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310 Princess Romantic Cruise Reviews

Had to take this cruise because it was the last one doing New Zealand. The ship does not feel renovated nor new. Needs maintenance. Staff was friendly, mostly. But the excursion staff are not prepared to deal with problems, such as so many ... Read More
Had to take this cruise because it was the last one doing New Zealand. The ship does not feel renovated nor new. Needs maintenance. Staff was friendly, mostly. But the excursion staff are not prepared to deal with problems, such as so many cancellations. They should give us, those who reserved on time and then were canceled, some priority or compensation. We had too many stops canceled and the excuse was: It is a ship full of old people. Well.. leave them on board. Not my fault. I payed a full fare just to be stuck on board too many days. I had a bad altercation with excursions staff because of their lack of seruiousness. Avoid the IN THE FOOTSTEPS OF LORD OF THE RINGS TOUR. The Dunedin Overland was nice. Food was bad. Pizza was about the only saveable thing. And they should stop charging you for everything!!!! Weather not that nice. Main complaint, port stop cancelation and excursion cancelatinos. Very very upset. Disenmarkation perfect Read Less
Sail Date March 2017
The non screening of NRL games was a dissapointment as we were on the Sea Princess last year & seen every game but they showed most AFL games which was wierd as majority of people came from NSW & QLD. Legends bar was closed all day ... Read More
The non screening of NRL games was a dissapointment as we were on the Sea Princess last year & seen every game but they showed most AFL games which was wierd as majority of people came from NSW & QLD. Legends bar was closed all day which i could not understand. It was like winning the lottery getting a seat at the coffee lounge due to readers & knitters sitting there all day. Food was good but as usual the same menu as my last 4 cruises why don't they change the menu to Aussie as this ship travels from Australia all the time & only one Lobster meal in 3 weeks when it used to be every formal night. Every where you go on the ship there is something missing from the last trip always cutting back with everything except for the cost of the cruise. The string group Rhapsody Tris was awesome & so was Bravo. Read Less
Sail Date April 2017
We booked this cruise as seeing the ads for the new Majestic Princess it looked spectacular, and who wouldn't want to be one of the first to try it. For me it just didn't have any wow factor. The atrium was nice but ... Read More
We booked this cruise as seeing the ads for the new Majestic Princess it looked spectacular, and who wouldn't want to be one of the first to try it. For me it just didn't have any wow factor. The atrium was nice but that's it, no thinking this is fabulous. We like to spend our evenings having a few drinks in bars but there are only 3 on Majestic with very Iimited seating, this I was told was because the Chinese don't drink much Alcohol and as the Majestic is going to Shanghai soon it's set up for the Chinese market. The entertainment in the bars was very good but unless you got there very early you had to stand. The next big complaint was the food, it was just awful. It didn't matter where we ate it was Luke warm with no variety. Bland, cold food for 7 days was just awful. Again they have catered for the Asian market and not thought about the full price European guests. All in all a very disappointing cruise. Read Less
Sail Date April 2017
If you fly from the East Coast to Hawaii you may spend 11 hrs flying. However, 5 1/2 hrs to SFO, hop in a cruise ship and you maybe saving $1500 if you count airfare, hotels, food, tours etc./ Things to remember: passport, book your ... Read More
If you fly from the East Coast to Hawaii you may spend 11 hrs flying. However, 5 1/2 hrs to SFO, hop in a cruise ship and you maybe saving $1500 if you count airfare, hotels, food, tours etc./ Things to remember: passport, book your tours before you leave home, otherwise you may find later on the ship your tour is closed. If you are traveling from SFO remember the avg temp is 61degrees. from Nov-May. Be prepared to feel cold weather, rocky seas and winds upwards of 25 knots for 6 of the 15 days you are sailing. Bring warm clothes for 10 days at sea. We brought bathing suits but the pool temperature was in the low 70s. If you are courageous you may watch movies outdoors. Book your transportation from SFO airport to Pier 27 and back as soon as you sign up for the cruise. Warning, it may take up to 1.5 hours from the airport. Our trip took that long on a Sunday at Noon. It took 35 minutes to travel two blocks at Embarcadero. Tours are very short, the best is the Arizona-Missouri Memorial. Be prepared to just bring a camera, tons of people go thru everyday and the security folks make you rent lockers at the reception center. This forces the rest of the tour group to wait for you to return to the bus. Hilo, Maui and Makawao are excellent tours. Unless you need to find a Pharmacy, the Ensenada tour is not worth getting. Oh, yes, the Pharmacy is 50 meters from the ship. The activity crew keeps you busy all 8 days at sea. Between Hula, line dancing, Ukulele lessons, Hawaiian history, art, photography lectures, Who can forget gambling? How about Bingo? At Happy Hour you can BOGO at 1/2 price. You can eat practically 18 hours a day and just in case you get up in the middle of the night hungry, just walk to the coffee shop and get a snack and a latte. Feel nostalgic? Go to the nightly shows and listen to your favorite tunes, magicians, dancers and stale jokes comics. Feel hungry after the show? Go to the pizzeria for a couple of slices. After all of these, you only wish to had less time at sea and more time in Hawaii. After we arrived home we couldn't wait to go back to work, we needed the rest........ Read Less
Sail Date April 2017
I choose this cruise for the baltic experience but the service in the main dinning room was the worst i ever experienced and i have been on over 35+ cruises, with that being said the gym and the staff was very accomodating with all the ... Read More
