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165 Princess Singles Cruise Reviews

Background I'm a single 62 YO guy who usually cruises solo. I chose this itinerary for several reasons: 1. It was a continuation of a trip I made w/my Mom aboard Celebrity Millennium during the '05-'06 holiday season to ... Read More
Background I'm a single 62 YO guy who usually cruises solo. I chose this itinerary for several reasons: 1. It was a continuation of a trip I made w/my Mom aboard Celebrity Millennium during the '05-'06 holiday season to South America; 2. I wanted to see more of Chile, and I welcomed the opportunity to also visit Argentina, the Falklands, and Uruguay; 3. I decided to give Princess another chance after my last cruise with them to the Baltic states in the fall of '95, but something about Princess rubbed me the wrong way. Hotel Information I had a two-night hotel stay at Sheraton Santiago Hotel and Convention Center, a very nice hotel located at the base of the San Cristobal hill--from a top floor bar and lounge, I could see the gondola cars making their way up the hill. I had a 7th floor room that overlooked the city. The hotel had nice restaurants, bars, lounges, an outside pool, and a great service staff. Early on in my cruise planning, I decided I wanted an extensive tour of the capital that also included a winery visit, so I booked a Viator city tour with a winery tour. Unfortunately, the winery visit could not be held be because an insufficient number of people had signed up for that portion of the overall tour, so it had to be canceled. Travel to Embarkation Port Because I had not bought transfers from Princess, I decided to use Viator's services of a private transfer to the pier at San Antonio, Chile. I was glad I did this because doing so made the trip a personal one w/o lots of commentary from a guide. Upon approaching the port, it had a ramshackle appearance with many boarded up buildings. The cruise terminal was in a large warehouse renovated for the whole check-in process, which happened very quickly--even with a short wait for one's number to be called. After checking in and being given the key card, I went through security and was told I had to board a shuttle to take me to the ship itself: the vessel was docked at a cargo loading area, which was very dangerous for pedestrians. Ship Information As previously mentioned, this was the first time I had been aboard a Princess ship since being aboard the old Royal Princess (the one christened by Princess Di in '84) for a fall '95 Baltic Sea cruise. That ship was smaller than the Coral Princess, a 91,000 GRT vessel that was a Panamax-rated, meaning that her size was the maximum that could be accommodated by the Panama Canal locks in operation at the time of her launching. She was one of two ships of her class, the other being Island Princess. Coral was a good-looking ship and had a great service staff in all departments. Service The service aboard ship was terrific, whether you were in a bar, a dining room, at the pool, the pizzerias, in your cabin, on a port excursion, or had need of the ship's doctors (as I did on one occasion). After muster drill, I made my way to the Guest Service desk to validate whether guest service quality had declined as I've read in this forum many times. Fortunately, that wasn't the case, and I advised the person who served me that I might have some difficulty with going aboard the tenders. He made sure that not only was I placed on a special needs list of folks who needed help in getting to muster stations, but also on a list of folks who needed assistance to board tenders. Well done, Guest Services staff! Activities Two particular activities I participated in were the Spanish@Sea classes held on Sea Days and taught by Amparo, the Chilean-born Assistant Cruise Director. The other activity was trivia contests. In addition, I made myself a regular at Crooners' Bar, a lounge decorated by pictures of the Rat Pack, a group of singers and showbiz guys who reigned supreme in Vegas of the 50s and 60s. Note: for Millennials and Gen X, Y, and Z readers, the Rat Pack crew included Sammy Davis, Jr., Frank Sinatra, Joey Bishop, Dean Martin, and Peter Lawford. The lounge was primarily a piano bar presided over by pianist-songwriter Sammy Goldstein, Jr. Cabin I had a wheelchair-accessible cabin with balcony, category BD, on Caribe Deck (Deck 10). The cabin had nice closets, a queen-size bed, twin sets of drawer space, an good-sized desk, and a very big flat-panel TV. Regarding that piece of equipment, you had to duck down to avoid hitting your head on the TV because nearly half of it was over the desk and bar area. There was an empty mini-frig below the bar area. The balcony was large with plenty of space to walk around, two lounge chairs and a table. The bathroom was large to accommodate a walker or wheelchair person; there was a roll-in shower, a fold-down seat, handheld shower wand, soap and shampoo dispensers on the wall, and two shelves for one's meds or toiletries but only one sink. Frankly, how that bathroom could accommodate two people sharing the cabin was a riddle, because the sink's space barely accommodated my needs. Dining I had late sitting dinner, table #166 in the Provence Dining Room. Although the pretty Asian lady server told me her name, I couldn't remember it, but she remembered mine and always called me "Mr. Shep" throughout the cruise. I had bought a 3-bottle wine package, and the server made sure that all bottles were brought to my table. My table-mates included an Indian couple from Canada and a family from Texas. In many cruises I've taken for the past 4 decades, this trip was one of the very few whose dining companions were so agreeable that I didn't need to change tables. For other meals, I took advantage of the complimentary pizza at Sabatini's, Alberto's Pizzeria on Deck 14, Horizon Court buffet, the Bordeaux DR for lunch, and room service (especially for early AM shore excursion departures). Entertainment During my four decades of cruising, I've decreased my visits to the showroom considerably, and only patronize it when there's a comedian, juggler, opera singer, or other special entertainer scheduled for that evening. The one time I went to a cruise ship show for this trip was for a very funny comedian, John McDonnell. The Cruise Director was Fernando, a fairly entertaining guy who hailed from Brazil, emceed the shows and held sway over the many activities shown in the Princess Patter. Ports and Shore Excursions San Antonio/Santiago, Chile I've already described the San Antonio port area, and Santiago itself was a very pretty city dotted with 16th century buildings interspersed with green spaces and modern skyscrapers. Puerto Montt, Chile Because of an accident in my cabin, I was unable to do the sheep ranch and BBQ excursion I had booked for this port. I overheard from many guests that this port was worth visiting. The next day, I visited the library and chose a book whose author was the only one I liked, JK Rowling. I read that book during the cruise. I also discovered where the Internet Cafe was, and started using the Windows PCs to access my emails. The price was decent: 85 bucks for nearly two weeks' service during the voyage. Punta Arenas, Chile This port required tendering, and I was pleasantly surprised to see that the ship had a special lift to accommodate folks w/special needs to get us from Deck 4 to the tender embarkation platform. I didn't have to walk down or up steps to get to the tender platform, and the crew members took my walker aboard and took it ashore from tenders with ease. Well done, Princess! My tour consisted of a visit to an estancia in Patagonia, Estancia Fitz Roy, for watching how sheep were herded, shorn, and a nice lunch with spit-roasted lamb. I should note here my shore excursion had two Cruise Critic Roll Call members, Rosa and her spouse. The other CC Roll Call members had their own private excursions to our ports of call. I was glad to see Rosa and her man and have their company on this excursion. Scenic Cruisiing Part of the itinerary included a side trip to see Amelia Glacier in a fjord. I saw the glacier, which wasn't as impressive in size to Mendenhall Glacier outside Juneau, AK. In addition, the trip included rounding Cape Horn. Usually, there's rough seas for ships doing this, but for our journey, the seas were not as rough. Everybody aboard received a certificate for Rounding Cape Horn on X date in Feb 2020. Ushuaia, Argentina I was originally scheduled to do a tour that included a train trip to the southernmost point in the Western Hemisphere, but I wanted to recover from another accident I had on this trip, one that happened at that Patagonian estancia. So I stayed aboard ship and took photos of the port from my balcony. Port Stanley, Falklands, UK I was scheduled to do a tour of the island's Falklands War battlefields, but the Captain told the guests that they were cancelling most of the tours because of crappy weather that made tendering to the pier too hazardous. So I ended up not going on that tour, too. I stayed aboard and had lunch someplace, then went to the Wheelhouse Bar for the trivia contest. I was joined there by one of my table-mates from dinner, who had come there from one of the