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89 Princess Rome (Civitavecchia) Cruise Reviews

I took this cruise for The Suez Canal and the Arabia countries for their culture and religion and also a time for a good memorable vacation for me and which I’ve got from this cruise. I liked the entertainments in the theater also ... Read More
I took this cruise for The Suez Canal and the Arabia countries for their culture and religion and also a time for a good memorable vacation for me and which I’ve got from this cruise. I liked the entertainments in the theater also the lectures on destinations by Debbie. I still have more on my bucket list to go through yet. I was hoping on this cruise could’ve helped me make a quick decision on my next cruise but the future sale and captain circle staffs were always too busy and not warm to help us to achieve that goal. Disappointed! The conditions of sapphire really needs a update. It’s sanitary conditions is not updated. There are many leaking water stains or even wet spots in the hallways with strong moldy smell which I think is the main cause for the many people being sick with the flu like symptoms. I was happy that the dinning room head waiter attended to my dietary needs. Loo Hua Jiang from customers service desk helped me solved my airline booking problem with great effort and patience. The excursions were very good and the buffet lunch at movie-pic and the tea at the KingsBury hotel were good. I wish there would have had a lunch scheduled for our excursion in Malaysia. It was a long time after our early breakfast and our excursion ended At 2 PM by the time we return to our cruise was close to 3. Overall we had a good cruise and now we’re safely home and time to start planning our next cruise. Read Less
Sail Date November 2019
My husband and I were on the 28-day Grand Mediterranean Adventure on the Sky Princess, the fourth in the line of Royal-Class Princess Ships. The cruise was early of the inaugural season, and it wasn’t without some bumps, but overall, we ... Read More
My husband and I were on the 28-day Grand Mediterranean Adventure on the Sky Princess, the fourth in the line of Royal-Class Princess Ships. The cruise was early of the inaugural season, and it wasn’t without some bumps, but overall, we believe the Sky Princess is a good ship that offers something for everyone. Overview: The Sky Princess is an exquisite addition to the Princess Cruise Line’s Royal-Class ships. Returning guests will find many well-loved familiar features, such as the multi-story Piazza Atrium, International Café, the Vines Wine Bar and an expanded Princess Live. There is also a new gathering spot, Take Five, a large jazz club that offers a terrific location for those seeking a cocktail and some quiet jazz music. It’s worth noting that this was a somewhat controversial move; Take Five supplanted Crooner’s and the Wheelhouse. Perhaps in response to the outcry from passengers, the Enchanted Princess, the next in the Royal Class line, will offer both Crooner’s and Take Five, according to the cruise line’s website. The ship also features an all-new Phantom Bridge escape room, although it was not ready when we boarded. We heard it would open during December 2019. Service: We were told on several occasions that the staff for this inaugural cruise was “hand selected.” If that’s the case, they selected well. Throughout the ship, service was, as far as we are concerned, five-star. Yes, guests will be asked to wait for a table during peak times for Anytime Dining, but that’s to be expected. We found the table service in the Main Dining Room and the Specialty Restaurants to be outstanding. Captain and Cruise Director: Captain Laakkonen was among the best we’ve experienced on the Princess Line. His noon briefings from the bridge were always entertaining, and we were impressed with the number of appearances he made throughout the day, including a Cruise Director Q&A that was informative, entertaining and humorous. Our Cruise Director, Alex Yepremian was also among the best we’ve experienced on Princess. He was thoroughly involved in guest activities and maintained an upbeat presence 24/7. We’ve never seen a Cruise Director who was so visible, and guests seemed to love it. Cabins: We love the new softer, and more spa-like, look of the cabins. In addition to the traditional plugs, the lamps feature USB plugs for charging computers and smart devices. Our balcony felt slightly larger, but we can’t fact check that. We did enjoy our time on the balcony, which featured two lounge-like chairs that recline as well as a small dining table. Unfortunately, the extra interior chair and table has been removed from the cabin, leaving only one desk chair. At times when we ordered room service, we moved the balcony chair into the cabin. It is also possible to request a larger “dining” table for a meal, but it made for crowded service. Bathroom: We were happy with the bathroom. The shower, while small, was serviceable. We were particularly impressed by the water pressure, which was outstanding. Others have noted the odd placement of the toilet roll under the vanity, but that area offers additional storage if you prepare for it. We brought a tray that we bought at Target (Dimensions - 13.78 L x 10.24 W x 2.4 D) that quite coincidently fit perfectly under the vanity. I stored my make-up there and moved it to the desk/vanity area when applying make-up. Gym: The gym on this ship is enormous, with something for everyone. We were particularly pleased that, while crowded, we never had to wait for a treadmill. On the other hand, we were extremely disappointed that the treadmills, while brand new, did not offer any fan feature whatsoever. This, combined with the stale air frequently found in a crowded gym, made for an uncomfortable experience. Otherwise, the gym was five-star. Dining: We really enjoyed the menus in the Main Dining Room. Because we were onboard for 28 days, there were several “repeat” menus, but there was enough variety that we were typically quite happy with our options. Buffet: The buffet is enormous and well stocked with a variety of International foods. We don’t tend to eat at the buffet, but on the occasions that we did, it seemed that there was something for everyone, although clean and available tables could be hard to come by. Speciality Restaurants: Bistro del Mar: Bistro del Mar was a major disappointment for us. As background, we had not heard great things about the specialty dining restaurant, but we like to try things for ourselves. The escargot fried balls appetizer was greasy and almost inedible (and we love escargot). My husband’s duck was serviceable, although he admitted that he makes better duck at home. I ordered the fish and chips, which presented more as fish sticks just a bit larger than French fries. Overall, a big disappointment. But the most disturbing aspect of Bistro del Mar is its placement. It’s an on the Promenade Deck 7 overlooking the Plazza. There are no doors or any form of soundproofing to separate activities occurring in the Plazza. That would be fine if the Plazza were featuring a string quartet (as it often does), but on the night we dined, they were hosting some sort of disco trivia night. To add insult to injury, in addition to ambient sound, they actually broadcast the disco trivia festivities into the speakers in the restaurant. We left before dessert in frustration. Sabatini’s: In the past, Sabatini’s has been more of a “chef’s table” experience, where most courses are preselected for you and you have a choice among a few items. The new menu offers more choice, but we found it slightly less satisfying. The fondue was actually more of an overly rich soup, although the pasta dishes were (as always) absolutely delicious. The main dishes were quite good, but, overall, we prefer