarely good. The only things I had that were reasonable were some sautéed fish dishes and various burger patties/meatballs. Those both were seasoned well. Oh, and string beans one day. The rest was pretty bland and I eventually stopped going. Too bad, they used to be pretty good. Activities on sea days - hit and miss. No culinary shows, imo. Just a few piazza demos of drinks and chocolate making, bad location as minimal seating. One outdoor ice carving demo. What I missed was where the chefs would demonstrate cooking in a big venue. What they did do was a big show on the last sea day where it was mostly a scripted comedy and song and dance with minimal cooking. Not the same at all. Also, they could have offered classes beyond ukulele (already did that on Hawaii cruise) that spanned the four weeks. They did offer Spanish lessons but I know Spanish so not for me. This is somewhat minor as I brought my own activities but it would have been nice to have more group social class options available. I’ve noticed that this is becoming more of an issue as the years go by, cutting down on ship sponsored activities. Read Less
Sail Date March 2019
We picked this cruise for the South Pacific ports. Captain Tuvo was outsatanding - very friendly with a great sense of humor. His attitude was reflected throughout the crew. We had a mini-suite which was good, except for the love ... Read More
We picked this cruise for the South Pacific ports. Captain Tuvo was outsatanding - very friendly with a great sense of humor. His attitude was reflected throughout the crew. We had a mini-suite which was good, except for the love seat. We really enjoyed the extra room and balcony. The bath tub is a nice extra.Anytime dining worked very well for us, with good service in both dining rooms. Entertanment was good, but we missed the big production shows Princess used to have. We would have liked to had more educational type lectures on the many sea days. The entertainment in the Piazza was generally good, but the seating is very limited. Overall the cruise was very good except for a horrible experience with a Princess shore excursion in Somoa. The Island Drive and Tafatafa Beach excursion in Apia was not as advertised but the really bad part was the condition of the bus and the poor driving. Disembarkation was handled very well, There were a few delays but that was caused by Immigration, over which Princess had no control. We will try to sail with Captain Tuvo again. Read Less
Sail Date March 2019
We chose this cruise for both the destination and the relaxation aboard a ship. One thing about the ship, it is quite small and there is only one other dining option which was the steakhouse, we didn't eat there but it would have ... Read More
We chose this cruise for both the destination and the relaxation aboard a ship. One thing about the ship, it is quite small and there is only one other dining option which was the steakhouse, we didn't eat there but it would have been good to have other food choices. If this was the first cruise we had done, we probably wouldn't go on another cruise. Luckily, we have been away with celebrity twice and there is absolutely no comparison. We certainly would not have wanted to be on this ship for any length of time, as there are simply not enough quality things to do, and very limited food options. We stayed in suite C747, the bed was comfortable, the balcony on the suite was a good size with good furniture. However, the suite we stayed in had a shower bath, (dreadful things), only one toilet, and the bedroom is not separate from the sitting area. The other rooms are very small, with no jug or options to make a cup of tea. The furniture in the suite was uncomfortable, and the vibrations at the back of the ship were really bad, felt like a train more than a ship. At night when we had more sea movement, the cabin doors in the bathroom rattled and banged about, given the shaking in our cabin and the noise, it was not the relaxing room we expected. We have been on the back of other ships and never had this experience. The air-conditioning was not very good in the room either, it was often too warm, we did complain but nothing came of it. They told us it was hot outside therefore the room couldnt be very cool. A lot of other people were talking about the bad airconditioning in the rooms as well. The meals in the Traviata dining room were mostly good, one of the meals was excdellent. The club class dining area in the Traviata dining room, all the waitstaff were excellent. The cafeteria on Level 14 was simply dreadful, there was not much choice. We have been on celebrity where their buffet had a lot more options, they cooked fish, chicken, steak etc. We loved this on both celebrity ships we went on previously, so the offerings in the cafeteria were a huge let down. We did have one nice vegetable curry there for a late lunch, when we returned from the island. They do have fruit though, so if you are too late for the other dining options, fruit is a good choice. As the other options are inedible. Staff were hit and miss, Manny in the bar on deck 12 was excellent. The other bar staff were not very friendly, and certainly not doing the rounds like they should be. The staff at the back of deck 14 closed early when they advertised the bar till 8, it usually closed at 7.30. They apparently needed the extra time to clean up. If it closes at 7.30, please advertise it as such. The staff at this bar seemed to be rushed and unfriendly. The spa was good, we had a few treatments and enjoyed them. The movie screen is in the middle of the pool deck, there were movies playing day and night and this is quite in your face, too loud if trying to have a drink at the bar by the pool. We also tried to bring pizza up from the pizza place downstairs, and they advised it would only be delivered to our room and could not be taken away, nor could we order pizza to be delivered to the pool area. They said if we did that, everyone would want to order pizzas there; seriously? The shows were very disappointing, there were a couple of comedians who were OK, the ship production shows were very average. Papua New Guinea was an excellent destination, we missed 2 ports due to bad weather, but the captain extended our stay to 2 days on the last stop at Conflict Islands which was excellent. We would have been really disappointed if we missed all the tender stops. So be aware of possibilities of missing the tender stops. So would we sail on Princess again? Very unlikely. After reading some other very positive reviews about this ship, I am wondering if we were actually on the same ship. Read Less
Sail Date February 2019
Outrageous wine prices $44-$60 a bottle profit is on thing but this is a corporate money grab shame on you Princess cruises. Beer one price $8.75 a stubby a glass of wine $11-$15 all other drinks $10.75-$15.75 per glass make sure you ... Read More
Outrageous wine prices $44-$60 a bottle profit is on thing but this is a corporate money grab shame on you Princess cruises. Beer one price $8.75 a stubby a glass of wine $11-$15 all other drinks $10.75-$15.75 per glass make sure you bring plenty of spending money. The meals are great and restaurant service is 5 star,if you are bringing children, single cone ice creams are $5 each, they were free on the Diamond Princess when last cruised. We will be looking for alternative options for our next cruise, do to the excessively drinks cost, these prices are out of control, unfortunately we missed two island stops and a straits cruise,due to bad weather, we are very disappointed, I think the itinerary is more suited for late March onwards do to monsoonal weather conditions, I would not recommend this trip for this time of the year to anyone. We had room service delivered to our cabin which was just perfect. If you enjoy a wine and you are thinking of travelling with Princess cruises, do yourself a favour, and bring your wine with you, and pay the $15 corkage fee, you won’t regret it. The tender service was fluid no real hold ups, the cruise tours are expensive, you usually can do a better deal at dock side. We renewed our vows whilst on board, you will need to pre book, it was an experience of a life time, the captain renewed our vows and signed the certificate, the library was turned into a chapel with all the trimmings, it was truly delightful, I f you want the extra photo package allow $399 extra, also the portraits 20x allow $2100 extra and if you want a truly very professional video allow an extra $1699 Read Less
Sail Date February 2019
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