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341 Princess Rome (Civitavecchia) Cruise Reviews

I chose this cruise because our agent was able to tie it in well with a land trip we were doing earlier. It also included many places that I have always wanted to visit, and some I hadn’t heard of too. When booking we were not told it ... Read More
I chose this cruise because our agent was able to tie it in well with a land trip we were doing earlier. It also included many places that I have always wanted to visit, and some I hadn’t heard of too. When booking we were not told it was 2 back to back cruises, but this did have an effect on the cruise. Ports included were:- Salerno, Kotor, Corfu, Crete, Mykonos, Athens, Santorini (substituted with Corfu), Kotor, Messina and Naples. Our documents told us that we wouldn’t board until 1pm, but our shuttle dropped us off around 11am. We were pleasantly surprised that they were already boarding groups and we didn’t wait more than 1/2 hour in the terminal before going onboard. First thing we notice about our balcony cabin was that the bed looked soft and inviting. And it was. Second thing, and this was echoed throughout the ship, was that furnishings and the whole ship looked worn and tired and in need of refurbishment. We found the entertainment in the Princess Theatre to below the standard of our last cruise on the Regal. Some of the guests were average, and there were not many “production” shows. Due to this being 2 back to back cruises, some shows were actually repeated and several of the guest performers did 2 shows, but with different material. Unfortunately because of the back to back cruises the menu in the dining room was repeated on a few nights. I was really looking forward to “lobster” night, and was extremely disappointed. It was small, tough and tasteless, and others who returned theirs received replacements which were no better. Had better in Horizon Court for lunch the day after the second lobster dinner night (although it was a case of very limited numbers). Drink service in the dining room was very slow, and when asking for Cabernet Sauvignon it was a bit of pot luck if you got a decent one or a bad one. Very hard to find out which one you had from night to night due to anytime dining. Our room steward, Rodney, was very friendly, helpful and accommodating with requests. We received great drink service from Cedric in Crooners. We had been having afternoon cocktails at the International Cafe before discovering Crooners and their martini menu and delicious bar snacks. For a cruise of this length, we were informed in our paperwork to expect 3 formal nights but due to the 2 cruise status, there were 4. The itinerary included 2 visits to Kotor, and 3 sea days. At most of the ports I had booked ship excursions. On the whole, these were overpriced and tended to be very similar in format, something I didn’t notice until we were actually participating. These were moderate activity ratied but seemed to involve olives and local wines. I should have looked closer, but there was not a lot of choice. We did not have tours booked for Mykonos or Messina, as sometimes it’s just nice to get off and walk around without being herded here and there. However, I got bold, and thanks to the Cruise Critic Roll Call connected with other passengers and we had 2 ports where we had private tours booked. We were all mindful of the “all aboard” times, but we had great trips and no issues with the times. Both tour guides were from companies who had claims of never missing a ship on their websites. The trips were so much better than the ship tours as using smaller vehicles meant we could go places and stop at viewpoints that big buses couldn’t get to. Due to adverse weather/wind conditions, the Captain was forced to cancel our day in Santorini as the wind would have been dangerous for the tenders. This was the most disappointing thing about the whole cruise, as many passengers had booked solely due to this once in a lifetime chance to visit. Instead we revisited Corfu (well for those that had been onboard the first week anyway it was a revisit) which wasn’t the most desirable place for a revisit but safety is more important in the long run. For those of us on a two week itinerary, we visited Kotor, Montenegro twice, with the second time being a 2.30pm departure, which was a bit earlier than we would have liked. Disembarkation was handled well, although our stateroom had to be vacated by 8am. I enjoyed this cruise, but would not be looking to repeat these ports as I prefer to find somewhere new each trip. Read Less
Sail Date August 2018
Having travelled before both on Celebrity Cruises and Holland America Line it's not easy to find cruiseships and itineraries that might excite us. It was the second time we travelled with Princess and we enjoyed as much as the first ... Read More
Having travelled before both on Celebrity Cruises and Holland America Line it's not easy to find cruiseships and itineraries that might excite us. It was the second time we travelled with Princess and we enjoyed as much as the first time. The ship's decoration is older, still everything is very well taken care of. The cabin (interior) had the same usual size as we've seen in other cruise ships. The dining options are great (although Celebrity Cruises has a superb gastronomy offer) since they also offer " anytime dining". Times in ports of call are definitely the great advantage of Princess Cruises, comparing to other companies. Princess allows passengers to use both Jacuzzis and Pools by night, until cinema sessions of "Movies Under The Stars" end, around 11 pm. Many passengers watch the movies while at the jacuzzi, which is a very interesting possibility. Popcorn and blankets are also provided during cinema sessions. Only weak point was the entertainment. Apart of the "Movies Under The Stars" cinema option, most entertainment is only focused on older couples and non-european tourists. The service quality is similar to Celebrity Cruises. Considering the price and the overall experience, it's a great option for both new and experienced cruise travellers. Read Less