the “old” Sabatini’s. Ocean Terrace: We loved the sushi bar, which features something for everyone (even those who don't like sushi.) Prices were outstanding there and they offer nice appetizers with purchase of a drink. The Ocean Medallion Experience: This is where Princess will (eventually) shine. They are currently treading a thin line because a portion of their guests are older and would prefer to leave their smart phones (if they have them) at home. We, however, loved it, and look forward to the day when it adds more functionality, including daily menus, a full listing of program activities, etc. Currently, our favorite Medallion features include the “find a shipmate” feature that allows you to locate friends on board, as well as the feature that allows your Medallion to open your door upon arrival. We found the feature that allows you to order a drink delivered to your table to be overly difficult to use. We did figure it out, but it was glitchy during our voyage, and often didn’t register the orders. In the end, we mostly opted to stand in line at places like the International Café, although it’s easy to see that this feature will be terrific once it gets worked out. Shops: It appears is much more space devoted to shopping, a trend we’re seeing more often on cruise ships. We don’t shop in the stores – they tend to be overpriced and we’d rather spend our money ashore – but it did seem that folks were enjoying the shopping experience. Library: The ship no longer offers a library, much to the disappointment of many guests. There was, however, a “mobile library” that featured a range of new best sellers. Guests found this difficult, because the mobile library was available only during brief times. Cruisers on the Sky (or other future Royal ships) would be well advised to bring their own books, or download them to their smart devices. Production Shows: Seeing a production show requires advance preparation (the Princess Theater does not offer adequate seating), so guests must try to get to their seats at least 30 minutes in advance. We’d heard great things about a new show called “Five Skys,” so we arrived at the theater an hour prior to showtime and were among the last to get a seat. We were blown away by the costumes, dance, singing and staging. The storyline for “Five Skies” is odd at best. It’s built around a gamer (yes a gamer) who is trying to reach all the “fifth sky.” I’m not sure why Princess thinks there will be gamers in the audience, since they make up a small and very specific portion of the population. Coincidentally, my husband is a serious gamer (he loves international travel because he can collect unique Pokémon characters), but even he found the premise for the show ridiculous. Storyline aside, though, it was thoroughly entertaining. Medical: Unfortunately for me, I had an opportunity to experience the Medical Services on board the ship. I had contracted an acute upper respiratory infection that required treatment. I found the medical professionals on board the Sky to be top notch. They triage guests efficiently, and treat all with respect. Because I had a fever, I was put into isolation until my fever was normal for 24 hours. It took 48 hours, during which time I discovered that those in isolation can order room service off the Main Dining Room menu, which is a nice touch for those who want it. Lotus Spa: Shortly after being released from medical isolation, I decided to treat myself to a hair styling in the Lotus Spa. While the wash and blow dry was fine, I must say the tactic of “hair shaming” – pointing out dryness, lack of body, etc. – in an attempt to upsell to a conditioning treatment to be tasteless. I’d have had no issue with an offer to add a conditioning treatment, but my stylist talked throughout my blow dry session about the quality of my hair. It was extremely unpleasant and I made a note not to return. Enclave: The Enclave is a favorite spot for us during sea days. It’s pricy, but if you have sufficient on-board credit (as we did by combining a $1,000 OBC Landmark Sale with $300 in Future Cruise Deposit dollars and a $250 Shareholder OBC), it is, in our opinion, a terrific expenditure of dollars. It should be noted that the Enclave is a very different product to the Thermal Spa on pre-Royal class ships. The Thermal Spa is nice, but does not in any way compare to the luxurious offering of the Enclave, which includes 12 hot loungers, steam showers, three spas and a large hydro pool. In the past, we were told passes were limited to 40, but we’re not sure that they were as limited during our voyage. It was, at times, quite crowded, with people having to wait a bit to get a hot lounger, which is “home base” during a visit to the Enclave. Read Less
Sail Date November 2019
This was a seven day mediterranean cruise I took with my two sisters. We chose this ship because we were limited to this specific week and there weren't that many choices for a seven day cruise in November, plus we were excited to be ... Read More
This was a seven day mediterranean cruise I took with my two sisters. We chose this ship because we were limited to this specific week and there weren't that many choices for a seven day cruise in November, plus we were excited to be on a new ship, the Sky Princess had just launched a few weeks prior. Overall, we had a great time, the ship was new and clean, staff were helpful, excursions were fun and mostly the food was very good. I've been on Celebrity, HAL, NCL mainstream lines as well as Crystal. I was looking forward to the Princess brand, having heard good things and thought it would be on par with Celebrity and HAL. I was somewhat disappointed and would probably choose the other two over Princess in the future unless the itinerary was what I really wanted. I'm not saying that Princess was bad, just a little below what I expected. For a brand new ship I was expecting some wow or surprises, but everything just was average and the same. This was a medallion cruise and that was the major innovation encountered. Not sure if it added that much to our trip other than not having to scramble for a card when needed. But it did help when ordering, as we had the drink package the bartenders did not have to verify anything and the ordering on your cell phone was pretty cool when I tried it, it worked for drinks but food was slow and came cold. Also, there are some privacy issues with medallion such as your default photo comes up as you pass the interactive screens throughout the ship as well as the full names of all the individuals in your cabin are listed on the screen outside your door. Other things I was underwhelmed with were the shower curtain still being used on a brand new ship, the specialty seafood restaurant we tried was no better than the main dining room, there were few occasions of rude staff both to me and observed to other guests, and I found the other guests in general to be more pushy and rude than comparable lines - not everyone of course- but more than there should be. Some issues may have been due to noro being on this cruise when we boarded and despite the crew's best efforts it was never fully eradicated causing so much extra work for a new ships crew (those touch screens throughout the ship may not be the best to avoid noro). Embarkation was delayed several hours. Our cabin steward was great and always cheerful, but it was obvious the poor guy was exhausted, as were much of the staff. So maybe these combined issues contributed to some of the issues we observed. We ate most meals in the main dining room and Alfredos, these were mostly very good. We tried the buffet once, but there were long lines due to the noro and the fellow passengers were pushy and rude. As noted the specialty restaurant was fine, but not special. We only went to one show with the singers and dancers, it was quite good. We didn't do any trivia or similar activities. As a port intensive cruise, we were not on the ship during the day much, but the one sea day was fun to spend on the outside loungers of which there were many to spare. The Princess excursions we took were either good or very good. I wished there were more enrichment activities, I didn't see any on the dailies (only port talks which were at inopportune times). Overall a good time, maybe my expectations were a little high. Read Less
