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2 Helpful Votes
Sail Date: October 2016
I have sailed at least six times over the past 20 years in the South Pacific and always found the conditions ideal for a relaxing 'disconnect' from all the distractions at home. I retired about 3 years ago so when I started ... Read More
I have sailed at least six times over the past 20 years in the South Pacific and always found the conditions ideal for a relaxing 'disconnect' from all the distractions at home. I retired about 3 years ago so when I started shopping for a new cruise this past fall the length and location of this particular cruise seemed perfect. Last minute discounts for new bookings was also very helpful since I was traveling alone. I have sailed on the Princess line on at least six previous times starting when we had young children with us in the early 90s. All of our experiences on this cruise line have been very positive. I like to describe it to others in car terms as the 'Fully Loaded Chevrolet'. The ship was in very good condition and the crew are all very nice. The on board entertainment was generally good. The outdoor movie theater was really wonderful for both movies and live sporting events (NFL games & World Series) but was TOO loud on occasion. The shore excursions were very well organised and interesting. I have come to the conclusion from past experience that the prices for these services have been raised so much that you can do much better by booking your own tours either in advance or immediately on shore when you arrive. I would estimate your savings in the 30 to 50% range. The food and service in the dining rooms was of Four Star quality which is the same from all my previous cruises on Princess. The one item that has definitely become a major profit center is ANY alcoholic beverage. I would estimate that the pricing is at least 30% over what you would pay for similar services on shore. So from the view of the AA this is a friendly atmosphere! Overall the experience on this LONG cruise was very good (20 sea days) and what made it exceptional were the variety of people from all walks of life who you could easily meet in the dining rooms on a random basis for breakfast, lunch & dinner! Read Less
6 Helpful Votes
Sail Date: October 2016
This was my 8th Princess cruise and probably my worst one. Embarkation was a bit hopeless but that was nothing unusual, Princess contractors and Chinese officialdom are not a good combination. My cabin was clean and the cabin steward, ... Read More
This was my 8th Princess cruise and probably my worst one. Embarkation was a bit hopeless but that was nothing unusual, Princess contractors and Chinese officialdom are not a good combination. My cabin was clean and the cabin steward, Sanny, was excellent as were all other staff on the ship. Some people didn't prefer the CD, Tim Donovan, but I found him OK. Anybody is better than Billy London. The ship was spotless but it does have some issues which I put down to poor or lack of, maintenance. Princess will eventually learn that maintenance does not consist of re-varnishing hand rails or dabbing paint over rust. From my obstructed view cabin I could see 5 easily fixable defects on the bow of the tender outside the window. Chances of these being addressed:- Nil. Compared to a cruise in Feb this year on Dawn Princess (and that ship doesn't get rave reviews) the food on this cruise was mediocre at best. Some dishes were good and others quite poor. It is not rocket science cooking lamb shanks, low and slow till the meat falls off the bone. The majority were uneaten because they were tough and under-cooked. The buffet was similar with some really good food served but there were some dud offerings. Typical Princess entertainment with some good acts and some that were excruciatingly bad, bad enough to sit through to see how bad they could get. As usual some of the staff in The Crew Show were better than the paid acts. Like a lot of things the ports visited are a personal thing and for me they are the alternate to sea days which I prefer. The weather was pretty good and the seas were as flat as a pancake. It could have been a better cruise all up but it is what you make it and I met some fabulous new friends which is what it is all about. Read Less
Sail Date: October 2016
My first disappointed, price and dealing with customer service from princess directly. Yes, my fault not to have an agent. I went with my parents both over 80's dining experience wasn't great during the night we ended in ... Read More
My first disappointed, price and dealing with customer service from princess directly. Yes, my fault not to have an agent. I went with my parents both over 80's dining experience wasn't great during the night we ended in late dining, when we try to get table earlier we were rejected in the MD. I did have to talk with several people before we were allow in AT ... first night queue for dinner about 40 min Service in the buffet area in general good but with room for improvement. I enjoy a lot our cabin and the ports of this trip, highlights Cayman Islands great beaches :) Panama Canal was good also althought very over price excursion with no choice for private providers. Next time check for Celebrity .. great prices and destinations. Very similar entertainment and dining experience more enjoyable. My parents had great time and it is all that matter. Read Less
5 Helpful Votes
Sail Date: August 2016
I've always dreamed of a cruise to Alaska. I booked the Pan Pacific in Vancouver to make this an easy trip. The ship was a pretty perfect layout for weather, lots of room on deck 7 outside but away from the weather. Balcony cabin ... Read More
I've always dreamed of a cruise to Alaska. I booked the Pan Pacific in Vancouver to make this an easy trip. The ship was a pretty perfect layout for weather, lots of room on deck 7 outside but away from the weather. Balcony cabin in the back of the boat, also on deck 7, offered perfect viewing experiences as well, without having any crowding at all. Overall, really enjoyed the cruise. The service from the steward, bar staff and dining staff was very good. The food not the best, but always can find something to eat that is reasonably good. The entertainment was so so. The ship is in good shape. The covered pool was too cold, ironically the outside pool was a good temperature, but very over-chlorinated. The ship has carpeting on the upper decks, which I found harder to work with than wood deck. When it rained the carpet got logged/ and would wet your shoes with splashes. However, my guess is it is less slippery. Read Less
39 Helpful Votes
Sail Date: August 2016
This cruise was titled "The Festivals of Japan" and it only happens once per year. If you have a chance to sail on this ship at the appropriate festival time, grab it!!! Four of the ports of call visit coastal communities during ... Read More
This cruise was titled "The Festivals of Japan" and it only happens once per year. If you have a chance to sail on this ship at the appropriate festival time, grab it!!! Four of the ports of call visit coastal communities during their festival times when you will see singing and dancing in extraordinary costumes and viewed by tens of thousands of spectators. What was particularly special about this cruise is that you are fully immersed in Japanese culture. Of the approximately 2500 passengers, approximately 10% were not Japanese, and of the 10%, we were split between Americans, particularly Hawaiians, Australians, Canadians, some Brits and Europeans. Announcements were made in Japanese first and English second. The food primarily is Asian, but there was lots of choose from for more traditional American tastes. There is always a salad bar, lots of cut up canteloupe and honeydew, 2 soups at lunch and dinner--one asian and one not. I would say that the food was 4 star--quite good! I loved the afternoon scones with cream and jam which you can have in the International Dining Room or at the buffet Horizon Court. Portions in the dining room are particularly tiny, but you can always ask for more. Since I'm a big eater, I preferred the Horizon buffet so I can sample everything and go back up for seconds for those items that I preferred. The ship is a nice size--not too big and not too small. I have cruised about 6 times now and I don't particularly see much difference between rooms on different ships. I had an interior room to save some money and it was more than adequate for one person and the layout was comparable with other lines. The evening shows which I attended were quite enjoyable, although I tended to watch "Movies under the Stars" and munch the freshly popped popcorn. There is a gym and golf course but I did not use these activities. My main reason for writing this review is to help people with the shore excursions. In almost every port, Princess provided free shuttles into town. So, I would suggest savings yourself some money and just doing excursions on your own. For more detail: Akita: the shuttle drops you off at Kenmin Kalkan which is the Akita prefecture hall and the central location for the evening Kanto festival. I brought my own folding chair and was laughing at my friends who sat in the hot sun waiting 2 hours for the festival to start. I showed up right when the festival began, at 7:15, found a place to sit, and left just before the end to avoid the crowds upon leaving. Once again, I was on the free shuttle back to the Diamond Princess. Aomori Nebuta festival: The festival is performed twice--during the day from 1 to 3pm in the town and then in the evening on the water. My group paid for seats, but in fact they had to stand and had difficulty seeing the floats. I went during the day for free on the shuttle and found some shade from the relenting sun but was up close and personal! I hate to complain about the heat when I was in the shade and performers were dressed in elaborate costumes and they were dancing in the sun!! The children dancing are my favourite! Once again, I brought my chair. The shuttle drops you off at a wharf one block from the parade. In the evening, the bridge is raised so you either have to go into town prior to the 5pm lifting of the bridge or you can't go. Once you are at the festival, you have to stay past 10pm until the bridge is lowered. I'm so glad that I went in the afternoon!! At the end of the festival, the people of Aomori make a splendid fireworks exhibition which can be seen from the ship. I would suggest seeing the parade in the afternoon and saving the $129 fee, but you can make your own decision. Sakaiminato: the Princess docks at Showa south warf with complimentary shuttle to Sakaiminato station. Busan, South Korea: the shuttle whisks you to the Phoenix Hotel, right across from the Fish Market and BIFF square. Again, no need to take a tour. I went on a tour to the Beomosa Temple, which was very nice, and then we spent and hour in the Market. It was enough for me. Busan was a surprisingly modern city and the tour to the temple took us on the 50 minute drive through the city, so it was interesting to see this. Kochi: the shuttle bus takes you close the action and drops you at the bus terminal in town. From there you can walk to the Castle area, particularly in the "malls" which have shopping and respite from the sun. I did this in the morning and came back to the ship for the afternoon. Then, around 6:30 pm when the sun went down, I headed back to town for the festival. It was simply too hot to be out in the sun during the day. Tokushima: this is the one city where I would recommend signing up for the Festival. The shuttle does not go into Tokushima, but it goes to Komatashima and from there you can take a train to get to Tokushima, but I was worried that the train would be