Sail Date August 2018
We chose this trip due to the itinerary. The ports were amazing and the rooms and beds and service were well above average. Unfortunately the entertainment was well below sub par. Nothing to do most of the sea days and cruise Director was ... Read More
We chose this trip due to the itinerary. The ports were amazing and the rooms and beds and service were well above average. Unfortunately the entertainment was well below sub par. Nothing to do most of the sea days and cruise Director was almost never around. We have been on 5 other cruise lines with well over 150 days at sea and this was the worst entertainment we have ever had. The itinerary was the reason we choose this trip and that part was amazing. Nice long days in the ports and an absolutely beautiful part of Europe to visit. Staff was very helpful and the food was great at the buffet but a little poor in the main dinning room. They had a very small menu in the dinning room and it made it hard to find something enjoyable to eat. Bars were good and tipping was not necessary but because of that most drinks were weak but good. Good trip if you don’t care about the entertainment. Read Less
Sail Date July 2018
We and another couple took this cruise to see a large number of places as a first visit. We briefly explored Rome for 4 days prior to joining the ship. The embarkation and disembarkation was seamless. We booked a transfer from the ship ... Read More
We and another couple took this cruise to see a large number of places as a first visit. We briefly explored Rome for 4 days prior to joining the ship. The embarkation and disembarkation was seamless. We booked a transfer from the ship to the airport to fly home - again was extremely smooth. Our cabin had a balcony - it was used a number of times - entering/leaving port, watching the coast as we sailed along, and just getting some sun. We opted for fixed traditional dinning. The food was the best food we have had on any cruise ship. The wait staff were attentive and fun to be with. The entertainment was good with many exceptional performances. We enjoyed the comedians the most. The house band was very good and we enjoyed the song & dance performances. We typically had shore excursions during the day and became tired after dinner - we rarely stayed up late. I enjoyed the astronomy introduction - some of the ship's lighting was reduced to facilitate seeing the stars and 5 planets - Venus, Earth, Mars, Saturn, Jupiter. The ship's staff had a mixture of recorded audio and live discussion. The cabin staff was attentive, efficient and very interested in what we were going to do each day. We were consistently treated as valued guests - any request was handled very quickly. All but 3 of the excursions were provided by Princess. They were well done, but some of the descriptions of the excursions and reality did not match. Comments were submitted to ship's excursion staff and were acknowledged promptly. In one case a partial refund was made. Read Less
Sail Date July 2018
For the onboard staff and crew, I have nothing but praise. We also had 14 days of sunny skies and a sea like glass. It was almost eerie that it was so calm. This was true across all ports we visited in Greece, Italy, and Barcelona. ... Read More
For the onboard staff and crew, I have nothing but praise. We also had 14 days of sunny skies and a sea like glass. It was almost eerie that it was so calm. This was true across all ports we visited in Greece, Italy, and Barcelona. We didn't find out until we got on the ship that the popular 2 for 1 happy hours had been eliminated on most (if not all) Princess cruises.. This really angered a lot of passengers and was a quick way to get a heated bashing of Princess going just about anywhere on the ship. This problem was caused by the Princess Corporation and not the ship. They seem to put more priority on selling their drink package vice guest preferences. This was a complete policy failure on their part. We did not buy that package and will not buy it in the future. On formal night they served lobster, but whatever they served looked more like crawdad. It was another major area of complaint in all dining rooms. Again, this was not caused by the ship but rather th company buyers for the product. Another failure for Princess apparently trying to save money. I felt sorry for the waiters who had to field all of the complaints they got. On the second half of this cruise when lobster was served, we bypassed it completely. The ports of call were fabulous, and we had no real complaints on them. Other than the above, this was probably the best one we have done out of 8 cruises in various parts of the world. Read Less
Sail Date July 2018
We chose this cruise because of the value and the incredible destinations. Princess offers some of the best destinations at sea. We had a great trip and I will say that Princess treated us far better than any other cruise line I've ... Read More
