1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews

451 Princess South America Cruise Reviews

We had an amazing time on the Coral Princess during our 18-day Brazilian Adventure in December 2019. The Coral Princess was the perfect sized cruise ship!! It was a very well maintained and the staff as usual was terrific. Fernando ... Read More
We had an amazing time on the Coral Princess during our 18-day Brazilian Adventure in December 2019. The Coral Princess was the perfect sized cruise ship!! It was a very well maintained and the staff as usual was terrific. Fernando the cruise director was the best we have had with this being our 17th cruise on Princess. The production show “The Bayou” was terrific as was the other production show “Motor City.” During our overnight stop in Rio de Janeiro the cruise line brought on a Carnivale show from Brazil which was absolutely amazing. During the sea days there were plenty of onboard activities (human slot machines, wooden horse races, etc.) and as “pollywogs” we loved participating in the “Crossing the Equator” ceremony. As has been the case with our previous Princess cruises the food and dining onboard was great. We loved the layout of Horizon Court on the Coral Princess since it made for much less congestion. The ports of call were all amazing. Loved our tour of Salvador, Brazil with its colorful buildings. We will never forget the first time seeing Christ the Redeemer or the views from Sugar Loaf Mountain. We walked the city of Montevideo, Uruguay and loved seeing the many sites along with experiencing some local food. We did a post cruise city tour of Buenos Aires, Argentina and saw an amazing tango show during lunch. This was a cruise we will never forget!! Read Less
Sail Date December 2019
We chose this cruise because it originated in Chile and arrived in Los Angeles. The 16 day itinerary allowed us to arrive early in Santiago and enjoy Chile and the hospitality of the city and it's people. Princess transportation to ... Read More
We chose this cruise because it originated in Chile and arrived in Los Angeles. The 16 day itinerary allowed us to arrive early in Santiago and enjoy Chile and the hospitality of the city and it's people. Princess transportation to the cruise port at San Antonio was very good although the cruise port facility was modest at best with lack of direction for arriving guests but we embarked comfortably. Although the ports included several that required transportation to local destinations we did get to enjoy Chile, Peru, Costa Rica, (where we took a great Princess tour and zip-lined), Nicaragua and Mexico. We did feel that the information about the port cities and what travelers could do on their own was lacking.The time on the ship was casual, comfortable and relaxing and the crew from the Captain down were friendly and accommodating. This cruise appealed to an older crowd and had only a dozen or so children on board. The entertainment was good but not spectacular although the one major production number by the song and dance entertainers was outstanding. There probably should have been more than one major stage production presented on this long of a cruise. The dance band "Static" was outstanding and was the best band we have heard and danced to on any of our cruises. The food was good but only outstanding in the specialty restaurant. Disembarkation and Princess transportation to LAX was very easy and well organized. Read Less
Sail Date March 2019
This cruise was very enjoyable, especially since my husband and I were doing it with my sister and her husband. The food in the dining room was great, also the lunch buffet was excellent. The breakfast spread tended to be repetitive, but ... Read More
This cruise was very enjoyable, especially since my husband and I were doing it with my sister and her husband. The food in the dining room was great, also the lunch buffet was excellent. The breakfast spread tended to be repetitive, but I am not a big breakfast eater so the lack of choices did not affect me. Loved the zumba and line dancing, especially Ramon who is an amazing instructor. The night time deck parties were amazing, very energizing, lots of fun. Met lots of interesting and friendly people from all over the world. Special thanks to our wonderful Captain Tuvo, and our dining room team Cristian and Quirino. Plus Cirilio who always kept our stateroom spotless. We were not too happy with our statement temperature which was always too high and it could get sweltering during the night. Also I had a bit of a hiccup with our cruiseport to airport transfer which never got resolved, however we were lucky to be able to join the supershuttle that morning and we got to the airport in plenty of time for our flight. We are almost Elite with Princess, so just shows our loyalty to the brand although we do cruise with other lines when we liked their itinerary. Read Less
Sail Date March 2019
We actually chose this cruise for the sea days. The ports were pleasant extras for us. We had a fabulous time. Cabin steward was fantastic along with every staff member we interacted with each day. We did (3) excursions and loved them ... Read More
We actually chose this cruise for the sea days. The ports were pleasant extras for us. We had a fabulous time. Cabin steward was fantastic along with every staff member we interacted with each day. We did (3) excursions and loved them all. Wild life adventure in San Martin was amazing! We really got our money's worth out of this one. Dolphins, sea lions, penguins, birds oh my! We zip lined in Costa Rica and had a great time flying through the trees. The staff was great with the advanced age of our group... I think everyone enjoyed the experience. We also did the beach excursion in Puerto Vallarta, warm water, great food and yummy drinks. Everything was wonderful. We did book all our excursions though Princess just to be safe so far from home and we weren't disappointed. Felt we got our money's worth out of each event. We loved the trivia and game shows on the ship and the bar staff was exceptional. Everyone was so much fun! The Cruise Director and entertainment staff were out of this world amazing! I wish I could name every staff member we encountered. We met wonderful fellow travelers and had a blast getting to know folks from other countries as well as from other States in the US. We came away with friends for life. We love Princess Cruise lines and will continue to sail with them as often as we can. If you like longer cruises with a nice combination of sea and port days this itinerary is for you. Can't wait until our next vacation! Thank you Princess Read Less
Sail Date March 2019
