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3 Helpful Votes
Sail Date: May 2019
Embarkation- super easy out of San Pedro. Was in boarding group 9 and on the ship before 12:30. Ate in the main dining room-delicious! Kept my carry-on with me. Rooms were ready by 1:00. Stateroom L311- nice and clean. Furniture had a ... Read More
Embarkation- super easy out of San Pedro. Was in boarding group 9 and on the ship before 12:30. Ate in the main dining room-delicious! Kept my carry-on with me. Rooms were ready by 1:00. Stateroom L311- nice and clean. Furniture had a few scratches. No USB Ports. No barrel chair. Bed was heavenly. Balcony could use paint. Got Lotus Spa lotion every day. Had to remind steward for ice once. Buffet- nice selection. Mainly made salads for lunch. Coffee and Cones- pizza was good. Baristas seemed like making coffee was a bother. Salty Dog Grill- the Triple Smoke Burger is outstanding. Will cook burger to order. Fries were always fresh. Chef’s Table- WONDERFUL! International Cafe- great as always. Casino- too many of the same machines. Spa- wanted the thermal spa. Signed up and went the first night. Got lost. No one to help. Went back again at 9:10 (closes at 10). They were picking up water. Just relaxed at 9:40 and housekeeping came in. Got my money back and will never go back. Shops- wanted Matrishka Dolls. Asked if they would be available next day. They said yes. Went back next day and they were gone! Asked for them and they said no. On disembarkation they were in the window. Bummed. Disembarkation was easy but too soon! Took a Princess transfer to the airport. Had a bit of a wait so I checked bags and took Sky Train to Outlet Mall (2 stops). Customs was harried. Would have been a 5 except for spa experience and shops/dining options not keeping their hours. Read Less
1 Helpful Vote
Sail Date: December 2018
Wonderful ship and crew... all the amenities without the amusement park. The ships staff and services was a bit overwhelmed the second week which was Christmas but they still tried very hard to accommodate 500 more people than the normal ... Read More
Wonderful ship and crew... all the amenities without the amusement park. The ships staff and services was a bit overwhelmed the second week which was Christmas but they still tried very hard to accommodate 500 more people than the normal sailing. Entertainment was great and I highly recommend Kori Simon in the Piano bar and Barbi McCulloch and the ships entertainers in the show ENCORE! The Secret Silk show was ambitious as well. Dining was varied and always wonderful and the ships International Cafe and coffees were a great addition. If visiting Roatan I highly recommend going off the regular choices and seek out Daniel Johnson’s Monkey and Sloth Hangout. It was an amazing tour and the highlight of my trip. Check them out on TripAdvisor and reserve your spot ahead of time. Alexander, the ships cruise director was a pro and his staff kept everything running like clockwork. The casino was a bit hit and miss but that’s why they call it gambling. Overall another great Princess cruise. Can’t go wrong with the Royal or Regal Princess Read Less
Sail Date: November 2018
Crossing the Panama Canal was one of our "must see" destinations. While many cruise lines offer this as an option, few offer this in depth voyage from ocean to ocean. We selected this Island Princess cruise because it was nicely ... Read More
Crossing the Panama Canal was one of our "must see" destinations. While many cruise lines offer this as an option, few offer this in depth voyage from ocean to ocean. We selected this Island Princess cruise because it was nicely priced and featured several ports that we wanted to visit. By the time we disembarked in San Francisco we were satisfied with our choice. We have done various cruise lines and itineraries over the last few years and one thing is certain, no one is perfect. Some have great food. Some have great amenities. Some have great loyalty programs. This being our second cruise on Princess we were definitely driven by the itinerary but found several other things that were pleasant surprises. Overall, our experience with the crew of this ship was very good. The Cruise director and his staff were very accessible, friendly and best of all service oriented. The entertainment on the ship was also very good. The production shows and the cast were some of the best we've seen on an ocean liner. In between we had some featured guest entertainers performing music, comedy and yes magic for various age groups. Some were better than others but overall they were entertaining and that is what they are there to do. In addition there were many activities and "parties" for the guest to participate in. Enough to keep everyone engaged and busy. As with most cruise ships, the food options on this ship were plentiful and abundant. From self service buffet at the Horizon Court, to fine dining at Sabatini's Italian bistro, to typical main dining room options, to surprise Pub Lunch options, the food was what you would expect. Most everyone could find something to satisfy their cravings. We selected the "Anytime Dining" option because we wanted the flexibility to eat whenever we wanted. We have selected this option on four different cruise lines and on various ships. We have learned that some do better than others at managing this option. While the Island Princess did a respectable job at managing the guest flow, they were lacking in consistent service delivery. Inherently the "anytime dining" option negates one of the true joys of cruising, offering a dining room staff that gets to know and understand your preferences. When you eat with different servers for every meal, you never quite connect with anyone that knows what you like. The opportunity to be surprised and delighted in your dining experience is eliminated. So much so, that in this cruise we never even got over the stage where you are recognized by the host and maitre'd as that guest that prefers to dine alone and not share a table with eight other people. I found this to be the most awkward part of my dining experience when each