We chose this cruise because of the value and the incredible destinations. Princess offers some of the best destinations at sea. We had a great trip and I will say that Princess treated us far better than any other cruise line I've been on. They actually upgraded us to a balcony room free of charge upon arrival as a honeymoon gift. We also were granted dining credits and $100 onboard spending credits. This was awesome! We had the best dinner ever at the Princess Grill (specialty dining). The filet was absolutely perfect and so was the lobster. We left there with our bellies quite full. Also we got to experience their new luxury mattresses and they were AMAZING! So comfortable and we always got a good nights rest. Nothing like the sway of the ocean to put you to sleep. I also loved how long the ship stayed at each port (they give you cold water and a facial wash cloth upon arrival ). The pools were great! It was so nice to have a freshwater pool and not have to worry about getting a mouthful of salty water or burning eyes. A nice plus was that they had an adults only pool that was usually pretty empty! Cons: This ship needed some upgrades. It seemed like the decor was outdated and the dining rooms seemed dull. (we often asked to be seated next to the windows). Also, the included food was subpar. When we cruise we usually LOVE going to the dining room for breakfast on sea days and we went once on this cruise and were highly disappointed with the minimal selection. The buffet had better breakfast offerings, but even that was disappointing. The buffet was maybe the quality of a 2 star diner. I often felt that I was scrounging for lunch options that I enjoyed on this ship. Luckily most of our days onboard were at a port and I was able to get food off the ship (this gets expensive). The pizza station and burger station were meh. Not anything memorable. I ate at both once and it was enough for me. The international cafe was the ONLY 24 hour food option and it was bleh. There was remade sandwiches and pasta salads. Very minimal options when late night hunger hits. There were a few good nights in the main dining room when they served lobster and shrimp. Also the escargot was to die for! We were also hugely disappointed in the lack of entertainment available. We usually like to go to all the entertainment possible on our cruises. We found that we were back in our stateroom by 9-10PM bored watching movies or sitting on the balcony or spending too much in the casino just to ward off boredom On previous cruises we have had great cruise directors that get everyone hype and excited to participate in games on board. Not the case with this cruise. Didn't even know who the director was and the nightlife was non-existent. It's true what they say about it being a floating nursing home. Bingo is really your only entertainment option and it costs money. Read Less
Sail Date June 2018
We chose this cruise because it took in a lot of the major European landmarks that were on our bucket list. We booked it when the price was right (albeit an interior stateroom), but were upgraded to a better deck and a room with a view. ... Read More
We chose this cruise because it took in a lot of the major European landmarks that were on our bucket list. We booked it when the price was right (albeit an interior stateroom), but were upgraded to a better deck and a room with a view. Pretty happy about that. It was a great way to visit multiple cities so we could work out where we'd happily revisit, or not bother again. Embarkation/disembarkation was seamless, but not everyone onboard was getting on/off at the same time so that was to be expected. Cabin was clean and well appointed. Dining options were varied and menu choices excellent. Entertainment/activities was not as detailed as other cruises, but as we were ashore each day (apart from 3) it didn't impact us at all. We were up early and in bed early every day anyway. Stateroom Steward (Antonio) was brilliant..friendly and accommodating. We did 3 shore excursions with Princess...value for money and well run. The other 3 excursions were with another providers because they offered better value for the places visited. To be honest, while I enjoy cruising, it's all about WHERE I want to go, and if a cruise ship offers that in the best way, then I'll opt for cruising. As long as the rooms are clean, the bed is comfortable and the food is ok (and lets face it, if I don't have to cook then I'm already liking it) then the actual ship doesn't make any difference to me at all. The one thing cruising has trumps over other forms of travel..you only have to unpack once!!! Read Less
Sail Date June 2018
Excellent cruise for 3 weeks across Mediterranean. Wonderful service, easy embarkation and disembarkation. Everything ran smoothly. The service in the dining area and the sky lounge was excellent. The ship was clean, the food was good and ... Read More
Excellent cruise for 3 weeks across Mediterranean. Wonderful service, easy embarkation and disembarkation. Everything ran smoothly. The service in the dining area and the sky lounge was excellent. The ship was clean, the food was good and there were a variety of types of food from which to select. The excursions we chose were well guided for the most part. The only two negative comments pertain to the maitre 'd's control of the dining room and the entertainment. The dining room is set to open for late service at 8;00 p.m. Most people waited. However, there were some who just wandered in and took their places up to 15 minutes before opening and there was no one at the maitre 'd desk to stop them. Another annoyance were those diners who felt that an 8:00 p.m.; seating meant 8:30 or even as late as 9:00. This puts an extra burden on the servers and the kitchen, and keeps them far later into the night than proper. After all, by 6:00 a.m. they are all at work again. Furthermore, casual dress should not include overly tight clothing or short shorts on women, or tee shirts, shorts, flip flops and sandals on men. This isn't Carnival Cruises. The entertainment was thin and weak. Most of the time the Wheelhouse Bar, formerly my favorite place to sit and enjoy music, ran music videos on a large screen. The talent offered was sketchy or just plain bad. There were few shows, most of them repeats for us from prior cruises. Read Less
