Excellent trip all went well emergency entertainer added in Fremantle was a nice surprise. All fill in Acts were very good as were the large showtime shows in the Theatre. The waiters in the Marquis Restaurant & Horiizon Court buffet were attentive, helpful & friendly. The cabin staff also very good, kept the cabin very clean and stocked with fresh towels. The cabin had plenty of coat hangers and a soft bed. The cruise staff were continuously cleaning, giving us a sense of safety. The wash tubs at the buffet were very efficient to keep guests safe as possible from the Corona virus it being so easily passed to everyone at this time. We visited Albany, Port Lincoln, Adelaide & Kangaroo Island,but our voyage finished there due to Burnie in Tasmania and Melbourne closing their ports to cruise ships,due to the virus. Princess has offered a geneorus refund with two refund choices for our loss Worth another cruise ASAP Read Less

This is a senior citizen cruise and should be advertised as such. Pros: • The room steward & most of the staff was friendly. • The cabins were decent. Cons: • No events to do for younger people • The showers in the cabin seem smaller than usual. The balcony was filthy. • The food is terrible and the menus are too complicated • Some staff was not so friendly. Even had one roll their eyes at me for no reason • The elevators smelled so bad during the cruise • Dining room is very strict about dress code • The only thing to do on the cruise for younger people is go to the casino or pool • We were only able to go to 2 of the 5 ports and only got a $100 credit per person for that. I understand it’s not Princess’s fault but they should’ve done more. This cruise might be fun if you’re 60 or older. If you’re younger, stay away. There is nothing to do for you. I spent the whole cruise, besides when at port, in my cabin and there wasn’t even any good TV shows or movies on the TV. Read Less

We chose this cruise to see the islands Jamaica, Panama Canal, Cayman Islands , Columbia, and Costa Rica. Unfortunately due to rough water and Corona Virus scare we could only see Columbia and Costa Rica. This was very disappointing and the water was very rough going from Fort Lauderdale in Florida to Jamaica causing many people to get motion sickness and was the main reason for our ship not stopping at Jamaica. We were stuck on this ship for 8 out of 10 days . The ship is need of interior repairs (floors were rough under carpet causing trip hazards, pipes in ceiling were leaking in hallways) Pools onboard were empty of water due to rough sea conditions. Entertainment was ok but could have been better if they were to make it to the ship, some flights were cancelled the entertainment could't make it to the ship. I would not recommend princess cruises for cruising, I thought they were highly reputable cruise line but I was wrong. Read Less

Wanted to visit Panama and Grand Carman but poor choice of time do to Covid-19. Even so. It was a nice cruise and appreciate the great service we received. Room was outstanding and kept that way the entire trip. Staff and all attendants were always friendly. Even under our serious situation the captain and his staff made this trip an enjoyable one. Never did we feel we were in trouble or under any threat of being endanger. To be truthful most of us on that ship felt safer than what we were returning to. There are not too many things we do in life that we have to experience a trip during some very difficult life threatening times. I applauded the CEO for her choice of shutting down future voyages for 60 days till this terrible virus passes. I wish them the very best. They have put profits aside as they do care about their clients. I say this with all sincerity. Thank you Princess Cruises Read Less

My sister and I chose this cruise because it was stopping at places we had never been to before and we wanted to see the old locks of the Panama Canal. It most definitely will be a cruise we will not forget! I can't believe how much the world changed in the 10 days we were gone! I asked my doctor if it was safe to go and he said yes when I told him the itinerary. Well, everything went well through the airports, but when we got to the cruise terminal, we had to wait and wait to go through the TSA screening of the luggage, etc. Once we were on board, the mini suite was much like mini suites on other Princess ships except the couch was terrible, we put bed pillows on it to sit on (helped some). The weather was terrible the first 2 1/2 days, the ship was rocking terribly and we couldn't go out on deck. It was hard to walk and we really missed using the Sanctuary. The Sanctuary is our treat to ourselves when we sail with Princess. After the first day and a half, they started serving us at the Horizon Court and there was nothing on the tables. Princess was very diligent in keeping everything clean and it paid off as at the end of the voyage the captain announced we did not have anyone with the corona virus and only a handful of people with any sickness. We couldn't dock at Jamaica because of the weather but we had a fabulous tour with Josie from Dora the Explorer in Cartagena, best tour every! We lucked out with beautiful weather while at the Panama Canal. Some people were going to go ashore there and went through health screening and some were on boats going ashore only to be turned away by the Panama government. Costa Rico was very welcoming but the tour we wanted was canceled due to not enough people signing up. So we had to find another one. Grand Cayman would not allow us to come ashore there because of this virus scare. So, out of 5 stops, we only got 2. But Princess had no control over the weather nor the governments of the places that turned us away because of the virus scare. All in all, Princess worked very hard to get the dining rooms open, and things for us to do during the unexpected sea days. The crew and the service was great. Some of the crew I have to mention for their fantastic service and personalities. In the Sanctuary - John, Made, Rigan, Kerwin. Mostly in the morning at the Horizon Court was "the Hello Sunshine" girl with her dance moves - Cyrille. And our room stewart Felix. They made our cruise so much more pleasant. I'm so glad we got home with no problems and my sister and I decided to self quarantine for 2 weeks which I'm just starting the 2nd week. We have 2 more cruises booked with Princess. I don't know if the June one will be canceled or not, but we will most definitely cruise again with Princess. Read Less

