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2 Helpful Votes
Sail Date: July 2019
Overall, was very disappointed with the cruise. Would not recommend Princess Cruises. Thought that the quality of the ship’s food would be much better. The seafood was terrible; salmon over cooked, lobster tail salty, mushy and ... Read More
Overall, was very disappointed with the cruise. Would not recommend Princess Cruises. Thought that the quality of the ship’s food would be much better. The seafood was terrible; salmon over cooked, lobster tail salty, mushy and inedible. Poor selection of desserts. Staff in dining area not very attentive. Buffet very good with a nice selection. The Piazza entertainment was very enjoyable. The ice cream bar was poor, soft ice cream and few toppings. Dated furnishings but in good repair. Water leakage on some decks. Cabin very comfortable and larger than expected. Temperature control excellent. Housekeeping staff very good. On ship daily activities varied and very good. A good variety of excursions. Length of stay in some ports very limited. The shops were not very exciting, poor selection. Some items highly overpriced. Bargain sales poor. Personal items very limited. Internet service very poor and expensive. Entertainers on the whole good. Laundry room efficient. A nice addition. Read Less
3 Helpful Votes
Sail Date: April 2019
Our mini suite was nice , but the bathroom was outdated and rusty. Deck chairs were old and dirty. The ship seems to cater to the 70 plus crowd. I did not have a lot of fun on this cruise . If you are under age 60, I would suggest Royal ... Read More
Our mini suite was nice , but the bathroom was outdated and rusty. Deck chairs were old and dirty. The ship seems to cater to the 70 plus crowd. I did not have a lot of fun on this cruise . If you are under age 60, I would suggest Royal Caribbean for a more upbeat lively time and more activities. For the prices of a princess cruise , the rooms should be beautiful as well as the bathrooms . The pool area is small and lacks enough seating I will say the food is excellent and staff very nice . The World Market where the breakfast and lunch buffet is lacks seating during peak times . The elevators are slow at best and you can barely hear the chime if someone is talking . The layout of the ship is confusing. As a passenger , I should not have to walk to the other end of the ship to get to the 15th floor Read Less
Sail Date: November 2018
Was really looking forward to this cruise to try the new Medallion and the new (and supposedly improved) bedding. The Medallion experience worked pretty good the first week in getting into my cabin, but then it pretty much quit working. ... Read More
Was really looking forward to this cruise to try the new Medallion and the new (and supposedly improved) bedding. The Medallion experience worked pretty good the first week in getting into my cabin, but then it pretty much quit working. The internet with the Medallion was a joke and most passengers spent most of their time waiting for one of the crew to help them getting logged on and off (worked much better the old way - in my opinion). Wanted to check out future cruises but couldn't look at Princess.com without using my own minutes (used to be able to do this before Medallion). You ask me why I wanted to look up future cruises on my own. Well, that would be because the Future Cruise Planner was very rude and didn't have time for passengers. We were told "If you know where you want to go and when, write it down and submit it and it'll get booked". Not at all what my fellow passengers nor I am used to. Very poor representative of Princess! Now to the absolute worst part of the cruise: the bedding. I've slept on the floor and had it more comfortable. There were huge dips in the bed and kept rolling into them even when I tried to sleep in the middle of two twins put together. The biggest issue were the pillows. My neck hurt every morning when I got up and one morning it hurt so bad it made me so sick that I vomited. If they spent so much time on creating this new bedding, I really feel they wasted a huge part of their life! There were some good things about the cruise, but someone should really look at the personnel and that are dealing directly with the passengers as they could use some much needed coaching! Read Less
2 Helpful Votes
Sail Date: November 2018
Always wanted to cross an ocean as an immigrant to Canada. This was our first cross Atlantic cruise, our first on Princess and the first ever cruise for my partner. The boat was very good. We had a great time on this trip. We were ... Read More
Always wanted to cross an ocean as an immigrant to Canada. This was our first cross Atlantic cruise, our first on Princess and the first ever cruise for my partner. The boat was very good. We had a great time on this trip. We were in Europe for 2 weeks before embarking visiting Paris and Rome each for a week. The staff was great. The restaurants were to our taste quite too similar. The food was good but the three anytime restaurants had a very similar decor and the menus sounded very similar. We preferred by far the steak house over the Italian restaurant for the pay a fee restaurants. We loved the cabin and the mattress and pillows were the most comfortable we ever slept on. Too bad the mattress is not sold in Canada. Our Stewart was fantastic. It was a pleasure to have Wilmer helping us. He did an amazing job. For activities, my partner would have loved more hands on activities like cooking class. I enjoyed the movie under the stars. The larger pool was a lot of fun especially with a little sea movement cresting some waves. We enjoy the coffee bar. I used an Internet package. It was great to be able to work from the middle of the Atlantic. If possible it would be great if the speed could be increased. At time it was painfully slow. Regarding the TV, we would have preferred for the movies at least an option to start the movies when we wanted like a Netflix style. A little more selection in movies and shows would be great on such a long cruise. We only used princess excursions at one harbor. We did our own at the others. We never looked really at the excursions offered. We were used to go on our own. Embarking was very easy and smooth. Disembarking was good too. Just slow with the us customs to clear. Read Less
3 Helpful Votes
Sail Date: May 2018
I chose this cruise because the dates fit with my annual leave & also for the ports if call. The staff were very helpful & friendly however the standard of the food was a little lower than my last voyage. The activities on board ... Read More
I chose this cruise because the dates fit with my annual leave & also for the ports if call. The staff were very helpful & friendly however the standard of the food was a little lower than my last voyage. The activities on board including Trivia and carpet bowls were lively & fun however the entertainment was a little one dimensional with only 2 people doing the singing in a lot of the productions. I also felt that this cruise was treated as filling in time before the World Cruise with both pools being closed for 3 days for maintenance & a major renovation being done on the Atrium fountain during the day with a grinder being used along with very smelly sealant. I thoroughly enjoyed the Ports we visited and we eere blessed with great weather. There was the usual bickering over the laundry facilities, but that comes down to the people, not Princess. Shore excursions are expensive & unfortunately 3 of mine were cancelled, one of which I received no notification. The people maje the cruise & I met some wondrrful ones. Great trip overall Read Less
Sail Date: March 2018
I chose this cruise for the ports visited and the slightly longer length than my usual week. As a solo traveller who will not cruise without the luxury of a balcony it is an expensive holiday due to the 100% surcharge for single ... Read More