I choose this cruise for the baltic experience but the service in the main dinning room was the worst i ever experienced and i have been on over 35+ cruises, with that being said the gym and the staff was very accomodating with all the cycling classes and fitness seminars etc. But what would the cruise experience be without the spa , the enclave was the highlight for my wife and myself we spent everyday relaxing especially after spending some very cold days at some of the destinations.the port stops were great but wasnt always accomodating, for example the cruise ship offered a paid shuttle bus at almost every port stop that should have and most of the time is offered as a courtesy with most other cruise lines.the entertainment was terrible maybe it was because the regal was in the baltic because when i sailed on the regal in 2015 new years almost everything was on point but i guess 3 years makes all the difference. Read Less
Sail Date April 2017
I will begin by saying that my husband and I have cruised enough to understand that not everyone's experience will resemble ours and that expectations have a lot to do with the overall satisfaction of the experience. We value the ... Read More
I will begin by saying that my husband and I have cruised enough to understand that not everyone's experience will resemble ours and that expectations have a lot to do with the overall satisfaction of the experience. We value the itinerary, the aesthetic of the ship, the quality of the food, the comfort of our cabin and above all, service. We do not expect to have a 5* gourmet experience when dining with 2,000+ passengers. We do expect staff members to be fully trained, professional and enthusiastic about performing their jobs. We also recognize that things will go wrong and we might have to adjust to conditions. We chose the Caribbean Princess and this cruise line for the itinerary and did indeed enjoy the ports of call as expected, although we would have preferred having an overnight stay in Dublin since our time there was far too short to even hit the highlights of the city. The reason for my average rating has to do with the ship itself and the quality of service provided by staff. From Guest Relations to the dining room, most employees were less than enthused about doing their jobs well and seemed to be going through the motions most of the time. Most of our complaints sound too petty to actually say out loud, but when we string them together it adds up to disappointment in this cruise line; starting with our dining experience. We chose anytime dining with the intention of sitting at a table for 2 at whatever time we decided to dine. When we arrived to the dining room each night, we requested a table for 2, and each night the Restaurant Manager asked the same question - would you like to share? The answer was always the same, (no thank you) but he kept asking the question each night. He actually looked visibly annoyed that we did not want to share a table and handed us a pager most nights with no comment as to how long we might be waiting. When we were seated, it was always at a table that seemed out of place in the room. The one we were seated at most frequently was in the middle of a traffic path (waiter station on one side and pathway to the door on the other) making the experience unappetizing. Many of the tables for 2 had no overhead light and no table light, which made it difficult to read the menu. Not to mention that it was not the least ambient. We finally complained and the next night we dined, we were seated at a table for two, about 4 inches from a table where another couple was seated. In my book, that is a table for 4. The food in the dining room was fine, but it did not always come out as ordered. Eggs were well done instead of over medium, meat overcooked, entire plate of food cold on more than one occasion, and for the life of me, I cannot understand why it takes an act of Congress to get a second glass of ice tea before I'd finished my meal. We finally gave up and booked a night in the barbecue restaurant for an up-charge of $12 per person. The night we were visited there the restaurant was almost empty and we had a nice, quiet table against the window all to ourselves. Unfortunately, the food was almost inedible. The pulled pork tasted watery and the side dishes might as well have been served off the buffet. In fact, I am not sure they were not since the restaurant seems to have been carved out of the original buffet space and still serves as extra seating during breakfast and lunch service. We did have one very enjoyable dining experience at the Crowne Grille on my birthday. We paid an up-charge of about $35 which was worth it just to dine in a quiet, pleasant atmosphere where we never felt rushed, ignored or displaced by the staff. The wait staff here were very attentive and offered menu suggestions including a surf and turf option that we appreciated. The lobster we ordered and all the side dishes were delicious, but both of our steaks were tough. However, the flavor was good and the temperature was as we requested which gets high marks from me. I would not hesitate to recommend this option to others. We ate at the buffet a few times (salad bar and cheese station were my favorites) and we had pizza by the pool more than once. Sad commentary when one of the best things we ate on this ship was a slice of pizza. There were other restaurant options that we did not try, but again, we were not there for a "foodie" experience, we simply wanted good food served in a nice environment by an attentive staff. Our interactions with Guest Services left us baffled as to the qualifications of some staff members. There were several unpleasant encounters, but the one that left us walking away scratching our heads was when we were required to present our passports for early disembarkation in France .We received a message to present our passports between the hours of 8 a.m. and 5 p.m. before the 10th of May. Unfortunately, the two days presented to us were port days and we had early excursions booked each day. When my husband attempted to resolve the issue, he was told that we must abide by the 8 to 5 requirement. The desk clerk fully expected us to forego our excursion in order to appear at the appointed time with our passports in hand. Don't hold your breath sister! Bottom line, my husband finally spoke to a person with some common sense and was allowed to present the passports at 7 a.m. Simple fix to a problem that should have been a non-issue to begin with. That sort of sums up how we felt about most of our interactions with crew members - issues that could have been avoided by using a little common sense. This ship sailed to some amazing ports of call and we will forever remember our time exploring the natural beauty and history of the British Isles. The ship that brought us there was unfortunately just convenient transportation and easily forgotten. Read Less