Chose as a Birthday gift for wife and to follow two other family members. Did not see much of anything. All booked excursions were made impossible because if Medical issues on ship causing long delays or medical issues on the Tour itself. Point being the atmosphere during a global virus is not the best. When Staff is not forthcoming about medical issues. Evacuations, transfers of potential carriers it is hard to enjoy something you though might be a good time. It was not. More like torture. On the plus side, the TV in the room worked most of the time. The Room was very nice and the steward was fantastic. The hot coco and coffee machine made social distancing easier on the fan tail. The bad, Social distancing on a cruise ship is impossible! Food was seldom hot, more often undercooked and Luke warm. Food was plentiful, but not food we would chose to repeat. Hamburgers were yuk, Pizza fair. Ice cream pathetic. Deserts looked good, but often were a disapointments. Moral don't book a cruise just prior to WHO declaration of a global Pandemic. The cruise companies are taking a beating now, but so did we! Read Less

The Panama Canal was on our bucket list. Just the week before we set sail the Coronavirus scare began. We chose to go ahead with our plans and are so glad we did. There was a major computer glitch that delayed our boarding for 2-3 hours. Area was packed. No food or drink offered. Toilet facilities were out in the parking lot. Very uncomfortable. Once we boarded things went exceedingly well. Our steward, Danny, was welcoming and helpful. Our room was clean and ready to go. We ate most meals in the DaVinci Dining room with Giovani as our Maitre ‘d, Roderick, waiter, and John as his assistant. Enjoyed them as well as the food. Ate one night in the Crown Grill. Excellent service and food. Ate one night in Share. Excellent food and service once again. Just way too mush food for us to eat (6 courses). Had breakfast on our balcony once. Very special, indeed. We arranged our port tours with other cruisers through Cruise Critic. Highly recommend: Puerta Vallarta, Vallarta by Road Food tour Puntarenas, Thumbs Up Tours Panama City, Conozca Panama 5 hour City Tour We were denied entry into Cartagena, Colombia (by direct order of the mayor.) No illness on board with staff or passengers. Entertainment was absolutely wonderful. In our second week Princess Cruises announced they were closing down operations for 60 days due to Coronavirus Pandemic. I want to give a shout out to Princess. They were transparent throughout. Even though employees had this uncertainty (60 day layoff) facing them, they remained cheerful, courteous and helpful to the very end of the cruise. Thank you for a wonderful experience! We WILL be back!! Read Less

There was a glitch getting on the ship, which caused us to not start off the best, we waited in line outside the ship for hours & were never told why we were not allowed to board, and then once inside, more long lines- we heard it was a computer problem. Once we were onboard, they gave us temporary room cards, which meant we had to find the room steward every time we wanted to get into our room, finally received our keys at 9:00 that night. But, from then on Princess did not disappoint! Entertainment was good, especially two of the singers and the ventriloquist, Michael was terrific! One of the most entertaining shows was put on by the Master Chef and Maitre D- so funny and two of their staff sang and they were fantastic! Our waiter in the Botticelli dining room was Yulia and her assistant, Daniel and they were EXCELLENT! Always had a smile and went above and beyond to make our dining experience the best! We also tried the specialty restaurants, Crown Grill was excellent and Crave was also very good! Our balcony room was very nice, closet space was plentiful. Our room steward, Savio was really good and anticipated what we needed without even asking. my husband has a C-Pap machine and Savio got us a bottle of distilled water without us ever Mentioning it. Aaron, the Cruise Director was hilarious and his staff were so great, we enjoyed most of the activities. We also enjoyed the Escape Room, which you have to sign up for, there is a small charge-$8.00. In light of all that was going on in the world with the virus, we enjoyed our time on Emerald Princess! Read Less

BREAKFAST Most of the food in the buffet was COLD. The toast, English muffins, and bagels were run through an automated toaster when the buffet was opened and were served for the next several hours. Fried eggs were also cooked earlier and the warming pans delivered either cold or luke warm eggs. The only made to order item were the omelets, and they were great! LUNCH & DINNER Again much of what was served was cold. There was a good variety of meat served, but it was way overcooked, dry, and tastless. MAIN DINING ROOMS Very little variety and again luke warm fish and meat (overcooked). Nothing special except on the two formal nights. If you did not bring your formal atire, no filet or lobster. We should have ignored the formal attire since the "Smart Casual" requirement was not enforced. We saw shorts, flip-flops, sweat pants, ripped jeans, and T-shirts. "Any Time Dining" was a myth. You need to make a reservation in advance and each time we tried we could only get a time of 5:30 or after 7:15. ENTERTAINMENT All venues, especially the central plaza or atrium, were so loud you could not get out of or walk by fast enough. What they lacked in talent they made up for in volume. CHARGES FOR WHAT OTHER LINES GIVE OUT FOR FREE Bottled water, soft drinks, playing cards, all are charged to your account. The Library and game room is a joke. We have seen larger facilities on river cruise boats. Internet fees are also high when compared with other cruise lines. The only free coffee we found was at the buffet which was far away from our stateroom. NEWS AND TELEVISION No CNN or ESPN. Fox News may be fine for the ultra right and MSNBC for the left. But, that was your only choices. They did have Euro Sports and CNBC. Having sailed with Oceania eleven times, I missed the free four page USA Today that was delivered free to my stateroom daily. Also available on Oceania is a free full version of the USA Today in the Concierge Lounge. You cannot even buy one on Princess. OTHER Prices in the boutiques were mostly outrageous. $30 for a logo plastic water bottle or $24 for an insulated coffee cup. Part of the problem with this ship is it's size. Elevator wait times on s ship with 3,700 passengers is often very long. Read Less

