1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews

310 Princess Romantic Cruise Reviews

We chose this cruise at the last minute due to the very low price. Apparently this cruise was a 'late add' to the 2019 sailing schedule when the Island Princess did not go in for it's scheduled maintenance. There were ... Read More
We chose this cruise at the last minute due to the very low price. Apparently this cruise was a 'late add' to the 2019 sailing schedule when the Island Princess did not go in for it's scheduled maintenance. There were 1,963 passengers, less then the full ship capacity of 2,100 guests. So there must have been several dozen empty cabins. We were not offered an upgrade. The Island Princess is one of our LEAST favorite ships. We would not want to be on this boat for any longer than four days. Two reasons: The fitness center is way down on a lower deck in the stern of the ship right over the engine room. It is dark and dreary and suffers from vibrations and motions of the ship's movements. You can actually become sea-sick as you try to work out. Not a pleasant experience. Also: The Island Princess has no "International Cafe" in the main plaza! What? No International Cafe? It is unfortunate that this enjoyable public lounge -- found on every other Princess ship -- was somehow removed from the Island Princess. Sad! Other things to pick at: The promised birthday balloons and birthday card on our cabin door never materialized. We were eligible for a free internet package, but Princess did not tell us this until the last day of the cruise. So all those free internet minutes were wasted. I asked at the Customer Service desk if they could make any sort of adjustment and was politely told in a very nice way to go pound sand. There was no listing of the popular 'champagne pouring' event in the Princess Patter ship's paper. Apparently many people didn't know it was happening. Thus this special event was poorly attended. Hopefully cruise host Benny Yau will do a better job next time! Read Less
Sail Date December 2019
This was our first cruise and our honeymoon at that. I’ll start with the positives because it wasn’t a terrible experience: - food was always good: we did the buffet every night except for the last. We didn’t know you could make ... Read More
This was our first cruise and our honeymoon at that. I’ll start with the positives because it wasn’t a terrible experience: - food was always good: we did the buffet every night except for the last. We didn’t know you could make reservations for the traditional dining restaurants. Wish we would have known sooner because the waitstaff and food were magnificent there. -our room steward was amazing. The room was always impeccable and he even folded the clothes we had on the floor. He was too good to us -loved the hot tubs, wish they had more -liked the medallion app for finding my husband when he wandered off to explore (lol!) and for ordering drinks at my chair on the sun deck -the movie under the stars was cool, but the speakers were crackly or muffled for Ad Astra which was disappointing -one excursion was absolutely amazing, being the five star sail and turtle encounter in Barbados. The beach was lovely, we saw so many turtles, and even got to see a shipwreck. So very cool. The beach break in Antigua was nice, nothing overly notable beyond the beach being pretty. The bad: -all our other excursions were either cancelled or severely lacking. It was considered too wavy to do any paddle boarding at princess cays. I probably will never get off on this island again because it’s honestly just boring. The excursion staff booked us on the wrong tour for St. Kitts and Nevis and we were so disappointed once we realized no catamaran was coming for us and we were going on a Nevis tour instead. Pinneys beach looks like a Canadian East Coast beach so not worth spending the extra money to go to Nevis. Our tour guide was also insane. He couldn’t talk and drive at the same time so he would park himself in the middle of roundabouts to talk or perform original songs he wrote. Not only is this mildly annoying because I’m not a music producer looking to discover a tour guide, it’s dangerous because he’s causing traffic jams for no reason, and some cars would get sick of it and try squeezing past. He also tried convincing us to buy his Nevis TShirts so his “girlfriend” or whatever will go on a date with him if he sells so many. It was such a cringe experience let alone being on the wrong tour. -the most disappointing experience was Coral World at the USVI. The description that Princess has mentions nothing more than seeing coral, fish, etc. When we were taken to a dolphin and then sea lion show I was so incredibly angry. I don’t support dolphins or mammals in captivity for entertainment purposes. Under no circumstances are handstands an “enriching” or “mentally stimulating” exercise. Their excuses for what they were doing was flawed. Canada banned having dolphins in captivity for entertainment purposes and I’m sure there are similar laws