Sail Date May 2017
We booked this through Virgin holidays as we had to use a credit note. As it wasn't a Virgin cruise they went interested in helping. We contacted Princess cruises to explain that it was our Anniversary and the wife had special dietary ... Read More
We booked this through Virgin holidays as we had to use a credit note. As it wasn't a Virgin cruise they went interested in helping. We contacted Princess cruises to explain that it was our Anniversary and the wife had special dietary needs as she doesn't eat meat fish nuts or eggs, we were assured this would be dealt with. The shop was late docking in Southampton due to adverse weather conditions on its previous sailing, I totally except this but the Port of Southampton is a poor design for traffic when the ship is late. Perhaps they should have a park and ride system and bus people to the dock. We eventually boarded and yes it's a large ship holding 3000+ passengers. Our cabin was on the plaza deck room 206 with window view. Room was clean but small not suitable if you don't like small spaces. Our cabin boy Ronald was very nice friendly and nothing was too much trouble. Oh I forgot to mention when queuing at customer service to check in and collect your cabin key look for the person who has the form where you can sign to say you don't want to pay the daily gratuities. I personally will tip individuals who deserve it, it wouldn't surprise me that Princess cruises use the gratuities to boost the wages of the staff as many are not that we'll paid for the hours and work they do. On to the dining and first night we went to the Michalangelo dining room, imagine our dissapointment to find the staff including the head waiter were unaware of my wife's dietary needs. It took a lot of persuading to get my wife's meal requirements. It seems that the cruise company would rather treat everyone the same and not as individuals. The communication is distinctly lacking from this company, we had anytime dining and reception didn't explain that we could use other restaurants namely the horizon buffet restaurant on deck 15 we found this out from another guest. There are plenty of sunbeds although they are positioned rather close. There's plenty of entertainment although I was disappointed to find smoking was allowed in the casino. Princess cruises go above and beyond in trying to get as much money from you. The trips were far too expensive as was the photo packages. The ports we visited were really good although if you didn't book one of their trips you had to find out things like the courtesy buses etc yourself or from fellow guests who had been there before. It would take a lot to persuade us to travel again with Princess cruises Read Less
Sail Date May 2017
Me and husband have certain expectation when decide to go for Majestic Princess cruise ship, as most of our friends have very high regards of all the Princess cruises. Given Majestic Princess has launched on April 14 this year. We ... Read More
Me and husband have certain expectation when decide to go for Majestic Princess cruise ship, as most of our friends have very high regards of all the Princess cruises. Given Majestic Princess has launched on April 14 this year. We did 7 nights (cartegena, gilbratar, Toulon, Livorno, civittavechia) The ship is HUGE, but the overall services not being able to keep up to its size! What a disappointment becuz, no matter the services of photographers, services at eating outlet, food quality, wine selections, entertainments are not up to the standard. We expected the dining at evening might be much better, again, the food were not fresh enough, tasteless, often the food were luke warm, if not cold, when dishes arrived to our table. My room with balcony was pretty small, compare with other competitor. No couch or coffee table in my room. Entertainment programs were boring. Not sure if the management of Princess have the budget Issue or want? The ladies washroom right by the Theratre on deck 6 was dirty and smelly!!!! The staffs in the food serving area were impatient during breakfast! We paid the normal fare for Majestic Princess, definitely NOT value for money! What I can say is, won't choose Princess in future. Have to stick with other cruise ship. Read Less
Sail Date May 2017
Overall I was disappointed with the service we received. From everything I had heard and read I was expecting better service. I felt you are constantly nickel and dimed. we also had an unfortunate incident, we paid for the special coffee ... Read More
Overall I was disappointed with the service we received. From everything I had heard and read I was expecting better service. I felt you are constantly nickel and dimed. we also had an unfortunate incident, we paid for the special coffee card, planning on having cappochino coffees through out the week. First day at sea we had our first cup. Terrible, 3 times they tried to remake it. When we asked for a refund, they told us it was non refundable. No where on the card or the ad for it, did it state that. It took over 24 hours before they refunded us part of the monies for the card. We had to pay for the 2 cups of unacceptable coffee. Throughout the cruise, we were constantly approached to buy something. I felt like I was on a Carnival cruise. On a positive note, the entertainment was very good, they had excellent speakers. Read Less
Sail Date May 2017
This was an itinerary that was on my bucket list. Very port intensive. We felt France (LeHarvre) was a waist of time for this trip - it was a holiday and everything was closed. As far as the ship was concerned, things were clean, the ... Read More
This was an itinerary that was on my bucket list. Very port intensive. We felt France (LeHarvre) was a waist of time for this trip - it was a holiday and everything was closed. As far as the ship was concerned, things were clean, the beds were nice. The entertainment was "so-so" and the food was not what we had expected from previous Princes cruises. In fact we felt that what was provided was not as high a standard as before. We felt that every time we turned around we were being charged. Even after buying a beverage pass for the cruise, we were told, "Oh that isn't included." I asked for hot chocolate at 11 a.m. and was told it was too late. The photo people seemed to be in your face at every turn and then the prices they wanted were pathetic. The assigned dining was not pleasant. Hardly anyone smiled or seemed happy. In fact, the "anytime dining" room was more agreeable and pleasant to dine in. We loved seeing the different countries and on this trip the weather was very nice - cool but nice. This was our fifth cruise with Princess but after this one we are considering trying another cruise line. Read Less