We picked this because we had never been to S A and we were looking for something that ended up in LA, as we had a wedding to attend on 3/30/19 We loved the countries we visited and were never concerned about safety in the ports. We ... Read More
We picked this because we had never been to S A and we were looking for something that ended up in LA, as we had a wedding to attend on 3/30/19 We loved the countries we visited and were never concerned about safety in the ports. We did all excursions through Princess, and they were well done, with excellent hosts. There was enough variety so that there was something for everyone. We did not go to Machu Pichu because it would have taken 2 days out of our cruise. We would do this cruise again. The Star Princess ship was a little older, but well maintained. We like the smaller ships without all the “kiddie” attractions, like race cars, climbing walls, wave pools, as we are older and do not use these. The average age group on this cruise was 50+. The were a handful of children, no teenagers or spring break groups Read Less
Sail Date March 2019
Overview - unusual itinerary on board an older but well maintained ship. Transfer to Ship We boarded the Star Princess in San Antonio, Chile after making our own arrangements for the flight from the US to Santiago. Transfers ... Read More
Overview - unusual itinerary on board an older but well maintained ship. Transfer to Ship We boarded the Star Princess in San Antonio, Chile after making our own arrangements for the flight from the US to Santiago. Transfers (Princess arrangements) were efficient and after dropping our cases at the airport we did not see them again until they arrived in our cabin around 16:00. There was a long line at Santiago Intl Airport for the air conditioned coaches but we were seated within 30-45 minutes, so not too bad. What is Star Princess like? If you want to travel on this ship with Princess you only have about 5 months before it's transfer to P&O Australia. We would heartily recommend Star Princess as although older, it is well maintained and with its subdued decor provides a relaxing environment. Although when built it was viewed as a large ship, in today's world it is midsized and orientation is easy. Straight corridors on accommodation decks may lack interest, but we found them easier to navigate than the constantly shifting corridors of ships such as the Regal Princess. One of our favourite features on this and similar Princess ships is the full wrap around promenade deck that allows passengers to go right to the bow and look out. Listen Princess (and all the other lines) - this is a feature that should exist on ALL cruise ships! Skywalkers lounge located in the 'spoiler' is a fantastic and underutilized venue. More than 100ft above the water and with 360 degree views it is an excellent daytime spot when for most of the day it is unused. From 16:30 to 18:30 the Elite/Platinum reception is held here and on our cruise the number of platinum + guests was so great that the venue was often overcrowded. I believe this was due to the demographic on this itinerary as last year on the Regal Princess a venue less than half the size was normally empty at this reception. What is the Food Like - main Restaurant and Buffet? Pretty good! I don't understand the complaints other on this forum have made. Catering to a ship of 2,600 passengers is necessarily banquet style and the quality of food and presentation was much better than typical land based banquet catering. We dined in 'Club Class' dining and never waited more than 5 minutes for a table, eating as a couple two or three nights and on a table for four most nights. While menus do not vary much from one year to the next, every night something tickled our taste buds so that we never resorted to the always available favourites. The buffet has a greater choice but can appear rather picked over if you arrive at the wrong time. Also the food (and this applies to the main restaurant also) is not always very hot. The actual food in the buffet is mostly of a good standard though certain dishes such as Indian curries can be a bit oily. What is the Food Like - Crown Grill and Sabatinis? The Best - as suite passengers we always enjoy complementary dining at the Crown Grill on embarkation day (an excellent benefit) and the steak was so good we dined at The Crown Grill again later in the cruise. The 'salt menu' is superb, with the Applewood Smoked salt from Washington State a taste sensation Sabatini's menu has changed since last year and to our pallet is much improved. We had given up eating in Sabatinis after their menu became too eclectic in 2015, however the new menu returns to the fundamentals of excellent Italian cuisine and we heartily recommend it once again. On Board We make very little use of the entertainment and activities on board, however there was one act that deserves mention - Duo Consonance. This Russian Violinist and Chilean Pianist were easily the highlight with their mix of classical, folk and musical repertoire. Their virtuosity mixed with humour was refreshing and it was sad they were only on board for the last three days of our cruise. Ports and Excursions The ports of call on this cruise were the main draw and they did not disappoint. We took Princess excursions in three ports and explored on our own in Lima, Nicaragua and Mexico. Coquimbo, Chile - Tololo Observatory. This full day tour was worthwhile particularly for the views from the Tololo observatory across the Atacama desert towards the high Andes. Pisco, Peru - Islas Bellastas Wildlife Reserve Located approx 11 miles offshore the islands are home to millions of seabirds as well as endangered Humboldt Penguins and sea lions. The small boats that take you out to the islands are expertly piloted to within a few feet of the rocks so you are guaranteed excellent views of the wildlife Puntarenas, Costa Rica - Old Train Ride and River Cruise This trip started with a display of traditional dance by local kids with an invite to join them for the finale. The train ride itself was a short distance covered at a very slow speed, but it facilitated a view of life away from the beaten track and was quite enjoyable. Driving up into the hills on the way to the river cruise, the coach made a stop at a local craft market where we were given complimentary Costa Rican coffee (excellent) and local mangoes. Some people complained that the river cruise part of the tour was too short and we did not see crocodiles, however we would suggest this shows the benefit of proper research. The Princess shore excursion guide clearly shows that the boat trip portion of this trip is scheduled for 45 minutes with longer boat trips available on dedicated Mangrove swamp tours. We did see a good variety of wildlife including Scarlet Macaws and Iguanas sunning themselves in the Mangrove trees. Would we Recommend This Cruise? Undoubtedly yes! The eight sea days were really laid back. On boarding we locked our phones in the safe and did not take them out until disembarkation. The crew were good and 'Captain Bye Bye' was the most visible captain we have ever seen (he moves to the new Sky Princess for it's maiden voyage this November). The itinerary was interesting and the excursions offered were varied. Who Should NOT take this Cruise? If you have kids that need constant entertainment, kids clubs, etc this may not be the cruise for them. The Star Princess has the usual kids club and hangout areas, but cruises of this length tend to attract a more mature clientele. We counted less than 10 kids under the age of 15 on board this ship. Read Less