evening I spoke to the same maitre'd and requested a table for two and no, I do not want a table to share. After making my wishes known, I was then politely seated at a table for two in the most awkward crevices of the dining room, next to servers workstations, or next to another equally unsocial guest at a table for two that was just eight inches away from ours. It would have been nice to get a table for two by the window one evening. The only time that happened was when we reserved a table at Sabatini's, the specialty Italian restaurant. Fortunately, that was the worst part. in every other aspect dining was a fun part of our experience. On sea days, we even participated in afternoon tea with yummy finger sandwiches and raisin scones. Having gone through a recent drydock in 2017 the amenities on the Island Princess have been updated and spruced up. The common areas have nice carpeting and furniture. Technology and equipment has been upgraded in the theatre and in most lounges and bars enhancing our appreciation of the entertainment that was offered in these. The fitness center featured all new easy to use equipment as well as ample workout studio. It was conveniently located on deck six (Fiesta Deck) but was not attached to the spa area. I found this to be a plus but others might disagree. On a service level, we have nothing but accolades for the crew of this ship. Most every encounter we had with a crew member was pleasant and laser focused on providing great guest service. The embarkation in Ft. Lauderdale, Florida and subsequent debarkation in San Francisco, California were about as effortless as one could make them. At each port of call we were well informed and escorted to the appropriate tender boat or gangway to venture off on our excursions. On board, we enjoyed pleasant and informative presentations by the shopping expert, the future cruise consultant, and the destination expert. All of these crew members delivered unique perspectives on the cruise experience. We definitely will entertain a future cruise on the Island Princess. Read Less
10 Helpful Votes
Sail Date: May 2018
Majestic Princess is the newest Princess ship built for China, but after less than a full season business seems not as good as expected, and it moves to Taiwan for a while, then after returning to China for some charters it is rumoured ... Read More
Majestic Princess is the newest Princess ship built for China, but after less than a full season business seems not as good as expected, and it moves to Taiwan for a while, then after returning to China for some charters it is rumoured that the ship will leave Asia via an Australian season. This ship, my 8th Princess ship, is the best Princess ship I have so far cruised on. The shops are upgraded to cater for Chinese luxury spenders and well decorated and arranged, much better than streetwise shopping on sister ship Regal Princess. There is a larger choice of restaurants too decided to make you pay. But it is good that the ship retains much of an atmosphere of international cruising, despite Chinese signage, and for this trip menus are given in Chinese (with a lot of wrong translation) as the majority if not all passengers are Chinese. The majority of crew are however international, many not Chinese speaking, yet it manages well. There are more small tables to cater for couples, and small table is available in restaurants even for breakfast and lunch. Menu retains the Western standards but with Chinese items added. There are 3 restaurants offering sufficient facility but the buffet area is definitely too small, and you virtually can't find a seat at peak time. The best paid restaurant is the Princess standard Crown Grill. The Chinese food is no good, not Michelin star food but home dishes. I had a restricted balcony, the cheapest balcony grade but it doesn't bother me as I never go out to use the balcony in such hot weather. If you do, then the balcony is so narrow as to be of no use. What is good is that a water kettle is provided, with tea bags. You won't find this on other Princess ships, but I believe this service will be out if not cruising in China. Princess had hailed the new production shows as spectacular but theatre facility failed to take in all passengers, so many were turned away. But no harm, as the show was simply what other cruise lines better in entertainment had been doing for years. It still fails to compare with Dream Cruises, Star Cruises, NCL, MSC, and RCI. There are other local shows. The magician was a disaster but the Taiwan violinist Venus Tsai is very good, pleasing in looks and she played a high powered violin and hosted a good show. I later learned that she is popular in this area and appears with RCI, NCL and Holland America as well. I am happy with the ship but regret that it may have to leave my region. The blame may be due to the Princess management in Shanghai who failed to give it due promotion and good operation (for example menus are wrongly translated). It is sad if the ship has to leave this market, while RCI even with bigger ships and more capacity can manage to stay on in China/Asia. The cruise is 6 nights than the standard 7 and Princess is probably the most flexible operator capable of rescheduling the ship quickly, while Norwegian Joy continues to struggle. We called at Kagoshima, probably chosen only because of the easy location, then Hiroshima which is very interesting though the ship berths far away, then finally a small Japanese town of no touristic interest. Embarkation was good for me as a Platinum member for priority, and as I took my luggage by myself I can freely disembark almost as soon as we berthed. Read Less
2 Helpful Votes
Sail Date: February 2018
We chose this cruise as several s places I had not been to. We enjoyed KL, and Pennang, and the shopping was good. I had been to Bali 18 times so knew my way around no problem, like my second home. Phuket I did not like as stinking ... Read More