Deck 14 food places, the Trident Grill. Puerto Madryn, Argentina At last, a port that didn't require tendering! Also, the weather was sunny and mild, perfect for visiting this port. My excursion visited Point Loma, a place where sea lions, penguins, and seals made their home, and a paleoontology museum with exhibits from excavations of prehistoric animals and people living in Patagonia way back during the dinosaur age. I took advantage of the opportunity to eat an Argentina snack food, alfajores, which was like a Scooter Pie: a large cookie covered in chocolate and a marshmallow filling. Yum! Sometimes, the best souvenirs are the ones that go into one's belly instead of on your bookshelves, and this snack filled that bill to a T. Montevideo, Uruguay I had booked a shore excursion to visit a town called Colonia de Sacramento, a 2.5-hour bus ride each way. It was a great visit to a 16th century town, complete with boulder-strewn and cobblestone streets that made walking on them with a walker very difficult, but I had help from a shore excursion staff member who accompanied the tour. The excursion included lunch with wine and the opportunity to buy souvenirs. I didn't buy anything because I didn't want anything to fill increasingly limited shelf space. Buenos Aires, Argentina My shore excursion combined a city visit and a lunch with tango show. My tour showed many sights of this city whose nickname was the "Paris of the South," including Recoleta Cemetery, Casa Rosada, etc. The lunch and tango show was very good, especially the lunch with a choice of entree, appetizer, dessert, bread, and wine. This city being Buenos Aires, a place known for its wonderful beef, I had to give the steaks a try, and I was not disappointed by the quality of the beef. Disembarkation The process was pretty much a breeze, especially finding my suitcase and going through passport control and immigration. But the transportation scene was a madhouse, and I had to find my Viator driver to take me to my BA hotel, Argenta Hotel Suites. Eventually, we found each other, and he took me to my hotel, which was very close to the pier. I had a great stay there for my first time to the Argentine capital. Two days later, I had another private transfer to Ezeia, the town where the international airport was located. Big airport, but made manageable with the assistance of my wheelchair pusher. Summary Would I go again on a Princess ship? You bet! I'm going on Coral's sister ship, Island Princess for a visit to Denmark, Norway, Iceland, and the UK in July. The service quality in all departments, especially for us special needs folks made this cruise and the ship more enjoyable. In addition, in contrast to the constant fawning over suite guests that RCCL and Celebrity engage in on their ships, Princess keeps their attention on suite guests low-key. Let me say a few words about the Cruise Critic situation aboard Coral on this cruise. Although there as an OK and well-attended Meet and Greet on the first Sea Day, it was also too low-key to be real enjoyable. I did get to meet some of the people whose names I could associated w/their postings on the Roll Call forum--Rosadpx, Lisa and David. There were name tags, but you had to find them on a table somewhere in the venue that hosted the Meet and Greet, the Wheelhouse Bar. In contrast with the August '19 British Isles cruise aboard Celebrity Reflection, this Roll Call was not as social as I hoped it would be. I just wish there was a lead Roll Call person to introduce wallflowers like me to fellow Roll Call members. I also wish that CC Roll Call would make an effort to have fellow members sit as dinner table groups, but I recognize that desire might not be so welcome if other CC Roll Call folks consist of people who usually travel together. I do hope that the CC Roll Call for the Norway and Iceland cruise this July will be more social. Fingers are crossed for that situation to happen! Read Less
Sail Date February 2020
From start to finish, this cruise was so much fun! Check-in was a breeze. Our luggage was delivered quickly. We went right to dinner. There was top-notch entertainment every night. If you were bored, it was your own fault. There is so much ... Read More
From start to finish, this cruise was so much fun! Check-in was a breeze. Our luggage was delivered quickly. We went right to dinner. There was top-notch entertainment every night. If you were bored, it was your own fault. There is so much to do in this ship. The Crown Grill steakhouse was fabulous. The filet mignon, New York Strip steaks and Porterhouse steaks were the best we've ever had. All the food was delicious everywhere on the ship. The staff was super friendly and aimed to please. The entertainment was terrific! There are different shows every night of Broadway quality. The comedian was hysterical and gave a clean show. I had to buy his DVD. Lotus Spa and and it's Enclave were phenomenal. We had so much fun! I wish we could have stayed another week. They couldn't do enough to make us happy. I can't wait to cruise with Princess again. Read Less
Sail Date February 2020
I planned my Australia and New Zealand vacation with Princess Cruises so I could see the most I could within the 24 Days I had down-under. I did this even though Princess Cruises does not have a single supplement so I paid suite passage ... Read More
I planned my Australia and New Zealand vacation with Princess Cruises so I could see the most I could within the 24 Days I had down-under. I did this even though Princess Cruises does not have a single supplement so I paid suite passage for two people. Princess Cruises was the only cruise line that offered the land tour. Since this was my first trip to the region I wanted to see as much of Australia and New Zealand as I could. The vacation started with a tour that took me from Sydney to Uluru then to Carins and back to Sydney before boarding the Princess Cruise ship the Ruby Princess for a 12 day cruise around New Zealand. I planned to complete my trip with two days in Sydney after the cruise. Mistake number one was thinking Princess Cruises would delivery on their commitments and provide assistance and keep me informed. Princess Cruises did however meet their cruise contract terms. However, this does not mean they were at all worried about me enjoying my vacation. I do want to say the Uluru and Cairns tour operated by a local Australian tour company was just wonderful. This might have set my expectations for the cruise. The three hotels we stayed in during the land tour was great the Hyatt Regency is in Darling Harbor and a short walking distance to the Opera House and Botanical Gardens. Just plan plenty of time if you walk (30 minutes each way) however it is easy to get around Sydney. The Airport Transfers contacted by this tour operator were handled very well with no issues. The Desert Garden Hotel in Uluru is the place to stay when traveling there. The two days were will planned the highlight was the aboriginal demonstration and program put on by a local group the Red Spaces Cultural Tours (I will do a separate review of this fantastic program). After the visit and this program, you leave Uluru with a greater appreciation of the Australian aboriginal people and importance the mountain was to their life in the outback. Off to Cairns, the Great Barrier Reef and Kuranda Rain Forest. While the tour provided a great experience in Cairns for the short two days we were there, you will want to plan more time. The rain forest has many trails you can explore and we just did not have the time. The land tour ended with a quick overview of Sydney and stop at Bondi Beach. I will do a separate review of the tour as this rating is not a reflection of that experience. This is where a good vacation experience ended and dealing with rude and unresponsive cruise ship staff begin. The written instructions/directions that are provided mean nothing it seems the Ruby Princess is an exception as explained to me by a Guess Services staff member assigned to address my concerns. My first encounter with a staff member at the coffee set the tone of the trip. I asked him if he could fill a souvenir cup I was provided for having the beverage package. The staff member stated yes took the cup and proceed to make the coffee. When finished instead of pouring the coffee from the paper cup into the souvenir cup he hands me both cups and states “pour it into the cup yourself and next time don't ask for coffee to be put into your cup.” By the way if you do purchase a beverage package keep a close eye on you cabin bill. Myself and a number of other passengers found improper drink charges on their accounts. Having to correct these erroneous charges takes time and Princess Cruises could correct the problem by flagging these and having the Guess Services staff research and correct them without passengers waiting in line during their vacation to identify the error. I will say a few of the staff like the bartenders at the Good Spirts worked to enjoy guess had an enjoyable experience. This was however the exception. Maybe these bartenders can provide some training to the others on how to provide a positive guess experience. The suite book stated a suite guess should contact Guess Services to make reservations in the