Sail Date March 2019
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst ... Read More
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst food, bar none, I have ever had on my approx 20 cruises. Extremely limited menu, gristly meat and over-rich sauces. The Guest Relations staff gave incorrect information with amazing regularity - they need additional training and to learn to say "I don't know" instead of giving misinformation. The theater entertainment was mediocre, as was most of the bar and piazza entertainment. The volume of all music throughout the ship was many, many times too loud for enjoyment, as were the mid-ship movies, which I could hear from my aft balcony. I felt sorry for the performers at Crooners because they were completely drowned out by the performances in the Piazza. I am used to pricey shore excursions, but these were way out of line for the value received. We were appalled at the many totally incorrect Trivia answers (yes, we looked them up after) given with absolutely no room for discussion. The moderators were also super quick and allowed no question repeats before the checking process. Read Less
Sail Date March 2019
I can't understand why a big cruise line like Princess simply doesn't understand what is vegetarian and what is not, despite being advised repeatedly. Overall, not blown away by the cuisine. I'm afraid too that reception ... Read More
I can't understand why a big cruise line like Princess simply doesn't understand what is vegetarian and what is not, despite being advised repeatedly. Overall, not blown away by the cuisine. I'm afraid too that reception staff were not particularly knowledgeable about the port arrangements on one particular day, in fact giving me completely inaccurate information and causing a degree of stress re availability of our tour operator. Otherwise staff were very friendly (mostly) and helpful, ironically especially so in the dining rooms. As far as entertainment was concerned the Princess dancers were really good but other acts were a bit dated. Our balcony cabin was fine but maybe the level of service and overall standard of cleanliness were a bit short of what we've had in the past. Overall I think this cruise experience may have called time on our many years of cruising. It wasn't awful but it just wasn't special enough. Read Less
Sail Date March 2019
South America Santiago, Chile March 14, 2019 to Los Angeles, March 30, 2019) appealed to my wife and I. We enjoyed Chile (Santiago and Coquimbo), Peru (San Martin and Lima) and Costa Rica (Puntarenas), less so Nicaragua (San Juan del Sur), ... Read More
South America Santiago, Chile March 14, 2019 to Los Angeles, March 30, 2019) appealed to my wife and I. We enjoyed Chile (Santiago and Coquimbo), Peru (San Martin and Lima) and Costa Rica (Puntarenas), less so Nicaragua (San Juan del Sur), that was rushed and felt a little unsafe, and Puerto Vallarta, Mexico, that was a free day to unwind. We chose eZAir for our flight (13 hours) from LA four days earlier and the only regret was not arranging our departure from Phoenix via LA/Santiago. The Star Princess was a welcome relief after a disastrous inaugural repositioning cruise with MSC Seaside. We have been on the Emerald Princess a number of times, so the Star Princess, a sister ship, was very familiar and a welcome relief. A few glitches arose such as the 5:15 PM supper start; 6:00 PM is much better and definitely preferred. Entertainment and food selection at Supper seemed to be slightly less diverse then previously but was vastly better than my previous encounter on the Seaside. Food would rate a 4/5. Dining, cabin, bar and general services were exemplary and would rate 4/5. The one exception was the staff member at the Captain's Circle Counter who was not courteous when I spoke to her rather somewhat short/rude. Entertainment was good (3.5/5), especially the stage productions, but overall slightly more muted (comedy, rock bands, classical music, etc.) than my last Princess cruise from Rome to Ft Lauderdale. Most of our shore excursions were private as there are no guarantees with Princess and we get, more for less. Most of these I will review through Trip Adviser. Overall this cruise provided some healing from past cruises and new friends. We will once again return in 2021 for a 31 day fall cruise via Vancouver to Sydney, Australia. Read Less
Sail Date March 2019
We did the 30 day cruise in December and spent the winter in Argentina and Chile. The logical choice was to return to California on the same ship from Santiago. We are fairly new to cruising but we love the Star Princess. The staff seems ... Read More
We did the 30 day cruise in December and spent the winter in Argentina and Chile. The logical choice was to return to California on the same ship from Santiago. We are fairly new to cruising but we love the Star Princess. The staff seems to be genuinely friendly and wants you to feel like part of the family. A couple of the ports were a little disappointing but I don’t think it was the fault of Princess. Our interior cabin was comfortable but I wish there had been a comfortable chair to sit on in the cabin. There are plenty of places to do that around the ship however. We usually ate at the buffet, the food was comparable to the main dining room but there were a lot more things to choose from. We did eat “out” at Sabatini’s one night and it was excellent. The port excursions we booked through Princess were pricey but well done. The embarkation in San Antonio was good, but I thinking Valparaiso is a much more interesting town. Disembarking in Long Beach was a breeze especially considering the last minute change in berth Read Less
Sail Date March 2019
We love to try the Royal Princess and a few of the countries it was first time visiting Loved everything and enjoyed every moment on the beautiful Royal Princess. Loved everything from sports activity to excursions dancing shows ... Read More