We chose this cruise as several s places I had not been to. We enjoyed KL, and Pennang, and the shopping was good. I had been to Bali 18 times so knew my way around no problem, like my second home. Phuket I did not like as stinking hot, humid and dirty. No taxis were at the port as was advised. Only private drivers wanting a day fare, when we only wanted a quick look around,ended up with a non licensed car, trip into Robinsons departments store. Air con great and so was lunch cheap and tasty. Got a taxi back to the ship easily. Thailand the most disappointing part of the trip, and never again. The ship is tired, but very clean and the service was great. The main anytime dining options, 4 different however with same menu was ok. The buffet was great, so much selection and deserts to die for. I have never used the buffet ever before for evening meals on any other cruise, however it was superb. The entertainment was lacking as we were looking forward to the broadway shows, of which 2-3 only, the rest other entertainers. Overall a great cruise, and would recommend. Read Less
1 Helpful Vote
Sail Date: February 2018
With hurricane Irma preventing some activities to happen in this particular itinerary, I got a balcony cabin for the price I usually pay for an interior. The only thing I wanted was sun and warmth, and I got them, so I am pleased with that ... Read More
With hurricane Irma preventing some activities to happen in this particular itinerary, I got a balcony cabin for the price I usually pay for an interior. The only thing I wanted was sun and warmth, and I got them, so I am pleased with that cruise. I chose Princess mainly because of my loyalty status (Platinum soon-to-be-Elite) and I appreciate the quality of food and the menu of the MDR (compared to NCL I cruised 3 times). Overall everything went smoothly, with good entertainment (but not as good as NCL or RC Oasis of the Seas I went on once), many pools with different settings (my favorite was the Retreat, but also liked the classic movies like Grease showed in am by the main pool). Fast service at bars, ordered room service once and was fast too, personel friendly but not intrusive. Great fitness room, a must with all you eat and drink on a cruise ;-) . However, it seems to me that Princess is cutting on the MDR personnel. Waiting Time is getting longer to receive food; often at a solo table, I sometimes had difficulty to grab waiters’ attention, they seem to be too busy sorting dirty plates than serving passengers, which I never felt in previous cruises. Also, although my cabin was clean overall, the steward rounded the corners; the thick layer of dust on the edge of my desk showed that it had not been dusted in many weeks. Also broken chocolate found under the bed showed a lack in vacuum cleaning. Princess officers should better supervise their stewards. Once gain, that never occured to me before, so it can be a problem of this particular steward. On Princess Cays, instead of offering frequent small tender boats, they chose to use big boats; making the trip from waiting on the island to security on the ship as long as 1 hour. Debarkation was as smooth as embarkation. Plenty of taxicabs at terminal; for a few $ more than a Princess transfer to the airport, much faster service. Read Less
1 Helpful Vote
Sail Date: November 2017
This was my chance to revisit a number of Caribbean ports/islands and go on the Royal for the first time. The ship is beautiful. Maybe too latge for my taste. You had to wait in line for a lot of activities. Too few elevators for the # ... Read More
This was my chance to revisit a number of Caribbean ports/islands and go on the Royal for the first time. The ship is beautiful. Maybe too latge for my taste. You had to wait in line for a lot of activities. Too few elevators for the # passengers. The inside cabins are OK - did not expect any thing else. The balcony cabin is about the same with a small balcony - large enough for two people to sit. Entertainment was average - a couple of entertainers were great. Spent 25 total days on the ship so I had a good time getting to look around. Buffet on deck 16 took getting use to but food was great and a good variety. Staff was above what I expereinced on some other cruise lines and worked very hard to make your cruise enjoyable. Plentyof activates to enjoy. One area Princess Royal and other Princess ships seems to almost ignore are get togethers for the Solo and Single travelers. Royal needed to be pushed to have some events / get togethers for this group of travelers. I hope they realize this is a growing group of cruisers and are being ignored or not provided some of the same amount of events and other groups that you see in the event section almost daily. It does not take a lot of effort to have get togethers on sea days. (This comment was for the 2 - 10 day Royal Princess cruises along with the 5 day one that followed. I am a little disappointed with the Evening Dining Menu. I know that each cruise will most likely repeat the menu over each successive cruise. My main comment is there will be two-three great choices one night and a Oh Hum selection the next night. My first thought is - are they trying to reduce the number of times the more desirable selections can be requested. Just my opinion. Read Less
2 Helpful Votes
Sail Date: November 2017
The ship is very new and facilities are excellent. Cabins spotless clean and nicely decorated. Thanks to my cabin Steward Jiwa. He gives me warm welcome everyday. I am solo traveler and thanks him to make me feel like home. Food was ... Read More