full. (you can check the train schedule at hyperedia.com. ) I spent the day on the ship and paid for the festival tour at night. I didn't take the shuttle just to explore the area as I didn't think that there was much to see at the Komatshima shuttle stop. Yokohama: I took the free shuttle from the ship to Sakuragicho Station. Many of the people in my group took the shuttle from Princess to the airport but their flights weren't until 5pm. I didn't wan to sit in the airport for 8 hours. At Sakuragicho station, there is an information booth and they will store your luggage for 500 yen (approx $5) for the day. From Sakuragicho, I walked around the harbour area--seeing the giant ferris wheel, went to the Red Brick Warehouse, through Yamashitacho park, up through China town and back to Sakuragicho station. This walk took about 2-1/2 hours. Then I found a shuttle bus from Sakuragicho station to the airport!!! I was so happy to find this, rather than drag my luggage to Yokohama station and then to the Limousine Bus to the airport. Warning: the airport bus direct to Haneda only operates in the morning, but it turns out that it picks up a short 5 minute walk from the station at the Yokohama Royal Park Hotel--which looks out over the amusement park. This is a high end hotel and the concierge was marvelous and held my luggage for the 10 minutes while I waited for the bus. The bus is run by the Keiku bus line and I used my Passmo card to pay for it (740 yen). The bus goes to the Red Brick Warehouse, Yokohama Prefecture office, Yokohama Bay Hotel Tokyu and Rose Hotel Yokohama, which is in Chinatown. Definitely bus a Passmo or Suica card at the airport when you arrive in Tokyo. I put the equivalent of $30 on it, and when you go back to the airport to leave Tokyo, you can go on the 2nd floor of airport to the Keikyu office and they will give the cash back which is left on the card. When I arrived in Tokyo, I took and the airport bus which went close to my hotel and it also goes to various stations. I was a bit afraid of the trains and didn't want to lug my luggage up and down multiple platforms and risk getting lost! I stayed in the Ginza area for 3 days prior to the cruise. P.S. If given the choice, definitely fly to Haneda which is approximately 20 minutes from Yokohama or Ginza whereas Narita is very far and very expensive to get to. Another tip: rental a pocket wifi. This way I had internet everywhere that I went including some times when the ship was on the water. This is much cheaper than the ship wifi. I understand that some USA people can get unlimited wifi for $29 but in Canada, it is much more expensive and limits on the usage. If you go, you will have a great trip!!! Read Less
2 Helpful Votes
Sail Date: July 2016
6 port days in a row! It was exhausting. I definitely needed a vacation from this vacation. But I feel like I got a good overview of Ireland and Scotland. I do not feel the need to hurry back to either now. So I feel like it helped check ... Read More
6 port days in a row! It was exhausting. I definitely needed a vacation from this vacation. But I feel like I got a good overview of Ireland and Scotland. I do not feel the need to hurry back to either now. So I feel like it helped check off some boxes vs. the Baltics cruise was just the tip of the iceberg for every place. As far as the Caribbean Princess - not my favorite. Not terrible by any means, but I saw some cleanliness issues - again nothing major, but just stuff that made me go 'hmmmm' - especially compared to my other cruises (Regal, Celeb Silhouette, Celeb Reflection). I loved loved loved the Serenity pool (we dubbed it the Buddha pool b/c of the statue). It was great to have that w/ the cooler temps. The Dining room was nice - but I still prefer the grandeur of the 2 story. Same with the Piazza area - I prefer the open nature of the Celebrity ships I have sailed. Ship: The Caribbean Princess. I liked the ship – I knew it was older and it looked more worn than the Regal but not in a bad/unkempt way. Just not as shiny. The only thing I didn't love were counter and wall stains (I wiped all our room surfaces, and the fact I removed so many stains w/o scrubbing just tells me they never bother to wipe the surfaces). I also wiped away one too many curly hairs on the surfaces. I travel > 50% of the year, so it's not as if I never see stuff like this, but I took exception to the number of times I saw this in our stateroom. I also didn't think the bathrooms were as spotless compared to Regal and Celebrity - I would just see random stains in places that should be wiped (toilet seat, by the main door handle). Would I consider it dirty? No. But I feel like I had high, if not unreasonable expectations coming from 4 other ships. Embarkation: easiest thing ever. Took the train from London Waterloo to Southampton. 1h30m. Easy. Arrived around 1130a. No security and check-in line. On board shortly after noon. We grabbed lunch at the buffet - ate outside. Our luggage arrived so we settled in/unpacked. Dining: MDR/Coral – 8p seating. We were seated in anytime, but had an 8p seating - since they botched out 815p confirmed dining. The solution was to give up a set table in anytime which worked fine. One the whole I enjoyed almost all of the meals - which I couldn't say on the past couple cruises. Buffet/Horizon Bistro/Court: not bad at all. Never a fan of the crowded buffet. Didn’t seem each table had a designated server so 2-3 different people would keep asking if you wanted drinks - which as a bit annoying. All the port times were shifted by about 15 minutes from the itinerary listed when booking. Ports are in order of arrival. Guernsey / Channel Islands 715a - 3p. Last tender 2p. * On our own. Smooth tender process. 10min ride max. * Most sights don't even open until 930a/10a. * We hiked to Ferman Bay. Lovely views. * Castle Cornet was nice.. * Lunch back on the ship * Formal Night Cobh 815a-6p * Paddywagon tour * Docked at Ringaskiddy - a container port - different than intended. Princess provide a shuttle. * Blarney Castle * Cobh Market * Kinsale photo stop and lunch Dublin 115p-11p * On our own. * Docked Ocean Pier. Princess offered paid shuttle. We took a 20 euro cab to St. Patrick's. Bit of traffic. * St. Patrick's * Dublin Castle * Trinity College * Guinness Storehouse * Arthur's Pub for dinner * Temple Bar Liverpool 815a-9p: * Did on our own. Walked off the ship * Beatles Story * Liverpool Cathedral * Merseyside Maritime Museum. Free. * Beatles Celebration show on board. Belfast 1145a-930p: * On our own. Took a cab to Titanic exhibit. 7 pounds. Paid shuttle too. * Belfast Castle - 10 pounds cab there and back. * Fibber Magee pub for music. Greenock 715p-6p: * Discover Scotland tour. * Loch Lomond/Luss * Trossachs drive through * Callander for lunch * Doune Castle stop * Stirling Castle * Glasgow drive through Next was a sea day - we sailed by the Isle of Skye. Invergordon 715a-6p: * Invergordon Tours * Cruise on Loch Ness * Urquhart Castle * Culloden Battlefield * Clava Carins * Cawdor Castle Edinburgh 715a-6p: * On our own. Breakfast at 6a. First in line for tender at 630a. 725a pushed off from ship on tender. 740a arrival. 5 GBP for local shuttle each way. Last departure 430p. * Edinburgh Castle * Scotch Whiskey Experience * Calton HIll * Palace of Holyroodhouse * Top deck - nice sail away. Le Havre 7a-8p * Princess D-Day tour * Drove by Juno Beach * Arromanches for Museum and artifical port * Lunch at La Ferme de la Ranconniere * La Pointe du Hoc * Omaha Beach * American Cemetery Activities/Entertainment: everything was really nice. Strong ship singers and dancers. The production shows were ok - some better than others - I feel like these are hit or miss. Regardless the talent was there. The acts they brought on were good - Chris Hamilton the piano player, Singer Alan Kavanaugh, Jo Little, a Whitney Houston tribute show, ventriloquist Kieran Powell. Even acts I thought there was no way were fabulous. Spa/Fitness Center: did not use spa. Used the large room in fitness center when classes/seminars not in session. Disembarkation: smooth. 945a disembark. No immigration. just grabbed luggage. Cab to Southampton Central. Took a train to Salisbury, stored our bags at Cat Tavern, and took cab (30 GBP) to Stonehenge. Took 10 GBP shuttle back to Salisbury. Walked around. Nice cathedral. Read Less
13 Helpful Votes
Sail Date: July 2016
Great itinerary! We loved the ship but most of all the ports were great! The food was fantastic. The steakhouse is the best we have ever had!!!! Amazing food and service. Our main table in Symphony was also great. Mariana was a ... Read More
Great itinerary! We loved the ship but most of all the ports were great! The food was fantastic. The steakhouse is the best we have ever had!!!! Amazing food and service. Our main table in Symphony was also great. Mariana was a fantastic server! She was so attentive, nice and efficient! The ship is very nice. It has a nice adult pool are and another nice pool for kids. Not too much to do for older teens who are not 18. I would have liked to see more live music later at night. It usually stopped around 11-ish The shows were very good. Even though the ship is very big, the layout is great and it was easy to get around . Nice walking deck. Nice gym too, Just the right number of sea days. The only thing I would change is more time in Stockholm, Sweden. We had perfect weather. Each post was fantastic. 1. Copenhagen- went a day early and it was great. Don't miss Tivoli Gardens. Go to the main marina and take a great canal tour. 2. Oslo, Norway - Amazing Vigeland sculpture park. You can do the hop on hop off bus. Great Cafes and beautiful walking areas 3. Berlin- We hired a Brewer's Berlin Tours. Jonathan was a fantastic tour guide. The bus was extremely comfortable and spacious. Went to incredible places and Jonathan was very knowledgeable! 4.Estonia- we took a taxi to the old city. Walked around and had lunch. 5. St Petersberg Russia- We hired Peter's Walk. They arranged the visas. They picked us up in a nice bus and had great 2 day tour. You can customize the tour based on your preference. Do not miss going to Ginza Restaurant in St Petersberg. Amazing food and view. Loved the canal rides. 6. Helsinki Finland- Wend to the outdoor market by taxi and then took a boat ride to a beautiful island 7. Stockholm Sweden- AMAZING bike ride with Stephan at Sweden Bikes. If you like bike riding do not miss it. Great way to see the city and country in a short time. Great bikes, very responsible, informative and so nice! We were also able to see the famous and beautiful Stockholm Synagogue. This day was the highlight of our trip. Read Less
59 Helpful Votes
Sail Date: July 2016
This is my first review. I am a first time British cruiser, 36 years old professional chap, who was, as I suspect many are, a little bemused by the number of alarmingly poor reviews on this site. It does make me wonder why some people go ... Read More