Sail Date May 2017
Loved the cruise however this ship has seen better days. There are maintenance issues with sewer smells in the stairwells, tattered furniture in public areas and bathrooms that have holes in the doors, with lots of rust all around. Our ... Read More
Loved the cruise however this ship has seen better days. There are maintenance issues with sewer smells in the stairwells, tattered furniture in public areas and bathrooms that have holes in the doors, with lots of rust all around. Our Balcony cabin was nice and our steward was very attentive. Service was to be expected in the dinning room but nothing above and beyond. Entertainment was just ok but nothing outstanding would have enjoyed more dancing, didn't really do too many of the general activities as they weren't really of interest to us. We did enjoy the balloon drop and dancing. Did a balcony dinner and Sabatini's, that food and service was amazing so I know they can deliver, wish the dinning room was the same way. We did a cruisetour of Fairbanks and Denali Princess Lodges is was very nice. Really enjoyed the 9 1/2 hour dome train ride to Whittier, beautiful scenery. We did not travel with kids and we are in our mid fifties and were the lower age group on this ship. We would definitely do Alaska again, but do not think I would do the Island unless it has been renovated. Read Less
Sail Date May 2017
Round trip cruise from San Francisco is great because no flights are needed from where I live. Third time on an Alaskan cruise, second round trip from San Francisco. The beauty of the scenery is great. Weather was a little colder than ... Read More
Round trip cruise from San Francisco is great because no flights are needed from where I live. Third time on an Alaskan cruise, second round trip from San Francisco. The beauty of the scenery is great. Weather was a little colder than expected and a little rain but it was Alaska. The ship needs upgrades, in my opinion. Crowded public areas, especially The Piazza. Long lines at International Cafe and no place to sit most of the time. Carpet in room and tiles in bath area are in poor condition. Staff was pleasant and the food was good most of the time. The crew worked hard to make the cruise pleasant but not really worth the cost considering some of the inconveniences and discomforts. Bedding is new and comfortable. Our steward was ever present to take care of any need we had. The naturalist was very knowledgable and entertaining! We were scheduled to cruise Tracy Arm between 5am and 10am, no announcement was made that we would not be able to enter Tracy Arm due to an excessive ice flow and we ended up cruising Endycott Arm, which was beautiful and we had a closer look at the glacier. Overall I will consider other cruise companies before Princess. Read Less
Sail Date June 2017
My husband and I just got back from a 7 day Alaska cruise on the Ruby. As someone who grew up cruising, I was very much looking forward to experiencing it in a different stage of life. Starting at the beginning, I thought embarkation ... Read More
My husband and I just got back from a 7 day Alaska cruise on the Ruby. As someone who grew up cruising, I was very much looking forward to experiencing it in a different stage of life. Starting at the beginning, I thought embarkation was flawless. We had a later check in time and arrived a little earlier than suggested (around 1:30) and found that we were able to get on the ship quickly without a hitch (probably took about 20 minutes, which is not as easy as I had remembered it being in the past.) Cabin: We met our room steward, Ed, immediately upon arrival to our room. He was probably one of the highlights of the actual cruise, as he immediately knew us by name and continually referred to us by name and a friendly greeting every time he saw us, just as he did with all of his other passengers. Our cabin was an interior and par for the course for cruise cabins. The bed was super comfortable. Room temperature felt a little stuffy at times, even though we had it set on the coolest temperature. My biggest regret is not having splurged on a balcony cabin for this cruise. Dining: As with any cruise, we thoroughly enjoyed the food. There was a ton of variety and everything always seemed fresh. Desserts were phenomenal - creme brulee, pavlova, and baked alaska being my favorites! I was personally disappointed to see how many people chose not to follow the dress code for dinner. I'm not sure if it felt more casual since we opted for anytime dining, but on the non-formal nights I observed people in the dining room that had on everything from pajama pants, to sloppy t-shirts. Formal nights, they seemed to be more strict and turned people away if they were wearing shorts. Also, on nights that we wanted to sit at a table for two, we were essentially placed at a very long bench with other "tables for two" with each table separated by only a few inches. So it still felt like we were eating with a bunch of other people, which was fine at times, just unexpected. The buffet was often crowded and on more than one occasion, we had to wait several minutes before jumping in to quickly grab the seat of someone who just left. This may be different on warmer itineraries when people prefer outdoor seating. Our main qualm with the food was the poor quality of coffee, which seems to be yet another upselling scheme - which worked on us, we went straight for the International Cafe so we could actually get some decent drip coffee. If you are an avid coffee drinker at home, beware that the coffee served in the buffet isn't going to cut it. If you need caffeine, try the Earl Grey teabags or just do what we did and beeline it for the nearest cafe while in port. We were told by a worker there that all the cruise passengers come into their shop begging for drip coffee. I would think that would be an easy and affordable perk that should be included in our package. Entertainment: We opted out of a lot of the daily entertainment, if anything, because we were afraid that a lot of it was more upselling schemes that were masked as "activities." We went to the magician/comedian one night who was okay. I remember hearing rave reviews about Magic to Do and was disappointed with that show. There was no real story line and the magic tricks used were cliched and cheesy. The singing was great and I did enjoy the selection of songs they chose to use. Colors of the Wind was probably