Hi all My wife and son and myself choose this cruise as it left from Melbourne our home city easier we thought. We found the ship to be leaking and the age group on boat old honestly if you didn't have a walking frame or walking stick or even a ride on bike you felt out of place no offense to anyone just not our thing. As this was the age demagraffic the activities on board suited them it was boring. There where only a few shows on board that suited us and they where not on frequent enough. Now for the rooms we had a stateroom with balcony deck 11 all l can say it is tiny for what you pay we had to upgrade to suite which cost 2500 more really good start to our holiday which we planned 16 months prior. Hard not to update as there was 3 people our son is 22 very disappointing for him he paid his own way and had a single small bed that come out of the roof. This put our finances under pressure from day one. Tour's where call off and expensive for what you get l recommend to anyone don't book before you go book off the boat on shore you will save heaps. Food in the buffet was average. Pizza terrible. Achocol drinks expensive and not even a happy hour and they push the doubles . The shopping on board average just want to push jewellery and art who cares oh yes old people do boring. It's not all bad though the staff are awesome friendly and helpful. The restaurant food was awesome also the staff in there where incredible. The upgraded room was clean and well serviced. I've been on a few cruise ships before but this one has put me off I will not cruise for a long time again and l will be passing this on too my family and friends. Very disappointed Read Less

We booked this cruise on the Golden Princess for our Golden wedding anniversary. We had to pay an extra $630 above the advertised price in the Herald Sun. When moving into our cabin (Stateroom is a joke) we found it contained two bunks folded against the walls above the double bed. This made it very hard to try and get around the bed to get into it. Fortunately our very helpful cabin steward suggested splitting the bed into two singles. This had to do. When moving in and using the drawers some of them would fall open as well as not closing properly through jamming. The desk timber was not in good condition and the whole cabin had the air of general neglect. The Horizon Court is a good place to eat but mostly the cooked food was tepid or cold. This is common on all the Princess cruises we have sailed. The ship however is a good one to cruise on. She is fairly stable and for her age, still tight. We did enjoy the cruising but it was soured by the above issues particularly the unfair price gouge. Read Less

The cruise itinerary was possibly the worst I have been on. (Seventh to this area). Due to the Corona virus the island of Mare was taken off the agenda. I would much prefer visits to the smaller islands where beaches and the availability to swim in the clear waters. However knew what to expect when I booked the cruise. Rain and bad weather caused the cancellation of tours on Noumea, but that is something the cruise line has no control over. The ship itself is showing its age and is in need of refurbishment which will happen later this year when P & O take over ownership. Entertainment was of the normal high standard, but the timing of some events clashed slightly and did not allow for shows and dinner. Most staff were of trhe normal high standard and were very helpful. All in all a pleasant cruise but in then end probably too many sea days. Read Less

WE wanted to take this Cruise as it went into Deep southern Caribbean to Bonaire & Aruba. Beautiful places to visit. The cruise was perfect in every way - ship, food, entertainments, games & rooms.. Very relaxing with lots of Canadians to get away from the Snow..We are 78 & 82 and enjoyed it!! The ship decor & shopping & guest & excursions desks were perfect. Princess gave us all a shopping bonus for a minor problem. The weather was beautiful (75 to 89) each day - great for swim & sun.. The friends on board were very cordial to talk with.. Crown Princess is a smaller cruise ship with 2500 passengers or so Not 7000 as some Mega ships are now. We are planning to cruise again with Princess again as they have a well kept ship with health for all most important! If you have never been on a cruise ship, you are really missing a great relaxing trip! Read Less

We wanted to celebrate our 48th anniversary and we've always enjoyed Princess. Our experience on the Island Princess and now the Crown means we'll only use Princess if it is a newer ship. We had fun on the cruise. We did any time dining and shared tables and every meal we met great folks, had good conversations and decent, sometimes great food. Our room was a mini suite and while old, it was nice, that is our perfect size on Princess. Princess comped us a dinner at Crown Grille for our anniversary and the dinner and the fact they gave it to us were both appreciated. We enjoyed the ports but were sorry to miss Princess Cay. Snorkeling in Bonaire was excellent. My husband had to ask three times to have an old, deflated soccer ball pumped up so he could use it. The gym was nice. Princess should not have this ship in service with the generator issue. Like another reviewer, I have never been seasick in my life and I got horribly seasick one day on this trip. If stabilizers can't be powered or the ship can't power through the waves, why is it being used for cruises? Princess told my travel agent this would be fixed before our trip and should have known it would not be. I heard this issue has been ongoing for months. The spa is amazingly high priced for mediocre services and the staff can barely talk to you because they have to push products the entire time. If you change the subject, they are primed to circle back to selling products. Effy is truly an issue on Princess. A lot of listed activities on board have to do with tacky little Effy give aways. Jewelry is pumped and pushed and hyped. Inside the store it is like a circus event with jewelry pushed to the mostly single female customers who by the end of the trip were fawning over the salespeople, hanging out at the counters, cooing to the salespeople. My husband and I walked out of the store and didn't go back because we were embarrassed for the customers. It isn't like Effy is special to ships, it is all over the internet. They actually ring a bell and cheer when a sale if made. What on earth is that all about???? Truly over done. The Horizon court was o.k., food was decent, never good, but you were always fed. The International Cafe was exceptional, everything was always good, service was great, it probably had the best food on the ship. We found all but a few of the crew to be pleasant and helpful, sometimes very helpful. We signed up for another cruise to the Caribbean but it will be on the Sky Princess next year. No more old Princess ships for us. Read Less