This is my first review. I am a first time British cruiser, 36 years old professional chap, who was, as I suspect many are, a little bemused by the number of alarmingly poor reviews on this site. It does make me wonder why some people go cruising in the first place if they hate everything. I have just come off Royal Princess for a seven night itinerary in the eastern Med and was not sure what to expect given the poor reviews this ship has had. Nonetheless I went with an open mind and wanted to make my own judgements. The consensus is/was, according to the poorer reviews on here, that the food on Royal Princess is average to middling and not as good as other Princess vessels, the cabins are minute and the balconies so tiny as to not be worth bothering with. The lifts are so poorly placed as to make moving deck to deck a real traumatic nightmare and overall the ship is a huge seventeen deck disappointment. I must say I think all of those things are inaccurate. The food I found to be good throughout and occasionally very, very good indeed depending on what you order. I’ve not been on any other Princess vessels so cannot compare, mind you. The cabins are smaller when you walk in but are absolutely fine size wise and extremely comfortable and well-appointed. Everything is well-designed and I had no issue at all. The balcony was also fine and I do wonder what people are doing on their balconies if not sitting and chilling with a book and some drinks/breakfast to state so categorically that they are unacceptably small. Granted, a game of touch rugby or perhaps a spot of rounders might be a bit difficult I accept but there is most definitely room to swing even a moderately large cat to your heart’s content. The lifts are busy but never over-crowded even on this fully booked 100% occupied sailing and waiting times never exceeded a couple of minutes, even with one of the lifts out of service for maintenance. Respectfully to all concerned, if you cannot handle a couple of minutes wait for a lift at busy times pre or post dinner/tender then perhaps cruising with 4000 other people on a giant cruise ship isn’t for you. Let me first go through the things I found very good or especially impressive by bullet points for clarity. • Royal Princess is a magnificent ship. As mentioned above she was fully booked and 100% occupied for the seven days I was aboard and at no time ever felt busy or crowded. She is a fabulously well-designed vessel, complaints over lifts/stairs notwithstanding. I was hugely impressed the moment I boarded and this only increased as I took the week to explore her. • We encountered some long 5-6m swells on the last sea day inbound to Barcelona and the vessel handled them superbly. There was astonishingly little movement. It was very comfortable and there was no sickness from my fellow passengers that I saw. I’ve worked on ships when I was younger, and 6m metre swells are very much in the “sit down, hold onto something” territory in my past experience even on some big ships, so to feel so little pitching and rolling (even on a beam sea at one point off Corsica) was very impressive. • The food in the Allegro/Concerto was uniformly good – the bread was fresh, the pasta was nicely done, the steak/meats were cooked well and to order, and the sauces seasoned very well. The menu was imaginative and held enough to keep my family and I interested. There were a few dishes that were just good, but a few that were very good indeed and a real highlight. The veal ravioli with cep mushroom sauce and truffle was a delight, for example. I recall also very much enjoying a fresh gnocchi and a hulking great bit of aged New York skirt steak that melted in the mouth. The wines were decent and service save for one night was good and unproblematic. • The Retreat adults-only area was lovely and a real tonic to the occasionally frenetic deck 16 outdoor area. • The cabin and balcony was a lovely and restful place to have a GnT. Probably my favourite aspect of cruising and the reason I cannot wait to cruise again. • The staff were a generally good mixed bunch. When they were bad they were still ok (the Russian/Ukrainian waiters and bar staff could do with cracking a smile and saying please or thank you now and again and some of the junior waiting staff in the upscale restaurants might find knowing the food and drinks menu better might be helpful), but when they were good they were absolutely terrific. Ariel and the rest of the guys on the Vines bar on Deck 5 were fabulous. The two charming Mexican ladies who looked after us in the Allegro were also top professionals and nice to deal with. Doooouglas my cabin steward was extremely efficient and personable as well. The cruise director and his very beautiful Australian second-in-command were charming throughout. Everyone was smart, well-turned out, very professional and approachable. • The Horizon buffet was well done generally and had a great choice of food with plenty going on to keep you interested. I had a braised/slow cooked beef in a dark peanut curry sauce with sticky rice one night after a few drinks that will linger long in the memory. Also the beef hash and potatoes for breakfast – really delicious. • The unlimited drinks package was excellent value and a lot of fun to explore. Recommended. The frozen margaritas are worth it on their own. • The TV on demand thing in the cabins is very good when you want an early night or some downtime before dinner. • Movies Under The Stars is a great idea but Watching Andy Murray Win Wimbledon Again Under The Sun With A Glass Of Wine is an even better one. A great way to watch sport, loved it. • One thing I was worried about was that I’d heard of cruising’s reputation for the constant upselling and hassling you to buy stuff or pose for photos or souvenirs etc or hard-selling trips/excursions etc. Whilst there was a little bit of the photo thing on Royal Princess it never felt intrusive and overall I was pleasantly surprised. • The excursions were fine – there was loads to choose from and I didn’t hear any complaints. • All the ports of call were fabulous. Kotor and Santorini especially were just stunning. The things I wasn’t that impressed with and thought could do with sharpening up. • The wifi is incredibly expensive. I want to access my emails not buy a townhouse in Marbella. • We had poor service one of the nights in the Allegro where everything that could go wrong did so in epic, rather Fawlty Towers style. To use the parlance of my home city – “They had a ‘mare”. We complained and after that the restaurant manager came over to apologise and then the head Maitre’D for the ship (charming and hugely impressive Italian chap called Genneroso, a real top pro) came over and couldn’t do enough for us after that. We were incredibly well-looked after, but the first formal night was pretty much a washout sadly. • Whilst the food in the Horizon is decent and very good in parts, why on earth do they insist on serving cheap (not Heinz! Sacrilege!) baked beans almost raw? Who does that? • The entertainment was a massive let-down. The Jersey Boys tribute act was marred by the fact that the singers couldn’t actually sing which is a drawback for someone making their living as a singer. The comedian chap does do a very impressive Tom Jones and Elvis impression. My advice would be to stick to that. The rest of it wasn’t funny and the Freddie Mercury and David Bowie impressions just downright karaoke. He absolutely died on stage the night we went to see him – I was cringing for the bloke, it was toe-curling to watch. Absolute rubbish. What is the point of having such a huge and well equipped theatre if you don’t put acts on that are worth watching? The string quartet in the Piazza was nice in an inoffensive way, the young lady with a guitar who popped up at times on the ship was also good, and the scatty house cover band that played in the Piazza was the decent side of average but beyond that it was poor. I’d heard glowing reports of the glittering entertainment on cruise ships and was shocked and a bit embarrassed at how bad it was in the main theatre on Royal Princess. I can only assume we had a dodgy sailing where (probably) the usual theatre entertainment were all struck down with botulism before sailing and we got unlucky with the stand-ins. A comfort for anyone reading this – I very much doubt the comedian chap or the Jersey Boys act will be invited back so you’re safe there! • The shops are nice but not selling i-Phone lightning / android phone charge wires or plug adapters was a real miss for me. I am an idiot who leaves these things in hotel rooms with boring and expensive monotony and the shop missed out on a lot of captive dollars from me by not selling them. • I only found out Alfredo’s is a zero surcharge restaurant after the cruise had finished. I’d certainly have visited otherwise. Need to make that clearer. • Formal nights. We got dressed up in full dinner jacket etc and felt a bit daft, especially on the second formal night. So many people wandering round in shorts and vest tops or polo shirts and jeans trying to get into the restaurants. What’s the point? Felt like half the ship couldn’t be bothered and weren’t pushed by the crew. Either do it or don’t do it. • Singles at 8 in the Wheelhouse Bar. I went and was the only one there. Either advertise it or drop it. Some suggestions for the company which other cruisers of this vessel may or may not agree with: • It would be great if there were screens in the lifts and in some of the public areas showing a moving map display like we get on the IFE on aircraft. Perhaps even an interactive one? That would be great to have. • A better selection of draft beers would be great. The US is at the vanguard of the world now (controversial!) in craft IPAs and small(er) batch lagers and ales that make my US business trips a real joy, in stark contrast to years gone by. With that in mind and the fact that Princess are an American cruise brand, I’d love to see them make more of their burgeoning craft beer culture. It’s something worth celebrating. • The drinks outlets are a bit samey. Crooners, Vines, Wheelhouse and Bellini’s are all much of a muchness. Royal Princess could do with a sports bar, a glitzy cocktail bar effort (Club 6 doesn’t quite get there I’m afraid) and certainly the Salty Dog gastropub will be a welcome addition at the next refit. The margaritas are super – why not make more of that into something a little more speciality themed? I recognise sports or margarita bars are more Carnival than Princess brand wise but with 4000 people on board and so many F&B outlets I do think there is scope/interest. • The Vista Lounge seems to be a massive space that never had anyone in it every time I stopped by. Could be half the size and be more intimate, and create the room for another bar/pub/sports lounge etc. Overall: Royal Princess is a fabulous ship to make my cruise debut on and on the whole I thoroughly enjoyed it. It was literally one meal service and some entertaining theatre entertainment away from perfection. I take the points of past reviewers but I think there is a tendency to over-criticise and slate for slating’s sake for some and I’m someone who prefers to focus on what I enjoyed instead of what wasn’t so great. Even the most ardent and committed of miseries would, I hope, concede that there is much more to enjoy and love about cruising on Royal Princess than there is that needs work. My whole family enjoyed the cruise very much as I did and it did exactly what we wanted it to – we had a stunning family holiday that we will all remember very fondly for the rest of our lives. They say great cruise ships age well and I suspect Royal Princess’ first big refit (coming soon and apparently to include Salty Dog gastropub and some other tweaks) will iron out some of the parts that need a little bit of work and thin out the complaint reviews for the terminally miserable. I’d happily pay the same again for the same cabin on her tomorrow, without blinking. I’d recommend Princess and Royal Princess to anyone. Just go, enjoy yourself and don’t stress about a very occasional few minutes waiting for a lift. Read Less
9 Helpful Votes
Sail Date: June 2016
Chose this cruise line because of the ports (7 in all) we would visit. Not disappointed. Best cruise I have taken thus far. Whatever good you have heard about Princess is true. Best dining ever including the main dining rooms, good ... Read More