the best number IMO. We enjoyed the culinary presentation of the head chef although probably could have skipped the galley tour. I also wish we had taken advantage of the Iditarod lecture and some of the other lectures that were offered about Alaska, I heard that those were really good. Ports: Loved all of the ports, although didn't feel like we had enough time in Ketchikan or Victoria. We did one excursion through Princess in Juneau - we got to see Mendenhall Glacier Park, Salmon Hatchery, and Glacier Gardens. We felt like we got really good bang for our buck on this tour as we got to see three totally different highlights in Juneau. In Skagway we booked through a private tour company - Alaska Excursions and got to go to the summer musher's camp. This was probably one of the main highlights for me, as it was so interesting to learn about the musher's lifestyle and meet all the sweet dogs. If you are a shopper, note that Juneau and Skagway mainly consist of your typical cruise port jewelry, Del Sol, etc shops that have deals set up with the cruise ships. Save your shopping day for Ketchikan when you will find more of the local artists and shops on Creek Street. Glacier Bay was breathtaking and the best day for pictures. We were a little annoyed though, as we staked out a spot on the ship and waited for it to turn so we could have prime viewing of Marjorie Glacier, but were immediately crowded by others once we had a good view. In summary, this cruise definitely isn't about the bells and whistles. They seem to focus on the food, service, and upselling. If you're looking for a luxury cruising experience, this probably shouldn't be your first choice. But if you are looking for a great itinerary and don't care as much about a fancy cruising experience, it may be a good option. Read Less
Sail Date June 2017
had family who were born in Scotland just wanted to see it . over all we enjoyed the cruise BUT as I have said for the last three cruises.....The food is going down hill....If it goes down hill any more I'm afraid we are going to ... Read More
had family who were born in Scotland just wanted to see it . over all we enjoyed the cruise BUT as I have said for the last three cruises.....The food is going down hill....If it goes down hill any more I'm afraid we are going to change to another cruise line. menus are getting smaller and smaller...if you don't like fish you really don't have much to choose from...here at home we eat out at tiye restaurants all the time love it...ordered some tiye food in the mdr it tasted like something you get in a box at costco. I'm not just ranting we had 8 people at our table...2 from Canada...two from London...two from l.a. california..and us from central california. at every meal part of the conversation was ......this is not good .....why the change. it does not cost more money to make food taste good it takes someone to put the right seasons together....... our room steward....great ........waiters great ..except for the food every thing was great. Read Less
Sail Date June 2017
Took a chance on this Baltic cruise based on itinerary and calander, we've sailed on Princess before and wanted to see what the larger ships had to offer...going smaller next time. The large ships definitely have the glitz and glam ... Read More
Took a chance on this Baltic cruise based on itinerary and calander, we've sailed on Princess before and wanted to see what the larger ships had to offer...going smaller next time. The large ships definitely have the glitz and glam but miss the personal feel we experience on Oceania and Windstar. Embarkation was a breeze taking all of 60 seconds. Gettting on in Warnemunde is easy when 90% of the ship is getting on in Copenhagen. Getting to the port is a bit tricky as Princess will only transport from the Berlin airport and not hotels downtown. Ended up with private transportation. The ship is BIG and our stateroom on the aft on Aloha 737. Was led to believe the aft staterooms have larger decks, this is not the case on Aloha but true for the decks above and below, felt like A bit of bait and switch. That said the room steward took care of everything and did not experience any issues with soot on the deck as some have. Do like sleeping with the slider door open and did have a couple of time needing to close the door for exhaust smell. Weather was cool and not alot of time spent on the swimming decks. The pool areas were largely empty and did use the hot tubs a few times. Sanctuary area was empty the entire cruise. Wanted to use the enclave area but at $199 p/p for the entire trip thought that excessive given only three sea days. Would have liked to see a 3-pack offering or something like that. I usually am less than impressed with the entertainment on these ships but given the size Princess must pony up a few more dollars for entertainment. The guest entertainers were great and even the onboard dancers and singer put on some top notch productions. The best were the Beatlemaniacs. Started every evening at Crooners where Bo and Jason knew our routine. Enjoyed the early seating in Allegro as you then get the same staff taking care of you. They get to know your likes and dislikes and were very personable. The specialty steak restaurant was a let down. Service was fine, presentation left something to be desired, a steak on a plate, and family style sides. Felt a warmer atmosphere in Allegro. We always finished the night at Crooners as well, it gives a great view of whatever is going on in the Piazza. Did all our excursions with off board Trip Advisor or Viator excursions. Would definitely recommend TJ Travel for St Petersburg, we had 6 in our group...the best way to go. Would go on another Princess again but a much smaller ship and shy away from the Big Boys. Read Less
Sail Date August 2017
We chose this because of the incredible itinerary. Every stop was a beautiful place in it's own right. The ship seems like it is having some problems mechanically. Several places around the ship you could smell sewage. The ... Read More
We chose this because of the incredible itinerary. Every stop was a beautiful place in it's own right. The ship seems like it is having some problems mechanically. Several places around the ship you could smell sewage. The entertainment was okay, not all of it appealed to me. The buffet was very repetitious, and the biggest letdown for me was the menu in the dining room. Like a lot of people besides myself said, to much stuff you cannot even pronounce. Ended up at the burger place 3 nights. Did like the shakes, malts, and cones. Drink prices were reasonable and most were well made. Room was small, and I have to agree, the smallest shower afloat in our extended balcony room on deck 10. We had really good service most of the time, but they have the worst coffee I have had since the military days. Not sure what all the refurbishing was, but our bed didn't seem new in C502. Not sure if Princess is that great of a value. Princess excursions are REALLY pricey. Next cruise is Carnival Horizon Atlantic crossing next May. Read Less