I chose this cruise for the ports visited and the slightly longer length than my usual week. As a solo traveller who will not cruise without the luxury of a balcony it is an expensive holiday due to the 100% surcharge for single occupancy. However , that is my choice. I loved the fact that this cruise departed on a Tuesday - no crowds at the port for embarkation and this aso made a difference to the number of ships in port when we were there. My balcony cabin B226 was TINY , as was the bathroom. How two people can live in that size of cabin for up to 20 days amazes me. The balcony was an average size, the same as other (Norwegian) ships , just enough room for two chairs and a small table. Don't even think about having a romantic room service dinner for two - you will be eating it on your lap ! The bedding was a pale shade of grey and I can't be sure, but I think the sheets were not changed once in 10 days ! Room cleaning was below standard, sand remained on carpet for days and glasses used the previous night were not once replaced or washed out .Balcony floor not cleaned for the whole duration of the cruise. My initial impression of the ship was favourable . The public areas are plush and elegant. Pools on deck 16 are adequate. Movies under the stars a great idea, but you need to get a bed early or you won't get one at all ! I LOVED the Retreat pool on deck 17. Usually a bit more windy than deck 16 but soo worth it. The pool was a comfortable temperature and there are 2 jacuzzi tubs and exclusive Cabanas which can be rented for a fee. Peace and tranquility reigned here , No kids screaming and jumping in the pool. No loud pumping music. I did not use the Sanctuary. Fee applies. Now to my biggest disappointment - the food. I gave up on the Horizons buffet for breakfast after 2 days. confusing layout, lacklustre choice of breakfast items and no stations where you could have your eggs cooked to your liking. Eggs looked like they were powdered eggs and were swimming in liquid. Everything , but everything I ate in there was luke warm , if not cold. This was the same whether it was breakfast , lunch or dinner. Had breakfast in the Symphony dining room once , thinking I would at least get hot food freshly prepared. I was so wrong. Ordered poached eggs on toast and they arrived COLD.. Very unhappy but couldn't be bothered sending them back. Luckilly , I then discovered the International Cafe on Deck 5. A lovely little Patisserie type cafe with fresh, delicious, croissants and pastries and muesli and of couse speciality coffees. At lunch they serve delicious appetiising salads , quiches, and sandwiches, which are beautifully presented and all tasted excellent. The only thing I found I didn't like about this place was that you are served your choice of salad on a tiny sideplate, so if you wanted to have a meal of salads, you would need more than one plate ,like a Tapas bar, which I think discourages people from using the cafe as anything but a place for a quick snack. Shame. Best food on the entire ship ! Entertainment : I didn't get to see any shows. ( due to a 5 hour time change, I was usually flagging by 8.30 pm !) but there was always something going on in the public areas on deck 5, a good place for people watching. Shore excursions: I didn't use any of these, mostly because they were extremely expensive and I had researched beforehand which beaches I wanted to visit. The ports were all crowded . some vendors selling quite aggresively, but just stick your head down and say NO ! I would advise to ALWAYS check beforehand how much you should pay for a shared taxi to wherever you wish to go, otherwise you are leaving yourself open to being ripped off. Having said that , as a single woman , I never felt threatened, or uncomfortable. Favourite beaches were Antigua - Valley Church Beach and Barbados - Rockley Beach. So, the bottom line .... Comparing Princess to 2 Norwegian cruises, which would I choose ? Well the jury is still out on that one. Maybe try RCL or Celebrity next time ! Read Less
Sail Date: March 2018
I have never been to the ABC islands before so this itinerary appealed to me. The Crown was heading to dry dock after my cruise and it's apparent that it is needed! Everything seemed dated. The Horizon Court food was lack luster and ... Read More
I have never been to the ABC islands before so this itinerary appealed to me. The Crown was heading to dry dock after my cruise and it's apparent that it is needed! Everything seemed dated. The Horizon Court food was lack luster and in need of revamping the selections. The burger I had at the Trident was bland, no taste, processed flat patty, and they didn't even melt the cheese on it, just threw it on at the end. The upset stuff really gets old very quickly onboard, pushing the jewelry and art constantly. I didn't find the shows too spectacular, they were alright. The bright spot was the comedian, he was funny. The MDR was great as always, fine wait stall. I prefer the seated dining. I drove to the port and parked there also. So there was no hotel review or much in the way of traveling. Embarkation was very quick and efficient and disembarkation was ahead of schedule which is rare, so that was very quick. I did a Princess tour on each island and with the exception of being left behind at one spot (Aruba), had no other problems. Seems they didn't do head counts!! But that is why I stick to the cruise tours, in case something goes wrong. I had a bacony on Baja, which I liked for the covered balcony and no one looking down on me! I traveled solo, so no children or significant other to report on! Now that I've seen these islands, I have no need to travel there again, none I would go back to. As I said, the cabin and the public areas need upgrades, which is now being done. I did make use of the spa and as usual everyone there was very accommodating. Princess is my cruiseline of choice so once refurbished, I will no doubt go on the Crown again. Read Less
Sail Date: October 2017
I chose the cruise for the itinery, which was great, although very tiring! But the ship was not so good, in need of refit, standards dropped, become very casual in fact. I think I was the only solo traveller, therefore no way of meeting ... Read More
I chose the cruise for the itinery, which was great, although very tiring! But the ship was not so good, in need of refit, standards dropped, become very casual in fact. I think I was the only solo traveller, therefore no way of meeting like minded people. Princess only put a get together for 'independent' travellers on at 9am, to go in port together, but I attended, but no one else, as people tended to have arranged tours. I did find on last day groups of ladies on the cruise, & some x 2 ladies , but travelling together. On a previous princess cruise it was not a problem. Not many Brits on the ship either. Food quality not as good, in fact it was better in the buffet. Entertainment was poor quality, no special artists, like you get with other cruise lines. I won't be going with princess again, I was very disappointed. Read Less
Sail Date: September 2017
I chose this cruise due to no solo supplement for the 7 night Canada New England Sept cruise! I was also on the Crown in June for Norway. It is an older ship and needs work. I was very disappointed regarding both the Lotus spa pool ... Read More
I chose this cruise due to no solo supplement for the 7 night Canada New England Sept cruise! I was also on the Crown in June for Norway. It is an older ship and needs work. I was very disappointed regarding both the Lotus spa pool and the Thermal Suite. On both of my cruises, the spa pool was closed numerous times supposedly for mechanical issues. I seemed to get different answers depending on which staff member I spoke to. Very disappointing! As for the Thermal suite, there was often people there that hadn't paid for the service. On one occasion, a couple came in in street clothes (jeans & running shoes) and proceeded to lay down on the thermal beds. It took about 10 minutes to get staff to remove the couple and then another 10 minutes to clean thermal beds. On 2 separate days when I went to use steam room, it was not working. Lady at front desk didn't seem to care! Read Less
4 Helpful Votes
Sail Date: July 2017
We were on the cruise with the murder. Other than not seeing the glaciers, and being kept on the ship most of the day in Juneau that wasn't a big deal. Having researched what meat glue meat is, it is my opinion that they and maybe ... Read More
We were on the cruise with the murder. Other than not seeing the glaciers, and being kept on the ship most of the day in Juneau that wasn't a big deal. Having researched what meat glue meat is, it is my opinion that they and maybe all ships use it. Most people wouldn't know the difference, but if you check it out, you would prefer not to eat it. The rest of the food was good and the service was good. There was numerous times that a crew member couldn't tell you where something was. I had forgotten that the ship is really a floating mall. They are trying to sell you stuff day & night. I have no idea the true value of the diamonds or the watches, but I checked out the art when I got home and IMO you are getting screwed if you buy any of the art. On this cruise, the time in the ports was pathetic. I think that because there are at least 8 ships each week, they have made deals with each other, so there is usually only 2 ships at a time in a port. Other than going to a "famous" salon, or their jewelry stores you won't see much. The entertainment was primarily ship dancers. They had a "fake" Voice thing with passengers as the participants. One comedian for 2 days. We happened to have went on a Vacations to go, cruise, and found out that we paid $250+ each for that privilege. I would never go with Vacations to go. I wouldn't recommend this cruise and IMO, for the money you really can only claim, "I've been to Alaska. Read Less