Chose this cruise line because of the ports (7 in all) we would visit. Not disappointed. Best cruise I have taken thus far. Whatever good you have heard about Princess is true. Best dining ever including the main dining rooms, good size cabin, excellent staff and especially the cruise director and her team. Even the Horizon Court and Horizon Bistro (buffets) were excellent. Enough seating, wait staff brings you your juice, water, and coffee to the table, tons and I means tons of activities and entertainment to chose from. There were all ages on this ship ranging from families with young children, teenagers, young adults, couples of all ages, and seniors. Lots of wonderful families from Australia. Cannot say enough good things about this vacation. The Sanctuary, which is extra - $20. for a half day) was well worth it on one of our sea days. They deliver free food to your lounge chair as well as come around with scones,etc during the regularly scheduled tea time (3:30 pm). Very quiet area for reading, relaxation, and just looking out at the sea. There are also other areas on the ship on decks 16-17 that offer quiet areas for lounging weather permitting. Gave this ship and itinerary 10/10. Read Less
3 Helpful Votes
Sail Date: April 2016
Just completed a South East Asia cruise on Golden Princess - not as good as SUN but better than Dawn - overall in reasonable condition - trying out Emerald and Coral next. Cabin needed some minor maintenance - entertainment just ... Read More
Just completed a South East Asia cruise on Golden Princess - not as good as SUN but better than Dawn - overall in reasonable condition - trying out Emerald and Coral next. Cabin needed some minor maintenance - entertainment just average - dining was satisfactory but meal variety seemed to be less - most annoying aspect was changeover of staff in Singapore who were going to cater for Asian passengers after Hong Kong - spoke limited English and looked lost - went to a bar once to get a lemonade (sprite) and staff didn't know where they were stored - had to tell him second draw below till. Normal amount of activities but sometimes conflicts in Patter. Could have hamdled processing of passengers back to ship in Bali much better - having people out in Sun for up to 1/2 hour is not acceptable. If Princess is going to advertise passengers to shop using passport book and get 4 stamps to enter a draw for $150 obc - and advertsie in Patter then conduct a draw -otherwise false advertising. Didn't feel shopping was value for money given it was in US dollars. Also some shops were under construction and didn't open for several days into cruise. Too many people attended first show - many people having to stand - had to arrive up to 1/2 hour early to get a seat - needs review so that late dinners go to first show and earlier diners go to second show - admin hard but something needs to be done if theatre can't be expanded Read Less
7 Helpful Votes
Sail Date: March 2016
Our group of five travelers took the 10 Day Southern Caribbean cruise on the Royal Princess out of Fort Lauderdale starting on March 23rd. We had a range of age groups represented from 12 years old up to 79 years old. Arrived and ... Read More
Our group of five travelers took the 10 Day Southern Caribbean cruise on the Royal Princess out of Fort Lauderdale starting on March 23rd. We had a range of age groups represented from 12 years old up to 79 years old. Arrived and stayed at the Quality Inn. Cheap. Bed was good. The breakfast was terrible. Baked pan of scrambled eggs that was sliced up to appear scrambled. Tasted terrible... who can screw up eggs? The bacon was more grease than bacon. Waffle was ok. You get what you pay for here. This was my third cruise and then second with Princess. It was also the largest ship we have cruised on. My previous cruise was on the Coral Princess. Let's look at the negatives first: - Slow elevators and sometimes they seemed to be reserved for some floors as they skipped levels. Some of the doors, would close, then open again for no reason. - Long walks to eat. We had a cabin near the front on Aloha. I would not do that again. Dinner was at 5:45 pm in Allegro dining room at the back of the ship. The Horizon Court buffet is also at the back of the ship. They say the ship is 2-3 football fields long. This walk was every night and every day 4-5 times. For our 79 year old with a cane, this was a blessing and a curse. Good exercise, but tiring. - Long Queues for many events. For any shows, you had to go early for a seat. They were also too loud generally. - BOGO's. Only order one drink if you want one for you and one for someone else. If you order two and hope that one will be free, you will be wrong. You will get two of each and get charged twice. Suddenly you have spent twice what you wanted to and have 4 drinks to get down. It also took 40 minutes to get the drinks cause the crowds at BOGOs are too big. - Loud Bangs in your stateroom at the front of the ship. For any medium size waves, there seemed to be a loud bang caused by the water hitting the front of the ship. These would sometimes shake the entire room. Try sleeping with that. We reported it twice. First time it didn't happen while the guy was there. The second time, it did and the guy said it was just water hitting the front of the ship. Honestly, it sounded like something was not secured and was hitting the walls of the ship when it moved. Or a large heavy door was closing or moving and hitting the wall of the ship when it moved. This only occurred when the were medium sized waves. On calm nights, it didn't happen. - Not enough pools. Honestly there is only one main pool area and it was crowded all the time. - Hot Deck. The sun heated up the deck so badly that people were getting burnt feet. They would take a few steps toward the pool before they felt the heat on the bottoms of their feet, then its a race to the water to cool them off. One poor fellow with reduced mobility burnt his feet badly as he couldn't retreat or get to the water fast enough. - Coffee stations. There is one coffee station for the whole of the Lido deck and it is at the back. The waiters have to trek all the way back there to get the coffees before returning. Very inefficient. They also cannot set the trays with the empty mugs and cups on their stations as they do not fit. - Noisy. All the bars and spots are very open and when the Strings were playing, there was lots of talking, laughing and noise which took away from the experience. On the Coral Princess, the Wheelhouse Bar was enclosed and when the strings played it was great. On the Royal Princess, the Wheelhouse Bar is open, and has a restaurant and the also has the main walkway to the Vista Lounge and Allegro Dining room passing right by the entertainment. This makes for a lot of noise. - Promotion pushes. The drink packages were expensive, the art was expensive, the lotus spa was expensive, every lecture was a snake oil salesmen pushing products, the photos were expensive, the wine tastings were cheap, but the waiters were long winded (50 minutes to drink 5 or 6 small sips of wine). The casino stunk of smokers and desperation. I lost my 50 bucks in one sitting of Blackjack and I didn't see anyone else leave there with any smiles. - The Captain. I don't know him, but he didn't really appear like he wanted to be there. During the first show where the Cruise Director introduces people, the Captain comes out and needed to be reminded where in the Caribbean he was going to. Before leaving he actually said to the cruise director "Is that all you need me for?" It didn't fill me with any belief that he had a lot of respect for his passengers. Ok - The Positives: - Embarkation and disembarkation - fast on both occasions. Princess knows how to do it. - Entertainment. The Strings were awesome. I tried to see them every day. The cruise Director Ron was a hoot, a very good speaker. Assistant Cruise Directory Kelly, Gary and Boogie were also very good. The shows were entertaining. The magician was good, if a bit redundant. The comedian was very good. Great singers. Kory on the piano also had a large following of passengers. - Dining. I was in the Allegro dining room and our table had two of the only four women waiters in the room. Monika and Milena. From Hungary and Serbia. They taught us a new word in their language every day and were always happen to see us and were great with each of us. Unlike Anytime dining, the waiters get to know you better at fixed time dining and the service just gets better as the trip goes on. They were great. - Food. Prime rib, beef wellington, soups were all awesome. Only bad meal I had was when I didn't go with our waiters recommendation. The pad thai was tastless. Also, the lobster was poor. None of us finished it as it was slimy. - Shore excursions. The scuba was great at all sites. - Movies under the Stars. I wasn't expecting this, but it was awesome. Only in the evening though. During the morning or afternoon and it is too loud. - Cabin was good. Balcony was small but did the job. Always clean. Get one at the back of the ship or the middle. Those at the front have the loud bangs when the sea is anything but calm. Summary We had a good time, but it was far from a perfect cruise. Would I do it again? Yes, but I would want a different ship and do lots of things differently as I now know how how things on this ship work. I am still young in my cruising career so I want to be able to compare it to many other cruises. Read Less
10 Helpful Votes
Sail Date: March 2016
I have been on several cruises with several cruise lines in my lifetime and have Elite status with Princess. However, this was my first cruise on the Regal Princess and only second cruise sailing solo. I consider myself a knowledgeable ... Read More
I have been on several cruises with several cruise lines in my lifetime and have Elite status with Princess. However, this was my first cruise on the Regal Princess and only second cruise sailing solo. I consider myself a knowledgeable cruiser but I still read reviews and did a lot of research to see what people considered the strengths and weaknesses of the Regal. I had certain concerns and trepidations but knew I would still have a good time. I live in Orlando, FL and drove down to Ft. Lauderdale the day prior and stayed at a Hampton Inn. The itinerary was the 7-Day Eastern Caribbean cruise going to Ft. Lauderdale RT, Princess Cays, St. Thomas and St. Maarten. There were over 4000 people onboard including 500 children due to Spring Break. With this the kids seemed well behaved and I did not have any problem encounters. First concern dispelled. I arrived at the port at 10:30 am and of course it was a zoo with long lines already waiting to board. There were staff advising that the doors would open at 11 am. Of course, I think many of the people wanting to board were not following the staggered boarding procedures, me included. However, once the doors opened there were two staff members directing the Elite/ etc to the priority line and I was checked in under ten minutes time. Upon boarding, my initial reaction was WOW. The Regal is truly a beautiful ship. For lunch instead of the buffet or dining room I decided to eat at Alfredo's. I ordered an antipasto followed by veal/beef stuffed pockets with a cream sage sauce. WONDERFUL and a great way to start a cruise in a very relaxed and laid back atmosphere. Throughout the cruise the good to excellent food continued with fantastic variety and tastes. The service was top notch also. I could not ask for better. Getting use to the layout took some time as there are many different features and layouts compared to other Princess ships. The Piazza is a big success over the smaller piazzas on other princess ships. (Second concerned solved). Most of the time I was able to find a seat and enjoy the entertainment. I am renaming the Regal to the Ship of Music. What a wonderful variety of music