We like to cruise most major cruise lines, especially if it goes from NYC or NJ and we don’t have to fly to a port. Occasionally we will fly to FL, especially in the winter. We had not been on Princess in quite a few years, and wanted to try the Royal class ships, and Regal was beautiful. Did our online check-in and got Medallions early February. We flew into FLL Saturday and stayed overnight at Hilton beach resort. Stopped at Publix to get one bottle of wine each to bring onboard. We left the hotel around 11:30 Sunday morning and arrived to very heavy traffic into the port on 17th Street by the bridge. Fortunately we were the first ship (out of 7 that day) on the way in to the port. Arrived to a short security line and Preferred check-in went quickly after filling out a health form with two questions on it. Onboard! Stopped at our aft corner suite to drop carry-ons off. Very nice cabin although different in layout than the mid-ship port or starboard suites appeared to be, or aft one we had on Caribbean Princess. Bedroom is separated by a curtain and the closets and second bathroom entrance are in kind of a hallway-type space, so it’s more like a right angle shaped cabin with the bathroom inside the right angle. The cabin space seemed a little smaller, less deep than other suites, although the large wrap balcony was wonderful. There was a slider to balcony access in the living room area and also the bedroom--so one on the stern aft-facing, and one on the side. We did not really have a soot problem due to the direction of the winds. Stocked mini bar, slippers and robes, some canapes the first night (not my thing so we did not reorder any for the week), bowl of fruit that was very hard. One night we got a chocolate tray and that went very quickly. Chocolates on pillows every night. Bar soap was in the bathroom (though we needed to ask room steward for more at one point) and bottles of body wash, shampoo, conditioner, and lotion. Salt by the bathtub. I thought the shower lacked power, and the tub water never got hot enough for me to bother wanting to take a bath. Layout flaw is the only place for bath towels is by the tub. So don’t forget to grab one before getting into the shower as it is NOT next to the tub. Toilet and sink in a separate section of the bathroom. Plenty of bathroom storage space. Closets in cabin had plenty of space for our stuff. No USB ports anywhere. One thing we found out about this suite was that the bedroom had weird noises around it at night--not people noises--creaks, cracks, bumps, tapping noises. A friend who cruised with us had a balcony cabin on the Aloha deck and it was nice too. I understand people’s complaint about sitting areas in the balcony cabins. We mustered in the Vista Lounge and they had songs about muster to the Love Boat tune. It was cute. And not too long, which is always good. Went to our balcony for sailaway. Our ship was second to depart. Made it onto the PTZTV Port Everglades webcam for a wave. DINING: Horizon Court buffet had very good food, yet I prefer the layout of ships where it is one large room with labeled stations. On Regal the buffet is broken up too much. When I'd get to our table, sometimes my plate was met with “Where did you find that?” by travel mates. So you miss a lot by not going to each area to check out what's there. Again, the food was very good. Breakfast, lunch, and dinner. Yes, it had its crowded times, especially port day mornings. And it has a wonderful outdoor space all the way at the stern. If you cruise some NCL Jewel class ships, think the Great Outdoors. Anthem of the Seas also has this feature (although a much better buffet space layout IMO). Service outdoors and at the buffet itself was hit or miss. Sometimes we were approached and asked what we wanted to drink, sometimes we were totally ignored as employees walked around (doing what appeared to be nothing). We watched one gentleman at the outside area give up and go get his own coffee after two people were supposed to be bringing it. The Celebration of Chocolate did run out of items around 1:40pm so don’t wait to get your chocolate fix the last sea day. It was amusing to me that lemonade had to be requested from a server; it was not available to get yourself. Various tea options. I love that they had veggies even at breakfast, and beef tenderloin at dinnertime two nights! One particular chocolate dessert early in the cruise was outstanding. Love the double chocolate cookies every day. We had dinner in the buffet a couple times and we like the themed dinners. If you check the back of the Patter daily, the theme will be listed there. Only gripe is where was the sauerbraten for the Bavarian night! Goulash does not count! We had 3 dinners in the Concerto dining room. We were seated quickly and the food was quite good. We were there usually between 6 and 6:30. By 7pm there is a line for anytime dining seating, but not much of one for Club Class seating. Princess pizza is still the best at sea. Soft ice cream machine at the aft area. We ate at Crown Grill once and it was fantastic. The servers were very good, and Zaza (I think hostess?) was great too. I did buy the $3 souvenir shot glass with the homemade lemoncello in it and it was delicious. IMO Crown Grill is much better than Cagney’s on Norwegian. ENTERTAINMENT: We only made it to the theater for the broadway show (Bravo?) which was excellent. The second show was full already upon our arrival, and the third one, I think we watched a MUTS (Movies Under the Stars) movie instead. Comedian was entertaining and there was an illusionist in the Vista lounge too. Theater not large enough for a ship this size. 9 rows are flat on one level, then they start to become more stadium seating upwards. Various entertainers around the ship were good but we didn’t watch any of them for long. We did enjoy watching the dance classes in the atrium. Speaking of the atrium, Princess does a beautiful job in their ship atrium areas. Very attractive space. Not sure where there's gelato store; didn't see the need to pay for this. We did a $25 wine tasting in a dining room which was the first sea day, and it was enjoyable. I think it was 5 different wines along with some snacks. There was another one scheduled for later in the cruise too. Remember to use your medallion app to order one free drink onboard! People aren’t using this feature as we learned in the platinum/elites Captain’s Circle event. Only 4 of us in the whole room had redeemed our free drink and this was on day 5 or 6 already. Your cabin door also will unlock as you approach it and your photo will appear. Note that erroneous charges may appear on your bill so check it regularly. One in our party had a gift shop charge on her card and she did not buy anything there. Though it was removed when challenged, the cashier said “but I asked if you were [her name] and you said yes.” Um, shouldn’t you be asking the purchaser to verify their name and not assuming that people will be honest and say, "no, that’s not me.” So, way to go Princess cruiser who agreed to charge to someone else’s portfolio. Not nice. We LOVE the MUTS feature on Princess (and other) ships. I don’t know what it is about a movie outside under the night sky in warm weather, but we love it. We watched Judy and also Ford vs. Ferrari. We played the trivia game of 