Sail Date August 2017
We chose this cruise because we've never been on a transatlantic cruise, really wanted to see Iceland, and thought this would be a wonderful way to celebrate our 10th anniversary. We have taken about 20 cruises with almost all big ... Read More
We chose this cruise because we've never been on a transatlantic cruise, really wanted to see Iceland, and thought this would be a wonderful way to celebrate our 10th anniversary. We have taken about 20 cruises with almost all big ship cruise companies, but the most with Princess. We are Platinum members. We found the evening shows and daily activities to be very limited and not very interesting, especially for a cruise with 9 of it's 16 days at sea. The dining room menus often didn't have anything on them that sounded appetizing, even though I'm not picky! Although our dining room waiter, Napoleon, was EXCELLENT, I was hearing a LOT of comments that Princess appears to have severely cut the wait staff as they each seemed to have too many assigned tables to serve and service was extremely slow. We definitely agreed. Our mid-ship balcony cabin smelled weird (like old shoes or dirty clothes or something). Other cruises we've been on, not always on Princess, it seemed like EVERY time you left your room, you would find the room and towels refreshed every time you came back to the cabin. Not on this cruise. Several times our room was only made up once a day, WHILE WE WERE AT DINNER, which was definitely not up to snuff. Also, the power on the wall outlets and to the TV went out TWICE while we were on our cruise and was not fixed until the next DAY. Not awful...just really disappointing. I can't say we hated the cruise or anything, but it this one was definitely a let down, including the excursions which we felt were not properly described. For instance, on the excursion to Vigur Island, we looked forward to seeing the 8,000 puffins on the island, whales and seals, and all the other wildlife as described. They say "sighting of wildlife not guaranteed" on such excursions, but to get to the island to find absolutely no wildlife on it and be told by the tour guide that the puffins ALWAYS leave in early to mid-August and are NEVER there in September, we felt we were really mislead. "Sightings not guaranteed" is a lot different from "you are GUARANTEED absolutely no sightings" are two entirely different situations. On another excursion, we knew there would be walking involved but did not know there would not be an option to stay on the bus. Instead, all of the mostly 60 and over folks were let off in one parking lot and told to meet the bus in "parking lot 2," only to find out later that the walking involved at least two kilometers of walking on steep, rocky path to get to the other parking lot whether you were fit, slower, using a cane, a walker, or even being pushed in a wheelchair. Read Less
Sail Date September 2017
The cruise itinerary was fine. We planned our own excursions. Caribbean Princess is a little tired, but we know that when we booked. The beds and bedding were new and great. The bathroom tiles are old but all edges and corners in ... Read More
The cruise itinerary was fine. We planned our own excursions. Caribbean Princess is a little tired, but we know that when we booked. The beds and bedding were new and great. The bathroom tiles are old but all edges and corners in shower have been resealed so there is no mold. All staff members, especially our room steward, were extremely friendly and helpful. The food was terrible. The main fruit on the buffet was watermelon, cantaloupe, and honeydew, and chunks of the of the same which was okay, but no variety. How about peaches, plums, cherries, grapes, nectarines? Same fruit served In the main dining room for dessert. No variety in vegetables either. Mostly carrots. No asparagus, beets, Brussel sprouts. Food wasn't seasoned either. Nothing really tasted great and made you want to eat more. I actually lost weight on this cruise. I am a dessert person and usually order two. I didn't even finish the desserts I ordered except the Crème Brule. Actually, the best thing were the chocolate chip cookies. When the best thing they highlight is a 24 hour cereal bar, and a peanut butter and jelly station, you know something is wrong. Honestly, I don't think we had very many children on this cruise, if any. We cruised on Princess 7 years ago and it was the best. The food was wonderful and I was looking forward to the molten chocolate dessert that I can still remember. I ordered it every night, it was that good. They don't offer that any longer. Read Less
Sail Date September 2017
We were excited to take a 19 day cruise - it had a great itinerary! Unluckily for us - our first port was changed from Puerto Chiapas to Puerto Vallarta. The entrance to the harbor was too shallow due to the earthquake at Puerto ... Read More
We were excited to take a 19 day cruise - it had a great itinerary! Unluckily for us - our first port was changed from Puerto Chiapas to Puerto Vallarta. The entrance to the harbor was too shallow due to the earthquake at Puerto Chiapas. We went snorkling at Puerto Vallarta and had fun. We went to Huatalco Mexico and went on an excursion to ruins - disappointed there wasn't much to see there. The Panama Canal was interesting but it was hot & humid and we anchored in Lake Gatun for the night and then the next day went back through the same locks. We docked at Guatamala and went to Antiqua (on our own through Princess) once we got our bearings we had an interesting day, bought Jade jewelry and had a great lunch...it was raining by the time we got to the ship. Next was Puntarenas, Costa Rica - we docked and got ready for our excursion only to have a notice in our mailbox ALL excursions were canceled due to the weather (Tropical Storm Nate) - we missed our next stop in Nicaragua and of course our next excursion..again thanks to the weather! Our last stop was in Manzanillo and again very hot and humid. In regards to the ship - there was sewage smell both inside and outside on the decks at least 1/2 the cruise, it was nauseating. We ate the buffet just one evening (Tuesday before disembarking) and something made me sick to my stomach - so Tuesday night and Wednesday was YUK! The main dining room food was excellent. My husband's of the bed had a "canoe" in the middle of it and he had a sore back the entire cruise. The seas were rough and the pool was closed 3 days....rainy nights for "movies under the stars" but Princess can't control the weather. We prefer European cruises over Panama Canal cruises and the ship seemed small to us. No music on the Lido deck during the day or if it was it was Caribbean. Nothing on the big screen until 5pm unless it was Sunday football. Read Less
