Buenos Aries. Embarkation was a nightmare. The cruise terminal was destroyed by a storm 4 weeks ago. Princess has not adequately responded. If you have a Princess transfer you will be taken care of. Everyone Else waited in long line in the sun. I was in a wheelchair and line took 3 hours and 20 minutes. No English speaking Princess employees to even explain what was happening. No signs to ...
Posted: March 9, 2023
On March 30, 2022, we booked Princess cruise tour H304/ 19 days – from 1/30 to 2/20/2023 includes flight times, for (Brazil, Argentina, Uruguay and Chile). Following is our personal experience with Princess. We choose Princess since we have journeyed with them before, with happy experience. This time it was unpleasant experience, and I rate them “C”.
Our reasons are ...
We are Platinum level Princess cruisers. We chose this cruise primarily for the itinerary which included a Land Tour to Machu Picchu followed by a cruise around Cape Horn and Antarctica. Unfortunately, that itinerary was in flux and cut back before and during the trip. We've written a long, detailed letter to Princess' Executive team. An abbreviated version follows, which I've called "The ...
Check in. I saw 2 lines, an elite line and a “Green line”. Green line is for those of us who have completed the medallion app documents, which I did. They put me in the elite line anyway since I’m elite, and both lines moved almost exactly the same. It took 42 minutes from the time we got in line to get on our way to the ship. I think in the past, prior to COVID, I never waited more than 10 ...
First time on Princess. It felt like "old folks" day at the casino. Average age was pushing 70. The ship itself was very chopped up. Not one single deck to walk around the entire ship. The only deck for outdoor walking was just below the lifeboats and closed down half the time for painting, etc. Couldn't they have done that during the Covid shutdown? It was only possible to get from aft to ...
I choose this cruise because wanted to do the Panama Canal it was our first time with Princess and will be the last time.
The food was terrible with no variety with lots of junk food deep fried
We like fine dining there were none
It’s started at the airport pick up 3 hrs late and 2 hrs to embark cruise we were supposed to leave at 4 pm and left at 8.30
Very disorganized.
They left ...
We chose this ship for the itinerary Buenos Aires to Santiago. Itinerary perfect but book your own independent tours for so much less money and far better - too many people on ship tours - think toilets!
Staff were fabulous but the people on board lovely but so old i.e. most between 70 and 80 years . No one around after 10 PM . The poor band which were great but had an audience of 6 - quite ...
We chose this because of the itinerary and because it meshed with our flight. We had done Princess cruises in the past and pretty much knew what we were getting into. The good: Food in dining room had improved. Production shows much improved. The Bad: Food in buffet probably gave one of us food poisoning. It was one awful night. The "tendering" to ports without excursion was painful, slow crowded, ...
Getting on the ship was terrible, people were waiting over 2 hours just to get inside the building. They were only letting in 2-3 people at a time. The overall appearance of the ship was good. The food in the upstairs buffet was not very good. The dinning room had 2-3 good nights to choose from and the rest were not so good of choices. It's a good thing they have salmon on the everyday side of the ...
This was my longest ever cruise, at 15 nights aboard the Emerald Princess. I got to be reacquainted with the good, so-so, and bad in the 2+ weeks.
Embarkation was a nightmare. The inbound arrival was 5 hours late in disembarking. Check in actually stopped, as they had no place to put anymore people without violating the capacity for the fire escapes. Unfortunately, the Los Angeles vendor staff ...