This was my 12 cruise on Princess and they have always been great. Some of the problems on this one were outside of Princess' control but there's no excuse for the cabin problems.
The first day my cabin was cold but I'm not one to complain about things normally so I just let it go. Changing the temp on the thermostat didn't do anything. The evening of day one my TV went out. I suddenly ...
I chose this week long cruise to test Princess before taking a longer cruise in the fall. Immediately after the week was over I cancelled the longer trip. My “mini suite” was no larger than a regular balcony suite on Holland America. The water in the bathroom was scalding hot and they did nothing about it. Half of the public areas were so cold you had to wear a jacket or coat and there was ...
We chose this cruise for the destinations more specifically Israel and Ephesus. I had incorrectly assumed that due to no sailings during co-vid and that the ship had been in for refurb that it would be refreshed. This sadly was not the case. They installed their medallion system and removed the aft adult pool, hotter and bar area to make room for more cabins. The ship looked and felt tired, the ...
I'm going to preface this review with a little of our cruising history. My husband and I are very experienced cruisers with 62 cruises since 2005. We've cruised with Princess several times, along with Carnival, Holland America, Celebrity, MSC and, our favorite, Norwegian. Out of those cruises, we'd rate this cruise (with #1 as fantastic and #62 as horrible) as number 55 and that's being ...
We have cruised with Princess more than 40 times. We chose this particular cruise to get back into sailing after the pandemic b/c it was out of Vancouver, which is relatively close to home, and also b/c it was longer than 7 days. It did not particularly leave me looking forward to my next cruise, although some of it was beyond Princess' control...like getting back to Vancouver 4 hours late and ...
I want to thank Princess Cruises for removing any desire I might have to go on future cruises after my experience on Emerald Princess. I was shocked at how bad the overall service was compared to the other dozen cruises we have been on.
One example of poor service was the dining and beverage service. My wife and I ordered the Soda Package and to get a soda while you dined you had to tell a ...
I ,we are just a sailing or two away from becoming elite members. We have sailed Royal Caribbean a few times with families but have remained loyal to Princess over the years. We just returned from a cruise to Alaska. The staff has and still is amazing Thats what keeps us coming back. I think its sad that most staff become afraid to be seen talking to passengers when the bosses come around ! They ...
We’ve cruised a lot on Holland America & have tried 4 other lines. To put it in perspective, Princess hits the bottom ranking. Had a great cruise consultant & the app seemed promising. Originally booked for May to Alaska, but once in Seattle, they offered us an upgrade to rebook. Reimbursement for airfare changes was to be awarded in 4-6 weeks….called at 8 weeks & was told that they were working ...
Chose Crown Princess to Alaska based on feedback from people who have previously cruised with them a couple of years ago. Things have changed. Hallway to cabin smelled like sewage, food was just okay. It was often served cold or over cooked and the selection was pretty minimal. Rumor was that covid was going around the crew which may explain why several of the activities were cancelled. If ...
This was our first cruise ,we chose it has it had a lot of stops which we could get off ,embarkment was brilliant we was in our state room by 12,,to busy to get of at st peters Guernsey people was still trying to get on water shuttles at 12 had to be bk by 3 so gave that amiss day three COVID outbreak captain ask if we would wear mask on ship many Americans didn't astound the ship or coac hi ...