Sail Date November 2019
The ship is new. We got a Norovirus alert the day before we got on. Yes hard to believe a new ship with Norovirus. The crew was diligent and worked hard so that by the time we completed the 14 day cruise everything was back to normal. ... Read More
The ship is new. We got a Norovirus alert the day before we got on. Yes hard to believe a new ship with Norovirus. The crew was diligent and worked hard so that by the time we completed the 14 day cruise everything was back to normal. Nonetheless it still prevented us from doing the galley tour as part of the Chef's Table. The staterooms are nicely appointed but with light colored carpet in the hallways the carpet is already starting to show stains. More importantly the elevators are in a word "screwed-up". They seem to trying different "solutions" for the elevators but for some reason the "solution" is evading them. Doesn't seem like rocket science. The staff is sketchy. Our steward Leonardo was excellent. The service staff in the common areas and dining rooms however lack experience and often are not attentive- it was hard to get a drink. Likewise the food is uninspired. Lastly, this is a new Medallion Class ship. What a pain. The process to get online requires tech expertise most cruisers lack. Likewise the app interface is not intuitive and awkward to navigate. Moreover the app promises access that it fails to deliver eg. the ability to order a drink online! Read Less
Sail Date November 2019
Grand Mediterranean cruise and TA from Barcelona to Florida. Almost too many ports for us seniors. Fantastic ports except Morocco. Princess shore excursion was awful. Tour guide went on a political rant and brought us back 2 hours ... Read More
Grand Mediterranean cruise and TA from Barcelona to Florida. Almost too many ports for us seniors. Fantastic ports except Morocco. Princess shore excursion was awful. Tour guide went on a political rant and brought us back 2 hours early. Princess gave us 25% non refundable onboard credit. Remodeling of buffet was very good. Hand washing stations, more selections, better layout. Never congested. Back areas had specialty breakfast and lunches. Evenings back areas were a low cost specialty restaurant. Or overflow seating. New tables and chairs. Rooms and public areas had new carpets. Wall mounted tv. Shelf where tv used to be had an outlet so we used it as a charging station and storage. Room still had small table and we were able to get barrel chair. Chair Appeared to be brand new. New pain and varnish on patios. Good overall maintenance on ship. Food in dining room was unchanged. Menu repeated after 2 weeks. On Mediterranean leg, 2 restaurants were anytime dining, but on TA cruise one dining room was anytime and second became anytime at 7:30. Great waiters. Fairly fast service. Morning staff in buffet was often minimal in back areas. Often took 10 minutes to get coffee and juice or table cleaned. Pizza area much improved with larger selection Planks meat restaurant was $12, tons of food, good desserts. Crown Grill was very good. Only went there because we had so much OBC. Princess has cut entertainment staff. On cruise a year ago there was a cruise director, assistant, 4 junior, and activities director. This time cruise director, 3 junior, no evidence of activities director. Seemed like lots less activities. Teen center was opened afternoons on TA due to no kids on cruise. Very popular. Would live to see it continued. Production shows were all repeats even though it was 18 months since last cruise. Good variety of entertainment. Kory was very popular in crooners. Elite access for tenders was very fast. Don’t know about regular travelers. Took private tours mainly, so can’t evaluate tours except Morocco, very poor, azores very good. Had electrical problem in room and repaired quickly. Elite laundry took 3 days due to large number of elite. Done very well with no damage. Recommend both itineraries even though almost too many ports, especially on Europe part and when the 2 are combined. We had 6 days of ports in a row. Booked as 2 cruises to get more OBC Read Less
Sail Date October 2019
Great destinations - Rome, Athens, Valletta, Kotor, Corfu, Corsia, Naples, Palermo, Santorini, Barcelona, Katalolon, Dubrovnik, Sete and Nimes. This cruise had it pro's and cons. Very nice ship with excellent dining rooms. Theres a ... Read More
Great destinations - Rome, Athens, Valletta, Kotor, Corfu, Corsia, Naples, Palermo, Santorini, Barcelona, Katalolon, Dubrovnik, Sete and Nimes. This cruise had it pro's and cons. Very nice ship with excellent dining rooms. Theres a full walk around deck (deck 7) and sports facilities on deck 19. The Casino is well laid out, even though we don't use it and the Princess Theatre is a large and impressive venue for major performances. The Piazza was smaller than I expected, but served its purpose well. There's also a nice range of additional restaurants including the Crown Grill and Share. The shops and boutiques are what we'd expect on such a ship. Not much for them - except some expensive watches and sports cameras. Perhaps these Princess could add items and apparel more for men. The buffet style dining on LIDO deck was disappointing with poor quality food. I've been on three previous Princess cruises and the buffet on LIDO was very impressive. Not on this cruise. Allowing passengers to handle ladles and food one after another is also unhygienic and an invitation for a gastro outbreak - which is exactly what happened. We avoided the buffet dining after a forgettable experience on our first day. I'm thankful I and my wife had the good sense to abandon the meal and discretely dispose of the first bites. As it would turn out, the ship copped a wave of severe stomach virus (gastro) affecting and quarantining over a hundred passengers and some crew. We were lucky, avoiding the indignity, discomfort and agony of those affected passengers confined to their rooms - even on port days. An incident where the ship travelling at speed though the straits of Messina suddenly changed course, listing at 6% starboard, causing me to lose my footing towards an open balcony door on Riviera deck 14. I could no longer see the sky and with only the ocean looming towards me and being unable to stabilise my balance, this incident was extremely distressing. For a moment I thought it was all over. There was substantial damage to the food buffet areas as trays, plates, tables and chairs went flying. Pools were emptied and it was a very serious incident. A request for details of the incident was never provided by passenger services, who to our dismay denied the incident even happened. Food and crew in our dining room were amazing - 10/10 ! A wide variety of courses - something different every day in Club Class. High fives to MaitreD's Nazram and Daniel, to Cinta, our welcoming lady, our super fantastic waiters Mark, Ryan, Jelenna, Siti, Miriam, Dieri and Yongli. You made our dining an enjoyable experience and we can't thank you enough for your fine service. Entertainment: Again, pro's and cons. There were almost zero attraction shows in the Princess Theatre. Why, I don't know but no explanation was given. Very poor effort Princess ! However, amazing violinists "The Lado Duo", comic Richie Minervini and Hypnotist David Knight are superb! Look them