We love to try the Royal Princess and a few of the countries it was first time visiting Loved everything and enjoyed every moment on the beautiful Royal Princess. Loved everything from sports activity to excursions dancing shows participation playing games,Zumba walking on the track on the back of the ship. Loved to sun tanning on deck beside the pool, occasionally enjoy the hot tub on the sea days. Enjoyed very much the ceremony of the crossing the Equator it was so fun. The dining service was amazing enjoyed delicious dishes,beautiful displays of delicious desserts . We had three formal evenings I love to dress up and have champagne enjoyed that very much also enjoyed some of the art shows. Most enjoyable experience was when we arrived in Peru it was first time it seemed like a different world seeing the Candelabra from the excursion boat was amazing experience, and also Nicaragua was our first time amazing place beautiful people (we also loved La Serena Chile.) Loved all the cruise members of the Royal Princess. Thank you we had a wonderful trip. Read Less
Sail Date March 2019
We did this cruise before, we had a great time so we decided to do it again as there were some different ports. We ate in the Allegro dining room with Victoria and I Made as our servers. They were wonderful. Our Room steward was Edward ... Read More
We did this cruise before, we had a great time so we decided to do it again as there were some different ports. We ate in the Allegro dining room with Victoria and I Made as our servers. They were wonderful. Our Room steward was Edward A737 I can not say enough about him he was fantastic. If we needed anything, we just needed to ask him.Thanks for getting our TV fixed, also for all the tissues as we had colds. Now for some complaints for Princess. In Rio De Janeiro what were you thinking when you made your passengers walk so far in the heat to the buses. Did you not take into consideration we were old folks 65 +. A shuttle would have been a god sent in the heat. I said to my husband I wonder how many were going to have heart attacks today. Well!!!!!!! When we returned there was Princess with wheel chairs to help people. After getting to the terminal guess what was waiting for us, a shuttle bus to take us to the cruise ship.??????? Puerto Montt our tender, was#1return trip from tour. He was the only tender fellow that said to the passengers to sit down to let the people on the top of the Tender off first. I told him he was excellent. Please let the people with walkers off next. Hellooooo Princess have you been to the Tango Show in Buenos Aires. What a fire trap!!!! that place is. If there was a fire no one would have got out alive. I gave the Captain Nash a tea towel I had made to give to different people I met on the cruise. I was surprised he never asked us our names. Shore excursions I was so sick I had to go to the Dr. so I could get them to sign me off the next cruise. Why can the shore excursion people see we were sick????? Read Less
Sail Date March 2019
Ports of call interesting.We havd never been to these countries on the Pacific side of South America.. Going this tome of year we expected, and received waem weather. Having sailed with Princess several times, with very positive results, ... Read More
Ports of call interesting.We havd never been to these countries on the Pacific side of South America.. Going this tome of year we expected, and received waem weather. Having sailed with Princess several times, with very positive results, we picked this itinerary. Being familiar with the Royal Princess, having sailed with her before, and having been told that she was refitted with new mattresses, new wi-fi, new Medallion sophistication our expectations were very high... We were given the wrong information.. With the exception of a few members of the crew, the staff was efficient but without personality. We seldom saw the ship's officers, common on most cruises. The captain was glib and amusing from the bridge. We laughed at his "rolly-poly to describe any rough weather. The entertainment was very good initially, but the last vocalists were not familiar with the passengers' preferences. Our biggest food problem was we found hair several times in our meals. Not what we expect from Princess Read Less
Sail Date March 2019
La ville de départ était Buenos Aires. Il était très difficile de visiter cette ville en taxi car la circulation est toujours arrêtée et le temps pour le faire est trop court. L'embarquement se passe bien, mais ... Read More
La ville de départ était Buenos Aires. Il était très difficile de visiter cette ville en taxi car la circulation est toujours arrêtée et le temps pour le faire est trop court. L'embarquement se passe bien, mais l'atterrissage est pour moi en fauteuil roulant. Je frappe un accroc. Le personnel du bateau n'a pas compris qu'avec mes sacs à dos je voulais débarquer. Passant ensuite à la douane de San Antonio, le transfert du port que j’avais payé très cher n’était pas présent. Ce fut difficile et long de négocier un transport pour moi. Le navire est généralement accessible en fauteuil roulant, la cabine aussi. La nourriture, 3 étoiles. Les animations et spectacles sont nombreux mais certains sont médiocres. Pour les ports et les excursions pour une personne en fauteuil roulant, sont très difficiles et parfois impossibles. Je m'interroge sur les transferts en petit bateau du Star Princess au quai. Que croyez vous qu'il va se passer? Est-ce que je coule avec le capitaine? Je ne retournerai jamais à bord de ce navire. The departure city was Buenos Aires. It was very difficult to visit this city by taxi since the traffic is always stopped and the time to do it before the departure is too short. The boarding is all well, but landing for me who is in a wheelchair. I hit some snag. The boat staff did not understand that with my backpacks I wanted to disembark. Then after passing through the San Antonio Customs, the transfer from the port to the airport that I had paid at a high price was not present. It was difficult and long to negotiate a transport for me. The ship in general is well accessible in wheelchairs, the cabin too. The food, 3 stars. Entertainment activities and shows are plentiful but some are mediocre. For ports and excursions for a person in a wheelchair, are very difficult and sometimes impossible. I wonder about the small boat transfers from the Star Princess to the dock. If a person like me who can not stand does not have the right to board these tenders, what happens if a storm forces the evacuation of the ship, I sink with the captain? I will never go back on board this ship. Read Less
Sail Date February 2019