specialty restaurants. After trying to reach Guess Services by telephone three times with no answer and the inability to leave a message, I contacted the specialty dinning room reservations by telephone and was told there was nothing available. After this and the inability to contact my room steward via the telephone I sent an email to my travel agent that forwarded it to Princess Cruises. This is when Guess Services first contacted me. Princess might want to ensue they can cover the telephone service and not have it hang up on passenger due to no response. I was told the Ruby Princess did not have a suite concierge and the reason suite guess were told to contact specialty dinning room reservations directly. Also throughout the ship there were signs that directed guess to go to deck 16 to make reservations for the Curtis Stone specialty dinning experience. I went there twice and there was no one available to make a reservation. Appears that Princess Cruises has substituted staff and customer service for the medallion program and experience. I also found that no one seemed to want to take ownership of your issue/concern or problem. I was often referred to several different people or desk until I stop them. I heard the same issue from many other passengers as well. My experience continued to deteriorate when Princess cancelled my disembark excursion they did not notify me and when I discovered it I was passed between Guess Services and Excursions Desk with little concern about my vacation time in Sydney. My Hotel Princess had reserved for me was less than two blocks from where the ship docked yet after they cancelled my excursion, they were going to have me wait on the ship until 09:45 to take a bus to the hotel. This would have wasted half of day of two days I had left in Sydney. I was able to get permission to leave the ship with my own transfer to the Hotel. This allowed me to get to the Hotel check my bags and book with the Hotel concierge the same excursion Princess cancelled. This was consistent with the previous assistance and responses Princess staff members. By the way Princess did not bother to try to provide me information on my transfer to the airport in two days. I will cover that next. So I successful saved the day in Sydney with little effort but no assistance or recommendations from the Princess staff. The Four Seasons Hotel in Sydney that I will review separately was fantastic. A $5.00 Australia Dollar Uber ride got me to the Hotel around 07:00 AM. The Bellmen were very helpful checked my luggage and I checked-in and they were going to text me when the room was ready. The concierge was great they booked me on a 11 hour Blue Mountain and Zoological Park Tour that left 30 minutes after the booking from the Hotel. Great day even with the heavy rains. When I got back to the Hotel my room was ready and my luggage was already in the room. One thing missing was there no information from Princess on my airport transfer. Since I had another day I figured it might be left with the front desk or concierge the next day or Princess would have a hotel representative present for part of the day. When I checked early in the morning the front desk clerk and concierge mentioned that there would be a Princess cruise ship representative in the hotel the next day at 0800 AM. Since my flight did not leave until 2:00PM I felt comfortable waiting to get the transfer information the next day. The next day after breakfast I located two cruise representatives in the hotel but neither indicated they were there specifically for although one indicated she support Princess passengers. When I asked about the time for the airport transfer, she stated to be at the pickup location at 0930 AM. I proceeded with my morning and checked out at around 0900 AM. Up at the pickup point at 09:15 AM and shortly afterward the representative came out and stated you might want to come back inside and sit for a while. She stated she called Princess and the pickup was going to be at 10:30 AM. At this point I told her to cancel the transfer and I would take an Uber. Princess never bothered to contact me or reimburse me for the transfers they did not accomplish. This was a 18 Day Cruise Tour that was to have four sea days. While Princess cannot control the weather, they can plan for possible alternate ports. Two of the itinerary stops could not be docked or transited due to weather and Princess just add sea days rather than trying to find another destination. While I don't want to speak for other passengers many other experienced cruisers also expressed their disappointment with the cruise and staff and stated they may take a break. Princess might want to do a critical look at the practices and polices on this cruise. I would not recommend this for a first-time cruiser. There appeared to no options when there is a weather-related issue to adjust the New Zealand itinerary where other cruises, I have always found that the cruise has planned alternative. I you want to see New Zealand for the first time don’t take a cruise if you have not cruised before. Also consider some alternate land options. I will be going back to New Zealand to see what it is really like and what I could not see with Princess. Read Less
Sail Date January 2020
We sailed on the MSC Seaside for a week and immediately took another week cruise on the Princess Regal. These ships are quite different and attract a different crowd. For this review, I will often compare the two for a more informative ... Read More
We sailed on the MSC Seaside for a week and immediately took another week cruise on the Princess Regal. These ships are quite different and attract a different crowd. For this review, I will often compare the two for a more informative review. The embarkation was as smooth as one can get thousands of people on a boat in a few hours.  Yes, we had to wait, but in each case it was no more that twenty minutes in line,  I think this is acceptable. Both ships had port facilities that was meant to handle large crowds, MSC had recently built their own. MSC closed the staterooms until 2 PM on embarkation,  we were able to access our stateroom at 1 PM on Princess. The MSC Seaside is very flashy, and yet elegant with chrome and mirrors everywhere, while the Princess Regal had fancy wood decorations concentrating around the lighting.  Unfortunately the fake wood reminded me of my 1985 Chrysler LeBaron Woody so I was less impressed with this ship.  The MSC Seaside had a open feel in all common areas, while the Princess Regal had many circular areas with seats for a more private feel. The Atrium on the Seaside was 4 levels in height and was impressive with chrome, mirrors, and a very fancy stairway, while the Princess was 3 levels with more of the wood and fancy lighting. The Princess had a medallion (computer chip) which you wear, in contrast to the key card on MSC. In addition, the Princess phone app was more advanced, with lots of features. Unfortunately, the complicated app did not work properly on either of our cell phones despite the phones being a common Samsung Galaxy 7. The computer technician apparently knew the problem and got an older program running on my phone that lacked all the features, while we finally gave up on my wife's phone. The complexity of the Princess software was frustrating. I have done some programming and the app lacks data checking and error recovery subroutines. The MSC app was more limited but work fine. Both ships had hand washing stations in the entrance to the buffet, this should be a requirement for all ships to reduce the chance of illness. The food  on Princess was excellent with fancy presentation and more variety. But, on both ships, we had food that was not up to our standards,and ordered another dish. The table service on MSC was slower than Princess,as the staffing levels are different. At the buffet, Princess had carving station which was a great presentation, however, sometimes, it was the chopped, pressed block of meat, I like meat that has not been processed extensively.  However, the burgers, fries, and pizza on MSC were more tasty as they often fresher as their cruise crowd is more of a burger consumer. Princess had two places to get a pizza, with the fancy location making it to order, which would certainly equal MSC. However the Princess crust was like a frozen pizza, while the MSC pizza crust was nice and chewy. Princess had one lobster night and our server delivered us a second while MSC had a fish platter that was had a half lobster. We loved the taste of the food on Princess formal dinners while MSC was more variable. Overall, the food on Princess was very good and the food on MSC was just good . Subsequent to our time on the Regal Princess the Center for Disease issue it's report on the ship and they failed it at a rate of 77 points. This was a surprise, we did not notice anything unclean in food preparation. The last inspection on the Regal was a perfect 100. When we boarded Princess, we at first thought kids were not allowed on the cruise. There were families on the cruise, but nowhere as many as MSC. Princess certainly attracts a older crowd. Princess was much more laid back with outdoor movies and often provided blankets and seat cushions at night while viewing. MSC had more activities. Princess had all shows in English and more variety than MSC. Two of the nights a comedian performed for the main show and he had a phrase that everyone on the ship started to repeat (it was funny). Princess had a small band that was basically underutilized as much of the music was per-recorded. Some of the members appeared in bar bands throughout the ship. At first I was thrilled to have a band on the ship but by the end, there was little purpose for the band. Princess also had a Beatles tribute band that was entertaining. Princess had older crowd with few kids, MSC had a variably of ages, with many families and baby carriages.  