14 Helpful Votes
Sail Date: July 2017
7 day cruise to Norway from Southampton, getting on and off the ship was very good, I also enjoyed the evening shows Magic to Do, the Disco Show, the variety show, Jo Little the comedian, and others too, all most entertaining! My cabin ... Read More
7 day cruise to Norway from Southampton, getting on and off the ship was very good, I also enjoyed the evening shows Magic to Do, the Disco Show, the variety show, Jo Little the comedian, and others too, all most entertaining! My cabin steward was excellent too. Though my cabin was very small, I was the only occupant, so it was fine. I would imagine 2 people staying in the cabin might be VERY uncomfortable! I did enjoy the ports too in Norway very much. This ship holds over 3000 passengers, and during the week of the cruise, most of them wandered around aimlessly in groups unsure of where they were going, seemingly always blocking entrances and exits to everywhere on the ship. I did learn out of the over 3000 passengers onboard, only about 700 were Americans. I discovered rude people with no consideration for others come from all over the world apparently. The ship is HUGE and it is a bit of a challenge figuring out where everything is. I ate dinner every night in the Botticelli Dining room. The menu was very limited, with one page remaining the same, and another page with different items, mostly all unhealthy choices with butter or cream, and rather bland and tasteless at the same time, too. My dining companions were all in agreement on how bland most everything was. There were NO healthy options on the menu, and also oddly, no choice of sides (potato, rice, vegetables, etc.) I wonder if this was to encourage people to pay extra for the specialty dining options. Also, after a waiter took my order one night, someone sat down in the empty seat next to me at the table. When the waiter brought over my food, he placed it in front of the passenger who sat down at the empty seat. Not sure what that was about. The dinner buffet on the Horizon deck was actually so much better-each night was a different theme, (Italian, Asian, Indian, etc) with SO much more variety to chose from, and so much tastier too!. I only know this because almost each night BEFORE dining in the dining room, I'd sample some of the buffet items about an hour before, first on deck well aware that the dining room dinners were VERY unsatisfying. Some of the dessert choices though were not bad, and did find some satisfying desserts. One more issue I feel needs to be mentioned here. One evening was the Captain's get together in the Piazza on one of the formal nights. A waiter came around with small bites to eat. I only spotted ONE waiter among the hundreds of passengers gathering in this area. After I sampled something from his tray, I approached him for more, he rudely told me "no" as others had not had any yet. Was the cost of these items coming out of his pocket? I don't think so. I feel that gathering should have been more prepared with more servers, and his behavior was totally unacceptable AND inappropriate. Probably just the ship cutting costs wherever it can, and overcharging for EVERYTHING on the ship that is NOT included. Read Less
5 Helpful Votes
Sail Date: April 2017
Embarkation day was both great and bad. I arrived at high time at pier but took no time to get my key, thus almost immediately to the ship. I did enjoy my Platinum membership for express boarding. But then the departure was delayed for 2 ... Read More
Embarkation day was both great and bad. I arrived at high time at pier but took no time to get my key, thus almost immediately to the ship. I did enjoy my Platinum membership for express boarding. But then the departure was delayed for 2 hours due to failure of the telephone system (a very strange reason). I note that ship’s public clocks were not at one, indicating the ship was not that well managed. The weather was still chilly and windy, yet the ride was smooth all the way to Oslo. We arrived on May Day and everything was closed but we benefitted actually from witnessing a large demonstration which looks more like a carnival, with music bands joining the parade. Next port was Warnemunde, for Rostock and Berlin. A frequent commuter train brings you to Rostock costing 2.10 Euro one way, while joining the ships transfer with a guided walk is something like USD99. It was stupid to go to Berlin which is too far, and the ship charges far too much. The port of Warnemunde is interesting, with a good riverside stroll, as if it was German Riviera. The ship’s food was adequate, I had no illusion about Princess food. Service attitude of staff generally improved much from my past experiences with Princess and dinner is served in the traditional manner though in an ‘express way’ (reheated food anyway and service flow was hurried and really fast). I can often finish a 4-course meal with tea in 35 minutes, certainly no fine dining and no ‘slow food’, rather it is eat and run. Horizon Court buffet was adequate but Princess retains its undesirable practice of not providing a tray so that one struggles with a plate and a soup bowl in both hands, and has to return for bread and salad. The good thing is that the dinner buffet lasts till 11pm so that you can return for something if you are not well-fed at the proper restaurant, and this is often the case as restaurant portions are sometimes small. The only alternative 24-hr eatery is the International Café, which serves desserts and snacks but you have to pay for tea and coffee. The tea is however all funny fusion sort, which to me is no tea. I would much prefer that they change to Horizon Bistro for 24 hours. Regal Princess is the new generation flag ship of the cruise line and it is well furnished. It is just like another Princess ship, with an older generation passenger mix. The main theatre has good sightline but the production shows are among the worst of the trade. It was like old fashioned 1960s MGM musical without the stars. Little light effects and no acrobatic stuns like on other cruise lines. After one viewing I decided that the shows would be totally forgettable. If you do only with singing and dancing, you have got to have at least good singers and dancers. Show production cost was obviously low compared with that of competitors. Tallinn is an ideal port for cruise ships because you can cover most of it in 3 hours and the town is walk-able from the cruise terminal. For St Petersburg, if you have a visa or hold a visa-waver passport, you can be on your own ashore. Bus 158 departs half-hourly from the terminal building to a metro station, where Nevsky Prospekt is two stops away. The bus fare is 40 ruple or roughly US$0.70 and I saw people simply pay the conductor $1. Otherwise there is no taxi or other transportation. If you have no visa, you have to join an excursion which is always over-charging. Here you have to go through formal immigration clearance even on an excursion. We have less time for Helsinki but it was sufficient, as sights are concentrated. A shuttle bus runs to town at EUR10 return but actually there is a city tram stop near the pier. The ship does not give public transportation details, except those related to them. Now with some 60-days to my Princess experience, I do see improvement in service. Restaurant staffers are polite and efficient, and my room steward has always been able to turn down during my dinner. Once on Costa Diadema I never had one turndown for the whole 7 nights as the steward’s preferred schedule for my room did not match mine. One observation is that there are still not enough small tables for Anytime Dining, but they do try to accommodate you in another restaurant if full. I always arrive early, and thus I enjoy a same table throughout the trip. Restaurant and room staff complement is mainly male. The food is adequate and restaurant service is in the traditional ‘correct manner’, food well presented if not always well-cooked. But overall dining service is, or has to be, quick, thus losing in any sense of fine dining, and in this Holland America is much better. Also Princess used to serve lobster in one formal dinner but now it is lobster and prawn: not adding prawn but serves less lobster, an example of cost cutting in food. A good point is that the buffet dinner opens till 11pm, so if you are still hungry you can return for a snack. Food choice is not bad in the buffet. But old timer of Princess will recall that the buffet used to be almost 24 hours. The only 24 hour eatery now is the International Café at lobby piazza and it serves good snacks free but charges for any drink. Overall on F&B, HAL offers better slow service and NCL better choices (though food is cooked less well). Princess does have member benefit for some free internet, and it offers recognition to members only in embarkation priority but no more. As I cruise practically once every month I always paid onboard deposits for future cruises, as I did on my recent cruises with HAL and NCL. I pondered upon whether to do the same with Princess, here the deposit is only USD100 and is fully refundable within 2 years. I did it finally but less readily than with HAL and NCL (theirs are non-refundable). Princess is not bad but in this highly competitive trade several cruise lines suit me better. Read Less