We chose this cruise for the itinerary. That part was very good. Ship was obviously very pretty at one point but looking a little shop worn now and the food dept need a total overhaul. Staff (outside of the front desk and a few ... Read More
We chose this cruise for the itinerary. That part was very good. Ship was obviously very pretty at one point but looking a little shop worn now and the food dept need a total overhaul. Staff (outside of the front desk and a few waitstaff) were very friendly and helpful with smiles and greetings abounding. Captain was out and about every day and made it clear he was happy you chose his ship!. There was always something going on in the atrium and it was extremely loud. To the point that you could not find places to sit and read or converse. The entertainment and activities were well-thought out and varied, however evening shows often seemed to be trying to hard and did not have that "spark'. Small venues were the exception. Many good musicians to be found there. We chose anytime dining and sat with others. Were always seated promptly and usually had the table fill quickly. Service was good except for coffee or tea. That took forever to get and often needed several promptings to get it. They usually forgot the lemons etc. Food was mediocre at best. Steaks and roast seldom done to correct temps. Gristle and fat thru them. Sauces overdone and heavy. Menus rather limited and buffet had little variety. Some deserts were excellent, however, as a diabetic, I had no choices and the one sugar-free offering each day was usually not good. Our cabin steward was fabulous and knew our names by end of 1st day - impressive ! Embarkation and disembarkation was very smooth as were excursion activities. Best I have ever seen. Efficient and effective. Liked the wash stations in buffet rather than the disinfectant, excellent idea. Front desk had a rather surly and poorly trained staff, who rather than say "I don't know" responded incorrectly or just said that it can't be done. Purser made crediting error within the two travelers in our cabin (we had fully seperate credit cards on file etc) and refused to fix it Claimed they could not and we should just write each other a personal check to fix it. Overall, we had a wonderful time as always, met some terrific people, saw new parts of the world and are very happy we took this trip. Next time, however, we will chose a different and less expensive line.. (everything is a la carte with charges on this line until you get to elite level) Read Less
Sail Date February 2019
We enjoyed the 49-day cruise in 2015 and decided to do this 30-day cruise. It is almost the same itinerary, beginning at Buenos Aires, but without Brazil. Good cruise, especially having Michele Tuvo as the Captain. He is the best we ... Read More
We enjoyed the 49-day cruise in 2015 and decided to do this 30-day cruise. It is almost the same itinerary, beginning at Buenos Aires, but without Brazil. Good cruise, especially having Michele Tuvo as the Captain. He is the best we have ever had! He was very good about telling the passengers when there were whales, dolphins, turtles, etc around the ship. The Captain was out-and-about the ship daily and readily interacted with the passengers. He always ends his announcements with "...nevertheless, Bye bye!" It is unfortunate that Princess does not provide a Bridge Director on cruises any longer. There were 6 sea days on the Buenos Aires to Santiago leg, and 9 sea days on the Santiago to LA leg. The food selections could have been better. There were a number of nights we chose to eat in Horizon Court rather than the dining room because there was nothing appealing on the menu. The deserts are especially disappointing. They look pretty but are mostly tasteless. Read Less
Sail Date February 2019
We loved our month long cruise from Buenos Airies to LA. We had a starboard room and it was the bomb. As we sailed around the point, we had amazing views of the Chilean Andes. The crew was wonderful but the Chef should retire. Sadly, ... Read More
We loved our month long cruise from Buenos Airies to LA. We had a starboard room and it was the bomb. As we sailed around the point, we had amazing views of the Chilean Andes. The crew was wonderful but the Chef should retire. Sadly, this is the only PrincessCruise where the food wasn’t consistent. Plus, can’t you come up with something other than 27 days of vanilla sauce on the dessert bar? The International Cafe was also a huge miss on this boat. No hot and fresh almond croissants in the morning. Bummer - probably great for my waist. They had to also go to the kitchen to fill your plate and not take it from the case. Not sure why but this really slowed down the process. The shows were so great and we were in love with various guitarists. Movies under the stars were all very good and many very current titles. Other than the food inconsistency, everything else was amazing. Read Less
Sail Date February 2019
We chose the 30-night cruise from Buenos Aires to LA because of the itinerary, this and not cruise line loyalty, is our main reason for choosing cruises. It was our second cruise with Princess. The itinerary was great, we were able to ... Read More
We chose the 30-night cruise from Buenos Aires to LA because of the itinerary, this and not cruise line loyalty, is our main reason for choosing cruises. It was our second cruise with Princess. The itinerary was great, we were able to visit every port which apparently is unusual, we heard that several earlier cruises had missed some of the southernmost ports due to weather conditions. The ship: Although a little older, is well maintained and comfortable. Our inside cabin was on the small side though storage space was good. On other cruises the cabin has been large enough to accommodate a small sofa as well as a chair. Here we only had one chair which meant that one of us had to sit on the bed. The bathroom was also slightly smaller than on other cruise lines. The theatre had insufficient seating for the number of guests, some guests broke the rules and saved seats. We learned to go early and take a book. The Horizon Court Buffet was also short on seating as was the Piazza area around the International Café, especially as we weren’t allowed to take food up Level 7 were there was more seating. Staff: The Captain, Michele Tuvo, was very personable. Probably the best we’ve come across. Our cabin steward, Geordie, was friendly and efficient. Most of the restaurant staff were great, with the exception of some of the buffet staff. At breakfast they were quick to offer coffee or juice but didn’t like being asked for tea. They then brought it to us complete with teabags, too strong and nowhere to put the teabags. The Shore Excursions staff were helpful and well organised. In fact, I had no