I never say a baby carriage on Princess.  MSC had play areas for small children and teens and probably offered discounts for families.  It as clear the MSC Seaside was designed for family enjoyment .  Both ships had upscale areas in the front of the ship that were off-limits to those who did not purchase them.  Princess had a Serenity deck while MSC when much farther with the Yacht Club.  Yacht Club member had separate quarters, dining, bars, and a butler assigned to them.  It was like a ship within the ship. MSC staff were younger and more male than the veteran Princess staff . The Princess staff was more friendly but our cabin steward clearly wanted us to conform to his schedule which was odd. Princess had staff that brought you your drink at the buffet(if you can find them), I prefer to draw my own drink which was the case on MSC. The internet WiFi on both ships was good, with Princess averaging a faster speed. Both had a WiFi package for less then a hundred dollars for the week, much cheaper than the $30 a day some lines charge for internet access. Neither ship tried the hard sell for additional cost items, this was much better than other cruise lines and a relief. The schedule at Princess ended at 11PM every night and their was little options for food ,activities, or dancing after this time. Princess had a cafe that was open until about 11:30 with some light sandwiches. MSC had longer hours with late night dancing and Pizza and a buffet food options until 12:30 PM. In contrast, we usually travel on Carnival, and they have 24 hour pizza and food options until 1 AM The debarkation was as smooth as one can get thousands of people off a boat in a few hours.  Customs was the bottleneck with even slower lines on MSC because of the foreigners. In summery, the cruises on Princess were generally older and more laid back. MSC had more activities with foreigners, families, and a younger crowd. In a nutshell, if you like to retire at 11PM and you like good food with a fancy presentation, Princess is for you, while MSC is for those that can stay up to 1 PM, like an international crowd with families, enjoy pizza, burgers and decent food. Read Less
Sail Date January 2020
Having cruised twice before and frequented the nightlife this cruise was to experience the offerings of the ship Sea Princess and we were not disappointed! Professional, disciplined management led to an amazing experience of locations ... Read More
Having cruised twice before and frequented the nightlife this cruise was to experience the offerings of the ship Sea Princess and we were not disappointed! Professional, disciplined management led to an amazing experience of locations and its people in Papua New Guinea and the Conflict Islands.Highlights were endless, but particularly enjoyed visiting a school and hospital in Alotau, war memorials in Rabaul, a turtle hatchery and snorkelling from a pontoon on Panasesa Island, staying till the last tender, late night shows, dancing in the Legends Bar and on the outdoor deck disco, sauna swim, afternoon cocktails at sunset and early morning laps in the deck pool! Food was amazing as was the Steakhouse experience! Staff hospitality was second to none and individual service was outstanding! Unique to this cruise was the delivery of lectures on Australia's war history in the Pacific and the dynamics of modern piracy! Lectures were always at full capacity! An emotional conclusion from Mr Peter Sweeney a former Lt Col. with the Australian Reservists acknowledging the overwhelming interest of the passengers, was insightful to the sacrifices of all service people, globally! Time was limited (11 days) but would have enjoyed talks from the maritime staff and the audience...there were many stories! Aboveall, a memorable experience of the fascinating indigenous people of the Pacific to our north made possible only by the seamless hospitality of the majestic Sea Princess and its staff! Read Less
Sail Date January 2020
Like to travel on Princess ships. This was a amazing itinerary. Two things I really wanted to do was Easter Island and the Nazca lines. For me that was a over the top experience. There where many other things that I really enjoyed. Zumba ... Read More
Like to travel on Princess ships. This was a amazing itinerary. Two things I really wanted to do was Easter Island and the Nazca lines. For me that was a over the top experience. There where many other things that I really enjoyed. Zumba in the morning, the shows at night. The Entertainment team was super. The whole crew, starting with the captain was concerned to show us a good time and to keep us safe. Embarkation was a little lengthy, but that will change once the Island Princess is a Medallion ship. The disembarkation went smoothly, considering there where 6 cruise ships docking at the same port on the same morning. Cabin B623 was nice and we enjoyed the balcony. On the days we had a excursion, we ordered breakfeast to Be delivered to the room. It came timely. The food was great, we had a choice of going to the buffet or eating in the dinning room. I belonged to the singles group, so there was no waiting in line since we had a table reserved for us. Then we had special lunches sometimes, that where announced in the Patter ( on board daily 4 page news ) at 3 pm we could have English tea. Then in the evening there where specialty restaurants or wine tasting. There was so much to do, also different areas to relax in, arts and crafts, anyway I never got all of it done. You just have to deceit what your priorities are. A wide variety of excursions where available or you could just go on land without a excursion, there was always something to see and do. Not many children where on board, it was mostly a older crowd. Some people in wheelchairs and walkers. Would love to do this cruise again. Read Less
Sail Date January 2020
The beds and pillows are incredibly comfortable. We enjoyed deluxe balcony on deck 14 at the front of ship. The spa was wonderful. The Enclave experience was not worth the money. It was often buy and not kept clean. We enjoyed many ... Read More
The beds and pillows are incredibly comfortable. We enjoyed deluxe balcony on deck 14 at the front of ship. The spa was wonderful. The Enclave experience was not worth the money. It was often buy and not kept clean. We enjoyed many hot stone spa massages and a deluxe mani/pedu. Shore excursions were awesome. We rode ATVs in Cabo, hiked and kayaked in Mazatlan, and also para-sailed off the beach. Embarkation and disembarkation went smoothly. We went to the Marietas Islands and snorkled/kayaked in Puerto Vallarta. The Crown Grill was delicious but dinner at Sabatini's was not worth it. Movies on the deck were enjoyable, especially with blankets and popcorn. We also liked the pizza by the pool. The entertainment stage productions were fair. The cruise director and dance activities were very fun. The ship did not have many protected outdoor spaces, especially on the last day when it was windy. Read Less
Sail Date January 2020
Selected cruise for its Hawaiian ports and warm weather plus sailing on the Grand via San Francisco. Amazing cruise, amazing service by Grand Princess staff, and beautiful islands. Highly recommend Grand Princess for its world class ... Read More
Selected cruise for its Hawaiian ports and warm weather plus sailing on the Grand via San Francisco. Amazing cruise, amazing service by Grand Princess staff, and beautiful islands. Highly recommend Grand Princess for its world class service, wonderful and warm staff, and clean ship. Though it's an older ship, staff work hard to maintain the Grand Princess, and officers and staff were present throughout the ship 24/7. Had an excellent cabin steward and professional and wonderful dining room wait staff. Amazing trip onboard the beautiful Grand Princess! Like our waiter, Jonel Bola said, "The Grand Princess is known for #1 service out of its entire fleet of 18 vessels." The entire dining room staff was amazing and wonderful to all its dining passengers. The food was good, plenty of desserts to choose from, and staff are generous with service, extras/portions, drinks, and smiles! All staff throughout the ship were kind, courteous, warm, and provided consistent service and were very hard working. Service throughout the ship was consistent and amazing! Ship Captain, JP Bryant, was very nice and courteous and always greeted passengers pleasantly. This was a 16-day cruise! Have done shorter and longer cruises, but a 16-day is a perfect amount of time for a winter getaway! I highly recommend the beautiful Grand Princess! Others might be concerned that it's an older ship but I find it to be quaint, comfortable, has character, beautiful, has internet service, and has excellent and consistent customer service. I've sailed on the Grand 6 times and each time I've experienced consistent customer service! And, if something wasn't right, staff will work quickly and very hard to make the problem right! No complaints when I'm on the Grand! Read Less