The ship is very new and facilities are excellent. Cabins spotless clean and nicely decorated. Thanks to my cabin Steward Jiwa. He gives me warm welcome everyday. I am solo traveler and thanks him to make me feel like home. Food was great and lots of choices. Fantastic service in the restaurant. I have been assigned to traditional dinning. My servers Jeerapan and Virarak are very professional and friendly. I am not surprise as their lady supervisor (i forgot her name) was so attentive and also friendly. Good team work! Entertainment was very good. I especially like the live music in each venue. The pianist Billy Pando at Crooners are super talented. The party band are fun and the shows are very entertaining. However, I was disappointed how they ignored the group of solo travelers. They have the one time unhosted solo gathering on the first sea day and that was it. No other singles and solo activities organised. Solo traveler market is actually a very big market and it is growing even bigger. Lots of other cruise company are going into it big time. Some examples are Norwegian, Royal Caribbean, Celebrity, and even Cunard. They have new ships have solo cabins or single discounts on normal cabins. They have a cruise staff assigned to host activites e.g. dinner gatherings, daily meeting time, to solo group. Unfortunately Princess is losing lots of ground on this business here. I took over 40 cruises in different company and currently a Elite member of Princess. I travel with family usually but occasionally by myself. Hope they can keep up with the other cruise lines in this side of the business. Read Less
Sail Date: September 2017
I chose this to get away. My embarking in San Pedro was very easy. My habit on cruises is going to the "international café" for morning coffee. After several mornings I met some very lively people who turned out to be CC ... Read More
I chose this to get away. My embarking in San Pedro was very easy. My habit on cruises is going to the "international café" for morning coffee. After several mornings I met some very lively people who turned out to be CC members. Some were in the Pop Choir with me. They soon asked me how many cruises I have been on. I was told about CC as I hadn't heard about the group. They urged me to join which I doing. I am sailing aboard the Pacific Princess in January. I was aboard the Pacific Princess in 2016 LA to Sydney. I like the small ships as it easier to get around. The newer Regal and the Royal are far bigger than the earlier ones. The Island P. is somewhat confusing and it took me several days to make my way around the ship. The gym was very well equipped, but it was hidden away below decks with no ocean view unlike the others I've worked out in. The cabin was good with a big window. My attendant was one of best I have ever had. The food choices were more than I could enjoy and I was able have cuisine from many regions The tours that I took were very good especially to the Guatemala coffee plantation. Unfortunately other tours were canceled due to the heavy rains and flooding we ran into. I now have a certificate saying I transited the Panama Canal Ta Da! Read Less
2 Helpful Votes
Sail Date: September 2017
Friends were going on this cruise and we decided to join therm for the itinerary mostly. We travelled to Copenhagen via a layover in Iceland and that was wonderful! I have sailed mostly S class Celebrity ships the last few years and find ... Read More
Friends were going on this cruise and we decided to join therm for the itinerary mostly. We travelled to Copenhagen via a layover in Iceland and that was wonderful! I have sailed mostly S class Celebrity ships the last few years and find them more to my liking , especially for the transatlantic cruises I favour now. Regal has only 1 pool and no inside pool, so that made for a very crowded ship during our many sea days. I am glad I tried a Royal class ship but intend to return to Celebrity. I'm elite on both lines and prefer the perks on Celebrity. What was good about Regal? The coffee card (love it!!!!!), the piazza, the entertainment. What was not so good? You'd think they'd have put better beds on this relatively new ship, but no, they were the same awful Princess beds. They need to rejig the timing of the theatre shows in the evening. The early 1 is overattended and I suspect the 10pm 1 under attended. Celebrity usually has 2 or 3 guest lecturers on TA's, but Regal had only 1. The cabin was comfortable and I do love the hanging storage on Regal, but the bathroom seems very cramped compared to S class baths, the best I've ever experienced. Service was fine. I did not take any Princess excursions as I prefer to arrange my own. Spent a delightful day in Cobh Ireland, but nary a word from Princess about this delightful town, because they want everyone booking expensive bus tours out of town. Horizon Court was amazing and could always find a seat. Read Less
8 Helpful Votes
Sail Date: June 2017
I have been cruising for quite a few years so much so that I have been lucky to have been to almost all the ports in North America, Central America, the Caribbean and Europe. I, not long ago came back from a cruise in South America ... Read More
I have been cruising for quite a few years so much so that I have been lucky to have been to almost all the ports in North America, Central America, the Caribbean and Europe. I, not long ago came back from a cruise in South America visiting Chile , Argentina and Buenos Aires and all ports in between including Port Stanley in Falkland Islands. I wanted to see Japan, S. Korea and Taiwan and the opportunity arose and I booked this cruise on Diamond Princess. It is a amazing ship very big in size but good in all the comforts and activities. There was one disappointment that the entertainment director was not up to standard. He came on the stateroom TV from time to time and was reading from the script, coughing and hardly making sense of what he was saying. It was better to read the program sheet than to listen to him. The entertainment was mediocre and seen better performers on other cruise ships, repetitive with the same people appearing from time to time. But the Large screen showing "movies under the stars" was good to excellent. Perhaps thee should be more movies shown when at sea and at night to give the customers a better choice of entertainment. The food in the Horizon restaurant was of good quality, hot and appetizing. The waiter service in the restaurant was good to excellent and always met with a smile. Hard working staff all round. Read Less
7 Helpful Votes
Sail Date: June 2017
This was my second cruise in the same cabin on the Sun. It was a little cleaner than I remember and the bathroom had been rennovated a bit. The bed was ultra comfortable and as I travel solo I had heaps of room on my balcony and ... Read More