and venues throughout the ship. From the steel drums, to the DJ playing a variety of music, to the vocalist, the Princess Band and the Polonia Strings and others. (As a lack of music is a concern of mine this proved to be unfounded). There were three production shows along with other show venues. I usually don't see all of the shows but I did this time. These were the best production shows that I have ever seen on a Princess ship. Fiera (sp) was absolutely excellent. The lead magician onboard was top notch and I saw him do illusions never seen before. The negative is that the main showroom can only hold 950+ people and the first show was always standing room only unless you got there about 30 minutes prior. The late show of 10 to 10:15 pm seemed to have seating available closer to showtime. After some researching of the ship I located wonderful seating areas in outside areas of the ship. You have to look for them as there is no walk around promenade deck. I have been to the ports before and decided to go on my own with one exception. Princess had a St. John on Your Own excursion that provided boat transportation right from the dock in St. Thomas that was a 45 minute narrated boat ride over with approximately 3 hours in St. John and then 45 minute return. It was so easy and no hassle instead of going on your own to Red Hook and taking the independent ferry. I just walked around Cruz Bay taking in the sights, went in the shops and had a light lunch in Mongoose Junction only 5 minute walk from dock. Nice way to something a little different from St. Thomas. In Princess Cays I just went ashore for a couple hours and instead of the BBQ took advantage of the "Food Trucks". This was something new for me since last being to Princess Cays. In St. Maarten I purchased the $7 all day water taxi pass and ended up buying a watch. I have been wanting a ring with chocolate diamonds for a few years now and Kay's Jewelers on Front Street had a nice variety of men's rings. I ended up buying one! Debarkation proved painless as I was called to exit within five minutes of my time of the sheet to leave. I had off-site parking and the van service to/from the port was excellent. In conclusion, The Regal is now my favorite Princess ship and I would not hesitate to go on her again. Read Less
19 Helpful Votes
Sail Date: February 2016
This was our first cruise, so it was all new to us. Having read previous reviews of this ship we did wonder if adverse comments were true. More of that later. We are an early 60s British couple recently retired, travelling with a ... Read More
This was our first cruise, so it was all new to us. Having read previous reviews of this ship we did wonder if adverse comments were true. More of that later. We are an early 60s British couple recently retired, travelling with a relative. The cruise was 16d/15n from Los Angeles to Fort Lauderdale via the Panama Canal, with stops in Guatemala, Costa Rica, Panama, Colombia and Aruba. The ship was built in 2002 and refitted last year, with extra cabins added at the rear of Deck 7 Promenade. It is one of two built to Panamax size to suit the Canal, although larger ships can be taken when new locks and channels are commissioned later in 2016. Standard of fit out and furnishing was excellent, with much polished and varnished wood, chrome and marble. Maintenance continued throughout the voyage, and at each stop crew were on shore painting out rust and tug marks on the hull. Previous posters complained about the addition of cabins in the 2015 refit, cutting off the stern part of the Promenade Deck. This wasn't a problem for us when walking , as you could either turn around and walk a long U shape, or cross a landing to do full circuits. There were also comments about crowding in public areas, but we only found a problem in the breakfast buffet in Horizon Court at peak time. The answer was to order hot drinks, cereals and fruit from room service, then to have a cooked breakfast when the crowds had subsided. A daily news letter listed activities, talks and shows, with extra information sheets on destinations. There were also regular deliveries and reminders about "enrichment" (shopping) opportunities. It was irritating how Princess constantly tried to squeeze more money out of the passengers, through on-board shopping, wine tastings, photos and DVDs, the casino, and exorbitant behind the scenes tours at $150 each. Although we only saw a few shows they were varied and good quality. The food was varied and of good quality. Our dining option was the late sitting of fixed time, which gave time to relax and have a drink before dinner, especially after shore excursions. Although we three had asked to join a table of eight we were on our own for the first two nights. The Maitre D' then placed two other couples on the table with us after they changed their options. We like to think that he was proactive to ensure compatibility. The dress codes, including formal nights, were generally adhered to and enforced. Most passengers were American, with some Brits, Germans and Canadians, and generally older than us. Although there's a teenagers' area we only saw one young person and one toddler. Previous reviewers said that some staff were rude. Without exception, all staff were friendly, attentive and efficient. The only rude people we met were some passengers, who talked to staff as though they were inferior beings. Some vocabularies don't include "please" and "thank you". Doors to decks had stiff closers for obvious reasons, and when holding them open for passengers some didn't thank or even acknowledge me. It was irritating on shore excursions when passengers had loud conversations when guides were talking. A "sailaway" party was planned for departure, but was cancelled as we sailed away four hours late following a faulty software update on the ship's control systems. There were four sea days before the first stop at Puerto Quetzal, Guatemala, which gave us time to familiarise ourselves with the ship and to get over jet lag. A shore trip took us to to a coffee plantation and Antigua, a UNESCO World Heritage site. Both were worth seeing. At the next stop in Puntarenas we visited a rain forest where a modified ski lift takes passengers above the canopy. Tours started late as another cruise ship was moored at the same pier, and space was limited for coaches to reverse to the ships. The walk around Panama was interesting, when we anchored off Fuerte Amadore and were tendered ashore. At Cartagena and Aruba we decided to do our own thing. The cruise dock at the former is in a commercial port, but there's a shopping centre a short walk along the dock. Check out the emeralds, and haggling can reduce the marked price. Aruba's pier is next to the city, and there are plenty of shops, bars and restaurants to visit. The short time in port meant that some trips would have been rushed. Due to a late return flight to the UK we booked a disembarkation tour at Fort Lauderdale, cruising the Intercoastal Waterway before transferring to Miami airport. The coach driver and guide were confused about where to drop passengers for Virgin Atlantic, and dropped us at the furthest point. We then had a long trek through the airport with our luggage. It is worth paying to use an airport lounge, with drinks and snacks, as the catering provision in the airport is awful. Our cabin was one of only 8 mini-suites on the ship, with the same area as balcony cabins. There was some shuddering when sailing into heavier seas, and there was noise when docking due to being directly above the bow thrusters. In their wisdom Princess have put all laundromats at the stern, so the round trip from a bow cabin like ours to wash or iron was 500 metres. Given the number of sea days we paid for the all inclusive drinks package, which was value for money. If you tot up specialist coffees, bottled water for the cabin and excursions, cocktails before dinner, glasses of wine with, and liqueurs after it is worth it. Don't order bottled water from room service as you still have to pay for it. My wife lost a crown during the trip and I asked the front desk if treatment could be arranged during one of the stops. They never got back to us. We will definitely cruise again, and probably with Princess around the UK or to the Baltic, so the ships will be different. Read Less
17 Helpful Votes
Sail Date: February 2016
I am a 23 year old male, single and a full time student. Decided to treat myself to a little holiday, and started to research cruising. I took the plunge and booked myself on the Golden, for a short row over the Tasman from Auckland to ... Read More
I am a 23 year old male, single and a full time student. Decided to treat myself to a little holiday, and started to research cruising. I took the plunge and booked myself on the Golden, for a short row over the Tasman from Auckland to Melbourne. To be completely honest with you, after experiencing a cruise - I will never go back to land based holiday's. Embarkation in Auckland was fantastic and smooth. I arrived at 11.00, dumped my luggage and proceeded to the passenger area. Filled all my forms in, and sat there with my heart pounding for the next 20 odd minutes, until we were given the all clear to start boarding. The process was smooth and easy, and I was on board, in my cabin by 12. It certainly was overwhelming, travelling on such a big ship as my first cruise. It seemed to take forever to walk from one end to the other down the "never ending corridors" but I didn't mind the long walk - gave you chance to burn off the 15 times you'd eaten during the day. The ship was presented beautifully. I especially fell in love with the Piazza, having my morning coffee at the International Cafe. The Piazza was also host to a lot of social gatherings, and certainly had a lot of fun here. The food I thought was fantastic. I only ate in the MDR on one night, and unfortunately missed out on booking at table at the Crown Grill, so ended up eating in The Horizon Court buffet for the rest of my dinners. I found the food in the buffet to be fantastic - everything was cooked perfectly and seasoned to perfection. I also thought the redesigned layout helped the flow of passengers and having only one entry and one exit kept everyone in an orderly fashion. I also particularly liked Prego's Pizza - traditional American style pizza which was delicious. The Trident Grill, was, OK. The entertainment was, again, fantastic. I enjoyed Pearson & Harvey, who were a comedy duo from Australia. Combining a range of performances from song, to instrumental and of course comedy - contributed to a brilliant show. They performed twice, each time with different material. I also thoroughly enjoyed the International Crew Talent Performance on the last night ... definitely a must see! Unfortunately I didn't get chance to see the production show Motor City. The staff throughout the ship were amazing. Ever so polite, attentive and ready to help you with whatever you needed. My cabin steward, Dindo, was my knight in shining armour during my cruise. I was also impressed that it didn't take long at all for the bar staff to know what you drink! Cruise Director Neil and Assistant Cruise Director Corey ensured we all had a great time. My only gripe is the fact that you get penalized when you travel solo. Having to pay double is ridiculous and quite frankly a rip off, however I am not going to let that discourage my from my next cruise! Overall, a brilliant and fantastic holiday for me. I was so sad when I disembarked, and am thinking about my next cruise while I write this review. Read Less
11 Helpful Votes
Sail Date: January 2016
Flew from Melbourne & stayed overnight at Hacienda Motel opposite the docks. Adds nearly $1,000 per couple to the over all holiday. Real pain for us Melbournians. Apart from that, Brisbane Portside Precinct is lovely and within ... Read More