Sail Date December 2019
I chose this cruise because of the age of the ship, the ports of call and the length of the cruise. Also, because of the departure city of Fort Lauderdale. If you plan to stay overnight in a hotel would suggest you book one with free ... Read More
I chose this cruise because of the age of the ship, the ports of call and the length of the cruise. Also, because of the departure city of Fort Lauderdale. If you plan to stay overnight in a hotel would suggest you book one with free shuttle service as fares can be high getting to & from the airport and the port. Being a first time cruiser I found the embarkation and disembarkation were quite easy. The Regal is a beautiful ship. The cabin was a good size for two and the partial obstructed balcony on Deck 8 was fine. The cabin was mid-aft and I would chose it again Any time dining was great, and was 2 decks down from the cabin. The free buffet was on Deck 16 and lots of choices. Lots of entertainment & activities for everyone. The service was great. The staff were helpful and courteous. Shore excursions were okay and good for us first timers. I would go again but different itinerary. It would be nice to have an online map of the ship to help with getting around. The Medallion Class is an excellent innovation. So easy to use as you don't need to carry cash. Read Less
Sail Date December 2019
You'd think it would be difficult to be pissed off after spending a week somewhere as gorgeous as the Caribbean. But congratulations, Regal Princess - you've succeeded. I'll start with a little background: This was the ... Read More
You'd think it would be difficult to be pissed off after spending a week somewhere as gorgeous as the Caribbean. But congratulations, Regal Princess - you've succeeded. I'll start with a little background: This was the FOURTH cruise I've taken with Princess just this year alone - and my second on the Regal. I'm not the type to complain about every little issue on a cruise - I'm generally pretty easy to please. I did Panama Canal last month on the Island Princess and it was amazing. Zero complaints. I wrote a great review after that cruise because they deserved it. I just got home from a seven day Western Caribbean cruise on the Regal Princess. The ports of call and shore excursions were excellent, as always, but many things about the ship itself were pretty terrible. I don't even know where to begin, so I'll take it from the top... I boarded the ship the first day and headed up to the Riviera Deck to my stateroom - R311. I immediately noticed a funky smell in the hallway - almost like the cleaning products used to deodorize a toilet in a bus or airplane bathroom. It was pretty gross. I noticed that the carpets were wet, too, so I assumed that they had just wet vacuumed the hallways or something. I went into my stateroom and began unpacking. The carpet in front of my bathroom was also wet - bad enough that my socks got soaked after stepping on it. And the bathroom itself smelled like urine, which really bothered me, because I had the same problem last Spring in my stateroom on the Aloha deck. Later in the afternoon I went to explore the ship and stopped by the front desk to tell them about the smell in the bathroom. They said they'd have the steward take care of it, and he did - when I went back to my room an hour or so later, the bathroom had been bleached and scrubbed and the smell was almost totally gone (note: if you want your steward to take great care of you, give him/her a $20 tip at the beginning of the cruise as soon as you meet them and they'll do almost anything for you). I was tired that evening and decided to just order room service. This also turned into an exercise in frustration. I called several times and nobody answered. I was put on hold each time. After spending about 10-15 minutes waiting, I'd had enough and called the front desk to complain. They said they'd have the room service people call me back, and eventually, they did. I tried not to get too worked up about the situation because it was the first night of the cruise, and the room service staff are often pretty backed up at this time. I ordered the lobster and steak and paid $19 for it (it wasn't worth it, and not only that, they got my order wrong). Later in the evening I tried calling the dining reservations line to make a reservation for the following evening at Sabitini's, and same situation - nobody answered. I gave up after several attempts. That night I went to bed in a not great mood but was hopeful that the rest of the cruise would be much better. I was startled awake at 5:30am by a SCREECHING alarm that went off in my stateroom. I called the front desk and they said they were aware of the problem - someone else had also called from their room on Riviera to report the same thing - and that they were working on fixing it. The alarm continued screeching for another 15 to 20 minutes. At this point, I'm wide awake, and I go to use the bathroom. I open the bathroom door and the bathroom stinks like urine again. Now I'm definitely not happy. There's no way I'm getting back to sleep. The alarm is still going off. I go down nine flights of stairs to the front desk to complain about the alarm and the smell of the bathroom. They send a housekeeping manager up to my room to check out the bathroom, and he sends the plumber up. Eventually the alarm turns off. The plumber fiddles around with the bathroom drains for 15 minutes or so, and then says he's sorry but there's not much he can do - the entire Riviera deck was flooded yesterday by a burst pipe, which is causing the sewer smell in both the hallway and possibly the smell in my stateroom bathroom, too. Basically, I'm out of luck. I appreciated the honesty, because this was the first time someone had the decency to actually explain to me what the TRUE situation was. A simple letter of apology or acknowledgement from Princess would've gone a long way here. "Hey, sorry the hallway is flooded and smells like a sewer and we did nothing to warn you", or "hey, sorry to wake you up from a sound sleep at 5:30am with an ear-splitting alarm that went off in dozens of rooms for 20+ minutes with zero explanation and no way to quickly turn off". Needless to say, this never happened. In any event, I called guest services and told them that I wanted a new room on a different deck. They said the ship was filled to capacity but that they'd see what they could do and get back to me. I heard nothing back for several hours. It wasn't until I got my travel agent involved AND threatened to contest the entire cost of the cruise with my credit card company that guest services finally had someone up the chain reach back out to me. I received a call a little later from Dean - the guest services director - and he was fantastic. I really need to give credit where credit is due here. I explained to him that pretty much every single thing about the cruise up until that point had been a complete nightmare, and that nobody on staff either seemed to care and/or had the ability to help me fix the problems I was having. I pretty much gave him a list of complaints and he immediately began addressing and trying to fix each one. It made all the difference in the world to me that he took my complaints seriously and actually worked to correct them. He even made me a complimentary reservation at Sabitini's that evening. Without my experience with Dean and his help resolving everything here, I doubt i'd ever be taking a Princess cruise again. From this point on, some things improved and some didn't. I went to Sabitini's that evening and this was literally the highlight of the cruise. They were so welcoming and friendly - the level of service and quality were amazing. I wish the entire cruise was like this. It meant so much to me that they actually treated me like a guest, because for most of the cruise up until this point (and after it), I felt like just a number. The ports of call and shore excursions were all excellent. Thank God for that because this helped the cruise not seem like a complete disaster. I did have some fun, at least. But overall, the negative experiences I had that first day or two of the cruise overshadowed the entire vacation, especially because many of them were never completely resolved. The hallway and bathroom continued to smell, it was difficult to get a human being on the phone when calling room service, the dining reservation line, or even the front desk, and the ship seemed very understaffed for the amount of guests on board. With so many shortcomings during this cruise, I've been trying to put my finger on how things could've gone so noticeably downhill since my last Regal cruise this past March. My theory is that it all boils down to the Medallion system. It's obvious that Princess is eliminating staff and replacing them with a terribly inadequate and cumbersome system of online Medallion