Sail Date June 2018
We chose this cruise because of the itinerary . My husband and I took our children, spouses and grandchildren (party of ten) on the 7 day cruise. My husband and I had gone on a previous cruise on another cruise line a few years ago and ... Read More
We chose this cruise because of the itinerary . My husband and I took our children, spouses and grandchildren (party of ten) on the 7 day cruise. My husband and I had gone on a previous cruise on another cruise line a few years ago and wanted to take our family to see some of these places. We booked 3 balcony rooms and 2 rooms across the hall. We were very disappointed in the cruise. The food was just o.k. - not as good as the food on other cruise lines that we have been on. There were no extras such as making animals out of towels, ice sculptures, waiters dancing like we have had on previous lines. We have always loved the waiters and cabin personnel on other cruises and hated to leave them. We met no one we felt that way about on this cruise. We found the crew members indifferent and not very friendly with the exception of the girls handing out plates & silverware in the buffet dining room. The cabins were very nice and the public areas. Most of the excursions were excellent. Read Less
Sail Date June 2018
We chose this cruise predominantly because it was convenient both in length and destination. Nonetheless, the itinerary was great and easy enough to plan shore excursions with local agents or simply going ashore on your own. The ship ... Read More
We chose this cruise predominantly because it was convenient both in length and destination. Nonetheless, the itinerary was great and easy enough to plan shore excursions with local agents or simply going ashore on your own. The ship was in good condition having been refurbished in March last year. The beds were extremely comfortable and our mini suite was very spacious (more space than we really needed to be honest but it was the only category of cabin left available). The staff were very helpful and professional at all times and nothing seemed to be too much trouble. We arranged a transfer from Rome airport direct to the ship so we were not able to explore before but we have been to Rome before. I would recommend anyone see Rome beforehand if they have never been before. Embarkation was very smooth with no wait time. We chose anytime dining but actually only visited the main dining rooms on 3 occasions as the food in Horizon Court was delicious. The entertainment was disapppointing though especially the shows in the main Princess Theatre. Most interesting ports were definitely Salerno where we visited Caserta Palace, Viestri sur Mer, and Salerno itself (having already been to Pompeii and Amalfi coast on a previous cruise), and Kotor where we visited Budva, Perast and Kotor. Corfu, Crete and Mykonos are all easy enough to visit independently although all required a short transfer from the cruise ship port to places of main interest. In the case of Mykonos, there were two choices - a 15-20 minute local bus ride costing €1 each way or a 5-10 minute local sea-bus costing €2 each way which is what I chose. In Crete, there was a local bus service from the port costing €1.70 each way which took approximately 15-20 minutes from the cruise ship port (new port) to Old Town. Sadly, Princess arranged the bus transport in Corfu for those who didn’t want to walk the long distance and charged $14 per person. We chose to use a local taxi which we shared with another couple - total cost for the 4 of us was €10 (i.e. €2.50 per person)! Again, in Athens, we arranged airport transfer with Princess so didn’t see the city before departing. The transfer takes approximately 45-60 minutes so their transfer service at $29 per person seems to be a cheaper option than the potential cost of a taxi which was estimated to be around €79. Read Less
Sail Date June 2018
To see the best of Europe, explored Rome before embarkment, embarkment was very smooth and we were able to embark early. The cabin was excellent with a balcony that had a great view of the coastline for most of the cruise. The cabin was ... Read More
To see the best of Europe, explored Rome before embarkment, embarkment was very smooth and we were able to embark early. The cabin was excellent with a balcony that had a great view of the coastline for most of the cruise. The cabin was clean/tidy and always serviced regularly. The only fault was we were directly under the pool/bar deck and early 5.30-6 am we were woken with the setting up of the deck chairs and tables, and they would scrap them along the deck and this went on for a very long time. The shore excursion were great except on a couple we were not able to have a drink/toilet break or lunch, so at the end of the excursion everyone was thirsty and hungry. There enough pools and spas for everyone to be comfortable and the water was a comfortable temperature. There was not enough quality evening entertainment on this cruise. The service of the staff was exceptional. The shops on board appeared to have something for everyone, the pricing was reasonable. The food and service at all the dining centers was of exceptional quality. Read Less
Sail Date June 2018