Flew from Melbourne & stayed overnight at Hacienda Motel opposite the docks. Adds nearly $1,000 per couple to the over all holiday. Real pain for us Melbournians. Apart from that, Brisbane Portside Precinct is lovely and within walking distance of several motels, it was hot, we called a taxi -$8. No real problems boarding, except so many people arrive hours before time. Brisbane is quite organised, there is seating but thank goodness we walked down the precinct again and had a coffee and looked at the ship from the balcony viewing area, before checking in (Platinum). Not been on Sea Princess before, the upgrade/refit in Horizons is lovely, appears much lighter than on Dawn Princess. More room around the tea & coffee area and sweet & savoury snacks and treats behind glass, does seem somewhat cleaner in these times. Rooms - we had an inside as we booked late and took what was available, near the back but all good. We like fine dining, had problems in Rigolletos as we had booked for table for 2 and on table for 10, two men very unpleasant and argumentative. Tried to get smaller table, on 4th night we had a table to ourselves, 5th night arriving at 8.10 (7.45 was our booked time) the Maitre de (rudely) said we were "too early"! Really! I offered to look at the shops, he then said he had no room for us, try Traviata's - really! This was our 9th cruise so were quite taken aback by his attitude. Traviata's were also surprised but accommodated us with no problems. Note: A passenger told us there are only 4 tables for 2 in the Fine Dining Restaurants. I can't confirm this. Anyway, all good from there on, I even had a birthday cake one evening, very nice. The PNG Cruise itself - hot, humid, fun, very good company most people our own age, we are 72 + 76. Shows were good, islands were fun. Cultural Show at Alatau is a must and take a chance and ride a canoe, the people will look after you. Sure there's not a lot to see but we got off at every stop, swam in the beautiful pristine waters, took another chance and with the help of local finally got on a sailing boat to the little island only 5 mins away. $5 each. Locals are lovely, they do have markets but have little idea of pressuring you to buy. THINGS YOU MUST HAVE: Plenty of $5 notes, lollies for the children. Other items you could take are books, pencils, clothing. Read Less
6 Helpful Votes
Sail Date: January 2016
We loved the cruise. After 5 nights in Santiago, we took turbus for $8 each to Valporaiso for 3 nights before our embarkation. ( hotels were Galerias and Cirilo Armstrong respectively. Wonderful stays) Embarkation was easy, but ... Read More
We loved the cruise. After 5 nights in Santiago, we took turbus for $8 each to Valporaiso for 3 nights before our embarkation. ( hotels were Galerias and Cirilo Armstrong respectively. Wonderful stays) Embarkation was easy, but involves going to the passenger terminal a few miles from the ship. Then once you are checked in, Princess transports you to the ship which is docked at the container port. We were able to enter cabin immediately upon hoarding. Lunch at horizon court and then got to know the ship. Princess Star is very well maintained and beautiful. We had a balcony cabin aft port side on deck 10, caribe. Extra large balcony with 2 chairs that recline with footrests and a table. We enjoyed the balcony to the fullest, even when the weather turned cooler as we went farther south. We just put on our jackets and brought out our coffees our cocktails/ wine. The entertainment was fabulous. Both cultural events and historical lectures were held almost everyday. Tango lessons, tango orchestras, line dancing south of the border style, port lectures, historical/cultural lectures, you name it, these activities abounded. And we went to almost all. The movie entertainment was top notch. Under the stars got chilly a few nights, but blankets were brought out. And movies were also shown in the Vista Lounge. Dancing music was throughout the ship at several venues everyday. We love the Piazza. And the International Cafe. That brings me to food. Delicious!!! We had anytime and were able to get a table for 2 every night. Loved it. Great wait staff throughout. Great choices on the menus. We also used room service frequently for coffee, juice in morning on our balcony. Excursions were enriching and lots of fun. We chose Princess for every stop except Stanley, and Montevideo In Stanley we took the public bus to gypsy cove for $20 each to see a few penguins. In Montevideo we walked the ciudad vieja on our own and had lunch in Puerto Mercado/great grilled steaks. Beautiful beach and we even saw a few emperor penguins. We felt that value wise, Princess delivered a great excursion at every stop. Punto Arenas had to be skipped because of the weather. We disembarked easily, feeling refreshed, rejuvenated, and culturally enriched. We remained In Buenos Aires for a week more in a condo I found on flip key. Great place, "Hollywood condo." Then went to Colonia in Uruguay for 3 nights on buquebus. Stayed at Poada Don Antonio and loved every minute. Ended trip with 5 days back in Montevideo at My Suites Boutique hotel in Pocitos. Great little hotel We loved our whole trip and the Princess Star cruise made it all the better. Read Less
8 Helpful Votes
Sail Date: December 2015
Although I know this was going to be very special because it was the 50th Anniversary Cruise....filled with elites, cast members from the T.V. show and special entertainment [folks who had won best this and best that], it was going to be ... Read More
Although I know this was going to be very special because it was the 50th Anniversary Cruise....filled with elites, cast members from the T.V. show and special entertainment [folks who had won best this and best that], it was going to be my very first Princess cruise onboard a ship with fewer than 1,000 passengers onboard. I've been cruising since 1985 and sailed for 10 days onboard the beautiful Sun Viking to the Caribbean. It was a small ship and my very first experience with cruising. I fell in love with the sea and sailing on her. I started with Royal Caribbean but have chosen Princess as the years have gone by! The port in L.A. was so easy....drop off luggage, find a parking space [I live in the San Fernando Valley] a 50 minute drive away. Walk across the street to the Port entrance with the delightfully cheery Princess employee's to welcome and direct you. I will NEVER get tired of being treated well by them. What I love most about driving to the pier is that you can see the ship docked at it's berth and the goose bumps start at my feet and travel to the back of my neck as the ship comes into view. I can see flags flying and the very top deck with the promise of the week or two ahead filled with sun and fun. With the Pacific Princess there is none of this......You CAN'T see the ship behind the buildings.....what an eerie feeling....have they left without me? NO! She's there. She's just so much smaller than I've ever seen at this pier before. From the Diamond, Golden, Star, Crown and all the rest.....this is the first time the ship is smaller than the building she's anchored next to! I checked in within 20 minutes of dropping the luggage, parking and walking to the registration desk. There was another bit of a wait [15 minutes] until we could actually start to board. Walking onto this ship, showing my key card and getting into the elevator was the easiest I've ever experienced on boarding a ship. The crew welcomes you and asks where your stateroom is so that they can direct you to the front or back of the ship. As you step inside the ship you get the feeling of entering into a time warp. There's dark woods, wrought-iron railings, large stair cases.......sort of Titanic-like. She's friendly and welcoming.....like visiting a Great Aunt's home, who's lived there forever and taken great care of her environs. I entered my Stateroom. The furnishings were fresh, old feeling, but fresh and clean. The woods were dark and there were doors on the closets [just like at home.] I had a veranda stateroom, not huge, not so small that I felt like the walls were closing-in, it felt "just right!" I met my Steward; a nice young man "Andre", he had a clipboard and asked if there was anything special that I would like. I told him that I liked the bed separated, although there was only me and my Service Dog in the cabin, I don't like the feeling of a big bed in a small room. I think separating the bed gives the room a larger feel. He said he would do that when I went to dinner. I also like a top sheet on my bed [between me and the duvet.] I had early traditional dining and he said he'd take care of it later. He proved to be a lovely person who always greeted me with a friendly "good morning" each and every day. I found that there was NEVER a long line ANYWHERE onboard this ship. How delightful it was to ALWAYS be able to catch an elevator, to always be able to go where I wanted to go without the feeling of maddening crowds everywhere and to be able to go to the buffet and find a table to sit at.......that was really nice!!! I'm really beginning to like the small ship experience. It's so easy to figure this ship out and to find everything so easily. I really liked that feeling. Our cruise director was Sammi. She is a hoot! That's the only way I can explain her best. She puts her heart and soul into her job and shows you that she really likes what she's doing. The Hotel Director, the Dancers, the Staff in total were wonderful and helpful. When you travel through life with a Service Dog it's not always easy for the folks you encounter. There's potty box's, extra towels, needs and necessities that MUST be met and EVERYONE onboard this ship [except for the occasional server who just had to whistle at him] treated my dog with the utmost respect. Thank you Pacific Princess for your professionalism and kindness! The buffet and dining room staff are top notch. They work very hard to please and although there were a few glitches in the food area.......it was obvious at some points that they were understaffed and our server was doing "double-duty!" I know what it's like to work to the max and do the very best I can do.......they did just that! I loved the entertainment.......It's so different to be at the same level as the entertainers and to literally have them almost in your lap and even more interesting to watch how they manage to not knock your drink off your table at those high kicks. They were wonderful and I felt totally entertained at the end of each show. Having the Love Boat cast onboard with us was an extra special treat. To hear Jack Jones sing the Love Boat song in person is pure fun and joy! They were ALL gracious and lovely to share their time with us, some of them for the entire 2 weeks. I must admit, this cruise was totally going to be about the ship and not the ports. I walked off and back on without ever going on any excursions. Sometimes the cruising experience is just about the ship, the ocean, the entertainment and the food! And, because Princess was celebrating it's 50th year, I knew I'd love every minute onboard! The seas coming up the Baja coast were over-the-top rough and this small ship certainly showed her sea worthiness. Disembarkation was a breeze......so easy....again, no long lines and big smiles and thank you's from the lovely crew and staff! Getting the luggage, Immigration, getting my car could not have gone easier for me. Remember, I'm alone with a 95lb Service Dog in tow. With a Porter to help me, I could handle the luggage, the dog and get the car by myself. For any woman who's traveling by herself, there are lots of people all around to help and assist you at every turn. I can't wait until I can board another small ship and have that same experience all over again! Read Less