applications. What a huge mistake. Human beings should not be replaced by automation in an industry where the overall level of quality/satisfaction is so heavily determined by the level of care/attention you receive from actual humans. If I go to McDonald's, I don't care if the human interaction is replaced by a self-service kiosk. When I'm on a cruise, it's a completely different story. Not to mention the fact that the apps often don't work or drastically limit the number of things you can do/order compared to when you interact with an actual human staff member - which often necessitates an additional human interaction, anyway. The few staff still employed seemed totally overwhelmed with the number of guests on board. They couldn't keep up, guests were getting frustrated, there were lines for almost everything, and the decreased morale was pretty apparent. it's a lose-lose situation for everyone involved. I really hope someone high up at Princess reads this review. Some of the issues on this cruise might've been bad luck, but others were entirely preventable. A lot of it boils down to customer service. I've given Princess many thousands of dollars in business in the past year alone. Just because I'm on the younger side, and traveling solo, doesn't mean I should receive a lower level of service than an older couple or a family with kids - and that was the impression I got again and again on this cruise (as well as other Princess cruises I've taken). I guarantee you I'm contributing just as much to your bottom line as these people, if not more. Perhaps you should realize who your truly loyal customers are, and start treating them that way. Read Less
Sail Date December 2019
I chose this cruise to fulfill my bucketlist excursion to Tasmania AND New Zealand. Tasmania and New Zealand did not disappoint but the cruiseship did for a single traveler. Despite having been on Princess cruises with an active single ... Read More
I chose this cruise to fulfill my bucketlist excursion to Tasmania AND New Zealand. Tasmania and New Zealand did not disappoint but the cruiseship did for a single traveler. Despite having been on Princess cruises with an active single program, this ship offered NOTHING for singles. On Princess You pay 200% as a single cruiser but you get nothing for the extra cost. The evening shows were often good with the orchestra and Princess dancers, but guest entertainers were average at best. The Christmas Eve show was very well produced and entertaining. However, the Christmas Eve show was magnificent. The service is sporadic by crew members. Cabin attendant was good at keeping cabin neat and in order, but unlike other cruises nothing extra, like towel animals, or cutesies. I feel this is due to the cabin stewards having numerous rooms to clean and no extra time for extras. Room Service and Ronald were super at delivering coffee and heavy cream first thing every morning as requested but room service menu has little variety. Service in dining room was from fair to excellent depending on wait staff working the table. Overall average service but the occasional table in open dining had a waiter who really made the passenger feel welcome. I book cruises based on where I want to visit, and then cost but if I was choosing by ship, this would probably be a last choice. As usual with Princess, you can find the same excursions online at viator or in port for 25-50% less. Again Loved Tasmania and New Zealand but cruise was lacking the special flare I hope for on a Christmas cruise (great decorations but lacking lots of holiday spirit!) Read Less
Sail Date December 2019
I chose this cruise because I liked the itinerary and like Princess Cruises. I was very happy with the itinerary however the ship needs a complete refurbishment. I had a Junior Suite and the bathtub caucking was all molded ad disgusting. ... Read More
I chose this cruise because I liked the itinerary and like Princess Cruises. I was very happy with the itinerary however the ship needs a complete refurbishment. I had a Junior Suite and the bathtub caucking was all molded ad disgusting. The balcony chairs were totally covered in bird poop and the metal casing on the balcony was rusted in many places. The suite itself is however well appointed and I loved the layout which I have had many times previously on Princess. The beds are the most amazing I have ever slept in. The pillows are marshmallow soft and the mattress is the most comfortable I have ever slept on even in 5 star hotels, just terrific. Passengers could not help but rave about the beds on this cruise. I was disappointed in the food however. The buffet is SOOOO SMALL for a cruise ship!!!! There are basically three sections plus a salad bar which I found very disappointing. Very repetitive food as well. They did have however amazing desserts. The dining-room food was mediocre at best. No decoration on the tables either, only salt & pepper, no flowers or anything decorative. Even on Christmas day there was nothing special on the table....very boring. Service was excellent however. I had taken the soda package which states you have a choice of fountain sodas and on the first day I asked for a diet sprite and was told that it was not part of the soda package!!! When I asked "Do you not have Sprite or 7-Up on this ship?" I was told "Yes but only in cans and cans are not on the soda package"...OMG HOW RIDICULOUS... the only soda on the soda package was diet coke. I was once addicted to diet coke and my doctor told me to avoid it at all cost but I was stuck having to drink it or pay for my sodas which I presumed were to be prepaid. I find this very unfair. The entertainment also was not up to par for Princess. They are know for putting on Broadway shows but none of that on this cruise. They had the usual lake lustre shows, really bad comedian as well. The worst part of the shows were that they only had one entertainer every night instead of several acts. If they had a comedian then that all there was, nothing else. If they had a singer then that was all they had nothing else. I remember the day when a show consisted of the cruise director opening with jokes, then a singer and then dancers ...a mix. Not here. Also I was on a 21 day cruise as were many others but Princess considered this two cruises. a 10 day and then an 11 day so whatever shows you saw on the first part were exactly the same on the second part which I feel is very unfair to those who paid the big bucks for a 21 day cruise getting basically 10 shows instead of 20. I had pre-booked shore excursions in each port.....most were nightmares!!!! They either left very late or did not provide what was described on their tour descriptions. I took a transfer in Bangkok which was advertised as having from 9am to 3pm in Bangkok. Well we were told to arrive in the departure lounge at 7am however we did not leave the ship until 9am!! Because of traffic we got to Bangkok at noon!!! We sill had to leave at 3pm so literally no time to see anything since traffic is so bad in the city you can barely move. Since they do this every week they should know traffic is bad and should make us leave much earlier. Stupid to drive 5 hours to and from Bangkok to only spend 3 hours there. Ridiculous! On another tour we were supposed to stop at a market with handicrafts and instead they took us to a smelly, dirty tiny fruit & vegetable market by the side of a road with no handicrafts at all...was horrible. We were supposed to stop at a Batik factory and when we were ready to get there we were told it had to be cancelled because we did not have enough time!!!! a major part of the tour was cancelled yet the smelly market was kept in....very badly organized. One main issue I have with all the tours is that we are in cities and towns with incredible people making world famous hand made items and yet no time is ever included to visit these wonderful markets which are a big part of the culture here. You should not have to choose between seeing a major monument or temple and shopping, both should be included. I am sure most people would prefer to leave earlier and not miss out on seeing the locals make beautiful items. The photographers were great and the photo package is a fabulous deal. You get all as many pictures as you want both in print and on a USB drive for $249....that was a great deal. Came home with over 40 photos. Considering these cost $25. each, the package is the best deal. Now on to the internet....OMG IT IS THE WORST!!!! It costs a fortune on this ship for internet and when you do pay $199 for 250 minutes when you open it, it takes about 10 minutes to log on and when you do it takes another 20 minutes to get what you need. It's a disaster. I need to be connected for checking work on a daily basis and since they don't have an unlimited plan, it cost me a fortune. Better to go on the Medallion Class ships which offer a reasonable unlimited high-speed internet. I love the itinerary so much I am doing the exact same itinerary this December BUT on the Grand Princess which is a Medallion Class ship with unlimited high-speed internet ...... plus the ship is gorgeous. Read Less
Sail Date December 2019