This was my second cruise in the same cabin on the Sun. It was a little cleaner than I remember and the bathroom had been rennovated a bit. The bed was ultra comfortable and as I travel solo I had heaps of room on my balcony and usually had some drying hanging over the spare chair! The laundry seemed to be a hostile place to hang out, so I avoided it. The entertainment was first class this trip and the tenders were not crowded as Princess have FINALLY realised you cannot fit 150 tubby Australians on just one life boat. Marquis was underwhelming and the service standard was not up to Dawn Princess levels, unfortunately. The food was excellent. But, like last time, I became ill on the 5th day with a chest infection. To save the huge costs I had my antibiotics and other medications with me and avoided the Medical Centre. Read Less
4 Helpful Votes
Sail Date: June 2017
The Crown is an older ship and needs work! During 14 day cruise the spa pool was closed at least 4 times for 'maintenance' including our 1 sunny at sea day. Deck hands and other crew were all giving conflicting information as ... Read More
The Crown is an older ship and needs work! During 14 day cruise the spa pool was closed at least 4 times for 'maintenance' including our 1 sunny at sea day. Deck hands and other crew were all giving conflicting information as to what the issue was. This was more frustrating than the fact that the pool was closed. Get your story correct and tell us the truth! Carpets in several areas (indoors and outdoors) were ripped, frayed and in poor condition. Several railings were missing or in slow process of being replaced. Several bar stools overlooking aft pool were too lose and wobbly to sit on. Many of the staff don't seem as happy as on other ships. The service in the dining rooms was the worst I've experienced in all my cruising. They still haven't mastered anytime dining! I went on this cruise to Norway for the scenery and Midnight Sun which was all fantastic! The ports were all good. Disembarkment was a nightmare due to fact that there was only 1 gangway in use. That's probably an issue of Southampton and not Princess. Even though I was disappointed with condition of ship and service level, I still gave this cruise 4 stars because of the itinerary. Read Less
2 Helpful Votes
Sail Date: March 2017
This is our second time on the regal. This time we took the kids and we knew the regal would meet at least 90% of our expectations for their first experience. For anyone that wants a good cruise it won't disappoint. It's not the ... Read More
This is our second time on the regal. This time we took the kids and we knew the regal would meet at least 90% of our expectations for their first experience. For anyone that wants a good cruise it won't disappoint. It's not the most luxurious cruise money can buy but certainly way above most. In speaking with those who have many cruises under their belt they come back for the same reasons. It's not a party ship and is not geared to young families as with Disney. It's a cruise experience with something for everyone who want a relaxing cruise with above average food and most of what you expect is included. My only complaint this time was the entertainment, as it wasn't as good as the first time. Our youngest although an adult gets motion sickness and therefore for anyone who is susceptible to motion sickness, needs to be on a big ship as with the regal. I've been on a smaller ship and unless you are lucky enough to have calm seas throughout that's not where you want to be. We had two days this time with moderate seas and the regal and its size eliminates the effects of 10-15 ft swells pretty well.E Read Less
4 Helpful Votes
Sail Date: March 2017
Round Australia itinerary was a perfect close to our touring of the more visited areas on land. We often do private tours, but the ships tours were very good, but a bit more expensive which is typical of cruise ship tours. Some port ... Read More
Round Australia itinerary was a perfect close to our touring of the more visited areas on land. We often do private tours, but the ships tours were very good, but a bit more expensive which is typical of cruise ship tours. Some port visits were quite short so the ships excursions were much more relaxing. Our cabin was C633. We had wanted a balcony but there were none available. We enjoyed this cabin as it was quite roomy. All cabins on board have large flat screen TVs which is amazing. The TV choices are amazing. From live TV to very recent movie choices on demand. The best we have seen on a ship. The Pop Choir was a terrific experience particularly for us as we have never sung in a choir ever! Good fun. I was a little disappointed in the food generally but there were many choices. Room service was very efficient and the staff delivering were friendly and happy. Although we were cruising in Australia, we tipped $2 each time that Room Service delivered and they were very appreciative. I would recommend this cruise. Read Less
10 Helpful Votes
Sail Date: March 2017
We chose this trip because we wanted to experience the Mexican Riviera, This ship sailed for 2 and a half days before getting to first port which was beautiful Puerto Vallarta ,which we loved. Great for shopping eating and plenty of bars ... Read More