70s songs which was fun. I hope they change things up next time I play so the songs aren’t the same so it can be a challenge. Some hosts want you to switch papers to “grade,” some don’t. They did an 80s rock tune trivia later in the cruise but we arrived late to that one. Why are these scheduled at 7pm?! dinner time! Ryan was funny as host of some games, but he made cracks about not needing to switch papers to grade because we weren’t on Carnival (yet Princess is owned by Carnival Corporation). And he obviously has not read various threads on CC Princess board about people cheating at trivia, yes, on Princess. I’m in favor of trading papers—regardless of cruise line. And some of us take our trivia seriously! I do have this gripe as we arrived late to watch the answers to the “where in the world” trivia game. One of the last pictures was the Pyramids (known as Pyramids of Giza). They are in Giza, on the outskirts of Cairo, therefore Giza should be accepted as correct. Google it. Ryan said the couple who put Giza were wrong and the pyramids are in Cairo. I did later challenge him and tell him they are indeed actually in Giza, but he did not agree. So arm yourself if you’re going on Regal and join me in telling Ryan that Giza should be accepted as a correct answer—because it is! What was with all the news channels on the tv? Don’t plan to watch TNT or other channels because you won’t have the option. Some reruns like Cheers and a few The Love Boat episodes were available. Bow cam clarity was not good. We like the bow cams because we are facing aft and can then see what we’re approaching on the cam. Because we were in a S3 suite, we had access to the concierge lounge on this Royal class ship and Magdalena the concierge was wonderful. And I hope she reads this! A new suite perk for 2020 is open bar from 5-7 in the lounge! Did not know this before arriving on the ship. There are snacks all the time, and a wonderful machine to make cappuccino. We enjoyed this perk a lot. There were some yummy (and not sweet) yogurt parfaits in the concierge lounge in the morning along with muffins and donuts and other stuff that I don't recall right now. We ate suite breakfast in Sabatini’s once and it was good but if I’m going to have breakfast, I prefer to go to the buffet and pick a little of this and that. Room steward was ok. We saw that a perk for suites was shoe shine service. So my man put his shoes in the “shoe shine” bag and left it out. The shoes were returned (don’t think they ever left) with a shoe shine sponge in them to do it yourself. So if that’s their shoe shine service, should it really be on the perks list? I think not. Formal nights were Tuesday and Thursday. Lobster in the main dining rooms Thursday. Dining room attire varied. Many men did have suits on, maybe 2 tuxes. We were not in formals and we did not see anyone turned away. So just look nice and you won’t have an issue. Cruising attire has become more relaxed—just go with it. If you want to dress up, do so. Don't judge others who aren't in formals. I like that there are launderettes to do your own laundry. I prefer to do my own vs. ship washing everything in hot water. $3 per load for washer, $3 for dryer, $1.50 for detergent. You use your cruise card to choose # of loads, then a coin is dispensed to put in the washer/dryer/detergent machine. I brought a 3 oz. bottle of detergent onboard. Lotus Spa. Didn’t use massage or other services. The stunning Enclave shower pool never showered after the first afternoon…and there wasn’t a way to trip the bubbles to come on…at $149 for the week, the Enclave is not a good value. They have one dry sauna that is not very warm and 2 very similar hot steam saunas which are nice. Won’t buy it again on this ship. There was a game room and library room (all in one). Lots of books and a space to leave your own books for others to enjoy. The concierge lounge also had a games cabinet. I did occasionally smell cigarette smoke on the balcony. Especially late at night. While I mentioned it to the cabin steward, I doubt he did anything about it. Why are they still printing photos? Modern ships let you scan your card and then your photos come up on a screen and you buy digital or prints from there. Unfortunately one nice casual shot of us was not clear enough to warrant purchase. It would be smart business if you could still buy photos after your cruise; I would think some people would like this feature. We were told we could buy a memory stick sort of thing for $15 and all future digital photos would be free—not sure exactly how this works. We didn’t do it. PORTS: PORTS. Princess Cays. Please clear the beaches of some of the rocks. Wasn’t a favorite private island when I was first there 10 years ago, and still isn’t on my list of “must go back to.” Forgot my water shoes on the ship. Food was good. Plenty of loungers and shade. Tendering isn’t a favorite activity of mine even though we had priority tendering. We stayed (with the remaining maybe 5% of people) on the island until 3:30 or so, then headed to the tender, and they waited to get as many on it as possible so we headed back to the ship at probably 4:10, which I’m assuming was the last tender before the rest of the employees left on the other tender. Falmouth, Jamaica. We bought (ahead of time) a day pass at Royalton White Sands. Was a beautiful time there. Getting a taxi wasn’t too simple as they wanted to group us with others and we ended up waiting a bit. But the return taxi was there on time as requested and we were back at the port in 10 minutes or so. Grand Cayman. We have done the Stingray City tour, and also went sailing here once. So this time we were going to 7 mile beach. After tendering (joy of joys) we took a taxi to the public beach for $6 each. Was $20 for 2 chairs and an umbrella. Lovely beach. Was really perfect. Taxi’d back. We were grouped with others who wanted a 2pm return to the ship. Got good ship pix here, and also on the tender back we got great photos. We were with one of my other favorite ships, Celebrity Equinox. Also Carnival Glory which we’ve cruised on when it was home ported in NYC, and a Regent ship. Cozumel. We pre-booked Nachi Cocum. Wow, there were a lot of ships in port. We were the 6th to arrive, and Carnival Glory came in behind us. So there were good photo opportunities if you like ships. Like us. Your bags will be randomly searched as you enter Cozumel. Nachi Cocum was not too crowded and we enjoyed our time there. $18 taxi ride each way for 3 of us. Dropped our stuff off on the ship and came back out to check shopping at the port. Got a nice, blue leather bag at Rogers leather goods. They have very nice shoes, boots, bags, and belts. Meant to buy some rum cake but forgot. We left port at 10pm. Next up was a glorious day at sea to enjoy our loungers on our balcony. And we did for sure. The pool areas were crowded on sea days, as on most ships. Medallion. It should be able to locate traveling companions, but several times we tried and they weren't where it said they were. Maybe a delayed response? Debarkation is simple. We had flights from FLL so we walked off with our one suitcase around 7:30am. Didn't even need to use mobile passport--just showed them our passport. Very easy. Got Uber quickly. We enjoyed our cruise on Regal. It was relaxing and fun. Read Less