Sail Date: April 2017
I chose this trip to get my 14 cruise in. The 4 days was in the right time of year for me and I had not been on the Star before. I really like the size, a Great Captain, and I found the staff to be very warm, responsive, and attentive. ... Read More
I chose this trip to get my 14 cruise in. The 4 days was in the right time of year for me and I had not been on the Star before. I really like the size, a Great Captain, and I found the staff to be very warm, responsive, and attentive. A wonderful group of fellow travelers were aboard and I met many of them and enjoyed the meetings with them. I have had several invitations to meet with quite a few of these super travelers in the future; and I intend to do just that. This ship has not been in dry-dock since 2011 and it really shows in the carpets, the hanging pictures, the bathrooms. All in dire need of renewal and/or replacements. The dining was just so-so for a Princess. In this, my 14th Princess, these were the least inspiring menus I have known. Not bad, just ** well "dull". Read Less
4 Helpful Votes
Sail Date: January 2017
I had a good cruise but it was not as relaxing as other Princess cruises I have done due to it being in the school holidays and the fact that they had unruly feral children aboard that were allowed to disrupt and spoil other peoples cruise ... Read More
I had a good cruise but it was not as relaxing as other Princess cruises I have done due to it being in the school holidays and the fact that they had unruly feral children aboard that were allowed to disrupt and spoil other peoples cruise experience by running, jumping, somersaulting and bombing into the swimming pools. As an adult the only time you could swim without children hassling you was in the early hours until 10:00am when the little terrors were still fast asleep. Even worst the aft stairwell was littered with empty plates, empty glasses, food scraps and garbage. The worst part about this cruise was that Princess did not attempt to control the behaviour of the children and as a result it tipped the balance from what could have been relaxing when they neglected to care about the cruise experience of guests not travelling with children. Other bad examples were wet seats in the atrium and in particular Crooners Bar where some absolute pig of a passenger(s) had come with wet swimmers from the pools and sat in the lounge chairs. Absolutely disgusting! Further more at time when I was on my balcony many bottles appear to have been thrown from the side of the ship which I began to suspect that children had placed notes in hoping that they will one day wash ashore. My word of warning is in Australia avoid cruising with Princess in the school holidays. Entertainment: This was exactly the same standard as every other Princess cruise I have done. I was very satisfied with the entertainment and shows and could not fault them in anyway. The structure was however frustrating that most shows were at 7pm and 9pm instead of 8pm and 9:45pm like every other Princess cruise I have been on. This was annoying because anytime dining did not start until 7:30pm and meant that if dining service was slow then you would miss out on the 9pm show if you like to see entertainment after dinner. I can only fathom that the change was done do appease little children and their bed time during the school holidays despite the fact that the vast majority of passengers were grown adults. Scheduling was very bad for this ship. Food: Excellent quality of food on the upper decks, buffet and Crown Grill. I absolutely loved the hamburgers and pizzas from near the Neptune Reef and Pool. Main Dining Rooms had good food but when the ship is based in Australia all the Princess favourites are removed and replaced with "crappy Australianised" menus of food that Australians do not eat. One example is that delicious "Baked New York Cheesecake" that is an all time favourite dessert is not available ever if the ship is based in Australia. It is replaced by a rather crappy and underwhelming pavlova that Australians despise. Deck Access: Very poor connection to outdoors and flow with the aft decks from 15 to 19. On the port side of deck 17 from the MUTs it was impossible to walk aft due to barricades however on the starboard side it was possible. Unlike the Diamond and Sapphire Princess, the rear of Skywalker’s nightclub had a rear veranda and open deck access with stairs to the levels below. On Emerald Princess, this area existed but was barricaded off and labelled as an emergency exit. One cannot fathom the difference in rules given the ships share the exact design feature. Open deck access is important for scenic cruising and being on deck during port entrance and departure. Internet: Extremely poor bandwidth and access issues. Continual intranet dropouts during peak times as the wireless connection for the local network was not powerful enough to maintain demand. At quiet times, like during the early hours of the morning the internet worked brilliantly so this proves that when excess passengers were awake that the internet had a problem. This issue does not exist on the Diamond Princess or Golden Princess. Lastly in comparison to the Golden Princess, Sapphire Princess, Diamond Princess I found the Emerald Princess to be overcrowded and had insufficient staff to cater to all passengers. The other ships I have been on are much more relaxing and have less passengers than the Emerald Princess and in my opinion are much better ships. The Diamond Princess which is my current favourite appears to be in much better condition. My next cruise with Princess will be Diamond Princess based in Japan. I have always been happy with these cruises and unfortunately Emerald Princess in Australia has disappointed me. Read Less
3 Helpful Votes
Sail Date: January 2017
We have travelled on many cruises over the past three decades, once favouring Princess but more recently the smaller, upscale lines Azamara Club and Crystal. We decided to try the big ship experience for a change, thus the Regal, and ... Read More
We have travelled on many cruises over the past three decades, once favouring Princess but more recently the smaller, upscale lines Azamara Club and Crystal. We decided to try the big ship experience for a change, thus the Regal, and Princess once more, with the idea of a future world cruise on a Princess ship. Well, I doubt we’ll do either the Regal again or the Princess world. The itinerary wasn’t of primary importance. We’d done the Caribbean a lot in the 1990s. Hadn’t been to the Dominican Republic, tho' – unfortunately bad weather, heavy winds, cancelled that particular port. The other port of interest was Cozumel in Mexico, and that proved a pleasant visit, though much changed from 20 years ago. The one problem with nearly all ports in the Caribbean is the clutter of big cruise ships: so, with three or more cruises in one port, what you see the most is other passengers. The Regal Princess has definite virtues. The stateroom, in our case a balcony cabin designed for someone with mobility difficulties, was fine: spacious, airy, pleasing, an excellent bathroom and shower. It was indeed a place of refuge, peaceful, away from the hurly-burly and the noise that filled too many common spaces. The public areas were well-appointed and handsome. The fitness centre was full of exercise machines to serve a lot of users. The movie under the stars, the giant screen, worked well, and the ship offered a diversity of movies, from Jason Bourne to Pavarotti to Circe de Soleil. I was particularly taken with the Horizon Court and Bistro (the buffet): attractive, well-organized, the eating area spacious and clean. Likewise the entertainment areas, lounges and theatre, were fine venues for shows or parties. The two dining rooms we visited, the Allegro and the Concerto, were both pretty, almost elegant, the Concerto more pleasant because the colour scheme quieter – and seemingly more airy than the Allegro. The Piazza, that signature space of Princess, was impressive though we found it too noisy whenever there was a scheduled