Made for an inexpensive front for a back to back. Upon arrival at pier found staff to be rude and demanding when I requested to carry my bag onboard with me. LACK OF SINGLES ACTIVITIES! The first single get together was nonexistent ... Read More
Made for an inexpensive front for a back to back. Upon arrival at pier found staff to be rude and demanding when I requested to carry my bag onboard with me. LACK OF SINGLES ACTIVITIES! The first single get together was nonexistent as no cruise activity staff bothered to show up. All ports were easy to explore without spending any money for shore excursions. The food was good but often lacked much variety in the buffet for healthy eating (Lacking in variety of fruits and berries) Many staff go above and beyond, but overall they seem to do what they need to to get by. A good example was with my coffee I prefer heavy whipping cream. Room service had it, no problem. In buffet one day told they did not have it but another day the Buffet steward quickly found me some. Same thing in Dining room at dinner during dessert. Some nights willingly found, other nights not available based on waiters efforts. . At sea activities lacked variety. Same stuff every cruise, not a lot of activities to get passengers involved in entertainment. Read Less
Sail Date December 2019
Since I had not been on a cruise before, a friend asked me would I like to go to see if I would like it. I absolutely enjoyed it very much and I would like to go again. Having a disability which requires me to use a walking ... Read More
Since I had not been on a cruise before, a friend asked me would I like to go to see if I would like it. I absolutely enjoyed it very much and I would like to go again. Having a disability which requires me to use a walking stick and some limited movement, I was worried how I would manage, but I managed very well. From embarking to disembarking everything was Great, even the weather was perfect. All staff and crew were friendly and helpful. The stateroom was ideal for me., especially having grab rails in the shower and near the toilet. I enjoyed taking my time walking around the ships and I had no difficulty get on and off the tender when going ashore. I enjoyed the entertainment, movies and the wonderful food and I even got to see dolphins , the one thing I wanted to see. If you have a disability or mobility issues, I recommend checking out going on a cruise. Rough seas I think would be a challenge getting around, but I think I would stay in my stateroom, order room service and when the seas calm down, I would head out to enjoy everything the ship had to offer. Read Less
Sail Date November 2019
I was a little nervous about this cruise - especially the ship - because of all the crap reviews I had read on cruise critic about it being beat up, old, blah blah blah. Fake news! I actually really liked this cruise. The Island is ... Read More
I was a little nervous about this cruise - especially the ship - because of all the crap reviews I had read on cruise critic about it being beat up, old, blah blah blah. Fake news! I actually really liked this cruise. The Island is not brand new but it’s in decent shape. And it also has character, lots of places to escape with a good book, nooks and crannies etc. It did not seem crowded at all, much different from Royal and Regal. They’re both gorgeous ships but almost *too* bright and new and too crowded. Stupid parrot towel clips and unread hardcover books on every deck chair on those - obnoxious! But the Island never seemed that way. The cabin was nice, it was just for me, so plenty of space, balcony was perfect. The bed was amazing - I slept so well! The food was so-so - honestly, it could be improved a bit, as could the variety of items you can have delivered via room service. Was not impressed with the specialty restaurants. The staff overall were very friendly. As a solo traveler, I did feel overlooked by staff at times compared to larger groups that seemed to receive more attention and a higher level of service. Sad! The staff who did go the extra mile got very nice tips. Those who didn’t did not. Such is life. But they almost all got nothing because the only ATM on board has an $8.50 transaction fee, which I would’ve refused to pay because $8.50 = highway robbery. Luckily, my bank covers those charges. The ports of call were fantastic! Colombia was a little edgy but I’m glad I went. Going through the Canal was an incredible experience, and Limon, Costa Rica is gorgeous and welcoming. The shore excursions were all great. Horseback riding in Falmouth, horse and carriage tour in Cartagena, and whitewater rafting in Limon. The crowd on board was old - very few young people. But given the itinerary, I expected this would be the case. It would be nice if Princess tried a little harder to attract a bit younger of a crowd - I’ve been on several of their cruises and this seems to be a theme. Overall though, this was a very good cruise. If you’re on the fence, go for it. You only live once. Read Less
Sail Date November 2019
This Cruise was to experience Fiji & its different areas without me actually flying there, staying for a week or two & realising I was not enjoying the destination chosen. Eg Suva I would not visit again, Dravini Island was ... Read More
This Cruise was to experience Fiji & its different areas without me actually flying there, staying for a week or two & realising I was not enjoying the destination chosen. Eg Suva I would not visit again, Dravini Island was absolutely lovely, Nadi had nice hot weather, Savusavu & Loutouka also lovely ports to enjoy with awesome weather & places to visit. Vanuatu is always a favourite. Lovely people. The Princess Cruise line was very enjoyable. The bed & pillow were total comfort. Food, food, food. If anyone complains about the food, maybe their standards & expectations are rather high, although this is only my 2nd cruise. Such a variety & abundance of food, available 24/7. Staff onboard are all lovely. Passenger/staff ratio is very good. 3000 passengers v 1000 staff. Age group of cruise....Not many children at all. Majority of ages I would guess 55-85. The older age group were able bodied, meaning very few walkers or wheelchairs. Mostly couples travelling. Would highly recommend this cruise. The month of travel was extremely appropriate too. Not stifling hot & no storms or rain (except Suva but it rains everyday anyway). Read Less
Sail Date November 2019
Jumped on the Crown at the last minute when the price plummeted and when we realized we had 10 open days before the holidays begin. Our last 4 cruises had been on newer and larger ships, so we lowered our expectations on several fronts. ... Read More
Jumped on the Crown at the last minute when the price plummeted and when we realized we had 10 open days before the holidays begin. Our last 4 cruises had been on newer and larger ships, so we lowered our expectations on several fronts. The positives: Nice size balcony, friendly and excellent service, good MDR experience, anytime dining was prompt with small wait times, good promenade deck, very little selling pressure, and Princess did a nice job on moving folks on and off the ship. The less positive: There are still plenty of kinks with the medallion usage, entertainment was average and not plentiful, buffet never seemed to have enough lines open or enough seating, and buffet selection was hit and miss. The ship has some wear and tear, but given the age of the ship, it was in good shape. We docked promptly at ports and sailed out right on time. For beach enthusiasts, there were excellent reasonable beach choices at every port. Breezes at each port helped make the beach days good. Princess Cay is in excellent condition. Overall, good value, good ports and a relaxing cruise. Read Less
Sail Date October 2019
We chose this cruise to celebrate our 27th anniversary and my wife wanted to see the Panama Canal. One of the ports took us to Cartagena and it was a beautiful experience. This was our first trip to Columbia and to South America. We also ... Read More
We chose this cruise to celebrate our 27th anniversary and my wife wanted to see the Panama Canal. One of the ports took us to Cartagena and it was a beautiful experience. This was our first trip to Columbia and to South America. We also got a round trip ticket to the place called Hell in the Cayman Islands. LOL. No one-way ticket there for me. This was our 9th cruise and I can tell you that the embarkation (and our luggage getting to our room) was the fastest and smoothest we've ever experienced. Great job Princess. The cabin was in great shape and our steward, Arthur, was impeccable in his duties. He always had a smile on his face. Our dining room staff was awesome, as well. Arvi and Roland (if you're lucky enough to get them as your servers), were very attentive and pleasant. Again, the best we've ever experienced on a cruise ship. Finally, I was a finalist in and wound up winning the Voice of the Ocean singing competition and the mentors (David and Jennifer) were incredible. It was an awesome experience singing with a live orchestra too. If you try this, go for Lola's team!! She was the "best judge." LOL. We love sailing with Princess and can't for the chance to go again. Read Less
Sail Date October 2019