up. "The Lado Duo" deserved their own showcase in the Princess Theatre - an opportunity lost by the entertainment director. Also, bing a mostly baby-boomer cruise, having main shows at 10.15pm is too late. Have one show at 9.30pm and the Princess Theatre will be full house every night. Malta was impressive and an unexpected surprise and our highlight. Italy stunning as were Greek destinations Athens, Plaka and Santorini. The Acropolis was busy and despite the crowds, easy to navigate. Take care on a wet day so you don't slip on the marble. Naples on the Italian mainland and Palermo in Sicily offer a journey you must experience to appreciate. You'll either love them or not but try to take in the tortured history of these places. If you can't see it in the buildings and streets, you'll see it on the faces of locals. Both these locations are close enough to the port to walk. Corsica, Corfu Montenegro and Dubrovnik offered amazing views, food, walks and historic sites. Barcelona didn't excite me as I thought it would - but it was Sunday. That said it was worth the stop over to visit the Sagrada Família church. This has to be seen to be believed. The fresh food/produce of the Port market in Corsica, just 50 metres from the ship is sensational! It's only open in the morning so go early and have breakfast. I'm of Italian background and honestly, the pizza I had here is the BEST I've tasted. Sooooooo fresh! Southern France reminded me of Tuscany and Northern Italy. The ancient Romans had much to do in France and oddly we saw more Roman influence than French, especially in buildings and wineries (mostly originating from Italian vines and owners). The Arena, located in Nimes, is a smaller cousin of Rome's 'Colosseum', again built by the Romans. Perfectly preserved and adjacent to the Roman temple, one would be excused for thinking they were in Italy. Just a heads up for diners who love seafood - some of the seafood on some islands are imported from Spain, such as muscles. Ask the restaurant if their seafood is local or imported or a mixture of both. Preservatives can set off allergic reactions, as so happened to my wife. Back on the ship, the so-so attitude of some crew at the front desk (passenger service desk) left much to be desired. Again, not all the crew but some seemed 'disinterested', kind of like the passengers were 'bothering them'. I've never experienced this on our previous Princes and MSC cruises and granted some passengers can be difficult but we are very respectful and didn't expect poor service from the desk. Our Stateroom was exceptional, on the Riviera deck and kept immaculate by Robelito, our stateroom steward. Embark/Disembark was flawless and smooth as was getting on/off during port days. Princess are very good in these areas. Internet is pricey but we had excellent coverage. The gym is very good as is the Lotus Spa, pools and general amenities. The medical staff are fantastic, helping my wife through 2 emergencies, one severe swelling due to an allergic reaction to a dinner on shore and another to help with a minor chest infection - thanks medics! One thing of importance - this 22 day cruise was two eleven day cruises back to back and Princess could have made a better effort to provide more variety like in room movies/TV shows and most certainly improve acts in the main Princess Theatre. If Princess want to join 2 cruises then please freshen up in-room entertainment at the start of the second leg. All up though, this cruise had its highlights and its horrors. We've done 5 cruises, the first 4 on Princess and one with MSC. Would I recommend Princess? Yes, of course but seriously, they need to move quickly on the issues I raised to keep their reputation intact. We'll be booking 3 new cruises over the next 18 months and if this is the new norm at Princess, then we'll be looking at another liner. Read Less
Sail Date October 2019
I chose Princess mainly because of the itinerary offered in the dates we preferred. I have cruised the Mediterranean before, but Princess offered some new ports I had, yet, visited. This trip was special, as it was eleven nights with my ... Read More
I chose Princess mainly because of the itinerary offered in the dates we preferred. I have cruised the Mediterranean before, but Princess offered some new ports I had, yet, visited. This trip was special, as it was eleven nights with my two grown daughters, neither who had ever visited any of the countries included. It was wonderful- great service,, attentive staff, and excellent excursions offered. We visited seven ports and took advantage of an excursion at each stop we made. We also enjoyed the dining and service provided ar each meal. The menu was good and varied. One daughter is a pescatarian, and she was a bit concerned about what the offerings might be, but she thoroughly enjoyed the choices provided and there was never an issue. Because there were three of us, we had a mini suite. I think I would upgrade to a full suite if I were to book again, just to give us that much more space. Though we managed just fine, accommodations were a bit tight. All in all , a most pleasant experience, and I would consider Orincess again if I were thinking of another cruise. Read Less
Sail Date October 2019
It's the only cruise line that I travel one .In fact my first cruise was on the Emerald. We arrived in Rome one day prior and it was amazing. As a platinum member the check-in was very fast. The ship was refurbished but the ... Read More
It's the only cruise line that I travel one .In fact my first cruise was on the Emerald. We arrived in Rome one day prior and it was amazing. As a platinum member the check-in was very fast. The ship was refurbished but the stateroom decoration is outdated. The food was very good . The boutiques aren't interesting even boring. The musicians are very talented and the singers also. The atmosphere was very relaxing. We had the anytime dining and its a great option if you want to relax. the entertainment presentations at the Princess theater were the worst I've seen so far. Our room cleaner wasn't friendly and helpful .The worts we had so far.I'll remember him for a long time. The ports offers very affordable shuttle that make your reconsider the necessity of paying for expensive excursions.The one in Corfu and Chania were a waist of money and my time. Read Less
Sail Date September 2019
This matched some places we wanted to see, particularly Crete, and also allowed is to spend a few days in Rome before the cruise and then in Athens after the cruise. Princess is one of the top cruise lines and embarkation was fast. Our ... Read More
This matched some places we wanted to see, particularly Crete, and also allowed is to spend a few days in Rome before the cruise and then in Athens after the cruise. Princess is one of the top cruise lines and embarkation was fast. Our bags were delivered minutes after arriving at our cabin. We only saw our cabin steward once at the beginning but there were no problems. The entertainment was good, however, we have been on ships that had far better entertainment. The excursions were great, although we could not dock at Mykonos, which was no fault to the ship. The excursion staff were very efficient and the shore side excursion people were very good. The only criticism would be that the food quality is not as good as it used to be, particularly in the buffet on the Lido deck. Overall, it was a good trip and we would recommend it. Read Less
Sail Date September 2019
Bucket list cruise for both me and my spouse and wanted to see if we would like to go back to the Greek islands for a further visit. And we will. Very surprised on how it was easy to embark in Civitavecchia and loved our stay for 2 days ... Read More