Sail Date September 2017
This was my first cruise so my opinion may need to be taken with a grain of salt. The ship seemed well maintained, common areas neat and clean. I had been warned to expect a tiny cabin but IMHO the cabin (with balcony) size was fine for my ... Read More
This was my first cruise so my opinion may need to be taken with a grain of salt. The ship seemed well maintained, common areas neat and clean. I had been warned to expect a tiny cabin but IMHO the cabin (with balcony) size was fine for my wife and I, clean and comfortable. Bathroom was dated, chips in the sink, slow shower drain. Onboard entertainment was lacking. There were so many missed marketing oppertunities for Princess. For instance, people don’t like playing games for fun, give a prize to the winner, even if it’s cheap cruise line merch. You get something for winning and the business gets some advertisement. Being a gym rat, this area of the ship (or any vacation spot) is always an area of a concern for me. Princess did not disappoint! The fitness facility had everything needed to get in a complete workout, plenty of ellipticals and treadmills, weight machines all well maintained, plenty of free weights and a very nice “studio” area. The hot tubs were warm at best and the jets were not working on any, the only negative about this area. And now for the worst of it, the food. I realize the masses must be catered to but I have NEVER eaten so much bland tasteless food in all my life! I know they need to make a profit but cutting back on spices and seasonings is the wrong place to do so. Apple pie should taste like apples not mystery goop with only a hint of cinnamon. I won’t even comment on what they called pizza and soft serve is NOT ice cream! Would do t kill you to serve regular hard packed ice cream? Service in the formal dinning room was slow on all 3 nights, one of which we waited 20 minutes just to get water. Courses were served to the entire section at the same time. It didn’t matter if you orderd 10 minutes before another party in your section arrived. The servers waited until the entire section had ordered. Again the same problem with the buffet hampered the formal dining room, bland food. Mind you everything was prepared properly, nothing over or under cooked but it all had NO flavor. I was hoping the speciality restaurants would be different, alas I was disappointed here as well. Service was slow even when there were all of 6 tables seated. Everything was cooked properly but it was all bland. All throughout the cruise I kept getting the feeling the wait staff, bartenders, baristas, etc were looking at the passengers with much disdain. I honestly believe after serving us they were walking away thinking to themselves “Explictative! Americans!” Mind you we were treated properly, this was just a feeling we got. As the cruise wore on the staff seemed more and more annoyed simply by our presence. One morning our steward was most annoyed we were still in our room at 8:30. Another was annoyed to have to move so we could pass him in the hall. Words cannot describe how rude the barista at the 24 hour coffee bar was. Disembarkment was a complete and total cluster. It was clearly printed on the daily letter to meet at 8:45. Much to our surprise when arriving in the theater at 8:30 we discovered our group had already left the ship. Apparently the 8:45 meeeting time was the time our bus was leaving for LAX. All in all I feel the cruise was nice, nice enough to make me want to cruise again........on a different cruise line. Read Less
Sail Date October 2017
I was expecting more from this cruise. The food was average and there were problems with the life vests not fitting many people on the ship during the drill. There was NO sanitary toilet seat covers on public bathrooms. Robes were too ... Read More
I was expecting more from this cruise. The food was average and there were problems with the life vests not fitting many people on the ship during the drill. There was NO sanitary toilet seat covers on public bathrooms. Robes were too small and our beds were set up wrong. On the good side, the ship is beautiful and entertainment was great. They nickle and dime you at every turn. Many things to do like Jewelry history and Kahlua tasting was just about up selling. We called for a 600 AM wake up and got called at 2:45 AM. I figured this out after taking a shower and doing my hair. Also no anniversary toast and celebration as requested. The cruise was not as good as we expected. I was also told that spa is free to enjoy at booking and found out that there is a charge if they decide they have room for you. Bottles water was double the price that we paid before take off. Read Less
Sail Date October 2017
We were on the 15 day cruise Oct 26 - Nov 10. Chose this cruise as our 25th Anniversary celebration. Despite not getting to ports which is understandable because of weather. But the Captain of the ship was extremely unprofessional by ... Read More