in Europe. Princess should ideally get it together and stop supporting such harmful excursions, but at the very least be transparent about what their excursions include. Even the controversial parts. When I brought this up with the excursion staff they didn’t care in the least. So I didn’t bother going to complain to excursion staff again about them booking me on the wrong tour in Nevis. -the ship was obviously dated and only had 2 outlets in the whole room. It made it difficult to charge electronics or do my hair at the same time -activities for 25-35 year olds mostly lacking. While we met some really nice people who were 80+, it would have been nice to have opportunities to meet people our age -when ordering room service on the medallion app, the staff would mark it delivered and not show up EVERY TIME. And I ordered 5+ times to see if it was a one off. I had to call to ask them to deliver my order. But was always sensible enough to wait 20+ minutes after the delivered time stamp to make sure I wasn’t unreasonable. It was beyond annoying. We’ll probably ask for a refund for our future cruise deposit. The experience wasn’t remarkable enough to try again. I suggest offering a military / veteran discount instead of onboard credit. The form of ID requested from Canadian military is strange. I suggest looking into real ID requests because CFOne is a program anyone who works at National Defence can sign up for (even civilians) and its not policed in the sense that when they quit or move on they give their cards up. Canadian military do get military ID too ;) Read Less
Sail Date December 2019
We chose this cruise to celebrate our anniversary. We've had good experiences with Princess in the past, and we liked the itinerary for this cruise. This was our second Christmas cruise, the other one being a couple of years ago ... Read More
We chose this cruise to celebrate our anniversary. We've had good experiences with Princess in the past, and we liked the itinerary for this cruise. This was our second Christmas cruise, the other one being a couple of years ago on Celebrity Silhouette. Overall, we enjoyed this cruise (we always do), and I will try to give a brief rundown of what we found to be the pros and cons of this particular cruise. Pros: Although the Crown is showing her age, it was still quite well maintained. We had a mini-suite on the Dolphin deck (9), which was quite spacious, and the extended balcony provided space for foot rests. Also had a 3-cushion sofa, as opposed to the old love seats. The cabin steward was great, and the rest of the staff was extremely friendly and eager to please. We had a favorite bartender (William) on our Royal TransAtlantic 2017 cruise, and he was on this cruise as well. Great to catch up with him. The fridge was ice cold, compared to those on previous cruises (all the lines we have been on, including Princess). The Medallion worked great for us. Embarkation seemed well organized, and we boarded in a fairly short time. A HUGE highlight of our cruise was the Chef's Table. It was SPECTACULAR, and well worth the $190/couple uncharge. Now for the cons: My mattress was severely broken down, and I slept not a wink the first night. On the second day, they stuck a piece of plywood under it, but that didn't improve it much. They finally replaced it on the 3rd day. The TV in the sit-in area (where we preferred to watch it) worked sporadically. Our cabin steward rebooted it several times, but it still wasn't right by the end of the cruise. We had a free perk of a Balcony Champagne Breakfast, which looked lovely and plentiful, but was not hot and not especially good. We were grateful for it, but we wouldn't have paid the $45 uncharge had it not been a free perk. We were disappointed that there was no religious service (ANY Christian denomination would have been OK for us). We were told that the Cruise Director was doing something, or we could watch the Pope on TV at 1:00 PM. Maybe I'm being too picky, but we found the Christmas decorations lacking; probably because we were expecting something similar to what we had on the Celebrity Silhouette Xmas cruise (They did it up to the NINES). Disembarkation was a nightmare, because people opted to do as they pleased instead of proceeding as they had been assigned. Since we live near the port, and had left our car in Park 'n Go, we were stupid not to just wait until everyone was off and then just make our way off leisurely and drive home. We signed up for two Princess tours. The one to the Mount Gay Rum plantation, Signal Hill and the orchid garden was very enjoyable. The other one was St. John on Your Own", and it was basically a ferry from the ship over to St. John and back. The bad part was that we were lined up next to the ship in the hot sun for 1/2 hour, and then marched a long distance to an old tub of a boat (the name on the stern was half worn off, and it looked like a death trap to me). They were packing this mob into it. By then, we were the last ones in line (we are 74 & 78 years old), except for two