Princess are excellent. With the recent news about Covit 19 and Princess ships being involved, I think they are doing an excellent job at keeping everyone informed and being so good with their cancellation and refund policy. This is a beautiful ship. The atrium is big, light and comfortable. Really enjoy the International Café for snacks 24é7. The food and entertainment is first class. The employees are excellent. Love the little cooling pool at the rear of the ship, even although it is close to the smoking area. Sometimes the bar staff are a bit slow serving tables. The food is first class, though sometimes the dining rooms are very busy at certain times and you have to take a buzzer and wait to be called. Enjoy sharing tables and meeting people from other countries. Embarking and disembarking are very well handled. Love Princess and we are booked for two future cruises. Nothing to complain about. Read Less

The price was great and the port was close enough to drive there. The room was large enough and kept clean by the steward at all times. He provided the requested ice the whole trip. The food was good if not super in buffet and servers there were very friendly and attentive. We will probably book this trip again in a few years and will watch prices on Princess cruises closely. Thinking about their Alaska trip in the near future. Entertainment was the highlight of the trip...the stock singers and dancers were much better than the usual groups are. The comedy act on two different nights was excellent. The crowd had a great time with him...his first name was AJ and I cannot remember his last name. It was my first time on Princess and I will try them again. Read Less

EXCELLENT IMPROVEMENT BY PRINCESS CRUISE LINES AS AN ELITE MEMBER We never thought princess would have outstanding service & abundance of variety & quality food. They had 4 or 5 different buffet line that never seems to be crowed we planned to do anytime dining but after tasting the quality food in the lido we had enjoyed our meals at the buffet. The royal princess decor was beautiful and clean ship always someone taking care of business. The entertainment was excellent with dancer's and singers along with the comedy & other shows. The crew activities and clowning around was entertaining we really enjoyed the dance off in the pizza....along with the captains toast & elite party. The water show was interesting just like they have in las vegas but smaller but enjoyable. Embarkation & debarkcation was wellorgainzed and prove to be effective in leaving the royal princess we are looking forward in sailing on the royal princess again. Read Less