We chose this trip because we wanted to experience the Mexican Riviera, This ship sailed for 2 and a half days before getting to first port which was beautiful Puerto Vallarta ,which we loved. Great for shopping eating and plenty of bars for drinks at a very reasonable price! The next stop was Mazatlan not the best port somewhat dirty and didn't always feel safe in some areas. The ship offered many excursions but all seemed very over priced. Our last stop was Cabo San Lucas, which we all loved very much the port was gorgeous much to see and do for sure. This was one of our favorite places. The only sad part is we were only able to be here for a very short time the shortest of all the ports. I think the ship could have stopped much sooner at another port on the way down but somehow I think they want travelers to spend as much time on ship so that we would spend money buying there drinks for a lot more than at the ports. I have good things to say and negatives things to say about Princess lines, I will start off by saying the arrival onto the ship went smooth and fairly fast and when getting to the actual ports it too went smooth. The disembark was very well organized and went very fast. Transfers back to airport was great! The entire staff on ship was excellent and the cabins and ship were spotless,the food in dining rooms were prepared beautifully and tasty with a nice variety. I was not impressed with the buffets it seemed like the same thing over and over again,especially breakfast. On most other cruises they offered many or at least 3 juices during meals ,on this cruise you had to ask for other flavored juices . The only one always available was orange juice. They also did not give you free bottles of water that needed to be purchased or ordered ahead of time. Other cruise lines I had been on gave you bottled water in your room daily. Drinks were very expensive and even the drink packages were on the high side. I really felt this cruise line was really out to get your money anyway possible. They had shopping sales, but my advice is to shop at the ports ,for you can get many bargains for a lot lot less. They had many activities on board including feature films. The shows were good some better than others and some were a yawn. The cruise director and his sidekick were fun and entertaining,I think they could have put on a great show. I would do the Mexican Riviera again but I would try to find a ship that stops longer in Cabo and a lot less time in Mazatlan and also a ship that doesnt spend two and a half days getting to the first port. I really hope my other cruise lines in the past have not skimped on food varieties and beverages at the buffets Read Less
Sail Date: February 2017
We had cruised the Caribbean 5 times (including Cozumel) and preciously visited Puerto Vallarta (1982) and Cancun twice to all inclusives with the grown up kids. But this was a different way to see Mexico that appealed to us, it being ... Read More
We had cruised the Caribbean 5 times (including Cozumel) and preciously visited Puerto Vallarta (1982) and Cancun twice to all inclusives with the grown up kids. But this was a different way to see Mexico that appealed to us, it being Valentine's Day and everything (my 60th birthday on the 13th). We found our aft cabin, B256 cramped and noisy. Our steward was fine, he needed some time off. I love the food but my wife just gets by with it. Sometimes she liked it but she liked less of it than I do. We had one of the best excursions ever in Puerto Vallarta with Valarta Adventures through Princess. We got WAY more than we paid for with snorkeling, kayaking, a hike, a waterfall, a beach, a close whale encounter, great food, drinks, and entertainment. Highly recommended. The entertainment was OK. The first comedian was really funny and the "Magic To Do" production number tried very hard. The fitness equipment was good but the jogging track was the worst ever. The weather was great, though it seemed it would be too cool (the last day really was) and the experience on the whole was lovely. I prefer going to the Caribbean (and it is easier from here) but this was a nice time too. Read Less
Sail Date: January 2017
We received a good promotional price for the cruise about 6 months prior. To we took advantage of it since I wanted to go cruising on the biggest ship on the Princess Cruise line. Ship was ok and laid out well. Yet I still like the smaller ... Read More
We received a good promotional price for the cruise about 6 months prior. To we took advantage of it since I wanted to go cruising on the biggest ship on the Princess Cruise line. Ship was ok and laid out well. Yet I still like the smaller ships like the Emerald and the Caribbean Princess. The ship just seem so big especially when your used to being on smaller ships. Enjoyed a special wine tasting dinner at Sabitini's Restaurant which we met some new friends that where from our state. Many shore excursions available to go to and do but many days we just stayed and enjoyed the various activities on board. This ship is better accommodating with lounge chairs to sunbathe or watch the big movie screen on the 16th deck. Food was good and plentiful as either your choice of buffet or anytime dinning for dinner meal. Was a good cruise yet I liked the smaller ships better. Read Less
4 Helpful Votes
Sail Date: January 2017
because this cruise departed auckland and returned to auckland first to melbourne down to the south island of new zealand travelling via milford sound , dusky sounds port chalmers ( dunedin), akoroa ,wellington, gisbourne ,tauranga , ... Read More
because this cruise departed auckland and returned to auckland first to melbourne down to the south island of new zealand travelling via milford sound , dusky sounds port chalmers ( dunedin), akoroa ,wellington, gisbourne ,tauranga , auckland travelled alone on this voyage on the golden princess cabin chosen was inside due to economics but next time would choose balcony small but well appointed and comfortable quality bedding clean and tidy cabinets showing some signs of wear ( drawer knobs loose ) Dining : a truly remarkable experience -- wide variety of styles and and top notch food , attentive staff , nice ambiance , Entertainment : broadway production quality well staged - fantasic audio system crystal clear although could do with turned down a notch Activities : endless and varied no one could be bored changing daily Service : your wish is our command type deal nothing too much trouble 24hrs a day attentive obliging friendly staff Shore excursions : well organised , syncronised, knowledgable staff very hot day in akoroa tenders used to take to shore on return at jetty while waiting for tender chilled facecloths and chilled water served ( nice touch ) overall a gratifying experience - top chefs very attentive staff international cuisine and a very clean tidy ship with accent on hygene Read Less
4 Helpful Votes
Sail Date: January 2017