4 Helpful Votes
Sail Date: November 2015
I got to the pier by Public transport , left early to get there early and to cover any possible delay the public transport could have thrown at me , none, I had lunch at a cafe near there and looked at her and how huge she was. at about ... Read More
I got to the pier by Public transport , left early to get there early and to cover any possible delay the public transport could have thrown at me , none, I had lunch at a cafe near there and looked at her and how huge she was. at about 12.50 I decided to line up , my check in was meant to be 1.30 but as i felt that by the time i got to the front it would be that time I didn't see any wrong in lining up at the time i did. it moved nicely , i got to where the truck was for bag pick up and a few of us got told if you don't mind and can do so walk to the next pick up point you are most welcome to do so , so a few of us did just that . Got to the bag pick up point [where people get dropped off in taxi's etc ] and handed my bags over and up i went . I was directed to fill out some forms which I did then lined up in the next Que . that didn't take long and the next thing had my card for my room. next stop was customs and claiming my GST of my purchases . that all went smoothly and then through the photo stops etc i took some pictures as well of the ship and got another photo for my cruise card done then onto the ship i went and up to my room . I met my Steward Ariel , a lovely guy polite and always willing to help , very hard working as well. I then went off and explored . Such a huge ship inside and out , all the staff i met had a smile all said hello they all got to know me and that day i had my cowboy hat on and got called cowgirl/boy by a few all with a smile . Time the ship left port watched and took lots of photos of that happening, then it was dinner time. I had chosen first sitting for my dinning experience as I find i don't always sleep well after late dinners though mind you I probably should not have worried about that with lots to do and see you don't always get to bed early anyway , met my waiters Daniel from Serbia and Phinyo from Thailand , they are Gems , such lovely guys with wonderful smiles and always ready for a chat and a laugh , willing to suggest what meal might be nice and if you could not make your mind up they would give you both choices , happened to me many a time with the entrees , they got to know the drink of choice and you were set for a lovely dinner , my table companions were great always had a chat with them . movies shows what ever you wanted to do fantastic . used the skywalkers disco area a couple of times to read a book though did fall asleep doing that too to wake up in the middle of fog . found the gym and used it a couple of times , walked around the boat when I could . Never ended up at a speciality restaurant as I was enjoying the company at my table . Found a couple of people that did not know the manners of letting people out of lifts before going on and politely let them know about it . other then those couple i didn't encounter many people like that they were all great and looked to be enjoying themselves and most treated the staff great from what i saw as well which is great as well . The Photographers were great , had my favourite who took a great photo of me and he was and is a great guy always polite with a great sense of humor . We got into all ports, we had the wind pick up as the last tender left Akaroa which made it slightly harder to get to the ship but the ship and the crew on the tender did a great job and all got on Golden safely , a poor kayaker got caught by the wind and fell out , a passenger saw this and alerted the crew , they sent a tender to help as well as alerting the authorities, he was wet but ok and was walking on the beach and no longer needed the ships help the authorities were at hand for him if needed . We only missed Dusky sound , the shore tours I did were awesome as and the shuttle buses services where you needed them to get into town were great too . I did the ultimate ship tour and loved it , due to a technical problem that caused Golden to lose power for a little while we missed the bridge at the end of the tour , but they got us to the bridge the next day which was awesome as , warning to those that like sun bathing etc in the nude etc , do remember this the bridge has cameras on either side and are on the bridge like side mirrors , if you are on your balcony with nothing on they will see you and have already seen some um interesting scenes . When the Ship lost power and we stopped in the middle of the cruise back to Melbourne the Captain kept us all informed at all times the weather was good and at the time sea was quite calm which was probably a good thing . when we started off it was at half speed then an hr or so later full speed My Cabin was clean the bed was comfy as the balcony was awesome as . Tim the cruise director was awesome as was his side kick Corry they did a show that was a one off and it was funny as and the tribute shows we had were great I saw the queen one and the beatles one they were fantastic the sand man that did pictures with sand was awesome as the show by the crew at the end of the cruise is worth seeing too. If you see a movie outside you can get more than one blanket as well but do wear worm clothes , missed the star gazing due to clouds sadly. 2 and a half laps around deck 7 is 1 mile long they do have childrens club of some sort I did see a room and a youth teenage room or two as well . I had a massage though was not going to as they aren't cheap but decided to as my back was aching , I got a hot stone massage and it worked the aches away , they do a little push at the end to buy a product but you can say no , I thought she was going to give me a free sachet for the bath but thought best to ask how much , and it was from a box of them for sale so I politely said no . There is a pizza and burger place on deck 14 as well as free ice cream and Horizons the buffet . The unlimited drinks card is awesome , loved the mocktails I got it as well as hot chocolate and lemonade drinks etc , the coffee card was good too, I had no need for an alcohol card which would have covered all that as I don't drink that much to warrant that cost . They had a shooter glass that had different coloured bases that you can collect , in the dining area's they cost $3 outside them they were $7.50 each , they have blue , green ,red, orange , yellow and clear glasses . I did Piha Bush & Beach Eco Tour, Tamaki Maori Village, Gisborne Craft Beer Brewery & Lunch, Zealandia Eco Reserve & Otari Wilton Bush, Wildlife Cruise 1 Booked , Scenic Akaroa By Double Decker Bus , Olveston House & Larnach Castle loved them all , they were all great and i would do them again . The service everywhere I went be it a bar or the front desk or the restaurant or bistro or my room attendant or the guys when you go ashore or the photographers was fantastic can not fault any of them . Disembarking from the ship was good though I stressed on the card on what I had to declare etc so if I was unsure i clicked yes , safer that way , if I didn't need to won't matter , I was off the ship I reckon in around 10 minutes if that , was easy as and very smooth running . I caught a tram to the city as I was staying at the Pensione hotel, [Highly Recommend if you want clean cheap accommodation have had no problems with them in the times i have stayed there ], due to seeing a concert that night from ACDC which as awesome and just got home after lunch with all but bags I think I will be sleeping in tomorrow . Had an awesome time , I will cruise again when I save enough money to do so again and if lucky will be on Golden again, she is one lovely ship and the crew are awesome . Read Less
16 Helpful Votes
Sail Date: November 2015
Papua New guinea is a must go destination for everyone no matter what age and background you are. Returning expatriates, returning ex-service personnel, children of those who once lived in PNG, inquisitive travelers etc. Our first time ... Read More
Papua New guinea is a must go destination for everyone no matter what age and background you are. Returning expatriates, returning ex-service personnel, children of those who once lived in PNG, inquisitive travelers etc. Our first time with Princess Cruises and they excelled in every area. In Alotau we did the Cultural Festival on board tour which was worthwhile. We noted that independent travelers still had to pay the same as passengers if they wanted entry. Good range of cultural dancers and the arts and crafts were very nice and affordable. We noted that the sellers were not used to haggling and when we were dropped off at the local market on the way back to the ship we could see why. All the produce in the markets was marked with a price and that was what was paid. There were other tours to suit other interests such as WWII or local village and cooking tour. Off to Kitava Island where we were greeted by three young ladies in traditional dress who we felt were only doing it because their mum had insisted. We saw her taking note of the numbers of passengers getting off the tenders so I'd say she billed the cruise line for the privilege as many of the other children had signs "K5 a snap" in front of themselves. The primary school children were there to greet us and put on small performances and were a delight. More carvings, shells, string bags (bilums) for sale. Lovely place for a swim and snorkel. Off to Rabaul where we took a full day tour with Kokopo Tours (wish I could insert their flyer here so others could benefit!) AU$150.00 each including water and lunch at the Gazel Peninsular Hotel. Saw everything there was to see, Yamamoto's bunker, Bita Paka War Cemetery, Kokopo War Museum and Cultural Center, Hot Springs, Volcano, WWII Zero crash site etc. The devastation of the last major eruption in 1994 is still very evident. Sea day before reaching Doini Island for more snorkeling, dance groups etc. More arts and crafts to buy. What a great little 'resort' island. Check out www.doiniisland.com and if you're cruising there pre-book snorkeling or trips to Samarai Island etc. Love to come back and chill!!!! 2 more sea days and back to Brisbane. On the way up to PNG and on other sea days we were entertained by very knowledgeable speakers who obviously loved their work. All in all a very pleasant visit to our next door neighbours. Read Less
2 Helpful Votes
Sail Date: October 2015
Decided to go on this cruise only 4 weeks before departure. Good price on a Princess ship I had not been on before because I mainly cruise out of Sydney because I don't like flying. The overseas terminal at Circular Quay was no worse ... Read More