real complaints about any of the staff except for some of those in Passenger Services, some were good, others rude and unhelpful. Interesting that earlier commentators have said the same – take note Princess Cruises. Food: We ate breakfast in the Horizon Court Buffet and would have liked a little more variety. Often there was only one type of yoghurt and only one type of fruit compote. The system for ordering omelettes was crazy. We only tried it once and after much confusion we ended with a cool and dry result. On other ships and in hotels they make them while you watch and wait. Most of the other hot food was OK but Princess need to find another brand of English bacon. For lunches onboard we alternated between the Horizon Court and the dining room. The food in the dining room was mostly good though the menu was somewhat uninspired. Food in the Horizon Court varied between very good and very bad. A couple of times we went to Prego Pizzeria which was good though the choice was limited. We mainly ate dinner in the Capri Anytime Dining restaurant where we usually shared a table and enjoyed chatting to a variety of people. Food here was mostly very good though some items were rather insipid and there were one or two disasters, e.g. the Yorkshire pudding and a couple of poor quality steaks. We found that the menus were repeated over the 30 days. Entertainment: The guest lecturers were great; the Port Lecturer was funny and informative while the Enrichment Lecturer was knowledgeable and interesting. The guest entertainers were a mixed bag, some good, some not so good. Some gave two or more performances using different material but we avoided repeats if we hadn’t enjoyed their first show. Production shows were a bit of a letdown, they lacked the sparkle of those we’d seen on other ships. I fell asleep in a couple but was able to catch them the second time around as they were performed twice over the 30 day period. Excursions: We joined Princess excursions in most of the ports. We found them to be on the expensive side but they were well organised and most of them were very good. We found the one in Santiago to be poor, we viewed the centre of town from the coach window as the bus drove through, no chance to stop and wander. We also got whisked away from lunch before the included folk show had finished. Puerto Vallarta was also bad with a guide who complained incessantly then demanded tips. We were given only a short time at the things worth seeing and a long time at jewellery and tequila shopping opportunities. Would we cruise with Princess again? Maybe, maybe not, it will depend on itinerary and price. So far Celebrity has been the best of the cruise lines we’ve used. We still have two to come, one with Cunard and one with NCL. Read Less
Sail Date February 2019
We chose this cruise for the ports and was not disappointed as we got to go to all the ports listed on this itinerary. We had good weather going round Cape Horn. We were lucky to have Captain Michelle Tuvo who has a great sense of humor ... Read More
We chose this cruise for the ports and was not disappointed as we got to go to all the ports listed on this itinerary. We had good weather going round Cape Horn. We were lucky to have Captain Michelle Tuvo who has a great sense of humor and very visable around the ship as well as very informative taking us on this cruise. We saw penguins, sea lions,sea turtles, dolphins etc. Cabin was nice and spacious with a new TV as well as the new beds. Our cabins steward was good always friendly and checked if we needed anything. We opted for anytime dinning which was good. Breakfast in the dnning room was a hit and miss. Some days it seemed like the waiters just couldn't cope even though the restaurant was not full. Food was good but the deserts in the Horizon Buffet standard has dropped. The entertainment was fair nothing oustanding. Expected more Latin American entertainment. Read Less
Sail Date February 2019
We are a group of 3 couples that enjoy taking longer bucket list type trips such as Russia Scandinavia and Australia to name a few. We all have over 10 cruiises under our belts and usually use both princess and celebrity depending on the ... Read More
We are a group of 3 couples that enjoy taking longer bucket list type trips such as Russia Scandinavia and Australia to name a few. We all have over 10 cruiises under our belts and usually use both princess and celebrity depending on the itinerary we wish to do. we always pick upper priced cabins ( aqua class on celebrity and mini suites on princess. For this trip we all were in club class mini suites. Just for demographic purposes we range in age from mid 60 to mid 70. since this trip was such a long way from our homes we elected to arrive in Argentina 5 days early to visit Iguazú falls and spend time in Buenos Aires before departing. The falls were pretty spectacular we stayed at the Melia in the park (pricy but well worth it) . We did all the normal tourist stuff in BA such as recoleta, a visit to an estancia among others. I independently. Arranged most of our ground tours thru a travel agent in Argentina who then contracted all the guides ect which worked out well for us got us private tours and was much less than the ship offerings. Since I regularly folllow these forums and reviews prior to leaving I was a little concerned about the ship and some of the issues raised. As in anything everyone is going to have different views and experiences of the same things so the following comments are my quick general observations The ship is very well kept up but not the new glitzy style some folks like.because of that there was not a large amount of shopping and the venues are smaller. There were 4 production shows all very well done again not the full broadway variety. We were fine with that and enjoyed them all. We were in mini suite d502 a club class mini. Beds were great room steward Ricky Did a wonderful job, the shower worked so we were happy.Just a note the pull out sofa was very uncomfortable to sit on so be warned it may not be great for sleeping. we used anytime club class dining and in my opinion it was great. We had the same staff for all meals, Jon,Arlene and frabrizio were as good a team as we have ever had on any trip. The food was very good, there was plenty and even though I am picky I managed to find something every night. we enjoyed this dining so much we never made it to a specialty dining room. Did not eat in the buffet either. we were very fortunate that captain Tuvo rejoined the ship in ba and took us around the horn. Anyone that has had the pleasure us sailing with him will tell you that because of his great personality and accessibility he is the best, we concur, he and his officers made this trip very memorable. Just an FYI he will be one of the 2 captains to take over duties on the new sky princess as prior reported just a small comment deforestation closing, sometimes people feel that an outstanding review means the reviewer is a cheerleader for the line. In my case I usually call it as I see it and do not hesitate to be very critical if nesessary. Perhaps on this trip all the stars aligned but we really had a pretty flawless experience overall Read Less