elderly ladies behind us. We opted to drop out, rather than spend 45 minutes each way, packed into that enclosed boat. In fairness to Princess, they did refund our money, assuring me the "Nobody died today" (LOL). By far the biggest gripe we had about this cruise was the decline in the quality of the food since we started cruising with Princess in 2012. As I said earlier, the Chef's Table was magnificent. We also ate twice in the Crown Grill. The first time, my husband found his fillet (ordered medium) to quite dry, while my lobster tail was very good. The second time, his steak was good, but I was unable to cut up my bone-in sirloin. The big strong Maitre's saw my predicament, and cut up my meat for me, for which I was happy to tip him. Must say it was very tasty. However, my point is that we found the quality of the food has declined across the board. The MDR was the worst. The first night, the prime rib was very good, but one night I ordered a Cornish Hen that was not even browned, and was completely inedible. The turkey on Christmas Day was dry and tough. The pizza by the pool was still good, but the outside grill is nowhere near what it used to be. This overall opinion was shared by many passengers we spoke with. I will be the first to admit that I am a food snob. We like to cook, and it doesn't always have to be high-end, but we would rather stay home than eat sub-par food. We now have 47 days on Princess, and have pretty much decided not to progress to Platinum. We're booked on a Celebrity cruise in March, so we'll see how that works out. Read Less
Sail Date December 2019
Profit enhancement appears to have won out over service and conveniences. After about 20 cruises: with Princess, still cannot get a table for 2 without getting in line to complain. Did they think I was not serious when I request 2-seating ... Read More
Profit enhancement appears to have won out over service and conveniences. After about 20 cruises: with Princess, still cannot get a table for 2 without getting in line to complain. Did they think I was not serious when I request 2-seating every time for more than a dozen cruises? Yes, I mean it, every time. If they cannot honor their request without a dustup every time, at the beginning of the cruise, they should not bother asking. the 10th deck cannot get cool enough. specially at night, the room would not cool down. pre-purchased gifts are not delivered to the room, you have to go get them. so forget about surprising your wife with a box of candy. we like coffee cards. except now, you do not know how many drinks you have left and you cannot any longer carry the unused drinks to the next cruise. desserts are sequestered from reach, you have to ask for them. so the joy of loading up your plate with treats to sample cannot be, not without the inquisitive scornful eye of staff. I do not mind the kids running around all over. but who gave them noise makers? all in all very relaxing pilgrimage we make to the islands about every year end. these are relatively minor complaints. not eating in the dining room is no big deal, and after all, the food there is not so good anyway. basically a cattle call. sabatinis and crown grill the places to go. the food is nice and fresh in the buffet and it is quiet and less crowded. they say about eating places, follow the locals. on board where does staff eat? i saw the captain at the horizon grill. 14th deck. Smart choice. we missed kauai due to weather. that is fine. it happens. you need patience and tolerance when in uncertain conditions. I do this cruise every year. And will again. By the way, princess bedding is terrific, and the tv's are large and have a good variety of programming. all good there. Read Less
Sail Date December 2019
This cruise was chosen to celebrate our engagement and as an early honeymoon. The fact that we were due to enjoy New Years Eve celebrations in Hong Kong including the expectation of fireworks the world has watched year after year. ... Read More
This cruise was chosen to celebrate our engagement and as an early honeymoon. The fact that we were due to enjoy New Years Eve celebrations in Hong Kong including the expectation of fireworks the world has watched year after year. Instead no contingency plans were in place to make alternative options available and in fact many people who had made their own plans were impeded in attending these activities by not releasing passports or providing adequate information on port locations etc. Guest engagement was minimal by most of the crew - with only a small handful of staff demonstrating any concern or interest in guest satisfaction. Having provided feedback on a number of occasions throughout the cruise regarding concerns such as customer service, incorrect charges added to account, incorrect food items served, food hygiene standards disregarded by staff in Horizon Court, lack of Guest safety and well-being concerns, provision of fresh water at passenger expense, .... little follow up was shown apart from a request from the Hotel Maitre D' for a meeting