Bucket list cruise for both me and my spouse and wanted to see if we would like to go back to the Greek islands for a further visit. And we will. Very surprised on how it was easy to embark in Civitavecchia and loved our stay for 2 days before. Highly recommend it! First time booking a back to back cruise and i would not mind doing that again. I found the food was a little repetitive for my personal preference and not hot enough either in the dining room (anytime dining) and the buffet (world market). Breakfast was a little repetitive and Princess no longer offers toaster/grill to make your own toast, bagels so your toast, bagels, english are cold. Same for their eggs sunny side but under a heat lamps, so stiff and not good. They did offer build your own omelettes which was very good. We went to Kotor Montenegro twice and would do that again. We missed Mykonos because of high winds but that could not be helped. The staff were nice and mostly very helpful. I will cruise again with Princess. Read Less
Sail Date September 2019
Choose this cruise to experience Greece and its food, drink and culture. The good is that Princess did an awesome job on embarkment (no wait) and disembarkment. Excursion organization and cleanliness, and great staff. It couldn’t have ... Read More
Choose this cruise to experience Greece and its food, drink and culture. The good is that Princess did an awesome job on embarkment (no wait) and disembarkment. Excursion organization and cleanliness, and great staff. It couldn’t have been any better. I rated 4 stars because I wouldn’t take this cruise again. It was boring. Entertainment was for older people ( we were a party of 8 in our late 50s and early 60s). Pool parties and piano bar weren’t what we had on other cruise lines. After dinner we struggled to find things to do. We were looking for dancing or comedy. There was one great band with a woman singer that we found 2 nights and that was the entertainment highlight. We had people in our party fall asleep and leave during auditorium shows. We did trivia a few times and that was fun. Food and drink were awesome. Service was exemplary. Shore excursions ... mostly good, organized, good guides and clean bus on all with no waits. Crete we did a beach excursion and when we got there there weren’t enough lounge chairs for our party to be together, stained cushions on loungers and you couldn’t swim cause of the rocks .. not what we expected. Now Corfus excursion was awesome town and cooking class. Highlight of the trip. We booked wanting to see white beaches and bluest water with the white buildings and saw none:(. Too windy to go to Mykonos (which we booked for) and princess did nothing for us that day ie, free drinks, more entertainment so that felt like a wasted day. One more thing, we were on a Greek cruise and the nightly dining had no Italian or Greek food or appetizers. Would highly recommend they change this to have 2 or 3 options for the area every night. Also the wine and beer of that region would be a plus. Would recommend this cruise for older people. Read Less
Sail Date September 2019
We chose this cruise because of the ports of call and our Parents, who went with us, are Platinum members on Princess. The check in was the quickest we have experienced in comparison to Royal Caribbean. The Food choices each day in the ... Read More
We chose this cruise because of the ports of call and our Parents, who went with us, are Platinum members on Princess. The check in was the quickest we have experienced in comparison to Royal Caribbean. The Food choices each day in the restaurants were excellent and very appealing to look at. PROS: Check in process was efficient and quick The itinery was great. Ports of call were gorgeous and perfectly fit our bucket list. Staff was very friendly and professional. This was especially true with stateroom Stewards and casino hosts. Bar staff was quick and friendly. We booked interior rooms because we didn't plan on staying inside. Were very surprised with how spacious the rooms were and the bedding was so comfortable!! CONS: Entertainment was very poor and catered to over 70 crowd. No variety each night. Food in Dining rooms were great but Buffet selection and taste was poor. Part of our excursion was canceled to rough seas(Amalfi Coast and Pompei) They took us to Sarrento by bus and dropped us off at the square for 1 hour. Poor substitute for a boat cruise down the Amalfi Coast. Princess credited us $40 for the change in itinary. Eve though I appreciate the thought, I think this was highway robbery when you consider the substitution. I felt that Princess Excurtions did not credit us the appropriate amount for the shortfall. How can you compare the experience and price to being dumped at the city square to sit in the hot sun for an hour. I would have preferred to return to the ship and use the credit on another excursion. This left a poor taste in our overall impression of the cruise. They lost one star for this experience. Read Less
Sail Date July 2019
We took this cruise from Rome to Ft Lauderdale because it was a great price and I liked the stops. I wanted to see Barcelona. I was on my bucket list. It was quick and easy to get on but very slow getting off. I walk with a cane so ... Read More
We took this cruise from Rome to Ft Lauderdale because it was a great price and I liked the stops. I wanted to see Barcelona. I was on my bucket list. It was quick and easy to get on but very slow getting off. I walk with a cane so I took a wheelchair which sped up the process. Our cabin E623 was obstructed view. It had plenty of space for 2.womens clothes. We took anytime dining and took a shared table. The service was sometimes slow but we always met interesting people. The night entertainment was outstanding with a show in the Explorers Lounge at 9 and the theater at 10. Daytime did not have as many discovery talks. Mostly sales for jewelry and art. We started in Rome and went to Pisa/Florence ,Barcelona and Ponte Delgado. We were suppose to stop at Toulon but the water was rough. Read Less
Sail Date November 2018
I chose this cruise because it was going where I wanted to go at the time I wanted to go. I cruised on the Crown Princess from Rome to Ft. Lauderdale. My friend and I had a balcony cabin on the Baja deck. I found the balcony cabin to be ... Read More
I chose this cruise because it was going where I wanted to go at the time I wanted to go. I cruised on the Crown Princess from Rome to Ft. Lauderdale. My friend and I had a balcony cabin on the Baja deck. I found the balcony cabin to be smaller than other cruise lines I have traveled on. The beds were in twin position and were hardly separated enough to walk between. There was no sofa and there was only one chair in the cabin. Storage was ok. Felt we had plenty of closet and clothes storage for our things. The shower was a bit small, but worked ok. Dining was give or take. I had heard the food was not up to par and I think I would have to agree with the comments. Entertainment by the crew was great, the entertainment in the Princess theater, was meh. There were a few activities, progressive trivia was fun and we met many new and great people on our cruise. Service was great from the bars and others. I had a problem with our steward, cannot prove it, but had some money missing 278 EU. I have to blame myself for not making sure it was in the safe, but it disappeared some how and I don't think anyone else could have entered our cabin. I reported it to guest services and security. They came and did a search of our cabin, but no mention of replacing the missing EU. He did keep our room neat and clean and always made sure we had plenty of ice. Unfortunately we incurred some pretty rough seas and we were not able to see Geona. But Livorna was the replacement port and it was a fun day. We did not do any shore excursions through the ship, so I cannot comment on them, but the private tours we did were great at Toulon and Barcelona. The cruisers were definitely an older age than I am used to, when we debarked from Rome there were only about 9 people on the deck for the sail away party, but it was all in all a good trip. I am a travel agent so since I completed all their training I did get to travel as an Elite passenger. They certainly treat their Elite passengers special, with special happy hour snacks each night, but no break on the cocktails. No more two for one and it is now held in the Fuzion bar instead of the other one. We had a mini bar setup and an invite to a wine tasting while at sea. I would have to say the wine selection on the ship was not the best and the price for bottles of wine was more than I expected to pay for the brands they offered. I will cruise Princess again, but will probably try another destination. Read Less