My partner wanted to sail under the Golden Gate Bridge one last time so he convinced me it would be great for both of us. I had expected to have sunny days with a little bump here and there but that is not what happened. No sun, cold wind and all kinds of sea bumps. I enjoyed the food in the buffet and the dining room but my partner did not. Our cabin seemed smaller than usual for a balcony cabin but the mattress on the bed was heavenly. Could have spent the entire cruise on that mattress. We did 2 shore excursions with 1 in Kauai which was cooler than I expected and the other one in Hilo which I knew would be cold. However besides being cold it started raining and became very windy. Both of us ended up with a cold. On Maui and Honolulu we shopped since both of us had previously been there. The weather for these two islands was perfect and warm. When the call came that we were to be confined to our cabins, we just enjoyed our balcony more than ever. Read Less

This was our first Princess cruise, so we truly didn't know what to expect other than what we had read and what Princess is known for. Embarkation was a breeze even if we were required to fill out a medical questionnaire stating our exposure, or lack of exposure, to Covid-19. No temperature check or screening of any kind. Once onboard, we found evidence of what all the previous reviews had mentioned. This is an older ship and shows it with rust in many areas, disabled elevators, etc. Even with these shortcomings we were still quite excited to begin our 25th wedding anniversary cruise. The first noticeable observation was that this cruise was populated with older adults. The largest age group represented was the 70+ group. Many walkers, canes and electric scooters. Since this itinerary was 15 days and right in the middle of the school year, we didn't expect to see many young people, but we weren't truly prepared for this demographic. All that said, we had a great time. Our dining room staff was top notch, the Broadway-type shows were very good and the magician/comedian(Christopher James) was hysterical! There were several activities during the many sea days and the food was quite good. We paid the up-charge for the Crown Grill steakhouse and felt it was money well spent. Sadly, everything changed on the 12th day. We were informed that a passenger on the previous cruise has contracted the Coronavirus and, regardless of usual cleaning practices, we were now considered exposed to the virus. We were allowed to dine for our lunch meal after which we would be confined to our rooms. Masks were issued and social distancing was encouraged for lunch, but instead most folks treated it as if this would be the last meal they would receive. Taking as much food as they could carry to their rooms. While confined to our rooms, Princess did an amazing job of keeping us fed, amused and informed. The captain would make frequent announcements and we had meals and activities delivered to our rooms. Our stewards would place a tray/container at our door, knock and then stand a safe distance away. We had booked a balcony, so access to fresh air and sunshine was immediate. The folks in inside staterooms were allowed to walk the upper decks, in small groups, on a controlled schedule . Princess also gave everyone free wi-fi and added new content to the "on demand" TV viewing options. Our last port, Ensenada, was eliminated so we could head directly back to San Francisco. We floated in limbo for a couple days until Oakland graciously accepted us. We didn't realize how good we had it until we were placed in the hands of US authorities. Princess did everything right with the information and supplies/services they were provided. The generosity of Princess was exemplary. I have nothing but good things to say about how our crew, and the Princess team, dealt with our constantly evolving situation. Read Less

Princess cancelled our Far East cruise and the same day we were booked on to the Coral Princess going from Buenos Aires to Santiago. South America has always been on the bucket list so off we went. Embarkation was fast and well organised and so was disembarkation. Two ports had tender boats which was well organised. The ship is a little tired in places but the service from all the crew was excellent, the food at all the restaurants was really good as was the entertainment. First time back on a Princess ship since 2008 and we were very pleasantly surprised at how good it was. We were very pleased that they have installed hand basins outside the Horizon buffet and crew were very insistent that you had to wash your hands before entering, there were hand sanitizer stations as well and also outside or by all eating areas. The shore excursions organised by the ship are a ridiculous price so all of ours were organised either prior to the cruise or at the port when we arrived. The ports of call were excellent with the exception of Punta Arenas where you definitely need to get out of town. Read Less