to allow me to expand on my concerns. The only outcome from this meeting was to have the additional charges removed from our account and the apology from one member of crew who was held responsible - seemed very unfair given she is only able to work within her capability and the equipment available to her. She showed me personally on the next purchase that she need to swipe my card 3 times before it indicated my premium drinks package (word of advice - check your account daily). The internet is snot work anything.... without access to personal mobile data not even emails were accessible! WE resigned ourselves to utilising it for personal messaging on the ship between ourselves and other passengers and it wasn't even adequate for this task. Read Less
Sail Date December 2019
We have done over 30 cruises, with over 20 on Princess. This is our second cruise on the Royal Class ships. We do not like the new layout. Too big with over 4000 passengers. All our old favourite dance venues have disappeared including ... Read More
We have done over 30 cruises, with over 20 on Princess. This is our second cruise on the Royal Class ships. We do not like the new layout. Too big with over 4000 passengers. All our old favourite dance venues have disappeared including Explorers Lounge, Wheelhouse bar, Club Fusion and the Sky lounge. It seems these have been replaced by more cabins and restaurants. All the dancing on the Royal class ships is in the atrium/piazza. Unfortunately the dance floor gets quite chaotic with toddlers, young kids, teenagers, line dancers all trying to use at the one time. We reported the presence of young unassisted kids on the dance floor to the staff as this was a real safety issue. No action was taken. On News Year eve, people were dancing on the floor with beer bottles and wine glasses - another safety issue. Many of the people who were dancing were wearing shorts and thongs even at 10pm. No dress standards are enforced. The food in the Marketplace buffet was sub standard compared with other ships. The head chef is non-European. The four aisles in the Marketplace could not cope when 4000 passengers decide to have breakfast at the same time. Utter confusion. The central bench layout on other ships is a much better format. Also two small wash bowls at the entrance to the Marketplace was totally inadequate. The ship especially caters for the Chinese market with lots of Chinese families on board. The two bands on the ship Evolution and Silver Lining were excellent. We definitely prefer Princess's smaller ships such as Diamond, Emerald, Sapphire, Crown etc. In conclusion, in our opinion bigger isn't always better. Read Less
Sail Date December 2019
Choose 4 day New Year’s Eve cruise for something different having previously cruised with Golden on South Pacific holiday. Embarkation at Auckland was messy and uncoordinated. Ships Interior condition seems to have lost it’s ... Read More
Choose 4 day New Year’s Eve cruise for something different having previously cruised with Golden on South Pacific holiday. Embarkation at Auckland was messy and uncoordinated. Ships Interior condition seems to have lost it’s “shine” for more of a better word with worn carpet in areas and faded chairs and lounges. Notice confetti in atrium centre light that was there 3 years ago. Biggest disappointment was wifi access. Payed $99 for 220mins and within the second day was used up. No way had we used almost 4 hours in that time and the speed of internet is 3rd world. Most hotels offer complimentary wifi and it feels like the ship is holding you hostage from the outside world. Good points about the cruise, food was plentiful and delicious and our cabin housekeeper (Allan Signey) was superb. Overall my wife and I were very much looking forward to this cruise, but were left very underwhelmed. Read Less
Sail Date December 2019
We like to take a cruise right after New Years. The fares are excellent and there are some nice perks added, especially with the Medallion program. We are Platinum members having sailed Princess 7 times now. Embarkation was super fast. We ... Read More
We like to take a cruise right after New Years. The fares are excellent and there are some nice perks added, especially with the Medallion program. We are Platinum members having sailed Princess 7 times now. Embarkation was super fast. We were onboard by 11am. This is nice as you really do get an extra day onboard. Like most Princess ships this boat has the same restaurants, bar areas, entertainment and usual shops. We got to our room immediately and even though Edward wasn't quite finished he told us to put our carry on bags in and to go check the ship out. First stop the buffet for lunch. I always do the carving station and it never disappoints. We bought a coffee card prior boarding and that lasted all week. No extra charge for lg or sm coffee drinks or specialty drinks. There is no punch card, you just swipe your medallion. By the way, I recommend getting a sports band when the shop opens, it not as intrusive as the lanyard