Sail Date November 2018
I have been sailing on Princess for my last 8 cruises. I have found a cruise line that is comfortable for me. This TA from Rome to Fort Lauderdale was chosen for the dates and for a Rome departure. Prior to sailing, I had read complaints ... Read More
I have been sailing on Princess for my last 8 cruises. I have found a cruise line that is comfortable for me. This TA from Rome to Fort Lauderdale was chosen for the dates and for a Rome departure. Prior to sailing, I had read complaints re the Crown Princess as to bad entertainment, food and ship condition .Cruise director, Angela was always present and provided lots of fun activities, Entertainment was very good. Maybe, the best entertainer, I ever have seen onboad ship was Simon Bowman singer and showman (ftom London's west end). Food was typical Princess food (good but not gourmet). The Crown is not a new ship but has nice features and lounges. Magic moments, the Captains Welcome night with the champagne and the passengers, pop up choral performance. (both in the Piazza with onlookers, lining the stairs for 2 decks) A;ready booked for a TA next year. Read Less
Sail Date November 2018
We chose this cruise for the itinerary: from Europe and the Mediterranean through the Suez Canal and the Middle East and over to Southeast Asia. The entire process of embarkation and disembarkation was very smooth and surprisingly ... Read More
We chose this cruise for the itinerary: from Europe and the Mediterranean through the Suez Canal and the Middle East and over to Southeast Asia. The entire process of embarkation and disembarkation was very smooth and surprisingly glitch-free, it was a well-organized ship. Some pluses: Good quality and variety of food Safety drills/pirate drills were informative and reassuring Comfortable beds and hot showers. Indoor stateroom was plenty big for the two of us, and the live ship camera made it feel like we had a balcony view. Some really nice crew members, and a great captain Emphasis on hand washing Cleanliness throughout the ship The down sides: Boring/silly activities better suited to a nursing home. Library was nearly empty when we boarded in Rome. Bad idea when there are six days straight at sea. Sneaky charges (use of the term “complimentary” when things weren’t free) Bombarded with ads for jewelry, spa treatments, etc. It was overkill, and very annoying. Waste of so much paper – ads, daily schedules. Dubai excursion was awful (but guide was good) We had only 8 min to visit the spice souk, and Dubai Museum was lousy (dark, crowded, uninteresting) Recommendations: Have a check-out system for library books Paper recycling system Smarter, more engaging activities – teach about wildlife in the area, or the geography and history of places as we pass by them. Use stateroom TVs to post schedules unless paper is requested, stop with all the ads Bigger and better variety of music for longer cruises versus the same songs over and over for a month Keep sick people out of dining areas, off tour buses (require masks?) Read Less
Sail Date October 2018
We are a senior couple who choose this cruise mainly for the ports which didn't disappoint. We used princess transfers before and after cruise. We also booked our flights and our cruise insurance thru them. Using princess ... Read More
We are a senior couple who choose this cruise mainly for the ports which didn't disappoint. We used princess transfers before and after cruise. We also booked our flights and our cruise insurance thru them. Using princess transfers we got to the ship early afternoon. At that time our cabin was ready. Our cabin was E320 obstructed view on deck 8 mid ship. The obstruction to the outside was minimal which made us happy. Everything was in good working order and our cabin steward, Roger was very pleasant and efficient. We always choose anytime dining as we like to meet new people. The wait for a table was not excessive. We ate in the MDR every night. The food was average, sometimes good, sometimes not so good. Did not care for the buffet, not enough choices & the same almost everyday. We always enjoy the International Cafe for a lite snack or quick lunch. Afternoon tea on sea days was a nice treat & well done. We only saw one show with the ships singer and dancers which was very entertaining. We especially enjoyed Crooners Lounge w/ an excellent piano player. We did one ship excursion to the Amalfi coast which was mediocre, at best. The were too many people & the boat was crowded. At the remaining ports,we used local guides or the HOHO buses... The service was really where Princess shined. Our luggage was lost in transit by the airlines. The passenger service desk was outstanding in tracking our luggage & getting it returned to us in a reasonable length of time. In the interim, they gave us an allowance to buy some necessities to tide us over. I must mention an outstanding supervisor @ passenger service, Vitus Patel. He was so pleasant & efficient @ a stressful time. our disembarkation was very smooth as was the embarkation. We got to the airport in plenty of time. We had a great time & even the weather was great. Read Less
Sail Date October 2018
Because we wanted to cruise around the Mediterrean and visit certain countries. The special deal was a very good offer. This was our second cruise through Princess line and really enjoyed our first so this was how we came to our ... Read More
Because we wanted to cruise around the Mediterrean and visit certain countries. The special deal was a very good offer. This was our second cruise through Princess line and really enjoyed our first so this was how we came to our decision. We opted for a balcony stateroom this time and to wake up with a different view in the morning was great. The process of embarkation was smooth and staff were wonderful. Food was good and plentiful. The speciality restaurant was very good. Downside is the decor needs sprucing up. Looking a bit shabby. The other problem was with the doona. It was a heavy doona and although we have the airconditioning up high it was very hot. Some other passengers said the same thing. We ended up removing the doona and settled with two sheets instead. The shore excursions were very good. Information was relayed to us promptly and efficiently. The entertainment was excellent! As it was on the previous cruise. Very happy with this. Read Less
Sail Date September 2018
I had my concerns when I booked this cruise because of some of the reviews I read. However, the itinerary seemed great and I thought I'd give Princess a try. In the past, I have sailed Royal Carribean and Carnival. I was very ... Read More