Decided to go on this cruise only 4 weeks before departure. Good price on a Princess ship I had not been on before because I mainly cruise out of Sydney because I don't like flying. The overseas terminal at Circular Quay was no worse than I expected. White Bay is much better for boarding but the newer big ships can't get under the bridge. I was very pleased to be upgraded 2 days before leaving - note to those using travel agents, don't rely on them to keep looking at your cruise personaliser on the Princess website. You must do it yourself and print out your luggage tickets the day before you are leaving. My cabin was a balcony cabin on deck 12, upgraded from partial obstructed view on Deck 8. A bit of a downgrade upgrade because I like to be on lower decks for easy access and use of stairs for dining room, entertainment etc. However it was nice to get a balcony. I do not like the television being up high and was also disappointed not to have movies etc on demand that is now a feature of Sun Princess. I hope it is installed during Golden's facelift. I do not usually go to Horizon but I did use it on port days for lunches. Reminded me why I do not use it. Salads ok, people pushy. Dining Room - excellent choice of dining companions for a group of 8 solos, thank you Maitre D. We had good food, good service and good fun at dinner every night. I only went to one show in the Princess Theatre, which was ok. Trivia each day was well run and there were fun theme trivias at night in the Vista Lounge and Explorers. When you found the musicians you liked, as usual they were good. Disembarkation was well organised and speedy. Only problem is whoever picking you up at the overseas terminal has problems, not Princess fault. Overall a lovely relaxing cruise (I don't get off at tender ports, have seen them all before) up to Princess standard. Golden Princess nice change and will enjoy her facelift next year. Read Less
1 Helpful Vote
Sail Date: October 2015
I flew to Singapore and took in 3 tours before embarking on the Sea Princess as a 'cruise virgin' and 'solo sailor'. The first impression at the Singapore Terminal embarkation was not good. I assumed by arriving around ... Read More
I flew to Singapore and took in 3 tours before embarking on the Sea Princess as a 'cruise virgin' and 'solo sailor'. The first impression at the Singapore Terminal embarkation was not good. I assumed by arriving around 12pm, I'd be on board having lunch by 1pm. We were given a ticket number to wait. Some passengers got on and our group #14 waiting two hours in the terminal, with no explanation and no activity. Then passport snatched of me on the gang plank not by an officer (ones in white), but a cabin staff member. Having got that off my chest, I have to say the crew, the passengers and food were excellent. I had a great cabin location next to lifts on the level 6 close to the atrium. The shows I attended I really enjoyed and the entertainment the crew put on the last night was truely a great way to finish the cruise. The staff are multi-talented. As a solo sailor I met a lot of people and found everyone friendly and accommodating. The ship coming out of dry dock presented some minor problems, there issues with toilets overflowing and new staff not sure of some things. Problems I had were quickly fixed, except I couldn't use a HDMI cable to review photos on the TV. It worked the first day, but despite two attempts technician was unable to fix it. Communication on board was good and only major drama was the breakdown of 3 tenders (one with a rope around the prop) in Langkawi which left a never ending line of people on the dock in the hot sun for about 1 1/2 hours. There seemed reluctance to send senior officers ashore to manage the issue. I know there will be strong complaints about this. Although where I was we joked and made the best of it. But seriously the tenders are our line-line and not a good look given they were supposed to overhauled in dry dock and certified. The tour reservations I had in each port I was very happy with, Except Lombok it was expensive and the tour bus old and air con barely managed a puff of air. I leaned on one seat standing up and it broke, injuring the knee of a passenger behind me. That put a dampener on that tour and I hope the women's knee is okay. Overall, as a first cruise I enjoyed most of the cruise experience and can see why it's now so popular way to travel. If on your won a short cruise is great. Longer ones, you definitely need a companion as there a times where you feel left out and not catered for. Read Less
Sail Date: September 2015
Just back from 13 days on the Diamond Princess to New Zealand. Service was good and breakfast in bed a lovely treat. Overall the trip was fine, the food was the best I've encountered on any ship I've been on before and of course ... Read More
Just back from 13 days on the Diamond Princess to New Zealand. Service was good and breakfast in bed a lovely treat. Overall the trip was fine, the food was the best I've encountered on any ship I've been on before and of course the free ice-cream bar was great. Possibly the only thing that was disappointing was that we had to miss the two main places I'd joined the cruise to see, being Port Chalmers at Milford Sound and Dunedin. We stayed for two days in Wellington instead, which was okay, but just didn't have the spectacular scenery of Milford Sound. It would be great if cruise-lines could compensate passengers who have missed their favourite ports (and some very disappointed passengers, who I met on-board, that had travelled all the way from New York) with maybe an on-board credit or a special cabin upgrade on their next cruise which would soften the blow a bit. I realise ships have no control over the weather but in fact passengers pay heaps and heaps of money to these companies who should be seen to at least try to keep their clients happy..... Being a single traveller I found the listed Singles get togethers in the Wheelhouse Bar at 9/30pm each night were a TOTAL FLOP. Why even list them. Absolutely no-one is game enough to sit with a stranger and start a conversation and not one single so-called "event" was hosted to at least introduce a few people around. I felt totally lonely on all these nights, not even the women tended to mix. If the wonderful entertainment staff had at least attended one of these nights at the beginning of the 13 days maybe I would have had someone to talk to!!! (and I'm no shrinking violet). Read Less
1 Helpful Vote
Sail Date: August 2015
This was my 18th cruise and 3rd with Princess Cruises. It was a short cruise and great value. I booked an inside cabin but was upgraded to a balcony cabin and an excellent price. Embarbation was good efficient and quick. Staff were ... Read More
This was my 18th cruise and 3rd with Princess Cruises. It was a short cruise and great value. I booked an inside cabin but was upgraded to a balcony cabin and an excellent price. Embarbation was good efficient and quick. Staff were friendly and helpful, White Bay facilities were excellent. Very helpful for elderly and disabled people. Ship was in good condition for its age and nice decore. Cabin was clean and well presented. The cabin Steward introduced himself friendly and helpful spoke good english. Well done. Dining options were good. I used the Bistro and the Regency Dining room. Bobby our waiter was great happy, friendl and helpful. Service was effient and appropriate not slow or intrusive. Food was average for this type of ship. Entertainment was excellent good show in the main theatre the entertainers do a fantastic job great singing and dancers Well done very enjoyable. Bars wee good with good choices in drinks and exceptional entrainment Enjoyed this cruise, great price and would recommend Princess Cruises Read Less
6 Helpful Votes
Sail Date: July 2015
This was my first cruise alone in 33 years. The Sun Princess is a lovely ship, a little dated, sure and the bed headboard and curtains in my cabin were well past replacement (and cleaning) date! The staff were not accommodating of a ... Read More
This was my first cruise alone in 33 years. The Sun Princess is a lovely ship, a little dated, sure and the bed headboard and curtains in my cabin were well past replacement (and cleaning) date! The staff were not accommodating of a single woman - particularly in the Horizon Cafe and the Crooners Bar. Often I sat for the entire meal without any service, only to watch a couple come and sit beside me served immediately, drink Sir? Cultural differences perhaps? Anyway, Princess, if you want to attract Australian women on your cruises you had better do a lot of Cultural Awareness Training of your wait staff on the Sun Princess. (remember: I paid exactly DOUBLE for just ONE person - plus balcony) The Cabin Steward was a great guy who made my tip special, often putting 2 or three chocolates on my pillow and creating a Butterfly from my negligee. However, the standout staff member was my Room Service Steward, Christie from the Philippines. Always cheerful and understanding - interested in my days activities - just a wonderful human being. The fine dining restaurants had super service - lovely wait staff. One thing I will mention is the overcrowding in the tenders - it was very hot and Aussies are large people - we were forced to crowd into the tenders making it very unpleasant for all concerned. The extra scanning I received when getting back onboard kept 'desensitizing' my room tag and when hot and tired I had to keep going back to the Customer Service desk for a new tag, very frustrating till I worked out what it was!!! The gym could have had a few extra cycles, and a few less walking machines - after all you can walk around the deck. Sickness abounded: Despite a flu injection prior to departure, I picked up a nasty throat infection which ruined my Hawaiian ports visits. Then, one the way home to Sydney I developed bronchitis. I am still recovering from that cough which was so bad it dislodged my retina! It was a really Sick Ship. Owing to others coughing I avoided most of the shows in the Princess Theater, but from reports they were mostly quality acts. There are a lot of activities and no one could complain that there was nothing to do. I spent a lot of time on my balcony, enjoying the view, listening to my music and reading. The balcony had two reclining chairs and a small table - quite often I enjoyed a bottle of wine and dinner out there enjoying the views. There was no trouble using the laundry facilities, as I did not go near them, did all the washing in my cabin handbasin, more than adequate. There was plenty of hanging space and lots of hangers. Soap and towels were replaced when necessary and the bed linen was kept immaculate by Arnel. Read Less
1 Helpful Vote
Sail Date: June 2015
The service on there was really good nothing too much trouble but be careful with reception as some of them do not speak good English or understand. The best person to speak with is Bernard who comes from Canada. We have never had such ... Read More
The service on there was really good nothing too much trouble but be careful with reception as some of them do not speak good English or understand. The best person to speak with is Bernard who comes from Canada. We have never had such friendly helpful staff. The food is always cold so do not except too much, the deserts in the Horizon is really good for choice and the staff up there are the best always asking if you would like coffee or tea , Water nothing was too much for them to do for you. The free ice cream on the Lido deck is free and really good. The biggest problem was the shaking of the cabin at the AFT deck lido deck 14 on island princess shaking these are new cabins even though they were clean and nobody could look down on you and were not noisy the shaking is like being on one of those fitness shaking machines all the time. The shows were very short and some of the acts were terrible. The Films on Deck at night were good with free popcorn and cookies. The Burger bar is very good very hot food and fresh. Room Service which is free try the steak sandwich in the afternoon what a treat. The cabin Staff were so good always cleaning and perfect. Always sun lounger’s room in the pool space for all as there are 2 main pools and a splash pool on top deck forward. Be careful with the photographs can be very persistent. One of the best things is Any dinning you can go for dinner between 5:30 and 10 o'clock and sit a a different table every night. When shopping on board we found that staff very unhelpful and always looking at their watches rather than helping you. Read Less
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