neckband for Medallion. Never quite got the hang of WIFI using it as you must carry your cell phone everywhere. That's unnecessary and annoying. We had a balcony room all the way forward and it was rocky indeed the first few nights heading to Princess Cay. I like being forward on all cruises but never felt the bumping as hard as on this ship. After St. Martin it seemed much smoother all the way home. We had selected late dining as Princess site listed it as 7:15. Onboard it was 7:45. Much too late, so we met with the Maitre de at 1pm and he changed us from the Concerto DR to Allegro. Lots of empty table as this is also the Anytime DR. Our waiter left such a negative impression on me I never learned his name. He never explained the menu or made recommendations . We easily were in and out within an hour. Including dessert. Service felt rushed and impersonal. I met with the DR supervisor and made him aware, but the waiter never improved his service but the supervisor was all over us. Got annoying after a few nights. Food got a C. The beef Wellington was the best Ive had on a cruise ship but other entrees didn't fare as well. There were two formal nights and of course, the shorts people show up. Rules aren't enforced, but come on, put pants on. Spent nights near the pool as there was a full moon and people watched. Movies shown were Ad Astra , Downtown Abbey, Judy, etc... Didn't do any shows but there was usually great music in the Atrium area. Crooners was always packed and the Bellini bar was nice. we did an excursion thru Princess to St Johns. Ferry to the island then a open bus tour of the island. This guy got no tip from me as the tour was all about him. He went on and on about the Numi Diet or drink that is supposedly a miracle cure. The tree is native to the island and this guy had a pharmaceutical grudge , ranting about the wonders the leaves did for his broken collar bone. He made his point, but left us 20 minutes to sit on the road as he spoke about it. The ride took us past Trunk Beach which looked beautiful and then the ride back to port was so horrifyingly bumpy we all thought we'd need a chiropractor . He left us no time to shop in St. John so I was very disappointed. I can't recommend it. The rest of the cruise was fine, 3 sea days are awesome, met very nice people and then --SURPRISE-- Regal was going into wet dock when we got back to Ft L. Disembarkation was super fast. All in all good. Read Less
Sail Date January 2020
I wanted to give Princess one more try, and I wanted to get out of town in January. The ship (I was told) is about to be sold to a different cruise line so that was the reason they have not done any major upkeep on it. The seats in the ... Read More
I wanted to give Princess one more try, and I wanted to get out of town in January. The ship (I was told) is about to be sold to a different cruise line so that was the reason they have not done any major upkeep on it. The seats in the theater were frayed and did not sit properly. Some seats made you feel like you were about to slide off because they did not fully stay in the upright position. The bathrooms in the cabins need to be updated and the balcony cabin I had was smaller than I had expected. There was barely enough room on the balcony to put 2 small chairs and a small table. The entertainment was not the quality I have come to expect from other cruise lines and as the cruise progressed the food seemed to lose quality until at the end instead of fresh pineapple on the buffet it looked like a can of Dole pineapple slices. The crew was very nice and helpful and the specialty restaurants were very good. On future cruises they plan to include internet, beverage packages and so on to passengers but of course not on this one. Read Less
Sail Date January 2020
To be honest we cruised princess once before and we’re not impressed. We only came a second time as it fit our plans and it really was just a rejuvenation week. First the good. Cabin was perfect (super comfy bed). The entertainment in ... Read More
To be honest we cruised princess once before and we’re not impressed. We only came a second time as it fit our plans and it really was just a rejuvenation week. First the good. Cabin was perfect (super comfy bed). The entertainment in the atrium in the last night was a special treat and made that last night memorable (unlike many cruises where they are not so). Food was decent, bar staff not the same friendly faces like on The other mainstream lines. Activities were old. Entertainment was not to the standards of the other lines. The embarkation however was one of the best we have done. If you want to see the show you have to arrive 45 mins early for a 45 min show to get a seat. For a headliner try an hour. Don’t try to use your soda package on princess cay. The ship is beautiful and elegant (not garish). In reality my wife and I would go again if it was less $ than others but couldn’t recommend it to friends. Read Less
Sail Date February 2020
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click