We chose to do a 6 week cruise package as coming from Australia it is to far to come for just 2 or 3 weeks. As far as my husband and I are concerned we enjoyed our time onboard the Crown Princess we found it a much better ship than the ... Read More
We chose to do a 6 week cruise package as coming from Australia it is to far to come for just 2 or 3 weeks. As far as my husband and I are concerned we enjoyed our time onboard the Crown Princess we found it a much better ship than the Golden which we were on last year.. The staff were always helpful and we felt that they represented Princess Cruise Line very well...Our cabin steward was a delight and always ready to help in anyway. The entertainment was top class especially the Crown Princess singers and dancers. and as we were on for 6 weeks we did see repeat shows, but never bored. We did have one hiccup with a Princess excursion, but that was sorted out to our satisfaction. The Mediterranean has to be one of the best cruises as the weather was sunny and warm and the seas calm. We were lucky enough to be in the top 40 passenger couples for the Captain's Circle parties. so that in its self was a real bonus... Yes we enjoyed this cruise and liked the layout of the ship. Read Less
Sail Date June 2018
we chose this cruise for its itinerary. we boarded in Civitavecchia and disembarked in Barcelona 2 weeks later. from the get-go, we noticed that the crew was extremely courteous, friendly and attentive. the food quality was ... Read More
we chose this cruise for its itinerary. we boarded in Civitavecchia and disembarked in Barcelona 2 weeks later. from the get-go, we noticed that the crew was extremely courteous, friendly and attentive. the food quality was good-excellent especially in the main dining room and at the specialty restaurant, sabatini's; and, there was a wide range of vegetarian and gluten-free choices on the menus. we had been to many of these ports many times before, so it became a challenge to find something new to explore. 1. at Mykonos, we took an excursion to the island of Delos. Excellent. 2. at Santorini, i took the donkey path down (25 minutes and shaky knees). one off the bucket list. 3. at Piraeus/Athens, we paid 4.5 euros for a 24 hour any means of transportation ticket. look for the X80 stand about 100 meters from the terminal. we used these tickets to ride to and from Athens and to use the metro to get around in Athens. we also visited the Acropolis Museum (5 euros). a must-see. second one off the bucket list. 4. an excellent value is the hop on hop off bus in Kotor. a party of 2 pays 20 euros each; however, the 3rd person in your party pays only 10 euros; and, maybe even less for the 4th and so on. you can try to bargain with the ticket seller. for our party of 3, the average cost was about 17 euros; and, we got a ride to Risan with admission to the mosaic museum, a ride to Perast and admission to the maritime museum and a guided tour of Kotor. you can't beat this as the cruise ship cost or taxi fare would be about $150 or 100 euros. for 5 euros, you can have a boat ride to the island of the Church of Our Lady of the Rocks. beautiful views of this island from Perast. Read Less
Sail Date June 2018
Embarkation and disembarcation were the best we have experienced - we arrived early in Rome and expected to wait an hour for our time slot - but walked right on - 15-20 minutes - tops. Food was not so good - either in the buffet or in ... Read More
Embarkation and disembarcation were the best we have experienced - we arrived early in Rome and expected to wait an hour for our time slot - but walked right on - 15-20 minutes - tops. Food was not so good - either in the buffet or in the dining room (we tried both MichaelAngelo and DaVinci rooms. The Crown Grill was great - as those premium dining options normally are. Teh burger joint on 15th deck was really bad - we only went once, and we are a family with 3 grown kids - the burger joint is normally a staple for them. The inboard entertainment was not so great - generally pretty rehashed. Most of the hosts - karaoke, trivia - were pretty half-hearted - although the karaoke in Explorer's Lounge on Monday night was quite good - with the hosts helping keep things moving. Seemed like most programs had some type of technical difficulty at some point - and some of the hosts were a bit challenged for english - but not for enthusiasm. Shore excursions were very high priced - so we did not sign up for any. We arranged our own (tour of Corinth and Athens, beach day on Mykonos) or just went into port and found things to do (hop-on hop-off bus, waling tour...) spending just a fraction of what the excursions were charging. In all - the locales and ports were amazing and everything we hoped for - stunning sights. The ship was easy to get on and off, but the experience on the ship was average at best. Luckily, we had only one full day at sea and had ports all the other days. Read Less
Sail Date May 2018
We chose this cruise from recommendations from family and friends. Overall very disappointing. The customer service was poor and many staff members were in training. The restaurant food was average after being on other cruise ships that ... Read More