Yes, there were long queues at embarkation but it's a world wide issue as port authorities ignore the need to rethink the embarkation process/facilities. All cruise lines are limited by the design of the terminals. Port authorities ... Read More
Yes, there were long queues at embarkation but it's a world wide issue as port authorities ignore the need to rethink the embarkation process/facilities. All cruise lines are limited by the design of the terminals. Port authorities need to allow for multiple entry points to the ships instead of funnelling thousands of passengers into one entry point. Enough said. Once on board, the Princess crew were all over the place providing assistance to locate our cabins. Food was already being served and it never stopped for the eleven days we were on board. The decor on the Emerald Princess is tasteful and subdued with a mix of many shades of blues and browns but lacking a little pizzazz. Nonetheless all areas and venues are clean and comfortable. Our mini-suite (D526) was immaculately clean and our cabin steward couldn't have been more helpful and responsive to our requests. As cabins go our mini-suite was very spacious and comfortable. When selecting the cabin, we didn't realise the balcony was open/visible to the decks above but worse, there was no relief from the sun. We did change the pillows for smaller ones as the standard ones were so big and luxurious we were almost smothered as our heads descended into pillow overload. The air-con all over the ship was on the cold side for my liking so make sure you take some longer sleeved items and a cardi/jacket. Of course you can buy on board! We didn't bother with the specialty dining venues (at additional cost) as the food in the main dining rooms was perfectly fine. A few misses but in the main, the options were many and varied and well cooked and presented. Still amazed at the precision and quality considering the number of passengers. We chose "anytime dining" and shared tables at lunch and dinner and we met many delightful people, some of whom we will keep in touch with. Great staff in the dining rooms too. We are not fans of buffets but when in port, it's the main eating venue on board. Food was fine. A tip for coffee lovers... there is often a long queue to order lattes etc. in the International Cafe (deck 5) despite having to purchase them. Just sit down at a table and flag a waiter who will order for you and deliver it to your table (even if you want takeaway). There is a variety of entertainment from musical stage productions, to comedy, mood music, ballroom dance lessons, line dancing, Zumba, a full gym, in cabin TV/movies, a giant screen for movies under the stars, a kids club, games on deck, art auctions, shopping sales, spa services, competitions, giveaways and if that's not enough you can attend churches services too! Excursions are not always good value for money but if you do your own thing you really need to do a lot of research beforehand and be aware if you don't get back to the ship on time, it doesn't wait for you! Some South Pacific Islands are really beautiful like Isle of PInes (not visited this trip) and Champagne Bay but Noumea is very tired looking and the locals not particularly friendly. Port Vila is run down and dirty but the people are all very friendly and chatty. Of course there is no need to go ashore as the entertainment just keeps going on board. We met many people who have cruised on Princess ships many times and some debatable incentives are offered for loyalty. There are still other cruise lines I wouldn't mind trying but I have no hesitation in recommending the Emerald Princess and may well cruise on her again. Read Less
2 Helpful Votes
Sail Date: December 2016
Went with two hosts and 108 other single people to celebrate the new year. Liked the smooth sailings for sleeping. Was on the 8th deck on this ship and I was on the 9th deck a couple years ago on the Celebrity Silhouette which made ... Read More
Went with two hosts and 108 other single people to celebrate the new year. Liked the smooth sailings for sleeping. Was on the 8th deck on this ship and I was on the 9th deck a couple years ago on the Celebrity Silhouette which made creaky noises during the night. Did like most of the entertainment at the Theater when I got to go during the week. The countdown for New Year's on the screen by the pool was fun! I've been on 6 other cruises (5 other cruise lines) and this was the first time I had swelling in my feet and ankles. I do not add salt, but think maybe it's in their water and food. I let them know in their survey. Dining was really slow in the dining room for us late diners. We'd arrive at 8:30 and didn't get served quickly...usually after 10pm before finishing up. Made it rough trying to get to the late shows. The only other problem I had was they messed up with an excursion they booked. They sent us notice it was cancelled and as we went to the excursion desk to find out what was happening, I noticed they charged us for the one we wanted, but had printed out tickets to another excursion. They also messed up on the time change notices. First port in Majahual (Costa Maya) is on Eastern time, 2nd port is Belize City which is central time, they first gave us notice to the cabin for changing time for an hour ahead. It's actually an hour behind, which they corrected with another notice later. The last port Cozumel is also on Eastern time, so when had to change clocks ahead again. Mexico didn't make this easy on us cruisers when they decided to do this along the strip of Yucatan! Read Less
Sail Date: December 2016
Do this cruise every December, know many of crew and the Casino staff. Previous Star Princess cruises have been enjoyable and consistent in service. But I have noticed the reduction in Dining room staff has caused waiters to seem harried ... Read More