event. The staff were usually friendly and efficient, tho' not as friendly as on Azamara or as efficient as on Crystal. Indeed the staff were always prepared to help out people with a question – and, note, with a mobility problem. We are foodies. That's one of the main reasons we like to cruise. The dining on the Regal Princess was good, sometimes very good. The Horizon Court served an abundance of delicious items, breakfast, lunch, and dinner. Some of the highlights: meat roasts, Mongolian barbeque, Thai beef salad, bouillabaisse, grilled shrimp, paella. Not that everything was appealing. Fish dishes looked tired, veal was tasteless, so too surprisingly suckling pig, the cheese abundant at supper but always a bit too ordinary. The desserts and sweets, at The Pastry Shop, part of the Horizon Court complex, were okay, very good cookies and some good cakes, but never startling. The Trident Grill was a disappointment (the equivalent much better on Holland America's Zaandam, a much smaller vessel). If the wieners were tasty, the french fries were not, and the hamburgers were small, the meat eaten up by the bun. The menu in the dining room was shorter than I recall from previous trips. The regular offering of steak has disappeared, perhaps to enhance the appeal of the extra-fee Crown Grill. (We didn’t eat in any of the specialty restaurants or partake of any of the supposed luxury meals, all of which are priced ridiculously high.) But you can find a tasty but tiny caesar salad; good seafood and meat dishes; regional dishes; and decent lunch and breakfast offerings. Highlights here: smoked fish for breakfast one day, pheasant for supper another, prime rib, the crème brulee. On the other hand the sole was bland and the tomato soup had more acid than taste. The standout restaurant was Alfredo's Pizzeria: excellent pizzas, some fine pasta, nice salad, very good service and elegant surroundings – and you only pay extra for the wine, and a delicious red-wine Sangria. By the way an extensive wine list full of California and Italy on board but lacking many South American or German treats, which happen to be our favourites. Still wine prices are reasonable for a cruise ship. But a big ship has problems. The distances between the stateroom and other places can be great. Just getting around was time-consuming. Particularly difficult for the mobility challenged. No wonder a noticeable number of passengers had electric vehicles. Often the elevators were insufficient, too slow, too crowded, and thus too stuffy. That was especially true when an event, starting or ending, produced a rush of people to the elevators. At times lengthy lineups to get, say, a hot dog. Places like the internet café or passenger services sometimes very crowded. Insufficient drink stations, indeed only one major station, on the 16th floor, serving tea, coffee, and water. Beyond this, the major problem with Regal Princess seems rooted in what seems to be poor management. The embarkation procedure at Fort Lauderdale was chaotic, and not only for special needs passengers. The lineup of regular passengers was extraordinary. (But this was right after the airport shooting.) The staff was pleasant enough – just overwhelmed. To be fair the disembark was smooth and swift, handled effectively by courteous staff, at least for people with mobility problems. Trying to change an inappropriate table in the dining room that first night was impossible because so many people were equally distressed. The dining room management seemed unprepared for what was inevitable. Eventually we tried on a later day and that worked, more or less. Then there's the pathetic room service. I’ve not experienced so limited a breakfast menu before in room service, virtually no protein and little sweet or bread. Not that this mattered since too often some items never came, or arrived before or after the requested time, and on one occasion the whole order was forgotten! Phoning didn’t help because you were likely to be put on hold. Finally entertainment – it used to be that Princess had the finest shows of any major cruise line. Not now it seems, or not here. (A previous Princess we took two years before, albeit a different ship, had superb production shows.) Too many limited performers. A signature production show Fiera that was abysmal, the only star the special effects. Loud entertainment, full of hype but usually banal. We were frightened away from Bravo (?) by the brassy voice of a female singer. The third production Spectacular had some good dancing but again crummy if over loud singing. The exceptions: the Polonia String Quartet, the Orphia Quartet, and a Mexican folkloric performance.) In short somebody isn’t administering the Regal Princess effectively, so to ensure the comfort and pleasure of its customers. The great concern of Princess seems to be selling. Constantly passengers are subject to spiels to shop, go to the specialty restaurants, buy drinks, visit the art auction, acquire some new jewelry, get a photo or a video, and on and on. I did have the feeling veteran Princess goers were inured to this commercial imperative. But for anyone not prepared, or attuned to the less insistent ways of the more gracious cruise lines…well this selling is a real pain. Perhaps this attitude, presumably mandated by headquarters, has exacerbated the problems of the ship management. Maybe the managers aren’t allowed sufficient funds to hire enough staff to handle and supervise the volume of work involved in such a big ship. Would we go again on Princess? Possibly on a smaller ship, where the itinerary suited. But the days when Princess was gracious and so very good, they've long gone. Read Less
6 Helpful Votes
Sail Date: October 2016
This was my 8th Princess cruise and probably my worst one. Embarkation was a bit hopeless but that was nothing unusual, Princess contractors and Chinese officialdom are not a good combination. My cabin was clean and the cabin steward, ... Read More
This was my 8th Princess cruise and probably my worst one. Embarkation was a bit hopeless but that was nothing unusual, Princess contractors and Chinese officialdom are not a good combination. My cabin was clean and the cabin steward, Sanny, was excellent as were all other staff on the ship. Some people didn't prefer the CD, Tim Donovan, but I found him OK. Anybody is better than Billy London. The ship was spotless but it does have some issues which I put down to poor or lack of, maintenance. Princess will eventually learn that maintenance does not consist of re-varnishing hand rails or dabbing paint over rust. From my obstructed view cabin I could see 5 easily fixable defects on the bow of the tender outside the window. Chances of these being addressed:- Nil. Compared to a cruise in Feb this year on Dawn Princess (and that ship doesn't get rave reviews) the food on this cruise was mediocre at best. Some dishes were good and others quite poor. It is not rocket science cooking lamb shanks, low and slow till the meat falls off the bone. The majority were uneaten because they were tough and under-cooked. The buffet was similar with some really good food served but there were some dud offerings. Typical Princess entertainment with some good acts and some that were excruciatingly bad, bad enough to sit through to see how bad they could get. As usual some of the staff in The Crew Show were better than the paid acts. Like a lot of things the ports visited are a personal thing and for me they are the alternate to sea days which I prefer. The weather was pretty good and the seas were as flat as a pancake. It could have been a better cruise all up but it is what you make it and I met some fabulous new friends which is what it is all about. Read Less
Sail Date: October 2016
My first disappointed, price and dealing with customer service from princess directly. Yes, my fault not to have an agent. I went with my parents both over 80's dining experience wasn't great during the night we ended in ... Read More
My first disappointed, price and dealing with customer service from princess directly. Yes, my fault not to have an agent. I went with my parents both over 80's dining experience wasn't great during the night we ended in late dining, when we try to get table earlier we were rejected in the MD. I did have to talk with several people before we were allow in AT ... first night queue for dinner about 40 min Service in the buffet area in general good but with room for improvement. I enjoy a lot our cabin and the ports of this trip, highlights Cayman Islands great beaches :) Panama Canal was good also althought very over price excursion with no choice for private providers. Next time check for Celebrity .. great prices and destinations. Very similar entertainment and dining experience more enjoyable. My parents had great time and it is all that matter. Read Less