We chose this cruise from recommendations from family and friends. Overall very disappointing. The customer service was poor and many staff members were in training. The restaurant food was average after being on other cruise ships that were serving high quality meals. We were celebrating my husbands 50th and our 20th wedding anniversary. My brother had arranged through princess for there to be a bottle of champagne waiting for us in our room when we boarded and our daughter had arranged a bottle of wine to go to our room on my husbands birthday. Neither of these requests were actioned instead we received the day after we boarded two gift vouchers to redeem in the restaurant!!!! The bars around the ship very often only had the one person serving and there was a lack of bar people warking around the decks taking orders. There was a consistent stench on a couple of the decks and the toilets were very often out of order. We also mentioned some of the lift buttons were not working which stayed like this for the 14 days we were onboard. Overall a very disappointing cruise that really wasn't value for money. Read Less
Sail Date May 2018
This was our 3rd time on the Crown Princess and this time was very disappointing. The ship seems to be showing it's age. One entire bank of elevators was down for repairs the whole trip, the vibrations in the dining room was so bad, ... Read More
This was our 3rd time on the Crown Princess and this time was very disappointing. The ship seems to be showing it's age. One entire bank of elevators was down for repairs the whole trip, the vibrations in the dining room was so bad, it threatened to shake things off the table and we had never experienced such slow service. In fact, our first stateroom A614 constantly vibrated. It was hard to sleep. Ordering a drink was frustrating. It sometimes took 15 minutes or more to be delivered, which would upset others at our table. The waitstaff was friendly, but a lot of their time was spent apologizing for things that had gone wrong. The food was good and bad. Some dishes were better than other times on the Crown but others were so bad they had to be sent back. But the one thing that almost ruined the trip for us was trying to take a shower. The water would come on warm and after a short while it would start to cool then it would stop altogether! And it was usually just after we covered in soap suds waiting to rinse-off. It would come back on 2 or 3 minutes later and it would be ice-cold and slowly warm up.We called repeatedly for someone to look at it, and it was sometimes an hour or more before someone showed up. They would turn the shower on, wait a minute or two, and say, "It seems to be okay now" and leave. But it kept happening until we complained so much they moved us to another cabin. We may cruise with Princess again, but it won't be on the Crown. This cruise certainly has affected the way we feel about 'Princess'. If you want more information, you can contact us. Read Less
Sail Date May 2018
Arrival in Rome, met immediately and escorted to the holding area before bus ride to ship. Embarkation was quick and we were on the ship and checking our cabin. AND yes, our cabin was available immediately. We had a inside cabin with ... Read More
Arrival in Rome, met immediately and escorted to the holding area before bus ride to ship. Embarkation was quick and we were on the ship and checking our cabin. AND yes, our cabin was available immediately. We had a inside cabin with 3 women, we had enough room for all our stuff, and enough towels! My only disappointment, was the entertainment was pretty bad - Even the headliner was just ok. She kept going flat.. just bad. - ALSO why do you use an electric piano, while putting it on a Lovely grand piano??? - really folks. Ports - Wonderful selection of ports - quick on and offs everytime. - No delays, even with tenders. Dining and bars - We had good food every night, had an amazing steak at the specialty Steak House, good service with a smile from everyone. On Lobster night, the staff came around offering more lobster to anyone who wanted that - Who does not love that! Favorite place on ship - Adults only pool on Riviera Deck Aft, We had breakfast there every morning. Perfect Over all, well tended ship, good friendly crew, and good ports. Read Less
Sail Date May 2018
The ports on this cruise were amazing everyday we woke up in a different county and, the weather was perfect it was a wonderful cruise. The ship was redone I haven't seen much of a difference from the last time I was on it about 2 ... Read More
The ports on this cruise were amazing everyday we woke up in a different county and, the weather was perfect it was a wonderful cruise. The ship was redone I haven't seen much of a difference from the last time I was on it about 2 years ago. The bedding was new and very comfortable but other then that it ship looked pretty much the same. I love princess its' a great cruise line. they have a laundry room which makes life so much easier. The food wasn't as good as I remember it being the first week there wasn't a thing I could rave about was very surprised since on the regal 9 months ago the food was amazing lots of seafood even lobster for lunch. Not on this cruise seafood wasn't plentiful and, a lot of the food was dried on the buffet. The entertainment also was just ok nothing was great. They had a singer that they called Sinatra but he sounded nothing like Frank Sinatra . The band was great . The second week the food got better and the third it was once again very good. That first week I don't know what happened. We had to ask almost every night for more butter they only put two pats on the table .There were never bread sticks they stopped putting them in bread basket which I love they told me machine was broken but, they had it up in Elite every night. The cruise was very good the only fault we have was I feel that they have been cutbacks on the food. The Crown is a perfect size ship not to large and, not to small just right for us. Read Less
Sail Date May 2018
We chose this cruise as we wanted to experience the Mediterranean and Princess Cruise’s choice of ports were what we were looking for and having cruised with Princess before, we knew that our experience would be wonderful. Our ship ... Read More