Sail Date February 2019
The outside of this ship is well designed. Not so the inside. First the good stuff. If you like to walk a ship's promenade deck, this one is very nice. It's wide and goes all the way around the ship if you climb a few stairs, ... Read More
The outside of this ship is well designed. Not so the inside. First the good stuff. If you like to walk a ship's promenade deck, this one is very nice. It's wide and goes all the way around the ship if you climb a few stairs, giving you great 360 views of the sea and sky. You can do the same on deck 16, also with a few stairs. The inside is different story. The design is flawed, mainly because of the way the spaces are chopped up, especially in the buffet area. Many activities occur in the atrium, but only about 100 people (out of 3000) can actually see what's going on. Deck six is chopped in a way that makes you go up, and then down a flight of stairs to the dining room. But the biggest fiasco is the poorly designed buffet. If you TRIED to design the most inconvenient buffet possible, you might not come close to this one. You just have to see for yourself. I have been on maybe 20 ships, and have never seen such a poor layout of food service and seating areas. We missed both seafood buffet and the big dessert buffet because it was held in the back portion of the buffet, and no info was posted or announced anywhere. It is a mystery to me that anyone would have ever approved such a poor design. One very positive thing that deserves mention is the sound levels of music and background noise on the ship. The crew and sound people seemed to be very professional and kept volumes at an appropriate level everywhere. In the theater, sound levels always seemed loud enough and without distortion. I mention this because many ships just don't pay attention to this and I have seen poor sound engineers ruin a perfectly good talented performance with distorted volume levels and background music. Read Less
Sail Date February 2019
We flew from LA to Buenos Aires 12 hours direct, arriving at airport 7:20 am, tired and long line at immigration (1.5 hours), Anticipating check-in around 11 am, lunch at noon, nap right after; but it did not turn out that way ... Read More
We flew from LA to Buenos Aires 12 hours direct, arriving at airport 7:20 am, tired and long line at immigration (1.5 hours), Anticipating check-in around 11 am, lunch at noon, nap right after; but it did not turn out that way Embarkation: Major delay by Princess arriving after 2 pm, check-in 5:30 pm. Main reason: few passengers without proper documents having issues with Argentina immigration, delay led to late queuing to the port. Princess staffs at the port did not offer water or snacks during the wait after repeated requests by passengers until 4:30 pm, poor communication among Princess Disembarkation was smooth in Los Angeles Ship (built in 2013) is nice with about 3500 passengers with all amenities Cabin is average compared to other cruise lines, flat TV mounted on the wall to save space, TV menu or guide is easy to navigate Dining: Prefer buffet because it takes up to 2 hours to sit to be served, more Asian food and couple of days with lavish sea food at buffet (lobster, oyster ....), fried noodle available daily. Issue with fruits: Banana often needs to be requested, qiwi was almost as hard as stone Entertainment: Love Princess Production Show even have seen from other ships, some guest performers were excellent, some were average, Princess singers are not up the par to perform as guest performers, sorry Service is very good Excursions: Good Best: Fortunate to see 3 kinds of penguins at Stanley, Falklands Islands, day before and after were not able to due to bad weather Bad: Only one tender dock at Punta Arenas, Chile and not informed by the ship captain, it took 45-90 minutes one way between ship & port, had we been told, some of us would not have gone ashore to ease tender traffic. Worst: Princess does not credit or compensate delay, mistake by Princess check-in process to allow passengers without proper document to get on the ship Advice: Weather was unpredictable in February-March, if you want to see penguins, make sure you book several shore excursions to see penguins as you may not dock at that port if weather is bad Overall rating: 6/10 (Embarkation problem and weather) Read Less
Sail Date February 2019
This was my 48th cruise and 19th on Princess, Buenos Aires to San Antonio. We flew from Phoenix via Atlanta to Buenos Aires and stayed 2 nights precruise at the Hilton. We toured the city and it was very hot and the traffic was awful. ... Read More
This was my 48th cruise and 19th on Princess, Buenos Aires to San Antonio. We flew from Phoenix via Atlanta to Buenos Aires and stayed 2 nights precruise at the Hilton. We toured the city and it was very hot and the traffic was awful. We relied on taxis which were very reasonable. The day of embarkation we received an email stating the ship would be delayed and not to show up before 4pm at the port. The traffic getting to the port was horrific as a container ship had arrived and there were tons of trucks. At the port there was standing room only and no air conditioning as the electricity went out. We waited with 900 people with no water and then had to take a bus to the ship. There were at least 4 stories as to why the ship was delayed. Luggage also had to be transported by bus to the ship. We stayed overnight in Buenos Aires but had no reason to get off the next day and face the obstacles of the port. Our cabin was a DB D332 pretty spacious and decent size balcony, very quiet, good location. There were many Elite passengers so laundry service was slow, we did our own wash one day. We had a bumpy cruise with high winds that made it impossible to go outside. We missed Puerto Madryn although we almost made it to the port but turned around not once but twice to pick up Chilean pilots. More bumpy cold weather but we made it to Port Stanley where we went to volunteer point to see the penguins, this was the best day despite a long drive. We had more cold and windy weather for 12 of 14 days that made it difficult to appreciate the ports we stopped at including Ushuaia, Puerto Montt and Chacabuco. These were tender ports so it was