3 Helpful Votes
Sail Date: April 2016
Just completed a South East Asia cruise on Golden Princess - not as good as SUN but better than Dawn - overall in reasonable condition - trying out Emerald and Coral next. Cabin needed some minor maintenance - entertainment just ... Read More
Just completed a South East Asia cruise on Golden Princess - not as good as SUN but better than Dawn - overall in reasonable condition - trying out Emerald and Coral next. Cabin needed some minor maintenance - entertainment just average - dining was satisfactory but meal variety seemed to be less - most annoying aspect was changeover of staff in Singapore who were going to cater for Asian passengers after Hong Kong - spoke limited English and looked lost - went to a bar once to get a lemonade (sprite) and staff didn't know where they were stored - had to tell him second draw below till. Normal amount of activities but sometimes conflicts in Patter. Could have hamdled processing of passengers back to ship in Bali much better - having people out in Sun for up to 1/2 hour is not acceptable. If Princess is going to advertise passengers to shop using passport book and get 4 stamps to enter a draw for $150 obc - and advertsie in Patter then conduct a draw -otherwise false advertising. Didn't feel shopping was value for money given it was in US dollars. Also some shops were under construction and didn't open for several days into cruise. Too many people attended first show - many people having to stand - had to arrive up to 1/2 hour early to get a seat - needs review so that late dinners go to first show and earlier diners go to second show - admin hard but something needs to be done if theatre can't be expanded Read Less
7 Helpful Votes
Sail Date: March 2016
Our group of five travelers took the 10 Day Southern Caribbean cruise on the Royal Princess out of Fort Lauderdale starting on March 23rd. We had a range of age groups represented from 12 years old up to 79 years old. Arrived and ... Read More
Our group of five travelers took the 10 Day Southern Caribbean cruise on the Royal Princess out of Fort Lauderdale starting on March 23rd. We had a range of age groups represented from 12 years old up to 79 years old. Arrived and stayed at the Quality Inn. Cheap. Bed was good. The breakfast was terrible. Baked pan of scrambled eggs that was sliced up to appear scrambled. Tasted terrible... who can screw up eggs? The bacon was more grease than bacon. Waffle was ok. You get what you pay for here. This was my third cruise and then second with Princess. It was also the largest ship we have cruised on. My previous cruise was on the Coral Princess. Let's look at the negatives first: - Slow elevators and sometimes they seemed to be reserved for some floors as they skipped levels. Some of the doors, would close, then open again for no reason. - Long walks to eat. We had a cabin near the front on Aloha. I would not do that again. Dinner was at 5:45 pm in Allegro dining room at the back of the ship. The Horizon Court buffet is also at the back of the ship. They say the ship is 2-3 football fields long. This walk was every night and every day 4-5 times. For our 79 year old with a cane, this was a blessing and a curse. Good exercise, but tiring. - Long Queues for many events. For any shows, you had to go early for a seat. They were also too loud generally. - BOGO's. Only order one drink if you want one for you and one for someone else. If you order two and hope that one will be free, you will be wrong. You will get two of each and get charged twice. Suddenly you have spent twice what you wanted to and have 4 drinks to get down. It also took 40 minutes to get the drinks cause the crowds at BOGOs are too big. - Loud Bangs in your stateroom at the front of the ship. For any medium size waves, there seemed to be a loud bang caused by the water hitting the front of the ship. These would sometimes shake the entire room. Try sleeping with that. We reported it twice. First time it didn't happen while the guy was there. The second time, it did and the guy said it was just water hitting the front of the ship. Honestly, it sounded like something was not secured and was hitting the walls of the ship when it moved. Or a large heavy door was closing or moving and hitting the wall of the ship when it moved. This only occurred when the were medium sized waves. On calm nights, it didn't happen. - Not enough pools. Honestly there is only one main pool area and it was crowded all the time. - Hot Deck. The sun heated up the deck so badly that people were getting burnt feet. They would take a few steps toward the pool before they felt the heat on the bottoms of their feet, then its a race to the water to cool them off. One poor fellow with reduced mobility burnt his feet badly as he couldn't retreat or get to the water fast enough. - Coffee stations. There is one coffee station for the whole of the Lido deck and it is at the back. The waiters have to trek all the way back there to get the coffees before returning. Very inefficient. They also cannot set the trays with the empty mugs and cups on their stations as they do not fit. - Noisy. All the bars and spots are very open and when the Strings were playing, there was lots of talking, laughing and noise which took away from the experience. On the Coral Princess, the Wheelhouse Bar was enclosed and when the strings played it was great. On the Royal Princess, the Wheelhouse Bar is open, and has a restaurant and the also has the main walkway to the Vista Lounge and Allegro Dining room passing right by the entertainment. This makes for a lot of noise. - Promotion pushes. The drink packages were expensive, the art was expensive, the lotus spa was expensive, every lecture was a snake oil salesmen pushing products, the photos were expensive, the wine tastings were cheap, but the waiters were long winded (50 minutes to drink 5 or 6 small sips of wine). The casino stunk of smokers and desperation. I lost my 50 bucks in one sitting of Blackjack and I didn't see anyone else leave there with any smiles. - The Captain. I don't know him, but he didn't really appear like he wanted to be there. During the first show where the Cruise Director introduces people, the Captain comes out and needed to be reminded where in the Caribbean he was going to. Before leaving he actually said to the cruise director "Is that all you need me for?" It didn't fill me with any belief that he had a lot of respect for his passengers. Ok - The Positives: - Embarkation and disembarkation - fast on both occasions. Princess knows how to do it. - Entertainment. The Strings were awesome. I tried to see them every day. The cruise Director Ron was a hoot, a very good speaker. Assistant Cruise Directory Kelly, Gary and Boogie were also very good. The shows were entertaining. The magician was good, if a bit redundant. The comedian was very good. Great singers. Kory on the piano also had a large following of passengers. - Dining. I was in the Allegro dining room and our table had two of the only four women waiters in the room. Monika and Milena. From Hungary and Serbia. They taught us a new word in their language every day and were always happen to see us and were great with each of us. Unlike Anytime dining, the waiters get to know you better at fixed time dining and the service just gets better as the trip goes on. They were great. - Food. Prime rib, beef wellington, soups were all awesome. Only bad meal I had was when I didn't go with our waiters recommendation. The pad thai was tastless. Also, the lobster was poor. None of us finished it as it was slimy. - Shore excursions. The scuba was great at all sites. - Movies under the Stars. I wasn't expecting this, but it was awesome. Only in the evening though. During the morning or afternoon and it is too loud. - Cabin was good. Balcony was small but did the job. Always clean. Get one at the back of the ship or the middle. Those at the front have the loud bangs when the sea is anything but calm. Summary We had a good time, but it was far from a perfect cruise. Would I do it again? Yes, but I would want a different ship and do lots of things differently as I now know how how things on this ship work. I am still young in my cruising career so I want to be able to compare it to many other cruises. Read Less
6 Helpful Votes
Sail Date: July 2015
This was my first cruise alone in 33 years. The Sun Princess is a lovely ship, a little dated, sure and the bed headboard and curtains in my cabin were well past replacement (and cleaning) date! The staff were not accommodating of a ... Read More