The ship and class of service is what I expected from Princess. The ship was nice, staff was great and the entertainment was fun. This was a 5 day cruise with one 24 hour stop that is a bit different than any other cruises I have been ... Read More
The ship and class of service is what I expected from Princess. The ship was nice, staff was great and the entertainment was fun. This was a 5 day cruise with one 24 hour stop that is a bit different than any other cruises I have been on. There is plenty to do, the "Princess Patter" was packed with activities throughout the day. Dining room and Horizon Court food was good, plenty of variety. The variety of public spaces, music and bars was good. The Disco was not in a great place and the only place that was too crowded, tiny dance floor and slow bar service, I think that needs to be looked at. The "Medallion" class, use of the medallion for your cabin and purchases is innovative but is sort of creepy as they know where you are, all the time ... weird ... Princess is my favorite line and I will return. Read Less
Sail Date September 2019
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process ... Read More
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process very early. Shops with expensive prices. Atrium is a small hole in the vessel. Elevators are old and dirty. Not sailing again with a Princess. The staff seem to agree that Royal Princess have higher standards in food, cleanliness and ship entertainment. The cocktails were very overpriced. Coffee tasted like water, looked muddy. Tea was better option. Same breakfast menu every single day. Buffet posts and glass were extremely dirty. Staff around ship couldn’t answer badic questions, but gave honest responses, “sorry, I can’t answer that, maybe someone else knows”!!! I would spend a few hundred more and get a better experience with an alternate cruiseline. Many seniors with books in hand and ready for relaxation. Read Less
Sail Date September 2019
From Syd up the east coast to Port Douglas. Embarkation was very smooth. Princess does cater to an older demographic, but this Princess ship is larger than Golden or Diamond and it seemed a lot easier to navigate around all those walkers. ... Read More
From Syd up the east coast to Port Douglas. Embarkation was very smooth. Princess does cater to an older demographic, but this Princess ship is larger than Golden or Diamond and it seemed a lot easier to navigate around all those walkers. Beautiful Piazza, and Bars and Dining Room. there is something to be said for a ship that is only a few years old. Had an internal on Lido deck (L215) great bed and pillows and easy access to buffet and pools and the lovely Conservatory area. There was always space available which is such a bonus. Only draw back were those folks who can't seem to close their cabin door but let it SLAM shut behind them ( oh well what can you do). Food in main Dining Room was good, Hairdresser (Raylene) at the Spa was excellent. Had to search to find the ext. number for the Spa and the Massage price list, seems they don't want people ringing but prefer you trek all the way down to L.5 to the desk. Entertainment I would rate 6/10 not up to RoyalCaribbean's high standard but a few highlights. The big mistake on this Ship which holds around 4000 is a Theatre that only holds 875 ! People were getting into their seats at 6pm for a 7pm Show. Most just gave up and didn't bother - and there is no space to stand up the back at all. Weather was sunny and windy. Tenders at Airlie, Cairns and PtDouglas took a while. But Pt Douglas was lovely. Shops on board are quite good, musicians around the Bar areas are fine. Buffet area was hit and miss and very confusing layout. I also miss a pool at the back of the ship. Read Less
Sail Date September 2019
We chose this cruise for the departure port and itinerary, but I wouldn’t change anything. The ship is older and doesn’t have all the wizz bang features of the new ships, but that’s not why you cruise to Alaska. I didn’t notice any ... Read More
We chose this cruise for the departure port and itinerary, but I wouldn’t change anything. The ship is older and doesn’t have all the wizz bang features of the new ships, but that’s not why you cruise to Alaska. I didn’t notice any maintenance issues or problems with cleanliness. No funny sewerage smells or problems with air conditioning. Our stateroom was always clean and very comfortable. The size was not massive, but more than enough considering the amount of time we spent outside our cabin. Overall the crew were very friendly and efficient. I agree with some of the comments about the buffet, but if you choose carefully you can still have a good meal every time. If you time your meals correctly there are virtually no queues and we always found a table. Remember there is another seating area towards the back of the ship on both sides. We chose traditional dining for dinner and were able to get a table for two after requesting it on the embarkation day. We had to share for the first night, but had our own table for the rest of the cruise. The menu is adequate and again with careful choices you can have a lovely meal every night. The Crown Grill was excellent. Great food and service. Alaska was amazing! We even saw the Northern Lights (on the departure out of Haines and only for about fifteen minutes). I would happily cruise on the Grand Princess again. We’re already planning to repeat this cruise with our kids in a couple of years. Read Less
Sail Date September 2019
The food quality and selection is not what I have been used to on Princess cruise. Was served French fries with a filet mignon. Being on a Mediterranean cruise would have expected a better selection of seafood and fish. King prawns were ... Read More
The food quality and selection is not what I have been used to on Princess cruise. Was served French fries with a filet mignon. Being on a Mediterranean cruise would have expected a better selection of seafood and fish. King prawns were the size of baby shrimps. Although the MichelAngelo waiting staff was really courteous and helpful. Pedro the head waiter was good to find us nice and enjoyable people to sit with. Front desk service is useless they give you the run around! We were booked on a shore excursion on our day of disembarking but the bus couldn’t carry luggage. It would have been great to visit Mykonos but the rough sea prevent it us to port.... the captain decided for the safety of the passenger to continue our route. I’m glad that he made that call for our safety. Princess didn’t live up to their slogan.... Come Back New! I found that Princess cruise line has been going down in quality over the last 5 years. It not what it used to be. Read Less
Sail Date September 2019
It's the only cruise line that I travel one .In fact my first cruise was on the Emerald. We arrived in Rome one day prior and it was amazing. As a platinum member the check-in was very fast. The ship was refurbished but the ... Read More
It's the only cruise line that I travel one .In fact my first cruise was on the Emerald. We arrived in Rome one day prior and it was amazing. As a platinum member the check-in was very fast. The ship was refurbished but the stateroom decoration is outdated. The food was very good . The boutiques aren't interesting even boring. The musicians are very talented and the singers also. The atmosphere was very relaxing. We had the anytime dining and its a great option if you want to relax. the entertainment presentations at the Princess theater were the worst I've seen so far. Our room cleaner wasn't friendly and helpful .The worts we had so far.I'll remember him for a long time. The ports offers very affordable shuttle that make your reconsider the necessity of paying for expensive excursions.The one in Corfu and Chania were a waist of money and my time. Read Less
Sail Date September 2019
My cousin and roommate, Joan Ruxton, wanted a cruise up the east coast of North America to see the fall colours. I said I'd like to join her, but I told her, "It has to be a Princess ship', because I had so enjoyed my 15 ... Read More
My cousin and roommate, Joan Ruxton, wanted a cruise up the east coast of North America to see the fall colours. I said I'd like to join her, but I told her, "It has to be a Princess ship', because I had so enjoyed my 15 day Princess cruise to Hawaii. Highlights of this latest cruise: 1st. Just being on the ocean would have been more than enough, however, on Princess much more was available; 2nd.: The company around the table in the formal dining room could not have been better. Warm, interesting, convivial, charming people from all over the globe broke bread with me and my cousin and made the dinner times sparkle; 3rd.: The food was a m a z i n g; 4th.: Awesome onboard entertainment - truly exceptionally talented dancers and singers worthy of Hollywood, put their hearts, souls and enthusiasm to work for our enjoyment. The comic I saw was a delight, bringing members of the audience up to the stage to 'help' him make us laugh and laugh we all did! 5th.: Princess has a library! How great is that?! Whenever I wanted to just relax by myself, books were free and easily accessible; 6th.: Our cabin stewart was wonderful. Just so meticulous, reliable and friendly; Read Less
Sail Date September 2019
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