I had my concerns when I booked this cruise because of some of the reviews I read. However, the itinerary seemed great and I thought I'd give Princess a try. In the past, I have sailed Royal Carribean and Carnival. I was very impressed with my trip and would say I preferred my overall experience on princess over RC and Carnival. Things I liked: - the interior rooms, while still small, didn't feel as small because the room had a full closet and cabinet space. Also had a mini fridge and amazing beds and pillows. - great steward and overall staff on the ship. I didn't drink much but the lines at the bar always seemed minimal. - no need to check in and out your towel which I loved because it saves you time where other cruise lines I'd have to wait in line. - efficient boarding off the boat at stops. We even got to one port 30 minutes early. This is critical because you only get so much time at the stops and you don't want to spend a while trying to get off. - wonderful variety of food. Now it's still cruise food so I can't say it was spectacular but I always found something I enjoyed to eat and felt the variety was much better then RC. -the hours of the food buffet and other dining options was done well. It drives me crazy when cruises offer food and then at certain times they shut down or only have one thing open so you're waiting a while. This wasn't a problem and in general I never felt like finding a table to eat at was a problem -super smooth sailing this trip. I hardly knew I was on a boat. -not overwhelming upselling. Yes, they had posters up or commercials and flyers but it wasn't in my face. I could just flip the channel or throw out the flyer and move on with my day unlike some cruise lines that have people hounding you at the buffet to buy a speciality restaurant meal. - the tv actually really stood out to me in a good way. I like to watch tv to fall asleep and on other cruise lines the same thing plays so much over and over. Princess seems to play the same set each day so the next day you're on to the next episode and not the same one. Certainly wasn't a ton of channels but far better then other cruise lines I've sailed. The things that could be improved: - the shore excursions I felt were overpriced for what you get. I think a lot of people feel this way on cruises but compared to RC I'd say much more for the same type of thing in my opinion. -like most cruises, limited deck chairs on sea days - no worse then other cruise lines though -wish there was a bit more entertainment on the cruise. It wasn't terrible but I'd say average and very music oriented. Overall I loved my cruise with princess! Read Less
Sail Date September 2018
I chose this cruise because our agent was able to tie it in well with a land trip we were doing earlier. It also included many places that I have always wanted to visit, and some I hadn’t heard of too. When booking we were not told it ... Read More
I chose this cruise because our agent was able to tie it in well with a land trip we were doing earlier. It also included many places that I have always wanted to visit, and some I hadn’t heard of too. When booking we were not told it was 2 back to back cruises, but this did have an effect on the cruise. Ports included were:- Salerno, Kotor, Corfu, Crete, Mykonos, Athens, Santorini (substituted with Corfu), Kotor, Messina and Naples. Our documents told us that we wouldn’t board until 1pm, but our shuttle dropped us off around 11am. We were pleasantly surprised that they were already boarding groups and we didn’t wait more than 1/2 hour in the terminal before going onboard. First thing we notice about our balcony cabin was that the bed looked soft and inviting. And it was. Second thing, and this was echoed throughout the ship, was that furnishings and the whole ship looked worn and tired and in need of refurbishment. We found the entertainment in the Princess Theatre to below the standard of our last cruise on the Regal. Some of the guests were average, and there were not many “production” shows. Due to this being 2 back to back cruises, some shows were actually repeated and several of the guest performers did 2 shows, but with different material. Unfortunately because of the back to back cruises the menu in the dining room was repeated on a few nights. I was really looking forward to “lobster” night, and was extremely disappointed. It was small, tough and tasteless, and others who returned theirs received replacements which were no better. Had better in Horizon Court for lunch the day after the second lobster dinner night (although it was a case of very limited numbers). Drink service in the dining room was very slow, and when asking for Cabernet Sauvignon it was a bit of pot luck if you got a decent one or a bad one. Very hard to find out which one you had from night to night due to anytime dining. Our room steward, Rodney, was very friendly, helpful and accommodating with requests. We received great drink service from Cedric in Crooners. We had been having afternoon cocktails at the International Cafe before discovering Crooners and their martini menu and delicious bar snacks. For a cruise of this length, we were informed in our paperwork to expect 3 formal nights but due to the 2 cruise status, there were 4. The itinerary included 2 visits to Kotor, and 3 sea days. At most of the ports I had booked ship excursions. On the whole, these were overpriced and tended to be very similar in format, something I didn’t notice until we were actually participating. These were moderate activity ratied but seemed to involve olives and local wines. I should have looked closer, but there was not a lot of choice. We did not have tours booked for Mykonos or Messina, as sometimes it’s just nice to get off and walk around without being herded here and there. However, I got bold, and thanks to the Cruise Critic Roll Call connected with other passengers and we had 2 ports where we had private tours booked. We were all mindful of the “all aboard” times, but we had great trips and no issues with the times. Both tour guides were from companies who had claims of never missing a ship on their websites. The trips were so much better than the ship tours as using smaller vehicles meant we could go places and stop at viewpoints that big buses couldn’t get to. Due to adverse weather/wind conditions, the Captain was forced to cancel our day in Santorini as the wind would have been dangerous for the tenders. This was the most disappointing thing about the whole cruise, as many passengers had booked solely due to this once in a lifetime chance to visit. Instead we revisited Corfu (well for those that had been onboard the first week anyway it was a revisit) which wasn’t the most desirable place for a revisit but safety is more important in the long run. For those of us on a two week itinerary, we visited Kotor, Montenegro twice, with the second time being a 2.30pm departure, which was a bit earlier than we would have liked. Disembarkation was handled well, although our stateroom had to be vacated by 8am. I enjoyed this cruise, but would not be looking to repeat these ports as I prefer to find somewhere new each trip. Read Less
Sail Date August 2018
We chose this cruise because it took in a lot of the major European landmarks that were on our bucket list. We booked it when the price was right (albeit an interior stateroom), but were upgraded to a better deck and a room with a view. ... Read More