a trial to get on land. At the Captain's Party Captain Nash said he would not sign up for this itinerary again there were so many obstacles, ie, late to port, difficulty tendering not enough tender docks, poor sea conditions, missed ports. I would not recommend this itinerary except for seeing the penguins, very unimpressive and too many sea days which are a snooze. A lot of passengers seemed to use this cruise to get away from colder climates so they were content to sit and read and drink coffee or play cards all day. It was fairly easy to bring wine onboard at these ports, also the ship had some “bargain” wines you could get (I imagine because the wine list changed and they were liquidating some bottles?) Most cruisers were aboard for the 49 passage. We had a good meet and greet, well managed shore excursions with cruise critic people. The food was pretty good especially in the Horizon court. A lot of entertainment in the Piazza including dance and zumba. The production show Silk was a strange melange of pop music and a traditional theme. The shows required getting a seat 30 minutes prior. Debarkation at San Antonio was good as we had a Princess excursion that ended at the airport. We visited a nice winery and had a fair city tour. Read Less
Sail Date February 2019
We chose this 30 day cruise to see South and Central America. We embarked in Buenos Aires, sailed around South America, up the west coast to Los Angeles. We visited 7 countries in all. Embarkation was delayed 5 hours so the cruise did ... Read More
We chose this 30 day cruise to see South and Central America. We embarked in Buenos Aires, sailed around South America, up the west coast to Los Angeles. We visited 7 countries in all. Embarkation was delayed 5 hours so the cruise did not start out well. We then skipped our first port visit in Argentina due to high winds. The rest of the cruise happened as planned. The ship was nice and the staff was pleasant and helpful. The food was very good and well presented. There was always a large selection to chose from. We ate most dinners at anytime dining in the Symphony Dining Room. We ate breakfast and lunch in the buffets on deck 16. We did not participate in formal dinning. We enjoyed most of the entertainment in the Theater. They had a wide variety, but did repeat due to the cruise was divided into 3 segments. We did not participate in other activities. We used the fitness center. It was large and had new equipment, very pleasant. They offered many fitness classes as well, but did not participate in them. There were only 2 swimming pools and a wading pool. I would not consider this ship if you like to spend a lot of time by the pool. Also, due to the length of this cruise, the age group was mainly 60 plus. We had a balcony room which had adequate space. For this length of cruise, I'd recommend a min-suite. Our room was mid ship, close to the elevator on deck 12. Great location. The beds were comfortable but the pillows were too large and stiff for our liking. The sliding door to the balcony was difficult to open. We went on ship sponsored excursions in every port. We were disappointed by some of the excursions, mostly due to what we didn't see as expected. We felt some were overpriced for what we experienced. Machu Picchu itself was outstanding, but the first day was totally wasted on long lines at the airport and late transportation to Cusco. The hotel in the Sacred Valley was superb! It was the highlight of our cruise and highly recommend it for others. The tour was well paced, so was manageable for most seniors. Walking sticks were very helpful in navigating the steps. Disembarkation in Los Angeles went fairly smooth and quickly. We asked to be moved up to an earlier departure which helped expedite matters. Luggage was difficult to find in the terminal however. Overall the cruise was very enjoyable and pleasant. We would recommend this cruise for anyone looking to discover South America, but we would not repeat it again. Read Less
Sail Date February 2019
We flew in to Santiago, Chile 3 days prior to embarkation and took an official taxi to Hotel Plaza San Francisco in the historic center of the city. Cost $30 US. The hotel was not busy at the time and allowed us in our room by 11 am. They ... Read More
We flew in to Santiago, Chile 3 days prior to embarkation and took an official taxi to Hotel Plaza San Francisco in the historic center of the city. Cost $30 US. The hotel was not busy at the time and allowed us in our room by 11 am. They offered currency exchange of $100 per room per day. A buffet breakfast was included in the rate of $151 US. We also enjoyed a very nice meal in the hotel restaurant on our first evening there. The HOHO bus stop was around the corner, although signs were not visible. We should have gotten a map before leaving the hotel. The bus gave us a good overview, however, the most interesting part of the city in my opinion was right behind the hotel. Santiago has a couple of nice modern malls which are easy to reach by bus or taxi. On Feb. 14/19 the hotel arranged a taxi to take us back to SCL to catch the Princess Transfer (9:30) to the ship in San Antonio, Chile. There was a guide pointing out interesting sites along the way. In 90 minutes we were there. The ship would not be ready to board until 12. A very quick and easy process to board and off to lunch we went in the Portofino dining room. Shortly after, our luggage arrived in our cabin. Muster Drill was around 5pm, followed by an informal meet & greet with roll call members from cruise critic. This was my 3rd cruise on the Star and she is showing her age. My aft balcony cabin was comfortable, but very noisy this time. After cruising on Celebrity, with a sofa bed and Blu dining, I would not select a balcony cabin on Princess for a 14 night cruise, again. This cruise was chosen for its ports. It was so enjoyable to visit the sea lions in the Beagle Channel and the penguins at Volunteer Point with Patrick Watt's group. ( a large savings over the same tour offered by Princess.) I feel that service and quality of food are on a steady decline on the last couple of Princess ships I've sailed on in the past year. We chose to eat in Sabatinis' twice, the Crown Grill once and the Crab Shack once. Service and food in all 3 were excellent. The 3 excursions we took with Princess were well done, except for the tedious amount of time it took waiting in the lounge before the tours. For the city tour/disembarkation in Buenos Aires our luggage was taken directly from our hallway and we did not see it again until we were dropped off at SCL. Princess delivered a good product for the price we paid. Read Less
Sail Date February 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click