We chose this cruise as we wanted to experience the Mediterranean and Princess Cruise’s choice of ports were what we were looking for and having cruised with Princess before, we knew that our experience would be wonderful. Our ship experience was what we expected from Princess. Staff were very welcoming and friendly and made you feel special. There were many types of dining experience to choose from .... from fine dining with great variety to choose from or to just snacking with hot dogs or pizzas while watching a movie under the stars. Our cabin staff were exceptional and friendly which made out trip even more special. Princess choices of port locations was were amazing and our 14 day cruise experience at these stunning locations will be locked into our memories forever. We renewed our wedding vows on board Princess Crown and Princess made our special moment even more special for us....an occasion we will never forget with Princess. Thank you Princess for an unforgettable experience. Read Less
Sail Date May 2018
Had the most fabulous time staff were u real so nice you were definitely treated like a princess nothin was a problem my husband found the bed too soft for his back they came changed mattress no prob good was Devine not one bad meal we ate ... Read More
Had the most fabulous time staff were u real so nice you were definitely treated like a princess nothin was a problem my husband found the bed too soft for his back they came changed mattress no prob good was Devine not one bad meal we ate in horizon davinci michealangelo and all outstanding and staff so nice excellent highly recommend will be going back when we left the ship each day shuttle bus or river boat waitin to take us no charge and no hassle with crowds the movie under the stars brilliant great films on and on the other side of the pool bands played the shows were great too Met lovely people on board and have to say the cleanliness was far before any cruise I did and only did one before but staff went out of there way to be so nice we really loved the formal night where the champagne glasses were all stocked up with wine that was amazing and there was free champagne Read Less
Sail Date May 2018
My wife and I booked 10 days Med cruise from Rome to Barcelona starting April 28, 2018. Two years ago we did British Isles cruise on Caribbean Princess and were satisfied with food, staff, entertainment etc. But this time on Crown Princess ... Read More
My wife and I booked 10 days Med cruise from Rome to Barcelona starting April 28, 2018. Two years ago we did British Isles cruise on Caribbean Princess and were satisfied with food, staff, entertainment etc. But this time on Crown Princess things were not so good,though embarkation was fast and easy. I attached 2 tags to each suitcase to find out latter that one suitcase is not delivered to my cabin due to both missing tags. As soon as we had entered our cabin we discovered that cabin assigned for us by Princess, has in fact two additional bunk beds on the walls and as a result our double bed had restricted passageways on both sides. I immediately complained to customer service supervisor who has a smell of alcohol in his breath and he had assured in a rude manner that this is exactly what I booked, period. I also requested to be connected with Customer Relations but was told that ship doesn't have telephone connection with headquarters at the moment. Unfortunately I did not choose the cabin at the time of booking because Princess as a part of promotion package promised to upgrade the cabin location and had chosen cabin E516 for 4 persons (2 bunk beds) just above Crooner bar, so we can "enjoy" music till 11PM. Just to mention I had a major spinal cord surgery a year ago which made it difficult for me to go around 12" protruded Bunk bed. Whilst complaining about cabin, I found my luggage at the reception desk missing all two tags I attached to it?! The food and entertainment were below average. During mooring at Kotor Bay the ship was dragged by strong wind dangerously close to the shore and listed, hitting sea bottom. Local captain then helped to move ship away from shore and in Corfu divers checked the ship for possible problems. Fortunately we were able to make it to Barcelona. Waiting staff was mostly nice and helpful, cabin was cleaned regularly and on time. Front desk staff was helpful especially Odeth (Mexico) she tried to help us with our cabin problem but management apparently was not concerned at all. I did not take any shore excursions, I planned to take because Princess increased internet prices about 20 days before the cruise. It cost me much less for more to use local Salerno Ferris from Piazza Concordia to explore most of Amalfi Coast without problem. One with better mobility could even explore Sorrento as well. As to other ports of call we found another couple to share taxi rides/ personal excursions with us which was cost/time more effective. In terms of fitness the ship has very small area on upper level for running and walking, the other ships designed better, though one might walk at the Promenade area Deck 7. Read Less
Sail Date April 2018
We chose this cruise because we love Princess Cruises and we have sailed on the Crown Princess before. We have also sailed on a 14 day Mediterranean cruise but we wanted to experience new ports and this 21 day cruise afforded us 9 new ... Read More