Do this cruise every December, know many of crew and the Casino staff. Previous Star Princess cruises have been enjoyable and consistent in service. But I have noticed the reduction in Dining room staff has caused waiters to seem harried and no time for small talk. Our waiter had 3 tables (24 people), Food has not been up to the standards of the past few years. Little things that count, no butter on table, almost impossible to get waiters attention for more of anything. Service and food in the Crown Grill is excellent, very well presented and the beef and veal are above anything served in the dining rooms. Sabatini's , the Italian restaurant has changed its menu and is no longer well attended. The entertainment seemed to lack the reviews or accolades I've experienced on previous Princess Cruises . Our group rarely stayed for any complete shows. Overall, It seems the new Princess Management is being overly cost conscious while they prepare for the upcoming major changes, "Ocean Medallion Class". Still the best cruise line for the money. Read Less
3 Helpful Votes
Sail Date: December 2016
Overall, the cruise was good. The crew was great...always pleasant and helpful. The ship was overall clean, but of course, not spotless. The food was better than when I was on the Ruby Princess when it was in the Caribbean. There were ... Read More
Overall, the cruise was good. The crew was great...always pleasant and helpful. The ship was overall clean, but of course, not spotless. The food was better than when I was on the Ruby Princess when it was in the Caribbean. There were activities and I realize the ship isn't going to give back lots of prize money, but having trivia contests and then the top prize is a key chain or a magnet is a bit insulting. I didn't see a lot of the shipboard entertainment, but I heard it was good. The casino was good, but you still have to buy your drinks there as well as every place else. I realize they can't give drinks away for free otherwise everyone will be down there just for that, but when you have been playing for hours, you shouldn't have to buy a soda. The only sore point for me was the hard sell....on everything. Buy this, buy that....upsell on everything. Okay, I get it...that is how they make their money....but it is constant and persistent. And under no circumstances should you go to the spa or any other optional services if you don't have gobs of money to spend. I went to a free foot analysis and was pressured into buying a product (offer valid only for this hour and you will be back to thank me later...which I wasn't) and told repeatedly that I could get a full refund if I wasn't happy. Impossible. There is no refund once purchased. I complained to Princess Cruise line about being lied to and they passed the buck so I am out big money. I am not a happy customer about that. So enjoy yourself but keep a close hold on your purse strings if you aren't one of the rich Americans that everyone thinks you are. Read Less
2 Helpful Votes
Sail Date: October 2016
I have sailed at least six times over the past 20 years in the South Pacific and always found the conditions ideal for a relaxing 'disconnect' from all the distractions at home. I retired about 3 years ago so when I started ... Read More
I have sailed at least six times over the past 20 years in the South Pacific and always found the conditions ideal for a relaxing 'disconnect' from all the distractions at home. I retired about 3 years ago so when I started shopping for a new cruise this past fall the length and location of this particular cruise seemed perfect. Last minute discounts for new bookings was also very helpful since I was traveling alone. I have sailed on the Princess line on at least six previous times starting when we had young children with us in the early 90s. All of our experiences on this cruise line have been very positive. I like to describe it to others in car terms as the 'Fully Loaded Chevrolet'. The ship was in very good condition and the crew are all very nice. The on board entertainment was generally good. The outdoor movie theater was really wonderful for both movies and live sporting events (NFL games & World Series) but was TOO loud on occasion. The shore excursions were very well organised and interesting. I have come to the conclusion from past experience that the prices for these services have been raised so much that you can do much better by booking your own tours either in advance or immediately on shore when you arrive. I would estimate your savings in the 30 to 50% range. The food and service in the dining rooms was of Four Star quality which is the same from all my previous cruises on Princess. The one item that has definitely become a major profit center is ANY alcoholic beverage. I would estimate that the pricing is at least 30% over what you would pay for similar services on shore. So from the view of the AA this is a friendly atmosphere! Overall the experience on this LONG cruise was very good (20 sea days) and what made it exceptional were the variety of people from all walks of life who you could easily meet in the dining rooms on a random basis for breakfast, lunch & dinner! Read Less
5 Helpful Votes
Sail Date: August 2016
I've always dreamed of a cruise to Alaska. I booked the Pan Pacific in Vancouver to make this an easy trip. The ship was a pretty perfect layout for weather, lots of room on deck 7 outside but away from the weather. Balcony cabin ... Read More
I've always dreamed of a cruise to Alaska. I booked the Pan Pacific in Vancouver to make this an easy trip. The ship was a pretty perfect layout for weather, lots of room on deck 7 outside but away from the weather. Balcony cabin in the back of the boat, also on deck 7, offered perfect viewing experiences as well, without having any crowding at all. Overall, really enjoyed the cruise. The service from the steward, bar staff and dining staff was very good. The food not the best, but always can find something to eat that is reasonably good. The entertainment was so so. The ship is in good shape. The covered pool was too cold, ironically the outside pool was a good temperature, but very over-chlorinated. The ship has carpeting on the upper decks, which I found harder to work with than wood deck. When it rained the carpet got logged/ and would wet your shoes with splashes. However, my guess is it is less slippery. Read Less
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