We bid on an upgrade and were successful. Initially we were in a penthouse suite on Riviera deck. Room was too noisy to sleep so we requested a move. We were moved to Aloha deck at the back of the ship and unfortunately it was actually worse than the previous room. The guest service supervisor was rude and dismissive and told us we expected too much and should have spent more money on a better ...
Words to describe our first time on Princess: average, uninspired, meh, just ok. We usually cruise on Royal Caribbean or Norwegian, but since Crown Princess had a sailing out of SF during our ski week, we decided to try it. Going in, I knew it would be a smaller ship without the activities of an Oasis class RC ship. What I didn't expect was how average it all was. Nothing blew us away.
We ...
Friends were traveling on this cruise ship and I was invited to go with them. They had a balcony room on 14. I had to pay double for a room because I was considered "traveling solo!"
Public restrooms were horrible! Water was leaking from a light fixture in the ceiling while we were waiting for our room. That was a sign of things to come. Several leaks throughout the ship. Don't ...
We have sailed the Ruby twice in the past year (two different itineraries) and are sad to report that it has continuously gotten worse. The other negative reviews you see below, for the Ruby, are not lying. The ship's condition, staff, and dining needs a major overhaul. We are Captain's Circle Platinum so I am not just being biased to another cruise line when I write this negative review. This ...
We were so very disappointed with this cruise from the outset to our return!
First, the princess app was the first disappointment. it oftentimes did not work and was ineffective. we tried doing everything right the first time to avoid any problems, but management of the app was just not on top of things. (a) i could not get my grandson into the green lane; i called several times, and we were ...
We had to use cruise credits and didn't want to fly anywhere so it was really easy (we thought) going out of San Francisco as it is only an hour from our house and we can take the Vallejo Ferry to San Francisco. Great Ferry ride over the bay and called Lyft to take us to the Pier which is just under a mile. Took 35 minutes in the car as traffic was so bad (great driver though). Finally got to ...
In 2015 we had cruised the Royal Princess in the Caribbean for 10 days and it was wonderful. The ship was less that two-years old, lots of activities, the food was great, service superior, and the ship shinned from stem to stern. It was very sad to see the declines of this once great line. The service is still very good, but the ship looks worn, and the only good food to be found was in ...
My wife and I sailed on Royal Princess Cruise 15 Nights to Hawaii from San Francisco (27 Mar – 11 Apr) I am Elite Captain’s Circle Member.
Our Cabin Steward was excellent Elizalde. Also special praise for Mr Xavier (Guest Service Director) who was extremely helpful with a major issue I had with the Coffee Card/Elite Benefits.
Let me start by saying that Royal Princess Cruise Ship is ...
We were on a 15 night cruise to Hawaii on the Royal Princess from February 10th to the 25th. My wife and I are both in our 70’s and Princess has always been one of our favorite cruise lines. Sadly, the food on Princess has markedly declined and since food is a big part of cruising for us, we will consider other cruise lines before we choose Princess again. It is like saying goodbye to an old ...
We have done basically the same cruise 3 times. Always with Princess. This January 6-16 2023 was the third.
The food was ok at best. We tried the Concerto dining room the first couple of nights. First night - not bad and we joined another very nice couple. The second night, I felt like we were in a crowded cafeteria - the food was over cooked (prime rib) cold, underdone potato that was ...