This was my first cruise alone in 33 years. The Sun Princess is a lovely ship, a little dated, sure and the bed headboard and curtains in my cabin were well past replacement (and cleaning) date! The staff were not accommodating of a single woman - particularly in the Horizon Cafe and the Crooners Bar. Often I sat for the entire meal without any service, only to watch a couple come and sit beside me served immediately, drink Sir? Cultural differences perhaps? Anyway, Princess, if you want to attract Australian women on your cruises you had better do a lot of Cultural Awareness Training of your wait staff on the Sun Princess. (remember: I paid exactly DOUBLE for just ONE person - plus balcony) The Cabin Steward was a great guy who made my tip special, often putting 2 or three chocolates on my pillow and creating a Butterfly from my negligee. However, the standout staff member was my Room Service Steward, Christie from the Philippines. Always cheerful and understanding - interested in my days activities - just a wonderful human being. The fine dining restaurants had super service - lovely wait staff. One thing I will mention is the overcrowding in the tenders - it was very hot and Aussies are large people - we were forced to crowd into the tenders making it very unpleasant for all concerned. The extra scanning I received when getting back onboard kept 'desensitizing' my room tag and when hot and tired I had to keep going back to the Customer Service desk for a new tag, very frustrating till I worked out what it was!!! The gym could have had a few extra cycles, and a few less walking machines - after all you can walk around the deck. Sickness abounded: Despite a flu injection prior to departure, I picked up a nasty throat infection which ruined my Hawaiian ports visits. Then, one the way home to Sydney I developed bronchitis. I am still recovering from that cough which was so bad it dislodged my retina! It was a really Sick Ship. Owing to others coughing I avoided most of the shows in the Princess Theater, but from reports they were mostly quality acts. There are a lot of activities and no one could complain that there was nothing to do. I spent a lot of time on my balcony, enjoying the view, listening to my music and reading. The balcony had two reclining chairs and a small table - quite often I enjoyed a bottle of wine and dinner out there enjoying the views. There was no trouble using the laundry facilities, as I did not go near them, did all the washing in my cabin handbasin, more than adequate. There was plenty of hanging space and lots of hangers. Soap and towels were replaced when necessary and the bed linen was kept immaculate by Arnel. Read Less
Sail Date: December 2013
We used Princess transfers from the airport for the first time and was pleasantly surprised. They were easy to locate and other than waiting for the bus to fill up as others took longer to get their luggage, we were under way within about ... Read More
We used Princess transfers from the airport for the first time and was pleasantly surprised. They were easy to locate and other than waiting for the bus to fill up as others took longer to get their luggage, we were under way within about 45 minutes to an hour. Once there, embarkation was a breeze, there may have been 10 people in line ahead of us. The room itself was great, it was a minisuite on Dolphin deck and was spacious. Never felt cramped or crowded. Having the tub is a great perk of the minisuite, as is the extra sitting area. It was located very close to the elevators/stairs which would have been nice, except for it's location right outside the casino 3 decks below. As there is smoking in the casino, every time we opened our door we were hit with the smell of smoke that rose up through the staircases. The ship itself is not laid out that well, even towards the end of the 15 days I was getting lost on decks that didn't traverse the length of the ship. That being said, my more geographically strong room mate had no problem navigating the ship, so I may be in the minority that found it confusing. The casino is on deck 6 and cannot be avoided if you are walking on that deck. The smoking there is foul (in the opinion of a non smoker) and pollutes most of the ship. In a discussion with a crew member about the smoke, he said that it was kind of like having a peeing and non peeing area of a pool which describes it exactly. It doesn't matter that the rest of the ship is non smoking when there is a large smoking area that you must transit and that keeps its doors open the entire time. The library, which is usually my favourite spot on the entire ship is almost unusable on this ship for a non smoker. It is located right outside the doors to the casino and the smell in there is as powerful as being in the casino itself. The staff were good, but no real standouts, either bad or good, except for the entertainment staff. At the dance parties where I am very practised at remaining at the edges and just observing, the staff had me participating and having great fun. Callie is amazing as Deputy cruise director, probably the highlight of the cruise. The shows itself were not that great, they have reduced the length of them. The history of dance used to be much longer, but none of the production shows now seem to exceed 30 minutes. Also maybe I cruise with Princess too much, but all the production shows are the same. There hasn't been one I haven't seen in quite a few years. I was really looking forward to this cruise as I haven't been to Hawaii before other than one trip to Maui and sea days appeal to me. The weather was incredible, I think in the entire 15 days we only had a couple days of rain, though a lot of the sea days were quite cool, sometimes too cool to be out on deck. Inside there are not enough seating areas and most people ended up congregating in the buffet dining room for their cards, games or reading. The ports were nice, but it felt like there was not enough time in each. Hilo poured rain which is common there, perhaps Kihei would have been a better option there. (for me, as it rains at home a lot, not something overly enjoyed on vacation, other people may enjoy the wet lushness there) The tours in Hawaii are more consistently more expensive than other cruises I have been on. Next time I think investigating private tours might be a better option. Lahaina was incredibly beautiful, there are tons of things to do without a tour, just in walking along the areas close to the port. Nawilliwili was beautiful, we rented a car there for less than $50 and ended up just driving around and looking at things we wanted to see. Gorgeous island. Honolulu was spent at the Arizona memorial and City tour and while in the beginning was not all that convinced about seeing, I was glad we went. It is a sacred experience that makes one more grateful for what we have and helps to recognize the sacrifices that went into providing it for us. The 5 sea days heading back from Hawaii towards LA were very long. The weather cooled off the closer we got and there seemed less to do. Towards the end of the cruise, they started repeating the Movies under the Stars which seems strange. It wasn't a back to back, it was 15 days roundtrip and after the movies were on the big screen, they were played the next day in your room. So towards the end of the trip when you have done most things onboard that you want to, why would they also repeat the movies? We watched the Movies under the Stars almost every night until they started repeating them. After that the days got a bit boring towards the end and we were just kind of looking forward to it being over. Ensenada was a great stop. Wasn't really expecting it to be, but it was stunningly gorgeous weather, the wine tour was good and just walking around close to the port was good shopping. We used the first self walk off as we had an early flight and it was completely painless with very little waiting. Not sure how it was later into the process, but as we were one of the first groups off, it was very smooth. One thing to note, Princess has never really enforced their alcohol polices before, (in my experience) but one couple we met on board had alcohol poured out from their suitcases before it arrived on ship. It seems like they are now enforcing them, so adhere to it so you don't lose your alcohol. All in all I enjoyed this trip, mostly because of the stops. I wouldn't sail on the Smoky Sapphire Princess again.   Read Less
1 Helpful Vote
Sail Date: March 2012
I enjoyed my obstructed view cabin as it was not really obstructed. I could see out just fine and loved the natural light. My cabin stewart was wonderful and after we sorted out my need for ice all was well. Good things: Lots of ... Read More