We chose this cruise because it took in a lot of the major European landmarks that were on our bucket list. We booked it when the price was right (albeit an interior stateroom), but were upgraded to a better deck and a room with a view. Pretty happy about that. It was a great way to visit multiple cities so we could work out where we'd happily revisit, or not bother again. Embarkation/disembarkation was seamless, but not everyone onboard was getting on/off at the same time so that was to be expected. Cabin was clean and well appointed. Dining options were varied and menu choices excellent. Entertainment/activities was not as detailed as other cruises, but as we were ashore each day (apart from 3) it didn't impact us at all. We were up early and in bed early every day anyway. Stateroom Steward (Antonio) was brilliant..friendly and accommodating. We did 3 shore excursions with Princess...value for money and well run. The other 3 excursions were with another providers because they offered better value for the places visited. To be honest, while I enjoy cruising, it's all about WHERE I want to go, and if a cruise ship offers that in the best way, then I'll opt for cruising. As long as the rooms are clean, the bed is comfortable and the food is ok (and lets face it, if I don't have to cook then I'm already liking it) then the actual ship doesn't make any difference to me at all. The one thing cruising has trumps over other forms of travel..you only have to unpack once!!! Read Less
Sail Date June 2018
We chose this cruise predominantly because it was convenient both in length and destination. Nonetheless, the itinerary was great and easy enough to plan shore excursions with local agents or simply going ashore on your own. The ship ... Read More
We chose this cruise predominantly because it was convenient both in length and destination. Nonetheless, the itinerary was great and easy enough to plan shore excursions with local agents or simply going ashore on your own. The ship was in good condition having been refurbished in March last year. The beds were extremely comfortable and our mini suite was very spacious (more space than we really needed to be honest but it was the only category of cabin left available). The staff were very helpful and professional at all times and nothing seemed to be too much trouble. We arranged a transfer from Rome airport direct to the ship so we were not able to explore before but we have been to Rome before. I would recommend anyone see Rome beforehand if they have never been before. Embarkation was very smooth with no wait time. We chose anytime dining but actually only visited the main dining rooms on 3 occasions as the food in Horizon Court was delicious. The entertainment was disapppointing though especially the shows in the main Princess Theatre. Most interesting ports were definitely Salerno where we visited Caserta Palace, Viestri sur Mer, and Salerno itself (having already been to Pompeii and Amalfi coast on a previous cruise), and Kotor where we visited Budva, Perast and Kotor. Corfu, Crete and Mykonos are all easy enough to visit independently although all required a short transfer from the cruise ship port to places of main interest. In the case of Mykonos, there were two choices - a 15-20 minute local bus ride costing €1 each way or a 5-10 minute local sea-bus costing €2 each way which is what I chose. In Crete, there was a local bus service from the port costing €1.70 each way which took approximately 15-20 minutes from the cruise ship port (new port) to Old Town. Sadly, Princess arranged the bus transport in Corfu for those who didn’t want to walk the long distance and charged $14 per person. We chose to use a local taxi which we shared with another couple - total cost for the 4 of us was €10 (i.e. €2.50 per person)! Again, in Athens, we arranged airport transfer with Princess so didn’t see the city before departing. The transfer takes approximately 45-60 minutes so their transfer service at $29 per person seems to be a cheaper option than the potential cost of a taxi which was estimated to be around €79. Read Less
Sail Date June 2018
To see the best of Europe, explored Rome before embarkment, embarkment was very smooth and we were able to embark early. The cabin was excellent with a balcony that had a great view of the coastline for most of the cruise. The cabin was ... Read More
To see the best of Europe, explored Rome before embarkment, embarkment was very smooth and we were able to embark early. The cabin was excellent with a balcony that had a great view of the coastline for most of the cruise. The cabin was clean/tidy and always serviced regularly. The only fault was we were directly under the pool/bar deck and early 5.30-6 am we were woken with the setting up of the deck chairs and tables, and they would scrap them along the deck and this went on for a very long time. The shore excursion were great except on a couple we were not able to have a drink/toilet break or lunch, so at the end of the excursion everyone was thirsty and hungry. There enough pools and spas for everyone to be comfortable and the water was a comfortable temperature. There was not enough quality evening entertainment on this cruise. The service of the staff was exceptional. The shops on board appeared to have something for everyone, the pricing was reasonable. The food and service at all the dining centers was of exceptional quality. Read Less
Sail Date June 2018
Arrival in Rome, met immediately and escorted to the holding area before bus ride to ship. Embarkation was quick and we were on the ship and checking our cabin. AND yes, our cabin was available immediately. We had a inside cabin with ... Read More
Arrival in Rome, met immediately and escorted to the holding area before bus ride to ship. Embarkation was quick and we were on the ship and checking our cabin. AND yes, our cabin was available immediately. We had a inside cabin with 3 women, we had enough room for all our stuff, and enough towels! My only disappointment, was the entertainment was pretty bad - Even the headliner was just ok. She kept going flat.. just bad. - ALSO why do you use an electric piano, while putting it on a Lovely grand piano??? - really folks. Ports - Wonderful selection of ports - quick on and offs everytime. - No delays, even with tenders. Dining and bars - We had good food every night, had an amazing steak at the specialty Steak House, good service with a smile from everyone. On Lobster night, the staff came around offering more lobster to anyone who wanted that - Who does not love that! Favorite place on ship - Adults only pool on Riviera Deck Aft, We had breakfast there every morning. Perfect Over all, well tended ship, good friendly crew, and good ports. Read Less
Sail Date May 2018
The ports on this cruise were amazing everyday we woke up in a different county and, the weather was perfect it was a wonderful cruise. The ship was redone I haven't seen much of a difference from the last time I was on it about 2 ... Read More
The ports on this cruise were amazing everyday we woke up in a different county and, the weather was perfect it was a wonderful cruise. The ship was redone I haven't seen much of a difference from the last time I was on it about 2 years ago. The bedding was new and very comfortable but other then that it ship looked pretty much the same. I love princess its' a great cruise line. they have a laundry room which makes life so much easier. The food wasn't as good as I remember it being the first week there wasn't a thing I could rave about was very surprised since on the regal 9 months ago the food was amazing lots of seafood even lobster for lunch. Not on this cruise seafood wasn't plentiful and, a lot of the food was dried on the buffet. The entertainment also was just ok nothing was great. They had a singer that they called Sinatra but he sounded nothing like Frank Sinatra . The band was great . The second week the food got better and the third it was once again very good. That first week I don't know what happened. We had to ask almost every night for more butter they only put two pats on the table .There were never bread sticks they stopped putting them in bread basket which I love they told me machine was broken but, they had it up in Elite every night. The cruise was very good the only fault we have was I feel that they have been cutbacks on the food. The Crown is a perfect size ship not to large and, not to small just right for us. Read Less
Sail Date May 2018
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