We chose this cruise because we love Princess Cruises and we have sailed on the Crown Princess before. We have also sailed on a 14 day Mediterranean cruise but we wanted to experience new ports and this 21 day cruise afforded us 9 new ports we had never been to. So we jumped at the chance to take it. We went to 2 new ports in France, Marseille and Touloune, we went to Corsica, we went to 2 new ports in Italy, Livorno and Salerno, we went to Dubrovnik,Croatia which we really wanted to see, and we went to Olympia Greece. Other other three reasons we went on this cruise is because it included the ports of, Barcelona, Spain, Mykonos, and Santerini, Greece. We also picked this ship because it was going to be coming out of a three week dry dock rehab period to freshen up the ship with new carpeting, bedding, venues, painting, and branding. The ship was sparkling fresh and new. Read Less
Sail Date April 2018
We haven't cruised for nearly 30 years so it was interesting to see how cruising in general had changed. We chose this particular cruise and cruise line because of the ports of call and the timing. We decided that 10 nights was ... Read More
We haven't cruised for nearly 30 years so it was interesting to see how cruising in general had changed. We chose this particular cruise and cruise line because of the ports of call and the timing. We decided that 10 nights was enough for us and by night 10 we were right. We were told onboard by other passengers that this cruise was a 'repositioning cruise' so 'don't expect too much in entertainment'. We didn't know this but it was true. We were expecting more guest lecturers, workshops etc that we used to have in previous cruises but the only lectures or seminars were ones where the crew tried to sell things. Having said that we loved the cruise, the ship, the ports of call, the food....everything. The ship was very clean and impressive. Needs more signage though - kept getting lost. Our cabin - inside and low down the ship because of movement - was suitable for our needs. Great wardrobe space and very comfortable beds. No problem there. I liked the fact that we could chose 'anytime dining'. Some times we just had a bowl of soup from one of the cafes. We didn't join in with the formal nights but that's ok we just went to other places for dinner. Horizons was superb, loved the International Cafe for a great coffee and cake after a day's sightseeing and the other restaurants were top class. As I said, not much in the entertainment but we only had 3 'at sea' days and we just wanted to relax. The spa was great - I joined the thermal suite for the cruise and it gave me a place to relax away from the general population. Service was spot on. Everyone seemed to be genuine in their greetings and happy to be there. Excursions were a little on the shallow side and expensive for what they were. Many of them entailed a great deal of coach time to get to places - Rome, Florence and Paris - so that made for a rather long and exhausting day. Yes we are planning another cruise and yes we would cruise with Sapphire Princess again. Read Less
Sail Date April 2018
While this is not my first time cruising, it was my first time on Princess. I have to say the service, staff and food were all exceptional. The staff was the most attentive of any cruise I have been on and seemed like there were a lot ... Read More
While this is not my first time cruising, it was my first time on Princess. I have to say the service, staff and food were all exceptional. The staff was the most attentive of any cruise I have been on and seemed like there were a lot more staff on this cruise than I have encountered on other cruise lines. The entertainment was adequate, but nothing that stood out. Of course, we were not on the ship for entertainment, but to see the wonderful sights in Europe. We chose not to do any excursions through Princess so can't comment on that. We did several through outside tour companies. The embarkation and disembarkation was extremely quick, easy and painless. I was shocked at how easy it went on both ends. The only complaint is that the speaker system on the ship was not good and was very hard to hear any announcements, including when the Captain would give details on upcoming ports, etc. I would definitely recommend Princess and look forward to experiencing another cruise with Princess in the future. Read Less
Sail Date April 2018
I Chose this cruise for two reasons, I had always wanted to do a Trans Atlantic Crossing, and I wanted a smaller ship. All my previous cruises were on much larger ships. Plus i have had great experiences with Princess in the past. The ... Read More
I Chose this cruise for two reasons, I had always wanted to do a Trans Atlantic Crossing, and I wanted a smaller ship. All my previous cruises were on much larger ships. Plus i have had great experiences with Princess in the past. The staff was great. Although it is embarrassing that they have been briefed on who has ordered the drink plan, and they keep an eye on you. The ship is old, and it shows, but the staff makes up for it. Would NOT recommend this cruise for Transatlantic Crossing, due to its size, after two days and a cruise director who needs to retire, I needed a few more spaces to walk around in. You can NOT be anonymous on this ship. The rooms are basic, and clearly if you look at seams in bathroom, they keep applying quick filler for cracks, in my cabin it was chipping off and falling on floor- just was not quite sure what it was at the beginning. Staff was great. However Effie Manger very kurt and rude. Lost a big sale do to his attitude. On other ships Effie managers have been great. Don't expect a lot of whizz bang from this ship, or educational classes, as they advertise for other ships. If you are looking to just read, relax, and go across the Atlantic, this is the ship of for you. Read Less
Sail Date December 2017
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