I enjoyed my obstructed view cabin as it was not really obstructed. I could see out just fine and loved the natural light. My cabin stewart was wonderful and after we sorted out my need for ice all was well. Good things: Lots of swimming pools, large and small. Plenty of chairs, chair hogs were out and about too!! Good shade if you needed it. First day embarkation went smoothly, nice luncheon on the lido deck. Loved the itinerary although I was so tired that I missed their private island. So so things: size of buffet areas. First day we had salt n pepper shakers on table. after that it was packets only. Buffet areas are small, and very disorganized. You had to double back to get salad, or dessert, and were always handed hot plates. They do not use trays on Princess. The dishes are way too big and tend to add to your putting too much on the plate. Many times I ended up just getting a small plate and still had plenty of food. The eggs tasted like instant, very gritty and gross. One day however for breakfast was a cranberry hash that was good. Things that were not so great: Their tea in the dining room. What a disappointment. No organization, shoving dessert in your face before you could manage a tea sandwich. And the most disappointing item was the scones. Hard as a rock and no raspberry, just strawberry. Yuk. They do a "Pub Lunch" on sea days.. ok so Fried shrimp and fries.. yea. so? They had fried shrimp later in the week that was just as good without a line up. Terrible things: The coffee.. OM Goodness.. can we say yukkk. I cannot remember having such a nasty cup on a ship before. I then learned that in order to get fresh brewed coffee one has to "purchase" it for $2.00 plus tip. WHAT?!!?? Excuse me but I have paid a goodly price to be on this ship and now you make me pay for a decent cup of coffee? Not me, and not again. Best things about the ship, a lovely dinner in their steakhouse, good crew. I picked this for the "itinerary" and a change to try a singles group. Ok, so we are all consenting adults, but it is not my thing. I do not need events planned for me as I am used to travelling alone and enjoy my own company. I tend to meet more folks using cruise critic than on a singles group. My next trip it will be back to Celebrity for me. Thanks for reading. K Read Less
Sail Date: July 2009
My time on the Sea Princess.....My Mother, Uncle, Sister and Daughter and I all cruised on the Sea Princess on July 3rd for ten days out of San Francisco to Alaska. Mother and Uncle shared a room on a different deck since we booked late. ... Read More
My time on the Sea Princess.....My Mother, Uncle, Sister and Daughter and I all cruised on the Sea Princess on July 3rd for ten days out of San Francisco to Alaska. Mother and Uncle shared a room on a different deck since we booked late. It worked out fine. And the three of us (me, sister and daughter) all shared a room.Our first stop was Ketchikan.....which was fun to see. My daughter's first time in Alaska. All the rest of us had cruised to Alaska before. The weather was HOT! Very nice. We just walked around the town and saw the sights.Our next stop was Haines.......hmmmmmmm......not much to Haines.....BUT...my daughter loved it because it was such a quaint little town....dirt roads and such. One bank...one store....one clinic....oh well.......we did see where they were constructing a totem pole.....that was very interesting. Juneau the next day......always fun....Mendanhal Glacier was as beautiful and breathtaking as ever. No bears this time....Fun Fun day. We left that port at midnight. Tracy Arm................amazing!!!!!!!!!! We missed it the last time because of weather....got some great pictures this time....As far as on board.........the service we had in the begining was so slooooooooooooooooow.....But we had anytime dining so believe it or not.....we kept trying other waitstaff and it got better, The food was good. Must say the pizza place was tops! My daughter loved it.Room service was great! The room guys were on top of it and our favorite hangout was Crooner's. Larry played piano and has the funniest sense of humor. We all had a great time listening to him. All the Crooner's staff were exceptional. Keyzia, Erwin, Yuri, Bernie, Benji....all of them!And thanks to Marvin and Steve for hanging out by the pool for us when it was so cool and giving us our sodas when we needed them. The entertainer AdamAnt was hysterical..........the other acts were........ok......the princess dancers are always good and fun to watch. Larry in his Vista Lounge show was great!The disco........well.......Julie the assistant cruise staff was such a sweetheart. Didn't really see much of the others. They just were not that into the passangers. Not like the usual cruises. Julie was the only one that really put forth an effort to have fun with us! Kudos to her!I rated out cruise on this ship......6 out of 10. I have had better.............................But it is always fun to meet new people and make friends.Sea Princess is going into dry dock soon............I didn't think she was that bad. Always fun cruisen with Princess. Read Less
Sail Date: March 2009
I've cruised before and always expected that as my salary increased my class in cruising would too. So I chose the so called luxury cruise line Caribbean Princess. Big mistake. I found the bathroom in the cabin to be extremely tight. ... Read More
I've cruised before and always expected that as my salary increased my class in cruising would too. So I chose the so called luxury cruise line Caribbean Princess. Big mistake. I found the bathroom in the cabin to be extremely tight. The wait staff in The waiters in the buffet areas had an attitude. I found myself leaving my food and getting some warm ice tea from the limited drink bar. At times I asked for a drink and was given a look like "get it yourself". Down at the pool I expected the drink staff to be friendly and bouncing around to the beat of the music enticing me to buy drinks but all I encountered were these young people who looked like they needed a vacation. They didn't smile and came up to me asking "do want a drink?" never once explaining the drink of the day. Sometimes their trays were empty and you didn't know what they were offering. In my room I had the cabin steward change my pillows. I began to itch a few days in a noticed the pillowcase was dirty with brown spots. Umm! If anyone knows who the cruise director was please let me know. Oh was he the one doing the recaps on the tv. They also need to fire the pastry chef. There was nothing delicious and sweet about the desserts. If you feel they were good you don't get out much. The buffet was full of leftovers from the night before and unseasoned food. The entertainment was okay but could be improved. I spoke to one of the entertainers and he said the cruise line likes to keep the noise level to a certain level because past cruisers have complained. Well you know what they should have stayed home. Save your hard earned money and invest$$$ in a royal caribbean cruise. Read Less
Sail Date: February 2009
I just returned from a 10 day cruise on the Emerald Princess that sailed on 2-8-2009. I was very disappointed with this ship compared to the other Princess ships I have sailed on. To start with it took almost an hour and fifty minutes to ... Read More
I just returned from a 10 day cruise on the Emerald Princess that sailed on 2-8-2009. I was very disappointed with this ship compared to the other Princess ships I have sailed on. To start with it took almost an hour and fifty minutes to get onto the ship. The said it was because it was an older terminal and had only one gangway to the ship. My room was an inside cabin on the Caribe deck and it was very nice. The stateroom attendant was excellent and did a great job. We left Ft Lauderdale and encountered some rough seas for the next 2 days. Gale force 9 winds and 10 ft seas. We arrived at Antigua and could not get into the port due to the high winds and seas. We spent day 3 sailing around a group of islands to avoid the weather. We were able to get into all of the other ports and they were all very nice. The front desk staff was less than helpful when I needed to contact them and one staff member was just rude. The choices in the dining rooms for the first three days was very bad and I ate in the Caribe Cafe for dinner and that was good. The food in the dining rooms and buffet was just OK not what I expected from Princess. It did improve after day 3. I had dinner at the steak house one night and it was outstanding. The entertainment was good and Fernandez a hypnotist was the highlight of the trip. The on board shopping was disappointing. There was not a great selection of watches and the ones they did have were priced on the high side for duty free shopping. One evening during dinner the Captain made an announcement that there had been an outbreak of the Norwalk virus on the ship and they were putting strict rules in place to slow the spread of the virus. All things considered I will have to think twice before booking another Princess cruise. Read Less
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