We were on the 15 day cruise Oct 26 - Nov 10. Chose this cruise as our 25th Anniversary celebration. Despite not getting to ports which is understandable because of weather. But the Captain of the ship was extremely unprofessional by coming over the loudspeaker and threatening that people would be thrown off the ship when we arrived in Hong Kong and calling them a group of “hyena’s and stupid” people. Even last day while commending his staff, for the situation earlier in the cruise mentioned “stupid” people again. TOTALLY UNPROFESSIONAL! Besides not getting to ports for uncontrollable reasons, one port that we got to was a complete disaster. People that weren’t scheduled for tours got off the ship before us. Don’t know how that was possible. Our tour was scheduled for 2:45pm and we left at 4:25, by the time we got to the castle it was getting dark and it was under construction so no beauty in that. Then off to a shopping area, arrived at only 7:15, where everything was closing at 8 except restaurants... most of us took taxis back to the ship. So disappointing! The food was also disappointing this time, the buffet was repetitive and not a lot of choice, maybe it is because it is a smaller ship or the fact that they were catering more to the Japanese clientele. The food in the main dining area was average a lot of times lacked flavour and the “Princess Favorites” were all Japanese choices. Our waiters were very good, but never once did the maître’d come and ask us how our meals were. There were a lot of people complaining about the quantity of food (for me it was fine) but even the waiters would say to us we can order you more if you would like when placing our meals in front of us. Also, bring back anytime dining 5:30 is too early and 7:45 to late. Entertainment was subpar sometimes very amateurish. People would walk out of them. Scheduling was also not very good as they would be at 8pm when you just sat down to dinner, sometimes went to the early show but it wasn’t convenient either. The onboard entertainment was also not what we have been used to in the past. No poolside entertainment, too much art auctions, junk on sale or things to do that would cost extra money. The cruise director was non existent except at the shows,but the cruise staff were very friendly and entertaining. Princess needs to step up with their entertainment and get creative if they want to compete with the other cruise lines. Disney, RCCL, and NCL have great shows! We had a balcony cabin that was spacious and our stateroom host was excellent, no disappointments there! Still made the best of out of lemons and made lemonade to have a good time and meet some really nice people too! Read Less
Sail Date October 2017
We wanted to take a cruise to Hawaii to celebrate our 45th wedding anniversary. We had heard that the ship was renovated in 2016 so we figured it would be pretty nice. I have to say that embarkation and disembarkation went very smooth! ... Read More
We wanted to take a cruise to Hawaii to celebrate our 45th wedding anniversary. We had heard that the ship was renovated in 2016 so we figured it would be pretty nice. I have to say that embarkation and disembarkation went very smooth! They have a great system!! The ship itself was pretty worn, old rugs, lots of chipping around the pools tiles. We had a balcony cabin, B504 mid ship...Very small. No room for luggage. I must say our room was always clean and our room stewart was exceptional. Dining was boring.. The food was just so so. There were some nights when we couldn't find anything we liked and we are pretty easy to please. We were thankful for the Sip&Saildeal that received for booking. The coffee was blah! We went to the International Caféwhich had fantastic coffee and other drinks. We also enjoyed drinks at some of thebars like a Milky Way Martini. Great bartenders!! The entertainment was good. A couple of comedians were funny. Shows were just ok. I have to say they have a lot to improve on to rate up there with Royal Caribbean!! Service was always good, except for the last day when we couldn't even get anyoneto bring us orange juice or coffee (International Café was closed on disembarkation day) I would not go on this ship again. Too old. Read Less
Sail Date October 2017
The Pacific Princess is the smallest ship in the Princess fleet with only around 650 passengers. This was our first time to sail on a small ship and maybe our last. With a few notable exceptions, it seemed like we were sailing with a ... Read More
The Pacific Princess is the smallest ship in the Princess fleet with only around 650 passengers. This was our first time to sail on a small ship and maybe our last. With a few notable exceptions, it seemed like we were sailing with a second or third rate crew. Princess must have their first teamers on the larger ships and use their smallest ship as a training ground. Service, entertainment and the quality of food was nowhere close to what we experienced on the Regal Princess last year. The Spa Director Radu was plain rude and obnoxious and his staff mostly inexperienced. Service and food in the Main Dining Room were well below par. However, the food in the specialty restaurants and grill was above average and service there was great. Breakfast in Sabatini's each morning was especially rewarding. All of the waiters in the lounge areas were pleasant and tried to remember your name. Lindsay, the future sales consultant/Concierge was spectacular and helped us with our disembarkation plans. Also, our cabin steward did a great job. The entertainment was sparse and below par and very few passengers showed up. The best things about the trip were the large suite, the itinerary and no kids! Split, Santorini, Rhodes, Athens, Mykonos and especially Dubrovnik were all spectacular ports. Stopping in Lesvos was a major blunder because the seas were too rough to launch the tenders to shore. Also, Rijecka was a big waste of time. At least Princess had the good sense to stay in Santorini until 8 pm, which gave us plenty of time to enjoy the beautiful sunset from the cliffs of the caldera. Overall, it was an average cruise. I will stick to the midsize Princess ships from now on for better food, service and entertainment. Read Less
Sail Date October 2017
The Star's crew made this an enjoyable Cruise, but the Star is due for some major updates. It is showing it's age with worn chair cushions and dinged and damaged wood all around the ship. The beds are lumpy and the old fuzzy ... Read More
The Star's crew made this an enjoyable Cruise, but the Star is due for some major updates. It is showing it's age with worn chair cushions and dinged and damaged wood all around the ship. The beds are lumpy and the old fuzzy TV'[s need updating. Food was good, but not exceptional and as usual the service was outstanding. Most all of the waiters and attendants were friendly and personable. The food court needs revamping as it is in the "round" and not user friendly with passengers going in different directions. The entertainment in the Princess Theatre was great, however the seating placement could be improved as the floor seating does not have center aisles and most often you have to scoot past the passengers who get there early and want the end seats so they can leave early. Understand the Star is going in dry-dock for updates in December 2017 so hope that they improve the ship with new furniture, beds, TVs, carpet, drapes, décor, etc. Read Less
Sail Date November 2017
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