Let me start off by commanding the crew who fought through adversity and came out shining. Kudos to all who worked on this voyage of so many things wrong. We got into Ft. Lauderdale 3 days early to relax and do a little sightseeing - whoops - it rained most of the three days! But, we did have a great Valentine's dinner at the Old Heidelberg Inn close our Best Western hotel. The staff at this hotel desperately require training in customer relations at minimum. Actually, they should be fired! But that is another review on Trip Advisor. Embarkation was quick and actually running early. Got to our cabin (B755) at the back of the ship with a great stern view, nice balcony and just the right size of room for 2 weeks of togetherness. Then, on to explore a bit until our luggage arrived. Nice layout to public rooms, but some of the lounges appeared to be "add-ons" becoming part of the hallways. What happened top intimate Barrs? We did find one tucked away - the Explorers Lounge. This is where the trivia contests were conducted each evening which made for some entertaining evenings. Speaking of entertaining - the floor shows in the Princess Theatre were wonderful. Super talent on display with every musical. We did not take in the standup comedy shows (interfered with Trivia). We did not pack any formal wear so we ate at the buffet most days (breakfast, lunch, and dinner). Only had two breakfasts in the dining room and only three dinners on the non-formal days. Oh, and we tried Steamers as an add-on one evening when they had a two for one sale. Food - what a major disappointment since our last cruise (trans-panama) three years ago! We were served in the buffet, because there was an Norovirus outbreak on the previous sailing. You pointed to what you wanted and they put it on your plate. Hand washing before , after, and even during meal time. Enforced. Which is good and the staff did wonders. But the stuff they were serving up was not great. I have had better at a Chinese buffet at out local Chinese Restaurant in the town I live in - in the boonies of Canada. To order wine with your dinner was a task for the computer literate only. The Medallion app only worked some of the time. Twice we did not get the wine ordered and once we got charged but no wine showed up. To get coffee at any meal time you had to line up to have it served by crew. There were no floaters serving anything - they were all tied up in the buffet area. We got tired of shambling for coffee at breakfast on our third day out - we decided to have brekkie in the dining room. Fine, if you have an hour or so to have a simple meal. Service was super slow and not very attentive to your needs for coffee refill or any pastry or bun. The salmon served at breakfast was near raw and I ended up not eating more than two mouthfuls - c'mon folks - prepare food to guest standards - not some chef that is used to a spoonful of near raw salmon with little crackers. North Americans do not eat that way. Fish or sausages or bacon, eggs, toast, coffee (lots) and serve it up quick - not 45 minute waits. So that was a bust although we did try once more later in our cruise - same result - not to be tried again. Dinner was a long drawn out experience-- a good hour longer than breakfast. And again the food was not dining room quality. Except for one night we had steak and that was very good. So Princess got one out of three on dinners. None on breakfast. Steamers was just OK - a bit too greasy for my tastes. Also somewhat tasteless. At our second port my wife had an accident requiring 5 stitches at the ship's medical centre. That was traumatic enough but the shore excursion folks (on who's tour it happened) - were so sorry it happened they sent my wife a Stanley bear as a "get well" wish. But the medical centre charged us over $900 for 5 stitches. Still fighting with Princess Insurance on that one. After our stop in Curacao - we were supposed to go to Aruba - no way with the outbreak of Norovirus. So we headed back to Ft. Lauderdale a day early. Yes, they put us up at a nice resort (JW Marriott Turnbury Golf resort) but lunch for two (salad and a sandwich) hit $65. A bit out of my league. Too much drama for what was supposed to be a relaxing trip. Read Less

This was a first cruise for me and the first time in the Caribbean. I wish there would have been something or someone to explain how some of the options on the ship worked. The fine dinning was phenomenal! Excellent food and for the most part great wait staff! We always choose to share a table with others and got to meet many people from various walks of life! Our steward was wonderful! We felt very pampered and taken care of. I would have liked to have had more of the gameshow type entertainment during the day rather than so late at night. There was not enough seating for everyone at most of these events. They were very entertaining though!! The shore excursions need to have more descriptive write ups there were some we were disappointed with and some that were more that what we expected! The one piece of advice I would give to a first time cruiser is try everything!! Don't be afraid of it! You can always leave or not eat it but you'll never know till you try!! One last comment If you continue to do the Voice of the Ocean you need to make it better. I had intended to be in this when I signed up to cruise on the Princess but when I realized that it was karaoke that turned me off. On the first night we were there in plenty of time but did not get a vote and were told it was because we came after it started and that was not the case. On the second night of the tryouts the blond in the entertainment crew told us we had to vote as a group because we choose to share a table with some people we met on the ship. She was not nice about it when I tried to explain that we were not a group. Made me very mad. We also made sure we were there for the finally and at the correct door to get the clickers but could not get them because they were not out yet. The people that came close to the time of the performance got the clickers. There should be a way to go on the medallion app and vote. That would be easier for all. Read Less

This was to be a get away to make up for a trip that ended because of a family tradgedy. The ship was fine, but the extra amenities were lacking. We tried the special dining at the steak house and the porterhouse was chewy and the filet mignon that replaced it was not much better. The wine package was not adequately explained and could only be used in a specific dining venue. There were only a few wines that met the criteria for inclusion and others were surcharged although there was no refund if the cost was below the ceiling price. The entertainment was professional and well done, although I was a tad surprised, when a Motown show had no black singers or dancers. None of the shows had any black entertainers. The spa offered a thermal package, but the only difference between it and the regular free salon activities were plastic sandals, and a robe. Although there was a pool, it was not private with the exception that no children were admitted. The general ship population was able to use it at any time. The balcony cabin we had was not private because the Promenade was just outside and on weather permitting days had a steady stream of people traipsing by at all times. The cabin steward was excellent and everything was done promptly and effeciently. The regular dining menu,service and quality was very good. The excursions offered by the ship were very expensive and did not live up to expectations. One port was bypassed because of weather and safety concerns. I had expected this trip to exceed the amenaties and experiences we have previously had with Norweigian, but alas they did not. Read Less

We chose this cruise because we had never been on a cruise or to Hawaii so we figured we would kill to birds with one stone. We had a fabulous time. The crew was absolutely great! DJ Lovely, Molly, and Coco, to name a few were the absolute best! We loved doing the activities the music trivia and regular trivia was wonderful. But it was to hard to do everything. The ship excursions were to expensive you could get them much cheaper off the ship. Most of the food on the buffet was great and the servers were great as well, however being a previous owner of a bakery and baking many different desserts...the desserts were terrible!!! Cakes were dry and tasteless the pies were so thick like they added TOO much flour. Looking for Jan that won voice of the ocean, they gave us a card with their last name and info on it but we lost it. If we could find that out it would be great they live near us Read Less